Notice of Meeting: I hereby give notice that an ordinary meeting of City Planning and Development Committee will be held on:

Date: Wednesday, 2 November 2011 Time: 9.30 am Meeting Room: Committee Room 1 Venue: Municipal Building, Garden Place, Hamilton

Barry Harris Chief Executive

Operations & Activity Performance Committee OPEN AGENDA

Membership Chairperson Her Worship the Mayor Ms J Hardaker Deputy Chairperson Cr G Chesterman Members Cr D Bell Cr P Bos Cr M Forsyth Cr M Gallagher Cr J Gower Cr R Hennebry Cr D Macpherson Cr P Mahood Cr A O’Leary Cr M Westphal Cr E Wilson

Quorum: A majority of members (including vacancies)

Meeting Frequency: Monthly

Fleur Yates Senior Committee Advisor

26 October 2011 [email protected] Telephone: 838 6771

www.hamilton.co.nz

Operations & Activity Performance Committee Agenda 2 November 2011- OPEN Page 1 of 124

Role & Scope . The overall mandate of this committee is to request and receive information concerning Council’s activities and develop consistent and pragmatic reasoning that will enable Council to be informed of future directions, options and choices. . The committee has no decision making powers unless for minor matters that improve operational effectiveness, efficiency or economy. . To monitor key activities and services (without operational interference in the services) in order to better inform elected members and the community about key Council activities and issues that arise in the operational arm of the Council. . No more than 2 operational areas to report each month . Receive reports relating to organisational performance against KPI’s, delivery of strategic goals, and community outcomes and vision. . To give visibility to key operational matters by activities . Reporting may identify issues that require policy or staff direction

*Notes: • The frequency and timing of project reports to be defined by the committee • Service level reports including service issues to be based on rolling KPI status reports

Committee Can Work in Forum Mode From time to time the agenda for a Committee meeting will be organised and planned in “Forum mode” to enable members to more effectively lead, and participate in, the policy development process. This could be for a full agenda or part thereof. “Forum mode” means that the Committee will consider (by resolution) suspending Standing Orders to enable the Committee to have more informal discussion and to set direction for the organisation in developing the policy or strategy matters coming before the Committee. Key issues and any direction set will be recorded for any section of a formal meeting that is run in Forum mode.

Power to Act In accordance with the General Delegation conferred by this manual, this Committee has limited powers and may: • Receive reports and other performance data and information as may be requested by the Committee • Identify and seek adjustment of minor matters that improve operations

Power to Recommend In accordance with the General Delegation conferred by this manual, this Committee may make recommendations: • To the Chief Executive • To Strategic & Policy Committee

Operations & Activity Performance Committee Agenda 2 November 2011- OPEN Page 2 of 124

ITEM TABLE OF CONTENTS PAGE 1 Apologies 4 2 Confirmation of Agenda 4 3 Declarations of Interest 4 4 Public Forum 4 5 C-180 Resolution Monitoring Report 5 6 C-217 General Manager's Report 8 7 C-239 Herbicide Policy - Annual Monitoring Report and Policy Implementation Report 16 8 C-177 Event Facilities Unit Non Financial Performance 1st Quarter Report 55 9 C-240 Museum Quarterly Report 63 10 C-275 Parks and Open Spaces Activity Report 69 11 C-246 Quarterly Report 75 12 C-172 Graffiti Annual Report 2010/11 81 13 C-201 Council of Elders 2011 Chair's Annual Report 92 14 C-185 Youth Council 2011 Chair's Annual Report 97 15 C-226 City Planning Quarterly Report 101 16 C-224 Planning Guidance Quarterly Report July-Sept 2011 105 17 C-173 Building Control Unit Quarterly Report July-Sept 2011 109 18 C-138 Public Transport Activity Report 118

Operations & Activity Performance Committee Agenda 2 November 2011- OPEN Page 3 of 124

1 Apologies

2 Confirmation of Agenda

The Council to confirm the agenda.

3 Declaration of Interest Members are reminded of the need to be vigilant to stand aside from decision making when a conflict arises between their role as an elected representative and any private or other external interest they might have.

4 Public Forum As per Hamilton City Council’s Standing Orders, a period of up to 30 minutes has been set aside for a public forum. Each speaker during the public forum section of this meeting may speak for three minutes or longer as the discretion of Her Worship the Mayor.

Please note that the public forum is to be confined to those items falling within the terms of the reference of this meeting.

Should you wish to participate in the public forum, please contact Democratic Support Services by telephoning 838-6771.

Operations & Activity Performance Committee Agenda 2 November 2011- OPEN Page 4 of 124 Report Name: Report Operations & Activity Performance Committee Agenda Authoriser Signatory 2. 1. be received. circulated as report the That Recommendation Committee:

Attachment 1 - 1 Attachment Attachments

Anthony Dick, Democratic Support Services Manager Services Support Democratic Dick, Anthony

Resolution Monitoring Report Monitoring Resolution Performance Committee Activity & Operations

Resolution Monitoring Report - Report Monitoring Resolution

2 November 2011- 2 November

November 2011 November Date: Author:

OPEN council report council

Fleur Yates Fleur 2011 02 November

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of of 124

Item 5 Attachment 1 Item 5 Operations & Activity Performance Committee Agenda 4. 3. 2. 1.

Regional Council Regional Patronage (Lake Report May Quarterly Crematorium & Cemeteries Hamilton Report Managers General Programme Improvement Traffic Minor 265/36 Implementation Repor Policy 33/10. Herbicide Subject Rotoroa) andBus –

Hamilton Lake –

-

Waikato July 2011 July

t

e) .... b) b) ..... Operations Performance & Activity Committee: 7 September 2011 c) b) ...... 2010 7December Meeting: Council b) .... Operations Performance & Activity Committee: 7 September 2011 Infrastructure Subcommittee: 14 June 2011

staff reviews projects the in Minor Traffic Improvements andTraffic Calming heritage issues. the Hamilton West and Hamilton East cemeteries with particular reference to Staff report back to the Ope Council concerning bus patronage and will be reporting back, and it be noted that Staff are obtaining further information from the Waikato Regional Performance Committee, Lake (Lake Rotoroa) algae issue and will report back to the Operations & Activity it be noted that Staff are developing a Communication Strategy for the Hamilton particular reporting on potential non chemical solutions. programme to better implement the Hamilton City Council Herbicide Policy in staff report to a Community Development Committee Meeting in 2011 on a work to the Subcommittee. the to Programme for 2011 2 November 2011- 2 November

OPEN -

12 which should include V

rations & Activity Performance Committee concerning Resolution

ictoria Street North and report

back - b) b) 2011. Committee November in & Activity Monitoring to Operations back Report Performance Committee. Performance Activity & Operations the to report Transportation next the in included To be back in February 2012 February in back Report way. under Work c)

Novem Committee in to back Report November 2011. November Activity Committee in and Operations the to report Agreement Service Level Transport Public the in included To be

Current Status Current ber 2011. ber Page Page 6

. . of of

124

Operations & Activity Performance Committee Agenda 5.

Update WiFi City 13/3/18.

...... b) Committee Policy & Strategy from Transferred 2011 18May Meeting: Council

and determine aroll Planning & Development Committee Meeting and section 3.3 of the report before the Committee including the issues raised at the City staff investigate and, where resources allow, advance the options identified in 2 November 2011- 2 November

OPEN - out plan for the next one to two years.

report back to obtain specific costs

2011. of end the by back Report

Page Page 7 of of 124

Attachment 1 Item 5 Item 6 Report Name: Report Operations & Activity Performance Committee Agenda 2. 1. Recommendations Committee: 3.

Minor Works Programme - Minor Programme Works That theThat report received. be system fosystem Changes to Parking Provisions - to Provisions Parking Changes Attac within contained details the accordance with in restrictions changes to parking following

Knighton Road Knighton TerraceHeaphy StreetHarwood Park Museum Car Park Car Minogue Court Lynden StreetHarwood Ward Lane Drive Avalon StreetBridge Wellington Street Peachgrove/Bailey Intersection Road Peachgrove Melville Park Lake Crescent Grey Street Place Glengoyne Street Dowding Cowley Drive Road River Bryce Street Avenue Anson Road River Victoria Street Pembroke Street Lake Road Avenue Urlich Location hment 1 to this report. this to 1 hment r projects to be funded from any Minor Works funding allocation. funding Works Minor any from funded to be projects r

General Manager's Report Manager's General Committee mance Perfor Activity & Operations

That staff report back in August 2012 with a proposed prioritisation prioritisation proposed a 2012 with August in back report That staff

That

it be a recommendation to Council that it considers the considers that it recommendation a to be Council it 2 November 2011- 2 November

Bus stop/ Limit Time Stopping Changes/No Parking – of Control Parking Change Stopping No Parking Changes Parking Proposed Control Proposed Time Limit Changes Changes Parking Stopping Stop/No Mobility/bus Time Limit Change Stopping Changes/No Parking Stopping No Stopping Changes/No Parking Cha Parking of Parking Change Stopping No Stopping No Stopping No Changes Parking Change of Time Limit of Control Parking Change Stopping No Ti Parkin Stopping Changes/No Parking Stopping No Stopping No No Stopping No me Limit Changes Date: Author: g Changes/No Stopping Changes/No g

OPEN council report council nges nges

– – Lance Vervoort Lance 2011 02 November

- Time limit meters added

relocation

Mobility

Space

Page Page 8

of of 124

12. 11. 10. 9. 13. Operations & Activity Performance Committee Agenda 8. 7. 6. 5. 4. 3. 2. 1.

9 September and a copy of the leaflet mentioned above Item (iii) has been addressed through a background document circulated to Councillors on Remediation investigations (destruction of blue Remediation amarkedto decrease in enquiries to staff about the condition. lake’s These measures, in combination with an apparent decline in blue green numbers have led the end of October. capping to lower the lake’s nutrient status) are progressing well and will be reported at before considering relaxing the health warning. teste be elevated blue green numbers is finally nearing its end. This tentative conclusion needs to likely highest,so be this to measure an may that be current indication the cycle of substantially. The most recent monitoring (13 October) indicates that blue green levels have decreased Item (ii) is a part of the Item (i) message. (i) Item the of part a is (ii) Item Item (i) has been addressed through the following measures: wi prepared was brief communications a on7 September to Councillors report verbal the Following Communications - 1 Attachment Lake Rotoroa General Manager Community Manager General Attachments (iii) (ii) (i) • • • •

d by another fortnight of observation and a further down wind measurement

whose scientific personnel are exploring options for a To show Council is working on the issue pro risk. To keep the public and recreational groups informed use of the lake carries a a scientist from NIWA, who is due back on 25 October). Yacht Club (this has not been finalised yet due to the absence of the prese Organisation a of seminar for lake users and other interested parties at the through a number of letters to the ; the at lak class a Hosting comprising lake users, residents and stakeholders; Bulletins (25 August and 5 October) to an extensive email circulation list current position; Production and mail circulation to lake residents of a fact sheet outlining the which they can use to deal with complaints from the public about the issue. To give Her Worship the Mayor and Councillors information on the algae th the following objectives: th following the

NIWA samples on the lake’s down wind side, where wind side, concentrations the sampleson down lake’s the NIWA are

Proposed Changes to Parking Provisions to Parking Changes Proposed

e who had expressed concern at the lake’s condition

2 November 2011- 2 November

-

greens by ultrasound and sediment OPEN

- actively with organisationsother

circulated on 22 September.

solution.

Page Page 9

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124

Item 6 Item 6 15. Operations & Activity Performance Committee Agenda 24. 23. 18. 17. 16. 14. 22. 19. 21. 20.

treatment for Rotoroa. Rotoroa. for treatment lakthe treatmente, areas keeping of local of down numbers overall, or ifit is not a useful The current investigations will also indicate if sonication has potential benefit for Changes to Parking Provisions Parking to Changes Infrastructure City Manager General Street North improvements. North Street throughout the city the throughout p to changes for requests numerous been have There Improvements 2011 resolved in TrafficJune onMinor the back to Subcommittee report Infrastructure The intervention has a reasonable probability of success it should still be considered. 2011/12 is still highly likely. Therefore i Despite this apparent improvement a recurrence of nuisance blue green levels in summer changes that are proposed to be made are listed in Attachment 1 with a brief description of description brief a 1 made with toin are be Attachment listed proposed that are changes Minor Works Programme

would like to prioritise its expenditure in this activity. it onhow committee to the need a to be report will there plan, 10 year its through funding have establishe understood better Council and NZTA are Once new criteria the The required level of efficiency of benefit verses cost. achieve projects the provided available subsidy additional programmebut with base of from t available funding of amount the have revised NZTA process. prioritisation the will in project included This use. be for available are and completed criteria revised oncethe be made will application An projects. that for wenow process wesubsidy must mino use if towant gain prioritisation newa testing round. currently The funding are have developed and NZTA available Programme Improvement Traffic Minor up The budget for for Programme 2011/12 the taken Minor Traffic Improvement fully has been

with the following pr following the with

Victoria St North St Victoria • • • • • • •

Melville Melville Area Traffic ( Pine calming Ave, Odette Ave) Bridge Fairfield Rotokauri Road Rotokauri StreetBader Mitcham St/Storey Ave Intersection Ave St/Storey Mitcham Maple Ave Maple – SpeedAreas Safer and Traffic Calming Programmeand Trafficfor 2011 Calming

as well as changes within the central city metered parking area. parking city metered the central changes as within well as

project is currently under review and will be considered for the next the for be will reviewand considered under currently is project

ojects:

-

River Road Flow MeteringRiver Road Flow

a number of areas for 40kph zones offora number areas 40kph

2 November 2011- 2 November

f investigation suggests the nutrient capping

Trial

OPEN arking provisions in various locations his activity from 2012 from 8% to 5% to5% 8% 2012from from activity his

- 12 which should include Victoria Victoria include should which 12

for such projects have been been have suchprojects for

d its level of Page Page

r safetyr 10 of of

The The 124

Operations & Activity Performance Committee Agenda Authoriser Signatory Hamilton City Traffic Bylaw. Hamilton City The change. the for auth reason the

Lance Vervoort, General Manager Community Services Community Manager Lance General Vervoort,

orisation for theorisation changesparking are provided for thein 2 November 2011- 2 November

OPEN

Page Page 11 of of 124

Item 6 Attachment 1 Item 6

change. the for reason the of description a with brief below listed are made to be proposed that are throughout the city as well as changes within the CD metered parking area. parking CD the metered within changes as well as city the throughout request been numerous have There Proposed Changesto Car Parking Provisions - Operations & Activ

owners with no negative feedback. feedback. nonegative with owners building owners and business the been out has carried with local Consultation A Clearway operates in this area from 4:30pm to 5:30 Mon 4:30pm from area this operates 5:30 in Clearway to A onthe strategyand stree thecities rest ofparking between Anglesea and Barton Streets. This will align Bryce Street with the current meters to the existing P120 restrictions on the northern of side Bryce Street up Street Bryce the with conjunction In users. of number increasing the for cater to help Fairfield Primary all outside (at space times) mobility another to introduce proposed Acting on feedback received from mobili of short and long term parking options for customers. parking term of long short and safety. on the eastern ofside the access way Pembrokein Street to improve access and Stoppi No of 28 metres to introduce is proposed from residents, local request a As vehicles. larger with difficulty Zone caused Loading the as visibility and access driveway Mon P120 a with it replace and Fr Three the by Leg Zone Loading Service and Goods small the to remove proposed is it businesses, local from received onfeedback Acting accessibility. and safety to improve driveways between Stopping 20 No of metres install owne a from businesses As request parking spaces outside 522 outside spaces parking from businesses, local request a As Lake Road visibility driveway and safety. improve 1 to number outside Ulrich of Avenue north side onthe 20 metres lines Stopping No the to extend proposed is it businesses, from local received onfeedback Acting Ulrich A Avenue Anson Victoria Street Street Victoria Bryce Street River Road

Pembroke StreetPembroke ity Performance Committee Agenda Committee Performance ity

venue venue

- 524 River Road. This will help to provide a good balance balance good a to provide help will This Road. River 524 s for changes to parking provisions in various locations locations in provisions various to changes for parking s -

Sun metered parking space. This will help improve helpimprove will This space. parking metered Sun

rs outside number rs proposed Road,it to 55 Lake is it is proposed to introduce two P15 (At All Times) Times) All (At P15 two introduce to proposed is it 2 November 2011- 2 November

grade, it is proposed to introduce parking isgrade, proposed parking it to introduce ty users and the education centre, it is is and centre, it education the users ty

t parking controls. controls. t parking October 2011. October

OPEN

- Fri. og restaurantog property

The changes changes The Page Page 12 of of 124 ng ng

Operations & Activity Performance Committee Agenda

around the Hospital area. was a concern and should be addressed. addressed. be should and concern a was Bailey from turnvisibility right the out carried indicating been have reviews audits A local business has initially objected to this car p Peachgrove Road at the Avenue intersection. Bailey of side eastern onthe lines Stopping No section small a introduce and park conjun from onand feedback residents Acting received out carried local in a recent review driveway. the and and entering Rd.exiting This visibility safety will when improve Peachgrove to McDo the closest lines yellow the extend and residents, arequestand users local from proposedAs is it one to car park remove stage more for space recreational users the of area. It should be noted that the next free up and relieve to Street. will offpark parking Bader help commuter the This and safety for pedestrians and vehicles at times. peak and and safetyfor vehicles pedestrians Stop No to introduce proposed it school, is local the from received onfeedback Acting This will manoeuvrability and safety. improve will This 91 101. and between Lake of side Crescent 80 southern onthe metres lines Stopping Acting on feedback received from local residents, it i contend with. fortheresafety as users won’t acatchpit be the space located for them to inside times all “at relocate the to proposed users, is it mobility from on feedbackActing received space. for aparking currently too is it safetyas small improve a small section of P180 8am In conjunction with the Bader/Lorne Street upgrades, it is proposed to introduce metres 5 to introduce proposed is it residents, from local received onfeedback Acting Stopping outside 35 Cowley Drive to improve driveway visibility and access. arequestAs fro improve visibility and safety when right turning out of the shared driveway. shared the of out turning right when safety and visibility improve will This 765. outside Road River of side 6western north onthe metres line Stopping Acting on feedback received from Peachgrove/Bailey Intersection Peachgrove Road Cowley DriveCowley Melville Park Lake Crescent Grey Street Glengoyne Place Dowding Street River Road ping lines on both corners of Glengoyne Place. This will help improve visibility helpimprove visibility This will Place. Glengoyne of onboth corners lines ping ” Mobility space to the back of the recessed parking area. This will improve

ction with a resource consent application it is proposed to remove one car car one remove to proposed is it consent application resource a with ction of the Access Hamilton Parking Action Plan will also review parking of No Stopping lines cul the in lines Stopping No of

m local residents, it is proposed to introduce 11 meters of No of 11 meters to introduce is proposed it residents, m local

- 6pm Mon

local residents, it is proposed to extend the No No the to extend is proposed it residents, local 2 November 2011- 2 November - de - Fri parking inFri parking lower the Melville car Park - sac outside 16 Dowding Street. This will

ark removal however two removal safety ark

OPEN

nalds driveway outside 231 231 outside driveway nalds s proposed to extend the No No the to extend proposed s

Page Page

13 of of 124

Attachment 1 Item 6 Attachment 1 Item 6

Operations & Activ

Following this change a petition was received (on the 26 the (on received was petition a change this Following CBD. the in parking of consistency and accessible promotes t however than previously, current two hour limit Mon limit twohour current time on the parking to from hour changed the street eight metered an This limit number of people who park in the street requesting Council cons requesting Council street the in park who people of number As part of the Avalon Drive Cycle way parking changes include the addition the changes include parking way Cycle Drive Avalon the of part As lanes). of (Use 2.3 Section 2004, Rule User Road Transport Land the per As Road. Rotokauri and intersection Road Lake Forest the between road the of both side ha lanes Cycle works upgrade Drive Avalon the of part As non one of loss the and restriction Stopping changes to No the minor include Street. These 7 Bridge building, Animates the at Development approved the of part as are required changes Parking service. bus the and vehicles private for safety and manoeuvrability to Street improve of Wellington north side onthe 26 metres lines Stopping is propose it residents, from local received onfeedback Acting Stops. Bus caged of addition the and carparking of removal August. in made changes after sufficient has Council by to time properlyelapsed assess the effects of the parking. hour toback eight car park. the library parking no the in parking the strategy Parking Hamilton Access the and resolution with Council the line In doorway. the over parked won’t be vehicles b often is doors exit fire the as lines Stopping No the extend and metres 1.5 by Zone loading current the to shorten proposed is it businesses, local from request a As footpath. Also one “P60 one Also footpath. for change this four 15allow minutes be car will parks removed to awider in make stops, to bus opposite existing the to two15 stops be metre bus installed include change Parking Avalon DriveAvalon Ward Lane Street Bridge Wellington Street Lynden Court Harwood Street Street Harwood locked by vehicles using it. This will improve safety and building access by ensuring ensuring by access and building safety improve will it.This using vehicles by locked

ity Performance Committee Agenda Committee Performance ity

s are required as part of the redevelopment of Lynden Court. These These Court. Lynden of as redevelopment the of required part are s

rthern part of Street Harwood alteredwas on the 1

- metered space directly outside this location. location. this outside directly space metered

Mon -

he changes were consistent with the strategy which strategy the with changes were consistent he A response advising that this situation will be reviewed be will reviewed that this advising situation response A Sun. Since this change, occupancy is considerably lower lower considerably occupancy is change, this Since Sun. - Sat” parking restriction is required to be installed in to be required installed is restriction Sat” parking 2 November 2011- 2 November

OPEN

th

ve been established on on established been ve of August) signed by a a by signed August) of d to extend the No No the tod extend ider re ider

st

August 2011. 2011. August Page Page - instating it it instating 14 of of

and and 124

Operations & Activity Performance Committee Agenda Knighton Road requesting different time limits. time different requesting school the within facility care child the and to school the about due came This the current restriction P5parking to area acombination of P5and P30 rest to change proposed is it users, and School Primary Knighton from onfeedback Acting events. during businesses adjacent for available Times” All “At to Terrace Heaphy 793 outside spaces proposed it to are fromis businesses, local As request Street. These include minor changes to t changes minor include These Street. Heaphy Terrace Heaphy location. this outside directly space metered one of Parking changes are required as part of the approved Development at 4 of part as are approved Development the required changes Parking car this from parks two park. P180 remove general will access to provide for vehiclesimproved required on the sloped access ramp. This relocation ofcar two the from parks into reserved driveway the upper car was electronic part time As of work the real signage

no Stopping. restrictions is required, these include “At All Times” mobil parking the of the use public for formalisation used is court carpark netball the As Park Car Minogue Harwood Street Street Harwood Park Car Museum

2 November 2011- 2 November he No Stopping restriction and the addiction the and restriction he Stopping No

OPEN . This will help to make spaces for this car parking area the area for car this parking

- sign the current P15 parking parking P15 current the sign

ity spaces, bus Stops and Stopsand bus spaces, ity Page Page - 8 Harwood 8 Harwood rictions. 15 of of 124

Attachment 1 Item 6 Item 7 10. 13. 9. Report Name: Report 3. Operations & Activity Performance Commit tee 12. 11. 8. 7. 6. 5. 4. 2. 1. Community outcome goal and Period Report Status Report Committee:

implemented by staff by resources as implemented allow. R Policy Herbicide the of recommendations the note That Council That Council note the decline in the use of herbicide over the past year; past the over herbicide of use the in decline the note That Council Attachment 2 - 2 Attachment Attachments performance. improved for recommendations with policy the of onimplementation report a To present That the report be received; be report That the o requirements reporting and greater staff time administrative primarily toare focus,costslead increased in of way by potentially they would of recommendations for best to achieving practice. refer Please Attachmentthese Whilst 2. The report also presents of a review the City’s Herbicide Policy’s series a and implementation One. to Attachment refer Please practice. in changes of number to a due reduction significant rep This 2010 year the for (HCC) Council City Hamilton by use herbicide of overview an To provide Attachment 1 - 1 Attachment Recommendation/s from Management from Recommendation/s Summary Executive Report the of Purpose ort presents a summary of HCC herbicide application herbicide for the2010 year of HCC summary ort presents a

Implementation Report Implementation Monitorin Herbicide Policy - Policy Herbicide Performance Committee Activity & Operations

Herbicide Policy Review Final 12 noon18 Herbicide Policy Monitoring 2011

g Report and Policy Policy and Report g

Agenda

Hamilton is a safe city. green environment. We value, preserve and protect Hamilton’s natural, Love HerePeople Living 2010- Open 2 November 2011- 2 November

Annual Annual

11

n contractors and service delivery units. units. delivery service and contractors n - 10- Date: Author:

17

OPEN counci

- 10-

2011 2011

Kemble Pudney Kemble 2011 02 November

eview and that these will be will thateview and these l report

- 11, showing a a showing 11, Page Page

16

-

11. of of 124

17. 26. Operations & Activity Performance Committee Agenda 25. 24. 23. 22. 21. 2 19. 18. 16. 15. 14. 0.

2010- broad leaf control programme was carried was controlbroad leaf out programme 2009 in re prevent that species of targeting with areas natural in and weeding, onhand reliance increased with area Beautification City the in practices maintenance to due changes in is decline This majority of herbicide used by HCC is Glyphosate (e.g. Roundup) based at about 90% by volume. volume. 90%by about at Roundup) based (e.g. Glyphosate is HCC by used herbicide of majority Attachment 2, prepared by an external consultant, fulfils that resolution. that resolution. fulfils consultant, external an by prepared 2, Attachment In summary the consultant has endorsed the Policy’ the endorsed has consultant the summary In the • following: the includes programme The train). in already effect these are proposals that (noting to of full it some give programme implementation Forward focus rep during encountered Issues/challenges Trends period report during Achievements associated with changes in practice, notably in City Beautification and Natural Areas. Areas. and Beautification Natural City practice, notably in associated changes in with trends positive indicates This 1. 4 Attachment of to Section refer Please meaningful. more to trends difficult establish are and an act11. Therefore overall maintenance programmenot was out carried 2009 in comparison of theA past two years also is made difficult the by fact street that corridor afull Council Herbicide Policy, in particular reporting on potential non on potential reporting particular in Policy, Herbicide Council City Hamilton the Committee meeting 2011in implement on a work programme better to resolved that “staff Development to November 2010,Community a report In Council off problem is This toxicity. potential and impacts environmental different have themselves herbicides the and concentrations at varying used i it Further, previously. to report able been ofthat anumber areas Evenfrom so, not of year, have this data reporting. gathered has been consistency continuityand difficult to it maintain personnel contractors and make in Changes bodies. water around and for ecological restoration and dealing undesirablewith plants in sports turf or pest plants in project ye any given in used herbicide of quantity overall The out programme Street carried been 2009 Corridor in had afull appeared greater 5%. would have The approximately declined by decrease has of use herbicides overall the remedying afullDespite programme of street corridor maintenance having been out, carried including 2010- used HCC and contractors by year the onherbicide for its report annual the 1 is Attachment •

- estab

comparison base for that year would have been higher. been have would that year for base comparison 11. 11, including comparisons with the previous year. previous the with comparisons including 11, reason for the application and describing the results achieved; results the describing and application the for reason the identifying complies with requirements, provider contractor/service to ensure clauses penalty and KPIs introducing compliance, policy full to and ensure herbicides use Robust of review HCCcontracts and agreements service level to deter e.g. Hamilton City Development Manual, Reserve Management Plans; Management Reserve Manual, Development City Hamilton e.g. policy this with to agree them change possible, where and policy, this of requirements the with consistency to determine their documents HCC relevant of Review - related and responsive work. For and responsive example,related street corridor maintenance, preparation lishment of the desirable vegetation rather than blanket treatment. In Sports Areas a In treatment. Areas Sports rather thanblanket vegetation desirable the of lishment

s difficult to report a meaningful global total when different herbicides are being are herbicides different when total global meaningful a to report difficult s

results of theresults previous during year’s partial a contractprogramme turnover,

2 November 2011- 2 November

- set to a degree by the fact th fact by the degree a set to s content but recommends a more intense more content a s intense but recommends -

orting period orting 10, with a consequent catch up in 2010 in up catch consequent a 10, with OPEN ar reflects a base level of level abase ar reflects maintenance,

-

10, which did not require a repeat in in repeat a require not did 10, which

ivity by activity comparison is

- chemical solutions”.

mine the need to to need the mine at the great great the at Page Page - 10, so that that so 10, 17 of of 124 -

Item 7 Item 7 Operations & Activity Performance Commit tee Authoriser Signatory 29. 28. 27.

Imminent risks and issues and risks Imminent entail increased administrative effort and potentially increased effort administrative andcosts. increased potentially contract entail practice best would the by to achieve consultant recommended programme the Implementing th in use reduction herbicide Maintenance of to Street the relation Landscaping move made in the reverse will This regime. control to herbicide control a from manual moving in cost saving Tr and City Gardens and Parks for review level service the through Plan 10 proposed Year changes some through, carried If • • • • • • • • •

e last twelve months. twelve last e

sustainable; and economic effective, are they practicable, if to use, determine to herbicide methods t ofEstablishment aprogramme Establishment of web based reporting by – reporting Contractors web of based Establishment who signs up to receive email notifications of herbicide application; to no the directly emailed to view, for public the website public exposure. Inclu exposure. public minimising in performance contractor’s the oncontracts regarding KPIs of Development it is managed; is it which by process a establishing and units), operational responsible the across dispersed (presently registers nospray the managing for responsible person(s) of Identification first be subject to community consultation; consultation; community to subject be first should approaches reduction risk and minimisation herbicide of relaxing any Council; b approval require should direction to strategic changes Any necessary. as reviewed can be policy the of that met, so objectives the or procedures management weed adjust newto with methods, ofinto reviews, annual together the of results the research Use control use in the Hamilton Community; Hamilton the in use control weed around messages proactive to provide plan communications a of Development Herbicide Policy; to the it adding and on properties HCC its by used agrichemicals of list a of Development complaint; the from arising the with issues actorily satisf toManager deal actiontaken ensure to is the by registerweekly to be Contract complaints inspected herbicide a of Maintenance their circumstances of use. of circumstances their knowledgeable and of up advisory group interested of made informal an facilitation Council Lance Vervoort, General Manager Comm Manager Lance General Vervoort,

people who can assist council to determine acceptable agrichemicals and and agrichemicals acceptable to determine council can assist who people

sion and enforcement of penalty clauses for poor performance; and enforcementsion for poor clauses of penalty ansport to will areas lead herbicide there as in use increases a is Agenda

2 November 2011- 2 November o formally trialo formally and implementweed control alternative

unity Services unity

OPEN

data is made available via HCC

-

spray list and to any person person to and any list spray

Page Page 18 of of

124 y

1. Implementation Report, July 2010- Natural Areas Playgrounds Beautification Landscaping/City Street Sports Grounds Amenity Contract/SLA CityHamilton Council Use Herbicides of Policy Operations & Activity Performance Committee Agenda Table Street Weed Control Maintenance Street Landscape Reservoirs Control Depot Care & Animal Centre Aquatic Gallagher Waterworld Pump stations Pedestrian walkways Beale Cottage Theatres Museum Suburban Libraries Du Transport Centre Pensioner Housing Centre Waikato Events Seddon Park Waikato

ke St Depot Agreements Agreements related herbicides, Contracts LevelAll Service and applying locations

1

Parks Stadium -

Locationsand SLA/Contract

Parks Parks & Gardens Parks Parks and Gardens Parks & Gardens Transportation Parks and Gardens/ Services Water& Waste Management Property Museum Libraries City Hamilton Parking Enforcement & Control Animal Facilities Leisure Transportat Event Facilities Management Property Management Property Event Facilities Event Facilities Parks & Gardens Parks & Gardens Client Leisure Facilities Facilities Leisure Transportation Services Water& Waste Event Facilities

ion

June 2011 inclusive SLA SLA SLA SLA SLA SLA SLA SLA SLA SLA /SLA Contract SLA SLA SLA SLA SLA SLA SLA SLA SLA SLA Contract SLA 09116 2 November 2011- 2 November

City Parks City City Parks City City Parks City Parks City Parks City Parks City Parks City Parks City Parks City Parks City Provider City Parks City City Parks City Parks City Parks City Parks City Parks City Parks City Parks City Parks City City Care City Parks City

Parks

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Attachment 1 Item 7 Attachment 1 Item 7 * Includes Nursery Staff independently) operating supe staff for Applied applying; staff all for required is Certificate Growsafe (Introductory 2. Operations & Activity Performance Committee Agenda 3 sites with neighbours whose boundaries are not sprayed. Services & Waste Water operations are undertaken. have their boundary sprayed of whom 22wish be to notified before spray The Parks and Gardens register contains 41neighbours who donot wish to Gardens/City and Parks Parks operations occurring in their area. requested that their boundary benot sprayed; 20 areas city covered 2 23 by Transportation Unit 3. Table Zoo Services Water & Waste Taitua Control Street Weed Stadia Gardens* Hamilton City Parks Cemetery Park Hamilton Location/Provider

Staff involvedStaff in herbicide a No spray registers summary registers spray No

2

-

Applicator Qualifications

Introductory needing No.

- 5 annual runs (mean 2.7). 234 properties who have

All 14 45 10 pplication

6 6

Introductory holding No. 2 November November 2 -

Qualifications Summary

14 77 All All 11 6 6 2011-

require notification when Applied needing No.

OPEN Lead Spray

Operators

rvising larger scale workor 1 3 1 2 1 2 1

Applied holding No. Page Page All Lead Spray 20 Operators of of 124 11

3 2 1 2 6 2

June 2010 June 2011 June Operations & Activity Performance Committee Agenda Common Names and Active Ingredients Increase, 09 Decrease ( Events Housing/Libraries/ Walkways/P. Arboretum Taitua Corridor Street Stadia Grounds Sports (Projects) Natural Areas Natural areas Projects Landscape Gardens Hamilton Beautification City Cemeteries Arboriculture Amenity Parks 2009 July USAGE Used Total Zoo Events Housing/Libraries/ Walkways/P. Arboretum Taitua Corridor Street Stadia Grounds Sports Nursery (Projects) Natural Areas Natural Areas Projects Landscape H Waters City Beautification City Cemeteries Arboriculture Amenity Parks 2010 July USAGE Table 4. 11 amilton Gardens amilton

Application summary 2009/10

3

-

-

)/ )/

Total Used Total -

10 to 10- 2009/10 Summary Application

-

-

1,398,669 1,638,923 - Roundup Roundup 271,500 225,695 510,000 474,000 291,190 225,975 240,254 257,392 248,420 167,920 16,430 13,385 97,724 32,950 10,900 49,827 38,000 56,429 7,855 6,420 7,865 3,775 7,550 8,500 3,000 1,840 3,050 Ml

Amitrol 13,140 13,140 - 3,755 9,385 3,515 240

Ml

120,315 - 45,503 14,030 90,350 10,330 74,812 25,695 Tordon Tordon 9,260 1,000 3,440 2,000 8,883 250 500 Ml 80 2 November 2011- 2 November

Vigilant 10,400 4,600 1,800 9,750 1,700 6,400 1,800 2,300 1,050 Gms 500 650

OPEN Buster 3,445 3,450 3,450

Ml 5 5

- Escort 5,516 5,620 3,200 1,820 Gms 104 250 350 20 80 4

Expo 500 Expo 21,170 29,068 21,218 21,000 - 7,850 7,898 Gms 170

interceptor Organic Organic - 5,300 2,300 3,000 3,000 5,300 Ml

Reglone - 28,270 30,500 30,000 2,230 2,230 500 Ml

Gallan - 86,120 86,175 62,300 17,360 4,000 1,000 1,515 t NF t Ml 55 55

Versatil 18,500 20,100 1 6,200 1,200 2,700 4,000 7,200 ,600 100 300 Ml

Mostox - Ml 33 33 33 0

Polka Ml 60 60 60 0

Garlon 360 Garlon Conquest, Conquest, Grazon, Grazon, Victory, Victory, 22,835 17,486 17,000 19,000 5,349 3,000 486 180 625 Ml 30

17,600 17,600 17,600 Yield Ml 0

2,750 2,750 2,750 Tag Ml 0

Gesatop 12,132 12,132 7000 5132 Ml 0

Foresite Ml 65 65 65 0

Bromoxynil 3,700 3,700 3700 Ml 0

1,656,118 1,567,578 239,855 306,145 557,350 175,820 307,190 273,320 301,797 474,000 378,345 Total by by Total 84,312 76,616 33,536 23,610 99,239 11,900 14,447 30,363 35,960 20,585 40,000 1,840 7,508 6,080 0 2,05 7,855 6,420 7,550 1,800 Area 0 Page Page

- 21 551,270 200,680 - - - - Change 88,540 72,200 21,636 64,035 99,239 13,077 - - 7,696 6,015 5,393 1,130 5,597 of of - 250 124

Attachment 1 Item 7

Operations & Activity Performance Committee Agenda Bromoxynil Foresi Gesatop Tag Yield Conquest Polka Mostox Conquest Versatil NF Gallant Reglone Interceptor Organic 500 Expo Escort Vigilant Tordon Amitrol Roundup, G360 etc Brand Name

te

Bipyridyl Oryzalin and Trifluralin and Oryzalin Picloram and Triclopyr Dichlorophen Picloram /Triclopyr Clopyralid Carboxylic ureaSulfonyl Picloram Picloram/Triclopyr Glyphosate Active Ingredient Bromoxynil Simazine Oxyfluorfen and Glyphosate Terbuthylazine, Amitrole, Propyzamide Oils Essential Ethofumesate triazole Amino Oxadiazon

acid derivative acid

2 November 2011- 2 November

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Operations & Act ivity Performance Committee Agenda 2 November 2011- 2 November

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Attachment 1 Item 7 Attachment 1 Item 7 5. Operations & Activity Performance Committee Agenda into practice this will lead an to increase in herbicide use beginning in 2012- through reverting herbicideto based weed control for street landscaping. put If service level review Council has consideredcurrent the asaving achieving beautification above) has been practically eliminated. However through the mowingberm jointly. In the year 20010- City Transport and Parks and Gardens manage street landscaping areas and Landscaping Street Maintained Assets treated length multiplied by the number applications. of treated, not the total length in the city). The application length is the asset to the followingwas applied Herbicide length of asset (these are the lengths Transportation Unit catch ups from work completednot by the previous supplier. corridor maintenance having been carried byout the new contractor, including are These trends off positive pattern is an initial application followed by rapidly diminishing follow up work. amount preparationof undertaken in any given year but anyfor given site the result shading. of The restoration cycle can lead marked to fluctuations in the now the areas are at where is stage restoration weed occ control establishment of the ofwill prevent actually species.desirable Finally,anumber invasive such plants asareas pest with lianes only to speciesthose remove which closely application and targeted Waiwhakareke, o herbicides when carrying out restoration planting into pasture, as at street landscaping/city beautification area (discussed below); minimal use of significant decline on the previous year. This is due a to change of policy in the various formulations. Overall, herbicide application in the year 2010- The great majority herbicideof applied in Hamilton remains glyphosate in was instanceof an overspraythere – The only incident reported in the period was at Hamilton Park Cemetery where 6.

Application Summary Incidents Asset Length Application 2010- Length

11

Carriage

Length Length (km) way way 1611 582

- Discussion set to adegree bystreet programme of afull Channel Channel Len & Kerb 2625.2 (km) gth gth 971

all effects the cemetery within area. were

2 November 2011- 2 November 11 herbicide use Footpath Footpath Length Length (km) 2391 872

f herbicidef when restoring

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in this area (City (City thisarea in urring as a 11 shows a Page Page 26 13. of of 124

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2011-

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2011-

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2011-

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7. 6. Operations & Activity Perf 11. 10. 9. 8. 5. 4. 3. 2. 1. Community outcome goal and Period Report Statu Report Name: Report Committee:

have been operating within the normal range of activities and events. events. and activities of range normal the within operating been have mode for the cricket preparation coming in season been has while the Park Seddon Theatres Cup games held at . at Waikato held games Cup World Rugby the and Claudelands events for opening early on the focused been has Unit The Attachments That the report be received. be report That the Clarence Street and The Meteor. Seddon Stadium, Waikato Centre, Events Claudelands opened of newly the performance and activities the covers report This quarter. the of coming in aware be highlight report This 2011. 30 September ending period quarterly the non the of Council to advise is report this of purpose The There are no attachments for this report this There no are attachments for Recommendation/s from Management from Recommendation/s Summary Executive Report the of Purpose s

Quarter Report Quarter 1st Performance Financial Non Unit Facilities Event Performance Committee Activity & Operations ormance Committee Agenda

s achievements, activities and trends during this period and flags items to flags and period items this trends and during achievements, activities s

Park and the three Theatres, including Founders Theatre, Theatre, Founders three the including and Theatres, Park

Prosperous and innovative and Prosperous 1 Open 2 November 2011- 2 November • • Here Living Love People • st .

Quarter

we build our economic strengths Hamilton has a strong, productive economy and Scene Our city is afun place to live with avibrant Arts Its easy to do business here

- Date: Author:

1 July to 30 September 2011 30September to 1 July

OPEN council report council -

financial performance and targetsfinancial for

Mark Christie Mark 2011 02 November

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55 of of 124

Item 8 Item 8 Operations & Activity Performance Committee Agenda 12.

Achievements during report period report during Achievements • FacilitiesEvent Unit Claudelands Key Venue Key Venue Activities and Events • • • • • • • Customer Survey Results (2011 Results Survey Customer

hirers Theatre patrons Theatre patrons SP hirers WS patrons WS hirers Clds patrons Clds Economic Development Group as part of the organisational change. August EventIn the Facilities across Unit moved newly the to formed Events & revenue improvementsrevenue and Unit the Activity Management Plan. includeswhich capital and operational budgets, service evaluatio Work is continuing with the preparations of the draft Long Term Plan (10 year plan), continuing during this quarter with a conclusion expected in November 2011. Negotiations withthe WaikatoRugby Union and conference organisers and aspecific Several venue famils at Claudelands have been conducted thisduring period including regional printmedia. whether a bid will be made or not. This bid is due by the end of November. already securedZealand has this tournament, however Council is yetto decide Hamilton/Waikato bid to host games in the FIFA U20 Men’s World Cup in 2015. New Work has been underway to gather costs and logistics for the possible attendees at Claudelands over this past quarter.this past at Claudelands over attendees There has been some very positive customer feedback from clients and event accumulated the over year. The other surveys across the Unit are ongoing and in progress, however the results are made with with made one particular area servicesof which has affected overall the score. and from the anal one of the ITM Cup games. The 73.4 CSI result shows a drop from the previous year, customerThe survey table below show results for Waikato Stadium patrons attending

2008- results 73.2 71.0 82.9 69.7 88.7 NA NA

09

ysis it has been identified that specific improvements need to be

2009- results 86.2 8 79.8 93.9 NA NA NA 3.9

10

-

12)

2010- 2 November 2011- 2 November results 82.9 84.8 76.9 79.0 91.1 NA NA

famil with editors and sub editors of local and

11

2011- 78- 78- 67- 78 78- target 84+ 84+

- OPEN 81 81 72 81 81 12 12

2011- franchise been have Chiefs results 73.4

12

ns, efficiency savings,

collated on an annual basis annual an on collated basis annual an on collated basis annual an on collated basis annual an on collated basis. No previous surveys basis. No previous surveys

collated on an annual annual an on collated annual an on collated effected overall score Poor catering results results Poor catering due to development to due development to due Ongoing but results results but Ongoing results but Ongoing results but Ongoing results but Ongoing results but Ongoing results but Ongoing Comments

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56 of of

124

Operations & Activity Perf Stadia (WaikatoStadia Stadium& Seddon Park) Summary activity of at Claudelands category by for quarter the • • • • • • • • • •

7 6 5 4 3 2 1 #

games plus the final being played: condensedThe ITM Cup season kicked off at the Waikato Stadium five with home firstThe Roller Derby event was held at Cla 208 overnight stays and over 500 visitors. visitors opened for business from 15 The campervan overnight accommodation set up specifically for the Rugby World Cup Samoa.Wales vs. addition to the two Rugby World Cup games at the stadium, All Blacks vs. Japan and regular the motorcycleRWC), swap meet all which of were held at Claudelands. In concert (part of the Real NZ festival), the ‘Stand in Black’ Telecom road show (part of nationalthe finals theof free Smoke Rockquest followed by Kiwi the Cream music S the at sale, campervan overnight park for the those attending the Rugby World Cup games events being hosted all on the same weekend across our venues, including; a furniture There was a huge weekend of activity hosted over 15,16 &17 September with 10 Foundation Waikato vs. Western netball game. firstThe sporting event was held at Claudelands Arena on September4 with Lion the around 1200 patronsattending. over 26 & 27 August; this is a one of a kind in NZ and is the largest in Australasia with NZ FamilyThe History Fair its held genealogy expo at Claudelands for the first time delegates. Zealand National Commission for UNESCO. Positive feedback receivedwas from Commission and the Hamilton Multicultural Services Trust, with support from the New note was the jointlyForum Diversity NZ hosted by the Human Right Several large conferences were held at Claudelands this during period, however one of event. July. The ‘Eventing The Future’ annual conference was held at Claudelands at the end of Dunkley’sRoyal Canin PetExpo was on16& Kids of 88 and Midnight Youth playing to an audience of over 3000 patrons. on the 16 July with seven hours of NZ and international artists including Stan Walker, firstThe music concert was at held Claudelands withArena Edgetagavanza the concert 1000 people attending the high speed night of thrills and spills. hosting of both the Pet Expo and Edgetravaganza concert simultaneously. The event went smoothly and Claudelands showed its adaptability with the Saturday o o o o o Other Meetings Exhibitions/ shows Sports Total Functions Conference Performance

This was first the time it has been held in Hamilton and is a keyindustry related 21 July 29 July 23 Aug 14 Aug 27

Category tadium, the NZ Breakers vs. Wollongong the Hawks, Health & Disability Expo,

Aug Aug ormance Committee Agenda

- - -

- -

Waikato vs. Taranaki, Waikato vs. Tasman, Waikato vs. Auckland Waikato vs. Waikato vs. Wellington, Waikato vs. Otago,

2011- Target Target 315 151 81 32 19 12 20 0

12

2 November 2011- 2 November

-

19 September and 30 SeptemberSeptember 30 19 and

1 st

84 21 36 13

1 8 3 2 Qtr

udelands Arena on 24

17 July with around 12,000

OPEN 2 nd

Qtr

3 rd

Qtr

September with with September 4 th -

3 October with with 3 October Qtr

attending. attending.

Page Page

57 YTD 84 21 36 13 1 3 8 2 s of of

124

Item 8 Item 8

Operations & Activity Performance Committee Agenda • StreetClarence highlights Summary activity of at Stadia (Waikato Stadium & Seddon Park) • Founders Theatre highlights Theatres • • • • • • • • • • •

Stadia) activities activities Total number of events Number of international events National of Number Street Street The HCC and regional arts fund presentation of ‘Station to Station’ played at Clarence Theatre inTheatre first the week September of to asold out venue. received from patrons, organisers and neighbours. The games were played in front of very vocal, colourful crowds with good feedbac Samoa. these being on the 16 and 18 September with the All Blacks vs. Japan and Wales vs. The stadium hosted two of its three Rugby World Cup 2011 games during this period, health however this was rescheduled to 14 August playing to a sold out venue. and planned for 2 July cancelledwas at last the minute (evening before) due to ill The John Rowles farewell tour concert which was to be played at Founders Theatre Mario Maio Mario specialthe interest workshop taking place thebefore event. with in 2011 time fifth the for in September Theatre to Founders returned NZSO The promoters. the 3 their fourth of 6 visits for 2011. for 6 visits of fourth their b NZSO the build up and during the Bledisloe Cup (All Blacks vs. Australia) game. at Eden from Park the 3 to August6 working with Eden the OperationsPark team in The Stadia Operations Manager was awarded the EVANZ scholarship spending 4 days the 6000the seat temporar 2011 pitch sizing, members of the HCC IT team moved onsite and the construction of into media HQ, changing of the No1 and Beetham Park fields to Rugby World Cup clearing out venue, installation of a 2metre satellite dish and control room in the car park area, new Telecom and Vodafone mobile phone towers, softwash cleaning throughout the cle floodlight into the final logistical and preparation work leading up to the first game, with This quarter saw the focus for Rugby World Cup 2011 shift from the planning phase The magical musical adaption of ‘The Gruffalo’ played at Founders Theatre on the 2 success with 3 shows over 2 days, all selling out. Auckland Theatre Company’s, the Telstra Clear season Calendarof Girls was a huge fourth year. fourth The annual National Country Music Awards returned to Founder Kids favourite, Dorothy the Dinosaurs Travelling Show played on the 15 July. Events =Events field based

of Septemberof playing 5 shows over 2 days goodwith feedback being received from o

activities 3 Sept Sept 3 on 1 & 2 July with good feedback being received from promoters and patrons. (all activities at

rought their Russian Soul show on 14 July to another sold out venue this being lo’s ‘In the Mood’ a 1940s all

of the main storeroom room, gym and cardio room for the transformation aning, re -

Waikato vs. Canterbury in final. the

- lamping and installation of new light fixtures, the installation of

y grandstand.

2011/12 Target Target NA 10 25

2 November 2011- 2 November

Quarter - 125 American musical revue played Founders 10 1 2 st

OPEN

s 16 August for the

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124 &

YTD 125 10 2

22. Operations & Activity Perf 17. 16. 15. 14. 13. 18. 21. 20. 19.

see what happens post Rugby World Cup. The ITM cup competition crowd averaged 5000 averaged crowd The WorldCup. post Rugby cup competition ITM happens what see to be will it interesting however continuing, seen as is rugby for trend patronage reduced The Trends Venue h Venue event. an of end successful upper at the returns larger to secure trying and rates entry the lowering or prices dropping are either Venues market. Auckland tested mu The to date companies production and promoters the from received been has feedback Good market. the in itself to prove needing venue the with phase startup in been has Arena Claudelands the at Music market. local The costs. audiovisual and catering reduced and venues priced continues hirers to most business be lower seeking tough,with meeting and functions The coming to the Arena, i.e. Cesar Milan, International Rodeo etc. International Milan, Cesar i.e. to Arena, the coming of events range wide arelatively with viable more toEntertainment be proving performance is There will be will There for area Claudelands. akey as seen exhibitionstois this new date and There several are future. the in at Claudelands playing of possibility about the gr Sporting the player and official changing spaces. spaces. changing official and player the for upgrade an requiring as noted already been Park has Seddon facilities. and upgrade value press thereby increasing available, games of number vs. competition venue to increasing the due mostly increasing, are standards venue around expectations and across the country as the as well increased interest the in 20/20 Cricket games. specifications for game options Cricket venue numberof increasing the reflects International Day One first time several in years, however there will be two 20/20 matches and one Test game. No Summary activity of at the Theatres • • The Meteor highlights • Note: e functions / meetings etc in the result. This This result. the in etc meetings / will affect functions the resulte against includ thenot target.does now and venues other the with the line at into events of brought was reporting the Theatres 2010/11, in (EBMS) system reservations booking new a of introduction the with However

theatres) activities activities Total number of international events Number of eventsnational Number of local / Events =Events field based season of Shakespeare’sseason of King Lear for a 3 seasonweek in August at The Meteor. Hamilton Performing Arts Trust (HPAT), Full House Productions, put on a successful the 27 July as part of the conat Claudelands. ference held The Meteor hosted the ‘Eventing for the Future’ conference delegates for a dinner on have indicated they will be returning. being received from the promoters about the suitability of the venue for the event and Body Building Championships) over the weekend of 9 and 10 July with good feedback Clarence Street showed its versatility when it played host to the NZBBA (North Island When the target of 150 events was set in 2009, i 2009, in set was events 150 of target the When sic market is generally tough in NZ at the moment and is focused on the tried and and tried on the focused is and atmoment the NZ in tough generally is market sic

activ ire rates are dropping and costs are increasing, thereby squeezing the yields. the squeezing thereby increasing, are costs and dropping are rates ire

(all activities at oups are struggling to make ends meet, however NZ Netball positiveis and excited

ities

no One Day International cricket game at Seddon Park this coming season, the the season, coming this cricket game Park at Seddon Dayno One International ormance Committee Agenda

2011/12

Target Target 150 150 10

2 November 2011- 2 November

t includedt all activities (events, functions / meetings etc). Quarter 59 28 1 6 st

OPEN

re is high competition in the the in competition high is re

ure to of venues offer

Page Page

59

of of 124 s

YTD 59 28 6

Item 8 Item 8 Operations & Activity Performance Committee Agenda 30. 29. 28. 27. 26. 25. 24. 23.

Forward focus encoun Issues/challenges • (WaikatoStadia Stadium & Seddon Par Increasing costs but lower market pricing is producing reduced yields. reduced producing is pricing market costs but lower Increasing hos or marketing support i.e. onstaff to the adding are pressure clients the from expectations Higher charge. $2.00 a with commenced The fee chargeof acar at parking Claudelands on patrons sitewhen parking are has tr concern when causing is spending Reduced opportunities. value add and/or rates hire reduced of terms in venue the from support Promoters are partnerships/sponsorship forlooking either from or withCouncil increased that thehome be Therefive games of past. will for this Chiefs next the sea than be will reduced at a competition thatof and level this is competition expected it people • Claudelands audience and market variability. and variability. audience market to subject product is professional ends meet, to make while difficult it to find continuing are groups wherecommunity issues, affordability hirer to show continuing are trends Theatre • • • • Summary forward of activities at Claudelands categoryby •

Total Other Functions Meetings Conference Shows Trade / Exhibitions Sp Performance / Live Music Note: Above figures reflect period 1 period reflect figures Above Note: vs. Wales.vs. The last of the three Rugby World Cup 2011 games was scheduled for 2 October, Fiji banquets and dinners, exhibitions and conferences. A key focus is to concentrate on the high yielding activities which include large climate marketing with assisting and hospitality some sales of the of events. current the in effort of extra bit a quite spending are staff Facilities Event The market. obtaining a good trac Entertainment and performance in the Arena will be also being a focus; firstly in which, while low yielding, are important for the community. The Arena will be hosting several high profile sporting events next year, mostly netball will be a focus. a be will Cl the of Refinement shows. Advertising industry in collateral is important, well as attending as relevant trade playing an importantplaying an drive increase to venue awareness. Media management, editorial content and specific and event industry articles is al orts

pitality sales.

Category

audelands website and electronic media and Claudelands brand k record and secondly to ensure are events attended by local the 2011/12 Target st 315 151

81 32 19 12 20 October to 30 to October

tered during reporting period reporting during tered

2 November 2011- 2 November 01 July 01 July Sept 2011 Sept th k)

June 2012

21 36 13 ying to revenueying targets. meet 1 8 3 2

-

30

OPEN 01 Oct 2011 01 Oct -

30 June 30 June 2012

32 15 12 10 0 6 9

Expected events

2011/12 son.

168 53 42 23 25 12 12 1

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60 so so of of 124

Operations & Activity Perf 31.

Imminent risks and issues and risks Imminent Summary forward of events / activities at Theatres • • Theatres • • • Note: Note: Theatres was brought into line with the other venues and now does not include functions / meetings etc in the result. This This result. the in etc re meetings / the will affect functions include not does now and venues other the with line into brought was Theatres Ho • • Summary forward of events / activities at Stadia (Waikato Stadium & Seddon Park)

Stadia incl functions) incl Stadia theatres) activities activities Number of total events Number of international national events Number of local / activities Number of total events Number of inter events Numberof national wever with the introduction of a new booking reservations system (EBMS) in 2010/11, the reporting of events at the the at events of reporting the 2010/11, in (EBMS) system reservations booking new a of introduction the with wever December. The end of year dance shows and graduations usually commence from October to jazz, funk, and rock arrives in Hamilton on the 29 November. all new song and dance cabaret show ‘More Impact’. Brendan Dugan a followed by the All Star True legends band, featuring Gray Bartlett, Eddie Low, 17 December. The first week will showcase some of NZ’s most loved comedians, to through running December, from 2 commences season Street Clarence at Christmas 19 February 19 2012 Africaon South vs. and match NZ test a games, two Twenty/20: NZ vs. Zimbabwe on 14 February 2012 and South Africa on The international cricket season has been confirmed with Seddon Park hosting 3 game, Northerngame, Knights vs. Canterbury Wizards. The domestic cricket commences on the 29 November with a 4 day Plunkett Shield rental agreements. Negotiations continue with the Chiefs franchise and Waikato over their internationally acclaimed Vortex Tribe’s hard Hard B.....d’s Guide to Life tour to Founders Theatre on the 16 November and Zealand’s favourite Australian comedian Heath Franklin (Chopper) brings his Chopper’s the Russian Ballet Company in October with thei Other notable shows include the NZSO returning for the sixth and final time for 2011, for one post race day concert final to event be held Hamilton. in There is the likelihood that Seddon willPark be used The V8 Supercars event has been announced for 22/23 April 2012, this will be the Events =Events field based When the target of 150 events was set in 2009, it included all activities (events, functions / meetings etc). etc). meetings / functions (events, activities all included it 2009, in set was events 150 of target the When

(all activities at (all activities at sport sport sult against the target. the against sult

ormance Committee Agenda

national national nd Jodi Vaughan before closing the third week of festivities with the

2011/12 2011/12 Target Target Target

150 150 NA . 10 10 25

2 November 2011- 2 November

01 July 01 July 01 July 01 July Sept 2011 Sept Sept 2011 Sept 125 - 10 59 28 charging fus 2 6

- -

r ‘Festival of Russian Dance’, New Dance’, Russian of r ‘Festival OPEN 30 30

01 Oct 2011- 01 Oct 01 Oct 2011 01 Oct 30 June 2012 30 June 30 June 2012 30 June ion of world groove, acid

- 10 58 39 94 23 March23 2012. 5 9

-

Expected events Expected events Page Page 2011/12 2011/12

117 219 61

11 11 20 67 of of

124

Item 8 Item 8 Operations & Activity Performance Committee Agenda Author Signatory • • • • • iser

competitive function and meetin g markets. Continued pressure to meet the Claudelands business plan especially around the very and installation of the air cooling system is subject to LTP discussions. number of hirers, exhi Claudelands will become a potential issue as summer kicks in. This has been raised by a The lack of adequate ventilation /cooling (not specified) within the exhibition halls at status. OvalCobham in Whangarei which has recently been granted international cricket Park with venues like the new Dunedin coming on line and Increased competition for international events at both Waikato Stadium and Seddon end of the ground. 2012- The plannedreplacement Seddon of Parkoval footpath has beendeferred untilthe back of previous free parking for events. charged within the revenue plan for Claudelands, charging is a change com parkers are currently paying $2.00 vehicle,per however $5.00 was proposed to be Issues arising from car parking charges at Claudelands for ticketed events. The ticketed

22 LTP discussions, however flooding is still evident, particularly at the northern

Lance Vervoort, General Manager Community Services Community Manager Lance General Vervoort,

bitors and patrons since the opening of the halls. The purchase 2 November 2011- 2 November

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ing offthe Page Page 62 of of 124

8. 7. 3. Operations & Activity Performance Committee Agen 10. 9. 6. 5. 4. 2. 1. Community outcome goal and Period Report Status Report Name: Report Committee:

national game our at look A local Black]: [All Yellow Red, exhibition temporary significant the with particular in WorldCup, Rugby the around initiatives to city the responded & ArtsPost Both Museum the through support from volunteers from support through achieved have been collection Museum the of documentation around results Exceptional Retail Excellence Awards. Excellence Retail quarter. the of coming in aware be to flags and period items this trends and during achievements, activities highlights report This Resene Total Colour Display + Product Award Product + Display Colour Total Resene institut winning award an is that it illustrate to continued has Museum The numbers. visitor around trend improving an with year financial past The Museum & ArtsPost have successfully met all of their agreed Levels of Service over the October 2011. ending period purpos The received be report the That Recommendation/s from Management from Recommendation/s Ex Report the of Purpose ecutive Summary ecutive

e of this report is to advise Council of progress towards non towards progress of Council to advise is report this of e

Report Quarterly Museum Waikato Performance Committee Activity & Operations , which attracted significant media interest and visitors to the city. the to visitors and interest media significant attracted , which

and the Job Opportunity (Community Max) program. Max) (Community Opportunity Job the and da da Prosperous & innovative: People love living love People here: July Open 2 November 2011- 2 November

- - - - October

We celebrate our peopleWe celebrate and many our cultures. scene. Our city is a fun place to live with a vibrant Arts

We have athriving CBD and afinalist the again TopShopArtsPost in was Date: Author:

OPEN council report council

Kate VusoniwailalaKate 2011 02 November

- financial targetsfinancial for the ion with the 2011 2011 the with ion

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63 of of

124

Item 9 Item 9

14.

Operations & Activity Performance Committee Agenda 14. 13. 12. 11.

2002-

84,617

2003 The Museum shows an increase of 2.7 and ArtsPost shows a decrease of 3.8. annual targetannual of 38,000: indicates ‘exceptional performance’ for a ‘customer choice’ service. choice’ ‘customer a for performance’ ‘exceptional indicates 84.4 2010/11of for result Customer satisfaction: m This is Achievements during report period report during Achievements Attachments The ‘Year to Date’ figure is 41,129 is figure Date’ to ‘Year The There are no attachments for this report. this There no are attachments for increased substantially in recent years. The 2010 The years. recent in substantially increased 2007/08 Figures Visitor Annual ArtsPost successful exhibitions and public programmes. public and exhibitions successful of development the enabled sponsors and that have key stakeholders with relationships and p to strategic due part in is This 8 years. past the 100% over roughly to amounting increase steady a reflects This 110,000. of target visitor annual the on 46%up is Visitor

Year to Date:

: Total visitors through the Museum in the last financial year was 160,075, which financial in last the Museum the through visitors : Total Figures 2003- 94,188 2004

2004- 108,539

2005

2005- 135,544 easured through the Waikato Museum Visitors Survey. The Survey. Visitors Museum Waikato the through easured , which is 5.5% is , which

2006 2 November 2011- 2 November

- 2010/11: 2010/11:

2006- 108,535

2007

above the same time last year (38,989). year last time same the above -

11 total was 48,786 a 28% increase on the the on increase 28% a 48,786 was total 11 Similarly, ArtsPost Visitor Fi havegures also 2007-

OPEN 110,298 2008

2008- 126,532 2009

rogramming, marketingrogramming,

2009- 114,094 2010

Page Page

2010- 64 160,075 of of 2011 124

Operations & Activity Performance Committee Agen 17. 16. 15.

to 3,026 in 2008/2009 and 1,233 in 2007/2008. in 1,233 and 2008/2009 in to 3,026 tota A documentation: Collection proud rugby history and passion for the sport in the region. the in sport the for passion and history rugby proud our celebrates exhibition The Cup. World Rugby the for space gallery exhibition temporary c has mix This Sciences. 37% 12: arts; 20% 15% history; 28% Visual on Social Gallery show was Tangata the in floor Whenua; that period Thethe dinosaur the science below. strong reflects mix year is illustrated financial across the offersof Art, Tangata Whenua, Social History and Science. The mix for the past to asa of One possible closely 25%mix mix: adhering as around Museum the KPIs is Exhibition increase of 0.7 from June 2010. June from 0.7 of increase Mus & Shop. Galleries Resident Satisfaction: Satisfaction: Resident hanged over the past quarter with the rugby show occupying the major major the occupying show rugby the with quarter past the over hanged eum shows an increase of 0.8 showsan increase eum 2010. June from ArtsPost showsan HCC Residents Survey Survey Museum Waikato and for Residents Results ArtsPost HCC

l of 3,089 records were catalogued in 2010/2011, compared compared 2010/2011, in catalogued were records 3,089 of l da da 2 November 2011- 2 November

OPEN

Page Page 65 of of 124

Item 9 Item 9 Operations & Activity Performance Committee Agenda 18.

Ambassador Ambassador Rugby World Cup 2011 2011 Cup World Rugby attend the opening night celebration: night opening the attend international symposium – symposium international the with coincide to scheduled is and calendar arts the of highlights the of one is year each event opening The Hamilton. in held which is Awards Art Contemporary National Horizon Bold two Aucklan ofcelebrated in Zealand, are which New in art held awards themed to link in with the Rugby World Cup and the rugby exhibi rugby the and Cup World Rugby the with in to link themed was night the year This exhibitions. major with in to link year oncea scheduled is and visitors) Key events during the quarter: the during events Key an Products POWA and WRU restaurant, Star Lone by sponsored was exhibition The city. to the visitors international for drawcard major a been has and sport the in engagement and history programme an Festival Red, Yellow [All Black]: A local look at our national game exhibition was listed on the Real NZ Contemporary Art Awards Bold the Horizon was quarter National last the in to open exhibition major Another day: onthe visitors and media international from attention significant drew and site web and programme Festival NZ Real onthe listed was Festival Kai programme public The The public programme Night at programme the Museum public The drawcard apopular 29 (200 is (Friday July) Bos at the Opening. the at Bos d the opening event was a major celebration for all those connected to the game: the to connected those all for celebration major a was event opening the d -

Councillor Councillor

Nathan White,Waikato ITM Cup Team Captain Captain Team Cup ITM d web site. This exhibition was developed to celebrate the proud rugby rugby proud the to celebrate developed was exhibition This site. web d speaks at the Opening.

on the 5 August 2011. There are only three national contemporary contemporary national three only are There 2011. 5on the August

SPARK, which is coordi is which SPARK,

2 November 2011- 2 November

Featured WheelBlack - David Klinkhamme r nated by WINTEC. Each year over 300 people people 300 over Each year WINTEC. by nated

OPEN

tion:

to engage visitors with our our with visitors engage to Fun interactive developed d, the third being the the being third d, the rich rugby history. rugby rich

Page Page

66 - 300 300 of of

124

19. Operations & Activity Performance Committee Agen 26. 25. 24. 23. 22. 21. 20. Wayne Atwell of Bold Bold of Atwell Wayne

Horizon says afew

exhibition. every corner. All elements work together with the colour helping to tell the story of the create aspace with a sense of wonder and amazement, where a discovery takes place around and inviting for afamily audience. Thoughtful colours, lighting and layout work together to The cited: colourjudges selection for this natural history exhibition was dramatic, yet friendly the Forward focus durin encountered Issues/challenges Trends Awards: Awards: One more major exhibition opening later this yea activities. and programs exhibition for support sponsorship securing in environment the financial the of been effect has period this during constraint biggest The high. consistently are which compliments to compared down trending been have Complaints results. excellent to get marketing strategic by supported programmes, public and the Museum exhibitions of and ArtsPost mix the However, free. been is the have re key asons to entrance environment economic current tothe fact the due that part in is in This ArtsPost. and Museum both Waikato the across numbers in visitor increase significant a been has There Award shows Award New in Zealand: and WaiClay. Portage WaiClay is a bi

words Resene Total Colour Display + Product Award for the exhibition Hatching the Past. The The Past. the Hatching exhibition the for Award Product + Display Colour Total Resene

Resene Total Colour Display + Product Aw Product + Display Colour Total Resene

Guests look through the exhibition the through look Guests da da 2 November 2011- 2 November

g reporting period reporting g

ard. The Museum was the 2011 winner of r: There areWaiClay. two major ceramic

OPEN Guests look through the exhibition the through look Guests

- annual Award and Award annual

Page Page 67 of of

124

Item 9 Item 9 31. Operations & Activity Performance Committee Agenda Authoriser Signatory 30. 29. 28. 27.

a highly interactive, child focused exhibit. focused child interactive, highly a be will It to land. river from narrative the but extend exhibition Waikato River Mighty the from Securing additional significant sponsorship for the next major science semi the for major next sponsorship significant additional Securing sustainability to the value o to value the sustainability environmental to include river the on focus current the extend that will exhibition Horizon to the value of $15,000. of value tothe Horizon – home of our the care in an role active to take all for individuals need the highlight growing and live which they toin world the visitor Imminent risks and issues and risks Imminent Securing a new sponsor for the National Contemporary Art Awards with the with Awards Art Contemporary National the for sponsor new a Securing Octob in sponsorship) (pending semi next the for major sponsorship Seeking sponsorship for marketing to the value of $65,000. of to value the marketing for sponsorship P American artist ceramic Bruce Dehnert. the This yearjudge in the renowned best New ceramics. celebrating is Zealand exhibition, lanning for the next blockbuster in Feb 2012 in – blockbuster next the for lanning

Lance Vervoort, General Manager Community Services Community Manager Lance General Vervoort, f $350,000. $350,000. f

er next year –

2 November 2011- 2 November

the planet. The exhibition will incorporate key exhi key incorporate will exhibition The planet. the

Warrior Planet -

permanent exhibition scheduled to open scheduled exhibition permanent

OPEN Monsters

. This exhibition will connect the connect the will exhibition This .

. Waikato. Times confirmed

withdrawal of Bold of Bold withdrawal Page Page - permanent permanent 68

of of bits bits 124

8. 9. 7. 6. Report Name: Report 3. Operations & Activity Performance Committee Agenda 5. 4. 2. 1. Community outcome goal and Period Report Sta Report Committee:

The Hamilton Lake blue Lake Hamilton The Hamilton Lake Domain has improved in association with the opening of The Verandah. Verandah. The of opening the with association in improved has Domain Lake Hamilton for rating the trends though were nostrong evident year were smalland previous on the Many events have been held and plantings completed across the Cities parks and open spaces. open and parks Cities the across completed plantings and held been have events Many months, with potential solutions being investigated in conjunction with NIWA. with conjunction in investigated being solutions potential with months, against a target of 67 atarget of against (target range 78(target range w and Parks Gardens overall rated 77.9%, against atarget of 79% or above; was this the only area months. 12 last the in once at least Gardens to Hamilton been an ‘exceptional to performance’ receive services 85.3% had offour residents Council rating. a Survey The HamiltonResidents gave CSI score ofone of 88.2 was This for HamiltonGardens. be aware of in the coming quarter. the of coming in aware be to items flags and period this trends and during achievements, activities highlights report This received a Qualmark Gold Award and Be Accessible PlatinumAward. Award Gold and Accessible Be aQualmark Hamilton Gardensreceived October 2011. ending period non towards progress of Council to advise is report this of purpose The Executive Summary Executive Report the of Purpose here thehere target was not achieved. Walkways rated 79.2% and Lake Hamilton Domain 81.3% tus

Report Activity Spaces Open and Parks Performance Committee Activity & Operations - 81%), Sports Areas rated 71.4% and Playground Equipment 68.3%, both 68.3%, Equipment and 71.4% Playground rated Areas 81%), Sports -

72%. Public Toilets scored 70.3% against a target of 62 atarget of against 70.3% scored Toilets Public 72%. - green algae situation has continued to be monitor to be continued has situation algae green

Prosperous and Innovative and Prosperous People Love Living Here July Open 2 November 2011- 2 November

- - - - - –

October 2011 October we build on our e onour build we and economy productive strong, a has Hamilton scene. arts avibrant with afun to place is live Our City City. our of point focal the theHamilton embraces Waikato River and isit Our City is attractive, well- na We value, preserve and protect Hamilton’s spaces. public distinctive and architecture outstanding compact with tural, green environment. green tural, Date: Author:

OP council report council EN

Sally Sheedy 2011 02 November conomic strengths. strengths. conomic

-

financial targetsfinancial for the

ed over the winter

- 67%. Movements 67%.

designed and designed Page Page

69 of of 124

Item 10 Item 10 Operations & Activity Performance Committee Agenda 17. 16. 15. 14. 13. 12. 11. 10. 18.

Achievements during report period report during Achievements Attachments Management from Recommendation/s In terms of Community Outcomes Progress Indicators (COPIs): (COPIs): Indicators Progress Outcomes Community of terms In score. over key weekends,Gardens and which Parks the have may reduced were small and no clear longer term trends were evident. There were significant storm events Of the measured, seven activities showed five increases and two decreased. The movements follows: as were The Satisfaction 2011 Customer scores report. this There no are attachments for rec be report the That to achieve this level of award. of award. level to this achieve Waik the in attractions tourist few the of one is Gardens Hamilton Award aQualmark Gold Hamilton Gardensreceived July. management in for sustainable Residents Satisfaction with: Satisfaction Residents * All results a Public toilets in the city. equipment Playground Sports areas Domain Lake Hamilton Walkways and Gardens Parks Gardens Hamilton • • • • •

The p The increased from 26 to 27%. 26to from increased – Paul Crescent); Gardens Hamilton (Governor’s Lawn); Tauhara Garden; Donny Park Park conditionsafety at locations: the Fairfield following (adventure playgroundPark near remov following to 74% 81% from declined has playground 500 a homes of of metres within neighbourhood percentage The kilometres. 63.3 to 58.8 from has increased and parks reserves within Length of walkways areas. new of planting the reflecting 30,223, 29,959to from increased has city the in trees street of number The to 39.1%. 38.9 from sports the areas, percentage using in of residents increase slight a been has There only). areas (sports residents ha/1000 3.2 and only) gardens and (parks residents ha/1000 are 4.4 figures These citizens. 1000 per provided area There no has been significant change over the past year area in of green space or sports

(Bankwood Road), Casey’s Garden. Casey’s Road), (Bankwood

ercentage of gully owners involved in the gully restoration programme has programme restoration gully the in involved owners gully of ercentage

re rolling 12 month rolling re averages

eived.

2 November 2011- 2 November

al of playgrounds on account of safety and of playgroundsofal and onsafety account

79 or above 79 or above 84 or Target % Target

62- 67 67- 78 78- OPEN

- - 67 72 81 72 81

ato as well as the first garden the as garden first ato well as Actual 2009 - Actual 10*

69.6 68.8 70.9 80.4 78.7 78.9 88.0

Actual 2010 - Actual

Page Page

11* 70

70.3 71.4 79.2 77.9 88.2 68.3 81.3 of of 124

Operations & Activity Performance Committee Agenda 20. 19. 23. 22. 21.

delivered for the Tudor Garden: Tudor the for delivered Two have beengardens. Surrealist inbeasts completed and Tropical the recently irrigation and pla framework with underway, is development Garden Fantasy Gardens Hamilton The 2011. September access, an audit of disability Accessible, Be gave GardensaPlatinum Hamilton inAward Works completed across various parks include: parks various across completed Works to residents. toawareness local reserves, provide dump the with issues on the produced been has brochure new A and National Camellia Convention. Expo Railway Model competitions, Science Mathsand School Show,Inter Antique Exhibition, Festival, Dutch Tulip Haka Festival, Hispanic including Gardens at Hamilton held been have events of number A • • •

last years winter flooding damaged the river bank. damaged the river flooding winter years last Stabilisation haswork carried been out at Te Hikuwai reserve to replace rip rap where redwoods. in replanted been removedhas This patula treesSandford were from Park. Pinus old groupof very large A The first of the new planters have been installed and planted in Garden Place. Garden in planted and installed been have planters new the of first The

Festival, Orchid Show, Bonsai Show, Daffodil Show, Creative Fibre Fibre Show, Show,Bonsai Orchid Creative Show,Daffodil Festival,

2 November 2011- 2 November

OP

EN

ing of rubbish in Gully Gully in rubbish of ing

Page Page

71 of of nting nting

124

Item 10 Item 10 Operations & Activity Performance Committee Agenda 30. 29. 24. 28. 25. 27. 26.

Trends entertainment. live and games children’s in participated who people than6,000 more October attracting outlines year end figures to June 2011: to June figures end year outlines graph following The to rise. continues Centre Information Gardens Hamilton the of Use including: held Sep was up week in New Zealand Clean Fonterra’s 10 u have groups community Various

The Pine Avenue playground was complete was playground Avenue Pine The Plan Annual to 2011/12 the submissions following Playground, Park Ashurst the of redevelopment the for commenced has consultation Community August 2011. August

• • • • • • • •

kahikatea, tanekaha and totara. kauri, as such species planting canopy of infill continued Waiwhakareke of Friends Gracelands TrustGracelands – from by volunteers Reserve Seeley Gully A.J plants pest removal of and Planting Frankton Primary School Environment Group. Group. Environment School Primary Frankton per the up Clean Fonterra by Park of Staff. the 1.95from rubbish Sandford tonRemoval of Donny Donny the at stream along Students planting completed College restoration/riparian Fairfield resources. paper of use and emissions staffto volunteered plant Company treespart as Print Fusion of off - Bank staff volunteers. by Westpac Esplanade Waitawhiriwhiri dumped rubbish within and plastic of Removal International students at t at students International Technology of Institute Waikato by completed was plants native of Planting

Park as part of their project towards a “Duke of Edinburgh’s Award”. of a“Duke towards of project their part as Park th th

Birthday Shout was held at Hamilton Lake Domain on Labour Day, Monday 24 Monday Day, onLabour Domain Lake at Hamilton held was Shout Birthday

imeter fence of areas Minogue Westpac by Park Bankstaff and K2 group. K2

he lake area off Baverstock Rd. Rd. off area Baverstock lake he ndertaken the following plantings: following the ndertaken

2 November 2011- 2 November

d and opened by Her Worship the Mayor on 12 on 12 Mayor the Worship openedHer and d by tember projects involving many across parks

OPEN

setting of carbon carbon of setting

Page Page 72 of of 124

31. Operations & Activity Performance Committee Agenda 39. 38. 36. 35. 34. 3 32. 37. 3.

The number of bookings received for Sports and Amenity Parks are outlined as follows: as outlined are Parks Amenity and Sports for received bookings of number The Issues/challenges encountered during reporting period reporting during encountered Issues/challenges agencies to provide alternative accommodation options. accommodation alternative to provide agencies other and area ban liquor the to enforce Police Zealand New the with worked Staff behaviour. vandalism. and ban liquor the within drinking working with various agencies including the New Zealand Police to help resolve including issues Bank, Ferry Garden, Embassy, Memorial Hinemoa, been Parks. Officers have and Steele anti an in been increase has There completed. being are investigations geotechnical Further reasons. safety and to health due closed remains Walk River at The walkway Bryce Street. the River on occurred July slip in major A experienced. previously numbers high the of areturn see temperatures may summer warmer weeks, however recent declining in naturally to be appear numbers Algae residents. and consultation surrounding with users and lake solutions investigating monitoring, including blue of management The winter late during rainfalls High maintain income as well as linking with the Event Facilities Unit and Tourism RTO. and Pavilion the of use to promote team Marketing and Communications the with underway Workis GardensPavilion. attractedthe have Hamilton facilities from corporateaway events eventNew venues have been developed Hamiltonin over the last few years. These new codes. summer for booking sports seasonal and options wedding particular in months, summer the for bookings for enquiries of number the in increase an seen has October and September Parks, Domain Parks, Domain and Reserves Bylaw. This the breaching Park Hinemoa and Garden at Casey’s camping with persisted sleepers Rough displays. planting city key of renovation earlier an and Gardens

October September August July

- green algae at Hamilton L at algae Hamilton green Sports Parks Sports

resulted in several slips, a poor tulip display at Hamilton - 45 27 41 37 social behaviour within central parks such as parks suchas central Casey’s within behaviour social 2 November 2011- 2 November

resulted in high complaints and additional antisocial antisocial additional and complaints high in resulted

ake has been a focus for recent months, months, recent for focus a been has ake

OP

EN

Amenity

13 31 21 15

Parks

Page Page

73 of of 124

Item 10 Item 10 52. 51. 46. 48. Operations & Activity Performance Committee Agenda Authoriser Signatory 50. 49. 45. 44. 43. 42. 41. 40. 47.

Hamilton Lake blue Lake Hamilton Continued anti Continued blue Lake of Hamilton monitoring Continued Completion of an Open Space Strategy, which will be presented to Council in the New Year. New the in to Council presented be will which Strategy, Space Open an of Completion Imminent risks and issue and risks Imminent Forward focus Resolution of the Bryce Street slip and re and slip Street Bryce the of Resolution Spaces. Open and Parks for completion Plan Management Activity Parks, Domain and Reserve Bylaw review to include new Freedom Camping legislation. solution. practitioner’s the for owner property Reinstatement of the Te Hikuwai Reserve Slip, following agreement received from the adjacent include: Gardens events at Hamilton Upcoming November. in completed to be due is This estate. House Muriel the by sponsored been The Walk Ancestral located between the Te Garden and Parapara future Tudor Garden has remediation options. remediation Tainui. with Agreement Management the for section Joint Gardens and Parks the of Completion • • •

Hamilton Gardens Arts Festival (17 - February Festival Hamilton GardensArts Pacific Rose Bowl Festival (17 (6Scarecrow November); Festival

Lance Vervoort, General Manager Community Services Community Manager Lance General Vervoort, - social behaviour across and Open behaviour Parks Spaces.social

- green algae. green

s

- 20 November); 2 November 2011- 2 November

- opening of the River Walkway. River the of opening

- green algae and green algae issues 1 March 2012). 1 March

OPEN

development of of development Page Page

74 of of

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Report Name: Report Operations & Activity Performance Committee Agenda 12. 11. 10. 9. 8. 7. 6. 5. 4. 3. 2. 1. Community outcome goal and Period Report Status Report Committee:

Achievements during report period report during Achievements Attachments received. be report That the DecemberIn smoke be the going Zoo will - separate report be presented this on topic will to the Committee. Octobe in established was since it has Fund grown Conservation Zoo Hamilton The 2011/12 targets year. for the the performance achieve currentlyto on track is Hamilton Zoo quarter. the of coming in aware be per this trends and during achievements, activities highlights report This 2011. September ending period non towards progress of Council to advise is report this of purpose The Th Recommendation/s from Management from Recommendation/s Summary Executive Report the of Purpose ere are no attachments for this report. this no are attachmentsere for

Hamilton Zoo Quarterly Report Quarterly Zoo Hamilton Performance Committee Activity & Operations

Outstanding City Leadership City Outstanding tive Innova and Prosperous July Open People Love Living Here Living Love People 2 November 2011- 2 November

- - - -

We celebrate our people and many cultures.

We value, preserve and protect Hamilton’s green free, apart areas. two from designated –

service. operateWe efficiently andprovide

Our city grows and prospers in asustainable way. environment.

September 2011 September

Date: Author:

OPEN council report council

Jason Rogers Jason 2011 02 November

- financial targetsfinancial for the iod and flags items to flags and items iod

r 2006 and a a 2006and r exceptional Page Page

75

of

124

Item 11 Item 11 15. 16. 17. Operations & Activity Performance Committee Agenda 14. 13.

from the audit. the from resulting recommendations or actions corrective no were There 2011. August 29 on Standard t with compliance for audit annual the underwent Zoo The There were a number of significant animal collection births and arrivals during this period: this during arrivals and births collection animal significant of number a were There noted no non no noted 2011 11July on Telarc by review assessment An 2002. July 14001since ISO AS/NZ standard Man Environmental Zoo’s that certified Telarc have Hamilton in visitor numbers to the Zoo resulted from: resulted to Zoo the numbers visitor in patronage for the first quarter of this year is 11.2% up on th that noteworthy is it and recorded ever highest the were 2010/11 in numbers visitor Zoo Total for the 2011/12 (KPI’s) year. theto are Indicators year Performance dateBelow Key Safety Quality Accessibility Attribute Service Key Table 1: Performance Measures for the year 1: 2011/12 Measures Performance Table

------

A zebra filly was born on20 born was filly zebra A tickets sold through an on an through sold tickets price adult; vouchers 716 child and half the of 670 of free residents’ Redemption males received fro males with four the has She programme. integrated been breeding managed regionally the part as August of meerkat in Zoo transferred Wellington was from female A Financial recession that encouraged Hamiltonians to recreate within the city; the within to recreate Hamiltonians that encouraged recession Financial October 2010; October Increase in repeat visitation following in sales pass the annual of introduction with other brown teal prior to prior teal release. otherwith brown Spring to to Peacock shipment prior isolation RecoveryConservation Programme. The two older ducklings are currently in These ducks bred are for release into the as wild part of the Department of September. in four further a and July in hatched were teal brown Zealand Two New sent to Orana Wildlife Park at Park the end of September. Oranasent to Wildlife September. This September. at the Park end waterbuck of transferred Orana from were Two Wildlife female moved from Orana Wildlife Park in due course. in Park Orana from moved Wildlife onworking transfer this for nearly two years, a male and female are also to be Good weather during the July school holidays; school July the during weather Good

- conformances. customers/patrons a experience quality for provides Zoo Hamilton Performance meas Performance standards LicenseZoo MAF with operations Zoo yearper Zoo Hamilton to visits customer of Number

species was have2003 beenspecies Zoo at last Hamilton staff kept and in m Auckland Zoo last year. last Zoo Auckland m

comply comply

ure

- line ‘GrabOne’ promotion in July. in promotion ‘GrabOne’ line 2 November 2011- 2 November

84 met Standards 115,513 2009/10 September 2011, which replaces a 20 month old mare 20 old a month 2011, replaces which September

86.8 met Standards 139,350 2010/11

OPEN s in Christchurch, where they are mixed mixed are Christchurch, they in s where

e samee quarter year.last Increase

agement System conforms to to conforms System agement he Zoo Animal Containment met Standards 82- 110,000 2011/12 Target

83

Page Page

met Standards - 33,542 YTD 2011/12

76 of of

124

22. Operations & Activity Performance Committee Agenda 20. 19. 18. 21.

Hamilton Zoo’s GrabOne online deal, offered in both Hamilton and Tauranga o Tauranga and both Hamilton offered in deal, online GrabOne Zoo’s Hamilton The Hamilton Zoo website, year the 2011/12 2:Table Measuresfor Performance LEOTC students. and schools participating of number and quality coststhe salary of the ofZoo’s education assessment team. include Perfor measures mance 50%of for provision includes Funding in. phased process is tender new a whilst year another for extended be will contract the that advised just has Ministry the but 2013, 30 June expiring Outside (LEOTC) The Classroom focussing on social sciences. This contract for 3 is years, Experiences Learning of provision for Education of Ministry the to contracted is Zoo Hamilton nurseries. local by donated generously were plants These sites at designated within plants native to plant groups the school for opportunities Zoo.and re and plants native on focussed stand display DOC a included activities Zoo’s frog exhibit to meet the nocturnal Hochstetter’s frogs. Other Conservation Week local bat ecologist, talked about ProjectEcho. The audience were then treatedt to a visit to and apresentation Darren frogs Le Goddard onRoux, Kara native rare gave keeper a where Cons of Department the by promoted nationally is and September mid occurs in traditionally Week Conservation (silver) rating, showing that a number of good steps have been taken towards being accessible. being towards taken been have steps good of that number a showing rating, (silver) with parents and strollers or people with learning disabilities. Hamilton Zoo achieved a 78% people, older users, wheelchair impairment, visual or hearing with those suchas challenges, with customers for aimsaccess It to WorldCup. improve Rugby the with to coincide launched Be.Wel a underwent Zoo The content. and design of overhaul complete 2011, promotes the Zoo, the promotes Zo the visit to customers committing months, day. Revenue is received shortly after the deal is offered and tickets are valid for aperiod of 4 Minimum target Minimum Schools target Minimum bands Group Year by participation Students: Measure Performance LEOTC went went

selling out at the at exceptionally out well,maximum sales target selling 7.30pm of 2000by

with

ervation (DOC). This year Hamilton Zoo held two native fauna twonative evenings, held Zoo year Hamilton This (DOC). ervation Primary Seco 11+ Year Year 9 Year 7 Year 4 Year 1 Students/Schools Participating Total Total

response response a great ndary

- - - - 10 8 6 3 www.hamiltonzoo.co.nz

come assessment on the 14 July 2011. This new scheme was new scheme 2011. This onthe assessment 14come July

2 November 2011- 2 November

who GrabOne who users from received

3400 2011/12 Target for Year 100 18 82 7600 400 400 500 2900 o during the winter/spring period. The deal also deal The period. winter/spring the o during

, re was OPEN

- 1060 Date) to Actual (Year 45 10 35 1962 266 95 216 325 launched in July following a a following July in launched

- vegetation projects projects vegetation further shared the the shared further n Friday, 22 Friday, n 31% Date) (Year to % 67% 43% 11% 45% 56% 43% 26% 24% Page Page

of Target

77 of

that that July July

124 he he

Item 11 Item 11 30. Operations & Activity Performance Committee Agenda 29. 28. 27. 26. 25. 23. 24.

Animal Collection Plan Issues/challenges encountered during reporting period reporting during encountered Issues/challenges Trends this. to proportion in increase not does but revenue tolook maximise value for money. by Patronage this segment market increases significantly Hamilton Conservation Fund: Conservation Hamilton r higher to the change the during resistance customer zoo experiencedlittle This Zoo. Auckland by used ratio the 3 the of price in year 10 changed todaily the be admission 4 times will passprices annual Currently, set are at aratio of s a indicates zoos Zealand New other from evidence the 620Anecdotal during sold. have year with well passes passes gone annual of October Purchases 2010. during onsale went first Zoo to Hamilton passes annual of range A and Conservation Unit (TPCU). The TPCU is funded through 21 funded through is TPCU The (TPCU). Unit Conservation and Z Twitter ofpositive extremely commentary about and offer, Facebook their inclusive via the facility,

provided by sources such as the Hamilton Zoo Conservation Fund. Conservation Zoo Hamilton the suchas sources by provided conservation tiger to Sumatran benefits the to able confirm been has Vanessa Additionally, presentations to Zoo visitors on this species as part of the Keeper Talk p regular her in to use experience life real with her provides and Vanessa by funded self predominantly was experience This poachers. tiger for looking jungle the in trekking received support from the Hamilton Zoo Conservation Fund. The patrol involved patrol The Fund. Conservation Zoo Hamilton the from support received d byZoo staff were completed adjacentand paving substrate of playground Refurbishment oo Keeper,Vanessa Rowe, recently went on a tiger Sumatra patrol in the with Tiger Patrol uring this period. this uring - - - - -

accounts.

Fund recipients have included the Kea the Trust, Conservation 21 included have recipients Fund $4,000 is distributed to conservation projects each year. each projects conservation to distributed $4,000 is at le and Fund Conservation the in $14,000 accumulated over is there Currently, to Fund. the going proceeds all tuckwith shop staff small a established have personnel Zoo and increased have encounters animal Zoo of uptake and donations Since its establishment, the Hamilton Zoo Conservatio of Council’s Chief Executive Officer at thetime. authority delegated the in wasunder 2005/06 fund the authorised and lines revenue events. T conservation special from proceeds and Face2Face) and (Eye2Eye encounters animal from donations, for public raised revenue 10%of funds distribute and accumulate October 2006 in Fund to established was Zoo Conservation Hamilton The wild. the in conservation of animals the for funds and awareness raising includes role conservation Zoo’s Hamilton Sumatran tiger conservation and Tacugama Chimpanzee Sanctuary in Sierra Leone. Leone. Sanctuary Chimpanzee conservation Sierra Sumatran and in Tacugama tiger A reportA be will written seek Fund as it has now grown beyond the scope approved by the CEO in 2006. in CEO the by approved scope the beyond grown now has it as Fund

his was estimated to be approximately $500 per annum based on these these on based $500 annum per toapproximately be estimated was his atio as they had a well established passes. for market annual well atio they as had a

trong uptake of annual passes by young families theyas young uptakefamilies by passes trong of annual 2 November 2011- 2 November ing Council approval for the Hamilton Zoo Conservation

3 times the daily admission price. This This ratio price. admission daily the 3 times

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st

Century Tiger, which has which Tiger, Century n Fund has grown as grown has Fund n

- YearPlan in linewith st

Century Tiger for Tiger Century

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78 4 days 4 days of of 124 ast ast

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Operations & Activity Performance Committee Agenda 31.

• • Forward focus •

- - - - -

- - - House Tiger Pygmy MarmosetsPygmy - - - Smoke free Zoo -

participating Zoos. Such recommendations are made recommendations Such Zoos. participating to be has them approved all in year by each animals reproduction specified of capacity. holding maximum planned and held species each of individuals of numbers includes also It scheduled deletion. for s and acquisition for planned species maintained, new be to species identifies animal collection plan in the context of the new dr new the of context the in plan collection animal Zoo forHamilton approval current the Council writtenseeking be will report A transport. cost of does fees, transfercratesrecipient pay for permit coststransport as all the and such contravenes Trade the 19 (CITES) Endangered Act Species in managed to cooperatively programmes also and impediment becomes an noted be are this thatnotas bought traded, these should sold, It animals and i.e. term. long the to sus commitments therefore ongoing honour needs to Zoo reliant on is theseHamilton programmes source and primary its as of animals inbreeding. avoidance maximum of in species Australasian the of Zoos, including viability 5 ASMP.the Effectively, th comprised of species of managed are that part as primarily collectionis The animal (ASMP) regional collection plan. incorporated Association’s the into Species Programme Australasian Management beforeis Association it Aquarium Zoo processthe and through review a within goes then and reviewed October/November Zoo by staff formally every is plan The Hamilton Zoo maintains an animal collection plan that 5 plan a collection has Zoo animal maintainsan Hamilton breeding programmes.regional of part as animals the development to holding commitment the and Zoo of exhibits expenditure capital of current between The has link the Council highlighted review that an ad an that so area holding and house tiger additional an for up drawn been have plans Concept as early as June 2012. June as early as Zoo may Hamilton by transfers options imported be and atigress for tiger exploring bree SumatranThe tiger coordinator of the Australasian March. early in commence should construction out house mid tiger go the will in to tender building for contract The initiative. onthis publicity any in involved to be seek and this support Society New Zealand of Cancer the of Division of Plenty Waikato/Bay The These areas will be equipped with ash trays for cigarette butts and seating. and butts cigarette for trays with ash equipped be will areas These maps. Zoo onthe marked and signposted be which will areas twodesignated from smoke going 2011, be December in will Zoo the demand, public toDue - year commitment to each programme and the recommended transfer and recommended transfer and the programme and to each year commitment

ditional tigress can be accommodated at the Zoo for future breeding. future for Zoo the at accommodated can be tigress ditional

ese animals are cooperatively are ese Australasia. animals managed within A 2 November 2011- 2 November

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aft LTP. aft

for the purposes of long term term long of purposes for the ding programme is currently currently is programme ding tainthe animal collection in

- year timeframe and 89. However, the - January and and January Page Page - free apartfree

79 pecies pecies of

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Item 11 Item 11 Operations & Activity Performance Committee Agenda Authoriser Signatory 33. 32.

Imminent risks and issues and risks Imminent There are currently no imminent risks and issues. and risks noimminent currently are There

- -

Zoo’s parrot avi the in parakeets be some housed with will and before Christmas Zoo Wellington non A The marmoset pygmy one is of the world’s monkeys. smallest Lance Vervoort, General Manager Community Services Community Manager Lance General Vervoort, - breeding pair (motherbreeding and son) of pygmy marmosets transferred be from will aries.

2 November 2011- 2 November

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10. 9. Report Operations & Activity Performance Committee Agenda 8. 7. 6. 5. 4. 3. 2. 1. Community outcome goal and Period Report Status Report Committee:

Attachment 3 - 3 Attachment 3 July 2011- July Attachment 2 - 2 Attachment Attachment 1 - 1 Attachment of tagging. incidences reducing undertaken, and supported been have initiatives technology provides a robust processa more enforcement for effective response. Proactive new The efficiently. more removed, being tagging more in resulting is technology information and new of use vehicles realignment new staff, of period. A reporting the throughout and improve graffitiremoval programme reactive has continued evolve Council’s to information. statistical and supporting provide attachments 2011 the during 30 June year removalending programme, graffiti Council’s Tagbusters, for developments new and statistics trends, activities, the on Council advises report This That the report be received. be report That the Attachments Management from Recommendation Summary Executive Report the of Purpose - 11

Name: -

2011-

- 2011

10- Graffiti Annual Report 2010/11 Report Annual Graffiti Performance Committee Activity & Operations

18 18

Graffiti Council Annual Report Attachments 2011 Attachments Report Annual Council Graffiti Operations and Activity Monitoring attachment - attachment Monitoring Activity and Operations Operations and Activity Monitoring attachment Monitoring - Activity and Operations 10-

19

Hamilton is a safe city. asafe Hamilton is d and architecture outstanding compact and with designed well attractive, is Our city People Love Living Here: 2011 30June ending Year Open 2 November 2011- 2 November

Date: Author:

OPEN council report council

Olly Te Ua Te Olly 2011 02 November

-

11-

Young Offenders Paintout 9 Paintout Offenders Young City News Tagbusters a Tagbusters News City 02

istinctive public places;

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Item 12 Item 12 16. 18. 17. 15. 14. Operations & Activity Performance Committee Agenda 13. 12. 11.

providing excellent cus excellent providing operation and smart a and operating vision by efficient to Council’s contributes Tagbusters compliments for the reporting period. period. reporting the for compliments Hamilton residents for Tagbusters work receivedis frequently, with over 50 recorded the coming summer period, along with 40 WEL cabinets. Adopt a Box is fully funded by a a by funded fully is Box a Adopt cabinets. 40 WEL with along period, summer coming the during completed be will Boxes ten that remaining the planned is It murals. vibrant of variety w groups and by individuals painting) for reserved painted (or been either been have city the in boxes signal 53 traffic the 43 of Currently, Box. a Adopt is two years past the for running pain community and individual supportsTagbusters also proactive mitigation graffiti These initiatives. can from range – out graffiti to paint used P year. calendar by this of off end the signed to be plan action Graffiti joint a to develop Police the with to work continue Staff Tagbusters. of to work the measure significant in attributed Police Community the which graffiti, of incidents in reduction amarked the HamiltonEast in revealed trail area one as measure recent areas their A of graffiti in the effectivenessteams. trails of these Police graffiti conducting been have Teams Policing Community city the year past the Throughout the from recently H of further performance obtained was A measure comparison, the Index was 78.2 for June 2010. June for 78.2 was Index the comparison, Coun the to for for Survey score year Residents June 2011, that CSI the reported Annual The been maintained at above 85%. at above maintained been has KPI year, this this 1 July Since capacity. staff reduced there was when periods significant due to was The variance the amountincreased of graff toiti be removed, wet weather and quarters. four the of 58%toeach 88%throughout from ranged This 72%. achieved Tagbusters 2011, June 30 ending year the For days. twoworking within removed be will graffiti reported The Annual The Annual Plan graffiti levels of service Key Performance Indicator is (KPI) that 85– Achievements during report period report during Achievements published in the following edition of City News – was which deployed, was fleet new the held when was event A launch effectiveness. incr significantly has blasters. This water including and equipment materials CBD. and South West, East, being city, the of area designated a in predominantly work each They team. productive and effective an into developed have who Painters, qualified P twonew and merged The Graffiti position. were Supervisor Coordinator positions Supervisor and Graffiti the Graffiti trucks and purpose and trucks During throughout to develop reporting the continued has Tagbusters of work The termination of thetermination part resulted in some structural and staffing changes t changes staffing and structural some in resulted (i.e. reactive removal). May this is In areview year of the Development Employment Team activity main approaches. Council’s and enforcement reactive,best proactive practice of areas cil’s programme to clean up graffiti was 78.4, again rating as ‘excellent performance’. ‘excellent By as 78.4, rating was to again up clean graffiti programme cil’s

the year the Tagbusters aging graffiti vehicle fleet of old vans were replaced with new new with replaced fleet vehicle were vans of old graffiti the year Tagbusters aging art of this action plan is the ongoing identification of young offenders who are are who offenders young of identification ongoing the is plan action this of art - built canopy boxes. boxes. hasthe them canopy all enabled to This carry necessary built - time CBD Contract on 30 June 2011, along with the disestablishment of disestablishment the with 2011,CBD time on30Contract June along ainters were recruited. Tagbusters now consists of four fulltime trade Tagbusters recruited. were ainters four nowfulltime consists of tomer service. Both informal and formal positive feedback from

refer Attachment Three. Attachment refer t

- outs, to specific projects. A key proactive project that has been been that has project proactive key A projects. to specific outs, 2 November 2011- 2 November

refer Attachment Two. Two. Attachment refer o Tagbusters. These changes resulted in the the in resulted changes These Tagbusters. o

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period in all three all in period amilton Police. eased removal

Page Page

95% of all of 95% 82 of of ith a a ith 124

20. Operations & Activity Performance Committee Agenda 29. 28. 27. 26. 25. 24. 23. 22. 21. 19.

The end of 2010/11 year net operating cost for the Tagbusters programme was $405,909. was programme Tagbusters the for cost operating net year 2010/11 of end The Imminent risks and issues and risks Imminent Forward focus period reporting during encountered Issues/challenges Trends successfully by the Auckland Council and Police to identify, apprehend and prosecute taggers. taggers. prosecute and apprehend to identify, Police and Council Auckland the by successfully th accessible by which centralis a database, in stored also is This information reporting. and analysis of level higher much a enables system the country overseas. and the around increasingly Councils by being used is system Stop The Tags with them. relationship Tagbusters working has an effective companyStop basedat alocal Park. Innovation is Tags outcomes. enforcement enhanced much for system this to use allocated to be time dedicated for approval awaiting currently is and Stop Tags in training received who a has int particular Constable Community one is There Police. to Hamilton the Stop Tags promoting actively been have We hand through to Painters our management system. All reports received are now processed Stop in dispatched Tags jobs and web a is Tags Stop year. this June in purchased was Stop Tags Tag by faced challenges main The • noteattachments. statistics are: theof Key can in seen be removal our trendsSome graffiti in to produc combined have these of All changes. to staffing due capacity, reduced at a operating was team when the periods wet of periods significant weather and prolonged tagging, of incidents high months. six next the within project this of to completion haveensure the been engaged Manager ofGraffiti Justice Prevention Vandalism Ministry Grant. t Recently up to five underpasses throughout th throughout underpasses toup five on murals to paint used being are currently grant Justice of Ministry this from funds Remaining •

There is a 54% a is There 2011 is 65%. 2011 is the 2009 year from toJune June Juneincrease The 2010. to year the ending compared One outcome of this is the lower than planned for two day removal KPI of 72%. of KPI removal day two for thanplanned lower the is this of outcome One 2 July jobs between reported to 0800 a in Tagbusters publicly was increase marked There 010 and March 2011, spiking to over 600 reported jobs per month during that period. period. that during month per jobs 600 reported to over spiking 2011, March 010 and

e longer removal times and a consequent lower removal KPI than anticipated. thananticipated. KPI removal lower consequent a and times removal longer e

increase in reported and completed jobs in the year ending June 2011 2011 June ending year the in jobs completed and reported in increase - held PDAs. The information and data captured and recorded in in recorded and captured data and information The PDAs. held

busters throughout the reporting period have been sustained sustained have been period reporting the throughout busters e citye where tagging is most prolific. erest in identifying and apprehending taggers. He taggers. has apprehending and erest in identifying 2 November 2011- 2 November

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e Police.e Stop Tags is also used he services of a services he Project

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based online graffitibased online Page Page

83 of of 124

Item 12 Item 12 Operations & Activity Performance Committee Agenda Authoriser Signatory 30.

Team Leader to assume some of the roles and responsibilities of the Graffiti Coordinator. of the Graffiti andthe responsibilities roles of LeaderTeam to some assume Development capacity programme which enable Employment the towill of Work Transition service. the of However this disestablishment bethrough will potential the mitigated of levels in reductions some in result may and stretch resources will to expenditure cuts efficiency further with along position, Coordinator Graffiti the of disestablishment potential The current Levels of Service Review likelyis to i

La nce Vervoort, General Manager Community Services Community Manager nce General Vervoort, 2 November 2011- 2 November mpact Tagbusters in the short term. The The term. short the in Tagbusters mpact

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Page Page 84 of of 124

Operations & Activity Performance Committee Agenda Da withinWorking 2 KPI (Jobs Removed Completed Total Jobs

ys

Overall Graffiti Statistics July 2010 to June 2011 June to 2010 July 2010- 6,348 72% 2011

Key Data

2 November 2011- 2 November 2009- 4,105

85% 2010

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No data available data No 2008- 3,836 Page Page 2009 85 of of

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Attachment 1 Item 12 Attachment 1 Item 12 Operations & A ctivity Performance Committee Agenda Graffiti Reported Jobs and Removal Times - Times Removal and Jobs Reported Graffiti 2 November 2011- 2 November

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for past Years Three

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Operations & Activity Performance Committee Agenda Stop Tags Graffiti Database Three Heat Map of tagged areas Mapof Heat Hamilton most in - month data, July to September 2011 to September July data, month Actual Tag Sites Tag Actual 2 November 2011- 2 November

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Page Page 87 of of 124

Attachment 1 Item 12 Attachment 1 Item 12 information can then be used by Police as prime evidence when investigating taggers. Each tag is photographed, identified and added to identified by the Graffiti Painters when they are photographing them with their PDA’s. Listed below are the top 10 tag names for the three months, July to September, as Top 10Tag Names Operations & Activity Performance Co Map ‘lowsk’ of tagging offenses ‘Design’ is drawings, usually offensive. ‘Unknown’ are unidentifiable tags. names). tag (not comments or words written is ‘Text’ ‘crews’. are DRS and FK CIA,

5 4 3 2 1 10 9 8 7 6

Rank:

mmittee mmittee la radik drs design fk text resk lowsk cia unknown Tags:

z

Agenda

2 November 2011- 2 November theStop Tagsdatabase. This

39 41 41 45 55 71 84 108 168 476 OPEN Count:

Page Page 88 of of 124

along Forest Lake Road regularly. From above the information it is likely that ‘lowsk’ lives Nawton in and visits walks or ‘lowsk’ Mapof tagging Heat Operations & Activity Performance Committee Agenda can be used key as information evidence the to prosecute them. Police can use this information to help identify ‘lowsk’ and when he/she is apprehended

2 November 2011- 2 November

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Attachment 1 Item 12 Attachment 2 Item 12 Operations & Activity Performance Committee Agenda 2 Novem 2 ber 2011-

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Operations & Activity Performance Committee Agenda 2 November 2011- 2 November

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Attachment 3 Item 12 Item 13

Report Name: Report 8. 7. Operations & Activity Performance Committee Agenda 11. 10. 9. 6. 5. 4. 3. 2. 1. Community outcome goal and Per Report Status Report Committee:

the conclusion of the AGM. the of conclusion the election the constitution, the on2 As 2011. December per heldat the EldersAGM of be 2012Council for will Elections staff. and Council Mayor, Elected representatives s the specifically staff, Council City Hamilton of support the has appreciated Elders of Council The Council of Elders members to be involved in specific areas of interest. of areas specific in involved to be members Elders of Council number of number Koopman Peggy and Brazier Geoff by led twosubcommittees The 2010. December Threenew members were elected ontothe Councilof Elders following the AGM held in term. e those year and each of December in held is AGM An monthly. meet also who twosubcommittees of onone serve members addition, In monthly. meet who 60 years over aged 15 of up people is made Elders of Council Councillors. 1993 adv an as in established was Elders of Council The cover of This will relating report Elders. trends and activities to the of Council the Council To advise encourage the involvement of Council of Elders as an advisory and reference onall group reference and as Elders of advisory an Council of involvement the encourage and liaison Councillor through Elders of Council the to support continue That Council received. be report That the 2012. in members elected and staff Council of support continued the request will Elders issues that affect older people in Hamilton. in people older that affect issues Recommendation/s from Management from Recommendation/s Summary Executive Report the of Purpose ecretarial support it receives, as well as the presentations made by Her Worship the supportas Her well presentations by as theecretarial made receives, it

iod

the activities that the Council of Elders has been involved with over 2011. Council of Council 2011. with over been Eldershas involved of that Council the activities the

submissions and worked on various projects. The two subcommittees have allowed twosubcommittees The projects. worked onvarious and submissions

Annual Report Annual Chair's 2011 Elders of Council Performance Committee Activity & Operations

of Chairperson will takeof Chairperson will place after the of members election and at

many cultures peopleWecelebrate and our here: living love People February Open 2 November 2011- 2 November

lected appoint a Chairperson to serve a 12 to month serve Chairperson a lected appoint

- November 2011 November

Date: Author:

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isory body to the Mayor and City City and to Mayor the body isory

Hannah Banks Hannah 2011 02 November

- Boyden have completed a a completed have Boyden

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of of 124

17. 16. Operations & Activity Performance Committee Agenda Authoriser Signatory 15. 14. 13. 12.

A highlight was assisting Council with the Claudelands Open Day in June. in Day Open with Claudelands the Council assisting was highlight A beneficial to both groups. beneficial been has which Youth the Council with Hamilton shared havemeetings had Elders of Council Council Chamber, the Council document “The Business We’re In”. We’re Business “The document Council the Chamber, Council retailing fromcommercial properties, residential the the Velodrome, disability lift at the of Bill, issue the Reform to Alcohol the submission Council the Clubhouse, Computer Enderley i to regards with written and considered discussed, has of Elders Council system. to rating the changes proposed Achievements during report period report during Achievements Attachments In 2 In - 1 Attachment 011, Council of Elders has made submissions on 2011 Plan Eldershas of Annual the made submissions 011, Council

Lance Vervoort, General Manager Co Manager Lance General Vervoort,

Annual Report Council of Elders 2011 Elders of Council Report Annual

- parking, School, parking, SITE, at disability Rototuna Primary traffic lights 2 November 2011- 2 November

mmunity Services mmunity

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- 12 and on the 12 onthe and Page Page 93 of of 124

Item 13 Attachment 1 Item 13 chairperson attended the Powhiri fornew CEO Barry Harris. Councilof Eldersmembers Annu reportedon itbackof the Council to Members Elders. attendedexpo on the the proposed The Chairperson attended the Peacocke Structure Planmeeting consultation in Ohaupo and deliberations. ontheir us to back reported and Elders, of th of behalf on meetings Committee HCC many attended Fahey, Des Mr chairman, meetings to keep in touchwith developments extraordinary in City and administration. In meetings addition, ourHCC immediate past attended members Elders of Council of number A continues. long supportiveinterested andourin views. friendly, positiveis very Thisand a ofhope affairs, be it state I to spoken have we whom to Councillors HCC other all found have we addition In Macpher Cr O’Leary, Cr Chesterman, Citywhomwerejoin wegladwelcome Council. Others included us Deputy to Mayor to it providedas two- a at least one that City Councillor joined ensured useach at Mayor the Worship Her and she meetings, our of most she attend to although able and not was affairs, Elders of Council in interest special a took Mahood Councillor HCC feedback. from the primewhat the source Citywas and Council planning, learned we were able provide to as immediate appreciated, greatly was This times. several meetings our to attended spoke and and Elders of Council the in interest an took Hardaker Julie Mayor the Worship Her city. the city. for vision her into input inviting Mayor the by called meeting a and CBD, the of future on the Wintec at called meeting special a campus, City WINTEC estate, housing pensioners’ theof Council Elder Several visitswere also made interested. by the Council a as group to especially localitieswas of particular interest Council to the which in topics onvarious staff HCC by Council Committee the and Environment Com sub two its did as year, the throughout monthly met Council The members. new three by filled were and Elders, of Council the in occurred vacancies Three makesElders valuable a contribution wished the to citywell it and the for comingyear. city’s development. At our 2010AGM the Deputy Mayor Chesterman to asserted thatthe of Council input positive provided hope I and lot a learnt year, busy a had have We

Operations & Activity Performance Committee Agenda this, their this, 18 in Elders of Council Hamilton of report annual the you before put to pleasure my is It city. Hamilton of Representatives Elected and Mayor the Worship Your al Plan at the Grandstand and found it very informative. On behalf of the Council, the informative. veryoffound the the it Grandstand Council, and the On al behalf at Plan

th

year of operation. of year

ANNUAL REPORT TO HAMILTON CITYANNUAL TO HAMILTON COUNCIL REPORT

wayof channel communicationbetween of the Elders Council and the HAMILTON COUNCIL 2011 OFHAMILTON ELDERS s, includings, the ClaudelandsCentre the (twice), Sullivan Crescent

son, Gower, Wilson, Cr Cr Hennebry Cr Bell. and Cr mittee. A number of presentations were made to the the to made were presentations of number A mittee. of our monthly meetings. This was very pleasing, pleasing, very was This meetings. monthly our of

BY BY 2 November 2011- 2 November

OPEN - committees, the Community Community the committees,

Page Page e Council 94 of of 124

Plan, and the Rates Review. In addition wewrote to Her Worship the concerning: Mayor Theof Council prepared spokeon Elders submissionsAnnual to and Plan, the the Long Term Counc severalmeetings,ofits andmadememberswelcome in were return feel Youth to bythe Thewasofwelcome pleased Council membersElders to of Youth the HCC Council to volunteered Guides as around the Centre on thatday, which theyenjoyed much. very attendeddawnopening the the ceremony at Claudelands Events Centre, andmany also Operations & Other topicswhich in we especial took interest during theyear included: to wrote and the concerning HCC them. suburbs and city the in locations several at parks car disability visited Members the Rates Review. concerning Research, andwrittenofon byMobius replied, the were HCC We behalf to also . . whi Councillors, and staff Council both We havemuch learnt duringyear, and the greatly appreciate themade presentations by us to . . . .       • • • • • • • • • • Jason Rogers from Leisure Facilities on the Hydrothe system rating the to changes proposed the and Plan Term Long the February, in earthquake Christchurch Her Worship onHamilton the Mayor City Civil Council’s Defence responseto the City Transportation staff on street lighting Mark Roberts from City Planning on the Peacockes development Sarah Ward and Bronwyn Koroheke from Strategy and Research on theAnnual Plan Deputy Mayor Chesterman on theAnnual Plan • • • • • • •

il its at meetings. The Hydrotherapy Pool Up Auckland to link rail proposed The Alleged use of houses suburban and verges for retailing Acces improvements Place Worley and Street Ward Place, Garden including development, Heart City The Street Victoria of end North the for proposed crossings Pedestrian gy and Positive Aging strategy, strategy, Aging Positive and gy Strate Persons Older HCC The The design of Council of Elders badges Elders of Council of design The

Publicityof the Council of Elders News in City The City Council’s submission on theAlcohol ReformBi A suggested set of values for the City Council City the for values of set A suggested The signage and locationof the Garden Placei The need for up for need The Possible investment by HCC in the proposed Velodrome proposed the in HCC by investment Possible “The Business we’re i we’re Business “The The V8 Races. V8 The

- Activity Performance Committee Agenda dating street lighting sibilityof the HCC building, especially the Council Chamber

- grading the public toilets at the Lake Rotoroa Domain

n” discussion paper on HCC activities onHCC paper discussion n”

ch have included: have ch

2 November 2011- 2 November

- Site

rapy Pool rapy

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Attachment 1 Item 13 Attachment 1 Item 13 . Operations & Activity Performance Committee Agenda ...... Chairperson MRSNZ AFNZPsS, BA,Dip ONZM, Tch, PhD, MA (Hons), Hills, Michael possible. contribution our making for Council City the and Mayor a Councilof of isnow valid Elders it as was as when initestablished. 1993 was you Thank to the concept the that believe we Consequently here. lives our of much spend to us attracted loveWewantensuredowhat develops wewhich Hamilton ithas to can to and the city as make suggestions evolutionover theyears with experienced, an affectionateyeteye, critical thatwe so can its our citymaking opportunity worthwhile. look givesan us to and and role for at It so the Hamilton the thank to like would I Finally us. to matters specific explain to meetings our attend to members staff for arranging minutes also promptly, but many assisted inother ways,especially in suggesting and Banks,ah who not only Hann provided excellent secretary, our to goes also appreciation Our that. for him thank I and hands, good in was Council the that knowing overseas Subcommittee.As Deputy Chairperson, Huw was strong Evansa support, allowingme go to thoughtful of chairing Environment the his for Brazier Geoff and Subcommittee Community like would I especially thank to PeggyKoopman activities. and discussions our to contributions thoughtful and conscientious Cou fellow my thank to like would I conclusion In Councillors. and with request liaison upon information standard, high a of assistance secretarial accommodation, wishWewithprovidingmeeting and for thank Council to appropriate Councillors both us .               street lighting All Chris Jodie Radford from John St Ambulanceon the services they provide Cr Macpherson onmeter parking technology and proposed changes to the rating system Crs O’ Crs Ian Mayes from Building Control on the Solar Saver scheme Saver Solar the on Control Building from Mayes Ian Cr Bell on the Garden Place public art Mark Chri Mark governance structure Committee and Council new the on Chesterman and O’Leary Macpherson, Crs Tim from Harty City Waters on water supply John Gibson and Matthewon Bell the Rates Review. Her Worship the and Mayor CrMacpherson on the Rates Review Jane Grantham fromAge Conc HCC, to the Community sub Community the to HCC, the by offered venues performance on Manager, Services Events Sutherland, Richard Community sub Community the to houses, community on House Community Ata te Whare of Carter Frank Leary and Macpherson on Garden Placedevelopment en, Phil Consedine and Nick Cantlon from Infrastructure and Transportation on on Transportation and Infrastructure from Cantlon Nick and Consedine Phil en, stie from Event Facilitieson the cost of Claudelands Events Centre

for its betterment anddraw attention tomatters that we considerwarrant it. - committ

ee

- committee. ern, on that organisation’s activities organisation’s that on ern, - Boyden for her stimulating work in chairing the

City Council for providing for a Council of Elders, Elders, of Council a for providing for Council City

2 November 2011- 2 November

ncil of Elders members for their their for members Elders of ncil

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8. 7. 6. 5. Operations & Activity Performance Committee 13. 12. 11. 10. 9. 4. 3. 2. 1. Community outcome goal and Period Report Status Report Name: Report Committe

community. Hamilton the within and schools Key priorities for the Youth Council in 2012 will be to increase their profile within local high community. the in drugs synthetic of availability the taking again action is Youth the for project Council ongoing key A goal. strategic this on progress made 2011 has profile and in their onincreasing focused has YouthThe Council year. over the development professional and projects, processes events, successful of variety a in involved been 2011 has and during membership steady a had has Youth Council Hamilton The Achievements during report period report during Achievements Attachments last annual report presented to Council in No in Council to presented report annual last 2001 with the in February Hamilton the of establishment endorsed the Youth Council Council members. 2 during in involved been has Council that Youth the activities the of summary a gives report The Youth Council. to relating Hamilton the trends and activities onthe Council To advise Attachment 1 - 1 Attachment received. be report That the Recommendation/s from Management from Recommendation/s Summary Executive Report the of Purpose 011. The Youth Council will request the continued support of Council staff and elected and staff continued the Council of support request will Youth The 011. Council

e:

Annual Report Annual Chair's 2011 Council Youth Performance Committee Activity & Operations

Hamilton Youth Council 2011 Chair's Annual R Annual Chair's 2011 Youth Council Hamilton

Agenda many cultures here: living love People February Open 2 November 2011- 2 November

vember 2010 by Chair Mary Chair 2010by vember

- November 2011 November Date: Author:

OPEN council report council

eport Ua Te Olly 2011 02 November We celebrate our people and

- Beth Acres.

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97 of of 124

Item 14 Item 14 Operations & Activity Performance Committee Agenda Authoriser Signatory 16. 15. 14.

Forward focus period reporting during encountered Issues/challenges priority for Youth Council 2012. one be will schools high within Council Youth the Promoting difficult. been has assemblies school in to speak time the that having means members of commitments varied and su aThe been schools challenge. high has local within Youth the Council Promoting • • • • • • • • • •

of 60% during the period reported on. reported period the 60%during of has excess been in to at meetings 19 attendance and membership total Youth Council’s the bringing 2010, of atend the leaving five the have replaced new members Twelve central government) and building relationships with a range of stakeholders. of range a with relationships building and government) central and regional to local, submitting processes (including political in involved being through city Hamilton and Council Hamilton), outside (including sector youth the across profile their onincreasing focus to again be will 2012 in Youth the for Council priority key A and processes. and politics government local of awareness an to develop people young for opportunity an ac of range a in engaged has Council Youth The The Youth Council plans to support the establishment of all ages youth venue Zeal. venue youth ages all of establishment the to support plans Council Youth The Council Annual Plan 201 Plan Annual Council City Hamilton onthe submitting as well as media, local using meetings, attending events, various in involvement through this achieved has Youth The Council City. Hamilton thei toincrease 2011 was for priority that key a March 2011 identified in planning strategic YouthThe Council’s June 2011, which was attended by more than 90 young people. 90 young than more by attended was which 2011, June Week2011 on24 Leadership a during hosted National forum youth YouthThe Council Wellington. Leaders Forum in attended member Aspiring the 2011, July Youth a In Council collaboration on this project with a range of stakeholders, including police. including stakeholders, of range a with project onthis collaboration people. T young onour substances these of effects toharmful the access and reducing in highs’ Hamilton, ‘herbal and cannabinoids synthetic of sale the action against taking involves project ongoing YouthThe Council’s performers. young local showcasing as well as community, our to make they and people contributions the young of talents substantial onthe focused awards The received. 51 event, nominations with successful a 2011 was Recognyz me Council Youth Two Lance Vervoort, General Manager Community Services Community Manager Lance General Vervoort,

mbers attended the Diversity Forum in Hamilton in August 2011. August in Hamilton in Forum Diversity the attended mbers 1

- 12. r profile within the youth sector, across Council and and within youth the profiler within Council sector, across

2 November 2011- 2 November

tivities during 2011 which have provided provided have 2011 which during tivities

OPEN he Youth Council plans to work in plans he Youth Council

Page Page bstantial bstantial 98 of of 124

Operations & Activity Performance Committee Agenda Youth Council to 19. I replaced Mary end of 2010, while 12 new members have joined, bringing the total membership of year This seenhas substantial changes in membership. Five members stoo attendance by Her Worship and Councillors at our various events. Councillors and Her Worship. W Youth Council is also very appreciative of the ongoing Councillors at our meetings and the presentations m mention delicious catering! We appreciate the attendance of Her Worship and Hannah Banks, information upon request, liaison with Councillors, a venue, not to We wish to thank both Council an to put before you the annual report of Hamilton Youth Council 2011. Worship Mayor the Your and Elected Representatives Hamilton of city. It is my pleasure Wellington, where he networked with and attended workshops run by political, In July, Youth Council member Jason Sebestian attend the Aspiring Leaders Forum in in the Councillors and Her Worship and City Councillors. The Youth Forum was also featured workshops at the forum and witnessed a good Mi by held a very successful FYI (For Youth Involvement) Youth Forum, which was supported In May we made a submission on the Annual Plan 2011- CBD. Hamilton the in continue to provide ongoing support for the establishment of an all ages youth venue Community and Radio methave several times CEO Zeal with Brook Turner and several Counciland We Elders of meetings. promotedhave ourselves through Connect youth sector meetings, Young People’s Steering Group meetings at Council Council and in Hamilton city in general. To achieve this, we have attended Htownyouth Youth Council this year was to increase our profile within the youth sector, across We carried out our strategic planning in March and identified that a key focus for campa involvement in United Nations youth projects, to supporting the current Labour Party and involvement, ranging from serving on the Volunteering Waikato board, Secretary. Our and from have members comediverse avariety backgrounds interests of acted as Vice Chairperson, with Natasha Dalziel and Logan Reynolds sharing the UAL REPORT TO HAMILTON CITY COUNCIL BY HAMILTON YOUTH COUNCIL COUNCIL YOUTH HAMILTON BY CITY COUNCIL HAMILTON REPORT TO UAL ANN nistry of Youth Development. Over 90 young people attended presentations and Waikato Times ign.

.

d Councillors providing us with a coordinator, - Beth Beth Acres chairperson, as Reneewhile Junger 2011 2 No

vember 2011- - humoured debate between Youth ade to us by both Council staff,

12 and in June, Youth Council OPEN

d down at the Page Page 99 role of of role of of 124

Attachment 1 Item 14 Attachment 1 Item 14 . . . Some other happenings over 2011 have included: project ensure to these harmful substances are no longer available to our young people. Councillor Forsyth and other Council staff onthis, and we plan to carry synthetic cannabanoids and party pills in Hamilton. We have had some discussion with One of our ongoing projects involves taking action against the sale of Kronic and other generation business and community leaders taking a proactive approach to developing the next Operations & Activity Performance Committee Agenda . com celebrated the outstanding contributions young people make to the Hamilton September 30, Youth Council ran a very successful Recognyz Youth Awards, which In August, Jason and Logan Reynolds attended the Diversity Forum in Hamilton, and on Chair, Hamilton Youth Council 2011 Manny Cullingford various stakeholders within the Hamilton (and wider) community. year, being involved in various project and increasing our profile and relationships with C the and democratic and way process the city We appreciateour is run. work the that say that serving on Youth Council has taught us all much about the workings of Council 2011 has been a busy and rewarding year and I am I sure speak for everyone when I     ouncil and staff do to make our city a great place and look forward to the coming Hamilton Being interviewed by Artmakers Trust for a documentary on young people in atone ofmeetings our WaikatoHaving Distr Having Hamilton East Primary School student council sit in on one of our meetings over 18over Attending a meeting focusing on increasing voter participation of young people munity.

of leaders. of

ict Police of Commander Win Der VeldeVan attend and speak

2 November 2011- 2 November

OPEN

Page Page on with this 100 of of 124

Report Name: Report Operations & Activity Performance Committee Agenda 12. 11. 10. 9. 8. 7. 6. 5. 4. 3. 2. 1. Period Report Status Report Committee:

Achievements during report period report during Achievements That the report be received. be report That the Review. District Plan outof carried the part as being work T November. in office to returned is it if to RMA the forward changes to bring is likely Government National The 32.paragraph October the – in anticipated areas works The 12.paragraph perio the reporting during Planning by City progressed areas work The 2011. 30 September ending period the for Unit out Planning in City the carried activities of Council is to report advise this of purpose The • period: reporting the during areas work following the in involved been has Unit Planning City The thiThere no are attachments for Attachments Management from Recommendation/s Summary Executive Pur • • • • •

pose of the Report the of pose District Plan Review Resolution of appeals to the Proposed District Plan District Proposed to the appeals of Resolution Preparing for the hearing o for the hearing Preparing boundaries City the outside proposed and developments to Plans appeals Council’s Pursuing Submissions on external policy documents policy onexternal Submissions Providing policy comments on applications for resource cons resource for onapplications comments policy Providing

City Planning Quarterly Report Quarterly Planning City Performance Committee Activity & Operations

he nature of these changes is not known. These could potentially impact not These potentially these of could changes nature is he known.

s report.s f submissions to the Rototuna Structure Plan (Variation 12) (Variation Plan Structure to Rototuna the submissions f July July Open 2 November 2011- 2 November

September 2011 September

December reporting period are summarised are period December reporting at

Date: Author:

OPEN council report council

Robert Hodges Robert 2011 02 November ent

d summarised are at

Pag e 101 of of 124

Item 15 Item 15 19. 15. 17. 18. Operations & Activity Performance Committee Agenda 20. 14. 16. 13.

• following: the of respect in appeals Council’s to negotiate continuing in involved been have Staff • Council’s Appeals to Plans and proposed developme Watson. 15 on Operative Partly made also was Plan District Proposed the that note also should Councillors • • • run for 8 Staff intend to provide Councill to provide intend Staff • Plan: District Proposed the the P period, City reporting the During Resolution of appeals to the Proposed DistrictPlan • are expectedthe at October end of 2011. August regarding Variation 16 to Waikato District Plan. The decisions of the Commissioners En the by heard matter the to have proceed will staff then not appellants, is package the acceptedby this that if also agreed Council appellants. put to the been now has which package settlement a endorsed formally Council September enable Councillors to provide their feedback to this is scheduled for 9 for scheduled is this to feedback their to provide Councillors enable Variation 12. The formal hearing 12.of The theseVariation matters formal starts on 16 r in submissions further and to submissions responses the preparing been have Staff Rototuna Structure Plan (Variation 12) Evidence defen Submissions on external documents • • • • At its meeting on 29 on meeting its At 14). (Variation Plan Structure to Peacocke the appellants the with resolution potential a negotiating of terms in made been also has progress significant Very • • areas: following the on feedback provide and consider to period reporting the during occasions of number ona met has Group Steering Plan District currently preparing The the is Forward. team draft for chapters Fast Review The District Plan District Plan District

th

August. zone change to allow rural residential. rural allow to change zone Plan Change 41 Change Plan Waikato District Plan in respect of the North and Horotiu areas. Horotiu and the respect Te Rapa North in of DistrictWaikato Plan Future Urban and Rural Zones, Subdivision, Planning Maps – Planning Subdivision, Zones, Rural and Urban Future – Structure Plan Transport and Central City Local Area Plan – Plan Local Area City Transport Central and Variation 13: Residential Centres Processing Notices of Requirement Variation 20: Hamilton East Special Character Area. East 20:Variation Special Hamilton Development of Council’s position on growth for the 2012 the for growth on position Council’s of Development Input to PropertyManagement Unitinitiative to market keydevelopment sites FutureProof Hosting Mayoral Conversations Mayoral Hosting Busi

-

9 days. The Hearing Panel comprises Councillor John Gower, Doug Arcus and Alan Alan and Arcus Doug Gower, John Councillor comprises Panel Hearing The 9 days. ness and Industrial Provisions – Provisions Industrial and ness

Review ding Council’s submission was presented to Hearing Commissioners on24 Commissioners Hearing to presented was submission Council’s ding

development proposal by Peter Findlay to the Waipa District Plan for to by Plan the Peter Findlay District Waipa proposal development

ors afirstwith draft plan 16 by 9 September

2 November 2011- 2 November

lanning Policy team resolved the following appeals to

15

th

July vironment Court. vironment

2 nd nts outside the City boundaries

September

OPEN

th th

-

November and is scheduled to scheduled is and November

22 LTP period. LTP 22

December and a a to and workshop December

16 th th

and 10 and September. th

February 2012. February Page Page

espect of 102 of of 124 th th

Operations & Activity Performance Committee Agenda 28. 27. 21. 22. 23. 24. 26. 25.

prepared as part of the District Plan Review. Plan the District partprepared as of being Plan Area Local City Central the regarding staff with conducted workshop he a day Trends There is likely to be an upswing in the number of Notices of Notices of number the in upswing an to be likely is There • • Requirement of Notices Processing to develop a improved processcreate to an efficient for system considering these requests with WEL working be so staff year will the financial of end the before substations existing their of number a for designations to seek intend WEL Networks addition In Expressway. Waikato and Bypass Rapa Te the for designations their around activity NZTA of result a as unit, the • The Planning Policy team commented on 9 significant resource consents applications. consents resource on9 significant commented team Policy Planning The Providing policy comments on applications for resource consent • month, including: few past the over in involved been Committee. Policy and Strategy pr was Proof onFuture report update 2011 an On 21 September FutureProof • • • • • concept for the City’s future planning regime. planning future City’s the for concept and particul ongrowth in position Council’s developing in involved been has team LTP unit the Planning Corporate the with conjunction In Inp on the River and Brooklyn Road. Brooklyn and River on the Par Car Post,Sonning land at: holdings Arts for Council’s developers potential secure to initiative to marketing the input design urban and planning provided has unit Planning City presented to a public audience on7 audience to public a presented – Simmons Richard Dr Mayoral Conversations Development Council’s of position on growth for the 2012

ut to Property Management unit initiative to market key development areas development key market to unit initiative Management Property to ut Te Rapa Bypass Alteration to Designation by NZTA NZTA by Designation to Alteration Bypass Rapa Te Rototuna under consideration. under Frankton is cu is Frankton Noticeof electricityRequirement A for substation WEL for anin Networks existing namely the Regional Policy Statement and the Auckland Spatial Plan. Spatial Auckland the and Statement Policy Regional the namely region, the for documents key planning for processes submission the in Participation District Plan Waikato the in provisions subdivision rural a regarding evidence giving and Preparing Waipa District Plan. Waipa to the Change Plan proposed a 37 proposals, Meridian the in involvement Continued Strategy. of sub the to Councillors presentation and development The regional and national and establishing local implementation groups. implementation local establishing and national and regional of of plan communications a the development Future Proof StrategyOngoing at a local, northern Future Proof region on 23 September. on23 region Proof Future northern and SeniorPoliticians Staff from the Future Proof partners attended abus tour of the

School School

on 24 August. August. on 24 rrently under consideration. under rrently

– former CEO at Great Britian’s for the BuiltCommission Environment -

Council recommendation made on 24 August. on made recommendation Council

This report summarised the key projects that Future Proof has has Proof that projects Future key the summarised report This th

2 November 2011- 2 November Septembe

ar the of implications the facilitator/enabler

r on Sustainable Urban Design. Earlier in the in Earlier Design. Urban on r Sustainable

OPEN -

– 22 LTP period LTP 22

Requirement being processed by processed being Requirement Wintec Access Road is currently currently is Road Access Wintec

esented in detail to the detail in esented

- regional Three Waters regional

Pag e k, Victoria Victoria k,

103 of of

124

Item 15 Item 15 Operations & Activity Performance Committee Agenda Authoriser Signatory 34. 33. 32. 31. 30. 29.

Imminent risks and risks Imminent Forward focus period reporting during encountered Issues/challenges implications these might have for the District Plan Review. Act, the to make and the will Management Resource Government that National the changes the of unknown nature is still Unit the of Planning work the City the for risk key The • The keyareas of work anticipatedthe period over next are the reporting following: 2012 the developing eg Council within occurring currently areas business important Pl District the to keep challenging been has It • • • • • • • • • •

District Plan Review Completing the hearing of submissions to the Rototuna Structure Plan (Variation 12) (Variation Plan Structure to Rototuna the submissions of hearing the Completing to Plan of appeals PeacockeResolution Structure boundaries City the outside proposed and developments to Plans appeals Council’s Pursuing Providing policy c start 2012 February in to due Statement Policy Regional Proposed the of respect in hearings for Preparation 2012 the for growth on position Council’s of Development FutureProof Probable submission to Proposed Waipa District Plan likely in February 2012 February in likely Plan District Waipa to Proposed submission Probable Defending Co Defending Plan Change to give effect tothe National Policy Statement on Electricity Transmission. Brian Croad, General Manager City EnvironmentsGroup Manager Croad, General Brian

uncil’s case opposing the Meridian 37 proposal in Waipa District Waipa in 37 proposal Meridian the opposing case uncil’s omments on applications for resource consent resource for onapplications omments

issues

2 November 2011- 2 November an Review project on track given the other

OPEN

- 22 LTP period LTP 22

Page Page

-

22 LTP. 22 104 of of

124

Operations & Activity Performance Committee Agenda 6. 5. 4. 3. 2. 1. significance of Assessment Strategy, Policycontext Plan or Period Report Status Report Name: Report Committee:

There are no attachments for this report. this There no are attachments for That the rep the That quarter. coming to the of in aware be items flags and overtrends quarter. past the identified report The activities discusses Unit’s the This report discusses t 2011. September ending period the for (PGU) Unit Guidance Planning the out in carried activities of Council to advise is report this of purpose The Key ActivitiesKey are: Current Service Provision Service Current Attachments Management from Recommendation/s Summary Executive Report the of Purpose Management Act 1991. Act Management Resource the under as consentauthority a responsibilities statutory out carries Council’s PGU

ort received be Report July Report Quarterly Guidance Planning Performance Committee Activity & Operations

he statutory role of Planning Guidance Unit and provides comment on comment provides and Unit Guidance Planning of he role statutory

- Sept 2011 Sept

The Planning Guidance Unit: July Open considered accordance in the with recommendations is not LGA 2002 and Council’s Significance Policy, a decision Having regard to the decision making provisions the in 2 November 2011- 2 November • •

Management Act 1991 consent authority under the Resource City grows and prospers in asustainable way” Contributes towards Council’s direc Carries out Council’s statutory responsibilities as a

September 2011 September to have ahigh degree of significance

Date: Author:

OPEN council report council

Debra Stan 2011 02 November

- Barton tion that “Our Page Page

105

of of 124

Item 16 Item 16 9. Operations & Activity Performance Committee Agenda 7. 8.

application and application lodgement meeting involving other units of Council who are are who Council of units other involving meeting lodgement application and application The Unit provides free a Unit The general public may discuss planning matters with a duty planner. Free pre Free planner. duty a with matters planning discuss may public general Land use consents process from 1 July 2011 to 30 September 2011 September 30 to 2011 1July from process consents use Land Processland use and subdivision applications 2011 vs the same quarter in 2010. 2011 vsquarter the same Key Activity reports for for reports Key Activity Provide public information and guidance on District Plan matters complexity of the applications). the of complexity to the due (likely time within processed consents of use land number the in decrease slight to the thosesam similar consentare for Overall, figures 2010 30 September to 2010 1July from processed consents use Land • • Subdivision Subdivision consents processed from1 July 2010 to 30 September 2010 2011to from1July processed 2011 30September consents Subdivision • • •

Status Activ within time % processed processed apps of # Status Activity within time % processed processed apps of # Status Activity within time % processed processed apps of # Status Activity within time % processed processed apps of # Take enforcement action as required Provide public information and guidance on District Plan matters Plan onDistrict guidance and information public Provide applications subdivision and use land Process Record and investigate complaints investigate and Record consents resource granted Monitor ity

100% 3 100% 5 100% 7 Permitted 100% 2 Permitted Permitted Permitted

counter enquiry and appointment service where members of appointment and wheremembers the counter enquiry service 100% 21 100% 20 100% 13 100% 12 Control Discretionary/Discretionary/N Controlled/Restricted Discretionary/Discretionary/N Controlled/Restricted Controlled

the period from 1 July 2011 to 30 September September 30 to 2011 1 July from period the

led

2 November 2011- 2 November 28 32 Discretionary Restricted 96.4% 87.5% Discretionary Restricted

- - complying complying 18 28 complying Discretionary/N 100% 88.9% complying Discretionary/N

OPEN e quarter of 2010. There has been a a been has There 2010. of quarter e

- -

100% 0 0 2 4 Notified Limited Notified Limited Notified Limited 100% Notified Limited

Page Page - 0 1 0 0 Notified 100% - Notified Notified

Notified

design, pre design,

106

of of 124 24 26 68 78 Total - Total Total

Total

-

Operations & Activity Performance Committee Agenda 16. 15. 14. 12. 11. 10. 13.

staff seeking regulatory compliance. staff seeking for successful very proving are Framework Compliance the of principles the with in checking profe in compliance a aissues circumstances. with the deal As compliance staff result in achieve Framework. TheCompliance framework provides the of appropriate level tointervention Forward Focus period reporting during encountered Issues/challenges Activity Interactions with c with Interactions lodged. formally being application the to prior applications to discuss opportunity staff 51%. was figure theyear resolved last period corresponding the For resolved. been now have complaints quarter current the 65%of quarter. 2010 September the in 43 with compared received, been have 49 complaints Record and investigate complaints consents resource granted Monitor cons the in involved input. legal significant involving assessment detailed very require consents These contentious. potentially and complex being extremely applications towards trend an is increasing There include: period this during granted consents Major Compliance Take the expectations of Council and the community. the and Council of expectations the that meet services compliance of delivery for consistency and balance appropriate an achieve The adopted management organization policy Framework assistingCompliance is staff to enforcement tool. enforcement with asuccessful and andefficient year’sThese quarter. effective notices last proving line are is in issued) notices 4 abatement infringement undertaken(4 and action enforcement Formal landscaping. general and access ratecompliance of The 87%. most common of areas non a monitoredat were consents 438 quarter year last asimilar consent.conditionsFor of complianc for monitored been have 393 consentfiles

• • • • • •

ssional manner that is firm, fair, friendly and reasonable. This approach and the regular and approach reasonable. This the regular and friendly fair, that manner firm, is ssional enforcement action as required as action enforcement Construct seven new buildings at the Base (“the Base comprehensive consent”) comprehensive Base (“the atBase the buildings new seven Construct Limited notified land use for motel at Kahikatea Dr at for use motel Kahikatea land notified Limited Stage 2 expansion of the Braemar Hospital at Kahikatea Hospital Dr Braemar of 2Stage the expansion no Limited 154- 23- lot limited notified residential subdivision at Melanie Court highlights during the quarter period July – July period quarter the during highlights lot publicly notified residential subdivision near Borm near subdivision residential notified publicly lot Framework tified land use for a expansion of the existing Countdown Bridge St Bridge Countdown existing the of expansion a for use land tified

ustomers and enforcement decision enforcement and ustomers enting process are also held. These meeting give the applicant and Council Council and applicant the give These meeting also held. are process enting

2 November 2011- 2 November

OPEN e. 77% were fully compliant with their with compliant fully 77%were e. - making are regularly aligned with the the with aligned regularly are making - compliance involve parking, loading,

an Rd an

September 2011. September

Page Page

107

of of 124

Item 16 Item 16 Operations & Activity Performance Committee Agenda Authoriser Signatory 17. 18.

Imminent risks and issues and risks Imminent Staff Recruiting and Training consents process, and p and process, consents in the are who involved Units other Council of in staff staff, planning Unit’s the of base knowledge skills held seminarbe November totechnical/legal the will refresh in training A amendments are likely to be introduced in the New Year. While it is unclear what the unclearwhat While the it in is Year. New introduced to be are likely amendments that the understood is but it at time available this is information detailed No statues. other focussin changes, complex more 2 involves Phase completed. been has one Phase Zealand. New in management 2 a initiated Government Dec 2008In Central the Unit which will need to be addressed. to be need will which Unit the of the legislation will be, it is possible that it may create capacity and capability issues within

Brian Croad, General Manager City EnvironmentsGroup Manager Croad, General Brian g on particular sectors’ issues and better interaction between the the andRMA between better and sectors’ interaction issues onparticular g lanners in the City Planning Unit. Planning City the in lanners

2 November 2011- 2 November

- phase programme for of resource reform

OPEN

Page Page 108

impacts impacts of of 124

2.6 2.5 2.4 2.3 1.2 Report Name: Report 2.2 Operations & Activity Performance Committee Agenda 2.1 2. 1.1 1. Community outcome goal and Period Report Status Report Committee:

improve what they have or are intending to buil intending are or have they what improve to about how advice best the get ensuring they and warm home healthy, a of importance the aware more becoming of the over People quarter. certainly an increase are seen have homes ex their improving either residents with interactions design ECO resources. significant up taking Base The and Hospital at Waikato development re the suchas projects with larger the arecommercial steady numbers Inspection numbers. servicethis has grown. Statistics overthe quarter showingare amarked inc for 2011 demand and in earlier (LIM) was introduced Memorandum Information Land fast The timeframes for processing consents have significantly reduced. significantly have consents processing for timeframes and entrenched now are to business changes the out, however, timeframes consenting pushed this Initially processes. consentprocessing building as reviewed and has result a IANZ The Unit recently achieved re achieved recently Unit The be aware of in the coming quarter. the of coming in aware be to flags and period items this trends and during achievements, activities highlights report This 2011. September ending period the last 3 mont 3 last the for consents building processing for timeframes targeted the met substantially has Unit The commercial buildings being constructed together with a mix of additions and alterations. and additions of mix a with together constructed being buildings commercial rema consentnumbers Building tow progress of Council to advise is report this of purpose The Executive Summary Executive Report the of Purpose

Performance Committee Report July Report Quarterly Unit Control Building & Operations hs.

- Sept 2011 Sept

Activity Activity

-

accreditation as a Building Consent Authority (BCA) through (BCA) Consent Authority a as Building accreditation in steady with a significant number of new housing and and housing new of number significant a with steady in

July Open 2 November 2011- 2 November

- • • • Sept 2011 Sept

prospers asustainablein way Prosperous andInnovative It’s easy to do businessIt’s to do easy here living love – People here d.

Date: Author:

OPEN council report council

ards non ards

Phil Saunders 2011 02 November isting homes or building new new building or homes isting -

Hamilton is asafe city financial targetsfinancial for the –

ourcity grows and

Page Page rease LIM in

109

of of 124

-

Item 17 Item 17

Operations & Activity Performance Committee Agenda 3.1 3. report. this There no are attachments for Attachments received be report the That Recomme 2.9 2.8 2.7

7 consents during the quarter the during 7 consents days. 5 processed working were within Programme Partnership the of members by for applied consents 100% the of days. 10 working approximately 20 workin within processed on. 100% now the from of the statutory time now of are assured meeting We timeframes times. processing up speed to methods find and processes new the through way their to work staff qualit and monitoring intense more through down consentprocessing the slowed unfortunately processes new The process. (BCA) Authority Consent Building a as reaccreditation IANZ the through implemented be to that needed industry and the Department of Building and Housing. Housing. and Building of Department the and industry of the Building Act 2004and are presently workingon collaborative initiatives with local review Government the out through rolling that are changes the for prepared well is unit The centre steady. was call the through services for demand the and quarter the over high very were enquiries Public Policy. Council the of terms in required target the met quarter the out carried over audits Fitness of Warrant Building number The 409 Building Consents were processed in July in processed were Consents 409 Building Trends Building Consents

ndation/s from Management from ndation/s

g days. The average processing time for all consents for is all time processing The average days. g

went over20timefrwent the day

2 November 2011- 2 November

- September quarter with almost 100% being being 100% almost with quarter September y checks and it has taken several months for taken several and has it checks y

OPEN

ame as a result of the aresult as processes new ame

Page Page 110 of of 124

Operations & Activity Performance Committee Agenda 3.2

service is seeing increasing demand and that coupled with an increased number of LIMs is is LIMs of number increased an with that and coupled demand increasing seeing is service for proces Timeframes quarter. first the for received applications LIM of number the in increase marked a been has There Total September August July 1 Quarter Over Timeframe 20 Day the Within Percentage Building of Consents Issued Total September August July 1 Quarter Over Number Building of Con Land Information Memorandum’s (LIM’s)

2010/2011

2010/2011 100.00 100.00 99.80 99.31

sents Processed Processed sents 409 146 118 145

2011/2012

sing LIMs is running at approx 6 days overall. The new fast LIM LIM fast new The overall. 6 days at approx running is LIMs sing 2011/2012 98.32 97.25 97.1 100 2 November 2011- 2 November

393 113 171 109 Target

100 100 100 100

OPEN

Page Page

111 of of

124

Item 17 Item 17 3.3 Operations & Activity Performance Committee Agenda

keep timef to managed have staff LIM that to note pleasing is it However onstaff. demands high placing Total Average Sep Aug Jul LIM LIM's Requests Received Over Quarter 1 Quarter Over Received LIM's Requests Total Sep Aug Jul

Inspections

-

Average Completion Timeframe (Days) Over Quarter 1 Quarter Over (Days) Timeframe Completion Average

rames well within the 10rames within target. well days 2010/2011

2010/2011

5.15 5.78 5.03 4.65 353 123 125 105

2011/2012 2011/2012 2 November 2011- 2 November

6.39 5.78 6.53 6.87

474 153 168 153 Legal

OPEN timeframe

10 10 10 10

Page Page 112 of of 124

Operations & Activity Performance Committee Agenda 3.5 3.4

cover the Technical Officer role. cover the Technical to continuing been also have Inspectors quarter. first the in out carried were inspections 3,605 from this time last year. The abandonment rate has seen asignifi The abandonment year. rate last has seen time this from increase an is which quarter in first the calls 9,816 inbound received Centre Call Building The service the for demand increased much a shows that number targeted onthe up well is c short consultations, full including quarter, first the in completed were interactions Design 138 Eco Inbound Phone Calls Design Eco September August July Total Number of Eco Design Interactions Over Quarter 1 Quarter Over Interactions Design Eco of Number

Number of Inspections Over Quarter 1 Quarter Over Inspections of Number Total September August July

onsultations, networking opportunities, and presentations. The number of interactions interactions of number The presentations. and opportunities, networking onsultations,

2010/2011

2010/2011

4305 1406 1420 1479

115 40 29 46 2 November 2011- 2 November

2011/2012 2011/2012

1259 3605 1302 1044

OPEN 138 47 37 54

Target cant improvement which is is which cant improvement

90 30 30 30

Page Page 113 . of of 124

Item 17 Item 17

3.6 Operations & Activity Performance Committee Agenda

counter enquiries were building related. building were counter enquiries ofThe front for majority 2010. ofperiod the customer from increase same enquires slight qu first the in counter front the over received were enquiries customer 4,168 operation. operation. within well timeframesfor the type this of best is service The time average wait pleasing. very Call Statistics Call time wait Average rate Abandonment Counter Enquiries

8.80% Jul secs

24 - 11

7.91% Aug secs 11 2 2 -

6.46% Sep Sep secs 11 18 2 November 2011- 2 November

-

Target <10% Secs <20 <20

Sep Aug Jul 1 Quarter Over Calls Phone of Number Total

OPEN

Front Counter Over Quarter 1 Quarter Over Counter Front Number Building of Enquiries to

2010/2011

3074 3241 3234 9549

2011/2012 arter. This is a is This arter. 3095 3450 3271 9816 Page Page

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of of 124

3.8 Operations & Activity Performance Committee Agenda 3.7

maintained in the proper manner. proper the in maintained safety and featuresserviced are life these essential important that features and is it safety life with buildings the dealing are we as critical is area this in importance of auditing The rises. faults of percentage the that reduced is audits of level the as soon that as cities other in apparent metro found as is It past years. percentage hasfew reduced the over altho found records with asignificantpercentage of faults records. There still are both high policy Council’s of terms in to audit continues team The Customer Concerns Customer BWOF Audits Total Sept August July 1 Quarter Over Audits BWOF's of Number

2010/2011

174 176 524 174

2 November 2011- 2 November 2011/2012

OPEN

175 177 530 178

Total September August July

Target

- risk and low and risk

176 176 528 176 2010/2011

4015 1309 1319 1387 - risk BWOFrisk ugh the the ugh

Page Page 2011/2012 115 of of 4168 1389 1339 1440 124

Item 17 Item 17 Operations & Activity Performance Committee Agenda Ahead Looking Unit the for Issues

1.

• 2. consents. and customers of types to other application its to broaden further principle this ondeveloping DBH with collaboration in working currently is Unit The quality. of assurance pre around thinking smart on based is and party each for responsibilities the outlines clearly that MOU joint a through achieved is This times. design is and houses the 80%of construct that builders the of 20% for designed is programme The (DBH). Housing and Building of Department the with conjunction on in building are that we Programme Partnership The Unit is well- • • changes incorporate:major busin out its carries Unit the way the affect will these that apparent is it and underway well is Cabinet through passing Bills various including reform building Governments The •

that cover a broad spectrum of issues including but not limited to: limited but not including issues of spectrum broad a that cover matters consenting post building to include continue concerns Customer resolved. been have p 48 alarge hours and to within the quarterresponded first the were concerns for of 100% month. per 60 40 to to average continues received concerns customer of number The Building reform Building The approval of licensed building practitioners (LBPS) practitioners building licensed of approval The Royal Commission Report on Canterbury Earthquakes work building minor will take on more responsibility in terms of liability– sub and builder the whereby (RBW) work building restricted of introduction The low of up speeding the for that allows model consenting based risk A A greater range of exempt building works that will not require building consent– building not require that will works building exempt of range greater A within 48 hours within to responded Number Concerns of Number Customer Concerns Over Quarter 1 Quarter Over Concerns Customer • • • • • • •

Issues between property neighbours property between Issues Dangerous and insanitary buildings insanitary and Dangerous work Unconsented walls retaining and Fencing Fire damaged buildings damaged Fire Flooding of properties of Flooding People living in sub placed to deal with th with deal to placed

ed to reduce timeframes for processing consents and speed up inspection inspection up speed and consents processing for timeframes to reduce ed

- standard accommodation

2010/2011

e changes that occur come 1 March 2012 with the the with 2012 1 March come that occur changes e

2 November 2011- 2 November 1

00% 150

- approval of standard detail construction approval 2011/2012

100%

introduced 1 March 2012 March 1 introduced OPEN

129

- risk building consents building risk

- Page Page ercentage contractors contractors

mostly mostly ess. The ess. 116 ing and and ing of of 124

Operations & Activity Performance Committee Agenda Authoriser Signatory and may in fact affect the balance between strengthening as opposed to demolition. opposed as strengthening between balance the fact affect in may and to 66%NBS. This would have a significant flow significant a have would This to 66%NBS. double requirement this see could Commission Royal the from implications the however building, leve strength a with building that any prescribes Act Building The building. of strength of level around question the example for that include implications of number a are There 2011. November in Committee on the review of our Earthquake our of review on the event and it certainly appears likely there will be more to come. The implications will also impact the from place in to standards change a and note practice one already is There 2012. April in repo final the once earnest in to consider need will DBH that the recommendations of number a includes This released. been has earthquakes Christchurch the in life of loss draf The

t report by the Royal Commission on the affects on buildings where there was a heavy heavy a was there where onbuildings affects onthe Commission Royal the by t report

Brian Croad, General Manager City EnvironmentsGroup Manager Croad, General Brian l above 33% New Building Standard (NBS) is deemed not to be an Earthquake an be not to deemed is (NBS) Standard Building 33%New above l - policy that will be before the Strategy and Policy Policy and Strategy the before be that will policy Building prone 2 November 2011- 2 November - on cost for strengthening of existi of strengthening for on cost

OPEN

ng building stock building ng rt is released released rt is Page Page

117 - prone prone of of 124

Item 17 Item 18 Operations & Activity Performance Committee Agenda 8. 7. 3. 2. 1. Community outcome goal and Period Report Status Report Name: Report Committee: 6. 5. 4.

received be report the That • • to is report this of purpose The The draft Regional Public Transport Plan 2011 Plan Transport Public Regional draft The activities. transport public for organisations the between coordination and (SLA) as cooperation aid Level an to Service Agreement new ongoing Staff of both Hamilton City Council (HCC) and Waikato Regional Council (WRC ) a are developing againstbenchmark this data. relevant to and verify measure ongoing Workis 32.8. overa 1.06% increase The the trips previous year. per capita for 2010/11 were for Hamilton transport passenger The patronage total for 2010/11 Hamilton 4,564,147 represent was and stage and will be included in the agenda of the next RPTC meeting on7 meeting RPTC next the of agenda the in included be will and stage ratification. Recommendation/s from Management from Recommendation/s Summary Executive Report the of Purpose •

update Council on recent public transport activities activities transport public onrecent Council update between Hamilton City Council and Waikato Regional Council. of aadvise Council reviewed Service Level Agreement for thetransport public activity update Council on latest WRC patronage report as per council resolution 7 Sept, 2011 7 Sept, resolution council per as report patronage WRC onlatest Council update

Report Activity Transport Public Performance Committee Activity & Operations

cit Our The takes city aleadership role regionally and nationally. around. to get easy It's End of August 2011 Open 2 November 2011- 2 November

y grows and prospers in asustainable way. - 2021 has been through the public submission submission public the through 2021 been has Date: Author:

OPEN council report council

Kerryn Merriman Kerryn 02 Novembe

r 2011 th

November for November

Page Page

118 of of

124 ed ed

Operations & Activity Performance Committee Agenda 11. 10. 9.

Achieveme Key itemsKey from the Regional PT Committee 3 Committee Transport Public Regional • • Attachment 1 - 1 Attachment • • Regional Public Transport Plan Transport Public Regional • Note of Issues Operational Other Attachments • • • • • Service Level Agreement • • •

Review committee which will confirm revisions on 26 emerging 10 year Plans from respective Council respective from 10 Plans year emerging November Regional PT Commit expect by November. end of one from Hamilton City Counc Regional Transport Committee on 7 on Committee Transport Regional at the reviewed be will and Programme Transport Land to Regional the in loaded available on the 28available

– onrecommendations support seeking region the councils in letter a to sent all has Party – report recommendations Final The coststhe of service were shared between equally andWRC HCC. game. per service bus shuttle the used 3000 people Approximately atstadium. the here The Rugby World Cup Shuttle Bus service was well patronised well was service Bus Shuttle Cup World Rugby The that time. Request to come back with costing on running service on Christmas day. onChristmas service onrunning costing with back come to Request that time. abou concerned very this, with not happy were Councillors – services bus reduced peak Christmas on the 19on the 2011 Plan Transport Public Regional Waikato the for hearings public The consultants. marketing campai A 15 minute service from the Central City to the Hospital. Timetable changes for the Mahoe& routes Glenview been implemented, have creat Four of the direct services have extremely farelow box trip) to second (for free transfer Change time mid October 2011 with a multi media campaign which will carry through to March 2012. March to through carry will which campaign media multi a with October 2011 mid in be launched will plan The workers. shift and children, young with students, parents off targets This driven”. “I’m called is campaign The e to work will together from staff both Councils how detailing (SLA) Agreement Level Service generation anew groupand developing are aworking formed have & WRC HCC these services and redirect to areas where therecapacity issues. are The Lynden Court Interchange construction commences 7 commences construction Interchange Court Lynden The trips on a single day. single ona trips with unlimited an individual provides which be will Ticket introduced Explorer new and Therefore, to the andtic children aticket school. share from to enabling currently is that hole loop a close to Fare Saver Day the to changes Proposed and HCC were submitted to NZTA on19 to submitted NZTA were HCC and WRC 2012/13 both for beginning 3 years next the for RLTP the for funding proposed The

nhance Public Transport (PT) in the city. The SLA contains a framework that assists that assists framework SLA The a contains city. the in (PT) Transport Public nhance feedback due by 31 by due feedback nts during report period report during nts

Passenger Transport Passenger Report Patronage th

and 22 and

nd th gn has been developed and is being finalised by WRC staff and their and staff WRC by finalised being is and developed been has gn

st

August. 66 submissions were made and 26 were heard including including heard 26 were made and were 66 submissions August.

Oct. The proposed final RPTP is expected to be ratified at the ratified to be expected is RPTP final proposed Oct. The Oct.

il (staff). Deliberations were held on 13 held were Deliberations il (staff). tee (7

2 November 2011- 2 November

Hamilton to Auckland Passenger rail. Working The rail. Passenger to Auckland Hamilton th

th November. These will need to be calibrated against against calibrated to be need will These November. rd Nov).

October include – include October th WRC proposed no service on Christmas Day – Day on Christmas noservice proposed WRC

September. The programmes are now being

-

propose to reduce from 2 hrs to 1 hr. to 2 from to hrs reduce propose s

OPEN

-

peak customers such as tertiary customers tertiary as peak such th recovery recovery

Oct with the revised version version revised the with Oct t poor community service at at service community poor t th

October with completion completion with October

during the three games games three the during – ket will be withdrawn withdrawn be will ket

proposed to remove to remove proposed

th -

2021 were held held were 2021 October by the the by October Page Page 119

of of ing a a ing 124

Item 18 Item 18 Operations & Activity Performance Committee Agenda Authoriser Signatory 20. 19. 18. 17. 16. 15. 14. 13. 12.

Imminent risks and issues and risks Imminent Forward focus period reporting during encountered Issues/challenges Trends As abov As above As • were capita per trips and trips 2011 total August of the patronage summary rep A term. short the in unlikely very is portfolio PT the across spend subsidy in increase for Scope programme. 3 year next the in same the remains funding NZTA • • • • • • •

improvements. A copy of the emerging draft will be available atmeeting. the available be will draft emerging the of copy A improvements. infrastructure and services transport public the of delivery and planning integrated

Hamilton (139,000 pop) – pop) (139,000 Hamilton Wellington (450,000 po (450,000 Wellington – pop) (1.4m Auckland Installation of six new bus shelters expected by end of December 2011. December of end by expected shelters bus new six of Installation ouKey clear lead agency and communication protocol has been established in the SLA. the in established been has protocol communication and agency lead clear A interventions. develop these of each will organisations both out how sets SLA The seven keyin are There region. the within services transport public of improvement and operation the TransportThe (RPTP) draftPublic contains Regional Plan of interventions ahierarchy for Of importance is the the is Of importance e

Chris Allen, General Manager City Infrastructure Manager Allen,General Group City Chris 7. New Services7. New & routes. 6. Infrastructure Investment, Investment, Infrastructure 6. 5. Service optim and infrastructure), Improvements (systems PT Capital 4. DemandManagement, Travel 3. Information, Public and Marketing 2. Planning, Use Land Integrated 1. tcomes from this SLA are a coordinatedto approach PT. delivery tcomes a are SLA this from

terventions and these have been identified and prioritised (in order) as; as; order) (in prioritised and identified been have these and terventions current 10 year planning by both organisations. both by planning 10 year current isation,

4,929,732 total trips - trips total 4,929,732 p) p)

– 465,563 total trips - trips total 465,563 ort is included as an Attachment. Attachment. an as included ort is

approx 2.1m total trips - trips approx total 2.1m

2 November 2011- 2 November

3.52 trips per capita per trips 3.52

3.35 trips per capita per trips 3.35

OPEN

4.66 trips per capita per trips 4.66

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Operations & Activity Performance Committee Agenda

August 2010 August 2011 August 2010 August 2011 City Infrastructure / City Transportation Date Subject: From: To: 1. 2. 3.

Transport Committee 3 Committee Transport Patronage for June, July and August 2011 was report to Waikato Regional Public

Annual patronage for Hamilton year end 30 June 2011 was 4,564,147 - Hamilton patronage growth for year to date 30 August 2011 is 6.25%. on previou year.s :

City City Total Region Total YTD 26 October 2011 ExecutiveChief Sustainable Travel LeaderTeam Passenger Transport Patronage Report September 2011

+14.39% +17.14% 406,994 465,563 436,121 510,888 rd

October 2011.

Total Total YTD 2 November 2011- 2 November

794,798 844,484 847,788 922,237 +6.25% +8.78%

OPEN File:

D - 68056

a 1.06% increase

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Attachment 1 Item 18 Attachment 1 Item 18 Operations & Activity Performance Committee Agenda 4. 1,000,000 1,000,000 1,500,000 2,000,000 2,500,000 3,000,000 3,500,000 4,000,000 4,500,000 5,000,000 100,000 100,000 200,000 300,000 400,000 500,000 600,000 500,000 500,000

Annual Trips per capita for Hamilton were 32.84 - -

Jul Jul Aug Aug Sep Sep Auckland (pop. 1.4 million) Wellington (pop. 450,000) Hamilton(pop. 139,000) Oct Oct Total Hamilton Bus Patronage Total Hamilton Bus City Patronage Nov Nov

Dec Dec 2 November 2011- 2 November - Jan Cumulative YTD Jan

Feb Feb

OPEN Trips percapita Mar Mar

2010/11 32.84 81.5 47 Apr Apr

May May Jun Jun Page Page 122 2011/12 2010/11 2009/10 2008/09 2007/08 2006/07 2005/06 2004/05 2003/04 2002/03 2007/08 2006/07 2005/06 2004/05 2003/04 2002/03 2011/12 2010/11 2009/10 2008/09 of of 124

Operations & Activity Performance Committee Agenda

5. 6.

Patronage Patronage 100,000 100,000 120,000 140,000 160,000 180,000 200,000 220,000 240,000 260,000 100,000 150,000 200,000 250,000 300,000 50,000 50,000 20,000 20,000 40,000 60,000 80,000 patronage. This trend is continuing in July and August 2011. Hamilton has experienced high growth in peak time patronage, but decreases in off Fare box recovery was 21% for July and 37% for August.

- - Jul Jul Aug Aug Sep Sep Oct Oct City Off City City Peak Patronage Peak City Nov Nov - 2 November 2011- 2 November Peak Patronage Peak Dec Dec Month Month Jan Jan Feb Feb

OPEN

Mar Mar

Apr Apr May May Jun Jun Page Page 123 - peak peak 2003/04 2006/07 2005/06 2004/05 2003/04 2011/12 2010/11 2009/10 2008/09 2007/08 2006/07 2005/06 2004/05 2011/12 2010/11 2009/10 2008/09 2007/08 of of 124

Attachment 1 Item 18 Attachment 1 Item 18 Operations & Activity Performance Committee Agenda

Sustainable Travel LeaderTeam Merriman Kerryn 7.

The targetThe fare box recovery for the region, agreed as with NZTA is 32%.

2 November 2011- 2 November

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