REPORT ON COMMUNICATION

Strengthening Urban Resilience for Growth with Equity (SURGE) Project

CONTRACT NO. AID-492-H-15-00001

Program Title: USAID/SURGE Sponsoring USAID Office: USAID/ Contract Number: AID-492-H-15-00001 Contractor: International City/County Management Association (ICMA) Date of Publication: September 30, 2016

USAID Strengthening Urban Resilience for Growth with Equity (SURGE) Project Page i Report on Communication, September 2016 Contents

I. Introduction 1

II. Communication and Information Strategies 2

A. CDI Newsletter 2 B. Economic Growth Action Plan 3 C. Graphics Work 3 D. Promotion 4 E. Events & Campaigns 4

Figure

Figure 1. Location of CDI Newsletter readers in the Philippines 2

Annexes

Annex A. CDI Newsletter 5 Annex B. Sample Graphics Designed by Braveworks 13 Annex C. Monitored Media Placements from July 2015 to September 2016 24 Annex D. Sample of Information Materials 32 Annex E. Sample of Project Activities Documentation 41

USAID Strengthening Urban Resilience for Growth with Equity (SURGE) Project Page ii Report on Communication, September 2016 I. Introduction

The Strengthening Urban Resilience for Growth with Equity (SURGE) Project is an award of the Philippine Mission of the U.S. Agency for International Development (USAID) to the International City/County Management Association (ICMA). The period of performance is five years from July 27, 2015 to July 26, 2020. By the terms of its contract, the program’s purpose is “to support the USAID/Philippines’ Cities Development Initiative (CDI)” by assisting up to 12 potential partner cities promote balanced and resilient urban growth.

The SURGE Project was designed to address two Development Objectives from the U.S. Mission’s Country Development Cooperation Strategy, specifically:

• Development Objective 1: Broad-Based and Inclusive Growth Accelerated and Sustained, and • Development Objective 3: Environmental Resiliency Improved.

With these objectives in mind and within a results framework that targets economic competitiveness, an improved policy environment, and improved management, the SURGE Project’s goal is to promote resilient secondary cities as engines of sustainable, equitable economic growth.

The Project has four objectives: • Improve urban development and planning; • Promote low-emission local economic development; • Facilitate greater connectivity and access between urban and rural access; and • Promote social inclusion. As part of its technical assistance to the six CDI partner cities, SURGE is implementing communication and information strategies that support Project interventions towards the accomplishment of SURGE objectives. The Project has two main communication objectives, namely 1) to increase awareness of USAID’s work to foster inclusive and resilient economic growth; and 2) to encourage buy-in of stakeholders and beneficiaries to support work to promote inclusive and resilient growth.

The SURGE Project used a mix of communication channels to reach out to different target audiences as applicable. These include online, above-the-line, below-the-line and stakeholder relations. For Year 1, a set of preliminary communication activities supported both national and city-level interventions as described in the SURGE Annual Work Plan (1 October 2015 - 30 September 2016). These focused on providing communication assistance in establishing institutional support in each CDI, assessing initial conditions in relation to the three main components of the Project (i.e. planning, growth, and linkages) and initiating partnerships to ensure broad-based acceptance of the advocated reforms.

Major accomplishments of the year include the publication of the monthly CDI Newsletter, increased media mileage for USAID and the SURGE Project, production of information materials such as infographics, fact sheet and short animation about the Project, the CDI partner cities and its work on land tenure, and support to strategic SURGE activities such as the 2016 International Urban Development Conference, Stakeholders’ Forums, technical workshops, and U.S. Government and USAID visits.

USAID Strengthening Urban Resilience for Growth with Equity (SURGE) Project Page 1 Report on Communication, September 2016

B. Economic Growth Action Plan

One of SURGE’s Year 1 activities under Component 2 was to develop city-level Economic Growth Action Plans. The action plans, through multi-stakeholder consultation, were envisioned to identify targeted actions to address constraints and enable cities to develop strategic steps to promote inclusive and resilient growth.

While the action plans did not materialize in the first year of the Project, high resolution photos of economic activities, infrastructure, basic services, tourism and governance of the six cities were collected from the city governments and freelance photographers in anticipation of the content development and layout work of the action plans. The photos are in all in an electronic photo bank of SURGE, which were also shared to the USAID Outreach Team as requested.

C. Graphics Work

The Project’s communication work involved the development, packaging and production of materials such as Powerpoint presentations, booklets, infographics, brochures and videos among others, that communicated the Project’s interventions depending on target audience. In April 2016, SURGE employed the services of -based graphics firm Braveworks Graphics Studio to develop and package appropriate and high quality information and communication tools and products in support of SURGE interventions at the national and city levels.

Acquiring the services of an external graphics firm proved to be an effective approach in terms of having access to a team of creative experts and achieving timeliness in meeting deadlines of products. Early in the year SURGE was doing in-house design of collaterals, banners and Powerpoint Presentations and infographics. With the 2016 International Urban Development Conference in July, Braveworks was able to successfully come up with a look and feel or thematic design for the conference, execute the production of visuals such as electronic opening billboard, speaker and session headers, backdrop, photo wall, interactive app for multi-touch, and the designs of collaterals such as sponsor kit, souvenir program and standees (See Annex B. Sample Graphics Designed by Braveworks). These communication products enhanced the overall impact of the conference.

The Project also provided communication assistance to two CDI partner cities, namely and Puerto Princesa, in packaging of investment promotion materials. Tagbilaran has no existing investment promotion material. In line with SURGE’s investment promotion work under Component 2, communication assistance has been initially given in terms of guiding the City Media Bureau Team in visioning, conceptualizing of tagline and coming up with design options for a brochure, a downloadable PDF version and Powerpoint deck.

For Puerto Princesa, communication assistance was also provided in visioning, conceptualizing a consistent tagline and peacock logo, and for the re-packaging of the city’s existing investment profile booklet to be used for two upcoming investment promotion-related activities of the city in October and November 2016.

USAID Strengthening Urban Resilience for Growth with Equity (SURGE) Project Page 3 Report on Communication, September 2016 D. Promotion

SURGE was also able to increase its audience reach through news stories published by the Project, USAID and the CDI partner cities. This resulted in 111 media placements online and in print (see Annex C. Monitored Media Placements) during Year 1. Media placements were composed of news published by national dailies such as Philippine Star, Manila Bulletin, Manila Times; government news agency Philippine Information Agency; local news such as Chronicle, Daily Zamboanga, Batangas Post; television interviews or mentions by ABS-CBN, and CNN Philippines; city governments’ official website posts and Facebook posts; and blogs.

The Project also submitted a total of 14 bullet stories to USAID for the Manila Environment Weekly Update which resulted in the publication of these stories in the weekly newsletter circulated within the USAID Environment Office. A total of 35 news bits describing Project component activities in the six cities were also produced in Year 1 as part of its internal information dissemination to USAID and ICMA. In addition to this, the Project was able to produce the following information materials: (1) Land Tenure Factsheet; (2) six city infographics; (3) SURGE animation; (4) SURGE Infographic; and (5) CDI Infographic (see Annex D. Samples of Information Materials). The SURGE animation and CDI infographics in particular were popular materials among the participants of the 2016 International Urban Development Conference and during workshops.

Furthermore, during the year, SURGE touched-base with heads and teams of Public Information Offices, representatives of Investment Promotion Offices and Tourism Offices, and freelance photographers in all six cities to discuss upcoming SURGE communication-related activities, distribution of Project news stories and information on the media landscape of each city. The three offices working hand-in-hand is crucial in supporting work to promote inclusive and resilient growth in the cities, and in acquiring the buy-in of other stakeholders.

E. Events & Campaigns

The Project coordinated top-level visits and events of U.S. Government officials, USAID, and key national and city level partners in Manila and various CDI partner cities to showcase the activities of the Project (see Annex E. Samples of Project Activities Documentation). These include the launching of the SURGE Project with former USAID Mission Director Gloria Steele in Manila, the visit of USAID General Counsel John Simpkins in Tagbilaran City, Special Assistant to the Assistant Administrator of USAID’s Asia Bureau Toshiro Baum in Batangas City, and visits of USAID Mission Director Dr. Susan Brems in Zamboanga and Iloilo cities. Scene setters, speeches, backdrops and other collaterals were prepared, and photo and story coverage was provided to the visits as part of promotion. Furthermore, an online resource library has been set up for the Urban Development Conference which contains information about the conference and all the presentations of resource speakers.

Communication assistance was also provided to various Project-wide and component activities such as the 2016 International Urban Development Conference attended by Vice President Ma. Leonora Robredo, U.S. Ambassador Philip Goldberg and USAID Mission Director Dr. Susan Brems; the Stakeholders’ Forums in the six cities attended by mayors and other local officials; the City Planning and Development Officers Workshop; the City Environment and Natural Resource Officers Workshop; the Private Sector Conference; and the Public Finance Management Workshop attended by a mix of government officers and leaders from the private sector. These activities were published as news stories, photos, bullet stories and news bits disseminated to various audiences.

USAID Strengthening Urban Resilience for Growth with Equity (SURGE) Project Page 4 Report on Communication, September 2016

USAID Strengthening Urban Resilience for Growth with Equity (SURGE) Project Page 9 Report on Communication, September 2016

Annex B. Samples of Graphics Designed by Braveworks

Opening Billboard

USAID Strengthening Urban Resilience for Growth with Equity (SURGE) Project Page 13 Report on Communication, September 2016 Speaker Header

USAID Strengthening Urban Resilience for Growth with Equity (SURGE) Project Page 14 Report on Communication, September 2016 Session Header

USAID Strengthening Urban Resilience for Growth with Equity (SURGE) Project Page 15 Report on Communication, September 2016 Main Event Title

USAID Strengthening Urban Resilience for Growth with Equity (SURGE) Project Page 16 Report on Communication, September 2016 Participant Kits

USAID Strengthening Urban Resilience for Growth with Equity (SURGE) Project Page 17 Report on Communication, September 2016 Sponsorship Kit

Conference Program

USAID Strengthening Urban Resilience for Growth with Equity (SURGE) Project Page 22 Report on Communication, September 2016

USAID Strengthening Urban Resilience for Growth with Equity (SURGE) Project Page 23 Report on Communication, September 2016

16 28-Jan-16 US Embassy online news United States Agency for http://manila.usembassy.gov/press-photo- Manila International Development releases-2016/usaid-official-visits-bohol-renews- Official Visits Bohol; Renews US us-commitment-to-province-growth.html Commitment to the Province’s Growth 17 28-Jan-16 Asian Journal online news United States Agency for http://asianjournal.com/news/united-states- International Development agency-for-international-development-official- Official Visits Bohol; Renews US visits-bohol-renews-us-commitment-to-the- Commitment to the Province’s provinces-growth/ Growth 18 29-Jan-16 PIA Bohol News blog US Official visits Bohol; Renews http://piabohol.blogspot.com/ Service US commitment to Bohol's growth 19 29-Jan-16 PIA online news USAID official visits Bohol, Elvira Bongosia http://news.pia.gov.ph/article/view/108145405628 renews US commitment to growth 3/usaid-official-visits-bohol-renews-us- commitment-to-growth 20 30-Jan-16 Provincial online news Bohol forms urban growth Leah Marchill http://new.bohol.gov.ph/?p=1073 Government of centers, partners with USAID Bohol 21 31-Jan-16 The Bohol print news Bohol forms urban growth Page 2 http://issuu.com/rhardo/docs/january_31__2015_b Chronicle centers c/3?e=2610588/33149366 22 31-Jan-16 The Bohol online news Bohol forms urban growth http://boholchronicle.com.ph/2016/01/31/bohol- Chronicle centers forms-urban-growth-centers/ 23 31-Jan-16 Manila Bulletin online news USAID renews inclusive dev’t commitment for Bohol http://www.mb.com.ph/usaid-renews-inclusive- devt-commitment-for-bohol/ 24 1-Feb-16 City Government online news Mayor Yap and USAID, strengthening partnerships http://www.tagbilaran.gov.ph/news/mayor-yap- of Tagbilaran and-usaid-strengthening-partnerships/ 25 2-Feb-16 The Manila online news USAID official visits Bohol http://www.manilatimes.net/usaid-official-visits- Times bohol/242696/ 26 10-Feb-16 Daily Zamboanga print news Zambo City stakeholders commit Claudine Uniana page 12 Times to SURGE project 27 14-Feb-16 The Bohol print news Tagbilaran City prepares for Page 24 https://issuu.com/rhardo/docs/february_14__2016 Chronicle cashless transactions _bc/c/spicb19 28 21-Feb-16 Philippine Star online news USAID official visits Bohol http://www.philstar.com/starweek- magazine/2016/02/21/1555060/usaid-official- visits-bohol 29 21-Feb-16 The Bohol online news Tagbilaran City and USAID, http://boholchronicle.com.ph/2016/02/21/tagbilara Chronicle speeds up architectural n-city-and-usaid-speeds-up-architectural- documentation documentation/

USAID Strengthening Urban Resilience for Growth with Equity (SURGE) Project Page 25 Report on Communication, September 2016 30 City Government online news Mayor Yap and USAID-SURGE, http://www.tagbilaran.gov.ph/news/mayor-yap- of Tagbilaran looking forward to strategic and-usaid-surge-looking-forward-to-strategic- projects this year projects-this-year/ 31 13-Mar-16 The Mindanao blog Stakeholders' Forum and e- http://themindanaocurrent.blogspot.com/2016/03/s Current Building Permit Management takeholders-forum-e-building- System Launch permit.html?view=snapshot 32 14-Mar-16 Puerto Princesa online news Puerto Princesa City http://puertoprincesa.ph/?q=articles/puerto- City official Stakeholders Forum to Propel princesa-city-stakeholders-forum-propel- website City's Economic Growth city%E2%80%99s-economic-growth 33 14-Mar-16 City Government online news Tagbilaran City aims to harness City Government of http://www.tagbilaran.gov.ph/news/tagbilaran-city- of Tagbilaran agri-based products Tagbilaran aims-to-harness-agri-based-products/ 34 21-Mar-16 Mindanao Gold online news Stakeholders meet to boost Oro http://mindanaogoldstardaily.com/stakeholders- Star Daily growth meet-to-boost-oros-growth/ 35 21-Mar-16 Daily Zamboanga online news 2nd public consultation on CLUP http://www.zamboangatimes.ph/top-news/18103- Times set March 22 2nd-public-consultation-on-clup-set-march-22- .html 36 28-Mar-16 BusinessWeek print news Stakeholders' Forum held to Page 3 https://issuu.com/sudaria_publications/docs/bwm_ Mindanao boost CDO's growth march_28-29__2016 37 29-Mar-16 BusinessWeek online news Stakeholders' Forum held to http://www.mindanaodailynews.com/stakeholders- Mindanao boost CDO's growth forum-held-to-boost-cdos-growth/ 38 6-Apr-16 Bohol Tribune online news City prioritizes CLUP completion http://boholtribune.com/city-prioritizes-clup- completion.html 39 13-Apr-16 Palawan State blog USAID’s Cities Development https://psuresearch.wordpress.com/2016/04/13/us University- Initiative (CDI) Newsletter aids-cities-development-initiative-cdi-newsletter/ University Research Office 40 15-Apr-16 Tagbilaran City Facebook BPLS Assessment Results Tagbilaran City Media https://www.facebook.com/citymediabureau/photo Government Post Bureau s/?tab=album&album_id=1082165385176152 Facebook Page 41 11-May-16 Tagbilaran City Facebook CLUP Sectoral Planning Tagbilaran City Media https://www.facebook.com/citymediabureau/photo Government Post Workshop Bureau s/?tab=album&album_id=1098071290252228 Facebook Page 42 7-Jun-16 Tagbilaran City Facebook Tagbilaran City, USAID prepares Tagbilaran City Media https://www.facebook.com/citymediabureau/photo Government Post for strategic action planning Bureau s/a.650409628351732.1073741827.65040500835 Facebook Page 2194/1113887332003957/?type=3&theater 43 7-Jun-16 Daily Zamboanga online news City mulls conduct of road traffic Claudine Uniana http://www.zamboangatimes.ph/top-news/18981- Times inventory city-mulls-conduct-of-road-traffic-inventory-.html 44 16-Jun-16 Palakat Facebook Beach resorts, swimming facilities Palakat Batangas https://www.facebook.com/palakat.batangascity/p Batangas City Post dapat sumunod sa safety City/Public osts/1773228342913768 requirements (Beach resorts, Information Office

USAID Strengthening Urban Resilience for Growth with Equity (SURGE) Project Page 26 Report on Communication, September 2016 swimming facilities should follow safety requirements) 45 16-Jun-16 Tagbilaran City Facebook USAID PFMAT Assessment Tagbilaran City Media https://www.facebook.com/citymediabureau/photo Government Post Bureau s/?tab=album&album_id=1119612681431422 Facebook Page 46 20-Jun-16 Zamboanga City news News Bits - June 20, 2016 Office of the City Mayor Public Information Division 47 20-Jun-16 City Government online news Mayor Yap views USAID City Government of http://www.tagbilaran.gov.ph/news/mayor-yap- of Tagbilaran assessment for growth Tagbilaran views-usaid-assessment-for-growth/ 48 21-Jun-16 Palakat Facebook Environment and natural Palakat Batangas https://www.facebook.com/palakat.batangascity/p Batangas City Post resources officers support their City/Public osts/1775702299333039 cities build urban resilience Information Office 49 24-Jun-16 Dyardyo Balisong print news Environmental and Natural Dyardyo Balisong Resouces Officers Support Their Cities Build Urban Resilience 50 26-Jun-16 The Bohol online news City girds for upgrade on The Bohol Chronicle http://boholchronicle.com.ph/2016/06/26/city-girds- Chronicle electronic payment for-upgrade-on-electronic-payment/ 51 27-Jun-16 Sun Star print news Environmental and Natural Sun Star People's People's Courier Resouces Officers Support Their Courier Cities Build Urban Resilience 52 27-Jun-16 Daily Zamboanga online news City needs 20-25 traffic enforcers R.G. Antonet Go http://www.zamboangatimes.ph/top-news/19186- Times city-needs-20-25-traffic-enforcers.html 53 27-Jun-16 Tagbilaran City Facebook Tagbilaran City works on its Tagbilaran City Media https://www.facebook.com/citymediabureau/photo Government Post environmental sustainability Bureau s/a.650409628351732.1073741827.65040500835 Facebook Page 2194/1126567640735926/?type=3&theater 54 27-Jun-16 Tagbilaran City Facebook City Slaughterhouse Tagbilaran City Media https://www.facebook.com/citymediabureau/photo Government Post Bureau s/a.650409628351732.1073741827.65040500835 Facebook Page 2194/1126596884066335/?type=3&theater 55 27-Jun-16 City Government online news Mayor Yap prepares City for City Government of http://www.tagbilaran.gov.ph/news/mayor-yap- of Tagbilaran Electronic payment Tagbilaran prepares-city-for-electronic-payment/ 56 29-Jun-16 PSU-University blog Conference: USAID – https://psuresearch.wordpress.com/2016/06/29/co Research Office SURGE Project nference-usaid-surge-project/ 57 4-Jul-16 Tagbilaran City Facebook Gov. Chatto, Mayor Yap work Tagbilaran City Media https://www.facebook.com/citymediabureau/photo Government Post together to improve infrastructure Bureau s/a.650409628351732.1073741827.65040500835 Facebook Page 2194/1130796080313082/?type=3&theater 58 4-Jul-16 City Government online news Mayor Yap looking forward to City Government of http://www.tagbilaran.gov.ph/news/mayor-yap- of Tagbilaran USAID-SURGE assisted projects Tagbilaran looking-forward-to-usaid-surge-assisted-projects/

USAID Strengthening Urban Resilience for Growth with Equity (SURGE) Project Page 27 Report on Communication, September 2016 59 8-Jul-16 ANC televised Mornings @ ANC, July 8, 2016 Mornings @ ANC http://tfc.tv/Episode/Details/104827/mornings-anc- interview (Interview of David Grossman july-8-2016 and Octavio Chavez) 60 10-Jul-16 Bohol Chronicle online news City gov’t prepares for full Bohol Chronicle http://boholchronicle.com.ph/2016/07/10/city-govt- computerization prepares-for-full-computerization/ 61 11-Jul-16 Maui County online news Maui planning policies featured in Don Couch http://mauicounty.us/planning/maui-planning- Council world conference policies-featured-in-world-conference/ 62 11-Jul-16 Kagay-an online news 2016 International Conference on Mike Banos http://www.kagay-an.com/2016-international- Urban Development: Oca, 6 conference-urban-developmentoca6-banner-cdo- others banner CDO delegation to delegation-intl-confab-urban-development/ Int’l Confab in Urban Development 63 12-Jul-16 Sun Star online news Oro government mulls creation of Alwen Saliring http://www.sunstar.com.ph/cagayan-de-oro/local- People's Courier audit office news/2016/07/12/oro-government-mulls-creation- audit-office-484974 64 12-Jul-16 CDODev.Com online news Cagayan de Oro shines in 2016 CDODev.Com http://www.cdodev.com/2016/07/12/cagayan-de- International Conference on oro-shines-in-2016-international-conference-on- Urban Development urban-development/ 65 12-Jul-16 City Government online news Mayor Yap, Gov. Chatto work City Government of http://www.tagbilaran.gov.ph/news/mayor-yap- of Tagbilaran together to improve infrastructure Tagbilaran gov-chatto-work-together-to-improve- infrastructure/ 66 13-Jul-16 Philippines Red online news Creating a Culture of Philippine Red Cross http://www.redcross.org.ph/press/news/usaid Cross Preparedness 67 13-Jul-16 CNN Philippines Twitter Video VP Robredo: We want to address CNN Philippines https://twitter.com/cnnphilippines/status/75316051 Twitter 1.4 million housing backlog 4750910464 68 13-Jul-16 Leni Robredo speech Inclusive Communities: The Key Vice President Ma. https://lenirobredo.com/inclusive-communities-the- Official Website To Our Housing Problems Leonor Robredo key-to-our-housing-problems/ 69 13-Jul-16 Iloilo City Facebook Iloilo City Engine of Growth Iloilo City https://www.facebook.com/iloilocitygov/posts/1212 Government Post Government 437968787750 Facebook Page 70 13-Jul-16 Daily Zamboanga print news USAID invites Beng to address Sheila Covarrubias Page 11 Times Int’l confab on urban dev’t 71 13-Jul-16 Daily Zamboanga online news USAID invites Beng to address Sheila Covarrubias http://www.zamboangatimes.ph/top-news/19381- Times Int’l confab on urban dev’t usaid-invites-beng-to-address-intl-confab-on- urban-devt-.html 72 13-Jul-16 Philippine online news Vice mayor attends USAID Int’l PIA http://news.pia.gov.ph/article/view/146146848578 Information gab on urban devt 6/vice-mayor-attends-usaid-int-l-gab-on-urban- Agency devt 73 13-Jul-16 Senator Cynthia online news USAID’s 2016 International Senator Cynthia Villar http://www.cynthiavillar.com.ph/usaids-2016- Villar Official Conference on Urban Official Website international-conference-on-urban-development/ Website Development

USAID Strengthening Urban Resilience for Growth with Equity (SURGE) Project Page 28 Report on Communication, September 2016 74 14-Jul-16 Philippine online news QC shares best practices in PIA http://news.pia.gov.ph/article/view/231468403099/ Information electronic payment at USAID qc-shares-best-practices-in-electronic-payment-at- Agency International Conference usaid-international-conference 75 14-Jul-16 Local online news QC Govt Shares Best Practices Local Government of http://www.quezoncity.gov.ph/index.php/recent- Government of in Urban Development at USAID news/2065-qc-govt-shares-best-practices-in- Quezon City International Conference urban-development-at-usaid-international- conference 76 14-Jul-16 Public-Private online news 2016 International Conference on Public-Private http://ppp.gov.ph/?press_releases=2016- Partnership Urban Development: Accelerating Partnership (PPP) international-conference-on-urban-development- (PPP) Center of Resilience and Inclusive Growth Center of the accelerating-resilience-and-inclusive-growth the Philippines Philippines 77 14-Jul-16 Philippine Star print news Leni eyes in-city housing for poor Helen Flores Page 13 78 14-Jul-16 Philippine Star online news Leni eyes in-city housing for poor Helen Flores http://www.philstar.com/metro/2016/07/14/160266 3/leni-eyes-city-housing-poor 79 15-Jul-16 US Embassy online news Vice President Robredo Attends http://manila.usembassy.gov/press-photo- Manila U.S. Government International releases-2016/vp-robredo-attends-usaid-urban- Conference on Urban development.html Development 80 15-Jul-16 The Daily Tribune online news Albay Solon Shares Lessons on Tribune Wires http://www.tribune.net.ph/nation/albay-solon- Resiliency in USAID Meet shares-lessons-on-resiliency-in-usaid-meet 81 15-Jul-16 Philippine Daily online news Urban dev’t outside major cities a Yuji Vincent Gonzales http://newsinfo.inquirer.net/796288/urban-devt- Inquirer struggle, opportunity–Robredo outside-major-cities-a-struggle-opportunity- robredo 82 15-Jul-16 Tempo online news Peaceful negotations Tempo Online http://tempo.com.ph/2016/07/15/peaceful- negotiations/ 83 16-Jul-16 Tagbilaran City Facebook Tagbilaran City, making strides in Tagbilaran City Media https://www.facebook.com/citymediabureau/photo Government Post urban development Bureau s/a.650409628351732.1073741827.65040500835 Facebook Page 2194/1138374062888617/?type=3&theater 84 16-Jul-16 Manila Bulletin online news The monster city Former Senator http://www.mb.com.ph/the-monster-city/ Edgardo J. Angara 85 16-Jul-16 Balita online news Disaster resilience ng Albay, Balita Online http://balita.net.ph/2016/07/16/disaster-resilience- ibinida sa USAID int’l meet ng-albay-ibinida-sa-usaid-intl-meet/ 86 17-Jul-16 Bohol Chronicle online news Chatto presents Bohol at Bohol Chronicle http://boholchronicle.com.ph/2016/07/17/chatto- Internat’l urban conference presents-bohol-at-internatl-urban-conference/ 87 17-Jul-16 The Mindanao online news Vice President Robredo Delivers The Mindanao http://themindanaocurrent.blogspot.com/2016/07/c Current Closing Message Current ity-officials-attend-usaid-2016.html 88 18-Jul-16 PIA Northern online news Vice mayor attends USAID Int’l CDO Legislative https://pianormin.wordpress.com/2016/07/18/vice- Mindanao gab on urban devt Information mayor-attends-usaid-intl-gab-on-urban-devt/ 89 18-Jul-16 Daily Zamboanga print news Beng stresses inclusive urban Marvin Segura Page 11 Times community for all

USAID Strengthening Urban Resilience for Growth with Equity (SURGE) Project Page 29 Report on Communication, September 2016 90 18-Jul-16 Daily Zamboanga online news Beng stresses inclusive urban Marvin Segura http://www.zamboangatimes.ph/top-news/19435- Times community for all beng-stresses-inclusive-urban-community-for-all- .html 91 18-Jul-16 Philippine online news Vice President Robredo attends PIA http://news.pia.gov.ph/article/view/114146863781 Information U.S. Government International 2/vice-president-robredo-attends-u-s-government- Agency Conference on Urban international-conference-on-urban-development Development 92 26-Jul-16 ICLEI online news 2016 International Conference on ICLEI http://seas.iclei.org/logos/logos-8/2016- Urban Development: international-conference-on-urban-development- ‘Accelerating Resilience and accelerating-resilience-and-inclusive-growth-held- Inclusive Growth’ held in Manila in-manila.html 93 29-Jul-16 Daily Zamboanga online news Executive, legislative branches Sheila Covarrubias http://www.zamboangatimes.ph/top-news/19576- Times convene for ELA executive-legislative-branches-convene-for-ela- .html 94 9-Aug-16 Tagbilaran City Facebook City Mayor John Geesnell Tagbilaran City Media https://www.facebook.com/citymediabureau/photo Government Post "BABA" Yap handing tokens and Bureau s/a.650409628351732.1073741827.65040500835 Facebook Page a certificate of appreciation to 2194/1155463774512979/?type=3&theater Quezon City Mayor Herbert Bautista 95 9-Aug-16 Local online news Tagbilaran and Puerto Princesa Local Government of http://www.quezoncity.gov.ph/index.php/recent- Government of Look into Quezon City’s Learning Quezon City news/2083-dti-officials-and-usaid-surge-visit-qc- Quezon City Models for-best-practices-in-ease-of-doing-business 96 10-Aug-16 Local online news DTI Officials and USAID SURGE Local Government of http://www.quezoncity.gov.ph/index.php/recent- Government of Visit QC for Best Practices in Quezon City news/2083-dti-officials-and-usaid-surge-visit-qc- Quezon City Ease of Doing Business for-best-practices-in-ease-of-doing-business 97 10-Aug-16 Tagbilaran City Facebook Tagbilaran City, picking up best Tagbilaran City Media https://www.facebook.com/citymediabureau/photo Government Post practices from USAID-CDI cities Bureau s/a.650409628351732.1073741827.65040500835 Facebook Page 2194/1156002081125815/?type=3&theater 98 10-Aug-16 Palakat Facebook Nag lakbay aral sa Batangas City Palakat Batangas https://www.facebook.com/palakat.batangascity/p Batangas City Post ang delegasyon mula sa City/Public osts/1796305907272678 Tagbilaran City at Puerto Information Office Princesa City 99 12-Aug-16 Tagbilaran City Facebook On the road to e-Readiness Tagbilaran City Media https://www.facebook.com/citymediabureau/photo Government Post Bureau s/?tab=album&album_id=1157685650957458 Facebook Page 100 15-Aug-16 City Government online news Mayor Yap pursues e-Readiness City Government of http://www.tagbilaran.gov.ph/news/mayor-yap- of Tagbilaran for City Gov’t. Tagbilaran pursues-e-readiness-for-city-govt/ 101 15-Aug-16 City Government online news Mayor Yap and USAID work City Government of http://www.tagbilaran.gov.ph/news/mayor-yap- of Tagbilaran towards development Tagbilaran and-usaid-work-towards-development/

USAID Strengthening Urban Resilience for Growth with Equity (SURGE) Project Page 30 Report on Communication, September 2016 102 16-Aug-16 Philippine online news QC hosts Palwan, Tagbilaran Philippine Information http://news.pia.gov.ph/article/view/231471322912/ Information officials on a study tour Agency qc-hosts-palwan-tagbilaran-officials-on-a-study- Agency tour 103 25-Aug-16 ICMA Article We All Live Downstream and ICMA http://icma.org/en/icma/newsroom/highlights/Articl Other Dispatches from Asia e/107451/We_All_Live_Downstream_and_Other_ Dispatches_from_Asia 104 26-Aug-16 ICMA Blog SURGE Laura Allen http://icma.org/en/icma/knowledge_network/blogs/ blogpost/5083/SURGE 105 28-Aug-16 ICMA Blog Philippine's National Enviro Anne Catlin http://icma.org/en/icma/knowledge_network/blogs/ Programs blogpost/5086/Philippines_National_Enviro_Progr ams 106 30-Aug-16 ABS-CBN News online video New memo cuts business permit ABS-CBN News http://news.abs- Channel processing time cbn.com/video/business/08/30/16/new-memo- cuts-business-permit-processing-time 107 11-Sep-16 Bohol Tribune online news Tagbilaran Now Ready to Draw Bohol Tribune http://boholtribune.com/tagb-now-ready-draw- More Investors investors.html 108 11-Sep-16 Bohol Chronicle online news City Hall cuts business permits Bohol Chronicle http://boholchronicle.com.ph/2016/09/11/city-hall- steps to 3 cuts-biznes-permits-steps-to-3/ 109 14-Sep-16 City Government online news Tagbilaran City gears up on City Government of http://www.tagbilaran.gov.ph/news/tagbilaran-city- of Tagbilaran investment promotions Tagbilaran gears-up-on-investment-promotions/ 110 14-Sep-16 City Government online news Tagbilaran City’s business City Government of http://www.tagbilaran.gov.ph/news/tagbilaran- of Tagbilaran permits application, from 14 steps Tagbilaran citys-business-permits-application-from-14-steps- to 3 to-3/ 111 22-Sep-16 Palakat Facebook Mayor Beverley Rose Dimacuha Palakat Batangas https://www.facebook.com/palakat.batangascity/p Batangas City Post received the delegation from City/Public osts/1816780021891933 Cagayan de Oro City Information Office

USAID Strengthening Urban Resilience for Growth with Equity (SURGE) Project Page 31 Report on Communication, September 2016 Annex D. Samples of Information Materials

Land Tenure Factsheet

SURGE City Infographics

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USAID Strengthening Urban Resilience for Growth with Equity (SURGE) Project Page 40 Report on Communication, September 2016 Annex E. Samples of Project Activities Documentation

Photo Documentation of Stakeholders’ Forums

Iloilo City Stakeholders’ Forum- December 21, 2015

(Left) Iloilo City Mayor Jed Mabilog and Daniel Miller, former USAID Director of Office of Economic Development and Governance greet each other as former SURGE Chief of Party Lamar Craven looked on. (Right) Daniel Miller delivered a message during the event. (Lower left) SURGE City Coordinator Linda Paredes facilitated one of workshop groups.

Batangas City Stakeholders’ Forum – January 19, 2016

(Upper left) Jeremy Gustafson, Director of USAID’s Office of Environment, highlighted Batangas City as one of USAID’s committed partners under the CDI during his speech at the forum. (Upper right) Lamar Cravens, former SURGE Chief of Party (leftmost) signed the Stakeholders’ Forum plaque of commitment to pursue broad-based, inclusive and resilient economic growth for Batangas City, as Atty. Reginald Dimacuha, Secretary to the Mayor, and Atty. Bernardo Mayo Jr, Assistant Vice President, University of Batangas looked on. (Lower left) Atty. Dimacuha (rightmost, standing) explained the economic development implications for the city to the group.

USAID Strengthening Urban Resilience for Growth with Equity (SURGE) Project Page 41 Report on Communication, September 2016

Photo Documentation of USAID Visits

USAID General Counsel John Simpkins joins Bohol Governor Edgar Chatto and Tagbilaran City Mayor John Geesnell Yap II to launch the Stakeholders’ Forum.

Ms. Abigail Abendan of the Local Economic Investments Promotions Office describes the facilities and services provided by the Batangas Port to Special Assistant to the Assistant Administrator of USAID’s Asia Bureau Mr. Toshiro Baum (3rd from right).

Dr. Susan Brems meets with the business and industry leaders to discuss collaboration in promoting investment and growth in the 6 CDI partner cities.

USAID Strengthening Urban Resilience for Growth with Equity (SURGE) Project Page 44 Report on Communication, September 2016

Photo Documentation of 2016 International Urban Development Conference

(Left photo) U.S. Ambassador to the Philippines Philip Goldberg welcomes Vice President Ma. Leonora "Leni" Robredo to the conference as USAID Mission Director Dr. Susan Brems looks on. (Right photo) Christopher Rollo, Country Programme Manager of UN Habitat Philippines, talks about preparations for the Road to Habitat III.

(Left photo) Panel on urbanization issues (l-r) Jesus Atencio, President and CEO of 8990 Holdings, Inc., Guillermo Luz, Private Sector Co-Chair of National Competitiveness Council, Cagayan de Oro City Mayor Oscar Moreno, Charles Landry, and moderator Malou Tiquia, Founder of Publicus Asia Inc. (Right photo) Senator Richard Gordon presents disaster risk preparedness strategies for cities.

(Left) More than 1,200 international and local delegates attend the conference. (Right) USAID/SURGE and ICMA showcase communication and knowledge products during the conference.

USAID Strengthening Urban Resilience for Growth with Equity (SURGE) Project Page 45 Report on Communication, September 2016 Samples of SURGE News and Photos in USAID Facebook Fan page

USAID Strengthening Urban Resilience for Growth with Equity (SURGE) Project Page 46 Report on Communication, September 2016

USAID Strengthening Urban Resilience for Growth with Equity (SURGE) Project Page 47 Report on Communication, September 2016

USAID Strengthening Urban Resilience for Growth with Equity (SURGE) Project Page 48 Report on Communication, September 2016

USAID Strengthening Urban Resilience for Growth with Equity (SURGE) Project Page 49 Report on Communication, September 2016

Samples of SURGE News Bits

NEWS BITS Strengthening Urban Resilience for Growth with Equity (SURGE) Project

SURGE conducts rapid assessment of Batangas City water and sanitation services

(Left photo) Yolanda Oyao, General Manager of the Batangas City Water District, cites the lack of technical capacity to monitor underwater as one cause of non-revenue water. (Right photo) Batangas City Planning and Development Coordinator Engr. Januario Godoy gives an overview of the 70 waterworks associations in Batangas City to USAID/SURGE team. Photos by USAID/SURGE

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USAID Strengthening Urban Resilience for Growth with Equity (SURGE) Project Page 54 Report on Communication, September 2016

NEWS BITS Strengthening Urban Resilience for Growth with Equity (SURGE) Project

Philippines set stricter guidelines for more efficient and faster delivery of government services

(Left photo) DTI Secretary Ramon Lopez (left) expresses his appreciation of USAID support to USAID/Philippines Office of Economic Development and Governance Chief Jeffrey Lehrer (right). (Right photo) DTI Sec. Lopez, DILG Secretary Ismael Sueno and DICT Undersecretary Jorge Sarmiento (left to right) sign the JMC. Photos by USAID/SURGE

USAID Strengthening Urban Resilience for Growth with Equity (SURGE) Project Page 55 Report on Communication, September 2016

NEWS BITS Strengthening Urban Resilience for Growth with Equity (SURGE) Project

SURGE organizes visit to Valenzuela and Quezon City for the DTI Secretary and Staff

(Left photo) Valenzuela City Mayor Rex Gatchalian (2nd from right) shows how GIS is used in the city’s assessment of fees and taxes to DILG Sec. Ismael Sueño (2nd from left) and DTI Sec. Ramon Lopez. (Right photo) Quezon City Mayor Herbert Baustista shares the improvements Quezon City’s business permit processes to representatives from DTI, DILG and USAID. Photos by USAID/SURGE

USAID Strengthening Urban Resilience for Growth with Equity (SURGE) Project Page 56 Report on Communication, September 2016