COMMUNITY HEALTH 2016 NEEDS ASSESSMENT

Texas Health Resources Community Health Needs Assessment: Implementation Strategy System-Wide Report 2017-2019

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Contents

EXECUTIVE SUMMARY ...... 3 ABOUT HEALTH RESOURCES ...... 3 Mission, Vision and Values ...... 3 COMMUNITY HEALTH NEEDS ASSESSMENT AND IMPLEMENTATION STRATEGY ...... 3 IMPLEMENTATION STRATEGY REPORT ...... 5 TEXAS HEALTH’S 6 CHNA & IS OVERVIEW ...... 6 IMPLEMENTATION STRATEGY PLAN ...... 7 PRIORITY AREA: BEHAVIORAL HEALTH ...... 8 PRIORITY AREA: CHRONIC DISEASE ...... 10 PRIORITY AREA: AWARENESS, HEALTH LITERACY, & NAVIGATION ...... 13 CONCLUSION ...... 19 APPENDIX A. 2016 CHNA HEALTH PRIORITIES BY FACILITY ...... 20 APPENDIX B. ABOUT HCI & AUTHORS ...... 21 ABOUT HEALTHY COMMUNITIES INSTITUTE ...... 21 REPORT AUTHORS ...... 21 PROJECT TEAM ...... 21

PRODUCED BY HEALTHY COMMUNITIES INSTITUTE, APRIL 2017 WWW.CONDUENT.COM/COMMUNITY-POPULATION-HEALTH

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Executive Summary

ABOUT TEXAS HEALTH RESOURCES Texas Health Resources is one of the largest faith-based, nonprofit health care delivery systems in the United States and the largest in in terms of patients served. The system's primary service area consists of 16 counties in north central Texas, home to more than 6.8 million people. Texas Health was formed in 1997 with the assets of Fort Worth-based Harris Methodist Health System and Dallas- based Presbyterian Healthcare Resources. Later that year, Arlington Memorial Hospital joined the Texas Health system. Texas Health has 24 acute-care and short-stay hospitals that are owned, operated, joint- ventured or affiliated with the system. It has more than 3,800 licensed beds, more than 20,500 employees of fully-owned/operated facilities plus 2,100 employees of consolidated joint ventures, and counts more than 5,500 physicians with active staff privileges at its hospitals. MISSION, VISION AND VALUES Mission To improve the health of the people in the communities we serve. Vision Texas Health Resources, a faith-based organization joining with physicians, will be the health care system of choice. Values

 Respect – Respecting the dignity of all persons, fostering a corporate culture characterized by teamwork, diversity and empowerment.  Integrity – Conduct our corporate and personal lives with integrity; Relationships based on loyalty, fairness, truthfulness and trustworthiness.  Compassion – Sensitivity to the whole person, reflective of God's compassion and love, with particular concern for the poor.  Excellence – Continuously improving the quality of our service through education, research, competent and innovative personnel, effective leadership and responsible stewardship of resources. DIVERSITY STATEMENT We will provide and maintain a fair and equitable environment for all by valuing and respecting individual differences for our enrichment and that of the communities we serve.

COMMUNITY HEALTH NEEDS ASSESSMENT AND IMPLEMENTATION STRATEGY As stated in the Affordable Care Act, the IRS requires all non-profit hospitals to complete a Community Health Needs Assessment (CHNA) and adopt an Implementation Strategy (IS) to meet identified needs every 3 years. This report summarizes the 2016 IS planning process, at a system level, for 23 of Texas Health’s wholly-owned, non-profit and joint venture hospitals.

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Figure 1: Map of Texas Health Service Area Counties

Headquartered in Arlington, Texas, Texas Health serves the fourth-largest metropolitan region in the United States: the Dallas-Fort Worth Metroplex. The health care system includes 24 wholly owned hospitals and joint-venture facilities, and a network of physician practices that serve 16 counties. Figure 1 shows the service area counties of the 23 Texas Health facilities included in the assessment. The north zone includes Cooke, Denton, Collin, and Tarrant counties and the following facilities: Texas Health Allen, Texas Health Plano, Texas Health Diagnostics & Surgery, Texas Health Denton, Texas Health Flower Mound, Texas Health Alliance, Texas Health HEB, and Texas Health Southlake. The southeast zone includes Dallas, Rockwall, and Kaufman counties and the following facilities: Texas Health Dallas, Texas Institute for Surgery, Texas Health Rockwall, and Texas Health Kaufman. The southwest zone includes Dallas, Tarrant, Erath, Johnson, and Parker counties and the following facilities: Texas Health Arlington Memorial, Texas Health Heart & Vascular, Texas Health Stephenville, Texas Health Cleburne, Texas Health Huguley, Texas Health Azle, USMD Fort Worth, Texas Health Fort Worth, Texas Health Specialty, Texas Health Southwest, and USMD Arlington. A full list of the prioritized needs by facility is included in Appendix A.

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Texas Health partnered with Conduent Healthy Communities Institute (HCI) to complete the Implementation Strategy for each facility listed above through the following steps:  Providing program inventory worksheet  Conducting evidence-based practice research  Developing template for IS data collection  Authoring IS Reports

IMPLEMENTATION STRATEGY REPORT This report summarizes the plans for Texas Health Resources to address the prioritized needs identified in the 2016 CHNA. The top priority health needs across the Texas Health system were Mental Health & Substance Abuse; Exercise, Nutrition, & Weight; and Access to Health Services and Healthcare Navigation & Literacy.

Texas Health developed a system-wide community benefit strategy to leverage internal and external resources to increase its ability to impact community health needs. From 2017-2019, Texas Health will implement strategies and activities aimed at addressing these areas. Mental Health & Substance Abuse is categorized as Behavioral Health; Exercise, Nutrition, & Weight is grouped under Chronic Disease, which has been a strategic area of focus for Community Health Improvement since the 2013 CHNA; and Access to Health Services and Healthcare Navigation & Literacy is jointly titled Awareness, Health Literacy, & Navigation.

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Teas Health’s 2016 CHNA & IS Overview Each of the CHNA and IS project steps that were undertaken for the 23 facilities are outlined below in Figure 2:

Figure 2: CHNA & IS Project Steps

This report details the Implementation Strategy for the top priority health needs at the Texas Health system level. The most frequently prioritized health needs in the 2016 CHNA among the 23 Texas Health facilities are (in order): Mental Health and Substance Abuse; Exercise, Nutrition, and Weight; and Access to Health Services and Healthcare Navigation and Literacy. A full list of the prioritized needs by facility is included in Appendix A.

Following the completion of the 2016 CHNA, Texas Health Resources developed a detailed implementation plan outlining how it will implement strategies and activities aimed at addressing these areas in 2017-2019. Mental Health & Substance Abuse is categorized as Behavioral Health; Exercise, Nutrition, & Weight is grouped under Chronic Disease, which has been a strategic area of focus for Community Health Improvement since the 2013 CHNA; and Access to Health Services and Healthcare Navigation & Literacy is jointly titled Awareness, Health Literacy, & Navigation. Texas Health has developed a system-wide Community Benefit Strategy to leverage internal and external resources to increase its ability to impact community health needs.

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Each facility will align its Implementation Strategy to the Texas Health system-wide Community Benefit Strategy, customizing the shared implementation approach and producing its own implementation strategy report with its specific programs, resources, and priorities. Some facilities will not address certain needs in their Implementation Strategy, but will continue work in many of the related areas. Reasons that a facility is not addressing a need might include rationale such as resource constraints, lack of expertise, low priority assigned, lack of effective intervention, need already being addressed, and continued level of support. Implementation Strategy Plan

Texas Health Resources is pleased to share its 2017-2019 Implementation Strategy Plan, which follows the development of the 2016 Community Health Needs Assessment (CHNA). In accordance with requirements in the Affordable Care Act and IRS 990 Schedule H requirements, the Texas Health Board of Directors approved this plan on April 24, 2016.

The following plan includes a description of the actions the health system intends to take to address Behavioral Health, Chronic Disease, and Awareness, Health Literacy, & Navigation and the anticipated impact of these actions. It also includes a description of the resources committed to address each need and any planned collaboration with other facilities or organizations. Texas Health will work with local community groups and government organizations to maximize investment of time and resources to improve the health of the people in the communities Texas Health serves. While Texas Health provides additional support for community benefit activities in the communities it serves, not all will be covered in this report.

These three priority areas are in strategic alignment with the most recent Texas Health 10-Year Strategic Plan, focusing efforts to fulfill its mission to improve the health of the people in the communities Texas Health serves. Specifically, these three priority areas strengthen the following strategic objectives: Exceptional Care, Value Creation, Consumer Focus, and Culture of Excellence.

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PRIORITY AREA: BEHAVIORAL HEALTH

Priority Area #1: Behavioral Health 6,454,144 Texans (any age) have a diagnosable mental illness. Of these individuals, 2,527,864 live below 200% of the Federal Poverty Level (FPL). Mental disorders and substance abuse problems are among the most common forms of disability. The Healthy People 2020 goal is to improve mental health and reduce substance abuse through prevention and by ensuring access to appropriate, quality behavioral health services. The Statewide Behavioral Health Coordinating Council recently released a five-year Texas Statewide Behavioral Health Strategic Need Statement Plan for 2017-2021, which identified gaps and challenges related to coordination, access, and service provision within the behavioral health system in Texas. Mental health and substance abuse were the most commonly prioritized needs across 23 Texas Health facilities. Common themes from the system-wide CHNA report include issues related to dementia, depression, tobacco use, and alcohol use. Source: U.S. Surgeon General, Texas Health and Human Services Commission, Healthy People 2020, Texas Statewide Behavioral Health Strategic Plan, Texas Health System-Wide CHNA Report Improve quality of life through awareness, detection, treatment, and management of behavioral health Goals conditions; address social determinants of health by partnering with community organizations Strategic Consumer Focus Alignment • Sste-Level Community Health Improvement Staff • Iteral Serie Lies • Etit-Level Community Health Improvement Advocates • Couit Parter Orgaizatios/Ageies • Eduators ad Other Staff • Teas Health Buildigs Resources • Sste-Level Community Health Improvement Budget • Parter Orgaizatio Loatios • Etit-Level Community Health/Community Benefit • Couit Loatios Budgets

Timeline 2017-2019

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PRIORITY AREA FRAMEWORK: BEHAVIORAL HEALTH Anticipated Impact Lead Dept Short-Term Intermediate Long-Term Strategies Activities Process Objectives (SMART) / Staff Outcomes Outcomes Outcomes (1 year) (1-3 years) (3+ years) 1.1 Explore 1.1.1 Define System- • Coplete detailed assesset of ehaioral • Irease opportunities behavioral health /Entity-Level health needs and barriers across 10 Texas understanding of for new topic area for Community Health primary service area counties behavioral system-wide strategic Health health needs and • Irease Teas Health behavioral implementation Improvement evidence-based and community health 1.1.2 Determine /Vice • Coplete oprehesie ietor of behavioral capacity to address community appropriate system- President, evidence-based behavioral health community health programs behavioral health program(s) wide approach to Program programs and current and potential both internally needs, targeting addressing Directors, collaborators with Texas underserved behavioral health Program • Assess iteral resoures Health staff and populations needs with particular Manager, • Iproe likage etee iteral liial externally with attention to Community and community service lines to better community • Irease apait to evidence-based Health address community behavioral health needs partners evaluate behavioral programs and Specialists, • Idetif appropriate ehaioral health- health programs • Adae health leverage internal and and specific program curriculum equity by external partnerships Community • Pilot progra at -3 entities improving access to implement Health • Create traiig ad hae all Couit to behavioral 1.1.3 Develop Advocates Health Advocates and educators trained health services for evaluation • Parter ith Faith Couit underserved framework to track Nurses/Community Health Workers, populations and report program Behavioral Health service line, community impact to both partners and others to implement program • Redue the internal and external prioritized to underserved populations stigma associated stakeholders with behavioral 1.1.4 Engage • Researh ehaioral health-focused health conditions partners through coalitions within Texas Health service areas through behavioral health • Assess appropriate ioleet or mobilize community coalitions within community partners in creation of new education and service areas behavioral health-focused coalition support

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PRIORITY AREA: CHRONIC DISEASE

Priority Area #2: Chronic Disease Prevention & Management, including Exercise, Nutrition & Weight Chronic conditions are a significant public health issue and societal cost. 66% of healthcare spending is directed toward people with multiple chronic conditions. However, regular physical activity, a healthful diet, and the maintenance of a healthy body weight can lower a person's risk of several chronic conditions and improve health and quality of life for those already diagnosed. The Healthy People 2020 goal is to reduce chronic conditions, such Need Statement as diabetes, and complications from chronic conditions through better prevention, detection, treatment, and education efforts. Exercise, nutrition, and weight was the second most commonly prioritized needs across 23 Texas Health facilities. Common themes from the system-wide CHNA report include issues related to the availability of healthy foods, the built environment, and obesity. Source: Dallas County Health & Human Services, Texas Health System-Wide CHNA Report Improve quality of life and reduce healthcare overutilization through the continued prevention and management Goals of chronic conditions; address social determinants of health by partnering with community organizations Strategic Consumer Focus, Exceptional Care, Value Creation, Culture of Excellence Alignment • Sste-Level Community Health Improvement Staff • Iteral Serie Lies • Entity-Level Community Health Improvement Advocates • Couit Parter Orgaizatios/Ageies • Eduators ad Other Staff • Teas Health Buildigs Resources • Sste-Level Community Health Improvement Budget • Parter Orgaizatio Loatios • Etit-Level Community Health/Community Benefit • Couit Loatios Budgets

Timeline 2017-2019

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PRIORITY AREA FRAMEWORK: CHRONIC DISEASE Anticipated Impact Lead Dept / Process Objectives Short-Term Intermediate Long-Term Strategies Activities Staff (SMART) Outcomes Outcomes Outcomes (1 year) (1-3 years) (3+ years) 2.1 Continue 2.1.1 Hold CDSMP/DSMP System- • % of orkshops aross the • % of • % of progra implementation workshops under the Texas /Entity-Level system will be held in zip codes program graduates will self- of Stanford Health program license and Community with the highest socioeconomic graduates will report "always" or University's collaborate with community Health need indicate an "often" taking Chronic organizations/agencies to Improvement/ • % of partiipats enrolled increase towards medications exactly as Disease/Diabetes hold workshops under Program in a workshop will complete 4 the total prescribed Self-Management partners' program licenses; Manager and out of 6 sessions ("graduate") confidence rate Programs partner with Faith Community Community • % of progra graduates in self-managing • % of DSMP (CDSMP/DSMP) Nurses/Community Health Health will complete both a pre- and their chronic graduates will self- Workers, community partners Advocates post-survey condition report an A1C level • % derease i and others to deliver below 9.0 overall preventable workshops to underserved Partner participant populations Organizations: healthcare 2.1.2 Complete system-wide • Couit utilization related to data analysis of preventable Council of chronic conditions hospitalizations and Greater following the Emergency Department (ED) Dallas/Area completion of utilizations for strategic Agency on CDSMP/DSMP deployment of intervention Aging of Dallas 2.1.3 Establish proof of County • % of progra partiipats • Adae concept and plan for • North will be patients from THPG Community Health collaboration with Texas Central Texas Improvement Health Physician Group Council of linkages to system- (THPG) to recommend Governments wide Key patients to CDSMP/DSMP Area Agency Performance workshops on Aging Indicators (KPI) 2.1.4 Develop evaluation plan • Sit ad • % of progra graduates through enhanced to track workshop Better will be contacted for follow-up internal and participants' sustained • Tarrat evaluation at various intervals external data behavior changes related to County Public following workshop completion capturing and the management of chronic Health mining

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conditions and self-reported • Uited Wa • Irease Teas • Irease Teas biometrics at various intervals of Tarrant Health and Health capacity to following completion of the County/Area community capture and compare workshop Agency on capacity to data on varying 2.1.5 Develop and implement Aging of • % of progra graduates address the audiences - both process to cross-reference Tarrant will be cross-checked against management of patients and workshop participant County Texas Health EHRs for chronic community members - information with internal readmission rates both pre- conditions in through internal Electronic Health Records and post-workshop underserved linkages and external (EHRs) to determine populations partnerships utilization rates • % derease i preventable participant healthcare utilization related to chronic conditions in zip codes with the highest socioeconomic need 2.2.1 Manage and 2.2 Continue to address the System-Level • % of ahieeet of • % • % iproeet • % iproeet strengthen treatment and management Community available dollars for DY6 improvement over baseline in over baseline in Delivery System of chronic conditions Health • Proide traiig ad tehial over baseline in selected measure selected measure Reform Incentive (Diabetes, Congestive Heart Improvement/ assistance around PFM selected bundles related to bundles related to Payment (DSRIP) Failure, Hypertension, and System protocols to ensure alignment measure bundles chronic conditions chronic conditions programs Hyperlipidemia) in Programs and of entities/projects related to underserved populations Reporting • Pursue repliatio of ke chronic through programs provided Director DSRIP projects through grants conditions under the Medicaid 115 Waiver

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PRIORITY AREA: AWARENESS, HEALTH LITERACY, & NAVIGATION

Priority Area #3: Awareness, Health Literacy, & Navigation Overall, 16% of Texans lack health insurance, and 29% of nonelderly Texans (ages 0-64) living below 200% Federal Poverty Level are uninsured. But coverage is not the only need. Low health literacy--an individuals' ability to obtain, process, and understand basic health information--has been linked to poor health outcomes such as higher rates of hospitalization and less frequent use of preventive services. Increased access to comprehensive, quality health care services and improved health literacy are part of the Healthy People 2020 goals and objectives and are important Need Statement measures to improve health equity and quality of life. Access to health services and health literacy and navigation were the third most commonly prioritized needs across 23 Texas Health facilities. Common themes from the system-wide CHNA report include issues related to low health insurance coverage, healthcare provider shortage, health literacy, language and cultural barriers, and resource navigation Source: The Henry J. Kaiser Family Foundation, U.S. Department of Health and Human Services, Texas Health System-Wide CHNA Report Increase individuals' awareness of and access to health information and services that are accurate, accessible and Goals actionable; address social determinants of health by partnering with community organizations Strategic Consumer Focus Alignment • Sste-Level Community Health Improvement Staff • Iteral Serie Lies • Etit-Level Community Health Improvement Advocates • Couit Parter • Eduators ad Other Staff Organizations/Agencies Resources • Sste-Level Community Health Improvement Budget • Teas Health Buildigs • Etit-Level Community Health/Community Benefit Budgets • Parter Orgaizatio Loatios • Aut Bertha Platfor ad Other Tehologies • Counity Locations

Timeline 2017-2019

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PRIORITY AREA FRAMEWORK: AWARENESS, HEALTH LITERACY, & NAVIGATION Anticipated Impact Lead Dept / Short-Term Intermediate Long-Term Strategies Activities Process Objectives (SMART) Staff Outcomes Outcomes Outcomes (1 year) (1-3 years) (3+ years) 3.1 Continue 3.1.1 Raise awareness System- • Disseiate resoures to eteral • Irease oerall investment in and disseminate /Entity-Level stakeholders, particularly those utilization of tool Community information on Community working with underserved Connect Online Community Connect to Health populations • Irease strategi Resource Guide internal and external Improvement/ • Estalish strealied proess ith utilization with stakeholders Program Care Transitions that ensures particular focus on Manager and appropriate and effective utilization underserved Community of Community Connect by internal populations Health team for discharge and referrals Advocates • Estalish proof of oept ad pla • Irease iteral for integration with Texas Health capacity to provide Physician Group (THPG) and Faith consumers with • Irease Community Nursing, ensuring proper information on community collection and alignment of metrics navigating the capacity to provide • % irease i use • Develop collateral resources healthcare system consumers with of tool by individuals necessary to train Community Health that is accurate, information on living in zip codes with Advocates, THPG clinicians & staff, accessible and navigating the the highest and Faith Community actionable healthcare system socioeconomic need* Nurses/Community Health Workers that is accurate, on utilization and integration accessible and • Adae health • Create proess to use Couit actionable equity by improving Connect data to inform strategic and access to healthcare programmatic decisions resources for underserved populations

• Iproe disharge planning through integration of tool into internal processes

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3.2 Continue 3.2.1 Hold AMOB System- • % of orkshops aross the • % of progra implementation workshops under the /Entity-Level system will be held in zip codes with graduates will of Texas Health program Community the highest socioeconomic need or report that they are MaineHealth's license and collaborate Health the highest incident rates of falls "not at all" A Matter of with community Improvement/ • % of partiipats erolled i a concerned that they Balance Fall organizations/agencies Program workshop will complete 5 out of 8 will fall in the three Prevention to hold workshops Manager and sessions ("graduate") months following Program under partners' program Community • % of progra graduates ill the last class (AMOB) licenses; partner with Health complete both a pre- and post- Faith Community Advocates survey • % of progra Nurses/Community graduates will Health Workers, Partner report that they are community partners and Organizations: "absolutely sure" others to deliver • Couit that they can find a workshops to Council of way to get up if they underserved Greater fall populations, as well as Dallas/Area those living in high fall Agency on • % of progra rate areas Aging of Dallas graduates will 3.2.2 Establish proof of County • % of progra partiipats ill report that they are concept and plan for • North be patients from THPG "absolutely sure" collaboration with THPG Central Texas that they can

to recommend patients Council of increase physical to AMOB workshops Governments strength and Area Agency become steadier on 3.2.3 Develop evaluation on Aging • % of progra graduates ill e their feet • % derease i • % derease i plan to track workshop • Sit ad contacted for follow-up evaluation overall participant healthcare utilization participants' sustained Better at various intervals following healthcare rate related to falls or behavior changes • Tarrat workshop completion utilization fall-related injuries for related to fall prevention County Public associated with older adults living in

and fear of falling at Health falls or fall-related zip codes with high various intervals • Uited Wa injuries of economic need following completion of of Tarrant participants the workshop County/Area following the • % derease i Agency on completion of healthcare utilization 3.2.4 Develop and Aging of • % of progra graduates ill e AMOB rate related to falls or implement process to Tarrant cross-checked against Texas Health fall-related injuries for

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cross-reference County EHRs for readmission rates both pre- older adults living in workshop participant and post-workshop zip codes with the information with highest fall incident Electronic Health rates Records (EHRs) to determine utilization rates • Irease Teas Health and community capacity to address the fear • Irease Teas of falling and fall Health capacity to prevention in capture and underserved compare data on populations varying audiences - • Adae Couit both patients and Health Improvement community linkages to system- members - through wide Key Performance internal linkages Indicators (KPI) and external through enhanced partnerships internal and external data capturing and mining 3.3.1 Manage 3.3 Continue to provide System-Level • % of ahieeet of aailale • % iproeet • % • % iproeet and strengthen Emergency Department Community dollars for DY6 over baseline in improvement over over baseline in Delivery System (ED) navigation Health • Proide traiig ad tehial selected bundle baseline in selected bundle Reform programs to Improvement/ assistance around PFM protocols to measures selected bundle measures Incentive underserved System ensure alignment of entities/projects measures Payment populations under the Programs and • Pursue repliation of key DSRIP (DSRIP) Medicaid 115 Waiver Reporting projects through grants programs Director 3.4.1 Manage 3.4 Continue to address System-Level • Work ith Community Health • % of patiets • % of all and strengthen awareness, literacy and Community Advocates to ensure 80% of grantees referred to a partnered clinics operations of navigation through Health meet expectations and demonstrate partnered clinic by will have an Clinic Connect grants awarded to Improvement/ impact hospital staff will be average wait time for optimal community clinics System • Deelop ad douet a reruitig seen within 3 for next available performance Programs and process with a goal of two (2) business days appointment that

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Reporting additional clinics for next application is no more than 7- Director cycle 10 days • % of adults ith • Foralize poli ad proedures diagnosed and strengthen governing hypertension committee's role to ensure strategic receiving care in alignment with metrics partnered clinics will • Epad parterships ith Federall have a most recent Qualified Health Centers (FQHCs) to blood pressure less align with Community Health than 140/90 Improvement mission 3.5 Continue 3.5.2 Increase System-Level • Cotiue progress toard • , idiiduals collaboration community engagement Community community involvement with a shift participate in an on Fort Worth in Blue Zones activities, Health in focus to the holistic engagement engagement activity Blue Zones particularly healthy Improvement/ experience over individual (personal pledge, Project eating and movement Health engagement cooking demo, Improvement • Cotiue ipleetatio of purpose workshop, & Blue Zones community projects, including the volunteer Program Stop 6 Community Redevelopment opportunity, or Director Project which targets an walking group) underserved population • Cotiue to epad Blue Zoes' • , eploees reach system-wide to Texas Health represented by Blue employees Zones approved worksites

• Blue Zoes approved restaurants

• Blue Zoes approved grocery stores

• Blue Zoes approved schools

• , partiipats

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represented by Blue Zones approved faith-based • Copletio of communities community projects, including the Community Circulator project that fosters alternative transportation connectivity between two significant Fort Worth city sections

• Irease i • Fort Worth Well- community Being Index (WBI) awareness of score of 64 walkable neighborhoods and • % of idiiduals Fort Worth city surveyed report streets exercising 30+ minutes 3 days a week or more

• % of idiiduals surveyed report having easy access to affordable fresh fruits and vegetables

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Conclusion

Teas Health’s sste-wide 2016 CHNA and IS efforts have culminated in this report, outlining plans for 2017-2019. The CHNA included the analysis and synthesis of quantitative and qualitative data, including community input gathered through interviews, focus groups, and a community survey, to determine significant needs. Each of the 23 Texas Health facilities included in the assessment took the data into account, along with specific criteria, to prioritize the health needs of the communities they serve. Mental health and substance abuse; exercise, nutrition, and weight; and access to health services and healthcare navigation and literacy were found to be the most pressing health needs across Texas Health’s serie area. Following the completion of the CHNA, Texas Health developed a plan to address these needs in 2017- 2019. Mental Health & Substance Abuse is categorized as Behavioral Health; Exercise, Nutrition, & Weight is grouped under Chronic Disease, which has been a strategic area of focus for Community Health Improvement since the 2013 CHNA; and Access to Health Services and Healthcare Navigation & Literacy is jointly titled Awareness, Health Literacy, & Navigation.

Texas Health is committed to improving the overall health and wellness of the people in the communities it serves. Texas Health will continue to collaborate with local government and community partners to implement effective strategies to address community needs. Texas Health will monitor and evaluate any progress made, adjusting goals and strategies to continually improve on meeting community needs.

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Appendix A. 2016 CHNA Health Priorities by Facility

THRSystem-LevelPriortyHealthTopicsfor2016CHNA Facility County(ies) PriorityNeeds Notes: NorthZone

TexasHealth Exercise,Nutrition, MentalHealth& OverarchingthemesofHealthcare Collin Diabetes Allen &Weight MentalDisorders Navigation&Literacy;Children'sHealth

TexasHealth MentalHealth& OlderAdults& Exercise,Nutrition,& Tarrant Diabetes Alliance MentalDisorders Aging Weight MentalHealth& Transportation,Language/Cultural TexasHealth Denton& AccesstoHealth Exercise,Nutrition,& MentalDisorders& Diabetes Barriers,Navigation&Literacytobe Denton Cooke Services Weight SubstanceAbuse includedasthemeswithinAccess Overarchingthemesofhealthcare TexasHealth Exercise,Nutrition, MentalHealth& Tarrant Children'sHealth navigation&literacyand HEB &Weight MentalDisorders transportation AccesstoHealth MentalHealth& OverarchingthemesofTransportation, TexasHealth Services/HealthcareExercise,Nutrition, OlderAdults& Collin MentalDisorders& LackofInsuranceCoverage,&Costfor Plano Navigation& &Weight Aging SubstanceAbuse AccesstoHealthServices Literacy AccesstoHealth TexasHealth MentalHealth& OverarchingthemesofTransportation, Services/HealthcareExercise,Nutrition, OlderAdults& Diagnostics Collin MentalDisorders& LackofInsuranceCoverage,&Costfor Navigation& &Weight Aging &Surgery SubstanceAbuse AccesstoHealthServices Literacy TexasHealth MentalHealth& Transportation,Language/Cultural AccesstoHealth Exercise,Nutrition,& Flower Denton MentalDisorders& Diabetes Barriers,Navigation&Literacytobe Services Weight Mound SubstanceAbuse includedasthemeswithinAccess

TexasHealth MentalHealth& OlderAdults& Exercise,Nutrition,& Tarrant Diabetes Southlake MentalDisorders Aging Weight SoutheastZone

TexasHealth MentalHealth& Exercise,Nutrition,& OlderAdults& Dallas Diabetes Dallas MentalDisorders Weight Aging

Healthcare AccesstoHealth TexasHealth OlderAdults& Navigation& Kaufman Services& Kaufman Aging Literacy/Language& Transportation CulturalBarriers Texas MentalHealth& Exercise,Nutrition,& OlderAdults& Institutefor Dallas Diabetes MentalDisorders Weight Aging Surgery MentalHealth& HealthcareNavigation&provider TexasHealth Rockwall& Children'sHealth MentalDisorders OlderAdults&Aging shortageswillbethemeswithinOlder Rockwall Dallas &SubstanceAbuse Adults&Aging SouthwestZone

TexasHealth Healthcare Tarrant& MentalHealth& Arlington Navigation& OlderAdults&Aging Dallas MentalDisorders Memorial Literacy

TexasHealth Tarrant& Exercise,Nutrition, AccesstoHealth HeartDisease Azle Parker &Weight Services MentalHealth& TexasHealth Exercise,Nutrition,&Weighttobe Johnson MentalDisorders& Diabetes Cleburne includedasthemesforDiabetes SubstanceAbuse HealthcareNavigation&Literacy, Economy,&Transportationtobe TexasHealth AccesstoHealth MentalHealth& Exercise,Nutrition,& includedwithAccesstoHealthServices; Tarrant FortWorth Services MentalDisorders Weight Exercise,Nutrition,&Weightwillfocus onmanagementandpreventionof chronicconditions HealthcareNavigation&Literacy, Economy,&Transportationtobe TexasHealth AccesstoHealth MentalHealth& Exercise,Nutrition,& includedwithAccesstoHealthServices; Tarrant Speciality Services MentalDisorders Weight Exercise,Nutrition,&Weightwillfocus onmanagementandpreventionof chronicconditions Healthcare TexasHealth Exercise,Nutrition, Tarrant HeartDisease Diabetes Navigation& Southwest &Weight Literacy

TexasHealth AccesstoHealth Exercise,Nutrition, MentalHealth& Erath Stephenville Services &Weight MentalDisorders

TexasHealth Healthcare Tarrant& MentalHealth& Heart& Navigation& OlderAdults&Aging Dallas MentalDisorders Vascular Literacy TexasHealth AccesstoHealth MentalHealth& Exercise,Nutrition,& OlderAdults& Johnson Huguley Services MentalDisorders Weight Aging Healthcare USMD MentalHealth& Tarrant Navigation& OlderAdults&Aging Arlington MentalDisorders Literacy Healthcare USMDFort Tarrant& Exercise,Nutrition, HeartDisease Diabetes Navigation& Worth Parker &Weight Literacy

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Appendix B. About HCI & Authors

ABOUT HEALTHY COMMUNITIES INSTITUTE Conduent Healthy Communities Institute was retained by Texas Health to conduct the 2016 Community Health Needs Assessment and produce Implementation Strategy reports for 23 of their wholly owned, non-profit and joint venture facilities.

Based in Berkeley, California, HCI provides customizable, web-based information systems that offer a full range of tools and content to improve community health, and developed the Healthy North Texas Platform. The organization is composed of public health professionals and health IT experts committed to eetig liets’ health iproeet goals.

To learn more about Healthy Communities Institute please visit www.conduent.com/community- population-health/.

REPORT AUTHORS Mari Muzzio, MPH Rebecca Yae Claire Lindsay, MPH HCI Senior Public Health HCI Public Health Consultant HCI Senior Research Associate & Consultant Secondary Data Specialist Public Health Consultant Project Manager Project Support Muniba Ahmad Jen Thompson, MPH HCI Research Associate HCI Director of Research & Project Support Consulting Services Project Advisor TEXAS HEALTH RESOURCES PROJECT TEAM Catherine Oliveros, DrPH, MPH Catherine McMains, MPH, CPH Jamie Judd, MBA Vice President, Community Community Health Reporting Program Director, External Health Improvement Specialist – Community Benefit, Reporting and System Programs, Community Health Improvement Community Health Improvement