Talent Development is a Marathon Relay, Not a Sprint Learn St. Louis 2017 Learning & Development Olympics

Zachary A. Schaefer, Ph.D. CEO, Spark The Discussion Consulting

Let’s Get to Work… My Race Face Focus on the Basics

The Handoff Meet Jessica & Donald

Jessica Donald Survey Says…

Survey Results Business Challenges  200 Engaged  Team Friction  43 Contributing  Lost 3 high performers  28 Disengaged  $42K in turnover costs  14 Hostile  No Feedback, Avoid Conflict, Lack of  Work Culture = “Challenging” Empowerment  Lost $250K Bonus  $1B “Opportunity Cost” Business in the Background

Talent problems are business problems tied to people’s behaviors and skills. My Goal

Expand your Talent Development mindset Marathon Relay Race TEAM SPORT

A Growth Mindset Leadership in Talent Development

LEADERSHIP = Appropriate Behaviors Appropriate Communication Appropriate Mindset + Appropriate Relationships = SUCCESS

Intangible Costs of TD Problems

 Mistrust  Reduced Collaboration  Resource Hoarding  Low Morale  Tension and Friction

TD Problems Cost $$$$

Direct Costs Indirect Costs  Turnover  Increased Supervision  Lawsuits  Issue Escalation  2.8/hours per week in  Delegation Challenges personnel conflict  Decreased Production  $359 Billion GDP losses

Seek & Provide Feedback

Knowledge Feedback Strategy

Communication: GOAL Tone, Style, Timing

Feedback: Persistent & Flexible TD Alignment

Aligned Instructional Strategy Design & Goals Career Training & Development Delivery

Learning Measurement & Technologies Evaluation On Your Mark, Get Set, Defend… Jessica & Donald

Jessica Donald Dropping the Baton: Reason #1

Other people are motivated and stimulated by the same things we are.

Dropping the Baton: Reason #2

Other people should adapt to our patterns and norms.

Dropping the Baton: Reason #3

Other people want and provide the same type of feedback we do.

Back to the Basics

The Handoff Which Way Are We Running?

No, We’ve got a BUSINESS problem that is tied to people’s lack of alignment. Be a Hybrid TD Training Tools Find Your Fuel Work Out the Kinks Prevent Chafing Form a Foundation The Secret to Talent Magnets

Boundarylessness Full Team Feedback On Your Mark, Get Set, Succeed Takeaways

 TD Leadership Formula

 3 Common Baton Drops

 Boundaryless Feedback  Team Oxygen

Connection with Momentum

The Handoff My Race Face Your Relay Race Face