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NATO EADRCC FIELD EXERCISE DISASTER CONSEQUENCE MANAGEMENT “Bosna i Hercegovina 2017” -Lessons identified-

NATO EADRCC FIELD EXERCISE DISASTER CONSEQUENCE MANAGEMENT “Bosna i Hercegovina 2017” -Lessons identified-

September 2018 NATO EADRCC FIELD EXERCISE “Bosna i Hercegovina 2017”

Publication edited and prepared by:

- Ministry of Security of - Samir Huseinbašić, PhD, Editor of the publication, Director of the exercise on behalf of BiH, - IdrizBrković, Evaluation team leader on behalf of BiH, - Arina Bešlagić, Leader of DiSTAFF Team on behalf of BiH, - Mr. AlmirBeridan, Leader of DiSTAFF in preparation phase, - OSCE Mission to Bosnia and Herzegovina - Samir Bašić, Exercise Evaluator,

Expert support in preparation of the publication - FahrudinSolak, Federal Civil Protection Administration, Assistant to the Exercise Director, - Zdenko Tadić, Cantonal Civil Protection Administration, Assistant to the Exercise Director, - Dragan Pelemiš, Cantonal Civil Protection Administration, Canton, member of DiSTAFF, - Aleksandar Mandić, Team leader for communications on behalf of BiH, - MirnesaSoftić, Team leader for border crossing and transport on behalf of BiH, - MujoRančić, HNS Team leader for administrative work and support, - Lejla Hodžić, HNS Team leader for financial and material support, - SeadVrana, Federal Civil Protection Administration for USAR interventions, - Slađana Raić – Galić, Federal Civil Protection Administration, for HBRN interventions, - SabahudinSpahović, Federal Civil Protection Administration, for water rescue interventions, - DamirGogić, Head of Mountain rescue service , Mountain rescue intervention, - EnesBešić, Head of Mountain rescue service Srebrenik, Mountain rescue intervention, - Zlatan Bajramović, PhD, Faculty of Political Sciences, Evaluation training in exercise

Designand publishing: - OSCE Mission to Bosnia and Herzegovina DISASTER CONSEQUENCE MANAGEMENT - Lessons identified -

CONTENT

Foreword...... 5 1. Introduction...... 10 2. Design and dynamics of the exercise...... 11 3. Planning...... 12 3.1. Purpose of the exercise...... 12 3.2. Goals of the exercise...... 12 3.2.1. General goals of the exercise...... 12 3.2.2. Main goals of the exercise...... 12 3.2.3. Specific goals of the exercise...... 12 3.3. General scenario of the exercise ...... 13 3.4. Structure of joint Exercise planning...... 14 3.5. Location of the Exercise...... 15 4. Organization of the exercise...... 17 5. Exercise execution ...... 18 6. Exercise evaluation...... 19 6.1. Lessons identified from internal evaluation...... 19 6.2. Lessons identified from external evaluation...... 21 7. Conclusions...... 26 8. Abbreviations and acronyms...... 27 9. Reference...... 28 Regulations in Bosnia and Herzegovina and reference international documents...... 28 10. Attachments...... 29 10.1. Host Nation Support Request List (HNS)...... 29 10.2. Overview of Exercise participation...... 30 10.3. DVD with the following content: video clipand photo gallery from the exercise...... 35

3 The OSCE Mission to Bosnia and Herzegovina supported the printing of this publication. Any view, statement or opinion expressed in this publication, which is not specifically attributed to the OSCE Mission to BiH, does not necessarily reflect the official policy of the OSCE Mission to BiH. DISASTER CONSEQUENCE MANAGEMENT - Lessons identified -

FOREWORD

H.E. Mr. Dragan Mektić, Minister of Security of Bosnia and Herzegovina

Humanity at the beginning of the 21st century, especially in the second decade (since 2010), has been faced with old and new threats of greater scale and consequences than during the 20th century. Climate change has resulted in the emergence of more complex, so-called traditional threats that manifest themselves through the dangers arising from the nature of hydro- meteorological, geological, environmental, and biological origin. Their strength and intensity have impacted the social communities and have led to a great loss of human life, health, and material and vital resources such as drinking water, crops and food, and other goods (including domestic animals). The trend is to further incorporate these traditional threats, which requires better preparedness for such dangers and the occurrence of an accident. In addition to these dangers of natural origin, there are real threats to overall safety due to technical and technological hazards that result in large scale accidents. There are particular threats due to accidents in industry, energy and mining but not excluding a combination of dangers of nature and technical-technological hazards. For both of them, the most frequent cause is the human factor. The third type of threat is a threat to national security, which is asymmetrical (terrorism and armed conflicts as the most complicated form of terrorism), to which no country is immune, which was shown by the terrorist attacks in the past, especially in the last few years. All these threats can arise individually or as the causal risks of one kind cause other dangers, or a combination of all in a short time. Each country must find resources and leverage built-in capacity to respond locally to global threats (climate change, terrorism) but can not fully respond to accidents and depends on neighbouring assistance and the wider international community. The Exercise “Bosna i Hercegovina 2017”, jointly planned and organized by NATO EADRCC and Bosnia and Herzegovina’s Ministry of Security, is a measure of building readiness and strengthening of preparedness by NATO’s system institutions to look at the weaknesses to better respond to new accidents similar to the 2014 floods. It was an opportunity for the authorities at

5 NATO EADRCC FIELD EXERCISE “Bosna i Hercegovina 2017”

all levels to recognize the value of this valuable NATO initiative in organizing a large number of participants in Bosnia and Herzegovina in order to create a “big picture” which is the response of the state at all levels, what kind of readiness must be achieved for the response, and what is the mechanism of seeking and receiving international assistance, from whom and how can we expect, when in a short time of several hours to a few days the state gets help from dozens of states who understand the tragedy and that every minute of timely and sincere engagement counts. I would like to use this opportunity to thank the OSCE Mission to BiH, which, as in the previous exercises in Bosnia and Herzegovina, gave a great contribution to the organization and performance of the exercise and contributed to the financing of the preparation, publication and printing of brochures on the lessons identified from the exercise. I also thank the co-organizers of the NATO EADRCC exercise, as well as the international organizations that supported the exercise, numerous institutions and authorities, and the protection and rescue system of Bosnia and Herzegovina and the non-governmental sector (Red Cross, Mountain Rescue Services) at all levels as well as numerous participants. In particular, I am very grateful to the institutions and bodies of the and the Municipalities (, Tuzla, Živinice), the area where the exercise was prepared and implemented, as well as to organizations and legal entities on the great effort and resources invested in preparation and engagement in this exercise which was evaluated as successful both nationally and internationally I also stress the importance of the engagement of the Ministry of Defense and the Armed Forces of BiH in the preparation and implementation of exercises with limited engagement, appropriate to this type of exercise where the military is supporting and assisting the civilian bodies. The Council of Ministers of Bosnia and Herzegovina, at the 146th session on 18 June 2018, adopted the Report on the Exercise implementation, confirmed the importance of brochures on the lessons identified from the exercise and the importance of preparation for receiving international assistance, including inter alia the following conclusions: - It is recommended to competent civil protection authorities and the governments of the Federation of Bosnia and Herzegovina, RepublikaSrpska and Brcko District of Bosnia and Herzegovina to consider as a best practice recommendations a brochure “Lessons Identified from the NATO EADRCC Field Exercise” “Bosna i Hercegovina 2017” prepared by the Ministry of Security of Bosnia and Herzegovina, OSCE Mission to Bosnia and Herzegovina and NATO EADRCC, for implementation at all levels of organization of protection and rescue in order to improve the system in the future, in the field of preparedness for natural or men-made disasters. - The competent institutions of Bosnia and Herzegovina are mandated and recommend to the governments and competent authorities of the Federation of Bosnia and Herzegovina, and Brcko District of Bosnia and Herzegovina to take the necessary capacity building measures (resource planning and organizations) for effective and efficient implementation of the mechanisms of the host country tin support in receiving, transit and provision of international assistance. This handy brochure will help practitioners, scientists, academia and the humanitarian community as well as the private sector to better understand their place in the system, to prepare for the best and to achieve the highest level of intergeneration for a harmonious and synergistic action in the event of new accidents that are unfortunately very certain in the future. The publication of this purpose is an excellent material to the government institutions in the coming period, as well as the caretakers of executive functions in protection and rescue, and I recommend to raise awareness of the risks of accidents and reduce them through better preparedness (structuring, equipping, training and practical checking through the organization of similar exercises on larger or smaller scale) and response to the disasters of natural and anthropological origin.

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H.E. Ambassador Bruce G. Berton, Head of the OSCE Mission to Bosnia and Herzegovina

Since the adoption of the Helsinki Final Act in 1975, participating States of the Organization for Security and Co-operation in Europe (OSCE) have recognised the importance of a coordinated response to natural and man-made disasters. Some of the first commitments OSCE participating States made in this field relate to the development of national policies for disaster risk reduction and disaster response, such as through increased environmental awareness among citizens, or increased emergency preparedness by the State. The 2014 Basel Ministerial Council Decision on Enhancing Disaster Risk Reduction re-affirms such commitments, encouraging participating States to adopt an integrated approach to disaster risk management and to actively engage all relevant stakeholders in all phases of disaster risk reduction. As a participating State of the OSCE, Bosnia and Herzegovina has also made this commitment. For years the OSCE Mission to Bosnia and Herzegovina has worked with authorities, civil society, civil protection agencies and the wider public to strengthen the country’s disaster risk reduction and disaster management capacities. The Mission welcomed the high degree of inter-agency and international co-operation demonstrated through the preparation and execution of the “BOSNA I HERCEGOVINA 2017” Consequence Management Field Exercise, which was designed to test the preparedness of the country’s protection and rescue system in light of the 2014 floods and landslides as well as other at-risk scenarios. We are pleased to be able to contribute to this effort by supporting the BiH Ministry of Security as the Exercise Host, including by sponsoring the printing of this publication. This publication documents the aims, organization and execution of this complex exercise and, most importantly, identifies lessons learned while providing recommendations crucial for saving lives and protecting livelihoods in the case of future disasters. The findings herein clearly illustrate the importance of strategic and operational planning, as well as of close international co- operation, for the improvement of natural or man-made disaster preparedness. As recommended by the Council of Ministers of Bosnia and Herzegovina in its 146th regular session on 18 June 2018, the Council of Ministers itself as well as other relevant governments and authorities of the Federation of Bosnia and Herzegovina, RepublikaSrpska and Brčko District should take all necessary capacity-building measures (including resource planning and organization) for the effective and efficient implementation of mechanisms for receiving, transporting and distributing international assistance in the case of a major natural or man-made disaster. As a representative of a security organization representing 57 countries and spanning a geographical space from Vancouver to Vladivostok, I commend the efforts of everyone involved in this endeavour, which will undoubtedly contribute to improved disaster prevention and preparedness in Bosnia and Herzegovina, and to a more connected approach to security in the entire OSCE area. Finally, I also hope that this publication will assist protection and rescue practitioners at all levels in their everyday work as first line responders to emergencies.

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Mr. ClaudiuZoicas, NATO HQ Brussels, Team Leader EADRCC

In 2014, Bosnia and Herzegovina requested international assistance through the Euro-Atlantic Disaster Response Coordination Centre (EADRCC) to deal with the consequences of the floods and landslides that devastated large parts of the country. More than 40 countries and several international organizations provided their support. At the request of the Ministry of Security, a NATO civilian team was deployed to Bosnia and Herzegovina in July 2014. The team recommended that international training and exercises should be held in Bosnia and Herzegovina in order to increase interoperability in disaster response operations. Three years later, the consequence management field exercise “BOSNA I HERCEGOVINA 2017” was conducted in and around Tuzla. It was the 17th EADRCC consequence management field exercise and the first to be hosted by Bosnia and Herzegovina. The exercise was conducted from 25th to 29th September 2017 and it was jointly organised by NATO’s Euro-Atlantic Disaster Response Coordination Centre (EADRCC) and the Ministry of Security of Bosnia and Herzegovina. This was a complex exercise, bringing together different elements, from training and seminars to a command post exercise and a challenging field exercise. It engaged the participants in Tuzla but also remote participants in Emergency Operational Centers in many capitals. It was also a test bed for new capabilities and disaster response concepts. The scenario provided an opportunity to practice international cooperation and strengthen the ability of teams from different nations to work effectively together across a wide range of relief operations. Not less than 34 nations participated with emergency response teams, exercise staff and/or observers. One of the guiding principle in the planning was to play close to reality. Many international organizations supported Bosnia and Herzegovina during the floods back in 2014. It is great that, three years later, the same and also other international organizations were represented in this exercise. I express my gratitude for their valuable contribution. Innovation is core to EADRCC exercises. There were many novelties in this exercise. Prior to the practical field exercise, there was a command post exercise using virtual reality technology in order to practice the information flow between different response structures. Telemedicine was used to increase medical support on-site by remotely engaging medical experts from assisting nations. Also “BOSNA I HERCEGOVINA 2017” provided the opportunity to test for the first time a multi-year project for capacity building in the Western Balkans in the area of emergency response. This project is supported by the NATO Science for Peace and Security (SPS) Programme, is called “Next Generation Incident Command System” and supports several nations in the region to set up an incident command system to facilitate real-time coordination among first responders in case of a disaster. Training on Protection of Civilians in a complex emergency was offered for the first time to military and civilian participants. This important training module was developed by NATO HQ and NATO Women, Peace and Security staff in cooperation with UNOCHA, UNICEF and “Save the Children”.

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When I first visited the Base of Operations and the exercise sites, back in November 2016, I knew this will be a successful exercise. From the very beginning, Bosnia and Herzegovina lined up a strong planning team that worked side by side with EADRCC exercise designers and NATO civil experts and from several countries. The two teams worked together under the name of “Core Planning Team” (CPT). A complex exercise such as this builds on a months-long intensive and concerted effort. I take this opportunity to thank the members of the international CPT for their support and dedication in putting this exercise together over the ten months preceding the exercise. The CPT managed to prepare challenging sites, match them with all available resources and contribute to the design of a demanding scenario. As a result, all teams have been engaged in the exercise in a balanced way and had the opportunity to work together. The fact that all rescuers returned back home safely from such a large exercise, is a less visible but very important achievement. Hosting an exercise with over 1200 participants from 34 countries is not easy. It is not easy to plan and even more difficult to conduct. We are grateful to Bosnia and Herzegovina for hosting this large international exercise. The Ministry of Security created an effective institutional hub that involved many authorities in the county. I am grateful for their efforts to successfully drive forward the planning efforts in partnership with EADRCC. From the very beginning, the CPT was focused on three goals: no injuries, enough work for everyone, and interaction between teams of different nations. The success of the exercise was confirmed by the substantial positive feedback received from participates. At the end of the exercise, we all could affirm with certainty that we succeeded. All participants went back home safe, tired and happy.

9 NATO EADRCC FIELD EXERCISE “Bosna i Hercegovina 2017”

1. INTRODUCTION

The international field training exercise on disaster consequence management “Bosna i Hercegovina 2017”, planned and organized by NATO EADRCC and the Ministry of Security of Bosnia and Herzegovina, has been the largest exercise in the Euro-Atlantic area in the previous 17 years, since exercises have been implemented in the area of the Alliance and Partnership Initiatives in 2000. The devastating floods that hit Bosnia and Herzegovina and neighbouring countries (Serbia and Croatia) in May and August 2014 were the motivation of this civilian exercise. The exercise was recommended on the basis of the report of the Rapid Response Expert Team of the Emergency Situations Planning Committee, June-July 2014, and workshop with a Command Post Response Exercise with flood situation from May 2014, held in November 2014. The rapid response team, on the basis of the visit to the affected areas and recording of the existing state of the system until the time of the flood, made a report with conclusions on the state of the system and recommendations for improving the protection and rescue system of Bosnia and Herzegovina. The engagement of this team was approved by NATO at the request of Bosnia and Herzegovina (Ministry of Security). This team analysed the system from 27 June to 02 July 2014. Based on the Report and Workshop Recommendations and Command Post Exercises, in June 2015 NATO submitted a proposal to the institutions of Bosnia and Herzegovina through the Bosnia and Herzegovina Mission in Brussels for joint planning and organization of the field exercise to overcome the consequences of disaster with multiple scenarios of several hazards (causal threats). The initiative was considered until November 2016 when the Council of Ministers of Bosnia and Herzegovina, at the 75th session as of 28 September 2016, adopted the Decision on the Acceptance of Organization of the Exercise, and the Presidency of Bosnia and Herzegovina accepted this exercise in its Conclusion at the 30th session as of 03 November 2016. The date of the exercise was planned for 25- 29 September 2017, and the Tuzla Canton was designated for the area of the exercise, at the locations of the City of Tuzla and the municipalities of Lukavac and Živinice. The exercise centre was organized on the campus of the University of Tuzla, where international teams and teams from Bosnia and Herzegovina outside of the Tuzla Canton were located. This exercise has been successfully completed in this period, and was finalized by an evaluation in Sofia co-organized by NATO’s EADRCC and the NATO Excellence Centre for Crisis Management and Accident Response. This brochure encompasses the most important aspects of the process management cycle and preparation and execution of the exercise and its evaluation, including its planning, organization and performance. Evaluation (internal and external) was performed through the evaluation of the results of the evaluator and the other bodies in the exercise in the form of the lessons identified from the exercise. It is intended for practitioners and executives who should enable further development and development of the protection and rescue system at all levels of its organization in Bosnia and Herzegovina, but also for scientists, academia, educational institutions, the private sector and international partner organizations in the field of security they supported the exercise and took part in its implementation).

Dr. Samir Huseinbašić Exercise Director on behalf of BiH

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2. EXERCISE DESIGN AND DYNAMICS

2.1. Exercise design

According to the management cycle, the exercise is designed so that all phases of preparation and realization of this major event are represented, namely: - Planning through the projected outreach to the expected size, budgeting, maintenance of planning conferences (two planning conferences in the area of the exercise), planning of major events, incidents and needs at the scenario locations (executed by the Exercise Planning Core Team - as in subsection 3.4); - The organization, through the establishment of the appropriate infrastructure for the preparation and implementation of the exercise, support for its implementation (host nation support team - HNS), as well as organization of the structure that will execute the scenario through operational activities, management and leadership and control and evaluation; - Preparation of locations, physical and technical arrangement of locations for the execution of scenarios, as well as the presence of participants from the operational forces structure of Bosnia and Herzegovina and international operational forces; - Exercise implementation, the phase of overall exercise implementation, including the opening and closing of the exercise, skills demonstration, short theoretical and practical training, checking the communication as well as the exercise itself by executing the planned scenario at all exercise locations; - Evaluation of the exercise, phase of post-exercise analysis and assessment of participants’ performance in executing the set scenario at planned locations in the form of internal and external evaluation and drawing of lessons identified from the exercise (recommendation based on the observed space to improve the protection and rescue system at all levels).

2.2. Exercise dynamics

Dynamics are reflected in the set timeframe for carrying out the activities of preparation, performance and evaluation of the exercise. Chronologically, the exercise, from the initiative for its implementation is prepared according to the following dynamics:

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3. EXERCISE PLANNING

3.1. Purpose of the Exercise

The exercise was initiated and carried out for the purpose of checking the readiness of the institutions of the system and the local community to respond to natural and man-made disasters and the reception of international aid, on the basis of the 2014 floods and other disasters that are most likely to occur in Bosnia and Herzegovina according to the risk assessments.

3.2. Goal of the Exercise

3.2.1. General Goal of the Exercise The overall goal of the exercise is to increase interoperability, co-operation in practice, and contribute to increasing the capacity of national structures for the response of the Alliance States and Partner Initiatives through the simulation of a real incident.

3.2.2. Main Goals of the Exercise The main goals of the exercises jointly set by Bosnia and Herzegovina and NATO are: a) Check the capacities of institutions, bodies and organizations in Bosnia and Herzegovina at all levels of protection and rescue through improved disaster preparedness, planning, prevention and response, and strengthening their capacity to manage potential civilian disasters; b) Verify interagency and multi-sectoral co-operation and capacity in preparedness and response to disasters; c) Check and train the capabilities of Bosnia and Herzegovina in receiving international assistance and efficient organization and coordination of disaster response management operations involving international response teams; d) Enhance cross-border co-operation with the neighbouring countries, including the implementation of the provisions of the Memorandum of Understanding on facilitating the vital cross-border civilian transport (BiH joined in June 2018 - note of the BiH Ministry of Security); e) Exercise co-ordination and co-operation of institutions and bodies in Bosnia and Herzegovina with and between international organizations; f) Apply and demonstrate to existing institutions, bodies and organizations in Bosnia and Herzegovina the current standards and new scientific and technological solutions to introduce the standards and new solutions in Bosnia and Herzegovina (such as: INSARAG Guidelines for Urban Search and rescue - USAR, New Generation incident command system - NICS, telemedicine, new training system and strength training skills for virtual field coordination, and other applied standards).

3.2.3. Specific Goals a) Check the ability of planning and organization of high visibility exercises while meeting security and safety requirements; b) Check the availability of structures in Bosnia and Herzegovina for the first and specialist response

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to accidents and management in such situations based on risk assessments and prescribed planning documents; c) Check the regulations established by the co-ordination between the institutions in response to the accident; d) Check the availability of resources and state of staff capabilities of institutions and bodies at the levels of organization of protection and rescue system for the reception and co-ordination of international assistance when requested; e) Ensure co-operation and co-ordination of institutions and bodies at different levels in Bosnia and Herzegovina with international disaster response and humanitarian organizations; f) Apply the new “know how” during the exercise and scientific-technical achievements in protection and rescue, for remote management and support, to build additional capacity to respond to current standards in this field. g) Lessons identified from exercises should help raise institutional awareness, identify deficiencies and further specify construction and development of protection and rescue at all levels in order to raise readiness and respond to the level of functionality required.

3.3. General Scenario of the Exercise

Due to the heavy rainfall in the period of 20-23 September 2017 in the wider area of North-Eastern Bosnia, in the evening of 24 September the floods of the tributary of the River Bosnia occur in the Sava River Basin (large volumes of soil moved and created a huge mass of sludge and mud). By the magnitude and surprise of the event, everything is reminiscent of May 2014. Flood affected areas in the North-Eastern Bosnia and Herzegovina are illustrated in Figure 1 (blue ellipsoid). The largest and smaller places in the Tuzla canton (Tuzla along the river Jala, settlements with the accumulation of the Modrac Lake, artificial lakes on the surface caves, along the other lakes in the canton and Lukavac, Gračanica and the places along the Picture 1: Flood affected areas Spreča River and its tributaries to the river Bosnia). Mountain streams on the slopes of bigger towns and rural settlements have activated the landslides. Floods: - 160 houses destroyed or damaged (a large number of injuries on several locations in various incidents, and there is a large number of endangered children among the homeless, elderly and incapacitated persons) - The livestock and farms that are on this path are endangered! (Animal remains present a disease threat), - 150 landslides activated in the area of ​​ mountain and heavily damaged 40 residential buildings (houses, schools, local health centres), - The road infrastructure and 15 bridges on the main roads are damaged or totally unusable,

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- Water supply, supplies of goods (food, water, milk, hygiene needs, etc.) have been interrupted and water is bacteriologically improper, - More than 1,500 residents in the wider area of Tuzla​​ Canton had to leave their homes, there are large number of injured, and 8 people were reported as missing, - There are reports of detected mines and unexploded ordinance at multiple locations where they did not exist. Local communities have not yet recovered from the flood in 2014, and do not have enough forces and resources, and LEMA is asking for help from the state and international aid. On September 26, 2017, at 03:15 in the morning, the wider area of Tuzla and Lukavac was struck by a devastating 7, 5 ° MSQ scale earthquake, which lasted 12 seconds. The earthquake is not very powerful, but it is relatively shallow in depth. It was created at 15 km depth with an epicentre between the villages of Bistarac and Šići. Earthquakes and devastating effects were felt in the neighbouring Tuzla, but also in Gračanica and in more remote places (Živinice). The first information includes a number of heavily damaged buildings, especially older buildings and houses from 1950s. The consequences of earthquakes are significant, but for a long time there have been no information on human casualties (30 injured persons and probably dozens of people buried have been reported by 10:00 hrs.). The earthquake has the following consequences: - 120 injured persons, with a high probability of a large number of people buried and killed, - Mining accident - a large number of miners have been killed due to the resulting mountain strike in the Đurđevik Mine, - The appearance of road debris and landslides and a large number of automobile accidents in the area of Lukavac, Tuzla, Živinice, with a mine incident (vehicle drifted into a minefield) with a deadly outcome and several persons with severe traumas. - Technological accidents in the container of hazardous substances in Živinice, due to Picture 2: Seismic map of Bosnia and Herzegovina with earthquakes. earthquake locations Bosnia and Herzegovina does not have the necessary strength for this type of disaster and currently needs international assistance. The life-saving forces and similar specialties, teams for urban search and rescue are also needed.

3.4. Structure of joint exercise planning Depending on the architecture and established exercise design, the structure of the joint planning of the Host Nation and NATO was represented by the Core Planning Team (CPT),

This team had the following components: - Planning the exercise scenario and adjusting locations to the scenario, - Exercise support (International and Host Nation Support), - Creating exercise visibility (preparatory video clip, media presentation and Exercise Tracking on social networks, online communication), - Training (theoretical and practical training by intervention specialties for command, coordination and control as well as mass protection of the civilian population).

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This team had a comprehensive mission of planning, support to organizing and preparing all parts of the exercise and functional linking of all these elements of the exercise design into a single entity. This team also consisted of the management and operational teams that developed all aspects of the exercise in detail (the scenario was developed for each location in the form of a list of major events and lists of major incidents with time and location). This Core Team consisted of balanced number of the representatives of NATO and the Alliance countries that contributed to the implementation of the exercise, the Ministry of Security of Bosnia and Herzegovina and the other key bodies of Bosnia and Herzegovina and its Entities and Brcko District of BiH (including the academia).

3.5. Location of the Exercise

The Exercise Scenario1 that was developed during the planning conferences in Tuzla foresees various damaging events at locations in Tuzla (3 locations), Lukavac (1 location) and Živinice (4 locations), namely:

a) Modrac Lake, Lukavac - water rescue, evacuation and settlement of injured and homeless, mountain rescue (from Limestone Mine Vijenac), car accidents, with night operations;

b) “Guming”, Tuzla - urban search and rescue from the ruins in the presence of unexploded ordnance and a lost radioactive source, with night operations;

c) River Oskova, Đakovići village, Živinice - rescue of the injured from the bus that entered the mined area and drove over the mine;

d) Lake Maline, Živinice - water rescue, chemical accident / chemical contamination of water;

1 see Annex 1 of the report.

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e) Terminals FBiH, Živinice– chemical accident, car fell into water;

f) Coal Mine Đurđevik, Živinice – mining accident/ rescue from the cave and search and rescue from the height, chemical accident;

g) Building „Sodaso“, Tuzla – urban search and rescue with rescue from the heights and below the ruins in front of the building (vehicle), chemical accident with night operations;

h) Lake on the surface Šićki, Tuzla – water rescue.

The accommodation of participants and exercises bodies was arranged on the premises of the campus of the University of Tuzla. During the exercise, from 23 September (arrival of the first teams and equipment) until 30 September 2017, around 550 participants resided on campus, with participants in the exercises management body (another 500 participants) during the day.

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4. ORGANIZATION OF THE EXERCISE

Organization of the exercise was represented by the following structure: a) Scenario Response Operational Structure, b) Exercise Management Structure, c) Exercise Support Structure. a) Scenario Response Operational Structure was represented by the Host Nation Operation Teams (Institutions of BiH, entities and Brčko District), participating States (20 States) and engaged International Organizations (14 Organizations). • Operation structure of istitutions, bodies and organisations in Bosnia and Herzegovina: - 60 teams i 632 participants (as per attachment 10.2.); • Operational structure of the international participants: - 43 international teams with appx. 400 participants from 19 countries (as per attavhment 10.2.), with - 89 wehicles (20 tracks, 25 vans, 2 buses, 18 other vehicles and 24 trailers); b) Exercise Management Structure was comprised of the participants from Bosnia and Herzegovina, participating States and International Organizations, i.e.: Local Emergency Management Authority- LEMA (Civil Protection Staff of the affected area augmented by institutions from other levels), On- Site Commanders - OSC, UN On-Site Operation Coordination Centre - OSOCC (for international teams response coordination), Disaster management Staff - DiSTAFF (provide emergency and on- sites scenarios), and an evaluator (for exercise internal and external analysis and evaluation).

In the review of distribution of participation by bodies, the exercise included: c) Exercise Support Structure was comprised of the Host Nation Teams with international support (following the Host Nation requests/ disaster affected, as in attachment 10.1.), i.e.: safety and security (including safety and security at “training sites”, overall police protection with approx. 350 police officers, as well as fire protection and medical protection), administrative assistance, media and VIP protocol, logistic support for border crossing and transport, communication support for site organization and scenario implementation support (including the engagement of approx. 250 volunteers for role plays and “make-up”), as well as veterinary support (for 10 official rescue dogs). Along with the aforementioned structures, the key planning and organizational part of the exercise was represented by the abovementioned Exercise Core Planning Team. International Organizations World Vision International in BiH and “Save the Children” with the office in Bosnia and Herzegovina, at the location of Lake Modrac, formed a mini camp for the care of children in floods, and volunteered for rescue of the victims and children with special needs (with the consent and presence of the parent / guardian). This has given an additional strong note to the human dimension of rescue operations, which the institutions of the host country and the international organizations involved have been considering.

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5. EXERCISE EXECUTION

The exercise took place on 27 and 28 September 2017 at all 8 sites, with the Management Structure at the Operation Base (for Local management and coordination, and international coordination of use of the international teams), both during the daytime and night-time conditions. The arrival of international teams was preceded by the the process of adoption of the decision of the Council of Ministers of BiH on the search for international assistance, on 21 September 2017, according to the procedure and patterns of messages that NATO found to provide assistance. All domestic response operations were run from LEMA (the relevant civil protection headquarters), and OSOCC- upon the request for international teams assistance- coordinated the use of those teams where their specialized assistance was requested for, and local heads of civil protection in municipalities of Tuzla Canton run actions and operations on sites (stipulated in the Report as On-Site Commanders). In the exercise, the overall subsidiary response was applied, from the local first response services to international assistance, which allowed for domestic structures at all levels of organization of protection and rescue to see how international teams were equipped and trained, for what skills they were trained, and to analyse deficiencies and areas for the system improvement - structure, equipment and training / skills. Operational participants and the management structure of the tasks (situation settings of accidents and situations) provided the “invisible” structure (the so-called DiSTAFF), both in the Operations Base and in the field. These assumptions were in fact the events and situations to which the participants responded in space and time evaluated by the evaluators. Assessments of actions, individual and team operational procedures, security and safety (leading principle in the exercise), communication during the activity, equipment, and qualifications were rendered by the evaluators in the reports that were later formulated in Sofia and shaped into the lessons identified from the exercise “Bosna i Hercegovina 2017“. The exercises were preceded by a one-day theoretical and practical training aimed at participants on the topics covered (USAR, void rescue, HBRN, virtual commands on the simulator, telemedicine, media, as well as the protection of civilian population), and a seminar with expert topics from exercise for the observers.

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6. EXERCISE EVALUATION

6.1. Lessons identified from internal evaluation

6.1.1. Organization of internal evaluation Structure of the Internal Evaluation Team The internal evaluation was organized through representatives of BiH institutions, international organizations in Bosnia and Herzegovina, the academic community and the private sector in the field of security, namely: - Ministry of Security of Bosnia and Herzegovina - Sector for Protection and Rescue (Idriz Brković, Head of Evaluation in BiH) - Ministry of Defense and Armed Forces of Bosnia and Herzegovina (Lieutenant Colonel. Dragiša Jurišić and Lieutenant Colonel Edin Hadžić, AF BiH) - OSCE Mission to Bosnia and Herzegovina (Samir Bašić, Security Co-operation Unit), - Federal Civil Protection Staff (StipoBuljan M MA, FBiH Ministry of Eenergy and Mining) - Faculty of Political Science - Department of Security and Peace Studies (Zlatan Bajramović, Ph.D.) - Institute for Fire Protection and Explosion - INZA (Jelena Simović) With the subject of the evaluation of: - Structure of the management and operational teams in Bosnia and Herzegovina (in comparison with international teams) - Equipment of operational structures according to the requirements of international standards and good practice, - Training and capability of the managing bodies and operational structures in Bosnia and Herzegovina, - Communication and management and command structure with the operational forces, and on-site forces and rescue action managers. - Institutional capacity for receiving and providing international assistance (covering all aspects of HNS)

6.1.2. Lessons identified from internal evaluation

No EVALUATION ITEM LESSON IDENTIFIED/RECOMMENDATION

1. Structure of the There is still an old and unfinished concept of organization of operational structures in BiH. Operational management bodes structures in BiH establish, or reorganize, in accordance with risk assessments in BiH, guidelines on the and operating teams organization of operational structures by intervention modules for civil protection of the EU and other leading international organizations (UN, NATO, IFRC) because it is the easiest structured and trained team to send as an international aid.

Follow the INSARAG UN guidelines, mechanisms and guidelines of NATO, the CP EU Mechanism and (for intervention modules), and to some extent the others.

19 NATO EADRCC FIELD EXERCISE “Bosna i Hercegovina 2017”

2. Equipment of Operational structure equipment follows the old concept of the structure of operational forces, ie old, operational structures inadequate and insufficient equipment and resources (at local level these forces need to be given importance, especially at the budget planning stage). As with the establishment of structures and equipment, it should be based on NATO mechanisms and guidelines, and in particular on the concept of establishing operational forces from the CP EU Mechanism (CP intervention modules, depending on the nature of missions and tasks for this type of team)

3. Skills and competence Exercise has shown that the management and management structures at all levels are not sufficiently of the management familiar with the mechanism of receiving international assistance - it is important to allow for vertical body and operating training of this type of training from BiH institutions to the local level. structures Civilian Guard Staff / Emergency Staff, Rescue Operations Officers (OSC) and Operations Force should undergo training on: - Co-ordination of received international assistance (mandatory: HNS, allocation of resources, support for OSOCC, distribution of humanitarian assistance), - The organization of the response and co-action with other forces, - synergy of responses with international aid forces, - In accordance with the requirements of regulations, international guidelines, standards and recommended good practices, - In the sense of good practice, introduce teaching curricula and programs at faculties (or restore, maintain continuity) training in accident management and management (including the dimension of international assistance)

4. Communication of - For more on-site power and larger accident sites, even before the accident, plan and hire expert management and multi-manager management and field co-ordination staff (mobile command post) with the command structures introduction of the role of security and security officer, with operational - Introduce documents and practices at all levels of liaison officers that will be constantly in touch forces and operational with international teams and competent staff (with language knowledge, minimum English) forces on the spot - Obtain the lack of communication tools to assess the need for uninterrupted communication in all response conditions (including regional satellite / area clocks, cantons), - Train all the leaders of the operational forces teams and in particular rescue operations for communication, rescue operations and field coordination with and without international teams (training of CZ EU - CMI, OPM, SMC).

5. Institutional capacity Floods in 2014 and this exercise showed insufficient knowledge in the structures of Entities and the for receiving Brcko District of BiH with the mechanism for receiving international assistance and guidelines for the and providing support of the host country (BiH has its instructions). international It is important to enable vertical transition to BiH from „top to bottom“ in training the staff structure assistance and administration bodies at all levels (not just for CP) on the reception and provision of international assistance not only for operational forces but also for humanitarian aid. In accordance with lessons from past accidents and these exercises, it is necessary to: - Resolve the ATA CARNET question (not to apply this import clause in case of accidents and receiving international assistance); - Provide a refund procedure for the cost of sending airborne international means and equipment to countries that are not able to send means and equipment on land; - Establish procedures to define the steps involved in engaging cargo companies to receive and send international assistance; - Continue good practice of organizing police escorts for international aid teams on arrival, departure and transit; - For the purpose of facilitating international staff training, accommodation facilities are planned near the airport.

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6.2. Lessons identified from external evaluation

The results of the external evaluation are derived from the evaluation of the evaluators in the exercises that were analysed after the exercise and presented at the Final Exercise Evaluation i.e. the conference on the lessons identified from field exercise “Bosna i Hercegovina 2017”. At this conference, which took place in Sofia on 30 - 31 January 2018, representatives of the Ministry of Security of BiH, Federation of BiH and Republika Srpska Civil Protection Administrations, Government of Tuzla Canton and the OSCE Mission to BiH took part.

6.2.1. Organization of external evaluation The evaluators were organized into teams of Operations Base (BoO) management teams and field locations where an operationally executed and developed scenario was performed. They were mostly represented by international representatives, with the participation of representatives from Bosnia and Herzegovina who also conducted internal evaluation, ie internal aspects that did not cover external internationalization.This team’s lead was Marius Dogeanu of Romania, on behalf of NATO, and his counterpart on behalf of Bosnia and Herzegovina was IdrizBrković.

6.2.2. Lessons identified from external evaluation The External evaluation included topics related to key aspects of the exercise, its planning, through host country support and training preparation, from the perspective of international evaluation, to the performance and evaluation of the operational performance of international teams and their synergies with forces in Bosnia and Herzegovina - a scenario affected country, namely: - Planning process, - The scope of organization of exercises, - Administrative / Host Nation Support, - Border crossing, - Exercise program, - Ceremony of opening and closing exercises, - Theoretical and practical training, - Exercise management, - Activities at Locations, - Assistance to Rescue Operation in Accidents (LEMA-OSOCC), - Interoperability - Support for operational exercises of exercise, - “distance” participation, - Evaluating exercises, - Examination of exercises, - Media, - The exercise book, - New technologies,

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Evaluation Team recommendation/evaluation observed Field/Subject Planning Process - Documentation by the Sending nation at the Final Planning Conference should ensure that the documentation is accurate and sent to the contact person. Submission of documentation during the final planning conference should be synchronized to allow and clarify between the host nation and the participating nation. - Follow the planning steps. The visit of the Core Planning Team is crucial as the last visit before the exercise. - Provide enough time between the conferences so that a host nation and a nation participant can be prepared - Plan an Exercise in the October. Consider summer vacation - More training is required during the Main Planning and Final Planning Conferences to clarify the roles of DiSTAFF, OSOCC and Evaluators. - Assign roles within each group and the Core Planning Group at early stage) International and local members of the Core Planning Group - Perform a Command-Post Exercise during the Main Planning and Final Planning Conferences - Focus on a smaller number of VTC participants than on the whole team

Scope of Exercise - A more demanding role for OSOCC Organisation - Pay attention to the level of equipment in specific situations especially if they are civilian markers - Determine positions in each working group: roles and tasks - Less regional exercises before the main exercise (budget) - Suggestion: to plan situation settings for civilian protection for International and Non-Governmental Organizations - More demanding team situation settings

Administrative - IT - to ensure that the host nation has an adequate communication plan. Provide separate frequencies per team / Host Nation and location. Prioritize using WIFI: one device per participant maximum. Use the TETRA system or any other digital Support system. - Participating nation should specify during their planning conferences their needs and requirements in the base of operations and locations. Support the participating nation to be self-sufficient through the exercise and to come to the exercise with the opportunities provided in EADRU form. All participating countries should register until the agreed date. The registration should be done through one system (e.g. event brite). - Accommodation: Ensure that the contact person is active during and after the exercise for possible accommodation- related calls. Hotel accommodation should be as close as possible. - Synchronize the transport plan for transportation from the base of operations to the hotel. Publish a list of transport and contact details of the driver. - Ensure OSOCC is working on RSOI to achieve more realistic operations or join Host Nation in RDC. - Centralize power generators so they stay off the tents to reduce noise in sleeping tents - The participating country should take into account all requirements for the transport / delivery of equipment and toll fees.

Border Crossing - Send a border crossing timeline - One hotel for exercise staff - Promote the implementation of the MoU for border crossing - Maintain co-ordination of the police escorts - Maintain support for border crossing and communication 24/7 - Police escort in transit through another country to be released from toll payment - National Operational Communication Centre for Transit - Ask the teams whether they need border crossing assistance

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Exercise - 3 full days for field work would be better; daytime and night-time operations program - Overview of Exercise Goals; modify the exercise program to be effective in keeping the goals - Explore the possibility of performing a continuous operation for 24-36 hours - Ensure an adequate balance between RSOI and field training dates and start time. Start the exercise on Tuesday - Move DISTAFF away from OSOCC (too close and unrealistic)

Opening - Use drones at the opening and closing ceremonies and Closing - Showcase Opportunities for Teams: Static Exhibit to Increase co-operation during the exercise Ceremonies - Demo day was not visible to the general public for security reasons - Demonstration of the Host State during the Final Planning Conference - Preparations for a demo day for each participating country in order to be prepared in advance - The opening ceremony is very important for VIPs and observers, everyone should take part - Demo during the first day is very good due to the interest of the public and the media - Include the Ministry of Foreign Affairs to emphasize the importance of the exercise

Theoretical and - Continue to train the organization as a contact point (PoC), in order to use the specific operational procedures practical training of the host country during the training. Include it on a practical level and in the exercise scenario (several PoC assumptions). - Offer additional training for DISTAFF, OSOCC and LEMA, practical functional training - Consider switching from „Practical Training to Professional Leadership Discussion / Exchange of Best Experiences“. - Medical teams need to be trained together. - Theoretical training is overwhelming, and therefore more practical exercise is needed. - Lost in time, without need, teams are already certified. - Always gather teams to be on the „same side“. - Training required for Rescue Operations Command (Emergency Point Commander), as well as for LEMA, to know their roles in exercises and operations. - Training for security officers together with rescue operations managers (commander of the accident site). - Training for LEMA-OSOCC is required Involvement of virtual exercises through these exercises: - Retain virtual exercise for future exercises. - Provide more time. - Longer training with „joystick“. - Very useful for easier decision making.

Exercise - Continue with the current system (regulated VTC) Management - Daily meetings at 1900 hours in Operation Base. They suggested that morning meetings would also be useful.

Activities at - Reserve / have a reserve for commander of the incident at a location in case of a problem. Locations - To designate one trained and identified security officer at each location and one coordinating officer. Carry out training to identify a security officer before the exercise. Include the Safety Plan in the Command-Post Exercise and Planning Conferences. - Provide challenging and realistic scenarios for USAR locations for K9 dogs. - Continue the practice of identified injuries through cards for medical teams in treating the victims. - An online OSOCC training course to reach DISTAFF and OSOCC. Separate time for LEMA, OSOCC and DISTAFF to discuss roles and responsibilities prior to exercise - Put and emphasis on the procedures of DR (Staff Focused). Explore procedural TTX before exercise. - Provide a complex scenario that will consolidate all teams; growing scenario. Balance the use of host and partner country teams in the response. Make sure all teams are active. - Develop a mechanism to clearly identify markers, exercise participants, or viewers. Train the markers and make sure everyone is aware of their role. Use experienced markers familiar with locations and some location specifics.

23 NATO EADRCC FIELD EXERCISE “Bosna i Hercegovina 2017”

Disaster For national and international coordination (LEMA-OSOCC) rescue action - Strengthen communication between LEMA and OSOCC management - The need to have another rescue operation manager (commander of the accident site) is underlined. - Carry out training for rescue operations manager (commander of accident site). - Training for LEMA: o Based on the capabilities of international teams, o on the basis of their role and capabilities. - Required permanent contact person from LEMA in OSOCC. - Required permanent contact person from OSOCC in LEMA - More translators in the LEMA tent. - Consider the composition of LEMA for large-scale operations with international participation (to the extent of local members and members of higher levels). - Use the second day of exercise to speed up activation procedures. - Additional training for each component (OSOCC, LEMA, DISTAFF, Evaluators).

Interoperability - Provide adequate trained and identified translators at locations - Enable teams to meet and exchange experiences according to the type of team.

Support - Increase the number of markers (professionals or volunteers), incorporate into virtual reality to exercise - Increase the number of training for markers to behave during exercise operational activities - Set life saving markers so they pose additional challenge for the water rescue teams during rescue operations. - Clearly identify the interpreters. - The markers book (injuries): good practice by the Red Cross of BiH (The Red Cross of Tuzla Canton).

“Distance” - Improve GDAC by adding situation setting participation - Inform all present on the platform - OSOCC should be involved in video teleconferencing (VTC) - Continue “distance” participation

Exercise - Some teams would like to get an individual evaluation report. If not, they can initiate it during registration Evaluation - Evaluation check-list - Training for evaluators before exercise. Identify skills for evaluators and organize meetings among them. Employ evaluators at specific locations before the exercise.

Exercise - More flexible program for the observers to visit multiple locations and not just look at specific locations Observation - Ensure that the observer program does not come into conflict with the exercise - Involve local experts as presenters during the seminars

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Media - Enhance the media coverage: o Promote understanding by the population o Explain the objectives of the exercise to protect citizens / civil protection o Publish activities on social networks during exercise - Inform the public about the exercise with short video clips addressed to the population to emphasize the civilian part of the exercise - Use pictures and videos to post the exercise, especially with kids - Being more active on social networks to reach younger generations - The media must work before, during and after the exercise - The media need to communicate the situation settings - Include media officer from other rescue teams - Improve communication between teams and crisis centres - Organize training for media and exercise personnel during exercise and planning conferences - Make a web site (EADRCC and HN) so everyone has access to and post documents and information - Mark the media space in the Operation Base - Invite VIP to bring the media - Ensure that different colours of vests are used for real media and simulated media - Include as many staff as possible in a public information centre - Increase the number of people in a simulated press conference - Make a daily schedule - Organize a „clearing house“ for host nation media

Exercise - Create brochure on lessons identified after the conference with all the information Publication o Clear distribution of roles and tasks in each group during the exercise o List of questions for evaluation o More details - medical - Send copies to everyone by email - Abbreviations list - Definition of concept (e.g. OSOCC) - Keep the same look - Name and function / role / institution - Send the exercise brochure to everyone in .pdf

New - A brief presentation on new technology at planning conferences Technologies o INSARAG certified teams should use KOBO and UNOSAT o CBRN‘s „reach-back“ capabilities - Create a special web site for new technologies - Improve the promotion of new technologies - Enable promotion of SPS project - Record identified lessons related to the use of new technologies during exercise

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7. CONCLUSIONS

1. The acknowledged success of this exercise was contributed by the expertise and enthusiasm of the host staff involved and by the expert support of NATO and Alliance experts who planned and organized the exercise as well as the support staff. 2. Exercises of this type are a tool for checking the ability of training and learning, but also demand large resources, space and time, carry great risks, and do not allow room for early improvisations, but must involve expert staff for planning and organizing such events at all levels, and must include multi-sectoral and interagency approach in the preparation and use of human and spatial capacities, as well as material and financial resources; 3. Field exercises of this type are best combined with situational and command-post and virtual exercises (visualization improves decision-making and operational behaviour), they are multidisciplinary and require multisectoral and multi-agency approaches, including involvement of governments and their services as well as non-governmental and the private sector. Extension of existing capacities and resources to space assumptions and material and technical resources (including the acquisition of higher levels of hardware and software for simulation of actual decision-making and handling situations) is also required. 4. Exercises should be planned so that sub-subsidiarity “bottom-up” is planned and implemented at each level in a two-year gap, where each level will feel the planning process, be prepared for planning and performance, according to the level of response organization and finally feel the magnitude of state-level fieldwork with international assistance once in six years. In such exercises, the local level remains most involved, which has a lot of justification because the units of local self-government face accidents and provide the first response. It gives the best picture of the state of education, equipment, training and qualifications and the need for investment and improvement of the system.

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8. ABBREVIATIONS AND ACRONYMS

AoO (engl.) Area of operations. The area where responses are located and where actions and operations of protection and rescue of human life are being carried out.

BoO (engl.) Base of operations. A place where international operational forces and bodies are located in exercises or actual operations and where the minimum conditions for the resident and the respondent / response force are created

CK Red Cross. The organization that participated in the Tuzla Canton preparation of the exercises and gave the greatest support to the exercises (markers and makeup makers who prepared the markers)

CZ Civil Protection

DiSTAFF The international concept for the team that developed the scenario and led the assumptions from the scenario (gave and (engl.) drove to LEMA and the ground field to the rescue invaders - OSC)

EADRCC NATO’s Euro-Atlantic Disaster Response Coordination Center, headquartered in Brussels. The Centre stands ready, all year (NATO) round, on a 24 hour basis to respond to civil emergency situations in the Euro-Atlantic area, and to function as a clearing- house mechanism for the coordination of requests and offers of assistance.

FUCZ Federal Civil Protection Administration

GDACS (engl.) Global System for Disaster Warning and Coordination

GSS Mountain Rescue Service

HMP Emergency Medical Assistance

HNS (engl.) Host Nation Support includes administrative, logistical, technical, transportation, security and any other support needed to secure the assurance of the assistance sought and security of the teams and their techniques and resources during the provision of international assistance.

INSARAG An international advisory group for urban search and rescue. This group, after the earthquake in Jermen in 1989, produced the global level of the Urban Search and Rescue Guidelines, known as the INSARAG Guidelines, which had several amendments so far. These guidelines are recognized by NATO and the EU.

KOBO E-reader of digital copies of books and other literature and medias; anagram from „book“.

KUCZ Cantonal Civil Protection Administration

NICS Next generation Incident Command System; U.S run project of command, coordination and control on distance

LEMA Competent Emergency Situation (Civilian Protection) State. Most commonly, this is the senior operational staff with the co-ordination of receiving international aid, or several staffs united in one place for easier coordination

OCHA Humanitarian Coordination Office (UN). The Office is responsible for implementation of the INSARAG Guidelines and Global Coordination of Assistance in the Case of Earthquake.

OJS BcD BiH Public Safety Department of the Brcko District of Bosnia and Herzegovina

OSC (engl.) The international term for rescue operations manager (or on-site commander)

27 NATO EADRCC FIELD EXERCISE “Bosna i Hercegovina 2017”

OSOCC The International term (UN) for the Disaster Response Co-ordination Center. The Center, which in coordination with LEMA, (engl.) conducts an international response (directing international teams to LEMA’s mark)

PVJ Professional Fire Brigade

RDC (engl.) Application Center (Center for one or more checkpoints of incoming international teams and their checkout)

RUCZ Republic Civil Protection Administration

StC (engl.) International organisation Save the Children

SAR (engl.) Search and rescue (actions and operations seeking missing persons on inaccessible terrains - from altitude, from natural and artificial pit, etc.)

UNOSAT UNOSAT Rapid Mapping provides satellite image analysis during humanitarian emergencies, both natural disasters and conflict-situations. With a 24/7 year round availability to process requests, a team of experience analysts ensure timely delivery of satellite imagery derived maps, reports and data ready for direct inclusion in Geographic Information Systems (GIS) according to needs.

USAR (engl.) Urban search and rescue (search and rescue operations under the ruins in case of earthquake

WVI (engl.) International Organization World Vision International

9. REFERENCE

Regulations in Bosnia and Herzegovina and international reference documents

- Framework Law on Protection and Rescue of People and Property from Natural or Other Disasters in Bosnia and Herzegovina, (2008), - Law on Defense of Bosnia and Herzegovina (2005), - Law on Protection and Rescue of People and Property from Natural or Other Disasters (2010), - Law on Protection and Rescue in Emergency Situations (2012), - Guideline of the Council of Ministers of Bosnia and Herzegovina on Interinstitutional Co-ordination of International Assistance (2013), - Assessment of threats and protection and rescue plans at the state, entity and Brcko District of Bosnia and Herzegovina. - NATO Guidelines for Planning, Organization, Performance and Evaluation of Exercises in the EAPC Area (2009), Number: EAPC (SCEPC) N (2009) 0032-REV1),

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10. ATTACHMENTS

Annex 10.1. Host Nation Support Request List (HNS)

1. Entry points (airports, seaports, border crossings) for international teams / agents 2. Arrangements for crossing the border 3. Police escort for power convoys and humanitarian aid delivery (by estimate) 4. Visas – Visiting Letters – Travel Documents 5. Immigration Procedures 6. Customs procedures 7. Exemption from Taxes 8. Import procedures for radio equipment, vehicles, vessels, equipment, pharmaceuticals, hazardous materials (HAZMAT), consumables such as food / fuel / oil / lubricants, currencies, blood and plasma, animals (tracers), alcohol... 9. Transportation in the country from the entry point 10. Places of supply for supply 11. Arrangements / withdrawal procedures 12. Car insurance / rental 13. Insurance for vehicles / handling equipment 14. Fuel / fuel price and other petroleum products 15. Compressed gas supply 16. Accommodation, meals, toilets, showers; a base for operations in accordance with INSARAG guidelines 17. Provision of furniture for accommodation facilities 18. Securing the map 19. Catering for food and kitchen and dining facilities 20. Drinking water 21. Electricity supply 22. Internal Communication for Intermediate Teams - Provision of Frequency Information, Technical Details, etc. 23. Permitted spectrum frequencies 24. Raising telecommunication antennas 25. Access / connectivity with telecommunication networks 26. Internet connection 27. Services that are / are not payable 28. Access to banking services 29. Provision of postal services 30. Access to health insurance 31. Access to veterinary services

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32. Providing areas for work and maintenance 33. Provision of office space and equipment 34. Provision of accommodation and work facilities and areas 35. Provision of maintenance services 36. Provision of Domestic Services 37. Provision of Local Procurement Services 38. Provision of mechanical load handling equipment 39. Securing storage space / areas / safe warehouses 40. Provision of refrigeration storage 41. Access to Local Labor Force 42. Provision of translation services (written / oral) 43. Provision of health services (including dental services) 44. Provision of veterinary services to official dogs (which must have prescribed documentation and chips in the other country) 45. MEDEVAC and return to a country of origin for health reasons 46. ​​Environmental protection regulations that must be respected 47. Provision of sewage / garbage disposal services 48. The legal status of international teams; model agreement, Annex 1 of the Oslo Directive 49. Temporary work permits, temporary recognition of professional qualifications 50. Arms Permission for (International) Military Teams - (Not) Data? 51. Application of domestic legislation in the event of a violation of the law 52. Waiver of claims for damages in the event of unintentional property damage 53. Media Work Policy; Guidelines from Budapest.

Annex 10.2. Overview of Exercise participation

I. Overview of Participation of Institutions, Bodies, Organizations and Other Legal Entities in Bosnia and Herzegovina a) Operational structure - Municipality Banovići, Gračanica, , Lukavac, Srebrenik and Živinice (11 teams), - City of Tuzla (4 teams), - MoI Tuzla Canton (15 teams), - Red Cross of Tuzla Canton (18 teams), - UKC Tuzla (2 Teams), - Protection and Rescue Services of Tuzla Canton (3 teams), - Federal Civil Protection Administration (10 teams), - RS Civil Protection Administration (1 team), - Department of Public Safety Brčko District BiH (1 team), - Armed Forces of BiH (3 Teams) and - State Regulatory Agency for Radiation and Nuclear Safety (1 team)

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i.e., by individual examination of the participation:

Institution / Organisation Number of participants Ministry of Security of BiH 28 Federal Civil Protection Administration 120 - Exercise organization and Exercise staff 11 - Water rescue team 11 - Demining team 5 - EOD Team (2 teams, 4 members each) 8 - The USAR team 20 - The RHB team 10 - FBiH emergency medical service (2 teams, 4 members each) 8 - Drinking water treatment team 6 - Logistic Support Team in Operations 41 The Republic Civil Protection Administration 12 - Exercise organization and Exercise staff 2 - The CBRN team 10 Public Safety Department of Brcko District of BiH 7 - Exercise organization and Exercise staff 2 - Professional Firefighting Unit 5 Ministry of Defence and Armed Forces of BiH2 39 - Exercise planning support and staff to Exercise staff 6 - Team for CBRN 8 - Vertical Transport Team (2 teams, 5 members each) 10 - Host Nation Support - interpreters 15 Cantonal Civil Protection Administration Tuzla Canton 17 - The main planning team and DiSTAFF 4 - Water Rescue Service of Tuzla Canton (Gradacac) 5 - Mountain Rescue Service Tuzla Canton (Srebrenik) 5 - Department of chemical and biological protection of Tuzla Canton 3 (Public Health Institute, Tuzla Canton) State Regulatory Agency for Radiation and Nuclear Safety of BiH 4 - The radiological detection team Mountain Rescue Services (Srebrenik, Konjic, ) 20 - Casualty role players 15 - Search and rescue team 5 Coal Mine Company Đurđevik 37 - Rescue operations 1 - at DiSTAFF (On-site safety) 1 - Cave rescue unit 10 - Casualty role players 20 - Rapid Firefighting unit of the Coal Mine Company Đurđevik 5 The Red Cross of Tuzla Canton 190 - Exercise Leadership - LEMA 1 - to DiSTAFF 12 - First Aid Team (7 teams, 6 members each) 42

2 Ministry of Defence of BiH approved and included additional resources of the Armed Forces of BiH (more than 100 soldiers, engineering machines, helicopters) for preparation of sites and conduct of exercise

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- A team for psychosocial help and the search for the missing persons 6 - Casualty role players 150 - Make-up experts 25 - Team in Base 4 MoI Tuzla Canton3 32 - Exercise leadership 2 - Police patrols (15 patrols per 2 members each) 30 UKC Tuzla 12 - DiSTAFF 2 - Drinking water treatment team 3 - Surgery team 7 City of Tuzla 22 - Exercise Leadership - LEMA 2 - On-site Command 2 - Professional Firefighting Unit (2 teams, 5 members each)4 10 - EMS (2 teams, 4 members each)5 8 Municipality of Lukavac 11 - Exercise Leadership - LEMA 1 - On-site Command 1 - Professional Firefighting Unit 5 - EMS 4 Municipality of Živinice 11 - Exercise Leadership - LEMA 1 - On-site Command 1 - Professional Firefighting Unit 5 - EMS 4 Municipality of Gracanica 10 - On-site Command 1 - Professional Firefighting Unit 5 - EMS 4 Municipality of Srebrenik 10 - On-site Command 1 - Professional Firefighting Unit 5 - EMS 4 Municipality of Banovići 4 - EMS 4 Municipality of Kalesija 9 - Professional Firefighting Unit 5 - EMS 4 Cantonal Civil Protection Staff - Government TuzlaCanton 5 University of Tuzla 2 Total: 600 participants

3 MoI of Tuzla Canton included additionally more than 350 policemen for purposes of security of participants and facilitated traffic 4 City of Tuzla included additionally more than 50 firefighters in fire protection and safety of locations and participants during the Exercise 5 City of Tuzla included additional number of doctors and medics to provide medical safety in BoO and real life support on sites

32 DISASTER CONSEQUENCE MANAGEMENT - Lessons identified -

The Core Planning Team in front of Bosnia and Herzegovina: - Director of Exercise: Dr. Samir Huseinbašić, MoS BiH - Assistant Director of Exercise: FahrudinSolak, FAoCP - Assistant Director of Exercise: Zdenko Tadic, M.A., CAoCPTC - Head of DiSTAFF: Arina Bešlagić, MoSBiH - Head of Evaluator: IdrizBrković, MoSBiH - Head of Communications and IT Team: Aleksandar Mandic, MoS BiH - Team leader for border crossing and transport: Mirnesa Softić, MoS BiH - Head of Media and Public Relations Team: Admir Malagić, MoS BiH - Head of the Administrative Support Team: mr. Mujo Rančić, M.Sc., MoSBiH - Leader of the Financial and Material Support Team: Lejla Hodžić, MoS BiH - USAR operations and training: SeadVrana. M.A., FAoCP - Water Rescue Operations and Training: SabahudinSpahović, FAoCP - HBRN Operations and Training: Slađana Raić - Galić, FAoCP

Local Emergency Management Authority (LEMA) - Commander Hasan Fehratović, Minister, Government of Tuzla Canton - Chief of Staff Zdenko Tadić, M.A.Director, CAoCP of Tuzla Canton - Member Nenad Lukanović, Ministry of Communication and Traffic, Government of Tuzla Canton - Member Fadil Šljivić, Police Commissioner, Tuzla Canton MoI - Member Nedžad Đedović, Ministry of Health,Government of Tuzla Canton - Member Bahrija Jusufović, Ministry of Finance, Government of Tuzla Cant. - Member Rijad Bašić, Government of Tuzla Canton - Member Mirela Tuzlak, Government of Tuzla Canton - Member Sadmir Avdibegović, CAoCP of Tuzla Canton - Member Elvira Salihović, Government of Tuzla Canton - Member Nadira Ašćerić, Head of Civil Protection, Tuzla City Administration - Member Jadranka Duraković, Secretary, Red Cross of Tuzla Canton - Member Benedin Pejić, CAoCP of Tuzla Canton - Member Amir Sejdinović, Head of Civil Protection, Lukavac Municipality - Member Enver Jukić, Head of Civil Protection, Živinice Municipality - Member Lt.Col. IbroAlispahić, Joint Staff ofAF BiH - Member Predrag Slijepčević, Civil Protection Administration of RS - Member Ramo Dautbašić, Civil Protection Administration ofFBiH - Member Ljuban Iljić, Public Safety Department,Brčko District BiHGovmt. - Member Elvedin Kurbašić, Operational Centre, CAoCPof Tuzla Canton

33 NATO EADRCC FIELD EXERCISE “Bosna i Hercegovina 2017”

II. Review of contributions by countries

PARTICIPANTS EXERCISE BODY-SUPPORT STAFF COUNTRY OBSERVERS TEAMS OSOCC DISTAFF EVALUATORS TRAINERS 1 ALBANIA WR X 2 ARMENIA WR, CBRN, USAR X X X X 3 AUSTRIA ICT & Kitchen X X 4 AZERBAIJAN WR, CBRN, USAR X X X 5 BELARUS X X X 6 BELGIUM X X X 7 BULGARIA WR 8 CROATIA WR X X X 9 CZECH REPUBLIC X X 10 FINLAND ICT X X X 11 FRANCE X X 12 GEORGIA CBRN, USAR X X X X 13 GERMANY Head X X 14 GREECE X X 15 HUNGARY X 16 ITALY WR, CBRN X X 17 IRAQ X 18 JAPAN X 19 JORDAN X 20 FYR of MACEDONIA USAR X X X 21 MONTENEGRO WR, CBRN X X X 22 NETHERLANDS X 23 NORWAY ICT X X 24 PAKISTAN MEDICAL X X WR, CBRN, USAR , 25 ROMANIA X X Medical 26 SERBIA WR, USAR X X X X 27 SLOVENIA WR X X 28 SPAIN CBRN X X 29 SWEDEN X X 30 TUNISIA X X 31 TURKEY WR 32 UKRAINE WR, CBRN, USAR X X X X 33 UNITED KINGDOM X X X 34 UNITED STATES CBRN, Medical X Head Head X X

34 DISASTER CONSEQUENCE MANAGEMENT - Lessons identified -

III. Review of contribution of international organisations/bodies

PARTICIPANTS EXERCISE BODY-SUPPORT STAFF No Organisation OBSERVERS TEAMS OSOCC DISTAFF EVALUATORS TRAINERS 1 NATO International Staff X X 2 NATO HQ Sarajevo X X 3 CMDR COE X 4 DPPI SEE WR 5 EU ERCC X 6 SEEBRIG X X X 7 Save the Children Children X 8 UN OCHA 9 UNICEF X 10 OSCE Mission to BiH X X 12 EUFOR X 13 What3Words X World Health 14 X Organization 15 World Vision Int. Children X

Annex 10.3. DVD with the following content: video clipand photo gallery from the exercise

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