THIS IS A PRE-PRINT VERSION OF PUBLISHED BOOK CHAPTER.THE FINAL VERSION AND THE REFERENCE TO USE WHEN CITING THIS WORK IS: Benkler, Yochai, Aaron Shaw, and Benjamin Mako Hill. (2015) “Peer Production: A Form of Collective Intelligence.” In Hand- book of Collective Intelligence, edited by Thomas Malone and Michael Bernstein. MIT Press, Cambridge, Massachusetts. Peer Production: A Form of Collective Intelligence Yochai Benkler (
[email protected]) HARVARD UNIVERSITY Aaron Shaw (
[email protected]) NORTHWESTERN UNIVERSITY Benjamin Mako Hill (
[email protected]) UNIVERSITY OF WASHINGTON INTRODUCTION Wikipedia has mobilized a collective of millions to produce an enormous, high quality, encyclopedia without traditional forms of hierarchical organiza- tion or financial incentives. More than any other twenty-first century collab- orative endeavor, Wikipedia has attracted the attention of scholars in the so- cial sciences and law both as an example of what collective intelligence makes possible and as an empirical puzzle. Conventional thinking suggests that ef- fective and successful organizations succeed through hierarchical control and management, but Wikipedia seems to organize collectively without either. Legal and economic common sense dictates that compensation and contracts are necessary for individuals to share the valuable products of their work, yet Wikipedia elicits millions of contributions without payment or owner- ship. Intuition suggests that hobbyists, volunteers, and rag-tag groups will not Parts of this chapter build upon work published in: Y. Benkler, Peer. “Production and Cooperation” forthcoming in J. M. Bauer & M. Latzer (eds.), Handbook on the Economics of the Internet, Cheltenham and Northampton, Edward Elgar. 1 2 be able to create information goods of sufficient quality to undermine pro- fessional production, but contributors to Wikipedia have done exactly this.