Important Safety Message Oakdale Police Department

Safety

Likely Perpetrators

Dear• St rangersOakdale preying Residents: on older people who may be isolated,lonely, confused, or desperate for attention. • Caregivers and persons in a position of trust who use fear or guilt to take advantage of a senior. Too• Foften,amilym eresidentsmbers with a crigetminal hooked history and by/or cona artists and scammers whose intent is toh istoryfinancially of drug abuse, exploitaddiction, them. or unemployment. It isn’t just the elderly, as anyone who has received unsolicited and suspicious phone calls, mail or email spam can attest.Signs that an Older Adult Might Thebe Oakdalein Trouble Police Department urges you to review this information and discuss• Unusual it rewithcent changesloved to ones, a person's friends, account, and especially those who may need a littleincluding extra atyphelp.ical withdrawals,This bookletnew person(s) offers information on various scams, tips to avoidadded, being or sudden exploited, repeated use and of the resources seniors' ATM to help. or credit card. If• youA large work check in written a financial to someone youinstitution, don't know. money transfer company or retail • industryA change (which in their powersells of prepaid attorney or cards the or money orders), you are in a unique beneficiarieson their insurance or investment positionaccounts. to stop a scam in progress. In fact, you may be the last person who can• Unusualstop the or unnecessary customer purchases, from suchlosing as buying a large amount of his or her assets. new golf clubs or a diamond bracelet. By• stayingUnnecessary alert, home repairs.sharing concerns, and asking questions you can help protect • yourselfBecoming and close others with a muchavoid younger financial person or harm. inappropriate person. • The senior appears confused,unkempt and afraid. • Utility, rent, mortgage, medical, or other essential bills are unpaid despite adequate income. • Caregiver will not allow others access to the senior. • Piled up sweepstakes mailings, magazine subscriptions, or "free gifts;' which means they maybe on "sucker lists." Why Scammers Target Seniors Ways to Protect Yourself

� Be aware that you're at risk to strangers and those FEARS ISOLATION closest to you.

/ � • Do not isolate yourself - stay involved. COGNITIVE PHYSICAL DECLINE WEAKNESS • Always tell solicitors: "I never buy from or give to anyone who calls or visits me unannounced. Send ( me something in writing." LONELINESS DEPENDENCE' ON OTHERS • Always havea second line of defense atyour frontdoor, like a lockedscreen door or a security chain guard. \ J • Change your online password quarterly. VULNERABILITY TOO TRUSTING • Shredall receipts that contain your creditcard number. � • Sign up for the "Do Not Call" list at 1-888-382-1222 and the "Opt Out Mailing" list at 1-888-567-8688. Scam Facts • Use direct deposit for benefitchecks. • Obtain a credit check on yourself at least two or 1 in 5 individuals in three times each year. the U.S. is aged 60+ • Screen yourcaller ID for"private" or "unknown" ttttt callers. • Never give your credit card, banking, Social 1 in 13 older persons Security, Medicare, or other personal information ••••• will be abused, neglected, and/or over the phone unless you initiated the call. ••••• financially exploited • Be skeptical of all unsolicited offers. • Use a credit card instead of a debit card. ••• Credit cards offermore protection in terms Only 1 in 44 elder REPORT of compensation forfraudulent purchases. - financial abuse cases • is ever reported to Change your passwords online if a computer has law enforcement been infectedwith a virus. • If you are havingdifficulty keeping track of your finances,hire a reputable fiduciaryor professional Financial abuse to handle various aspects of your affairs. victims must turn to medical assistance A public guardian may be appointed conservator when their own funds by the Probate Court when no other alternatives are stolen & run out are available. Why Scammers Target Seniors Ways to Protect Yourself Likely Perpetrators Be aware that you're at risk to strangers and those � • Strangers preying on older people who may be FEARS ISOLATION closest to you. isolated,lonely, confused, or desperate for attention. / � • Do not isolate yourself - stay involved. • Caregivers and persons in a position of trust who COGNITIVE PHYSICAL use fear or guilt to take advantage of a senior. DECLINE WEAKNESS • Always tell solicitors: "I never buy from or give to • Familym embers with a criminal history and/or a anyone who calls or visits me unannounced. Send history of drug abuse,addiction, or unemployment. ( me something in writing." LONELINESS DEPENDENCE' ON OTHERS • Always havea second line of defense atyour frontdoor, like a lockedscreen door or a security chain guard. Signs that an Older Adult Might \ J • Change your online password quarterly. be in Trouble VULNERABILITY TOO TRUSTING • Shredall receipts that contain your creditcard number. • � • Sign up for the "Do Not Call" list at Unusual recent changes to a person's account, 1-888-382-1222 and the "Opt Out Mailing" including atypical withdrawals,new person(s) list at 1-888-567-8688. added, or sudden repeated use of the seniors' ATM or credit card. Scam Facts • Use direct deposit for benefitchecks. • A large check written to someone you don't know. • Obtain a credit check on yourself at least two or • A change in their power of attorney or the three times each year. 1 in 5 individuals in beneficiarieson their insurance or investment • Screen yourcaller ID for"private" or "unknown" the U.S. is aged 60+ accounts. ttttt callers. • Unusual or unnecessary purchases, such as buying • Never give your credit card, banking, Social new golf clubs or a diamond bracelet. 1 in 13 older persons Security, Medicare, or other personal information • ••••• will be abused, Unnecessary home repairs. neglected, and/or over the phone unless you initiated the call. • Becoming close with a much younger person or ••••• financially exploited • Be skeptical of all unsolicited offers. inappropriate person. • Use a credit card instead of a debit card. • The senior appears confused,unkempt and afraid. ••• Credit cards offermore protection in terms • Utility, rent, mortgage, medical, or other essential Only 1 in 44 elder REPORT of compensation forfraudulent purchases. bills are unpaid despite adequate income. - financial abuse cases • • Caregiver will not allow others access to the senior. is ever reported to Change your passwords online if a computer has • Piled up sweepstakes mailings, magazine law enforcement been infectedwith a virus. • If you are havingdifficulty keeping track of your subscriptions, or "free gifts;' which means they finances,hire a reputable fiduciaryor professional maybe on "sucker lists." Financial abuse to handle various aspects of your affairs. victims must turn to medical assistance A public guardian may be appointed conservator when their own funds by the Probate Court when no other alternatives are stolen & run out are available.

Health Care/Medicare/ • Do not do business with door-to-door or telephone salespeople who tell you that medical equipment Health Insurance Fraud services are free. This type of fraud mayinclude bills for services • Give your insurance/Medicare identification only never received, selling unneeded devices or services to those who provide your medical services. to beneficiaries,someone using another person's • Keep accurate recordsof all healthcare appointments. medical card for his or her own use, or a company • Know if your physician ordered equipment for you. using falseinformation to get a victim to join a plan. Health Insurance Fraud: Medicare Scams: Keep calm and ... Keep calm and ... • Protectyour Medicare numberas youd o your credit • Never sign blank insurance claim forms. card numbersand do not allow anyoneelse to use it. • Never give blanket authorization to a medical • Review your Medicare statements to be sure you provider to bill for services rendered. have in fact received the services billed. • Ask your medical providers what they will charge • Report suspicious activities to 1-800-MEDICARE and what you will be expected to pay out of pocket. • For more information and reporting fraud: • Carefully review your insurer's explanation of Visit Minnesota Department of Human Services at Benefits Statement and call your insurer and www.mn.gov/dhs provider if you havequestions. Health Care/Medicare/ • Do not do business with door-to-door or telephone salespeople who tell you that medical equipment Health Insurance Fraud services are free. This type of fraud mayinclude bills for services • Give your insurance/Medicare identification only never received, selling unneeded devices or services to those who provide your medical services. to beneficiaries,someone using another person's • Keep accurate recordsof all healthcare appointments. medical card for his or her own use, or a company • Know if your physician ordered equipment for you. using falseinformation to get a victim to join a plan. Health Insurance Fraud: Medicare Scams: Keep calm and ... Keep calm and ... • Protectyour Medicare numberas youd o your credit • Never sign blank insurance claim forms. card numbersand do not allow anyoneelse to use it. • Never give blanket authorization to a medical • Review your Medicare statements to be sure you provider to bill for services rendered. have in fact received the services billed. • Ask your medical providers what they will charge • Report suspicious activities to 1-800-MEDICARE and what you will be expected to pay out of pocket. • For more information and reporting fraud: • Carefully review your insurer's explanation of Visit Minnesota Department of Human Services at Benefits Statement and call your insurer and www.mn.gov/dhs provider if you havequestions. Door-to-Door Solicitations • Freeware and Shareware are both notoriously ridden with viruses. Counterfeit Prescription Drugs They are simply seeking to separate you from your • Limit the personal identifying information you Many seniors are interested in products that offer to money. Do not be hurried or intimidated.If you choose post on social media sites and limitthe number increase cognitive function, virility, physical condition, to purchase fromor use their services, get all the of people who can see it. or prevent cancer. These scams operate on the Internet informationand promises in writing. If you do where seniors increasingly go to find better prices on purchase something from a door-to-door solicitor, • Bewareof phishing websites. If you are contacted specialized medications. you have the legal right to return it within three days. by a financialinstitution asking you to provide informationso they can change your password, you Keep calm and ... Keep calm and ... are communicating with a criminal. Don't respond • Delete it! • Seek advice! to these messages by clicking embeddedlinks or • Use extreme caution with out-of-country purchases; • Nevers ign anything on the spot, including forms calling numbers they provide. and especially blank forms. ingredients are unknown and not FDA approved. Only conduct financialbusiness and transactions • Never meet a salesperson alone, especially in your • • Examine the packaging forany changes fromone home. Have a trusted advisor with you. online through websites that are encrypted. Look prescription to the next. • The salesperson is trying to appear to be a friend, to ensure that the website URL has https or shttp, • Use caution when ordering prescription drugs online. but remember that he or she is a stranger. rather than just http. An unencrypted website (http) • Beware of products that claim to be a "special deal". • Neversign or pay on the day a "deal" is presented. should not be entrusted with sensitive financial • • Demand copies of everything. Consult with your doctor beforepurchasing a new informationor paymentcard numbers. prescription. • Document all promises/guarantees in writing. • Post a "No Solicitors" sign to reduce contacts. • Beware of products that claim to have no side effects. • The City of Oakdale requires a permit and • Alert your physician about any adverse side effects credentials to solicit. or if your condition does not improve. Investment Schemes Internet Fraud Pyramid schemes, complexfinancial products and requests to claim inheritance money all target and When you're using the Internet, how do you protect take advantage of older people. yourself fromidentity thieves and hackers?As you consider online banking and shopping, how do you Keep calm and ... keepfrom having your account information stolen? • Hang up! • If it seems too good to be true, it probably is. Keep calm and ... • Don't invest unless you understand the deal. • Delete it! • Verify the identities of the people and franchises • Use unique, complex passwords forevery online you're working with. account and computing device: Eight or more • Beware of claims of exaggerated earnings and characters including capital letters, lower case extremely high yields. letters, numbers and special characters. • Consult an unbiased third party. • Keep operating systems, applications and anti-virus • Beware of high-pressure pitches. programs up to date. • Only download programs fromtrusted sources. Door-to-Door Solicitations • Freeware and Shareware are both notoriously ridden with viruses. They are simply seeking to separate you from your • Limit the personal identifying information you money. Do not be hurried or intimidated.If you choose post on social media sites and limitthe number to purchase fromor use their services, get all the of people who can see it. informationand promises in writing. If you do purchase something from a door-to-door solicitor, • Bewareof phishing websites. If you are contacted you have the legal right to return it within three days. by a financialinstitution asking you to provide informationso they can change your password, you Keep calm and ... are communicating with a criminal. Don't respond • Seek advice! to these messages by clicking embeddedlinks or • Nevers ign anything on the spot, including forms calling numbers they provide. and especially blank forms. Only conduct financialbusiness and transactions • Never meet a salesperson alone, especially in your • home. Have a trusted advisor with you. online through websites that are encrypted. Look • The salesperson is trying to appear to be a friend, to ensure that the website URL has https or shttp, but remember that he or she is a stranger. rather than just http. An unencrypted website (http) • Neversign or pay on the day a "deal" is presented. should not be entrusted with sensitive financial • Demand copies of everything. informationor paymentcard numbers. • Document all promises/guarantees in writing. • Post a "No Solicitors" sign to reduce contacts. • The City of Oakdale requires a permit and credentials to solicit. Internet Fraud When you're using the Internet, how do you protect yourself fromidentity thieves and hackers?As you consider online banking and shopping, how do you keepfrom having your account information stolen?

Keep calm and ... • Delete it! • Use unique, complex passwords forevery online account and computing device: Eight or more characters including capital letters, lower case letters, numbers and special characters. • Keep operating systems, applications and anti-virus programs up to date. • Only download programs fromtrusted sources. Homeowner/Reverse Mortgage Work at Home Scam Scams Scamrners will post classifiedads online and in print soliciting people to workfrom home. Some will ask Scamrnerslike to take advantage of those who own people to buy their own equipment and supplies. their homes, which are valuable assets. For trusted Scamrnersmay offeran "advanced payment;' then ask information on reverse mortgages and consumer fora portion back. Afterthe money is sent, the original protections, visit: www.ncoa.org and click 'reverse check will bounce. mortgages' or put 'home equity' in the search box.

Keep calm and ... Keep calm and ... • Shred it! • Hang up! • Be wary of classified ads or online job postings to • Don't respond to unsolicited advertisements. workat home, including secret shoppers. • Beware of advertisements that claim you can own • Always verify thata company is legitimate. a home with no down payment. • Check the Better Business Bureau: • Don't sign any documents that you don't understand. www.bbb.org/Minnesota • Find a reverse mortgage counselor to answer your questions. Internal Revenue Service Funeral and Cemetery Scams "Free Lunch" Seminars and (IRS) or Other Government Scammers may read obituariesand call or attendth e Other Freebies funeral service of a complete strangerto take advantage Agency Scams Older adults are frequently invited to seminars that of the grieving widow or widower by claiming the Scammers pose as government and public agency offer a freeme al and information about investment deceased had an outstanding debt with them. representatives, such as police, fire, courts and opportunities, insurance products or wills and trusts. Untrustworthy funeral homes may add unnecessary utilities. Scammers call claiming to be IRS These seminars are rarely about education; they want chargest o the bill in the assumption thatfam ily members employees, often with fake names and fake IRS to recruit new clients and sell products. They may try are unfamiliarwi th the cost of funeral services. badge numbers. The callers may claim that money to sell you unsuitable investments or convince you to is owed and needs to be paid via a pre-loaded debit replace your existing investments. Often they followu p card or wire transfer. Callers may also ask for Keep calm and ... A contractor may ask for the money upfront- the luncheon with an attempt to meet you one-on-one private information, claiming that the person is owed • which could be 30-50 percent of the project Plan ahead! at your home. Likewise, any time you enter a contest a refund. • cost-and then disappear. The scammer may Make decisions in advance to avoidemotional or raffle, you are requested to give information about agree to the extras you want, but then never put overspendingand pressure to purchase any Keep calm and... them in the contract and ask for additional yourself, even if it's just your address or email address. services or goods you don't need. payment for those services. Again, you are opening yourself up to sales calls. • • Hang up! Compare prices of at least two differentfuneral Often the lists of names and addresses are sold to other • The IRS will not use unsolicited emails, text homes. salespeople and, sadly, to scammers. Accepting "free" • messages or social media to discuss taxes. 1. Hang Up! Ask to see a price list and a catalog of caskets to gifts can end up quite expensive in the long run. • The IRS will contact you by mail, not by phone view all options. 2. Obtain three detailed written estimates prior • Don’t use pre-paid debit cards or wire transfers to making a repair or renovation. Keep calm and ... to pay anyone claiming to be the IRS over the phone. 3. Discuss the decision with family and friends. Charity Scams • Beware of calls from the IRS, even if the caller ID Con artists try to collect funds for non-existent charities. • Decline! says Internal Revenue Service or IRS on it. 4. Contact the Minnesota Department of Labor and Industry 1-800-342-5354 or Only give to those you know are reliable. Beware of • Avoid attending freeseminars. • If you think you might owe taxes, call www.dli.mn.gov copycat or similar names to reputable charities. • Ask forprofessional referrals frompeople you trust 1-800-829-1040 and an IRS employee will help with Check with the Better Business Bureau at if you need investmentadvice or help with key any payment issues. 5. Ask for written informationand proof that your 1-800-646-6222 or www.bbb.org/Minnesota contribution is tax-deductible. Check with the documents, such as a will. regarding complaints and resolutions. Report incidents to the Treasury Inspector Minnesota Attorney General's Office to determine if • Don't enter any contest or raffle thatrequires you to General for Tax Administration at 1-800-366-4484 6. Carefully read all contracts and purchasing the organization is registered. Registration documents provide any personal information. or www.tigta.gov agreements prior to signing and make certain will also contain financial information about the all requirements have been put in writing. organization, shedding light on how much money it 7. Make sure you understand all contract raises and how it spends it's funds: 1-800-366-4812; cancellation and refund terms. www.ag.state.mn.us/charity 8. Do not allow yourself to be pressured into The Better Business Bureau also maintains a list of make purchases, signing contracts, or charities: www.bbb.org/Minnesota; committing funds. An initial deposit should be only ten (10) percent of the total, to a 1-800-646-6222 maximum of $1000.00. Internal Revenue Service Funeral and Cemetery Scams "Free Lunch" Seminars and (IRS) or Other Government Scammers may read obituariesand call or attendth e Other Freebies funeral service of a complete strangerto take advantage Agency Scams Older adults are frequently invited to seminars that of the grieving widow or widower by claiming the Scammers pose as government and public agency offer a freeme al and information about investment deceased had an outstanding debt with them. representatives, such as police, fire, courts and opportunities, insurance products or wills and trusts. Untrustworthy funeral homes may add unnecessary utilities. Scammers call claiming to be IRS These seminars are rarely about education; they want chargest o the bill in the assumption thatfam ily members employees, often with fake names and fake IRS to recruit new clients and sell products. They may try are unfamiliarwi th the cost of funeral services. badge numbers. The callers may claim that money to sell you unsuitable investments or convince you to is owed and needs to be paid via a pre-loaded debit replace your existing investments. Often they followu p card or wire transfer. Callers may also ask for Keep calm and ... A contractor may ask for the money upfront- the luncheon with an attempt to meet you one-on-one private information, claiming that the person is owed • which could be 30-50 percent of the project Plan ahead! at your home. Likewise, any time you enter a contest a refund. • cost-and then disappear. The scammer may Make decisions in advance to avoidemotional or raffle, you are requested to give information about agree to the extras you want, but then never put overspendingand pressure to purchase any Keep calm and... them in the contract and ask for additional yourself, even if it's just your address or email address. services or goods you don't need. payment for those services. Again, you are opening yourself up to sales calls. • • Hang up! Compare prices of at least two differentfuneral Often the lists of names and addresses are sold to other • The IRS will not use unsolicited emails, text homes. salespeople and, sadly, to scammers. Accepting "free" • messages or social media to discuss taxes. 1. Hang Up! Ask to see a price list and a catalog of caskets to gifts can end up quite expensivein the long run. • The IRS will contact you by mail, not by phone view all options. 2. Obtain three detailed written estimates prior • Don’t use pre-paid debit cards or wire transfers to making a repair or renovation. Keep calm and ... to pay anyone claiming to be the IRS over the phone. 3. Discuss the decision with family and friends. Charity Scams • Beware of calls from the IRS, even if the caller ID Con artists try to collect funds for non-existent charities. • Decline! says Internal Revenue Service or IRS on it. 4. Contact the Minnesota Department of Labor and Industry 1-800-342-5354 or Only give to those you know are reliable. Beware of • Avoid attending freeseminars. • If you think you might owe taxes, call www.dli.mn.gov copycat or similar names to reputable charities. • Ask forprofessional referrals frompeople you trust 1-800-829-1040 and an IRS employee will help with Check with the Better Business Bureau at if you need investmentadvice or help with key any payment issues. 5. Ask for written informationand proof that your 1-800-646-6222 or www.bbb.org/Minnesota contribution is tax-deductible. Check with the documents, such as a will. regarding complaints and resolutions. Report incidents to the Treasury Inspector Minnesota Attorney General's Office to determine if • Don't enter any contest or raffle thatrequires you to General for Tax Administration at 1-800-366-4484 6. Carefully read all contracts and purchasing the organization is registered. Registration documents provide any personal information. or www.tigta.gov agreements prior to signing and make certain will also contain financial information about the all requirements have been put in writing. organization, shedding light on how much money it 7. Make sure you understand all contract raises and how it spends it's funds: 1-800-366-4812; cancellation and refund terms. www.ag.state.mn.us/charity 8. Do not allow yourself to be pressured into The Better Business Bureau also maintains a list of make purchases, signing contracts, or charities: www.bbb.org/Minnesota; committing funds. An initial deposit should be only ten (10) percent of the total, to a 1-800-646-6222 maximum of $1000.00. Real Life Scams

We live in the land of 10,000 lakes, but not all fishing in Minnesota involves walleyes. Dont' Get Hooked! Don't be afraidto talkabout it and take action These reports were taken by the Oakdale Police Department this year and represents a small fraction of the scam reports received this year: ( ' � "Ryan" received a call from a male claiming to be a D ..... Ramsey County Sergeant. Ryan was told he KEEP CALM KEEP CALM KEEP CALM KEEP CALM KEEP CALM missed jury duty and needed to go to CVS pharmacy and purchase a green dot card to pay for &Hang Up & Shred It & Delete It & Plan Ahead & Seek Advice the outstanding warrant for his arrest. Ryan contacted the police and determined it was a scam. "John" was contacted by a female who said she was waitingcould only make it worse from tech support for Microsoft and there was a virus on his computer. John was told to purchase two money-grams in the amount of $330.00. John A concerned family member reported sent the money-grams before realizing it was a confidentially that her relative has been sending scam. money to multiple people for various scams for the past year. The reported value of loss is "Karen" was contact by a male who said he was with $200,000.00 Financial Fraud Medicare Scams the IRS and she owned back taxes. Karen knew it was a scam and hung up the phone. "Becky" received a call from a male identifying Follow these steps if you think you've been a victim of • Report suspicious activities to 1-800-MEDICARE himself as an Xcel Energy employee and told any fraud that might put your finances at risk. This can "Michelle" received a call from a male who said he Becky she needed to pay $1300.00 For more information about Medicare scams, visit was a Federal Bank employee and that he had electronically or have the power disconnected. include fraudrelated to health care/Medicare, health been awarded a $10,000 Federal grant. The male Becky contacted Xcel Energy and discovered it Minnesota Department of Human Services insurance, counterfeit prescription drugs, funeral and requested Michelle to purchase $600.00 in I-Tune was a scam. 1-800-627-9977 or https://mn.gov/dhs gift cards and provide the security codes for the cemetery scams, fraudulent anti-aging products, cards. Michelle lost $600.00 from the scam. "Justin" said he recently listed a refrigerator for telemarketers, Internet fraud,investment schemes, sale on Craigslist for $250.00. A male buyer Identity Theft "Scott" reported receiving a phone call from a male sent him a cashiers check to purchase the homeowner and reverse mortgage scams, sweepstakes • claiming to be his grandson who was in trouble and Contact your bank(s) and credit card companies refrigerator and pay for carrier costs totaling and lottery scams, the Grandparent Scam, identity theft in jail in California. Scott sent four (4) $1000.00 $2,260.00. The buyer asked Justin to deposit immediately. Walmart Gift card numbers to the male. Scott's the check and get money orders to send back to and legal documents. • Contact the Identity TheftResource Center: bank canceled the checks written for the gift cards. the buyer. Justin believed this was suspicious, contacted the police and did not suffer a financial 858-693-7935 and www.idtheftcenter.org "Bill" was contacted by phone by a male claiming to Keep calm and... • be with "Publishers Clearing House". The male told loss. File a report with the police. Companies you work Bill he won a large sum of money and he would be Keep calm and ... • Call your bank and/or credit card company. with to clear up identity theft issues may want to contacted by an attorney from the IRS to pay the see a copy of this report. taxes. Bill mailed $40,000.00 to the address of the • Cancel any debit or credit cards linked to the unknown male and lost his money. When in doubt contact the Oakdale Police stolen account. • File with the Federal Trade Commission by using Department by dialing 911 for police service. "Abby" received a phone call from a female who • Reset your personal identification number(s). its online complaint form at www.ftc.gov, or call said she won 1 Million dollars and a car. The You may also contact the Washington County • File a report with the police. the thefthotline at 1-877-ID-THEFT female requested a credit card number to pay for • Contact the Social Security Fraud Hotline at fees. Abby recognized the call as a scam and did Sheriff's Department at 651-439-9381, • Contact Minnesota Department of Human not provide any personal or financial information. 7 days a week/24 hours a day. Services: 1-800-627-9977; https://mn.gov/dhs 1-800-269-0271 Real Life Scams

Internet Crime Long Term Care Ombudsman: 1-800-657-3591 • FBI's Internet Crime Complaint Center: (TDD/TTY, call 711); www.mnaging.net www.ic3.gov Elder Law & Advocacy Referrals: 1-800-657-3591 • Protect yourself before becoming a victim: Senior Linkage Line 1-800-333-2433 or seniorlinkageline.com * Sign up forthe "Do Not Call" list at Attorney General Minnesota: 1-800-657-3787 1-888-382-1222 or www.donotcall.gov (TDD/TTY 651-297-7206) * Sign upfor the "Opt OutMailing" list at www.ag.state.mn.us 1-888-567-8688 or visitwww. optoutprescreen.com Bar Association Minnesota: 1-800-882-6725 * Visit www.onguardonline.gov www.mnbar.org Organizations with Resources County Attorney Washington County: on Scams Fraud rotection 651-430-6115; , & P www.co.washington.mn.us/411/county-attorney Consumer Financial Protection Bureau: Consumer Products Safety Commission: www.consumerfinance.gov 1-800-638-2772; www.cpsc.gov Consumer Federation of America: www.consumerfed.org Elder Financial Protection Network: www.bewiseonline.org FINRA Investor Education Foundation: www.saveandinvest.org National Consumer League's Fraud Center: www.fraud.org National Senior Citizen's Law Center: www.nsclc.org • Put out a frauda lert to the credit-reporting agencies: Senior Linkage Line: 1-800-333-2433 Other Resources * Experian: 1-888-397-3742 www.seniorlinkageline.com Oakdale Police Department (TDD 1-800-972-0322) Minnesota Adult Abuse Reporting Center: Contractors License Board Minnesota: www.experian.com 1-800-342-5354; www.dli.mn.gov 1-844-880-1574 is here to help, dial 911 for any * Equifax: 1-888-766-0008 TDD/TTY: 1-888-206-6513 Commerce Department Minnesota: (TDD 1-800-255-0056 and request connection Video Phone: 651-964-1514; www.mn.gov/dhs 1-800-657-3602; www.mn.gov/commerce suspicious activity. to Auto Disclosure Line at 1-800-685-1111) www.equifax.com Washington County Adult Protective Services: Direct Marketing Association: 1-212-768-7277 * Transunion: 1-800-680-7289 Adult Intake Line: 651-291-6795 www.dmaconsumers.org (TDD 1-877-553-7803) After 4:30 Friday or on Weekends 651-291-6795 www.transunion.com Direct Selling Association: 1-202-452-8866 www.dsa.org Free Credit Report (all bureaus): Minnesota Department of Health: 1-800-322-8228 www.annualcreditreport.com 1-800-369-7994; www.health.state.mn.us Do Not Call Registry: 1-888-382-1222 Internet Crime Long Term Care Ombudsman: 1-800-657-3591 Driver Vehicle Services Minnesota • FBI's Internet Crime Complaint Center: (TDD/TTY, call 711); www.mnaging.net Driver's License: 651-297-3298 www.ic3.gov Elder Law & Advocacy Referrals: 1-800-657-3591 Motor Vehicles: 651-297-2126 • Protect yourself before becoming a victim: Senior Linkage Line www.dps.mn.gov/divisions/dvs/contact 1-800-333-2433 or seniorlinkageline.com * Sign up forthe "Do Not Call" list at Attorney General Minnesota: 1-800-657-3787 Federal Communications Commission (FCC); 1-888-382-1222 or www.donotcall.gov (TDD/TTY 651-297-7206) 1-888-225-5322; www.fcc.gov/complaints * Sign upfor the "Opt OutMailing" list at www.ag.state.mn.us Federal Trade Commission (FTC): 1-888-567-8688 or visitwww. optoutprescreen.com Bar Association Minnesota: 1-800-882-6725 1-877-382-4357; www.ftc.gov * Visit www.onguardonline.gov www.mnbar.org Organizations with Resources Federal Deposit Insurance Corporation (FDIC): County Attorney Washington County: 1-877-275-3342; www.fdic.gov on Scams, Fraud & Protection 651-430-6115; Oakdale Police Department www.co.washington.mn.us/411/county-attorney IdentityTheft Resource Center: Consumer Financial Protection Bureau: Consumer Products Safety Commission: 1-858-693-7935; www.idtheftcenter.org encourages you to reach out to 1-800-638-2772; www.cpsc.gov www.consumerfinance.gov Opt Out (of credit card offers): your neighbor, watch out for Consumer Federation of America: 1-888-567-8688; www.optoutprescreen.com www.consumerfed.org Phonebusters (report Canadian lotto scams): each other, and form a Elder Financial Protection Network: 1-888-495-8501; www.phonebusters.com www.bewiseonline.org Neighborhood Watch Group, Privacy Rights Clearing House: FINRA Investor Education Foundation: 1-619-298-3396; www.privacyrights.org www.saveandinvest.org Call 651-738-1025 National Consumer League's Fraud Center: United States Postal Inspectors: 1-877-876-2455 https://postalinspectors.uspis.gov www.fraud.org Oakdale Police Department would like to thank San Diego National Senior Citizen's Law Center: Veterans Affairs Minnesota County, California for sharing significant portions of their 1-888-546-5838; www.mn.gov/mdva content and artwork from their toolkit “Don’t Get Hooked”, www.nsclc.org shared in an effort for greater outreach. PRSRT STD City of Oakdale U.S. POSTAGE 1584 Hadley Avenue North PAID Oakdale, Minnesota 55128 TWIN CITIES MN PERMIT NO. 4077

***ECRWSS*** POSTAL PATRON