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Middlesex University Research Repository an Open Access Repository Of
Middlesex University Research Repository An open access repository of Middlesex University research http://eprints.mdx.ac.uk Haddock-Millar, Julie and Rigby, Chris (2015) Business strategy and the environment Tesco Plc’s declining financial performance and underlying issues. Review of Business and Finance Studies, 6 (3) . pp. 91-103. ISSN 2150-3338 [Article] Published version (with publisher’s formatting) This version is available at: https://eprints.mdx.ac.uk/18143/ Copyright: Middlesex University Research Repository makes the University’s research available electronically. Copyright and moral rights to this work are retained by the author and/or other copyright owners unless otherwise stated. The work is supplied on the understanding that any use for commercial gain is strictly forbidden. A copy may be downloaded for personal, non-commercial, research or study without prior permission and without charge. Works, including theses and research projects, may not be reproduced in any format or medium, or extensive quotations taken from them, or their content changed in any way, without first obtaining permission in writing from the copyright holder(s). They may not be sold or exploited commercially in any format or medium without the prior written permission of the copyright holder(s). Full bibliographic details must be given when referring to, or quoting from full items including the author’s name, the title of the work, publication details where relevant (place, publisher, date), pag- ination, and for theses or dissertations the awarding institution, the degree type awarded, and the date of the award. If you believe that any material held in the repository infringes copyright law, please contact the Repository Team at Middlesex University via the following email address: [email protected] The item will be removed from the repository while any claim is being investigated. -
Tesco PLC Annual Report and Financial Statements 2008
212584_TESCO_REP_COVER 1/5/08 19:33 Page 1 Tesco PLC Tesco Annual Report and Financial Statements 2008 and Financial Statements Annual Report Every Little Helps More than the weekly shop www.tesco.com/annualreport08 Annual Report and Financial Statements 2008 212584_TESCO_REP_COVER 1/5/08 19:33 Page 2 Tesco PLC Tesco House Contents More than the Delamare Road Cheshunt weekly shop Hertfordshire EN8 9SL Financial highlights 1 Most people know something about Tesco. After all, we are the UK’s largest Chief Executive’s statement 2 grocer and we’ve been serving customers for the best part of a century. What you The use of the FSC logo identifies Report of the Directors 3 might not know, is that Tesco is also the products which contain wood from well-managed forests certified in > Business Review 3 world’s third largest grocery retailer with accordance with the rules of the > General information 18 operations in 12 international markets, Forest Stewardship Council. > Corporate governance 20 employing over 440,000 people and Printed on 100% recycled paper serving millions of customers every week. with FSC certification. All pulps are Elemental Chlorine Free (ECF) and Directors’ remuneration report 25 the manufacturing mill is accredited We’re not simply about providing great with the ISO 14001 standard for Financial statements 39 quality food at affordable prices. environmental management. > Statement of Directors’ Printed by CTD using an alcohol- free process. The printing inks responsibilities 40 We provide more choice than ever to are made with non-hazardous > Independent auditors’ report more customers, whether it’s through vegetable oil from renewable sources. -
Giulia Londei
Giulia Londei LinkedIn profile: https://www.linkedin.com/in/giulia-londei-24931b11/ Address: 14 Wellesley Mansion, Edith Villas, W14 9AH, London Mobile: +44 7768 368412 E-mail: [email protected] Nationality: Italian European Driving licence: B SUMMARY Professional Sommelier and Store Manager with a unique set of skills in Economics & Analytics. Strong professional education with a first Bachelor’s Degree in Economics and Management at Ca’ Foscari University (Venice) and a further Master’s Degree at Bocconi University (Milan). After years of working in companies’ different departments, with the aim of finding a job that could conciliate my studies and background with my passion for the world of wines and my active nature, I’ve explored the hospitality business starting from scratch. Now that I’ve achieved the highest position in store, I’m exploring new ways of giving value to both my very different experiences in both Italy and UK. I’m a reliable and open-minded person with a positive and proactive personality and with inexhaustible willing to learn. Data driven thinking is the objective path that has always guided me when moving towards new and international experiences. EDUCATION March 2009 - L. Bocconi University (Milan) Bocconi is Italy's number 1 university and one of the top 10 MBA programs worldwide both in the Financial Times and The Economist rankings. Master’s Degree in management studies: Accounting and Corporate Finance Thesis Subject: Business strategy and performance measurement (Balanced Scorecard's implementation: a case study) November 2006 - Ca’ Foscari University (Venice) Bachelor’s Degree in economics and management: Auditing and Corporate Law Thesis Subject: Corporate Social Responsibility July 2002 - Lyceum A. -
Accounting for Uk Retailers' Success
THE UNIVERSITY OF MANCHESTER - APPROVED ELECTRONICALLY GENERATED THESIS/DISSERTATION COVER-PAGE Electronic identifier: 16349 Date of electronic submission: 27/09/2015 The University of Manchester makes unrestricted examined electronic theses and dissertations freely available for download and reading online via Manchester eScholar at http://www.manchester.ac.uk/escholar. This print version of my thesis/dissertation is a TRUE and ACCURATE REPRESENTATION of the electronic version submitted to the University of Manchester's institutional repository, Manchester eScholar. Approved electronically generated cover-page version 1.0 ACCOUNTING FOR UK RETAILERS’ SUCCESS: KEY METRICS FOR SUCCESS AND FAILURE A thesis submitted to the University of Manchester for the degree of Doctor of Philosophy in the Faculty of Humanities 2015 TARLOK N. TEJI MANCHESTER BUSINESS SCHOOL Contents LIST OF TABLES .......................................................................................................................... 9 LIST OF FIGURES ...................................................................................................................... 10 ABSTRACT ................................................................................................................................. 11 DECLARATION AND COPYRIGHT ............................................................................................ 12 ACKNOWLEDGEMENTS ........................................................................................................... 13 PREFACE .................................................................................................................................. -
The 7 Success Factors Towards Data Transformation 2018 the 7 Success Factors Towards Data Transformation the Data Economy Continues to Grow at an Alarming Rate
Whitepaper The 7 success factors towards Data Transformation 2018 The 7 success factors towards Data Transformation The data economy continues to grow at an alarming rate. Every two days, organisations across the globe generate 5 exabytes of information: that’s the equivalent of all the words ever spoken by human beings since the beginning of time. As consumers, we’re all regular contributors to this booming data economy. According to recent calculations, Google now processes over 40,000 search queries every second, we touch our phones an average of 2,600 times a day and, in 2017, Netflix subscribers across the world watched 140 million hours of programming a day. From Amazon to AirBnB, the most successful However, when it comes to data, the real value modern companies are agile and bold, driving doesn’t lie in volume; rather, it’s in the ability to industry transformation with their focus on find the nuggets of insight that reveal the true customer experience and willingness to adjust picture of business performance and to act on their strategies based on data-driven insights. these to generate transformational growth. ©2018 Starcount Insights Ltd 2 Whitepaper: The 7 success factors towards Data Transformation The 7 factors below highlight the key areas to consider when working towards a successful data transformation. 1 There is an Art & Science to Data Data (Analytics) needs interpretation and creative thought. Data is truth but we need to understand that we get what we measure and all businesses have operational bias – what is cause and what is effect? We use science to code and describe our inputs and patterns. -
1 Tesco's Clubcard Customer Relationship Management
Tesco’s Clubcard Customer Relationship Management Programme: The challenges of coming to terms with a changing market Synopsis For almost two decades, Tesco was seen to be one of the most successful retail organisations in the world, with a pioneering Clubcard-based loyalty scheme and the development of a strategic CRM (Customer Relationship Management) programme that provided the company with the basis for true customer insight and greater brand engagement. However, in 2011 the company began to suffer as the result of a more competitive environment and a series of internal pressures. In 2012, it issued its first profit warning in 20 years and saw £5 billion wiped off its market value. Within this case study, we examine Tesco’s spectacular growth, the development of its highly successful Clubcard, and some of the problems that began to emerge after the departure of its boss, Terry Leahy. Background In 2003 Management Today voted Tesco the UK’s Most Admired Company and its boss, Sir Terry Leahy, Most Admired Leader. In 2005, the company again picked up the two awards, a feat that had not been achieved since Management Today, in conjunction with Mercer Consulting, launched the Most Admired Companies scheme in 1989. In doing this, they also won outright two of the nine criteria used to judge companies: Capacity to Innovate and Use of Corporate Assets. In 2009, the company was ranked by The Financial Times as the 106th most valuable company in the world. However, in 2010, Terry Leahy, one of the principal architects of the company’s success, announced that he would retire the following year and, within two days, £778 million was wiped off the company’s stock market value. -
Tesco in the UK Socio Economic Contribution 2016/17
0 Tesco in the UK The socio-economic contribution in FY 2016/17 June 2018 Document classification: KPMG public kpmg.com/uk 1 Important notice This report has been prepared by KPMG LLP (“KPMG”) solely for Tesco Stores Limited (“Tesco” or “Addressee”) in accordance with the terms of engagement agreed between Tesco and KPMG. KPMG’s work for the Addressee was performed to meet specific terms of reference agreed between the Addressee and KPMG and that there were particular features determined for the purposes of the engagement. The report should not be regarded as suitable to be used or relied on by any other person or for any other purpose. The report is issued to all parties on the basis that it is for information only. This report is not suitable to be relied on by any party wishing to acquire rights against KPMG (other than Tesco) for any purpose or in any context. Any party other than Tesco that obtains access to this report or a copy and chooses to rely on this report (or any part of it) does so at its own risk. To the fullest extent permitted by law, KPMG does not accept or assume any responsibility to any readers other than Tesco in respect of its work for Tesco, this report, or any judgements, conclusions, opinions, findings or recommendations that KPMG may have formed or made. KPMG does not assume any responsibility and will not accept any liability in respect of this report to any party other than Tesco. KPMG does not provide any assurance on the appropriateness or accuracy of sources of information relied upon and KPMG does not accept any responsibility for the underlying data used in this report. -
Business Management Review Semester 2 – 2010 BUSINESS MANAGEMENT REVIEW Tesco PLC
By Dionne van het Kaar Student no. 09028730 Class: ES3-1C Tutor: Mr. L.J. Harris Course: Management of Organisations in Europe Business Management Review Semester 2 – 2010 BUSINESS MANAGEMENT REVIEW Tesco PLC Introduction Description of the company: Tesco is an international hypermarket chain. It was founded in 1924 in Britain. It is the largest British retailer by its global sales and local market share. Tesco is the third largest retailer in the world behind Wal-Mart in the United States, and Carrefour of France. The chain uses the slogan: "Every Little Helps". Brief History Tesco was founded by British businessman Jack Cohen in 1919, who began to sell groceries from a stall in East London (Hackney). He became market stall holder of a number of stalls and started a wholesale business. In 1924 the Tesco brand made its appearance. The name originates from when Jack Cohen ordered a shipment of tea from tea supplier T.E. Stockwell. He took the two initials of the supplier and the first letter of his surname (TES), and then he combined it with the first two letters of his own surname (CO), forming ‘TESCO’ as the brand name.The first domestic brand sold by Cohen was Tesco Tea. The first Tesco store was established in 1929 in Burnt Oak, Edgware, Middlesex. In 1932 Tesco Stores Ltd became a private limited company (PLC) and by 1939, Jack owned a hundred Tesco stores. Tesco Stores (Holdings) Ltd floated on the stock exchange with a share price of 25 pence in 1947. Expansion and successes During the 1950s and the 1960s Tesco grew significantly, until it eventually had more than 800 stores. -
Tesco's Downfall Is a Warning to Data-Driven Retailers
[Business ★★★]Tesco’s Downfall Is a Warning to Data-Driven Retailers (P1) Tesco’s chairman has resigned in disgrace. The company’s market value has more than halved to an 11-year low as it acknowledged overstating profits by hundreds of millions of dollars. And a humbled Warren Buffett, after opportunistically raising his stake in the company after a surprise profit warning, confessed to CNBC: “I made a mistake on Tesco. That was a huge mistake by me.” (P2) Indeed. Britain’s biggest supermarket chain has not only seen its fortunes erode but its reputation for competitiveness, creativity and integrity collapse. Even before its accounting travails, a former chairman had sharply criticized former CEO Sir Terry Leahy, who had led Tesco to market dominance and worldwide admiration, for leaving a shambles of a legacy. Leahy’s immediate successor resigned in July; his successor from Unilever now confronts more of a turnaround than he had ever expected. What the heck happened to Tesco? (P3) Many analysts and unhappy investors point to Tesco’s ill-fated Fresh & Easy convenience store foray in America just as the global financial crisis kicked in. The failed expansion effort ultimately led to write- downs topping $3 billion. At the same time, dramatically increased price competition by discounters such as Aldi severely undercut Tesco’s “every little helps” value proposition. The company still declines to say whether its systemic supplier-related accounting misstatements better reflect malpractice or malfeasance. Regardless, Tesco’s collective failures feel operational, organizational and cultural. This isn’t simply bad luck. (P4) But beyond the business clichés of “big bets gone bad” and “not keeping one’s eye on the ball” is the disconcerting fact that the core competencies that made Tesco a marketing juggernaut and analytics icon appear almost irrelevant to its unhappy narrative of erosion and decay. -
No.1 Retailer in Britain Uses 'Clubcard' to Thwart Wal-Mart by Cecilie Rohwedder from Wall Street Journal, 6 June 2006
No.1 Retailer in Britain Uses 'Clubcard' to Thwart Wal-Mart by Cecilie Rohwedder from Wall Street Journal, 6 June 2006 (c) 2005Dow Jones & Company, Inc.Reproduced with permission of copyright owner.Further reproduction or distribution is prohibited without permission. CHESHUNT, England -- When Wal-Mart Stores Inc. entered the British market in 1999 by buying a chain of stores here, many expected it to dominate. Instead, Wal-Mart's largest non-American operation has been struggling recently, and its top local rival is thriving. That rival is Tesco PLC, Britain's largest retailer. Its big weapon is information about its customers. Tesco has signed up 12 million Britons for its Clubcard program, giving cardholders discounts in exchange for their name, address and other personal information. The Clubcard has helped boost Tesco's market share in groceries to 31%, nearly double the 16% held by Wal-Mart's Asda chain, according to market-research firm Taylor Nelson Sofres. The data let Tesco tailor promotions to individual shoppers and figure out quickly how new initiatives are working. After Tesco introduced Asian herbs, cooking oil and other ethnic foods in neighborhoods with many Indians and Pakistanis, the data showed the new products were also popular with affluent white customers. The company quickly expanded the rollout. Tesco's computers often turn up counterintuitive results. Shoppers who buy diapers for the first time at a Tesco store can expect to receive coupons by mail for baby wipes, toys -- and beer. Tesco's analysis showed that new fathers tend to buy more beer because they are home with the baby and can't go to the pub. -
Ready to Take on U.S. RETAIL MARKET the No.1 Player in the U.K
TESCO Ready To Take On U.S. RETAIL MARKET The No.1 player in the U.K. retail world is set to launch a major U.S. venture. BY TOMMY LEIGHTON Editor’s Note: In looking to provide the readers of PRODUCE BUSINESS both in its own back yard and internationally. With annual group with a more comprehensive understanding of Tesco as it establishes a U.S. turnover of $85 billion (£43.1 billion) in 2006 and profits in excess base, we thought it appropriate to reach out to an editor in the United King- of $3.9 billion in both of its last two fiscal years, Tesco is now the dom who has been focusing on Tesco for years. world’s fifth largest grocery retailer. I asked my friend Tommy Leighton, editor of FPJ, the U.K.’s weekly The might of Tesco in the United Kingdom is such that around trade publication for the fresh produce industry, to share his understanding £1 of every £6 spent by British consumers goes through a Tesco till of what makes Tesco tick. Many thanks to Tommy and to FPJ for this contri- at one of its 1,800-plus stores. With more than 30 percent of the bution to our understanding of what we have to look forward to as Tesco U.K. supermarket sector in its pocket, the group has built steadfast comes to America. — Jim Prevor foundations from which to launch its international empire. Just a dozen years after opening its first overseas store, Tesco is esco, which is headquartered in Cheshunt, Hertford- the market leader in five of the 12 European and Asian markets in shire, England, will enter the U.S. -
Tesco Annual Report 2018
Tesco PLC Annual Report and Financial Statements 2018 Statements Financial and Report Annual PLC Tesco Serving shoppers a little better every day. Annual Report and Financial Statements 2018 WorldReginfo - 6c498727-aa42-404f-b71d-742d1ccb950a Welcome to our Annual Report. The screen icon indicates where further information is available online. We have also produced a number of short videos, available at www.tescoplc.com/ar2018. WorldReginfo - 6c498727-aa42-404f-b71d-742d1ccb950a Strategic report Tesco at a glance As a leading retailer, our 440,000(a) colleagues serve around 80 million customers every week, in more than 6,800(b) stores and online. +2.3% +2.8% +28.4% +80.6% £51.0bn∆(c) £57.5bn (c) £1,644m∆(c) £1,837m (c) Group sales Statutory revenue Group operating profit before Operating profit (2016/17: £49.9bn) (2016/17: £55.9bn) exceptional items (2016/17: £1,017m) (2016/17: £1,280m) +795.2% +62.7% +>100% +21.7% £1,298m (c) 11.88p∆(c) 12.08p (c) £2,773m∆ Statutory profit before tax Diluted EPS pre-exceptional items, Statutory diluted EPS Retail operating cash flow (2016/17: £145m) IAS 19 finance costs and IAS 39 fair (2016/17: 0.81p) (2016/17: £2,278m) value remeasurements (2016/17: 7.30p) 29.6% down ∆ Alternative performance measures (APM) Measures with this symbol ∆ are defined in the Glossary ∆(d) section of the Annual Report on pages 150 to 153. (a) Based on an actual year-end headcount. £(2.6)bn 3.0p (b) Includes franchise stores. Net debt Dividend per share (c) Reported on a continuing operations basis.