Quarterly Report 2020/2021 April - June

Amohia Ake Te Ora o Te Ka Puta Ki Te Whei Ao To protect the wellbeing of our people is paramount HE MAIMAI AROHA HE MAIMAI AROHA

Wiremu Hira Muru (Rick) 1950 – 2020

He Maimai Aroha

E kanapa kau ana a Taawera ki runga o .

Ko te whetuu o te ata, ko te koohaetanga o te awatea.

Waahia te poo, nau mai te raa!

E maapuna ana te roimata ki a Wiremu Hira Rick Muru.

Rick was one of the longest serving kaimahi of -. He was a stalwart supporter of rugby league, playing for both the Kiwis and his beloved Taniwharau.

He was the Chair of Waahi Paa in Huntly and a hands-on worker for both the and the Iwi.

Although he had a rough exterior at times, he was also a gentle giant to a number of kaimahi throughout his many years of service with the tribe.

E te rangatira ringa raupaa, e te amokura ihu oneone.

Takoto mai i te maakohakoha o ngaa maatua, moe mai raa

2 3 QUARTERLY REPORT - Q1 WAIKATO-TAINUI COVID-19 RESPONSE Ngaa Kupu Whakataki

This special issue of the Quarter One report for 2020 is dedicated to Waikato-Tainui’s response to Covid-19. As an iwi, we started to see the effects that the pandemic was having on communities both globally and across Aoteaora. We quickly moved to mobilise ourselves at the end of March, developing and executing the Waikato-Tainui Iwi Response Plan. The framework and approach of this plan was clear: Inform, Prepare and Uplift (IPU) our tribal members and marae.

HIGHLIGHTS

Under the guidance of Kiingi Tuuheitia’s tongikura – “Amohia ake te ora o te iwi, ka puta ki te whei ao, To protect the wellbeing of our people is paramount”, the organisation began to implement the Waikato-Tainui response plan. Between April and June, several strategies were rolled out to support marae and help our most vulnerable tribal members and whaanau.

Key initiatives from this plan included a Covid-19 distribution and call centre, mobile flu vaccination clinics, food packs, marae hygiene packs, tangihanga and marae guideline support, and a regular series of iwi updates shared through paanui and online videos. Although kaimahi were redeployed to meet the needs of the response plan, we ensured that business continuity was not compromised and were able to confirm our mandate for outstanding claims and complete the integration of Radio Tainui into the tribal organisation during this quarter.

FINANCIAL SUMMARY

We achieved a surplus of $2.3 million for the year to date 30 June 2020. This was driven by better than expected performance on our investments and a slow start to project spend due to Covid-19. Activities for this quarter focussed on our iwi response plan.

Distribution spend for this quarter, made up of both projects and grants, was $2.5 million. From this, $1.7 million related to grants paid directly to tribal members and organisations. We also secured external funding of $758,000 to support our Covid-19 response which helped cover expenditure for this quarter.

Rukumoana Schaafhausen Donna Flavell CHAIR, TE ARATAURA TUMU WHAKARAE

Cover Photo: Tamariki having fun and enjoying the bubble games at last year’s Hui-aa-Tau.

4 5 QUARTERLY REPORT - Q1 IWI STATISTICS Iwi Stats Te Hiwa Mobile Vaccination Clinic Iwi Response Call Centre Iwi Distribution Centre

Our Covid-19 Approach 9,334 6,141 in Numbers 501 PHONE ENQUIRES FLU VACCINATIONS KAI PACKS Between April - June, our Call Towards the end of March and through to June, Included packets of pasta, rice, Administered through our Te Hiwa o Centre received over 9,334 calls via we implemented our iwi response plan to meet the biscuits, tea bags, sugar, milk, cereal, Tainui mobile clinic across 12 sites. 0800 TAINUI, which averaged at challenges of Covid-19. Instrumental to that plan baked beans, canned tuna, canned approximately 667 calls a week fruit, sausages, frozen veges and included our iwi distribution centre, iwi response call pork mince meat. centre and the Te Hiwa mobile vaccination clinic. During the lockdown period, these services were a vital source of support to tribal members including 12,000 kaumaatua and vulnerable whaanau. 2477 EMAIL ENQUIRES 5,027 MOBILE COVID-19 TESTS TE HIWA MOBILE VACCINATION CLINIC Between April - June, over 12,000 VEGE PACKS COMPLETED emails were received via aawhina@ • The Te Hiwa mobile vaccination clinic partnered Included 1 x 1kg fresh carrots, 1 x tainui.co.nz. 1kg fresh onions and 1 x 1kg fresh with Iwi/Maaori health providers, Waikato DHB Supported Waikato DHB and potatoes. and Counties Manukau DHB to provide mobile Raukura Hauora o Tainui to provide OPEN 8AM - 8PM, 7 X DAYS vaccination clinics and Covid-19 testing sites. mobile Covid-19 testing clinics A WEEK across the region. IWI RESPONSE CALL CENTRE During lockdown, our call centre 2,241 operated from 8am - 8pm, 7 x days a • Our Call Centre worked closely with several KAUMAATUA CARE PACKS external providers including the Ministry of Social week. Kaimahi from across Waikato- Included sanitising foam, toilet Development, Raukura Hauora o Tainui, Waahi Tainui helped existing kaimahi 341 paper, facial tissues, laundry powder, Whaanui Trust, Te Hauora o Ngaati Hauaa, Ngaa manage the call centre workload. FLU VACCINATIONS dishwashing liquid and 1 x $50 Miro Health, Huakina Development Trust, Turuki Countdown voucher or Prezzy card Health, Kaainga Ora – Homes and Communities, Administered through the Waikato Survey Findings Maniapoto Maaori Trust Board, Raukawa DHB/Waikato-Tainui clinics. Charitable Trust, Te Puawaitanga ki Ootautahi, Tui According to an internal survey conducted by our call 124 Ora and Here to Help U. centre team, enquires during this time generally related to the following: RONGOAA MAAORI PACKS IWI DISTRIBUTION CENTRE Included kawakawa cough syrup,

• The Hopuhopu Distribution Centre distributed 0.5% manuka and lavender hand sanitiser, NEW and kawakawa and manuka mouth food and care packs identified through our Call 61.7% REFERRALS spray. Centre, Kaumaatua Medical Grant approval lists SOCIAL AND and by hauora champions. HOUSING

• A total of 13,580 packs were distributed to 6.1% 47 21.9% EDUCATION registered tribal members and marae including MARAE HYGIENE PACKS Tainui Waka Iwi Collaborations HEALTH kaumaatua and vulnerable whaanau. Included 2 x portable purpose-built sanitising stands, sanitising liquids, • Packs were distributed to 10 community pickup Ngaati Maniapoto and Ngaati Raukawa adopted 7.4% soap refills, signage and display HIKI WAIRUA centres in Raglan, Ngaaruawaahia, , and implemented the mobile vaccination model 2.4% posters, and digital copies of our Hamilton East, Hamilton West, Cambridge, Kihikihi, to support their tribal members and marae EMPLOYMENT Waikato-Tainui Marae Reopening , Maangere and Huntly. Guidelines amd QR Code Guidelines.

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The plan prioritises five key initiatives over the coming months that will drive our commitment to help our Resilience the way forward for revised iwi plan people, our communities, our region and our nation move forward.

These Taniwha Projects will help recreate a tribal economy which supports increased employment The social, economic and cultural impacts of Covid-19 in Aotearoa have been immediate and far reaching. In opportunities, builds local enterprise, strengthens our marae, connects communities, improves wellbeing and the face of a pandemic, history has shown that Maaori are the most susceptible. health outcomes for all and protects our river, spaces and places. These are not unprecedented times for Waikato-Tainui. Kiingitanga has previously supported our people through the hardship of pandemics. The example of Te Puea and her efforts after the influenza pandemic of “We invite discussions on how we can collaborate to realise this plan. We know that it is only through 1918 can guide us in our response today to Covid-19. partnering to design and deliver these projects of scale, through being bold, courageous and innovative that the impact of these initiatives can be broad reaching and meaningful,” said Chief Executive Donna Flavell. To meet the challenges of this new normal under Covid-19, the organisation has refocused Te Ara Whakatupuranga (our five-year plan) and accelerated key initiatives as part of Amohia Ake, our new iwi The five Taniwha Projects are: resilience plan for 2020. This plan sets out the pathways that Waikato-Tainui will take to build the resilience of Wai Ora (Water Supply and Infrastructure) our whaanau, marae and communities. • Ensuring the health and wellbeing of the These are not to support the environment, unprecedented times marae, whaanau and wider Waikato and for Waikato-Tainui. regions Kiingitanga has Tupu Whenua (Land Utilisation) previously supported our people through the • Supporting employment, enterprise and housing needs through better understanding hardship of pandemics. and utilisation of our land assets

Koiora (Health and Wellbeing)

• Working alongside the health sector, marae and whaanau to co-design and develop Niho Taniwha includes Tribal Talent (training and models of service for improved wellbeing outcomes for whaanau. employment), Relationships (advocacy), Business & Social Procurement, Resourcing (fundraising Te Paa Whakawairua (Marae Development) and partnerships), Strategy, Data and Fundamental • Supporting our 68 marae to design and drive Supports (core functions and backend operations). their own models of growth to achieve mana “We know the challenges ahead will be difficult and motuhake. require a new way of delivering for our marae and Hopuhopu Innovation Hub (Serving the needs of tribal members. The intent behind this approach is to the collective) ensure we are agile enough to adapt our plans as the impacts of the pandemic start to affect our people at • Creating a vibrant interconnected community different levels and in different ways,” added Donna. at Hopuhopu which focuses on supporting Further information about our iwi resilience plan is innovation and holistic wellbeing. available online at https://www.waikatotainui.com/ In addition, we have our Niho Taniwha projects which amohia-ake/. are key enables that will help amplify wellbeing outcomes for whaanau, marae and communities. Ngaa Tohu Outcomes: Taiao, Whai Rawa, Kaupapa, Hapori, Mahi Tonu

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“We are aware that the need for services like this Distribution Centre delivers food and hygiene packs will continue to grow as the social and economic impacts of the pandemic start to be felt by whaanau In April, the Hopuhopu Distribution Centre was set in the months to come. At this stage we’re working up to help administer and distribute various food with a range of suppliers, providers and funders and hygiene packs to Waikato-Tainui marae and to explore our options. This may mean that we registered tribal members. This included kaumaatua continue operating as a distribution hub with ongoing and vulnerable whaanau who made contact through resourcing, or that we transfer this responsibility the call centre or were connected to iwi by hauora completely to another provider or providers.” providers. For Security and Distributions Support kaimahi Between April and June, a total of 13,580 food and Ngahia Raumati, who is part of the distribution hygiene packs were distributed during this quarter centre team, good planning and implementing and general easing of lockdown restrictions, the including: strict health and safety processes ensured second phase (from 9 May 2020) saw a much operations ran smoothly. • 6,141 kai packs; smaller team of kaimahi operate from the distribution centre. Kaimahi delivered kai packs, vege packs, “As a team, we understood the importance of • 5,027 vege packs (included in the initial kai kaumaatua care packs and rongoaa Maaori packs following clear procedures to ensure we were able packs); to registered tribal members in , Pukekohe, to provide our people with much needed supplies Tuakau, Ngaaruawaahia, Hamilton, Raglan, in a safe manner that protected both them and our • 2,241 kaumaatua care packs; Cambridge, Kihikihi, Matamata and . kaimahi. There were, and still are, a lot of risks in • 124 rongoaa Maaori packs; and Packs were also delivered to registered tribal terms of Covid-19 but I am certainly proud of the members in other areas using the same approach as model that we implemented to mobilise and get our • 47 marae hygiene packs. identified in Phase One. distribution centre up and running during lockdown.”

The distribution centre operated in two distinct Project lead and General Manager - Oranga, Marae In addition to distributing leftover perishable phases: from 28 April to 8 May 2020; and from 9 May Tukere is looking at how this project could be food items to local kohanga reo, the centre also onwards in accordance with strict health and safety delivered in the future. supported marae with hygiene packs that included procedures. two custom built hand sanitising stations as well as Phase One saw kaimahi collate and distribute kai Covid-19 related signage and posters in preparation packs and kaumaatua care packs to registered tribal for marae reopening. members at 10 community pickup centres. The Acknowledgements community pickup centres were set up in Raglan, Ngaaruawaahia, Tuakau, Hamilton East, Hamilton We would like to acknowledge the following West, Cambridge, Kihikihi, Pukekohe, Maangere and organisations for supporting the distribution centre - Huntly. Alternatively, registered tribal members who Waikato Regional Council and Hamilton City Council met the criteria but lived outside of the Waikato civil defence teams, Tainui waka iwi, local marae and delivery area were supplied with either isolation meal hauora champs, Gilmours NZ, NZ Office Supplies, packs or one $50 Countdown voucher or $50 prezzie NZ Couriers, Kiwi Harvest, Tindall Foundation, Ngaa card that could be used to buy groceries. Miro Health, Raukura Hauora o Tainui, Waikato-based Kohanga Reo, Tuurangawaewae Marae Trust Board, With the closure of the 10 community pickup centres Balle Brothers, Bidfood, Attwoods Ora , Watercare, Mercury, Waahi Paa, Marae, Te Iti o Hauaa Marae and Waikato-Tainui Ngaa Tohu Outcomes: Hapori, Kaupapa, Mahi Tonu Functions, Housekeeping and Maintenance kaimahi.

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The Call Centre team also introduced and refined Frontline support with Iwi Call Centre several of its systems during this period including: • a referral system to monitor referrals; The Iwi Response Call Centre, with assistance from • quicker approval and payment of Kaumatua regional service providers, was responsible for Medical Grants; providing frontline support to those tribal members most affected by Covid-19. This included households “Covid-19 has provided • a hardship grant to provide immediate support with kaumaatua, chronic health conditions and an opportunity for our iwi to whaanau in need; and tamariki under five, as well as households facing organisation to reaffirm just One of the Call Centre’s services during the lockdown • Call Centre scripts which kaimahi used when immediate hardship. how resilient and connected we period was a kaumaatua hotline. This involved talking to tribal members and were updated can be. We’ve learnt that our kaimahi calling a select group of kaumatua each each day. During the lockdown period, the Call Centre prioritised iwi is a machine that, in times week to check on their general wellbeing. enquiries relating to Covid-19, tribal members wanting of challenge, can galvanise, Overall, Glenda is proud of what was achieved during to update their details, Kaumaatua Medical Grants and this unprecedented period and says that the Call especially at the call of protecting Haereata Poutapu, who works as part of our Heritage marae distributions. Tribal members were encouraged our most vulnerable.” Centre will continue to operate according to the and Identity team, helped contact kaumaatua and felt needs of tribal members at any given time. to direct all other enquiries through the online portal - Glenda Taituha privileged to be part of the call centre mahi. via www.waikatotainui.com or [email protected]. “Covid-19 has provided an opportunity for our iwi “I found it really rewarding - It honestly didn’t feel like organisation to re-affirm just how resilient and The Call Centre also extended its opening hours during connected we can be. Within a 12-hour period, we the lockdown period to 8am to 8pm, 7 days a week. mahi to me. Our kaumaatua really appreciate having implemented a call centre two days before official someone there to listen and take an interest in how Kaimahi from across Waikato-Tainui were redeployed “Within the first few weeks of lockdown, most lockdown to help us understand the needs and to help existing kaimahi manage the workload. By callers were asking us to clarify what they were they are feeling. And by listening to them, you get a concerns of our people. We’ve learnt that our iwi is the end of June, the Call Centre had received over seeing on TV and in social media. By weeks three sense of the kinds of issues they are facing and how a machine that, in times of challenge, can galvanise, 9,334 calls via 0800 TAINUI, which averaged at and four , we saw a large increase in requests for we, as an iwi organisation, can help them.” especially at the call of protecting our most vulnerable.” approximately 667 calls a week. It also received over immediate support, including kai. During the end of 12,000 emails via [email protected]. the lockdown, our referral system was used more According to findings from an internal survey, rigorously to access support from external providers.” enquiries during this time generally related to Social/ To support the role of the Call Centre, Waikato- Housing (mainly Ministry of Social Development and Kaainga Ora – Homes and Communities) (61.7 per Tainui worked closely with several external providers cent) followed by Health (21.9 per cent), Hiki Wairua including the Ministry of Social Development, (Tangi, Kaumatua Hotline, Karakia) (7.4 per cent), Raukura Hauora o Tainui, Waahi Whaanui Trust, Te Education (6.1 per cent), Employment (2.4 per cent), Hauora o Ngaati Hauaa, Ngaa Miro Health, Huakina and New Referrals (0.5 per cent). Development Trust, Turuki Health, Ngaa Marae o te Puaha, Kaainga Ora – Homes and Communities, Grants and Funding Manager Glenda Taituha who oversaw the Call Centre project, said the types Waipaa District Council, Maniapoto Maaori Trust of queries from callers changed as the lockdown Board, Raukawa Charitable Trust, Te Puawaitanga ki period progressed. Ootautahi, Tui Ora Taranaki and Here to Help U.

Ngaa Tohu Outcomes: Hapori, Kaumaatua Medical Grants Photo: Call Centre Team lead Te Marae Tapara is encouraging whaanau struggling with Covid-19 to reach out and contact the organisation for support.

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Partnerships drive vaccination clinics

Towards the end of March, Waikato-Tainui were involved in a wide range of targeted initiatives and approaches to help prevent the spread of Covid-19. As reported in our FY20 Quarter Four report, we partnered with multiple agencies across local and central government to help support Maaori health and social service providers deliver essential services to tribal members during lockdown.

A major success of this collaborative approach included the mobile flu vaccination clinics that were free for kaumaatua aged 65 and over, hapuu women and anyone with significant underlying health conditions such as respiratory illnesses, that lived in remote or isolated communities.

“What we learned during this lockdown period was that we were able to mobilise very quickly and connect with hauora champions and health providers to help support our most vulnerable communities. This experience has provided us with a blueprint to move forward and we will be ready should and if we need to provide this service again,” said Heremaia Samson, Hapori Manager.

Between April and June, a total of 842 flu vaccinations were administered: 501 through our Te Hiwa o Tainui mobile clinic and 341 through Waikato District Health Board and Waikato-Tainui clinics.

According to reports from the Ministry of Health, pop-up clinics at marae, mobile clinics and “drive- through” vaccine stations helped 58 per cent of Maaori aged 65 or over become vaccinated - 15 per cent more than the number two years ago.

It’s the first time ever that more than half of older Maaori have been protected against the flu. Demand of the flu vaccinations were driven by the response to Covid-19 and formed part of the ministry’s $9.5 million Maaori-specific influenza vaccination campaign.

Ngaa Tohu Outcomes: Hapori

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Covid-19 Health and Safety Plans Health and safety plans paramount to iwi response To support our overarching pandemic plan, the organisation implemented health and safety plans to Throughout Waikato-Tainui’s Covid-19 response, Covid-19 Pandemic Plan support and protect kaimahi to continue their mahi health and safety was a critical priority area for at different work sites during alert levels two to four. Prior to entering the alert level four lockdown in the organisation. Health and safety plans were Health and safety plans were specifically created to March, the organisation implemented its pandemic essential to ensure the organisation could operate support and protect: appropriately and safely said Health and Safety plan. The plan outlined how the organisation would • kaimahi at the Hopuhopu Distribution Centre Advisor Lori Gibbison. deliver critical services and respond to minimise the harm and impacts caused by the pandemic. As • kaimahi at the Te Hiwa mobile vaccination clinic

part of the plan, we introduced a Crisis Management • kaimahi involved in the distribution of kai Team (CMT) which was comprised of relevant packages to tribal members kaimahi from across the organisation. The CMT was • kaimahi across the organisation including our responsible for business continuity planning and met carving team, Radio Tainui, Hopuhopu and every day during alert levels three and four. Bryce Street offices. The organisation also engaged Woo Wellbeing to create hauora videos for kaimahi. These covered a The health and safety plans were monitored regularly range of topics including resilience, tinana, stress, to ensure that they were fit for purpose. Contact breathing work, stretching and reset. In addition, tracing registers and requirements were also Woo Wellbeing facilitated a wellbeing programme successfully implemented at all work sites. called Hui Ora for call centre kaimahi. The Kaimahi Wellbeing Initiatives programme included live sessions which focussed Throughout lockdown, karakia were held online on personal development, resilience and resetting. for kaimahi. Teams across the organisation took Kaimahi also formed the “Hauora Heroes” workout turns at leading the karakia and providing a hiki group to keep active and do online workouts wairua activity. It provided an opportunity for the together during lockdown. Members of the HR Team organisation to stay connected with each other and for regular updates to be shared from the contacted all kaimahi to check on their wellbeing “We needed to adapt our plans fairly quickly as Senior Leadership Team. Additional resources were during the lockdown period. This approach provided more information became available about the developed by our Education & Pathways team for a space for kaimahi to share any concerns or pandemic. Parallel to this, the government were also kaimahi including He Aratohu Noho Mirumiru, a set anxieties they had in a safe way and allowed for any implementing their own restrictions and guidelines of guidelines aimed at helping kaimahi to make their significant concerns to be quickly escalated to the so it was important that kaimahi understood what home bubble ‘work’ for them and their whaanau Chief Executive. The team also maintained regular and how we would execute our own plans.” during the alert level four lockdown. contact with any kaimahi who had to isolate due to international travel or potential Covid-19 contact. These plans included the organisation’s Covid-19 Pandemic Plan, kaimahi wellbeing initiatives and “As an organisation, we are committed to looking operational plans to support the Iwi Distribution after and supporting our kaimahi in whatever way Centre at Hopuhopu, the Te Hiwa mobile we can. Over the next quarter, we will continue this vaccination clinic as well as tribal offices and momentum by finalising our Kaimahi Strategy, which marae health and safety guidelines. we began in the previous quarter, as well as look to introduce additional innovative approaches that not only benefit kaimahi directly but have flow on effects Ngaa Tohu Outcomes: Mahi Tonu, Hapori for our whaanau and marae as well,” added Lori.

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Staying connected key driver of Covid-19 engagement

Helping tribal members navigate through the Amomai said concentrated efforts had gone into Covid-19 pandemic and ensuring the iwi provided building the organisation’s digital engagement with timely` and accurate information was a key focus tribal members who needed and wanted support for our communications and engagement activities during the lockdown period. between April-June. The approach was an integral “In this first quarter, our iwi Facebook page grew part of our iwi response plan which aimed to keep its following by 1,441 people. Our overall page likes tribal members “informed, prepared and uplifted” increased by 747 and we had an overall reach of said Communications Manager Amomai Pihama. 91,703 people. We’ve had a lot of positive feedback “We provided weekly web information updates, that the content, posts and videos we shared including scheduled information on where, food, health during lockdown were both informative, engaging and effective.” and wellbeing services were being offered as well as other, more traditional, forms of communication that Work is currently underway to rebuild the Waikato- were needed during this time such as media releases, Tainui website. The aim is to launch the new and other publications like our Tangihanga Guidelines website in early September 2020. As part of the and Marae Readiness Guidelines.” organisations core services, an organisation-wide communications strategy was also developed Over 30 iwi response update videos were to better support delivery of Waikato-Tainui’s iwi produced, featuring iwi leaders Rahui Papa, resilience plan and Taniwha projects over the next Rukumoana Schaafhausen, Brad Totorewa 12 to 18 months. and Donna Flavell. These complemented other approaches that were adopted to keep tribal members ‘informed’ and ‘prepared’ about Covid-19. These videos were made available on the Waikato- Tainui social media platforms and ‘Aaraitia te Covid-19’ webpage. “We’ve had a lot of positive Our Communications and Engagement team also feedback that the content, posts produced 20 hiki wairua videos which served and videos we shared during to ‘uplift’ tribal members and their extended lockdown were both informative, whaanau. These included the popular video series featuring Waikato-Tainui kaimahi Hinga and Lloyd engaging and effective.” Whiu and their tamariki as they made the most of - Amomai Pihama lockdown at their home in Kaawhia. In total, the videos received over 290,000 views and 15,000 shares along with many positive comments from happy viewers.

Ngaa Tohu Outcomes: Mahi Tonu, Kaupapa

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Hiki Wairua with the Whiu Whaanau

Comments and photos shared to our iwi Facebook page Ko Waikato te Iwi, Ko Tainui te Waka as part of our hiki wairua “Ataahua Whiu series with the Whiu whaanau. whaanau” - Hine Love-Thompson

“Hātekēhi kōrua. Ka rawe tā kōrua mahi whakahihiki wairua!” - Atakohu Middleton

“Tō koutou hātekehi hoki. He rawe” - Tu Clarke

“Kua hiki te wairua! We have enjoyed watching these throughout raahui.. ngaa mihi ki a koutou katoa” - Hellena Tirohanga Kaawhia

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Data capture essential to response plan roll-out Deed of Mandate formally recognised by Crown

In March, an intensive workstream commenced to In June this year, the Waikato-Tainui Remaining Claims Deed of Mandate to negotiate both the outstanding cleanse the tribal registry data to help better inform parts of the Wai 30 claims and the Waikato-Tainui Remaining Claims, was formally recognised by the the iwi’s Covid-19 response plan. The pandemic Crown. This now means Waikato-Tainui can move onto the next phase of the process which is the Terms amplified the need for up-to-date quality data as of Negotiation. tribal members began reaching out for support. “Everything starts with Our Rights and Interest team along with Te Arawhiti The Office for Maaori Crown Relations, have developed a This work has included implementing an email and the tribal registry. This is shared work-plan, detailing the upcoming workstreams for the next couple of months as well as working on the address validation process on all new registrations or draft Terms of Negotiation. the taonga of our iwi and data changes that are made within Salesforce – the The intention is to complete the Terms of Negotiation phase by mid-September 2020. The team is also customer relationship management platform that enables us to respond to the focussed on establishing the Negotiation Team and encouraging our whaanau, marae and hapuu to supports the tribal registry. aspirations of our people.” appoint their harbour representatives so that they are involved in these important discussions at the “Everything starts with the tribal registry. This is the - Sheree Ryan earliest opportunity.

taonga of our iwi and enables us to respond to the “We’ve finalised the Terms of Reference for the Negotiation Team which covers their purpose, scope, roles aspirations of our people. Marae need the analytics and responsibilities as well as resourcing and reporting requirements. We have also started discussions with of our people and the steps taken are the foundation key experts around a co-design approach that involves our marae, hapuu and whaanau for the historical movements of such deliverables,” said Chief Financial account and environmental scan work programmes,” said Settlement Protection Manager Terri Hohneck. Officer Sheree Ryan, whose team is overseeing all Further preparation for the upcoming negotiations has included a range of research relating to previous “Our organisation has increased quality of data, data and digital projects. treaty settlement redress mechanisms including cultural redress, minerals and natural resources, relationship which enables the adoption of digital technologies redress and commercial/economic opportunities. If you have any questions relating to the Teams research or otherwise missed under any other circumstance.” work programmes you can contact Terri by email at [email protected].

In addition, an iwi response questionnaire was developed to support the enquiry process of our dedicated Covid-19 Call Centre. The questionnaire has been used as the basis of a tribal census that will be launched in the coming months.

“The census will improve the quality of our data and further accelerate our ability to assess the impacts of Covid-19,” said Janet Falwasser, General Manager Operations.

“This will certainly help better inform how best to tailor our programmes across social, environmental, cultural, economic and education priorities in this new world that Covid-19 has created for our marae and tribal members.”

Ngaa Tohu Outcomes: Mahi Tonu Ngaa Tohu Outcomes: Whai Rawa

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QUARTERLY REPORT - Q1 WAIKATO-TAINUI COVID-19 RESPONSE

Te Reo Irirangi o Tainui (Radio Tainui) was Radio Tainui joins tribal operations established as an iwi radio station in November 1989 by a group of enthusiastic people After almost 12-months of planning and despite the start of lockdown, the team at Radio Tainui officially from Ngaaruawaahia, with the support of joined Waikato-Tainui as a business unit in March. They will help to deliver the organisation’s communications Tuurangawaewae Marae, Nga Marae Toopuu and the and engagement functions. Tainui Maaori Trust Board. “I want to personally acknowledge The integration of Radio Tainui into the organisation means the station will now operate as part of the iwi entity The organisation was set up to “provide a radio- all of our previous board and not as a separate business said Jason Ake, General Manager Communications and Engagement. members, kaimahi and especially communication and media service in te reo rangatira the community and people of “Radio Tainui has operated as its own business since 1989, and this is testament to those, past and present, and Maaori culture to all Tainui iwi members Ngaaruawaahia, who have been a big whose passion has been the driving force behind the radio station’s success. This next chapter, particularly and listening community with a unique Tainui part of Radio Tainui. Although we are perspective”. in the face of Covid-19, means the iwi can directly support the radio station and the kaimahi to access and physically relocating our offices to leverage resources that will allow Radio Tainui to continue growing both creatively and financially.” Its first license holder was the Tainui Maaori Trust Kirikiriroa, the heart of our station Board, which was succeeded in 1995 by the Waikato has and will always remain people.” Raupatu Trustee Company. - Trina Koroheke

The current broadcasting license is held by Te Whakakitenga o Waikato Incorporated. It operated separately from tribal entities, under the control of its own board of trustees. • 95.4 FM (Hamilton City and the greater Waikato Initial funding for the station came entirely from area) sponsorship until government funding for the promotion of te reo Maaori became available to • 106.4 FM (Rahui Pookeka) Maaori stations in 1993. • 96.5 FM (Kaawhia)

“There have been discussions over the years Although currently based in the Jesmond Street between previous boards of Radio Tainui and the offices in Ngaaruawaahia that has been the stations Lands Trust to have the radio station under the home for the past 25 years, refurbishment work is umbrella of the tribe’s operational arm so it really almost completed on the new radio station premise has been a very long journey to get here,” said Radio in Hamilton. Tainui Manager Trina Koroheke. They are expecting to relocate into the new space by “This is the beginning of something new but familiar September said Trina. for Radio Tainui as we have always been part of our iwi. The difference this time is that we can now “I want to personally acknowledge all of our operate internally and truly leverage opportunities previous board members, kaimahi and especially and resources that we have not traditionally been the community and people of Ngaaruawaahia, who able to do in the past and that’s the advantage as we have been a big part of Radio Tainui. Although we are seek to grow the station,” added Trina. physically relocating our offices to Kirikiriroa, the heart of our station has and will always remain people.” Today, Radio Tainui broadcasts 24 hours a day, seven days a week across three FM frequencies:

Ngaa Tohu Outcomes: Kaupapa, Mahi Tonu Photo: Kaimahi from Radio Tainui officially joined with our Communications and Engagement Team and will now be part of the iwi organisation.

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QUARTERLY REPORT - Q1 WAIKATO-TAINUI COVID-19 RESPONSE

“It’s good to have the bridge open. We always worry about the safety of whaanau when they’re crossing the Mangawara bridge opens at Taupiri Maunga railway to get to this side of Taupiri Maunga. It will be easier for everyone including our crew, when we’re doing maintenance and clearing weeds for the urupaa,” said Taupiri Urupaa Komiti member Chas Paki After two years of construction, the Mangawara Bridge in Taupiri was officially opened on May 30. Located (Kaitumutumu Marae). on the southern side of Taupiri Maunga, the purpose of the bridge is to provide safer access to the urupaa, scenic reserve and private properties. The old railway crossing entrance on the northern side of the vehicle Several partners and stakeholders were involved in the project including the Taupiri Urupaa Komiti, Taupiri bridge is temporarily closed off while a permanent solution is being planned. Marae, Waikato District Council, NZTA, KiwiRail, Taupiri Community Board and community, Emmetts Civil Construction and Waikato River Authority. A small opening ceremony was held under the confines of alert level 2 restrictions, but a bigger commemoration of the new bridge that reflects the significance of the project is planned for the future.

Photo: The Mangawara Bridge in Taupiri was officially opened on May 30. It will make access to the urupaa at Taupiri Maunga easier and safer for whaanau.

Ngaa Tohu Outcomes: Mahi Tonu, Kaupapa, Taiao

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