[REDACTED] FOR RGA

COLOMBIA REGIONAL GOVERNANCE ACTIVITY QUARTERLY REPORT: APRIL – JUNE 2020

JULY 31, 2020 This publication was produced for review by the United States Agency for International Development. It was prepared by Management Systems International (MSI), A Tetra Tech Company.

COLOMBIA REGIONAL GOVERNANCE ACTIVITY QUARTERLY REPORT: APRIL – JUNE 2020

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Contracted under AID-OAA-1-13-00042, Programming Effectively Against Conflict and Extremism (PEACE) IQC, Task Order No. AID-514-TO-15-00015

Colombia Regional Governance Activity

DISCLAIMER The authors’ views expressed in this report do not necessarily reflect the views of the United States Agency for International Development or the United States Government. CONTENTS ACRONYMS ...... II EXECUTIVE SUMMARY ...... 1 NATIONAL CONTEXT ...... 2 KEY ACTIVITIES AND RESULTS ...... 3 COMPONENT 6 ...... 3 COMPONENT 7 – LOOKING AHEAD ...... 21 GENDER AND VULNERABLE POPULATIONS STRATEGY ...... 22 PROGRESS ASSESSMENT ...... 26 COORDINATION WITH OTHER USAID IMPLEMENTING PARTNERS AND INTERNATIONAL DONORS ...... 26 ACTIVITIES FOR NEXT QUARTER ...... 27 TRANSFORMING LIVES: WORKING TOGETHER TOWARD PROGRESS ...... 29 MAICAO: LEADING BY EXAMPLE ...... 29 RIOHACHA: ADVOCATING FOR COMMUNITY NEEDS ...... 30 URIBIA: INFORMING COMMUNITIES TO MAKE A DIFFERENCE ...... 31 COVID-19: ADAPTING TO NEW CHALLENGES ...... 33 ANNEXES ...... 35 ANNEX 1: NATIONAL CONTEXT ...... 35 ANNEX 2: RGA-SUPPORTED PROJECTS THIS QUARTER ...... 37 ANNEX 3: RGA’S SENA SERVICE ACCESS ROADMAP FOR RETURNEES ...... 38 ANNEX 4: RGA’S INTERINSTITUTIONAL GBV SERVICE ROADMAPS IN NORTE DE SANTANDER ...... 39 ANNEX 5: RGA’S INTERINSTITUTIONAL GBV SERVICE ROADMAPS IN LA GUAJIRA ...... 44 ANNEX 6: PROGRESS ASSESSMENT ...... 46 ANNEX 7: COORDINATION WITH IMPLEMENTING PARTNERS AND OTHER INTERNATIONAL AID PROGRAMS ...... 47 ANNEX 8: PROGRESS IN COMPONENT 6 PROGRAM ACTIVITIES ...... 51

USAID.GOV QUARTERLY REPORT: APRIL – JUNE 2020 | i ACRONYMS

COMPOS Consejo Municipal de Política Social (Municipal Council of Social Policy)

CSO Organización de la Sociedad Civil (Civil Society Organization)

CIDEA Comité Interinstitucional de Educación Ambiental (Interinstitutional Committee for Environmental Education)

CTP Consejo Territorial de Planeación (Territorial Planning Council)

DNP Departamento Nacional de Planeación (National Planning Department)

ELN Ejército de Liberación Nacional (National Liberation Army)

FONSECON Fondo de Seguridad y Convivencia Ciudadana (Security and Citizen Coexistence Fund)

FONSET Fondos Territoriales de Seguridad y Convivencia Ciudadana (Territorial Funds for Security and Citizen Coexistence)

FY Fiscal Year

GBV Gender based violence

GIFMM Grupo Interagencial sobre Flujos Migratorios Mixtos (Interagency Group on Mixed Migratory Flows)

GIZ Deutsche Gesellschaft für Internationale Zusammenarbeit (German Corporation for International Cooperation)

GOC Gobierno Colombiano (Government of Colombia)

ICBF Instituto Colombiano de Bienestar Familiar (Colombian Family Welfare Institute)

IOM Organización Internacional para las Migraciones (International donor for Migration)

JAC Junta de Acción Comunal (community action board)

LOP Life-of-Project

MOC Ministerio de Comercio, Industria y Turismo (Ministry of Commerce)

MOH Ministerio de Salud y Protección Social (Ministry of Health)

MSI Management Systems International

NRC Norwegian Refugee Council

OTI Office of Transition Initiatives

ii | QUARTERLY REPORT: APRIL – JUNE 2020 USAID.GOV PAR Programa Alianzas para la Reconciliación (Partnerships for Reconciliation Program)

PDM Plan de Desarrollo Municipal (Municipal Development Plan)

PEGR Planes Escolares para la Gestión del Riesgo (School Risk Management Plans)

PISCC Planes Integrales de Seguridad y Convivencia Ciudadana (Comprehensive Coexistence and Security Plans)

PMP Performance Management Plan

RFI Rural Finance Initiative

RGA Programa de Gobernabilidad Regional (Regional Governance Activity)

SENA Servicio Nacional de Aprendizaje (National Institute for Learning)

SGP Sistema General de Participaciones (System of National Transfers)

SGR Sistema General de Regalías (General System of Royalties)

SIMAT Sistema Integrado de Matrícula (National Admissions Information System)

SISBEN Sistema de Identificación de Potenciales Beneficiarios de Programas Sociales (Identification System for Potential Beneficiaries of Social Programs)

SNG Gobiernos Sub-Nacionales (Sub-National Government)

TEC Total Estimated Cost

UNHCR United Nations High Commissioner for Refugees

UNICEF United Nations Children's Fund

USAID United States Agency for International Development

WFP World Food Programme

USAID.GOV QUARTERLY REPORT: APRIL – JUNE 2020 | iii

EXECUTIVE SUMMARY

The United States Agency for International Development (USAID) Regional Governance Activity (RGA) began on June 22, 2015, under Task Order No. AID-514-TO-15-00015, with an initial period of performance of four and a half years. Its original objective was to improve governance in 40 Colombian municipalities affected by the nation’s armed conflict through five program components: decentralization, public financial management, tertiary roads, citizen participation, and electoral reform. On April 23, 2019, RGA was awarded a six-month cost extension to June 21, 2020. The amendment added a sixth component and adjusted RGA’s territorial focus to concentrate on 10 subnational governments (SNGs)1 in three border departments—Arauca, La Guajira, and Norte de Santander—to help them cope with the challenges created by the influx of Venezuelan migrants and Colombian returnees in host communities. On June 17, 2020, the program was awarded a second cost extension thru June 21, 2021. This amendment increased the Total Estimated Cost (TEC) by USD$10 million, added a seventh component shifting RGA’s focus to COVID-19 prevention, containment and recovery, and broadening the project’s geographic focus.

This quarterly report covers RGA activities between April and June 2020,2 corresponding to the third quarter of the 2020 fiscal year. The document provides an overview of the national context; information about RGA progress, accomplishments, and impacts; a summary of RGA coordination with USAID implementing partners and international donors; progress on program indicators; and a summary of activities scheduled to take place in the fourth quarter of 2020. The quarterly report also includes a success story, “Working Together toward Progress,” and eight annexes that provide detailed information on selected program elements. Highlights this quarter include:

• Support to SNGs to improve health service provision: Following its assistance to the Ministry of Health to draft and issue Decree 064,3 RGA focused on increasing migrant and returnee access to Colombia’s health system. To do so, the program focused on census list creation4 and database maintenance, achieving the registration in census lists of more than 8,000 people, including nearly 6,000 migrants, who now have access to the health system.

• Support to SNGs to improve education service provision: Recognizing the challenges of delivering education services remotely, RGA provided assistance to train public school teachers from Arauca, La Guajira and Norte de Santander in online and remote methodologies. Through online forums, workshops and radio programs, RGA provided support to develop teacher’s skills in psychological support, radio production, the creation of online educational content and methodologies to detect cyber-bullying and other cyber risks.

1 Arauca, Arauquita (Arauca); Maicao, Riohacha, Uribia (La Guajira); and Cúcuta, Los Patios, Puerto Santander, Tibú, Villa del Rosario (Norte de Santander). The program had not previously worked with 8 out of these 10 municipalities: Arauca, (Arauca); Maicao, Riohacha, Uribia (La Guajira); and Cúcuta, Los Patios, Puerto Santander, Villa del Rosario (Norte de Santander). 2 RGA closed its Component 6 activities on June 21, 2020 and began working on Component 7 after June 17. Therefore, this quarterly report mainly covers Component 6 activities. 3 This decree increased migrant access to the Colombian health system. For more information, see RGA’s Quarterly Report: January-March 2020. 4 In Colombia, health care is a two-tiered system. One tier, the paid regime, covers citizens with the ability to pay for care; and the other, the subsidized regime, offers subsidized care for those unable to pay. Census lists are a legal instrument that allow SNGs to register eligible populations such as migrants and minors within the subsidized health regime.

USAID.GOV QUARTERLY REPORT: APRIL – JUNE 2020 | 1 • Support to SNGs to increase resources for local COVID-19 responses: RGA provided technical assistance to its target municipalities to train public officials on GOC guidelines to access General System of Royalties (SGR)5 resources to fund COVID-19 response projects. The program then supported three target municipalities6 in designing 11 public investment projects to address COVID-19 and its impact at the local level. Using SGR and other public resources, these projects aim at benefiting more than 370,000 people through an investment of US $850,000.

• Support to civil society to participate in local governance: Through its grants to local CSOs, RGA developed their skills in leadership, citizen participation mechanisms and access to public services. Based on this work, RGA grantees and their beneficiaries submitted proposals and coordinated efforts with SNGs to increase migrant, returnee and host communities’ access to public services. As a result, municipal administrations included in their draft Municipal Development Plan (PDM) strategies such as: developing educational programs aimed at achieving social inclusion for vulnerable populations, including migrants; implementing local coexistence schools as a mechanism to strengthen civic participation skills; and carrying out sessions with migrant communities to offer them a comprehensive set of public services to promote their legal socioeconomic inclusion.

• Gender and vulnerable populations’ strategy: This quarter, RGA focused on providing technical assistance to SNGs and civil society to mitigate rising gender-based violence (GBV) and domestic violence resulting from COVID-19 and subsequent isolation measures. For example, the program worked to strengthen institutional capacities to respond to GBV, developing and disseminating eight interinstitutional roadmaps for GBV service access.7 The program also worked with civil society to implement initiatives to prevent and address GBV, such as creating two citizen oversight groups in Arauca to monitor GBV service provision.

NATIONAL CONTEXT8

During the third quarter of the 2020 fiscal year, RGA program implementation was marked by the COVID- 19 pandemic, Government of Colombia (GOC) measures to address it and their combined effect on sub- national governments (SNGs) and civil society. After the Ministry of Health (MOH) confirmed the first COVID-19 case in Colombia, the GOC issued Decrees 417 and 457, which declared, respectively, a national state of emergency and a nationwide quarantine beginning March 25 and extending to July 15, 2020. Overall, the GOC has issued more than 170 decrees and resolutions to address the health crisis and contain the virus’s spread that include measures such as closing all borders,9 banning the arrival of international flights until August 31, and cancelling the majority of domestic flights until the end of the national quarantine.

These measures, coupled with increasing COVID-19 health risks, have had multiple effects on SNGs and civil society. A key challenge facing SNGs is compliance with all GOC regulations to address COVID-19,

5 The SGR is the national account from which municipal and departmental governments can request funds to finance public works projects. The funds in this account are generated through taxes on exploitation industries in Colombia (e.g., oil and mining). 6 Arauca, Arauquita (Arauca), and Riohacha (La Guajira). 7 In Maicao, Riohacha, Uribia (La Guajira); and Cúcuta, Los Patios, Puerto Santander, Tibú, Villa del Rosario (Norte de Santander). 8 For more information, see Annex 1: National Context. 9 Although the GOC closed all borders, exceptions were made to allow Colombians to return home, as well as to allow migrants to return to Venezuela through humanitarian corridors in Norte de Santander and Arauca.

2 | QUARTERLY REPORT: APRIL – JUNE 2020 USAID.GOV which local governments are responsible for implementing without necessarily having the resources to do so. From a lack of understanding of the plethora of GOC measures to a lack of resources to implement these, SNGs in RGA target areas and across Colombia have struggled to meet the regulatory demands of the GOC’s COVID-19 response. In addition, Pandemic management measures have also had unforeseen social impacts, producing additional challenges for municipalities. For example, mandatory quarantines have limited informal workers’ ability to make an income, and many have broken these restrictions to make ends meet. In addition, gender-based violence (GBV) has increased as a result of domestic violence victims having to quarantine with their abusers.10

Migrant and returnee communities are particularly affected by COVID-19. Lack of access to health services, housing and reliable employment have left many Venezuelan migrants stranded across Latin America. Unable to sustain their lives abroad, migrants have chosen to return to Venezuela, often lacking the resources to do so safely. For example, migrants in countries like Ecuador and Peru have walked to the Colombian border in an effort to return home. Colombian authorities have established protocols for the safe return of migrants and enabled the return of approximately 81,000 Venezuelans.11 Nevertheless, Venezuelan border restrictions and the large numbers of migrants seeking to return home have resulted in overcrowding in Colombian cities along the border, increasing the risk of COVID-19 contagions.

In response to COVID-19, RGA, its staff, grantees and subcontractors worked remotely during this quarter. Using remote and online tools such as video conferencing and one-on-one calls, the program has continued to provide technical assistance to its target municipalities and civil society. Moreover, the program turned to radio, supporting the development of programs and spots, to reach communities with limited connectivity in its three target departments. It also supported video productions and the creation of online posters to disseminate information on COVID-19 prevention, GBV services and mental health advice. Finally, understanding the cross-cutting nature of the COVID-19 crisis, RGA included in its work specific to address COVID-19, as detailed in the section “Key Activities and Results.”

KEY ACTIVITIES AND RESULTS

COMPONENT 6

Attention to Migrant, Returnee, and Host Populations

This quarter, RGA worked with SNGs, civil society, international donors and other USAID programs to improve service provision for migrant, returnee and host populations. Moreover, recognizing the cross- cutting nature of COVID-19 and resulting GOC measures to address it, the program also: (1) provided technical assistance to the GOC and SNGs to develop COVID-19 prevention and containment strategies; and (2) supported civil society to address mental health, xenophobia and GBV arising from the pandemic and mandatory quarantine measures.

10 Source: https://www.elespectador.com/noticias/politica/violencia-intrafamiliar-en-cuarentena/ 11 Source: https://bit.ly/3iGjhnO

USAID.GOV QUARTERLY REPORT: APRIL – JUNE 2020 | 3 EXPECTED RESULT 1: SUPPORT LOCAL GOVERNMENTS IN TARGET REGIONS TO ACCESS NATIONAL-LEVEL FUNDS AND PROVIDE HEALTH AND EDUCATION SERVICES TO VENEZUELAN MIGRANTS AND COLOMBIANS

ASSISTING LOCAL GOVERNMENTS IN FINALIZING MUNICIPAL DEVELOPMENT PLANS. Last quarter, RGA provided technical assistance to its 10 target municipalities in drafting Municipal Development Plans (PDMs).12 This quarter, the program focused on supporting municipal partners to navigate the PDM review and approval processes. RGA emphasized PDM budget review to support municipalities in accounting for reduced tax revenue and System of National Transfers (SGP)13 resources due to COVID-19. The program also supported all 10 target municipalities in including in their PDM drafts goals and strategies to serve migrant, returnee and host populations, based on National Planning Department (DNP) guidelines (see Figure 1). As of this writing, seven PDMs 14 have been approved by the relevant municipal councils. 15 As a result of RGA’s assistance to PDM drafting, municipalities are expected to invest —over a four-year period— US $1.12 billion to fund strategies and goals aimed at benefiting migrant, returnee and host communities,16 as shown in Table 1.

TABLE 1 PDM-BUDGETED RESOURCES TO SERVE MIGRANT, RETURNEE AND HOST COMMUNITIES (IN USD MILLIONS)

Security and Municipality Education Health Others Total Coexistence

Arauca 2.6 63.5 0.66 0.19 67

Arauquita 1.6 24.2 0.03 0.02 26

Maicao 19.26 3.4 - 1.3 23.9

Riohacha 203.6 201.5 0.09 2.9 408.2

Uribia 141.4 158.4 1.4 26.5 327.7

Cúcuta 40.7 14.2 - - 55.6

Los Patios 2.3 45.5 - 4.7 52.6

Puerto Santander 0.11 4.3 - 0.025 4.4

Tibú 18 37.6 1.35 3.6 60.7

Villa del Rosario 4.6 100 1 1.12 106.9

Total per Sector 434.6 653.3 4.75 40.5

12 PDMs are the roadmaps municipal administrations follow to achieve local development over a four-year period. Concerns and issues not included in PDMs are unlikely to receive funding once the PDMs are finalized. 13 SGP is the principal channel for fiscal transfers from national to departmental and municipal public accounts. 14 Arauca, Arauquita (Arauca); Riohacha, Uribia (La Guajira); and Los Patios, Tibú, Villa del Rosario (Norte de Santander). Municipal administrations in Cúcuta, Maicao and Puerto Santander adopted Decree 683 of 2020, which allowed them to extend their PDM review until July 15, 2020. 15 Municipal Councils are democratic and collegiate institutions composed by locally elected officials. They have co-administrative responsibilities, and fulfill a role of political control over municipal governments. 16 This investment includes strategies and goals specifically for migrant, returnee and host communities, but also those aimed at benefiting a larger population that encompasses these. For example, in making this calculation, RGA included strategies to improve school infrastructure, which benefit all students, including migrants and returnees.

4 | QUARTERLY REPORT: APRIL – JUNE 2020 USAID.GOV Security and Municipality Education Health Others Total Coexistence

Total Resources US $1.12 billion

USAID.GOV QUARTERLY REPORT: APRIL – JUNE 2020 | 5 FIGURE 1 GOALS AND STRATEGIES TO SERVE MIGRANT, RETURNEE AND HOST POPULATIONS INCLUDED IN PDM DRAFTS WITH RGA SUPPORT

6 | QUARTERLY REPORT: APRIL – JUNE 2020 USAID.GOV Finally, RGA provided technical assistance to nine target municipalities 17 in complying with budget alignment procedures,18 which is mandatory under Colombian law, and a prerequisite that SNGs must complete before they can legally start procurement processes for the provision of goods and services. The program: trained 32 public officials from municipal planning and finance secretariats in budget alignment procedures; provided a step-by-step guide to municipal administrations to further clarify the process; and provided a decree template to support municipalities in drafting the appropriate legislation needed to finalize the budget alignment process.

SUPPORTING LOCAL GOVERNMENTS IN In Arauca and Arauquita, RGA mobilized PLANNING TO ADDRESS COVID-19. Recognizing US $165,000 in public resources to fund the cross-cutting nature of COVID-19, RGA provided projects aimed at addressing COVID-19, technical assistance to nine target municipalities 19 in through initiatives such as: personal protective drafting Emergency Action Plans20 to ensure compliance equipment provision, humanitarian aid, and with emerging Colombian legislation and the inclusion of communication strategies. comprehensive strategies aimed at multiple sectors and populations, including migrant, returnee and host communities. In addition, the program also trained public officials in five target areas21 on GOC guidelines to access General System of Royalties (SGR)22 resources to fund COVID-19 projects. Moreover, RGA supported three target municipalities23 in designing 10 public investment projects to address COVID-19 and its impact at the local level (see Annex 2). Using SGR and other public resources, these projects aim at benefiting more than 370,000 people through an investment of US $850,000, through strategies that include:

• In Arauca, actions to address the COVID-19 emergency such as delivering groceries to affected families. This project has been executed, benefiting 4,500 families. • In Arauquita, communication strategies to raise community awareness on COVID-19 prevention, containment and mitigation. This project has been executed, benefiting the entire municipal population (more than 49,000 people). • In Arauquita, delivery of personal protective equipment to health care staff to prevent and control COVID-19. This project has been executed.

SUPPORTING LOCAL PLANNING IN HEALTH CARE. Based on MOH guidelines, RGA assisted public officials in drafting an analysis on migration in health care to be incorporated in PDMs and Territorial

17 All except Cúcuta, where the administration chose to wait until PDM approval to start the alignment process. 18 Through budget alignment, municipal administrations adjust their 2020 budgets taking into account PDM strategies, goals and budgets. 19 All RGA target municipalities except Uribia, where the municipal administration chose not to work with RGA. 20 Colombian law requires all municipal administrations to draft and implement Emergency Action Plans, which must specify every action that an administration expects to take during a state of emergency and every investment it expects to need. 21 Arauca, Arauquita (Arauca); Riohacha (La Guajira); and Cúcuta, Villa del Rosario (Norte de Santander). 22 The SGR is the national account from which municipal and departmental governments can request funds to finance public works projects. The funds in this account are generated through taxes on exploitation industries in Colombia (e.g., oil and mining) and are allocated following a four-step process: (1) project design; (2) project submission before the relevant Decision-Making and Administrative Collegial Body (OCAD); (3) project adjustments made in accordance with OCAD observations; and (4) project review and approval/rejection by OCAD. 23 Arauca, Arauquita (Arauca), and Riohacha (La Guajira).

USAID.GOV QUARTERLY REPORT: APRIL – JUNE 2020 | 7 Health Plans (PTS’) 24 in seven target municipalities. 25 Through program assistance, this analysis was included in all seven PTS’s as challenges to overcome in public health and affiliation. The program also shared this information with its other three target municipalities, which included the analysis in their PTS. Furthermore, RGA scaled up this work by supporting Gerencia de Fronteras in carrying out online workshops on the analysis of migration effects in health care with the National Federations of Municipalities and Departments, where several municipal administrations participating including: Barranquilla, Boyacá, Cundinamarca, Ipiales, Santa Martha, Santander and Vichada.

PROMOTING HEALTH CARE AFFILIATION. Last quarter, with RGA technical assistance, MOH issued and rolled out Decree 064, which expanded migrant access to health care by making this population eligible for health care affiliation through census lists.26 Following this work, this quarter, the program focused on providing assistance to its 10 target municipalities to train and support public officials in health care affiliation processes for migrant and returnee populations, particularly through the creation of census lists. It trained public officials in processes to upload and review information on national health databases, as well as in the creation of electronic signatures required for census lists. As a result of this work, RGA supported the registration of more than 8,000 migrants and returnees in census lists, including nearly 6,000 adult migrants, who now have access to Colombia’s health system.

IMPROVING SNG UNDERSTANDING OF GOC PROTOCOLS AND GUIDELINES TO RESPOND TO COVID-19.

Understanding that health is one of the public investment sectors most affected by COVID-19, RGA promoted coordination between MOH and SNGs to improve local governments’ understanding of national guidelines to respond to COVID-19 in health care. Alongside MOH, the program carried out a webinar on June 5 on national protocols and guidelines with public officials from municipal and departmental health secretariats and health care RGA participates in a webinar on GOC COVID-19 guidelines in health providers in Arauca, La Guajira and Norte care on June 5, 2020. (RGA photo) de Santander. 211 people attended the webinar live, including public officials and health care providers from all 10 RGA target municipalities. During the webinar, participants received information on: (1) biosecurity protocols to treat COVID-19 patients; (2) procedures to administer diagnostic tests; (3) public health care officials’ and health care providers’ responsibility in funding and administering diagnostic tests; (4) procedures to use surplus from subsidized health regime accounts to adapt local hospital infrastructure to address COVID-19 cases; and

24 A PTS is a short- and medium-term planning instrument for health care at the local level. It includes strategies to address territorial health concerns over a four-year period and is developed parallel to PDMs. 25 Arauca, Arauquita (Arauca); Maicao (La Guajira); and Los Patios, Puerto Santander, Tibú, Villa del Rosario (Norte de Santander). Municipal administrations in Cúcuta, Riohacha and Uribia hired external consultants to draft their PTS’. 26 In Colombia, health care is a two-tiered system. One tier, the paid regime, covers citizens with the ability to pay for care; and the other, the subsidized regime, offers subsidized care for those unable to pay. Census lists are a legal instrument that allow SNGs to register eligible populations such as migrants and minors within the subsidized health regime.

8 | QUARTERLY REPORT: APRIL – JUNE 2020 USAID.GOV (5) MOH regulations currently in the works, such as providing financial aid to private intensive care units. In addition, RGA provided technical assistance to municipal health secretariats in eight target municipalities27 to review municipal COVID-19 emergency action plans and new regulations that have made additional resources available to SNGs to address the pandemic, such as procedures to use surplus from subsidized health regime accounts to adapt local hospital infrastructure.

INCREASING THE ACCURACY OF INFORMATION ON PUBLIC SCHOOL STUDENTS. RGA provided technical assistance to municipal and departmental education secretariats in its 10 target municipalities to adequately report information on public school students in the National Admissions Information System (SIMAT) database. This allows public institutions to distinguish between migrant and Colombian students to better understand migration patterns and public school needs, as well as to prioritize actions and programs that improve education services for migrant, returnee, and host populations. Through program assistance, schools in Arauca, La Guajira and Norte de Santander reported in total more than 57,000 migrant students enrolled in 2020 versus the nearly 39,000 reported in 2019. The accuracy of student information is allowing stakeholders to prioritize actions and programs. For example, in Arauca, RGA supported the Departmental Education Secretariat in cross-referencing SIMAT data with reports on the Identification System for Potential Beneficiaries of Social Programs (SISBEN) to identify potential beneficiaries for a project to provide tablets and other technological equipment to vulnerable students to enable them to continue pursuing their studies during quarantine periods.

IMPLEMENTING STRATEGIES TO ADDRESS RISKS AT SCHOOL. The Venezuelan migrant crisis has increased the risks that students face in public schools, such as xenophobia, child labor, sexual exploitation and early pregnancy. To address school risks and promote safe learning environments, RGA has provided technical assistance to draft School Risk Management Plans (PEGRs)28 and implement risk management strategies in 17 prioritized schools in Arauca, La Guajira and Norte de Santander.

For example, this quarter, RGA continued its support to clean up La Madre Vieja marsh next to the Simón Bolívar public school. With program assistance, students and teachers identified the marsh as not only a school risk but also a public health concern because its poor waste management and sanitary conditions increased disease, and because it had become a site of drug trafficking and consumption. The program supported the school community in drafting and implementing a comprehensive action plan to transform La Madre The municipal waste collection company installs bins and Vieja into a safe environment by getting public collects waste around La Madre Vieja in Arauca on May 18, institutions involved, such as the Arauca municipal 2020. (RGA photo) administration and the municipal waste collection company. Plan partners provided signs and bins to promote responsible use of the marsh and established

27 Arauca, Arauquita (Arauca); Maicao (La Guajira); and Cúcuta, Los Patios, Puerto Santander, Tibú, Villa del Rosario (Norte de Santander). Officials in Riohacha and Uribia manifested they did not require additional assistance. 28 PEGRs are mandatory plans that public schools in Colombia must draft to identify and address risks.

USAID.GOV QUARTERLY REPORT: APRIL – JUNE 2020 | 9 long-term actions to sustainably care for the area. For example, the municipal waste collection company agreed to carry out periodic maintenance works on the marsh.

In La Guajira, RGA worked with its student-led communication groups 29 to develop and disseminate pieces aimed at improving coexistence between school communities, raising awareness of the risks that students face at school, and promoting respect at home during COVID-19 quarantine periods. Alongside an RGA subcontractor [REDACTED], student-led groups developed digital books, microdocumentaries, flyers and radio spots to share migration stories, discuss what it means to be a Wayúu student and approach subjects relevant to school communities, especially the Students participate in communication group workshop in environment and student rights. Uribia, La Guajira. ([REDACTED] for RGA) SUPPORTING LOCAL ACTIONS IN EDUCATION TO RESPOND TO COVID-19. From a switch to remote education to compliance with GOC guidelines, COVID-19 has posed several challenges to education service provision. To help address challenges at the local level, RGA worked with municipal administrations, education secretariats and public schools. The program trained public officials in GOC education guidelines in response to COVID-19, and assisted municipal administrations in including in their Emergency Action Plans and PDMs strategies to improve school infrastructure, such as improving bathrooms30 and other types of school infrastructure in all municipalities; improving internet access for students and public schools in Maicao and Uribia; and conducting studies to build a new public school in Arauca.

Moreover, RGA worked with education secretariats and school communities to respond to local COVID- 19 challenges. In Arauca (department), RGA promoted coordination between the Departmental Education Secretariat and its municipal counterpart in Arauca (municipality) to discuss remote-education syllabuses, school meal plans at home and school infrastructure needs to prepare for student return to the classroom. [REDACTED], the program also produced radio spots to document best teaching practices during COVID-19, which were broadcast on radio stations in the department. Similarly, in Norte de Santander, RGA worked with the Departmental Education Secretariat to produce radio programs to disseminate information on COVID-19 prevention and containment, at-home care, Ministry of Education (MEN) guidelines during COVID-19 and teacher experiences with remote education. Several public institutions have participated in the production of these programs, including family protection offices, police and experts.

IDENTIFYING EDUCATION NEEDS DURING COVID-19. RGA provided assistance to MEN in identifying school and student needs during COVID-19. To do so, the program participated in Education in Emergencies Roundtables in Arauca and Norte de Santander alongside national and subnational institutions (e.g., MEN and education secretariats) and international donors (e.g. Save the Children and the United Nations High Commissioner for Refugees). Through these roundtables, RGA supported the

29 Last quarter, [REDACTED], RGA created six student-led communication groups in La Guajira to promote coexistence, contribute to addressing school risks and reduce social tension, especially xenophobia. 30 Improving bathroom infrastructure in a key strategy, especially in rural areas, where many public schools lack access to water and basic sanitation goods and services.

10 | QUARTERLY REPORT: APRIL – JUNE 2020 USAID.GOV development and implementation of instruments to analyze education needs, such as surveys, to better understand the challenges facing education service provision, particularly with regard to remote methodologies and the safety of staff and students upon return to the classroom.

RGA-supported analyses showed that less than 30 per cent of students in prioritized public schools can access online materials and lessons, but that many more can access other types of media (e.g., community radio programs) and printed materials. Similarly, analyses also revealed that migrant students living in Venezuela but going to school in Colombia are at greater risk of being cut-off from the education system because border closures and other restrictions limit their access to school meals and education materials delivered in person. Other needs identified include: teacher training in new technologies to ensure education service provision during quarantine periods; and school infrastructure adaptations to guarantee staff and student safety during COVID-19, especially in rural areas.

TRAINING TEACHERS IN ONLINE EDUCATION TOOLS IN RESPONSE TO COVID-19. Quarantine measures have required schools and teachers to rapidly adapt their lessons using remote methodologies. Understanding that public school teachers in RGA target areas often lack knowledge and skills in these methodologies, the program provided technical assistance to train them using various tools. Through RGA’s school risk management strategy, public schools in La Guajira had already identified the need to strengthen psychosocial services offered to students. As COVID-19 and quarantine measures increased mental health risks, RGA promoted coordination between the Red Cross and public schools in Maicao and Riohacha to train teachers in strategies to address mental health issues. With program support, the Red Cross carried out workshops on May 27 and May 28 with more than 60 teachers from public schools in Riohacha and Maicao. Workshop participants were trained in: basic concepts to provide psychological first aid, strategies to address mental health issues based on empathy and the promotion of self-care, and key goals in mental health strategies.

In Arauca, the program worked [REDACTED] to support the Departmental Education Secretariat in carrying out two online forums on online educational and communication experiences for public school teachers in Arauca and Arauquita. The forums took place on May 7 (Arauca) and May 14 (Arauquita), with the participation of public school managers and teachers, as well as public officials from the Departmental Education Secretariat. Through the forums, RGA helped to raise awareness of the value of listening, autonomy, civic responsibility and educational innovation during quarantine periods. Moreover, teachers strengthened their skills in IT, radio production, and the creation of online educational content to address topics such as discrimination.

Lastly, in Norte de Santander, RGA coordinated efforts with the German Corporation for International Cooperation (GIZ) and the Departmental Education Secretariat to develop audio guides to train teachers in online methodologies. RGA specifically developed content to train teachers on methods and tools to produce radio programs aimed at providing educational content for students during periods of isolation. Alongside the Departmental Education Secretariat, RGA has also contributed to producing three radio programs to discuss methodologies for teachers to detect cyber-bullying and other cyber risks.

IMPROVING SNG RESPONSE TO CITIZEN COEXISTENCE AND SECURITY. RGA provided technical assistance to eight target municipalities31 including in security and coexistence initiatives

31 Arauca, Arauquita (Arauca); Maicao, Riohacha, Uribia (La Guajira); and Cúcuta, Puerto Santander, Villa del Rosario (Norte de Santander).

USAID.GOV QUARTERLY REPORT: APRIL – JUNE 2020 | 11 in local planning instruments such as PDMs and Comprehensive Coexistence and Security Plans (PISCCs). 32 Program-supported initiatives followed four strategic lines of work: (1) institutional strengthening to improve security and coexistence, such as increasing the number of police force members; (2) initiatives to improve observance of the law, such as establishing free legal advice centers; (3) actions to promote coexistence and civic culture, such as campaigns to prevent xenophobia; and (4) initiatives to promote safe environments, such as enhancing public spaces through landscaping, signs, and street lighting. RGA also provided guidelines for the implementation of municipal security councils, based on four key actions: local needs analysis, data collection and analysis, interinstitutional coordination, and community participation.33

To provide this assistance, RGA coordinated efforts with Gerencia de Fronteras, through its security liaison, DNP, through its Office for Justice and Security, and the Ministry of Interior, through its Security and Coexistence Office. Thus, program recommendations had the technical approval of these institutions, enabling dialogue between national and sub-national actors to implement the above-mentioned initiatives. In addition, RGA supported its target municipalities in identifying resources to finance security and coexistence initiatives, such as resources from the Territorial Funds for Security and Citizen Coexistence (FONSET)34 and the Security and Citizen Coexistence Fund (FOSECON). 35 RGA also worked with Gerencia de Fronteras on the methodological design of an online workshop on recommendations to draft PISCCs, taking into account migration dynamics and their impact on coexistence and security. The program then worked with Gerencia de Fronteras and USAID’s Program of Alliances for Reconciliation (PAR) to carry out workshops with six municipal administrations in Arauca, La Guajira, and Norte de Santander, DNP and the Ministry of Interior.36 Participants discussed access to FONSET and FONSECON resources, while RGA presented its technical assistance to municipal administrations to improve security and coexistence at the local level. Further, the program scaled up this work by supporting Gerencia de Fronteras in replicating these workshops with the National Federations of Municipalities and Departments, where several municipal administrations participating including: Barranquilla, Boyacá, Cundinamarca, Ipiales, Santa Martha, Santander and Vichada.

Finally, RGA supported eight target municipalities37 in understanding how to access resources for security and coexistence under GOC regulations to address COVID-19. The program also provided recommendations to address situations that affect security, coexistence and public order, which included: coordinating actions with security institutions such as the police to identify places where there are concentrations of people to control overcrowding; using FONSET resources to provide personal protective and other equipment (e.g. tents, stretchers, etc.) to law enforcement officials; partnering with international donors to adapt spaces for the preventive isolation of migrants in transit through Colombia;

32 These plans are guidelines that municipal administrations use to define strategies to solve coexistence and security problems. 33 This assistance was based on RGA’s support to the program Tumaco Renace (“Tumaco Reborn”), implemented by the Vice President’s Office in 2018. Here, RGA coordinated work between the three levels of government to develop a methodology to implement a municipal security council in Tumaco, which made sure more actors were included in security councils, improved flows of information, and ensured that decisions were better informed. 34 FONSET is managed by the governor or mayor to create an environment that fosters citizen security and coexistence and guarantee the preservation of public order. 35 FONSECON is the national equivalent of FONSET. 36 Workshops took place on April 7, 2020, with Arauca and Arauquita; April 21, 2020, with Cúcuta and Villa del Rosario; and April 24, 2020, with Maicao and Riohacha. 37 Arauca, Arauquita (Arauca); Maicao, Riohacha, Uribia (La Guajira); and Cúcuta, Puerto Santander, Villa del Rosario (Norte de Santander). Municipal administrations in Los Patios and Tibú manifested not needing further assistance in this area.

12 | QUARTERLY REPORT: APRIL – JUNE 2020 USAID.GOV and including a disease outbreak or pandemic variable in PISCCs to prepare for a possible crisis of public order or citizen security. As a result, seven target municipalities38 expressed their intention to include in their PISCCs drafts strategies such as: RGA’s methodology for security councils; preventive coexistence actions such as designating coexistence managers; and actions to enhance public spaces to promote safe environments for children and youth.

PROMOTING RETURNEE ACCESS TO PUBLIC SERVICES. Last quarter, RGA worked with the Ministry of Foreign Affairs’ Colombia Nos Une (“Colombia Unites Us”) program to develop a service access roadmap for Colombian returnees. This quarter, RGA focused on disseminating this roadmap, as well as information on benefits for Colombian returnees. Considering that quarantine measures limited RGA’s ability to reach returnee communities in person, the program partnered with the National Institute for Learning (SENA) to train SENA public officials from the Institute’s 32 regional offices on differentiated benefits for returnees and how to access them. Through this training, the program sought to enable SENA public officials to guide returnees through the process of accessing specialized services and benefits at the local level. To this end, the program carried out a webinar on June 11 with 283 participants from SENA regional offices, and government and social development secretariats from RGA target municipalities. During the webinar, the program presented its service access roadmap for returnees, while SENA explained its specific programs for returnees.

FOSTERING PRIVATE INVESTMENT IN RGA TARGET AREAS. Through technical assistance, RGA consolidated a partnership with the Ministry of Commerce (MOC), Gerencia de Fronteras, the High Council for Competitiveness and chambers of commerce in its target areas to identify strategies for COVID-19 economic reactivation. Within the framework of this interinstitutional coordination, RGA carried out two online events in Norte de Santander and La Guajira with national and regional experts to discuss the economic impact of the pandemic at the subnational level, GOC economic recovery strategies, proposals at the local level, and regional needs. These events took place on April 22, 2020 (Norte de Santander) and May 21, 2020 (La Guajira) and included the participation of MOC, Gerencia de Fronteras (in La Guajira) and five regional institutions.39 More than 100 people participated in each event, who discussed: scenarios for economic reactivation; the impact of COVID-19 on businesses in both departments; GOC benefits for economic recovery; targeted GOC strategies for La Guajira; and RGA’s analysis of post-emergency trends and how these relate to productive activities in each region.

EXPECTED RESULT 2: STRENGTHEN CIVIL SOCIETY ORGANIZATIONS’ CAPACITY TO ADVOCATE FOR COMMUNITY NEEDS AND WORK COLLABORATIVELY WITH GOC INSTITUTIONS TO TAILOR ATTENTION TO MIGRANT AND HOST COMMUNITY PRIORITIES

STRENGTHENING COLLABORATION BETWEEN CIVIL SOCIETY ORGANIZATIONS AND LOCAL GOVERNMENTS. Through its grants to two civil society organizations (CSOs) — [REDACTED] — RGA strengthened 16 smaller CSOs 40 working with migrant, returnee and host

38 Arauquita (Arauca); Maicao, Riohacha, Uribia (La Guajira); and Cúcuta, Puerto Santander, Villa del Rosario (Norte de Santander). 39 In Norte de Santander: the Cúcuta Chamber of Commerce, the Norte de Santander Regional Commission for Competitiveness, and the Cúcuta Cómo Vamos (“Cúcuta, how are we doing”) program. In La Guajira: The Departmental Chamber of Commerce and the National Office for La Guajira. 40 [REDACTED]).

USAID.GOV QUARTERLY REPORT: APRIL – JUNE 2020 | 13 populations. In addition, the program also provided direct technical assistance to a CSO [REDACTED] in La Guajira.41 Through its grants and direct assistance, RGA trained CSOs in matters related to public administration processes and structure, conflict resolution, community management, civic participation, and advocacy, as well as in organizational budgeting, accounting, agreements and contracts, and project design to encourage and enable CSOs to design and implement long-term projects aimed at stabilizing the migrant crisis at the local level.

As part of this work, the program supported CSOs in drafting seven advocacy documents —two in Arauca and five in Norte de Santander— and presenting them in public PDM roundtables. Advocacy documents included proposals such as: (1) regularizing informal settlements in Arauquita to allow for government interventions in these areas; (2) dredging sections of the Arauca river to mitigate the risk of flooding in migrant settlements in the area; (3) disseminating information on Colombian legislation, including migrants’ rights and duties, with migrant communities; (4) mitigating the sexual exploitation and abuse of As a result of the coordination between RGA- migrant minors; (5) increasing migrant and strengthened CSOs and municipal administrations, returnee access to drinkable water and basic administrations included in their PDM drafts strategies sanitation services; and (6) carrying out health such as: (1) in Arauquita, a proposal to develop a sessions in areas with a high concentration of program for the regularization of informal settlements in migrants. CSOs formally submitted five of these urban and rural areas; and (2) in Puerto Santander, documents to municipal administrations and organizations working in migrant communities to offer Territorial Planning Council (CTPs), 42 three in this population a comprehensive set of public services to Norte de Santander and two in Arauca. promote migrants’ legal socioeconomic inclusion.

Moreover, RGA assisted CSOs in designing 12 projects to improve services for their target populations, which included initiatives to improve GBV and youth services; projects aimed at improving community coexistence through art and cultural initiatives; a project to improve the availability of drinkable water in the Brisas del Caranal neighborhood (Arauquita); and a project to strengthen women’s skills, especially migrants, in health and economic inclusion in Maicao.

In Norte de Santander, RGA grantee [REDACTED] and its beneficiary CSOs worked hand in hand with public institutions such as the Cúcuta Secretariat for Gender and Equality, and the Los Patios and Tibú Social Development Secretariats to reach five agreements to improve public service provision and resource management. Initiatives in these agreements included improving coordination to strengthen women’s networks in Cúcuta; supporting microbusinesses led by migrants, returnees, and members of host communities in Los Patios; supporting productive projects led by youth in Puerto Santander; improving employment opportunities in Tibú; and improving coordination for newborn registration to ensure they are issued valid IDs in Villa del Rosario. In Arauca, the [REDACTED] grantee and the Brisas del Caranal JAC worked with the Departmental Education Secretariat to reopen the public school in this community that had previously closed down due to armed conflict.43

Finally, RGA coordinated efforts with USAID’s Rural Finance Initiative (RFI) to offer further support to its strengthened CSOs through RFI’s strategies. To do so, the program hosted a meeting between CSOs and

41 In addition to this direct assistance, RGA carried out three online workshops in project design and implementation on May 5, 6, and 7, 2020, with members from local CSOs and youth platforms from Maicao, Riohacha, and Uribia. 42 CTPs represent civil society in the municipal planning process and are in charge of reviewing PDM drafts submitted by their administrations. They are also responsible for issuing recommendations and an official review of these drafts. 43 The Departmental Education Secretariat issued two resolutions to formalize the school’s reopening and assign a teacher to it.

14 | QUARTERLY REPORT: APRIL – JUNE 2020 USAID.GOV RFI, where participants identified CSO projects and business ideas that can be supported by RFI. For example, in La Guajira, projects identified included those related to recycling, and in Norte de Santander, projects included experiences to create local savings and credit lines.

IMPLEMENTING COMMUNICATION STRATEGIES. Last quarter, RGA worked with subcontractors [REDACTED] to create and train 25 communication groups —eight in Arauca, 12 in La Guajira and five in Norte de Santander— with public school students and members from migrant, returnee and host communities. This quarter, RGA subcontractors focused on working with groups to implement communication campaigns and develop and share communication pieces to promote coexistence, reduce xenophobia and contribute to COVID-19 prevention at the local level.

In Tibú and Puerto Santander, the [REDACTED] subcontractor worked with migrant, returnee and host women to produce radio dramas aimed at improving coexistence and social cohesion. Dramas aired over two weeks in May on local radio stations and online, telling stories of how migration has affected women’s lives. In Cúcuta, Los Patios and Villa del Rosario, [REDACTED] communication groups created, performed and recorded theater pieces that addressed the bullying at school the Flyer to tune in to listen to a radio drama in Tibú. [REDACTED] for RGA) Venezuelan children face, as well as the barriers to employment with which migrant women have to contend.

In Arauca and La Guajira, the [REDACTED] grantee supported its communication groups in creating and mobilizing 20 communication campaigns to reduce xenophobia and promote coexistence among migrant, returnee and host populations. Campaigns included the production of radio programs, digital books, microdocumentaries and videos where public school students and community members discussed topics such as bullying at school, student rights, discrimination against migrants, women’s empowerment and caring for the environment. For example, in Arauca, students led the production of the radio program “Friends without Borders: We Open Paths and Erase Borders,” with contributions from RGA-supported community groups. Through this program, participants carried out interviews with community members, and shared migrants’ stories and other types of messaging to promote coexistence. The [REDACTED] subcontractor partnered with community radio stations in Arauca and Arauquita to air Friends without Borders throughout April. In La Guajira, [REDACTED] it supported its groups in developing four microdocumentaries centered around: (1) student-led and women-led communication groups and their impact on youth and women’s leadership; (2) the experience of a Wayúu women with the Venezuelan migrant crisis; (3) the importance of caring for the environment; and (4) messages to encourage students and their families to respect each other at home during COVID-19 isolation periods. Moreover, groups also developed pieces to promote best practices in COVID-19 prevention at home, as well as foster respect among families during isolation periods.

USAID.GOV QUARTERLY REPORT: APRIL – JUNE 2020 | 15 Empowering Women to Lead

Wayúu woman receives WFP aid in Uribia (La Guajira) on June 25, 2020. ([REDACTED] for RGA)

In Uribia, [REDACTED], RGA trained women from migrant, returnee and host communities, including Wayúu leaders, in citizen participation mechanisms, conflict resolution, communication and community management strategies, GBV, and access to public services. With program support, these women formed and led a communication group that has created community pacts to improve social cohesion and reduce GBV, and participated in video production to tell their stories and promote coexistence. At the onset of COVID-19, RGA worked with women to identify their community needs, which included lack of food and water. Taking leadership over the process, women carried out a census of their communities so that international donors could cross- reference this information with their own databases to identify families who had not received aid during the pandemic. In addition, RGA coordinated efforts with the United Nations’ World Food Programme (WFP) to deliver aid to women’s communities. Using women’s census information, WFP located more than 180 vulnerable families in Uribia from migrant, returnee and host communities, including Wayúu population, who had yet to receive any type of aid. In coordination with RGA-supported women, WFP established a schedule and protocols to deliver groceries and water to these families on June 25 and 26, 2020, benefiting more than 680 people. Women’s leadership in coordinating aid to their communities proves how the development of women’s skills can lead to powerful social transformations. Further, by focusing on women from vulnerable communities, RGA has also developed sustainable skills among migrant, returnee and host populations, fostering meaningful change at the local level.

Finally, communication groups reached eight coexistence agreements —two in Arauca, three in La Guajira and three in Norte de Santander— with local public institutions, especially gender and social development secretariats, to implement initiatives aimed at preventing GBV, promoting women’s economic inclusion, improving access to education and creating opportunities for migrant, returnee and host communities. For example, as a result of these pacts, in La Guajira, public institutions partnered with RGA to produce one-minute videos in Spanish and Wayúu to prevent GBV by promoting respect toward women and among families.

16 | QUARTERLY REPORT: APRIL – JUNE 2020 USAID.GOV SUPPORTING CITIZEN INITIATIVES TO IMPROVE COEXISTENCE. RGA has worked with its grantees, subcontractors, and citizen oversight groups to develop citizen initiatives aimed at overcoming coexistence issues at the community level. Using a community management approach, the program fostered collective work among migrant, returnee, and host communities to address coexistence issues through dialogue, trust building, and community commitments. Using online and remote methodologies, this quarter RGA and its partners worked to finalize six citizen initiatives:

• [REDACTED] two initiatives to clean and enhance two areas for recreation and sports, one in Riohacha and another Maicao. As part of this process, the [REDACTED] grantee reached formal commitments with community members on the adequate care and use of the areas for recreation and sports, and developed video tutorials doe exercising at home during isolation periods. • [REDACTED] an initiative to promote coexistence and mitigate xenophobia in Maicao, Riohacha and Uribia through sports and cultural activities. Given COVID-19 mandatory quarantines, the [REDACTED] grantee used online platforms to carry out activities such as online painting workshops and dance classes. It also held conferences on coexistence, culture of legality and COVID-19 prevention on April 29 and 30 and May 1, 2020. • [REDACTED] an initiative to improve a local youth house in Cúcuta by producing a short documentary showcasing the impact the house has had on young people. • Through two RGA-strengthened CSOs in Villa del Rosario, an initiative to promote coexistence, and reduce xenophobia and violence against women by training women in GBV-related matters and technological tools. • [REDACTED] an initiative to engage young people in thoughtful discussion to improve coexistence and reduce social tensions at the local level. The [REDACTED] grantee worked with 43 young people from Arauca and Arauquita (16 migrants and two returnees) to develop the “My Open Neighborhood” radio show, which aired on April 24, 2020, on community radio stations in Arauca and Arauquita and was live streamed on the [REDACTED] grantee’s website and Facebook page.

ASSISTING CITIZEN OVERSIGHT TO ADDRESS COVID-19. Following its work to create and strengthen 16 citizen oversight groups,44 this quarter RGA provided technical assistance to help these groups in improving public services and responding to COVID-19. The program supported its oversight groups in monitoring progress on their recommendations to public hospitals and institutions, as well as in carrying out initiatives for COVID-19 prevention.

For example, in Norte de Santander, RGA assisted its oversight groups in: (1) developing radio spots explaining hospital services and biosecurity protocols during COVID-19, and a communication piece to help people to avoid scams in center appointments, especially among migrants; and (2) reaching agreements with local hospitals to reduce staff discrimination against migrants, improve phone consultations, prioritize appointments for patients coming in from rural areas, and, in coordination with community mothers, schedule childhood vaccination sessions in communities rather than hospitals to avoid exposing children to COVID-19 risks in health centers.

In Arauca, RGA assisted its health care oversight group in working with the local public hospital to highlight the importance of strengthening hospital information on health service access routes and procedures to

44 This quarter, RGA supported the creation of a 16th citizen oversight group in Arauca to oversee GBV service provision. It bears the Resolution Number 036, dated May 8, 2020.

USAID.GOV QUARTERLY REPORT: APRIL – JUNE 2020 | 17 address COVID-19 symptoms to avoid collapsing the hospital’s emergency room. The oversight group also developed two videos on best practices to wash hands and other tips to help prevent the spread of COVID-19. In addition, RGA assisted its oversight group focused on GBV in Arauquita in reaching an agreement with the police to improve their response to GBV cases, as well as in submitting recommendations to the Municipal Government Secretariat to strengthen the local family protection office.

In La Guajira, RGA supported its oversight groups in implementing campaigns to inform communities on COVID-19 prevention, health service protocols during the pandemic and tips to address mental health issues arising from the virus and mandatory isolation periods. Campaigns consisted of audios, short videos, Facebook pages and flyers that oversight groups developed in coordination with health secretariats and health care providers, which they then shared through social media.

MOBILIZING YOUTH DURING COVID-19. Through its four grants to youth CSOs in Arauca, La Guajira and Norte de Santander,45 RGA continued its support to strengthen young people’s skills in leadership and citizen participation. In Arauca, program grantee [REDACTED] used digital tools to train young people in conflict resolution among their families and communities to foster coexistence and respect during isolation periods. It then worked with youth to develop short digital pieces, including audios and videos, to promote self-care and disseminate information on how to access health and education services.

In La Guajira, the [REDACTED] grantee worked with young people to develop videos and took advantage of these sessions to share their knowledge in access to public services, as well as raise awareness of the issues facing young people and their communities. Finally, [REDACTED] it worked with young people in producing communication pieces on COVID-19 prevention, solidarity, coexistence and the importance of preventing xenophobia during isolation periods. Pieces were shared through social media, radio and sound truck announcements in young people’s neighborhoods.

45 [REDACTED].

18 | QUARTERLY REPORT: APRIL – JUNE 2020 USAID.GOV In Norte de Santander, the [REDACTED] grantee focused on working with youth from Cúcuta, Los Patios and Tibú to produce radio spots on topics such as: conflict resolution among families and communities; mental health risks and their role in exacerbating conflict; access to health services for people outside the health system, especially for migrants and other vulnerable populations; access to psychosocial services; and the importance of compliance with quarantine measures. To produce these spots, [REDACTED] it also worked with public institutions and international donors. In Cúcuta, it worked with the Youth Undersecretary Office; in Los Patios, with the Municipal Health Secretariat; and in Tibú, with the Mayor’s Press Director and Doctors without Borders. In addition, [REDACTED] it also used online platforms to share artwork created by local youth (e.g., graffiti, raps and Youth artwork on migrant experiences along the dances) that showcase youth experiences with migration Colombia-Venezuela border. ([REDACTED] for RGA) to build communities among young people while fostering dialogue and raising awareness of their needs. Similarly, in Puerto Santander and Villa del Rosario, the [REDACTED] grantee worked with youth to produce six radio programs and two videos that addressed COVID-19 prevention, the impact that quarantine measures have had on youth, the importance of preventing discrimination and community participation. [REDACTED] it also supported young people in Villa del Rosario in implementing a social media initiative using a puppet to address the impact of quarantine measure and help prevent social issues, which reached more than 10,000 people. Finally, in Puerto Santander, [REDACTED] it worked with young people to partner with the municipal administration to develop videos on best practices in preventing the spread of COVID-19.

PROMOTING SAFE LEARNING ENVIRONMENTS. To further support its school risk management strategy (detailed under Expected Result 1), RGA mobilized civil society to promote safe learning environments. In Arauca, under the plan to clean up and enhance the La Madre Vieja marsh, RGA worked with members from two nearby communities to: (1) raise their awareness of risks at the marsh; (2) encourage communities to adopt better environmental practices, especially in relation to waste management; and (3) foster coexistence and social cohesion among migrant, returnee and host communities.

In La Guajira, RGA implemented a communication strategy to prevent school risks by sharing messages on social media that raised awareness of the risks facing students inside and outside school grounds. In addition, this strategy disseminated: messages on human rights; information on regulations that protect children and youth; self-care advice; conflict resolution techniques; and information to access public services. Using online platforms, the program shared videos and games to build informed communities capable of fostering safe learning environments for students.

In Norte de Santander, RGA partnered with a CSO [REDACTED] to implement the strategy “Cool Tools: Erasing Borders.” Cool Tools uses games to foster safe spaces where students can reflect on concepts such as borders, refuge, the other, xenophobia, discrimination, and empathy while also promoting the implementation of binational projects and initiatives to peacefully resolve conflicts. RGA supported [REDACTED] it in carrying out online sessions to transfer the Cool Tools methodology to teachers and

USAID.GOV QUARTERLY REPORT: APRIL – JUNE 2020 | 19 students from two public schools in Norte de Santander on May 14, 18 and 29. In addition, [REDACTED] it also hosted two discussions via Facebook on May 14 and 22 that included the participation of the two public schools and of teachers and students from two local universities. Through sessions and discussions, participants learned practical academic tools to address conflicts arising from discrimination and xenophobia.

ENCOURAGING YOUTH PARTICIPATION IN LOCAL GOVERNANCE. RGA leveraged its grants to train youth and encourage their informed participation in local governance. Following training workshops and initiatives to develop young people’s skills in civic participation mechanisms, RGA grantees and their project beneficiaries took part in local governance by reactivating and strengthening municipal youth platforms, developing youth agendas, drafting youth diagnosis and proposal documents, and participating in public PDM roundtables.

Further, through their agendas, beneficiary youth had a positive impact on local government policies and institutions. For example, in all 10 target municipalities, youth agendas became a starting point for young people’s informed participation in public PDM roundtables. This civic participation exercise prompted youth to submit their agendas to five municipal administrations and six CTPs.46 As a result of this work, municipal administrations included in their PDM drafts strategies such as: (1) in Cúcuta, a project to adapt and furnish a youth center that aims at centralizing youth services; (2) in Puerto Santander, a strategy to develop educational programs aimed at achieving social inclusion for vulnerable populations such as migrants, victims of armed conflict, ethnic minorities, and the LGBT community, among others; (3) in Villa del Rosario, a strategy to implement local coexistence schools as a mechanism to strengthen civic participation skills in municipal residents; and (4) in Riohacha, a strategy to provide technical assistance to design and implement youth public policies.

Finally, youth agendas have also promoted the sustainability of RGA efforts to strengthen youth civic participation. For example, in La Guajira, strengthened youth platforms in Maicao, Riohacha and Uribia have used their agendas to open discussions on youth issues and priorities with municipal administrations and international donors. This work has allowed platforms to become a point of reference for youth representation. In Norte de Santander, the [REDACTED] grantee has continued working on its youth agenda by sharing it on online platforms and presenting it to public institutions, CSOs and international donors47 to develop departmental youth strategies.

BUILDING INSTITUTIONAL CAPACITIES TO IMPROVE EMPLOYMENT SERVICES. Last quarter, RGA worked with SENA to carry out employment skill workshops with migrant, returnee and host communities. Through these workshops, the program identified these populations’ profiles, needs and interests. This quarter, RGA continued working with SENA, adapting its strategy to account for COVID-19 risks and regulations.48 The program focused on supporting SENA in disseminating information

46 Young people submitted their agendas to municipal administrations in Arauca, Arauquita, Cúcuta, Los Patios, and Villa del Rosario and to CTPs in Arauca, Arauquita, Maicao, Riohacha, Cúcuta, and Los Patios. 47 Public institutions include: the Tibú and Los Patios youth liaisons, and the Los Patios Health Secretariat. International donors include: UNICEF, ACDI/VOCA and the UNHCR. CSOs include: [REDACTED]. 48 After analyzing migrant, returnee and host population profiles and needs, RGA identified four SENA courses that could be adapted to develop employment skills in these populations. However, due to COVID-19 quarantines and risks, RGA could not pursue this line of work. On the one hand, some courses required in-person training (for example, a course on flatbed machinery in Villa del Rosario), thus making these unfeasible. On the other hand, these populations’ lack of access to remote tools

20 | QUARTERLY REPORT: APRIL – JUNE 2020 USAID.GOV on their course offer and making their courses more flexible to make them more accessible to a wider audience. To do so, RGA implemented four initiatives:

• Developing a toolkit containing guidelines, regulations and audiovisual materials (e.g., graphics, videos and tutorials) to train public officials in matters related to migrant and returnee access to public services, especially those offered by SENA. For example, this toolkit includes information on registration with the Unified System for Returnees,49 SENA offers for migrants and returnees, and a SENA service access roadmap for returnees (see Annex 3). • Carrying out a webinar on June 11 in partnership with SENA and the Colombia Nos Une program to train SENA public officials on differentiated benefits for returnees and how to access them. • Coordinating work between SENA and an RGA grantee [REDACTED] in Villa del Rosario. Through this work, SENA signed a commitment to start offering its course on flatbed machinery in Villa del Rosario once COVID-19 restrictions are lifted. The [REDACTED] grantee has provided support to interested applicants in filling out their paperwork to register in the course, and will continue working with SENA to monitor its commitment. • In Cúcuta, providing assistance to the municipal administration to include employment strategies in its PDM. To do so, RGA has worked with the Commission for Competitiveness in Norte de Santander and academia to establish clear goals for these strategies. As a result, the municipal administration included in its PDM draft a strategy to promote human capital in business development through skilled trainings.

COMPONENT 7 – LOOKING AHEAD

COVID-19 prevention, containment and recovery

Component 7 assists SNGs and civil society in RGA’s municipalities 10 target municipalities50 to better respond to COVID-19 through prevention, containment and recovery strategies. Through this component, the program will contribute to building local capacities to address and fund COVID-19-related issues by providing technical assistance, improving interinstitutional coordination, developing collaborative strategies, mobilizing resources and increasing transparency in COVID-19 public investments.

Component 7 has eight expected results: (1) increased coordination between all three levels of government, particularly between SNGs, MOH, the Border Management Unit, and the National Risk Management Unit to support an effective and efficient COVID-19 response; (2) increased departmental and municipal government authority understanding and application of relevant national COVID-19 policies; (3) municipal development plans, budgets, and other policies take steps to prevent, contain, and respond to the COVID-19 pandemic; (4) increased national-level government and private sector resources invested in the COVID19 response; (5) increased transparency, oversight, and control of GOC funding and programs; (6) improved sub-national government response to non-health-related community (including migrant) needs amid the pandemic, such as assisting schools to use distance learning,

(computers, smartphones, tablets, etc.) made it impractical for courses to be adapted using online and remote methodologies as the target audience would still not be able to access them. 49 This system was created to identify beneficiaries of Law 1565 of 2012, otherwise known as the Returnee Law, which seeks to support Colombians who are voluntarily returning home after living abroad for a minimum of three years. In addition, Law 1565 created tax, customs, and financial incentives to promote the return of Colombian citizens. 50 As of this writing, RGA’s geographic focus under Component 7 is the same as under Component 6. However, the program is prepared to include more target areas at USAID’s request.

USAID.GOV QUARTERLY REPORT: APRIL – JUNE 2020 | 21 implementing social programs, and supporting measures that promote local economic recovery; (7) strengthened civil society engagement in the COVID-19 response, independently and collaboratively with government; and (8) conflict mitigated by countering COVID-19-related stigmatization and migrant xenophobia and addressing other conflict drivers.

RGA is currently working on its Component 7 work plan, which it expects to submit to USAID for review next quarter. In addition, RGA will also submit a proposal to USAID to modify its Performance Management Plan (PMP) to reflect program progress on Component 7.

GENDER AND VULNERABLE POPULATIONS STRATEGY

This quarter, RGA worked with local governments —especially family protection offices, gender liaisons, social development secretariats, police and the Colombian Family Welfare Institute (ICBF)—, women’s and youth CSOs public schools and community leaders to mitigate increasing GBV and domestic violence due to COVID-19. It did so by: (1) designing, adapting and sharing roadmaps to access GBV services; (2) establishing and sharing emergency service lines; (3) improving interinstitutional coordination; and (4) promoting respect at home as a tool to protect women and vulnerable populations, especially children and youth.

STRENGTHENING MUNICIPAL COUNCILS FOR SOCIAL POLICY. Municipal Councils for Social Policy (COMPOS’) involve civil society and have the goal of establishing, coordinating, and evaluating social policies to improve quality of and access to public services. Understanding their importance, RGA has been working to strengthen COMPOS’ in its target municipalities. This quarter, the program focused on promoting and supporting online COMPOS sessions in five target municipalities,51 as well as working with councils to contribute to improving GBV services. As a result of this work, RGA-supported COMPOS’: (1) established an action plan to serve vulnerable populations that included measures to prevent and attend GBV in Arauquita; (2) strengthened and shared their roadmap to access GBV services, and discussed actions to enhance interinstitutional coordination in serving victims of sexual exploitation in Cúcuta, Puerto Santander and Villa del Rosario; (3) On June 19, 2020, [REDACTED], a migrant established an action plan for the gender and family, and woman representing a CSO strengthened by the childhood and youth roundtables in Villa del Rosario; RGA, participated in a Maicao COMPOS (4) reached an agreement with the Riohacha Mayor to session to advocate for her community’s hire an interdisciplinary team to strengthen the Municipal needs. She requested support from the Family Protection Office to improve services for GBV and municipal administration to implement projects domestic violence victims; (5) reached an agreement with aimed at promoting women’s economic the Uribia Government Secretariat to recover a local reactivation and strategies to improve services shelter to improve services for children, youth, women for GBV victims. As a result, the Maicao Mayor and families during isolation periods; and (6) obtained a stated his commitment to supporting and commitment from the Maicao Mayor to support and managing women economic reactivation manage projects for women’s economic reactivation, as projects, as well as a women’s shelter to help well as to support a women’s shelter to help protect them protect them against GBV. against GBV.

51 Arauquita (Arauca); Maicao, Riohacha, Uribia (La Guajira); and Villa del Rosario (Norte de Santander).

22 | QUARTERLY REPORT: APRIL – JUNE 2020 USAID.GOV ENHANCING THE INSTITUTIONAL RESPONSE TO GBV. RGA worked to strengthen the institutional response to GBV by working hand-in-hand with its grantees [REDACTED], and its subcontractor [REDACTED] to train public officials in Arauca, La Guajira and Norte de Santander. The program strengthened public institutions such as gender and equality secretariats, child protective services, family protection offices and women’s liaisons by training public officials in: barriers to GBV services and bottleneck identification; GOC regulations to address GBV during COVID-19; best practices to manage GBV service lines, and to identify and respond to reports of violence during isolation periods; and what constitutes human trafficking and sexual exploitation, their legal ramifications and current challenges to address them due to COVID-19.

RGA assisted public institutions in overcoming GBV service bottlenecks, particularly those related to interinstitutional coordination, by carrying out case studies in five target municipalities 52 with public officials from institutions such as ICBF, government secretariats, family protection offices, police, Attorney General’s Office and the Ombudsman’s Office. These cases raised public officials’ awareness of GBV, while also enabling them to better understand existing operational and coordination challenges in GBV responses.

In Norte de Santander, [REDACTED], the program provided one-on-one technical assistance to public officials to support them in strengthening access to GBV services. To do so, RGA trained officials in types of GBV, the scope of their responsibilities in addressing these, and the importance of protecting victims when responding to GBV cases. The program also worked with officials in establishing an interinstitutional roadmap for GBV service access in each RGA target municipality in the department53 (see Annex 4). To disseminate these roadmaps, the program supported [REDACTED] efforts to share them on social media, creating an interactive digital roadmap on how to access GBV services, 54 and working with teachers, students and parents from public institutions in the departments to raise their awareness of these services.

Similarly, in La Guajira, RGA worked with public officials from institutions such as ICBF and family protection offices to establish an interinstitutional roadmap for GBV service access in each RGA target municipality in the department.55 The program then worked with its subcontractor [REDACTED] to design pieces for these roadmaps in both Spanish and Wayúu, which have been disseminated through Maicao’s interinstitutional roadmap for GBV services. Developed by social media and online platforms (see Annex [REDACTED] with RGA support. 5).

In Arauquita, [REDACTED], RGA carried out a workshop on April 14, 2020 with public officials to strengthen their GBV knowledge and share with them best practices in self-care. In Arauca, the program

52 Maicao, Riohacha (La Guajira); and Cúcuta, Puerto Santander, Villa del Rosario (Norte de Santander). 53 Cúcuta, Los Patios, Puerto Santander, Tibú and Villa del Rosario (Norte de Santander). 54 The digital roadmap can be found at: https://prezi.com/view/ztTIddKEBwxQfV9LqE0W/ 55 Maicao, Riohacha and Uribia (La Guajira).

USAID.GOV QUARTERLY REPORT: APRIL – JUNE 2020 | 23 supported its [REDACTED] grantee in strengthening the Municipal Family Protection Office by training a public official and enable her to lead processes related to women’s services and coordination with other entities.

To further contribute to addressing GBV during isolation periods, the program worked with its grantees and subcontractors to improve GBV service phone lines. In Norte de Santander, RGA assisted public officials in creating GBV service lines in all its target municipalities in the department. In La Guajira and Norte de Santander, the program supported the development of communication pieces to disseminate information on GBV service lines. And, in Arauca, RGA worked hand-in-hand with its grantee [REDACTED] to disseminate information on GBV services, using various types of media such as online platforms and radio stations to guarantee this crucial information reaches women even where there are connectivity issues.

Finally, the program also worked with teachers, principals and managers from public schools in La Guajira and Norte de Santander by hosting four webinars between April 30 and May 13, 2020. Through these, RGA fostered discussions on school responsibilities in identifying and addressing human trafficking and sexual exploitation cases. 159 teachers, principals and school managers participated, who were trained in educational tools to work with children and youth on human trafficking and sexual exploitation issues.

INCREASING CIVIL SOCIETY PARTICIPATION IN RESPONDING TO GBV. Last quarter, RGA focused on training women from Arauca, La Guajira and Norte de Santander in leadership, citizen participation mechanisms and GBV. This quarter, the program focused on supporting these women in implementing different initiatives to increase their civic participation and have a positive impact on GBV responses at the local level.

In Arauca, through its grantee [REDACTED], RGA created two citizen oversight groups —one in Arauca, the other in Arauquita— to monitor GBV service provision. In addition, women participating in these oversight groups are also part of women’s networks, who have worked together during COVID-19 to spread messages of self-care, women’s empowerment and access to GBV services. Through their work, women have built online communities using social media like Facebook and WhatsApp to support one another and share important information related to COVID-19. Further, [REDACTED] it also coordinated efforts with regional SENA offices to train SENA apprentices (four men and 16 women) in migrant rights, GBV and xenophobia prevention, prompting four apprentices to participate in a radio show in Arauquita to talk and share information about migrant rights, healthy lifestyle habits, and GBV and xenophobia prevention.

In La Guajira and Norte de Santander, women strengthened by the [REDACTED] subcontractor drafted five action plans56 that analyzed women’s communities, as well as access barriers and bottlenecks in public service provision, especially health, justice, protection, GBV and education. These plans served as a basis for women to develop advocacy documents, which they presented to COMPOS secretaries and public officials in charge of coordinating responses to human trafficking. Further, as a result of RGA’s assistance last quarter to strengthen Tibú’s municipal women’s committee, two women from the committee were elected to their CTP, becoming official representatives for women’s issues in the municipality.

56 One per each of the following target municipalities: Maicao, Riohacha (La Guajira); and Cúcuta, Puerto Santander, Villa del Rosario (Norte de Santander).

24 | QUARTERLY REPORT: APRIL – JUNE 2020 USAID.GOV Women’s participation in public PDM roundtables last quarter coupled with the above-mentioned advocacy prompted municipal administrations to include in their PDM drafts strategies such as: (1) in Arauquita, a proposal to develop a project to build a Women’s House to offer specialized serviced to women; (2) in Puerto Santander and Villa del Rosario, strategies to strengthen women’s associations and women’s entrepreneurial activities; (3) in Tibú, a strategy to implement programs on creating legal economic opportunities for women; (4) in Maicao, strategies to improve services for vulnerable populations, such as campaigns to fight homophobia and transphobia; (5) in Riohacha, the implementation of a support service to develop intercultural education models that aims at benefiting rural women; and (6) in Uribia, a strategy to build institutional capacities in closing the gender gap by disseminating information on what constitutes a gender approach and on affirmative actions and strategies to guarantee women’s rights as well as those of sexually diverse individuals.

SUPPORTING COMMUNICATION STRATEGIES TO PREVENT AND ADDRESS GBV. RGA worked with its grantee [REDACTED] and subcontractors [REDACTED] to implement communication strategies aimed at preventing and addressing GBV, as well as fostering coexistence and respect toward women.

With RGA support, the [REDACTED] subcontractor developed communication pieces on service access roadmaps for sexual exploitation and human trafficking victims. These pieces include flyers, five radio spots and five podcasts to raise awareness among communities on sexual exploitation and human trafficking, which were shared through social media and online platforms. Finally, [REDACTED] it also hosted a webinar on “How to respond to online risks in times of COVID-19,” which took place on May 13, 2020. This webinar was aimed at children and teenagers to raise their raise awareness of the risks of sexual exploitation in online environments, and featured the participation of young speakers from the ECPAT International Advisory Committee on Children and Youth, located in Bogotá, Cartagena and La Guajira. Flyer participate in the webinar “How to respond to online risks in times of COVID-19.” ([REDACTED] for RGA) Further, RGA assisted the [REDACTED] grantee in working with its beneficiary women to draft messages for a campaign on preventing xenophobia. Through the campaign, [REDACTED] it created images, videos and audios centered on messages to promote respect and prevent GBV, which were shared through social media. [REDACTED] it also trained citizens in social control methodologies to create three oversight groups in Los Patios, Tibú and Villa del Rosario that are starting processes to oversee GBV service provision.

Finally, RGA also supported efforts to disseminate its messages and campaigns on GBV prevention and attentions. For example, it worked with municipal administrations and community radios in Maicao, Riohacha and Uribia to share information on GBV service access through municipal websites and local radio programs. It also took advantage of its coexistence pacts in La Guajira —developed alongside women and [REDACTED] a subcontractor— to produce videos alongside public institutions in Spanish and Wayúu

USAID.GOV QUARTERLY REPORT: APRIL – JUNE 2020 | 25 to promote respect toward women, children and youth during isolation periods. Lastly, RGA donated 22 mobile service packages to women leaders and women from CSOs working with migrant, returnee and host communities to enable them to replicate and scale up RGA-supported messages and campaigns.

PROGRESS ASSESSMENT

RGA’s statement of work was modified in April 2019 to include Component 6, focused on services for migrant, returnee, and host populations. RGA proposed minor adjustments to fiscal year 2019, fiscal year 2020, and/or life-of-project (LOP) targets for four of the 17 RGA indicators: RGA-02, RGA-07, RGA-08, and RGA-15, to monitor Component 6 impact. In July 2019, USAID approved RGA’s proposed adjustments to its PMP.

Table 2 presents RGA progress in reaching its indicators this quarter. For information about RGA’s progress in all program indicators, see Annex 6.

TABLE 2 RGA QUARTERLY PROGRESS

FY20 LOP Total Indicator Name Target Q3 Prog. FY20 Actual Target Total Prog. Prog. %

RGA-07: Number of civil society organizations (CSOs) receiving USG 16 3 21 223 428 192% assistance engaged in advocacy interventions

RGA-08: Number of committees for oversight activities, conducted by 10 1 10 200 252 126% citizens, organized and supported as a result of RGA assistance

RGA-10: Value of Third Party Mobilized Funds N/A 545,857,268 545,857,268 N/A 1,143,607,009,366 N/A (Ym)COP

RGA-13: Value of USAID investments linked to N/A 20,449,549 20,449,549 N/A 2,753,595,473 N/A Leverage Funds (XI) MSI

COORDINATION WITH OTHER USAID IMPLEMENTING PARTNERS AND INTERNATIONAL DONORS

The pace and volume of the Venezuelan migration has prompted several international donors to implement projects and programs in Colombia’s border areas. As COVID-19 required new methodologies and adaptability efforts from these organizations and USAID programs alike, RGA sought to coordinate activities with both to maximize impact, prevent duplication of efforts, and reduce unintended consequences such as inadvertently increasing xenophobia.

26 | QUARTERLY REPORT: APRIL – JUNE 2020 USAID.GOV This quarter RGA held meetings and coordinated activities with the International Organization for Migration (IOM), the United Nations High Commissioner for Refugees (UNHCR), the United Nations Children's Fund (UNICEF), the Norwegian Refugee Council (NRC) and the Red Cross. RGA was invited to participate in the Interagency Group on Mixed Migratory Flows (GIFMM) 57 meetings, and in coordination with departmental and municipal education secretariats in Arauca, worked to develop tools and methodologies to establish public school needs during COVID-19. In La Guajira, the program assisted public schools in coordinating activities with the Red Cross to carry out workshops on psychological first aid with teachers to address school risks and mental health issues arising from COVID-19. The program also participated in Education in Emergencies Roundtables in Arauca and Norte de Santander to discuss and coordinate actions in COVID-19 prevention and containment in the education sector.

In addition, RGA coordinated efforts with USAID’s Partnerships for Reconciliation Program (PAR) to carry out workshop with SNGs on the drafting of PISCCs. It also held meetings with USAID’s Rural Finance Initiative (RFI) to further support RGA beneficiary CSOs through RFI’s strategies. For more detailed information about RGA coordination with other USAID implementing partners and international donors, see Annex 7.

ACTIVITIES FOR NEXT QUARTER

Next quarter, RGA will start its activities under Component 7, which will focus on working with the GOC, SNGs and civil society to prevent, contain and recover from COVID-19. Activities will include:

• Drafting the Component 7 Work Plan. Starting on July 1, the program is holding internal meetings with its team to outline activities and goals for its work on COVID-19 prevention, containment and recovery.

• Assisting SNGs in analyzing COVID-19 impact at the local level. Using tools designed by the ministry of Finance, RGA will support its target municipalities in understanding and analyzing the impact that COVID-19 has had on their territories.

• Assisting SNGs in prioritizing health actions to address COVID-19. In particular, RGA plans to work with public health officials in monitoring the epidemiological evolution of COVID-19 at the local level to then prioritize actions in response to the pandemic.

• Locating children and youth outside the education system or who have not been able to pursue their studies during quarantine periods. RGA will continue working with public institutions and international donors to locate children and youth, issue early warnings in education service provision and monitor remote education services. As students are expected to continue their school work from home, the program will also focus on disseminating information on how families can help children and youth continue to pursue their studies remotely.

57 The GIFMM was created at the end of 2016 to coordinate international donor response to the Venezuelan migrant crisis. It is led by IOM and UNHCR, and includes the participation of several international donors such as Save the Children and the UNICEF, among others.

USAID.GOV QUARTERLY REPORT: APRIL – JUNE 2020 | 27 • Assisting SNGs and schools in prioritizing investments to respond to COVID-19. The program will provide technical assistance to prioritize investments to guarantee public schools meet biosecurity standards in their campuses for student return to the classroom.

• Increasing social control in COVID-19 responses at the local level. RGA will implement strategies like USAID’s HCC methodology to create and support citizen oversight groups to monitor and improve COVID-19 prevention, containment and recovery at the local level. For example, the program plans to encourage the participation of parent associations, student committees, school meal committee and indigenous leaders in overseeing the implementation of school meal plans to optimize plan implementation, and thereby improve services for students. Further, RGA will also start designing and carrying out trainings for journalists and other civil society actors to enable them to promote accountability in the use of public resources.

• Strengthening GBV responses during COVID-19. RGA will work with SNGs and civil society to improve their response to GBV. For example, the program will continue its support to COMPOS to prioritize COVID-19 strategies in social policies. It will also work to identify government and civil society programs to increase opportunities for women at the local level. Further, the program will continue providing technical assistance to public officials from institutions such as family protection offices, health secretariats and police to implement cross-cutting gender approaches, and promote respect toward women as well as new masculinities.

28 | QUARTERLY REPORT: APRIL – JUNE 2020 USAID.GOV TRANSFORMING LIVES: WORKING TOGETHER TOWARD PROGRESS In a region marked by government instability, RGA-supported citizen oversight groups in La Guajira help to improve public services through collaboration and dialogue with public institutions.

La Guajira faces a high degree of instability: in the past eight years, the department has had 12 governors, and the capital, Riohacha, has had nine mayors in four years. This, in turn, has negatively impacted public service provision. On the one hand, the constant changeovers in administrations hinders continuity in government programs. On the other hand, because the majority of mayors and governors have been removed facing corruption charges, national-level authorities have had to intervene in public service provision. For example, in Maicao, Riohacha and Uribia, a Ministry of Education (MEN) delegation, and not municipal education secretariats, is responsible for resource management.

Government instability in La Guajira has hindered public service provision, but also fostered mistrust between citizens and local governments. Given this context, RGA implemented a strategy to promote citizen oversight efforts in its three target municipalities in La Guajira to both improve public service provision and rebuild relationships between civil society and public institutions. Using USAID’s Let’s Exercise Citizen Control (HCC) methodology, the program trained Colombian citizens and Venezuelan migrants in La Guajira on oversight practices to improve service provision through collaborative work and dialogue with public institutions. Through HCC training workshops, RGA went on to create six citizen oversight groups in La Guajira, dedicated to overseeing service provision in disease prevention, waste management, mental health and citizen coexistence.

MAICAO: LEADING BY EXAMPLE

“[RGA] was instrumental in this process … Thanks to [the program], we learned a lot about [oversight] and that gave us tools to reach communities.” [REDACTED], Maicao Oversight Group [REDACTED]. In some of Maicao’s most vulnerable neighborhoods, poor waste-management had not only increased the risk of diseases, it had also exacerbated social tensions between migrant, returnee and host communities. Understanding these issues, RGA worked with Colombian citizens and Venezuelan migrants58 to train them in USAID’s HCC methodology to legally establish the oversight group [REDACTED], which focuses on communicable disease prevention.59 Through program training, the oversight group gained knowledge

58 According to Colombian legislation, only Colombian citizens or foreigners legally established in the country can conform oversight groups. Acknowledging the importance of migrant participation in oversight efforts, RGA created support committees for its oversight groups composed by Venezuelan citizens, with whom the program worked alongside its formal oversight groups. 59 In addition, RGA also trained another group of citizens to create a second oversight group in Maicao focused on monitoring public health actions on coexistence and mental health.

USAID.GOV QUARTERLY REPORT: APRIL – JUNE 2020 | 29 on public service provision and best practices in oversight, which the group used to start its work at the community level. [REDACTED] it concentrated its efforts in carrying out waste-collection sessions on public spaces with community members. With RGA support, the group also reached out to the municipal waste collection company to: (1) conduct educational campaigns and workshops on waste management with community members; and (2) ensure the collection of bags and larger waste resulting from these sessions. [REDACTED] As it gained traction among communities, the group also went on local radio stations to raise awareness of the importance of adequate waste-management and environmental education.

“Many [community] leaders started reaching out to us to coordinate [waste-collection] sessions. Our sessions had a great impact on communities because municipal administrations and relevant institutions did not always reach them, and waste management was a very significant issue.” [REDACTED]. Waste-management workshop with community members on February 24, 2020 in Maicao (La Guajira). (RGA photo)

RGA also supported the [REDACTED] grantee’s coordinating efforts with the Maicao environmental secretariat. This coordination centered on ensuring waste collection in migrant, returnee and host communities not included in municipal waste collection services. For example, thanks to the oversight group, the municipal garbage truck now picks up waste twice a week in the San Carlos neighborhood, which has a large migrant and returnee population. Beyond these results, the [REDACTED] grantee’s leadership in environmental education has led them to become a point of reference for waste management efforts in the municipality. In training and creating this oversight group, RGA developed skills in local leaders while raising awareness among communities of how to better care for their environment and each other.

RIOHACHA: ADVOCATING FOR COMMUNITY NEEDS

“It was a great experience. We are very satisfied with our work, thank you!” [REDACTED], Riohacha Oversight Group [REDACTED].

In Riohacha, migrant, returnee and host communities also face issues with poor waste management, which have eroded coexistence in vulnerable neighborhoods. To address these issues, RGA trained Colombian citizens and Venezuelan migrants in USAID’s HCC methodology to legally establish two oversight groups [REDACTED]. Together, these groups focus on monitoring public health actions to promote healthy lifestyles, prevent communicable diseases and foster adequate waste management. With RGA assistance, both groups have worked hand-in-hand to implement citizen initiatives, advocate for community needs before public institutions and improve service provision for migrant, returnee and host populations.

30 | QUARTERLY REPORT: APRIL – JUNE 2020 USAID.GOV For example, to contribute to reducing social tensions among migrant, returnee and host communities the oversight groups partnered with RGA grantee [REDACTED] to raise awareness of poor waste management risks in the Villa Fátima neighborhood —an area that migrant, returnee and host communities share— and carry out actions to address these. To do so, oversight groups and the [REDACTED] grantee, with RGA assistance, reached out to several public institutions60 to present their analysis of waste management in the neighborhood. Following this work, both oversight groups and the [REDACTED] grantee led an environmental education session with members of the Villa Fátima neighborhood and public institutions. While the oversight groups held discussions with community members on waste management, the [REDACTED] grantee led a group of volunteers in collecting solid waste around the neighborhood and carried out a door-to-door campaign to raise awareness of the importance of adequate waste management to reduce the occurrence of disease vectors such as dengue mosquitos. An estimated 100 people, primarily women and children, directly benefited from the Volunteers collect waste on January 30, 2020, in Villa Fátima (La Guajira). (RGA photo) day’s activities, learning how to improve their waste management and why doing so is important for the community at large.

Riohacha oversight groups’ leadership and work in waste management has garnered the attention of public institutions and given them a space in local governance. As a result of its collaborative work with institutions, the [REDACTED] grantee has been included in CIDEA, ensuring this group’s continued impact on local environmental decisions. [REDACTED] its participation in CIDEA has already prompted the municipal administration to prioritize waste management actions in the Villa Fátima neighborhood, including a project to build a sewer system in the area. The group has also reactivated a local epidemiological committee to analyze public health situations in the neighborhoods of Villa Fátima and La Bendición, which have large migrant and returnee populations. In addition, the [REDACTED] grantee achieved the inclusion of the Villa Fátima and La Bendición neighborhoods within municipal waste collection services in an effort to improve public services, encourage adequate waste management and prevent communicable diseases.

URIBIA: INFORMING COMMUNITIES TO MAKE A DIFFERENCE

“I want to thank [RGA] for its support and training, because thanks to [the program] we were able to start [the oversight] process … At times, we would get lost because we didn’t know how to get started, and [RGA] was a cornerstone in us moving forward.” [REDACTED], Uribia [REDACTED]oversight group.

In Uribia, migrant, returnee and host communities often lack knowledge on their rights and responsibilities, limiting their ability to access public goods and services. To address this challenge, RGA trained Colombian citizens and Venezuelan migrants in USAID’s HCC methodology, public service provision in Colombia,

60 The Riohacha municipal administration, the municipal Interinstitutional Committee for Environmental Education (CIDEA), Corpoguajira (the entity responsible for environmental protection), and the municipal waste collection company

USAID.GOV QUARTERLY REPORT: APRIL – JUNE 2020 | 31 and best practices in oversight and collaborative work with public institutions to increase community knowledge on their rights and responsibilities. As a result of this work, the program supported the creation of two oversight groups: one focused on cervical cancer prevention and another on promoting mental health and coexistence. Through program assistance, both oversight groups have worked with their communities and public institutions to improve service provision, and increase community knowledge of public goods and services and their access. To do so, oversight groups have carried out community surveys, participated in COMPOS sessions, coordinated efforts with public institutions and supported their communities in seeking public goods and services.

For example, five young members from both oversight groups conducted more than 300 surveys between September and November 2019 with migrant, returnee, and host communities to better understand their needs. Survey findings included: 1) the main barrier to access public services is a lack of identification; 2) there is little access to specialized medical services; 3) there is a lack of prevention programs to control diseases such as dengue and chikungunya; 4) there is a lack of information to access public services, even when migrants and returnees have all required paperwork; 5) migrants have difficulties procuring an income of their own; 6) sexual exploitation, especially in migrant women, has increased; 7) xenophobia, especially against women, has increased; and 8) there is a lack of available spots to access public school education. With RGA assistance, these youth presented their findings and advocated for community needs in the Uribia Youth interviewing community members in COMPOS session of December 18, 2019, raising awareness of key Uribia, (La Guajira). (RGA photo) community concerns before public institutions responsible for addressing these.

Further, with RGA support, the oversight group working on cervical cancer prevention secured key partnerships to prevent cervical cancer with: the municipal health secretariat, three local health service providers (Outtajiapulee, Supula Wayuu, and Palaima), and the international donor Malteser Colombia. Through this coordination, the oversight group hosted three cervical cancer information sessions in indigenous Wayuu communities to raise women’s awareness of the importance of regular screenings to prevent cervical cancer. More than 100 indigenous women participated in these sessions and got screened for cervical cancer.

For its part, the oversight group on mental health and coexistence was able to reach four informal and vulnerable settlements, inhabited mostly by migrants. With RGA assistance, the oversight group guided communities from these settlements in accessing public services. For example, the group guided migrant parents in gathering the paperwork and meeting all requirements to enroll their children in a public school. The group also walked migrants through the process of accessing health care, becoming a point of reference in these communities.

“Helping someone and seeing their smile, just by giving them information —and that exists! All you have to do is guide them and tell them they can do it— that is truly gratifying … We made small flyers with our numbers and

32 | QUARTERLY REPORT: APRIL – JUNE 2020 USAID.GOV handed them out. If anyone had questions, they were able to calls us, and we would reply at all hours,” [REDACTED].

COVID-19: ADAPTING TO NEW CHALLENGES

With the arrival of CVODI-19 in Colombia, RGA had to adapt its strategy to continue supporting its oversight groups in their efforts to improve public service provision for migrant, returnee and host communities. Thus, the program assisted its oversight groups in implementing a communication strategy that brought together all RGA-support oversight groups in La Guajira to continue working on each group’s original priorities, while also including actions to address COVID-19. This strategy was based on developing communication pieces and building an online community for citizen control.

RGA supported its oversight groups in creating the HC Ciudadano (“Let’s Exercise Citizen Control”) Facebook Fan page 61 to start building a community for citizen control. It also worked with its groups in developing radio spots, videos, tutorials, flyers and other online content to strengthen this community and share messages relevant to citizen oversight. For example, the program assisted its groups in producing online content to disseminate information on the legal establishment of oversight groups in Colombia, which included oversight group rights and responsibilities, steps to legally create a group, and oversight group experiences with RGA and USAID’s HCC methodology. Flyer explaining the goals of an oversight group, published Through this communication strategy, RGA-supported on the HC Ciudadano Fan page. oversight groups in La Guajira have shared their experiences and crafted messages on:

• The importance of safe environments for children and youth, including raising awareness of the different types of violence that affect young people at home and at school, and activities for them to carry out during isolation periods to promote their mental health. • Public service access, especially health, education and GBV. • Citizen participation mechanisms to encourage civic involvement in public matters, for example, citizen oversight in COVID-19 public investments. • Best practices in COVID-19 and communicable disease prevention. For example, oversight groups performed theater pieces to encourage communities to wash their hands properly, to adequately use personal protective equipment, and to adopt preventive measures (e.g., using gloves and facemask). Groups also shared accurate information on how COVID-19 spreads, as well as hospital and health center protocols and services to address cases. • The importance of mental health, especially during quarantine periods. For example, oversight groups promoted dialogue and collaboration in sharing home chores and in making decisions to foster respect among families. Groups also shared messages on self-care and care among

61 Found here: https://bit.ly/3e9EItH

USAID.GOV QUARTERLY REPORT: APRIL – JUNE 2020 | 33 communities, including tips for daily routines, physical activities and recreation by promoting online events, such as online dance classes and movie screenings. • Waste management and recycling to foster greater care for the environment. • The importance of regular cervical cancer screenings among women.

By providing technical assistance to improve and increase citizen oversight, RGA has contributed to enhancing public services at the local level through collaborative work and dialogue with public institutions. Moreover, the leadership and participation skills gained by oversight group members demonstrate how RGA’s effort to train communities can be sustainable, even after program assistance concludes.

34 | QUARTERLY REPORT: APRIL – JUNE 2020 USAID.GOV ANNEXES

ANNEX 1: NATIONAL CONTEXT

This quarter, RGA had to contend with the COVID-19 pandemic, GOC measures to address it and their combined effect on SNGs and civil society. On Match 25, the GOC declared a nationwide quarantine that, as of this writing, has been extended to July 15, 2020. In addition to quarantine periods, the GOC has issued more than 170 decrees in an effort to address the pandemic, which include measures such as closing all borders,62 banning the arrival of international flights until August 31, and cancelling the majority of national flights until the end of the national quarantine. Starting in June, the GOC also adopted decrees and resolutions to foster economic recovery by establishing 43 quarantine exceptions to open up sections of the economy, as well as municipalities where no COVID-19 cases have been reported. SNGs in RGA target regions have also adopted measures to contain COVID-19, which have included: mandatory quarantine at the local level in all three departments; curfews in Arauca (departmental), Norte de Santander and Riohacha; and measures to restrict the number of people outside based on ID numbers in all 10 target municipalities.

In Arauca, COVID-19 cases started rising in June (no cases were reported in the department up until the last week of May), following an outbreak among military personnel stationed in the area. Cases in La Guajira also saw a steep rise in June, including among Wayúu communities, especially in Maicao, which hosts nearly half of the total number of cases in the department. Give La Guajira’s very limited health care infrastructure, this rise has been a cause of concern for authorities and organizations operating in the department. For example, in Maicao, there are only 30 beds in intensive care units and 16 ventilators. As of this writing, Norte de Santander presents the largest number of COVID-19 cases out of RGA’s target areas. Despite this, illegal armed groups have continued operating throughout the department, leading to armed struggles over territorial control and attacks against nearby populations.

Although COVID-19 has affected everyone in Colombia, it has had a greater negative impact on vulnerable populations, including women, migrants, returnees and host communities. According to data from the national women’s service line, calls to report domestic abuse increased by 163 per cent during the first month of quarantine.63 Similarly, the Observatorio de Feminicidios (‘Observatory on Femicides’) has stated that at least 102 women were murdered between March 25 and June 16, while petty theft and overall murders have decreased.

Venezuelan migrants have also been affected by COVID-19. With many depending on informal jobs and aid that is no longer available, migrants across Colombia and Latin America are facing lack of access to health services, housing and reliable employment. As quarantine periods are extended and COVID-19 cases continue to rise, migrants have found themselves unable to sustain their lives abroad, choosing instead to return home, but often lacking the resources to do so safely. According to Migración Colombia, more than 80,000 Venezuelan migrants have returned home due to COVID-19, and an additional 30,000 are also seeking to return. Colombian authorities have taken action to support migrants’ return home,

62 Although the GOC closed all borders, exceptions were made to allow Colombians to return home, as well as to allow migrants to return to Venezuela through humanitarian corridors in Norte de Santander and Arauca. 63 Source: https://www.elespectador.com/noticias/politica/violencia-intrafamiliar-en-cuarentena/

USAID.GOV QUARTERLY REPORT: APRIL – JUNE 2020 | 35 establishing biosecurity protocols and providing buses to help Venezuelan citizens safely reach the border.64

However, Venezuelan border restrictions —in place since early June— have severely limited the number of migrants allowed to return.65 These restrictions have not only extended waiting periods for migrants, they have also increased COVID-19 contagion risks in Colombian border cities, which face overcrowding in public spaces as migrants await to cross into Venezuela. For example, in late June, authorities in Norte de Santander estimated that more than 1,700 migrants had gathered along the Simón Bolívar bridge, awaiting to be allowed into Venezuela. In turn, this has led to increased social tensions and xenophobia at the local level.

In addition, violence related to armed conflict continues throughout the country, but especially in rural areas in Arauca, Norte de Santander, Antioquia, Cauca, Valle del Cauca and the Pacific region. In April, the National Liberation Army (ELN)66 declared a unilateral cease-fire that ended in May, increasing again attacks against populations where this guerrilla operates, such as rural Arauca and Norte de Santander. Further, although homicide figures declined overall, 47 social leaders were murdered between March 25 and May 19, including five in Norte de Santander. Finally, according to the Coalition Against Child and Youth Illegal Armed Group Recruitment (Coalico)’s May report, 128 minors were recruited by illegal armed groups, in part due to school closures, which have increased the risk of illegal child and youth recruitment in rural areas and in the departments of Antioquia, Arauca, Cauca, Norte de Santander, Valle del Cauca, and the Pacific region.

64 For example, in Cúcuta, the Norte de Santander Governor’s Office and Migración Colombia have established a temporary camp for migrants with a capacity to hold 600 people. In Arauca, the municipal administration made available a town square for migrant refuge. 65 In June, Venezuelan authorities established that only 300 migrants were allowed to cross the border three times a week through the humanitarian corridor in Norte de Santander, and only 100 through Arauca. In July, Venezuela established an overall immigration cap of 5,000 people allowed in the country per month. 66 ELN is a leftist guerrilla force, now the largest active guerrilla in Colombia.

36 | QUARTERLY REPORT: APRIL – JUNE 2020 USAID.GOV ANNEX 2: RGA-SUPPORTED PROJECTS THIS QUARTER

Municipality Project Title Project Amount

Arauquita (Arauca) Support to manage and develop Collective US $174,672 Intervention Plan actions aimed at preventing and reducing diseases in Arauquita.

Arauquita (Arauca) Personal protective equipment delivery during US $2,421 COVID-19 to prevent and control COVID-19 in Arauquita.

Arauquita (Arauca) Humanitarian aid delivery to vulnerable US $31,504 populations during the state of emergency declared due to COVID-19 in Arauquita.

Arauquita (Arauca) Communication strategies to raise community US $4,545 awareness of COVID-19 prevention containment and mitigation in Arauquita.

Arauquita (Arauca) Support to strengthen the management of US $100,617 Arauquita’s public health plan.67

Arauquita (Arauca) Implementation of programs to mitigate COVID- US $6,061 19 in Arauquita’s senior retirement home.68

Arauca (Arauca) Development of actions to address COVID-19 in US $126,941 Arauca.

Arauca (Arauca) Implementation of alternative systems, based on US $572,002 solar photovoltaic energy, to recover bodies of water in critical locations in Arauca rural areas.69

Arauca (Arauca) Local cemetery expansion in Arauca. US $31,031

Riohacha (La Guajira) Support to strengthen health service provision US $172,053 and public health actions during COVID-19 in Riohacha.

Riohacha (La Guajira) Grocery assistance delivered to populations US $207,020 affected by COVID-19 in Riohacha.

67 As of this writing, the formulation of this project is yet to be completed. 68 As of this writing, the formulation of this project is yet to be completed. 69 This project is not aimed at addressing COVID-19.

USAID.GOV QUARTERLY REPORT: APRIL – JUNE 2020 | 37 ANNEX 3: RGA’S SENA SERVICE ACCESS ROADMAP FOR RETURNEES

38 | QUARTERLY REPORT: APRIL – JUNE 2020 USAID.GOV ANNEX 4: RGA’S INTERINSTITUTIONAL GBV SERVICE ROADMAPS IN NORTE DE SANTANDER

CÚCUTA

USAID.GOV QUARTERLY REPORT: APRIL – JUNE 2020 | 39 LOS PATIOS

40 | QUARTERLY REPORT: APRIL – JUNE 2020 USAID.GOV PUERTO SANTANDER

USAID.GOV QUARTERLY REPORT: APRIL – JUNE 2020 | 41 TIBÚ

42 | QUARTERLY REPORT: APRIL – JUNE 2020 USAID.GOV VILLA DEL ROSARIO

USAID.GOV QUARTERLY REPORT: APRIL – JUNE 2020 | 43 ANNEX 5: RGA’S INTERINSTITUTIONAL GBV SERVICE ROADMAPS IN LA GUAJIRA

MAICAO

RIOHACHA

44 | QUARTERLY REPORT: APRIL – JUNE 2020 USAID.GOV URIBIA

USAID.GOV QUARTERLY REPORT: APRIL – JUNE 2020 | 45 ANNEX 6: PROGRESS ASSESSMENT

As presented in the Progress Assessment section above, in July 2019, USAID approved additional changes to RGA’s PMP to reflect Component 6 new activities and thus FY20 and/or LOP targets for 4 of the 17 RGA indicators. The following describes RGA progress on its indicators for the third quarter of 2020.

RGA-07: Number of CSOs receiving USG assistance engaged in advocacy interventions. During this quarter, RGA helped three CSOs in La Guajira y Arauca strengthen their capacities to participate and advocate for the interests and needs of migrant, returnee, and host populations. The three CSOs supported were: a citizen oversight groups in Arauca to monitor GBV service provision, and two youth platforms in La Guajira (one in Maicao and the other in Riohacha), strengthened through RGA grantee [REDACTED], to promote their active participation in public PDM roundtables. This participation encouraged and enabled municipal administrations to prioritize actions aimed at migrant, returnee and host communities in PDMs to improve service provision for these communities. With the 3 CSOs strengthened this quarter, RGA reached an LOP total of 428 CSOs strengthened versus an LOP target of 223, reaching 192 per cent. This indicator met and exceeded its PMP goals in FY16 and FY17, but RGA met its goals for FY18, FY19 and FY20.

RGA-08: Number of committees for oversight activities, conducted by citizens, organized and supported as a result of RGA assistance. This quarter, RGA, through its grantee [REDACTED] in Arauca, implemented the HCC methodology and helped form a citizen oversight group in a target municipality to monitor the execution of public resources on GBV service provision in Arauca. With this progress, RGA reached 100 percent of the target established for FY20: 10 committees. This indicator has an accrued LOP of 252 versus a target of 200, achieving 126 percent. In FY16 and FY17 this indicator was substantially exceeded, but RGA met its goals for FY18, FY19 and FY20.

RGA-10: Value of Third-Party Mobilized Funds (Ym) and RGA-11 Value of USAID investments linked to Mobilized Funds (Xm). This quarter, RGA mobilized COP $545 million (approximately US $165,151) versus a USAID investment of COP $20.4 million (approximately US $6,181). RGA has mobilized a total of US $381 million LOP. Resources were mobilized based on RGA support to SNGs to formulate projects and accompany project evaluation and approval processes to access: 1) US $209.5 million in SGR funds; 2) US $17.6 million from OXI; 3) US $15.6 million from Cauca’s Departmental Water and Sanitation Plan; 4) US $20 million from SGP and municipal and departmental resources. As a result of RGA’s support for tax reforms, SNGs also received US $118 million in new income since 2017.

46 | QUARTERLY REPORT: APRIL – JUNE 2020 USAID.GOV ANNEX 7: COORDINATION WITH IMPLEMENTING PARTNERS AND OTHER INTERNATIONAL AID PROGRAMS

Date Location Meeting Matter Discussed

April 1, 2020 Bogotá Meeting to share best practices and lessons learned on OTI presented the results of the “Gender Data Kit in Cúcuta gender matters between RGA and USAID’s Office of Better Informs Effective Migrant Support” project, Online meeting Transition Initiatives (OTI). implemented by the CSO [REDACTED]. Likewise, OTI presented the WhatsApp platform “Cosas de Mujeres” (“Women’s Matters”), which seeks to provide information for women on services available to them, especially those related to GBV. For its part, RGA presented its experience and challenges in building institutional capacities to address GBV.

April 2, 2020 Cúcuta, Norte Education in Emergencies Roundtable meeting to coordinate Participants discussed: de Santander a response to COVID-19 containment and mitigation in the - Challenges and proposals to deliver school meals. education sector. Online meeting - Strategies to develop teacher skills in online tools. - Measures to prevent and mitigate risks in public schools. - Coordination proposals between public institutions and international donors.

April 2, 2020 Arauca, Arauca GIFMM meeting in Arauca to analyze the effects of COVID- Participants identified a significant increase in xenophobia 19 on education and review coordination strategies with related to COVID-19 and overcrowding. Participants also Online meeting public institutions. discussed progress, achievements and challenges in education amid COVID-19 and expressed their concern over education service provision for pendular migrant students, of whom there are 1,034 in Arauca.

April 2, 2020 Bogotá Meeting with USAID’s communications team in Colombia USAID and PAR representatives presented the and USAID’s PAR to present the #SomosPARteDeLaSolución communication campaign, Online meeting #SomosPARteDeLaSolución (#WeArePARtoftheSolution) which seeks to highlight activities and initiatives developed communication campaign. with USAID support during the COVID-19 pandemic.

USAID.GOV QUARTERLY REPORT: APRIL – JUNE 2020 | 47 Date Location Meeting Matter Discussed

Arauca and Workshop on recommendations to draft PISCCs taking into Workshop leaders presented GOC guidelines for servicing Arauquita, account local migration dynamics. Workshop led by DNP, migrant populations and how they relate to security and April 7, 2020 Arauca EAFIT University and ACDI/VOCA. coexistence. RGA shared its work and recommendations to include strategies aimed at addressing migration in PISCCs. Online workshop

April 8, 2020 Riohacha, La Partners in Action for Childhood in La Guajira Roundtable. RGA shared its activities to help draft emergency action plans Guajira in Maicao and Riohacha, as well as its lines of work in education. Online meeting

April 18, 2020 Arauca, Arauca Education in Emergencies Roundtable. Participants discussed member responsibilities, especially regarding the information that members should collect and Online meeting present at the roundtable.

April 20, 2020 Arauca, Arauca Education in Emergencies Roundtable to analyze Participants discussed: public school needs; school meal Departmental Education Secretariat actions in response to deliveries; a plan for remote education; an analysis of Online meeting COVID-19. education barriers when using remote and alternative teaching methods; the identification of students living in Venezuela; analysis of how armed conflict has affected students; and the activation of PEGRs.

April 24, 2020 Maicao, Workshop on recommendations to draft PISCCs taking into Workshop leaders presented: GOC guidelines for servicing Riohacha and account local migration dynamics. Workshop led by DNP, migrant populations and how they relate to security and Uribia, La EAFIT University and ACDI/VOCA. coexistence; a toolkit for PISCC drafting; and guidelines on Guajira how to access government resources for security and citizen coexistence. RGA shared its work and recommendations to Online include strategies aimed at addressing migration in PISCCs workshop and PDMs.

April 30, 2020 Barranquilla Workshop on recommendations to draft PISCCs taking into Workshop leaders presented GOC guidelines for servicing and Santa account local migration dynamics. Workshop led by DNP, migrant populations and how they relate to security and Marta EAFIT University and ACDI/VOCA. coexistence. RGA shared its work and recommendations to include strategies aimed at addressing migration in PISCCs. Online workshop

48 | QUARTERLY REPORT: APRIL – JUNE 2020 USAID.GOV Date Location Meeting Matter Discussed

May 6 and 15, Uribia, La Meeting to analyze institutional bottlenecks in GBV service Participants discussed the roadmap to access GBV services, 2020 Guajira provision with the Uribia Family Protection Office, UNHCR institutional bottlenecks in service provision and proposals and Doctors without Borders. to overcome these. For example, participants agreed to bring Online meeting in ICBF to improve GBV services for children and youth.

May 11, 2020 Arauca, Arauca Meeting to present progress on the identification of public International donors participating (e.g., UNICEF) agreed to school needs, as well as to discuss the development of an unify their databases on children outside the school children Online meeting instrument to identify: migrant students within the education and submit the unified version to the Departmental system, barriers to education services, strategies to Education Secretariat. Likewise, organizations also agreed to overcome these barriers, and biosecurity protocols for consolidate a list of their activities and services in education, public schools. especially those related to teacher training.

May 22, 2020 Arauca, Arauca Education in Emergencies Roundtable. Participants analyzed the response to COVID-19 in education matters, as well as departmental needs arising Online meeting from the pandemic. Public officials from all municipal education secretariats in Arauca presented success stories and challenges they have faced during COVID-19. RGA presented its relevant activities and motivated participants to invest resources in guaranteeing education services during isolation periods, as well as in improving biosecurity conditions in schools to enable student return to the classroom.

May 27 and 28, Maicao and Workshops to train public school teachers from Maicao and Teachers received training in: basic psychological first aid 2020 Riohacha, La Riohacha in psychological first aid, led by the Red Cross with concepts; strategies and goals to address mental health issues Guajira RGA assistance. and self-care.

Online

workshops

June 3, 2020 Bogotá Meeting with USAID’s RFI to share RGA’s experiences RGA shared its experience with RFI, and both parties agreed working with migrants in matters related to citizen to schedule a meeting with RGA beneficiary CSOs to Online meeting participation and CSO strengthening. evaluate coordination opportunities.

June 4, 2020 Arauca, Arauca GIFMM meeting in Arauca. The GIFMM education sector presented the challenges that vulnerable populations face in accessing education materials

USAID.GOV QUARTERLY REPORT: APRIL – JUNE 2020 | 49 Date Location Meeting Matter Discussed Online meeting and distance learning tools. Participants also expressed concern over limited biosecurity protocols in public schools in anticipation of students’ return to the classroom. These risks can contribute to increasing school withdrawals.

June 4, 2020 Arauca, Arauca Meeting to present tools that members of the Education in Members reviewed the survey that public schools will Emergencies Roundtable will use to identify COVID-19 complete across the seven municipalities in the Arauca Online meeting needs in prioritized public schools and help plan for student department. RGA is in charge of administering this survey in return to the classroom. seven public schools in Arauquita.

June 11, 2020 Bogotá Online workshop for USAID’s Monitoring, Evaluation and Participants presented learning and adaptability experiences Learning community. in monitoring during COVID-19. USAID also gave guidelines Online on how to upload information on activities implemented in workshop response to COVID-19 on USAID’s Monitor system.

June 12. 2020 Bogotá Introduce RGA beneficiary CSOs to USAID’s RFI, seeking RFI presented its work strategy and current options offered continuity in technical assistance to these CSOs. to CSOs to support their socio-productive projects. RGA Online meeting beneficiary CSOs presented their work. During the meeting, participants identified projects that can be supported by RFI and other business ideas. For example, in La Guajira, projects identified included those related to recycling, and in Norte de Santander, projects included experiences to create local savings and credit lines.

June 15, 2020 Arauca, Arauca Meeting with the Arauca Departmental Education Secretariat Participants shared the tools to be used in identifying school and international donors (e.g., NRC, Save the Children, needs, particularly a survey that schools will have to fill out. Online meeting UNICEF) to coordinate activities to identify school needs Participants also discussed guideline to minimize mistakes in during COVID-19. completing the survey.

June 18, 2020 Riohacha, La GIFMM meeting on childhood protection. RGA presented its diagnosis of the education sector in Guajira Maicao, carried out in partnership with the Municipal Education Secretariat. Meeting participants, including IOM, Online meeting NRC, UNHCR, and Save the Children, agree to review the diagnosis to include it in GIFMM’s approach to education in Maicao.

50 | QUARTERLY REPORT: APRIL – JUNE 2020 USAID.GOV ANNEX 8: PROGRESS IN COMPONENT 6 PROGRAM ACTIVITIES

Status as of Activity Activity Description June 19, Progress % Observations Code 2020

Expected SUPPORT LOCAL GOVERNMENTS IN TARGET REGIONS TO ACCESS NATIONAL-LEVEL FUNDS AND PROVIDE Result 1 HEALTH AND EDUCATION SERVICES TO VENEZUELAN MIGRANTS AND COLOMBIANS

D.6.1.1 Support SNGs in disseminating information on how migrants can access Completed 143% The original goal for this activity health services, as established by the GOC. was 7 SNGs supported; RGA exceeded this goal by supporting 10.

D.6.1.2 Provide technical assistance to SNGs to increase health service provision Completed 109% to the migrant population.

D.6.1.3 Promote public policy dialogues at the three levels of government to Completed 100% mobilize resources for health.

D.6.1.4 Provide technical assistance to local administrations to manage resources Completed 109% to increase and/or improve service provision for the migrant population.

D.6.2.1 Support SNGs and schools in reporting information on served students. Completed 100%

D.6.2.2 Strengthen institutions and school communities to improve service Completed 100% provision and create safe environments.

D.6.2.3 Promote public policy dialogues between the three levels of government Completed 100% to mobilize resources for education and coordinate efforts.

D.6.2.4 Help planning offices and banks of projects design and manage projects Completed 220% RGA exceeded this activity’s related to health and education service provision. goal through its support to projects to address COVID-19.

D.6.3.1 Complete one political economic analysis (PEA) to serve as input in the Completed 100% design of public policies that address the migrant crisis.

USAID.GOV QUARTERLY REPORT: APRIL – JUNE 2020 | 51 Status as of Activity Activity Description June 19, Progress % Observations Code 2020

D.6.3.2 Develop a legislative reform proposal that will help implement public Completed 100% policies to address the migration crisis.70

D.6.4.1 Support GOC efforts to improve coordination between the three levels of Completed 100% government.

D.6.4.2 Provide technical assistance to local administrations in establishing and Completed 111% using planning and financial instruments.

D.6.4.3 Strengthen municipal capacities to improve interinstitutional coordination Completed 129% The original goal for this activity to provide services to migrant and host populations. was 7 municipalities strengthened; RGA exceeded this goal by strengthening 9.

D.6.4.4 Transfer methodologies to build government programs that address the Completed 100% needs of the migrant population.

D.6.5.1 Support the GOC and SNGs in addressing security challenges present at Completed 100% the local level.

STRENGTHEN CIVIL SOCIETY ORGANIZATIONS’ CAPACITY TO ADVOCATE FOR COMMUNITY NEEDS AND Expected WORK COLLABORATIVELY WITH GOC INSTITUTIONS TO TAILOR ATTENTION TO MIGRANT AND RECEPTOR Result 2 COMMUNITY PRIORITIES.

D.6.6.1 Build capacities in social organizations to improve migrant and host Completed 100% populations’ access to public services.

D.6.6.2 Provide technical assistance to CSOs to carry out advocacy exercises that Completed 100% prioritize the needs and demands of migrant and host populations in government agendas. These needs specifically relate to public service provision and place a special focus on women, youth, indigenous and LGBT populations.

70 Contingent on GOC interest and priorities.

52 | QUARTERLY REPORT: APRIL – JUNE 2020 USAID.GOV Status as of Activity Activity Description June 19, Progress % Observations Code 2020

D.6.7.1 Implement a communications and dialogue strategy to raise awareness, Completed 147% The original goal for this activity improve coexistence and advocate for respect between migrant and host was the implementation of a populations. communications strategy, a campaign and an agreement per department. RGA exceeded this goal by implementing individual strategies and campaigns in 10 municipalities, and agreements in 7.

D.6.7.2 Provide technical assistance to oversight groups, CSOs and CBOs on Completed 112% RGA exceeded its original goal USAID’s HCC methodology to oversee health and education service of 400 citizens trained in provision, as well as to promote civic culture and healthy coexistence USAID’s HCC methodology by between migrant and host populations. training a total of more than 500 citizens.

D.6.8.1 Promote the participation of migrant and host community youth to foster Completed 100% coexistence and a culture of legality.

D.6.8.2 Strengthen local institutional capacities to develop employment skills and Completed 90% Due to the COVID-19 improve access to employment trainings for migrant and host community pandemic, RGA could not youth. support the total number of initiatives originally planned.

D.6.8.3 Strengthen institutions and school communities to foster safe Completed 100% environments.

D.6.8.4 Strengthen CSOs that advocate for the needs of migrant and returnee Completed 175% The original goal for this activity vulnerable women. was the development of service access roadmaps and the implementation of violence prevention initiatives per department. RGA exceeded this goal by developing individual roadmaps in 5 municipalities and

USAID.GOV QUARTERLY REPORT: APRIL – JUNE 2020 | 53 Status as of Activity Activity Description June 19, Progress % Observations Code 2020 implementing individual initiatives in 10 municipalities.

54 | QUARTERLY REPORT: APRIL – JUNE 2020 USAID.GOV