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Kobe University Repository : Thesis The Quality of Work Life and Subjective Career of Japanese 学位論文題目 Employees(労働生活の質が日本人従業員の主観的キャリアに与える Title 影響) 氏名 Sophia, Ali Author 専攻分野 博士(経営学) Degree 学位授与の日付 2019-03-25 Date of Degree 公開日 2020-03-01 Date of Publication 資源タイプ Thesis or Dissertation / 学位論文 Resource Type 報告番号 甲第7426号 Report Number 権利 Rights JaLCDOI URL http://www.lib.kobe-u.ac.jp/handle_kernel/D1007426 ※当コンテンツは神戸大学の学術成果です。無断複製・不正使用等を禁じます。著作権法で認められている範囲内で、適切にご利用ください。 PDF issue: 2021-09-24 Doctoral Dissertation The Quality of Work Life and Subjective Career of Japanese Employees January 21st, 2019 Graduate School of Business Administration, Kobe University Supervisor: Professor Ryuta Suzuki Business Administration 149B409B Sophia Ali ABSTRACT This study investigates the influence of quality of work life on subjective career, explores the affective process through which the influence occurs, and highlights the generational constraints in the process. A moderated-mediation model was developed by integrating the affective events theory with the prior literature on quality of work life. Data included measures of quality of work life, the positive and negative affect schedule as well as three states of subjective career of the Japanese employees. The proposed relationships were tested with robust data analytic techniques on a sample of 442 employees. The results are consistent with the hypothesized conceptual scheme that the influence of quality of work life on subjective career is mediated by the affective states of the employees, and it is moderated by generation. Specifically, the influence of quality of work life on a negative affective state along with the overall influence on career mist and career drift via a negative affective state is significantly higher for the millennials than the non-millennials. However, there are no significant generational differences in the framework of quality of work life and career hope via a positive affective state. These results have been discussed in this dissertation along with the implications. Keywords: Quality of work life, Generational differences, Millennials, Positive affect, Negative affect, Career mist, Career drift, Career hope, Japan DEDICATION To my father, Mr. Syed Muhammad Ali Kazmi, for his boundless wisdom, unconditional love and immense belief in me; and, to my Mother, Dr. Shamim Ali for her intellect, infinite optimism, and unwavering support. ACKNOWLEDGEMENTS Firstly, I would like to thank Allah, the most gracious and compassionate. Secondly, I would like to express my profound gratitude for my supervisor, Prof. Ryuta Suzuki. His constant guidance and support have led me towards the successful completion of my research work. I would also like to appreciate his intellect, creativity, and problem-solving skills. I am also grateful for the keen evaluation of my research work by the dissertation committee members, Prof. Norio Kambayashi, Prof. Ralf Bebenroth, and Dr. Yoshiko Niwamoto. I am particularly indebted to Prof. Ralf Bebenroth for his constructive criticism, detailed feedback, and encouragement. Furthermore, I am thankful to Dr. Yoshiko Niwamoto for her sound advice and encouragement during the intermediate and advanced stages of my research. Thirdly, I am thankful to the Ministry of Education, Culture, Sports, Science, and Technology (MEXT), for providing me the opportunity to study for a doctorate, and conduct research in Japan. I would also like to appreciate the diligence and efficiency of the staff in the academic affairs office of the business faculty at Kobe University. Moreover, I would like to acknowledge the support I received from the students of Kobe University who provided me unconditional assistance and helpful feedback. Additionally, I also attribute the successful completion of my research work to the amazing friends I’ve made in Japan, whose moral support has been invaluable for me. Last but not least, I am immensely grateful to all of my family members for their incomparable positivity as well as helpful input on this research theme. I am particularly thankful to Mr. Syed Mumtaz Hussain Kazmi for his keen attention to detail and insightful comments, and to my sister, Dr. Tanya Ali for constantly inspiring and supporting me to undertake challenging tasks. TABLE OF CONTENTS 1. Introduction ....................................................................................................................... 1 1.1 Research problem........................................................................................................ 3 1.2 Rationale....................................................................................................................... 8 1.3 Objectives....................................................................................................................12 1.4 Significance.................................................................................................................13 1.5 Thesis outline...............................................................................................................13 2. Theoretical background and literature review .................................................................. 15 2.1 Quality of work life......................................................................................................17 2.2 Subjective career..........................................................................................................19 2.3 Generational differences...............................................................................................24 2.4 Affective events theory.................................................................................................27 2.5 QWL and subjective career..........................................................................................29 2.5.1 QWL and affective states.....................................................................................34 2.5.2 Affective states and subjective career..................................................................38 2.5.3 The mediating role of affective states..................................................................43 2.5.4 The moderating role of generation.......................................................................44 2.6 Conceptual framework.................................................................................................59 3. Methodology ..................................................................................................................... 60 3.1 Study-I: sampling.........................................................................................................60 3.2 Study-I: measurement..................................................................................................60 3.2.1 Independent variable...........................................................................................60 3.2.2 Dependent variables............................................................................................61 3.2.3 Control variables.................................................................................................61 3.3 Study-I: reliability and validity....................................................................................61 3.4 Study-II: sampling.......................................................................................................62 3.5 Study-II: measurement.................................................................................................63 3.5.1 Independent variable...........................................................................................63 3.5.2 Dependent variables............................................................................................63 3.5.3 Control variables.................................................................................................64 3.5.4 Mediating variable..............................................................................................64 3.5.5 Moderating variable............................................................................................64 3.6 Study-II: reliability and validity...................................................................................65 4. Results ............................................................................................................................... 68 4.1 Study-I..........................................................................................................................68 4.1.1 Study-I: QWL and career mist............................................................................69 4.1.2 Study-I: QWL and career drift............................................................................69 4.1.3 Study-I: QWL and career hope...........................................................................70 4.2 Study-II........................................................................................................................72 4.2.1 Study-II: QWL and career mist..........................................................................73 4.2.2 Study-II: QWL and career drift..........................................................................79 4.2.3 Study-II: QWL and career hope.........................................................................82 5. Discussion..........................................................................................................................84 5.1 QWL and career mist...................................................................................................85