The Impact of Debt Management on Financial Performance of Commercial Banks in Uganda
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THE IMPACT OF DEBT MANAGEMENT ON FINANCIAL PERFORMANCE OF COMMERCIAL BANKS IN UGANDA. A CASE OF CENTENARY BANK UGANDA KABALAGALA BRANCH BY MAMBULE YOSIA BBA/43569/143/DU A RESEACH REPORT SUBMITTED TO THE COLLEGE OF ECONOMICS AND MANGEMENT IN PARTIAL FULFILLMENT OF THE REQUIREMENTS FOR THE AW ARD OF A BACHELORS DEGREE OF BOSSINESS ADMNISTRATION OF KAMPALA INTERNATIONAL UNIVERSITY JUNE, 2017 DECLARATION I MAMBULE YOSIA hereby declare that the content of this research report is a result of my own research and have never been presented for any award. Signature ~ Date ii APPROVAL This is to certify that this research report was carried out by MAMBULE YOSIA under my supervision and is now ready for submission to the department of under graduate of Kampala international university. iii DEDICATION I dedicate this report to my clear mother Nakanabi Rosemary, Brothers and Sisters and my friends' course mates who have been so supportive throughout my studies, May the Lord bless you mightily. iv ACKNOWLEDGEMENT I thank the Almighty God for making it possible for me to complete this piece of work. Special thanks to him for the knowledge, wisdom, courage and determination He has granted me. I extend my sincere appreciation to my Supervisor Mr.Tukundane Adonia who guided me from research proposal to the report writing. He really inspired, motivated and assisted me during the process of this work. l am greatly indebted to my dear parents for their support, care and courage during my study. I am so grateful my dear parents. May God bless you abundantly? Thanks also go to the Employees and Management of centenary bank kabalagala in Kampala who allowed me to do research on the organization. Respondents who sacrificed their time in giving me relevant information that backed my research. My sincere gratitude further goes to my dear parent, brothers and sisters Nakanabi Rosemary, Nakamya Jackline, wasswa Moses, Kato Edward Nakabembe Resty and Nakalema Nusulah for their prayers and all the support I needed in this study. l cannot forget my special friends; Kiroko Arnold, Mbajjo Francis Exevier, Galiwango Moses, Musimbi Tsokina Rogers, Kyosaba patience, Natugumya Eva, Mulengera John, Muhumuza Amosi and Ssekiyana Vincent May our Good Lord reward them. V LIST OF ABBREVIATIONS BOU Bank of Uganda CRDT Centenary Rural development trust ATMs Automated Teller machines EAB East African Business CIMA Chmiered institute of Management Accountants NPLS Non-profit performing loans GTZ Gesellschaft Fur Technische Zusammenarbeit ROE Returns on Equity EADB East African Development Bank UK. United Kingdom vi TABLE OF CONTENTS Contents DECLARATION ............................................................................................................................ ii APPROVAL .................................................................................................................................. iii DEDICATION ............................................................................................................................... iv ACKNOWLEDGEMENT ............................................................................................................... v LIST OF ABBREVIATIONS ....................................................................................................... vi TABLE OF CONTENTS ............................................................................................................. vii ABSTRACT .................................................................................................................................... x CHAPTER ONE .............................................................................................................................. 1 INTRODUCTION ........................................................................................................................... 1 1.0 Introduction ................................................................................................................................ ] 1.1 Back ground of the study .......................................................................................................... 1 1.2 Statement of the probiem ........................................................................................................... 3 1.3 Purpose of the study ................................................................................................................... 4 1.4 Specific Objectives of the study ............................................................................................... .4 1.5 Research questions .................................................................................................................... .4 1.6: Scope of the study ..................................................................................................................... 5 1.7: Significance of the study .......................................................................................................... 5 1.8. Conceptual framework .............................................................................................................. 6 CHAPTER TWO ........................................................................................................................... 8 LITERATURE REVIEW ............................................................................................................. 8 2.0: Introduction .............................................................................................................................. 8 2.1 Related Iiterature ........................................................................................................................ 8 2.1.l Debts ....................................................................................................................................... 8 2.1.2 Debt management ................................................................................................................... 9 2.3 Financial Performance ............................................................................................................. 15 2.3. Relationship between debt management and financial performance ..................................... 17 vii CHAPTER THREE ..................................................................................................................... 23 RESEARCH METHODOLOGY ............................................................................................... 23 3.0 Introduction .............................................................................................................................. 23 3.1 The Research design ................................................................................................................ 23 3.3 Study population ...................................................................................................................... 23 3.4 Sample size .............................................................................................................................. 23 3.5 Sampling techniques ................................................................................................................ 24 3.6 Self-administered questionnaire .............................................................................................. 24 3.8 Data quality control ................................................................................................................. 25 3.8.1 Validity ................................................................................................................................. 25 3.8.2 Reliability ............................................................................................................................. 25 3.8.3 Data analysis techniques ....................................................................................................... 26 3.8.4 Ethical consideration ............................................................................................................ 26 3.8.5 Study limitation .................................................................................................................... 27 CHAPTER FOUR ....................................................................................................................... 28 PRESENTATION, ANALYSIS AND DISCUSSION OF THE FINDINGS .......................... 28 4.0 lntroduction .............................................................................................................................. 28 4.1 Socio-demographic Characteristics ......................................................................................... 28 4. l .2Age of the respondents .......................................................................................................... 28 4.1.3 Educational status of the respondents ................................................................................... 29 4.2 To find out the different debt management strategies used by commercial banks .................. 30 4.3 The impact of debt management on bank perfonnance ........................................................... 31 4.4 The challenges of debt management in Centenary bank ......................................................... 32 4.3 To examine the financial performance levels of commercial banks ....................................... 35 4.4 To assess the relationship between debt management and financial performance in commercial banks .........................................................................................................................