MATCHDAY INFORMATION

2017 CONTENTS LIST

3. A MESSAGE FROM EMMA 4-5. GETTING TO KINGSMEADOW 6. MERCHANDISE 6. TICKETING 7. DISABLED FACILITIES 7. PARKING 7. FOOD AND BEVERAGE 8. CASH MACHINES 8. MATCHDAY PROGRAMME 8. MATCHDAY RAFFLE 8. WHO TO SPEAK TO 9. FEEDBACK 9. CONTACT US A MESSAGE FROM EMMA

This matchday information booklet has been put together for all our fans that will support us during what we hope will be a historic season at our new home Kingsmeadow. We look forward to seeing fans both old and new at Kingsmeadow. To help you out, this booklet makes you aware of everything that happens in relation to Ladies matchdays, including where to buy tickets, what food is available, travel details and so much more. The players and I will do our best to put a smile on your face with our performances on the pitch, but the information within this booklet will hopefully ensure you also have the best experience off it too.

Emma Hayes Manager

3 GETTING TO KINGSMEADOW

By car From Kingston - from the one way system, and take Richmond Road (A308) towards Kingston Hospital. Turn right onto Cambridge Road (A2043), and the stadium is less than a mile on the right. From Central - take the A3 out of London, exiting at /Worcester Park. Cross over the A3, and take the Malden Road (A2043) towards Kingston. Follow this to the next roundabout. Take the first exit into Kingston Road (A2043 still) and the stadium is one mile on the left. From outside London - M25 Junction 10, take the A3 northbound into London. At the exit for New Malden/Worcester Park, turn off and take the left into Malden Road (A2043) towards Kingston Follow this to the next roundabout. Take the first exit into Kingston Road (A2043 still) and the stadium is one mile on the left. If you are travelling using a sat nav or GPS to the stadium, our club address is KT1 3PB.

Parking The car park at the Cherry Red Records Stadium is free to use, but can be full up to 90 minutes before kick-off. Street parking is available in the local area, however please park considerately if using local roads. There are several parking spaces for visitors with disabilities, and while these are available for a longer period than the rest of the car park, they are not unlimited and cannot be reserved. Unfortunately we cannot guarantee a space for anybody arriving close to kick off.

4 GETTING TO KINGSMEADOW

By train The nearest rail station is , which is less than a mile away from the stadium. Trains run from Waterloo every 15 minutes via Clapham Junction and Wimbledon (terminating at Shepperton or Strawberry Hill). Leave the station via the back exit, and take the first left onto Norbiton Avenue. Follow the road round to the left and then turn right onto Gloucester Road. Take a left on to Cambridge Road and walk 400 yards until you reach the stadium on your right. If you are disabled or with very young children (or maybe just carrying a big banner), you could take the train to Kingston and take the 131 bus the rest of the way.

By bus You can take the 131 bus, which stops right outside the ground, from Wimbledon Station or Kingston Town Centre. The full 131 bus route runs through: Kingston - New Malden - Raynes Park - Wimbledon - Colliers Wood - Tooting Broadway.

Address Kingsmeadow Jack Goodchild Way 422a Kingston Road Surrey KT1 3PB

Useful websites: Tfl.gov.uk | Nationalrail.co.uk | www.theaa.com

5 CHELSEA MERCHANDISE

There is a small selection of Chelsea Ladies FC merchandise to purchase on site. The shop is open every matchday approximately two hours prior to kick-off.

TICKETING

Advance ticket sales Tickets can be purchased in advance (subject to availability) via the website of ticket office at Stamford Bridge. Matchday tickets will be posted out prior to the match. Tickets purchased after 12pm on the Wednesday prior to a home match must be collected on matchday from the matchday ticket office located behind the west stand. Photo ID will be required to collect tickets.

Matchday ticket sales Tickets can be purchased on matchday at the ticket office located behind the west stand (subject to availability). Tickets can only be purchased using cash with the ticket office opening 90 minutes prior to kick off.

Duplicate tickets Supporters who DO NOT receive their tickets in the post should contact the ticket office on the Friday before the home match in order to arrange a duplicate ticket. Supporters who DO NOT contact the ticket office in advance will have to purchase a new Match ticket on the day of the match subject to availability. Chelsea Ladies season ticket holders who forget their season ticket pass will have to purchase a new Match ticket on the day of the match subject to availability.

6 disabled facilities

Within the stadium there are a number of access bays with a space available for personal assistants. Access toilets are also available within close proximity of the access bays.

parking

The car park at the Cherry Red Records Stadium is free to use, but can be full up to 90 minutes before kick-off. Street parking is available in the local area, however please park considerately if using local roads. There are several parking spaces for visitors with disabilities, and while these are available for a longer period than the rest of the car park, they are not unlimited and cannot be reserved. Unfortunately we cannot guarantee a space for anybody arriving close to kick off.

7 FOOD/BEVERAGE

Catering is available on a matchday from tea bar locations within the stadium. Please also find below a list of the catering prices and a brief description of the stadium caterering company’s focus on quality Burgers 100% British Beef, Cheddar Cheese, Smoked Bacon Hot dogs Fresh Franks imported weekly from Germany from our award winning butcher Bread Baked locally every match day by Kavan Bakery

Chips £2.50 Tofu Wiener £5.00 Our Vegetarian/vegan Cheesy Chips £3.50 option is available in 1 unit

Plain Burger £4.00 Pies £4.00

Cheese Burger £4.50 Hot Drinks £1.80

Cheese & Bacon Burger £5.00 Water £1.50

Hot Dog £5.00 Bottled Drinks £2.00

Chilli Cheese Dog Chocolate & Crisps £1.00 £6.00 with grated cheese and Jalapenos

8 CASH MACHINES

The closest free cash machine is in Asda Supermarket on London Road around a 15 minute walk from the stadium.

MATCHDAY PROGRAMME

Packed with exclusive interviews, pictures and all the information you need about the Chelsea Ladies, the matchday programme is the perfect souvenir for any supporter. Programmes can be purchased near the turnstiles, and are priced at £2.

matchday RAFFLE

Every matchday, there is the opportunity to win a variety of Chelsea related prizes by purchasing a raffle ticket. They cost £1 each and can be purchased from the matchday volunteers near the turnstiles. The draw is made at half- time.

who to speak to

There are a number of volunteers who work on a matchday. They are here to help you should you have any questions. They are easy to spot as they will be wearing Chelsea Ladies uniform.

9 FEEDBACK

Providing excellent customer service is important to all our staff and is exactly what you should expect to receive. Once you have visited us please let us know your feedback either by emailing [email protected] or by sending a letter by post to:

Customer Services, Chelsea Football Club, Stamford Bridge, Fulham Road, London SW6 1HS

CONTACT US

Chelsea Football Club, Stamford Bridge, Fulham Road, London SW6 1HS

General Enquiries: 0371 811 1955 International Number: 0044 207 386 9373 Email: [email protected] Supporter Liaison Officer:[email protected]

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