Talent Development is a Marathon Relay, Not a Sprint Learn St. Louis 2017 Learning & Development Olympics Zachary A. Schaefer, Ph.D. CEO, Spark The Discussion Consulting Let’s Get to Work… My Race Face Focus on the Basics The Handoff Meet Jessica & Donald Jessica Donald Survey Says… Survey Results Business Challenges 200 Engaged Team Friction 43 Contributing Lost 3 high performers 28 Disengaged $42K in turnover costs 14 Hostile No Feedback, Avoid Conflict, Lack of Work Culture = “Challenging” Empowerment Lost $250K Bonus $1B “Opportunity Cost” Business in the Background Talent problems are business problems tied to people’s behaviors and skills. My Goal Expand your Talent Development mindset Marathon Relay Race TEAM SPORT A Growth Mindset Leadership in Talent Development LEADERSHIP = Appropriate Behaviors Appropriate Communication Appropriate Mindset + Appropriate Relationships = SUCCESS Intangible Costs of TD Problems Mistrust Reduced Collaboration Resource Hoarding Low Morale Tension and Friction TD Problems Cost $$$$ Direct Costs Indirect Costs Turnover Increased Supervision Lawsuits Issue Escalation 2.8/hours per week in Delegation Challenges personnel conflict Decreased Production $359 Billion GDP losses Seek & Provide Feedback Knowledge Feedback Strategy Communication: GOAL Tone, Style, Timing Feedback: Persistent & Flexible TD Alignment Aligned Instructional Strategy Design & Goals Career Training & Development Delivery Learning Measurement & Technologies Evaluation On Your Mark, Get Set, Defend… Jessica & Donald Jessica Donald Dropping the Baton: Reason #1 Other people are motivated and stimulated by the same things we are. Dropping the Baton: Reason #2 Other people should adapt to our patterns and norms. Dropping the Baton: Reason #3 Other people want and provide the same type of feedback we do. Back to the Basics The Handoff Which Way Are We Running? No, We’ve got a BUSINESS problem that is tied to people’s lack of alignment. Be a Hybrid TD Training Tools Find Your Fuel Work Out the Kinks Prevent Chafing Form a Foundation The Secret to Talent Magnets Boundarylessness Full Team Feedback On Your Mark, Get Set, Succeed Takeaways TD Leadership Formula 3 Common Baton Drops Boundaryless Feedback Team Oxygen Connection with Momentum The Handoff My Race Face Your Relay Race Face .