DOCSLIB.ORG

Open of Closed Source Software? Meer Dan, Een Afweging Tussen Kwaliteit En Kosten?

Total Page：16

File Type：pdf, Size：1020Kb

Download full-text PDF Read full-text
Open of Closed Source Software? Meer Dan, Een Afweging Tussen Kwaliteit En Kosten? View metadata, citation and similar papers at core.ac.uk brought to you by CORE provided by DSpace at Open Universiteit Nederland Open of Closed Source Software? Meer dan, een afweging tussen kwaliteit en kosten? Auteur: Theo Heumakers Studentnummer: 831593326 Datum: 19 juni 2012 Afstudeerscriptie master BPM&IT Theo Heumakers (831593326) 1/89 Afstudeerscriptie master BPM&IT Theo Heumakers (831593326) Open of Closed Source Software? Meer dan, een afweging tussen kwaliteit en kosten? Open or Closed Source Software? More than, a balance between quality and cost? Auteur: Theo Heumakers) Veldekelaan 29 6191 CS Beek 046-4370058 [email protected] Studentnummer: 831593326 Opleiding: Open Universiteit Nederland, faculteiten Managementwetenschappen en Informatica Masteropleiding Business Process Management and IT BPM&IT T89317 Afstudeerbegeleider: Ir. Paul Oord Meelezer: Dr. Jaap van der Woude Examinator: Prof. dr. ir. Stef Joosten Datum: 19 juni 2012 Plaats: Beek 2/89 Afstudeerscriptie master BPM&IT Theo Heumakers (831593326) Inhoudsopgave Inhoudsopgave ................................................................................................... 3 Voorwoord .......................................................................................................... 4 Samenvatting ...................................................................................................... 5 1 Inleiding .................................................................................................. 7 2 De probleemstelling ................................................................................ 9 2.1 Wat wordt onderzocht ............................................................................. 9 2.2 Waarom dit onderzoek? .......................................................................... 9 2.3 De scope van het onderzoek ................................................................ 10 3 De onderzoeksopzet ............................................................................. 11 3.1 Literatuurstudie ..................................................................................... 13 3.1.1 De gehanteerde zoekstrategie .............................................................. 13 3.1.2 Verantwoording van de zoekstrategie ................................................... 15 3.2 Het empirisch onderzoek ...................................................................... 17 3.2.1 Gevalstudie ........................................................................................... 17 3.2.2 Survey................................................................................................... 17 4 De beoordelingsaspecten ..................................................................... 19 4.1 De kwaliteitsaspecten ........................................................................... 19 4.1.1 Het product ........................................................................................... 19 4.1.2 De producent ........................................................................................ 20 4.1.3 Specifiek voor Open Source ................................................................. 22 4.2 Kostenaspecten .................................................................................... 22 4.3 Overige aspecten .................................................................................. 24 5 De methoden ........................................................................................ 27 5.1 ISO 25010 ............................................................................................. 28 5.2 QSOS ................................................................................................... 30 5.3 OpenBRR ............................................................................................. 32 5.4 QualOSS ............................................................................................... 34 5.5 Verschillen tussen de methoden ........................................................... 36 6 Het model voor beoordeling van software............................................. 40 7 Empirisch onderzoek ............................................................................ 44 7.1 Gevalstudie ........................................................................................... 44 7.2 Survey................................................................................................... 51 8 Conclusies en aanbevelingen ............................................................... 56 8.1 Onderzoeksvragen ............................................................................... 56 8.2 Reflectie op het onderzoek ................................................................... 57 8.3 Aanbevelingen voor verder onderzoek ................................................. 58 9 Referenties ........................................................................................... 59 Bijlage 1. Gevalstudie: Interview (half gestructureerd) ..................................... 62 Bijlage 2. Survey: Enquête (gestructureerd) ..................................................... 63 Bijlage 3. ISO 25010 ......................................................................................... 66 Bijlage 4. QSOS ............................................................................................... 71 Bijlage 5. OpenBRR ......................................................................................... 75 Bijlage 6. QualOSS ........................................................................................... 79 Bijlage 7. Het model ......................................................................................... 85 3/89 Afstudeerscriptie master BPM&IT Theo Heumakers (831593326) Voorwoord Medio 2008 ben ik gestart met de opleiding “Business Process Management and IT” (BPM&IT) aan de Open Universiteit. Ik zelf had al langere tijd de wens om een academische opleiding te volgen. Door mijn werkgever APG (Algemene Pensioen Groep) werden aantrekkelijke studiefaciliteiten geboden. Hierdoor was de keuze snel gemaakt. Zoals verwacht bleek de combinatie werk, studie en privé niet mee te vallen. Mijn doorzettingsvermogen is de afgelopen 4 jaren wel op de proef gesteld. Het na zo lange tijd weer studeren, artikelen lezen en schrijven moest opnieuw geleerd worden. Dat ik deze opleiding in de door Fontys Hogeschool Eindhoven begeleide variant heb gevolgd heeft hierin positief bijgedragen. En niet in de laatste plaats vanwege de stok achter de deur om in de planning te blijven. Ik heb gezocht naar een afstudeeronderwerp dat enerzijds aansluit op de opleiding en anderzijds een positieve bijdrage levert in de uitvoering van mijn dagelijkse werkzaamheden. Het onderwerp “Open of Closed Source Software? Meer dan, een afweging tussen kwaliteit en kosten?” blijkt in dit kader een goede keuze te zijn geweest. Veel facetten van de opleiding zijn de revue gepasseerd. Kostenbesparing is een belangrijk thema bij APG. Hierdoor is de afweging tussen Open en Closed source software steeds weer actueel. Ik wil Jo bedanken die het mogelijk heeft gemaakt dat ik deze opleiding heb kunnen doen. En tevens Ton, Ed en Richard die tijdens de opleiding het begrip hebben kunnen opbrengen dat ik niet alle energie en tijd in mijn werk heb gestopt. Dit geldt zeker voor Marjo, mijn echtgenote en Vera en Julie, mijn dochters. Zij hebben me steeds gesteund tijdens dit proces. Het was ook voor hen niet altijd even gemakkelijk. Ten slotte wil ik mijn afstudeerbegeleider Paul en Jaap, Ineke en Rien bedanken voor hun ondersteuning en begeleiding, die ik goed kon gebruiken. Theo Heumakers Beek, juni 2012 4/89 Afstudeerscriptie master BPM&IT Theo Heumakers (831593326) Samenvatting Auteur: Theo Heumakers Studentnummer: 831593326 Titel: Open of Closed Source Software? Meer dan, een afweging tussenkwaliteit en kosten? Datum: 19 juni 2012 Key words: Model Methode Selectie Gebruik Het aanbod van software kan worden onderverdeeld in Closed Source software en Open Source software. Bij selectietrajecten van software producten staat men steeds vaker voor de keuze tussen Open Source of Closed Source software. Deze keuze wordt gemaakt op basis van een afweging tussen functionaliteit, kwaliteit en kosten. Deze afweging is veelal gebaseerd op aannames en gevoelens en minder op feiten. En wellicht dat er, behalve functionaliteit, kwaliteit en kosten, ook nog andere overwegingen een rol spelen. Dit heeft geleid tot de hoofdvraag van het onderzoek, namelijk welke aspecten spelen in de gebruiksfase een rol bij de beoordeling van Open en Closed Source producten en hoe kunnen deze gemeten worden? Binnen de hoofdvraag zijn 4 deelvragen onderscheiden: Welke specifieke kwaliteitsaspecten zijn in de gebruiksfase van toepassing bij de beoordeling van de kwaliteit van Open source en Closed Source software? Welke specifieke kostensoorten zijn in de gebruiksfase van toepassing bij de bepaling van de kosten van een Open Source en een Closed Source product. Welke andere overwegingen, naast kwaliteit en kosten, spelen een belangrijke rol in de keuze tussen Open Source en Closed Source software? Kan een model worden opgesteld waarmee zowel Open Source als ook Closed Source producten beoordeeld en vergeleken kunnen worden? Het praktisch belang van het onderzoek bestaat uit het meer objectief kunnen kiezen tussen Open en Closed Source oplossingen. Het wetenschappelijk belang is de vorming van een model waarmee inzicht wordt gegeven in de kwaliteit en kostenstructuur van Open
Load more

Recommended publications
  • EN 300 468 V1.3.1 (1997-09) European Standard (Telecommunications Series)
    Draft EN 300 468 V1.3.1 (1997-09) European Standard (Telecommunications series) Digital Video Broadcasting (DVB); Specification for Service Information (SI) in DVB systems European Broadcasting Union Union Européenne de Radio-Télévision EBU UER European Telecommunications Standards Institute 2 Draft EN 300 468 V1.3.1 (1997-09) Reference REN/JTC-00DVB-43 (4c000j0o.PDF) Keywords DVB, broadcasting, digital, video, MPEG, TV ETSI Secretariat Postal address F-06921 Sophia Antipolis Cedex - FRANCE Office address 650 Route des Lucioles - Sophia Antipolis Valbonne - FRANCE Tel.: +33 4 92 94 42 00 Fax: +33 4 93 65 47 16 Siret N° 348 623 562 00017 - NAF 742 C Association à but non lucratif enregistrée à la Sous-Préfecture de Grasse (06) N° 7803/88 X.400 c= fr; a=atlas; p=etsi; s=secretariat Internet [email protected] http://www.etsi.fr Copyright Notification No part may be reproduced except as authorized by written permission. The copyright and the foregoing restriction extend to reproduction in all media. © European Telecommunications Standards Institute 1997. © European Broadcasting Union 1997. All rights reserved. 3 Draft EN 300 468 V1.3.1 (1997-09) Contents Intellectual Property Rights................................................................................................................................5 Foreword ............................................................................................................................................................5 1 Scope........................................................................................................................................................6
    [Show full text]
  • EN 300 468 V1.7.1 (2005-12) European Standard (Telecommunications Series)
    Final draft ETSI EN 300 468 V1.7.1 (2005-12) European Standard (Telecommunications series) Digital Video Broadcasting (DVB); Specification for Service Information (SI) in DVB systems European Broadcasting Union Union Européenne de Radio-Télévision EBU·UER 2 Final draft ETSI EN 300 468 V1.7.1 (2005-12) Reference REN/JTC-DVB-192 Keywords broadcasting, digital, DVB, MPEG, service, TV, video ETSI 650 Route des Lucioles F-06921 Sophia Antipolis Cedex - FRANCE Tel.: +33 4 92 94 42 00 Fax: +33 4 93 65 47 16 Siret N° 348 623 562 00017 - NAF 742 C Association à but non lucratif enregistrée à la Sous-Préfecture de Grasse (06) N° 7803/88 Important notice Individual copies of the present document can be downloaded from: http://www.etsi.org The present document may be made available in more than one electronic version or in print. In any case of existing or perceived difference in contents between such versions, the reference version is the Portable Document Format (PDF). In case of dispute, the reference shall be the printing on ETSI printers of the PDF version kept on a specific network drive within ETSI Secretariat. Users of the present document should be aware that the document may be subject to revision or change of status. Information on the current status of this and other ETSI documents is available at http://portal.etsi.org/tb/status/status.asp If you find errors in the present document, please send your comment to one of the following services: http://portal.etsi.org/chaircor/ETSI_support.asp Copyright Notification No part may be reproduced except as authorized by written permission.
    [Show full text]
  • Gestão Da Qualidade Nas Organizações Sociais
    MARIA LUÍSA BANCO VILAÇA PERDIGÃO Gestão da Qualidade nas Organizações Sociais - Impactos da Implementação da Norma ISO 9001 Orientadora: Professora Doutora Aida Lopes Bento Esteves Ferreira Universidade Lusófona de Humanidades e Tecnologias Faculdade de Ciências Sociais e Humanas Lisboa 2016 MARIA LUÍSA BANCO VILAÇA PERDIGÃO Gestão da Qualidade nas Organizações Sociais - Impactos da Implementação da Norma ISO 9001 Dissertação defendida em provas públicas na Universidade Lusófona de Humanidades e Tecnologias, no dia 19 de Julho de 2016, perante o júri, nomeado pelo Despacho de Nomeação Nº.258/2016, de 7 de Junho de 2016, com a seguinte composição: Presidente: Profº. Doutor Carlos Diogo Moreira Argente: Profª.Doutora Luísa Maria da Silva Franco Desmet Orientadora: Profª. Doutora Aida Lopes Bento Esteves Ferreira Universidade Lusófona de Humanidades e Tecnologias Faculdade de Ciências Sociais e Humanas Lisboa 2016 Maria Luísa Branco Vilaça Perdigão Gestão da Qualidade nas Organizações Sociais – Impactos da Implementação da ISO 9001 Epígrafe O SGQ é um desafio. É um desafio a que todas as Instituições se deviam auto propor a este desafio, porque, nós enquanto Instituições de Solidariedade Social não somos escolas privadas, dependemos de outros para o bom funcionamento. Inês (Instituição 3) As Instituições têm necessariamente que transmitir uma boa imagem e a certificação, como tal, tua como um “cartão-de-visita” que dá confiança. Laura (Instituição 4) Aumenta a credibilidade. Eu sou portuguesa posso andar no espaço Schengen e posso viajar pela Europa fora com o meu cartão de cidadã. Verdade? É a mesma coisa, sim. Laura (Instituição 4) A certificação é comparada quase a uma “Estrela Michelin”, porque, não é um processo de todo fácil para implementar numa Instituição.
    [Show full text]
  • Gas Cylinders — Identification and Marking Using Radio Frequency Identification Technology — Part 2: Numbering Schemes for Radio Frequency Identification
    INTERNATIONAL ISO STANDARD 21007-2 Third edition 2015-12-15 Gas cylinders — Identification and marking using radio frequency identification technology — Part 2: Numbering schemes for radio frequency identification Bouteilles à gaz — Identification et marquage à l’aide de la technologie d’identification par radiofréquences — Partie 2: Schémas de numérotage pour identification par radiofréquences Reference number ISO 21007-2:2015(E) © ISO 2015 ISO 21007-2:2015(E) COPYRIGHT PROTECTED DOCUMENT © ISO 2015, Published in Switzerland All rights reserved. Unless otherwise specified, no part of this publication may be reproduced or utilized otherwise in any form orthe by requester. any means, electronic or mechanical, including photocopying, or posting on the internet or an intranet, without prior written permission. Permission can be requested from either ISO at the address below or ISO’s member body in the country of Ch. de Blandonnet 8 • CP 401 ISOCH-1214 copyright Vernier, office Geneva, Switzerland Tel. +41 22 749 01 11 Fax +41 22 749 09 47 www.iso.org [email protected] ii © ISO 2015 – All rights reserved ISO 21007-2:2015(E) Contents Page Foreword ..........................................................................................................................................................................................................................................v Introduction ................................................................................................................................................................................................................................vi
    [Show full text]
  • Türk Standardi En Iso 13849-2:2012
    AVRUPA STANDARDI EUROPEAN STANDARD NORME EUROPÉENNE EUROPÄISCHE NORM tst EN ISO 13849-2:2013-04 TÜRK STANDARDI EN ISO 13849-2:2012 TS EN ISO 9001 Ekim 2015 TS EN ISO 9001: 2008,TS EN ISO 9001:2009 ve TS EN ISO 9001/AC:2010’un yerine ICS 03.120.10 Kalite yönetim sistemleri – Şartlar Quality management systems - Requirements (ISO 9001:2015) Systèmes de management de la qualité - Qualitätsmanagementsysteme - Anforderungen Exigences (ISO 9001:2015) (ISO 9001:2015) TÜRK STANDARDLARI ENSTİTÜSÜ Necatibey Caddesi No.112 Bakanlıklar/ANKARA TÜRK STANDARDLARININ TELiF HAKKI TSE'YE AiTTiR. STANDARDIN BU NÜSHASININ KULLANIM iZNi TSE TARAFINDAN NEZiHi KESER'A VERiLMiSTiR. BASILMA TARiHi: 13.11.2016 TSE'DEN iZiN ALINMADAN STANDARDIN BiR BÖLÜMÜ/TAMAMI iKTiBAS EDiLEMEZ, ÇOGALTILAMAZ. ICS 03.120.10 TÜRK STANDARDI TS EN ISO 9001: 2015-10 EN ISO 9001: 2015 Milli Ön söz Bu standard; kaynağı EN ISO 9001: 2015 standardı olan TS EN ISO 9001: 2015 Türk standardının Mühendislik Hizmetleri İhtisas Kurulu’na bağlı TK29 Yönetim Sistemleri Teknik Komitesi marifetiyle hazırlanan Türkçe tercümesidir. Bu standard, TS EN ISO 9001: 2008, TS EN ISO 9001:2009 Kalite ve TS EN ISO 9001/AC: 2010 standardının yerini alır. CEN resmi dillerinde yayınlanan diğer standard metinleri ile aynı haklara sahiptir Bu standardda kullanılan bazı kelime ve/veya ifadeler patent haklarına konu olabilir. Böyle bir patent hakkının belirlenmesi durumunda TSE sorumlu tutulamaz. Bu standardda atıf yapılan standardların milli karşılıkları aşağıda verilmiştir. EN, ISO, IEC Adı TS No Adı vb. No (İngilizce) (Türkçe) ISO 9000: Quality management systems – TS EN ISO Kalite yönetim sistemleri – 2015 Fundamentals and vocabulary 9000: 2015 Temel esaslar, terimler ve tarifler TS EN ISO 9001:2015 standardı, EN ISO 9001:2015 standardı ile birebir aynı olup, Avrupa Standardizasyon Komitesi’nin (CEN, Avenue Marnix 17 B-1000 Brussels) izniyle basılmıştır.
    [Show full text]
  • October 16, 2014 VIA ELECTRONIC FILING
    October 16, 2014 VIA ELECTRONIC FILING Honorable Kimberly D. Bose, Secretary Federal Energy Regulatory Commission 888 First Street, NE Washington, D.C. 20426 Re: ISO New England Inc., Filing of 2015 Capital Budget and Revised Tariff Sheets for Recovery of 2015 Administrative Costs; Docket No. ER15-_______________________ Dear Secretary Bose: Pursuant to Section 205 of the Federal Power Act, Part 35 of the Rules and Regulations of the Federal Energy Regulatory Commission (the “Commission”), Section 12 of the Participants Agreement among ISO New England Inc., the New England Power Pool and any Individual Participants,1 and Section IV.B.6.1 of the ISO New England Inc. Transmission, Markets and Services Tariff (the “Tariff”),2 ISO New England Inc. (the “ISO” or “ISO-NE”) hereby submits its capital budget for calendar year 2015 (the “2015 Capital Budget”) and a revised Section IV.A of the Tariff to reflect the collection of its administrative costs for calendar year 2015 (the “2015 Administrative Expenses Tariff”). The ISO requests that the Commission accept the 2015 Capital Budget and the 2015 Administrative Expenses Tariff as filed, effective January 1, 2015. Because the ISO is a non-profit entity without equity, it relies totally on collections under its Tariff to fund its operational expenses, including through depreciation. For this reason, the ISO is not in a position to make refunds should the Commission accept the 2015 Capital Budget or the 2015 Administrative Expenses Tariff for filing but set them for hearing subject to refund. That is, the only “refunds” that can be paid to ISO Customers during 2015 would have to be funded by additional charges to other Customers.
    [Show full text]
  • Publishing Video Online with Open Source Codecs
    Perttu Hotakainen Publishing Video Online with Open Source Codecs Metropolia University of Applied Sciences Bachelor of Engineering Media Engineering Thesis 13 May 2014 Tiivistelmä Author Perttu Hotakainen Title Publishing video online with open source codecs Number of Pages 30 pages Date 27 April 2015 Degree Bachelor of Engineering Degree Programme Media Engineering Instructor Jonna Eriksson, Senior Lecturer The subject of the thesis is open source technology and its utilisation in video publishing online. The objective of the thesis was to analyse whether or not open source codecs could produce a video good enough to compare with commercial codecs, when it comes to quali- ty and file size. Moreover, the thesis describes a trailer that was made for a game for a Finnish indie game developer. First the thesis goes trough some terms and techniques that belong to the field of study, the history of open source code and software, and their growth among information technology. Secondly, thesis describes how the pre-production of the trailer was carried out with open source software VirtualDub, and how the actual editing, compressing and exporting with Adobe Premiere Pro CC 2014, from Adobe Systems were done. The open source codec VP8 from Google and On2 Technologies was found to be on the same level with the commercial H.264 codec in both quality and file size. In conclusion the thesis recommends and encourages the use of open source software for the sake of inno- vation, software environment, and supporting free video compression services. Keywords Open source, codec, vp8, vp9, video production, video com- pression, video encoding, Perttu Hotakainen Tekijä Videon julkaiseminen verkossa avoimen lähdekoodin koode- Otsikko keilla Sivumäärä 30 sivua Aika 7.4.2015 Tutkinto Bachelor of Engineering Koulutusohjelma Media Engineering Ohjaaja Lehtori Jonna Eriksson Insinöörityön tarkoituksena oli avoimen lähdekoodin videonpakkaustekniikan hyödyntämi- nen internetvideon pakkaamisessa.
    [Show full text]
  • International Standard Iso 17100:2015(E)
    INTERNATIONAL ISO STANDARD 17100 First edition 2015-05-01 Translation services — Requirements for translation services Services de traduction — Exigences relatives aux services de traduction Reference number ISO 17100:2015(E) Licensed to Nubveto / Eva Feldbrugge ([email protected]) ISO Store Order: OP-257234 / Downloaded: 2017-12-18 Single user licence only, copying and networking prohibited. © ISO 2015 ISO 17100:2015(E) COPYRIGHT PROTECTED DOCUMENT © ISO 2015, Published in Switzerland All rights reserved. Unless otherwise specified, no part of this publication may be reproduced or utilized otherwise in any form orthe by requester. any means, electronic or mechanical, including photocopying, or posting on the internet or an intranet, without prior written permission. Permission can be requested from either ISO at the address below or ISO’s member body in the country of Ch. de Blandonnet 8 • CP 401 ISOCH-1214 copyright Vernier, office Geneva, Switzerland Tel. +41 22 749 01 11 Fax +41 22 749 09 47 www.iso.org [email protected] Licensed to Nubveto / Eva Feldbrugge ([email protected]) ISO Store Order: OP-257234 / Downloaded: 2017-12-18 Single user licence only, copying and networking prohibited. ii © ISO 2015 – All rights reserved ISO 17100:2015(E) Contents Page Foreword ..........................................................................................................................................................................................................................................v Introduction ................................................................................................................................................................................................................................vi
    [Show full text]
  • ISO Standards and Working Processes at the United Nations Language Services: a Comparison
    ISO standards and working processes at the United Nations language services: a comparison María Barros Senior Reviser, STS/DGACM, UNHQ United Nations Sabbatical Leave Programme 2017 Abstract International standards, in particular those developed by the International Organization for Standardization (ISO), are a universally recognized means of guaranteeing service quality. In the translation and language industries, the demand for ISO-certified services has been growing steadily since the publication of ISO 17100, on requirements for translation service providers, which addresses translation-specific processes that are essential for ensuring quality. ISO 17100 covers a wide range of aspects, from the competences of translators, revisers and project managers, to technology and quality management requirements, or the need to assess client satisfaction and take corrective action if necessary. All these tasks are performed by the language services of the 1 | Page United Nations, which therefore can benefit from an in-depth analysis of both the standard requirements and the changes implemented by private sector providers that have obtained certification. The present study covers all the tasks included in ISO 17100, with a focus on improving and harmonizing existing working processes and suggesting their establishment where they are lacking. ACKNOWLEDGEMENTS: First of all, I would like to thank Professor Sue Ellen Wright, from Kent State University, for her collaboration, support and expert guidance in this study. I am also grateful to my colleagues from the Documentation Division of DGACM who kindly agreed to be interviewed and provided me with insights into the daily work of their units: Martine Azubuike (French Translation Service), Kieran Burns (English Translation Service), Luke Croll (Editing Section), José Carlos Fernández-Gancedo and Carmen Peris (Spanish Translation Service), Mario Gatti and Frank Scharm (German Translation Section), Pyotr Knyazev (Russian Translation Service) and Dexin Yuan (Chinese Translation Service).
    [Show full text]
  • Iso/Iec 15444-12:2015(E)
    This is a preview - click here to buy the full publication INTERNATIONAL ISO/IEC STANDARD 15444-12 Fifth edition 2015‐12‐15 Information technology — JPEG 2000 image coding system — Part 12: ISO base media file format Technologies de l'information — Système de codage d'images JPEG 2000 — Partie 12: Format ISO de base pour les fichiers médias Reference number ISO/IEC 15444‐12:2015(E) © ISO/IEC 2015 This is a preview - click here to buy the full publication COPYRIGHT PROTECTED DOCUMENT © ISO 2015, Published in Switzerland All rights reserved. Unless otherwise specified, no part of this publication may be reproduced or utilized otherwise in any form orthe by requester. any means, electronic or mechanical, including photocopying, or posting on the internet or an intranet, without prior written permission. Permission can be requested from either ISO at the address below or ISO’s member body in the country of ISO copyright office Ch. de Blandonnet 8 • CP 401 CH-1214 Vernier, Geneva, Switzerland Tel. +41 22 749 01 11 Faxwww.iso.org +41 22 749 09 47 [email protected] This is a preview - click here to buy the full publication ISO/IEC 15444-12:2015(E) Contents Page 1 Scope .......................................................................................................................................................................... 1 2 Normative references .......................................................................................................................................... 1 3 Terms, definitions, and abbreviated
    [Show full text]
  • Iso 9001:2015
    Irish Standard I.S. EN ISO 9001:2015 Quality management systems - Requirements (ISO 9001:2015) © CEN 2015 No copying without NSAI permission except as permitted by copyright law. This is a free 19 page sample. Access the full version online. I.S. xxx: Irish Standard – national specification based on the consensus of an expert panel and subject to public consultation. S.R. xxx: Standard Recommendation - recommendation based on the consensus of an expert panel and subject to public consultation. SWiFT xxx: A rapidly developed recommendatory document based on the consensus of the participants of an NSAI workshop. EN ISO 9001:2015 23 September, 2015 EN ISO 9001:2008 15 November, 2008 ICS number: This document was published 03.120.10 under the authority of the NSAI This is a free 19 page sample. Access the full version online. and comes into effect on: 23 September, 2015 1 Swift Square, T +353 1 807 3800 T +353 1 857 6730 Northwood, Santry F +353 1 807 3838 F +353 1 857 6729 Dublin 9 E [email protected] W standards.ie W Údarás um Chaighdeáin Náisiúnta na hÉireann I.S. EN ISO 9001:2015 EUROPEAN STANDARD EN ISO 9001 NORME EUROPÉENNE EUROPÄISCHE NORM September 2015 ICS 03.120.10 Supersedes EN ISO 9001:2008 English Version Quality management systems - Requirements (ISO 9001:2015) Systèmes de management de la qualité - Exigences (ISO Qualitätsmanagementsysteme - Anforderungen (ISO 9001:2015) 9001:2015) This European Standard was approved by CEN on 14 September 2015. CEN members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this European Standard the status of a national standard without any alteration.
    [Show full text]
  • Standardization and Innovation
    innovationISO-CERN conference proceedings, 13-14 November 2014 Standardization and innovation Contents Foreword1 . ......................................................................................................................................1 Session 1 Creating and disseminating technologies, opening new markets .......9 Chair’s remarks . ......................................................................................................................................9 Speech 1.1 Using standards to go beyond the standard model ........................................................................11 Speech 1.2 Weaving the Web...............................................................................21 Speech 1.3 Clean care is safer care ............................................................29 Speech 1.4 Riding the media bits ..................................................................50 Speech 1.5 Technology projects and standards in the aviation sector ..................................................................58 Session 2 Innovation and business strategy ........63 Chair’s remarks . ..................................................................................................................................63 Speech 2.1 Bringing radical innovations to the marketplace .........................................................................65 Speech 2.2 Growth through partnerships and licensing technologies ................................................ 84 Speech 2.3 Standards, an innovation booster
    [Show full text]