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Libraries that Lift the Human Spirit DAVID MILLING & ASSOCIATES / ARCHITECTS (DMA)

Medina County District Library - Lodi Branch

Library Planning Architecture Interior Design Sustainable Design Historic Preservation

Medina County District Library - Buckeye Branch

DAVID MILLING & ASSOCIATES / ARCHITECTS

Ann Arbor, (734) 913-1010 Deerfield, Illinois (224) 639-3486 Camden, South Carolina (803) 760-2866

Please visit our website at www.dmaa.com or e-mail us at [email protected].

2 Michigan Library Association 2006 Conference Table of Contents

Welcome to the 2006 MLA Conference ...... 4-5 Welcome to ...... 6 2006 Conference Committee ...... 7 Thank you to the MLA 2006 Conference Sponsors ...... 8-9 Michigan Library Association 2006 Awards ...... 10 Keynote Speakers ...... 11 Tuesday Pre-Conference and Evening Event ...... 12-13 An Overview of Special Conference Events ...... 14-15 Michigan Library Association Annual Meetings ...... 16 Poster Sessions and Internet Cafè ...... 17 Educational Tracks At-A-Glance ...... 18-19 Program Descriptions ...... 20-32 Conference Events by date Wednesday, October 11 ...... 21 Thursday, October 12 ...... 23 Friday, October 13 ...... 31 Conference Exhibitors ...... 33-34

Michigan Library Association 2006 Conference 3 Welcome to the 2006 MLA Conference

Dear Friends, Michigan Library Association Board of Directors 2006-2007 Welcome to the MLA 2006 Annual Conference — ‘There’s no place like a library’! Gretchen Couraud Executive Director, Michigan Library Association The 2006 conference committee has been hard at work for several months planning a conference that highlights Leah Black, President what’s great about Detroit and incorporates a fresh Michigan State University approach to some MLA standard conference events. You’ll be challenged, enlightened, enriched, and maybe even Josie Parker, President-elect Ann Arbor District Library amused! Leah Black Mike McGuire, Past President President What a great opportunity this is going to be to examine Traverse Area District Library Michigan Library Association how our libraries represent a “place” in our society. Omar Wasow, keynote speaker for Wednesday’s opening session, Gail Parsons, Treasurer will be sharing insights on today’s technologies and how Public Libraries of Saginaw libraries can be woven into the fabric of life for future generations of library users. Various pro- Faye Backie, Secretary gram sessions will touch on the ‘library as place’ theme, including sessions on workplace safety, Michigan State University libraries as colorful and exciting community centers, curriculum collections in Michigan colleges and universities, becoming a published author and finding inspiration for creating children’s books, Linda Farynk “green” design for library buildings, and much, much more. MLA Representative to Board of Trustees, Saginaw Valley State University New this year are programs organized into tracks to make it easier for you to focus on programs in a specific area of interest. Tracks include Access, Advocacy, Collections, Leadership and manage- Roger Mendel, ALA Councilor ment, Marketing/Public relations/Fundraising, Patron service, Technology, and ‘Library as place’. Mideastern Michigan Library Cooperative Although MLA’s divisions, roundtables and committees are contributing their usual high quality pro- gram sessions, a total of 17 of this year’s programs were scheduled through a “call for presenta- Members-at-Large: tions” to provide library colleagues an opportunity to share their knowledge and expertise.

Zandra Blake, Capital Area District Library The Special Events committee has planned an outstanding array of activities designed to highlight Detroit area libraries and attractions, including an pre-conference tour of the Motown Historical Anne Marie Casey, Central Michigan University Museum followed by a reception at the beautiful Southfield Public Library, the all-conference recep- tion showcasing the Skillman Branch of the Detroit Public Library, and a fun and relaxing Thursday Barbara Glover, Eastern Michigan University evening auction party with foods representing Detroit’s diverse culture and MLA’s fabulous live and Kevin King, Kalamazoo Public Library silent auctions.

Karren Reish Then be sure to stay with us for Friday’s final general session featuring Bill Barnes, Gene Library of Michigan Ambaum, and ‘A funny thing happened on the way to the library’!

Nancy Robertson All this plus generous amounts of “no conflict” time in the exhibits, poster sessions, the Internet Library of Michigan, Ex officio Café, traditional luncheons and plenty of time to network with colleagues and make new friends.

Jean Tabor, Canton Public Library I’m so glad you’re here!

Leah Black, President

4 Michigan Library Association 2006 Conference Welcome to the 2006 Annual Conference

This year’s conference theme, There’s No Place Like a Library, builds on a grass-roots discussion in the library community of libraries as a unique place in any community. The theme is one we should build into our vocabulary when we are marketing libraries and converting people to become library advocates.

Consider academic libraries. Many now offer 24/7 service. Many have coffee shops for network- ing and socializing. And all offer a rich array of services, not least of which is the growing demand for information resources through computers, online databases and other technological vehicles. Academic libraries are on the cutting-edge of information and provide a place on campus where stu- Gretchen Couraud dents can convene, learn and grow. Executive Director, Michigan Library Association Consider public libraries. Public libraries have always served as community centers and destina- tion points. Michigan residents tell us that they are vital to the quality of life, downtown economic development and tourism. They provide forums for public discourse and debate through book clubs and speaker series where people from different walks of life can meet, discuss and learn about wide-ranging topics from fiction, to healthcare, social security and workforce development. They provide opportunities for children to read, learn and grow. It is staggering to consider that more people visit libraries each week than museums and zoos combined.

But what good does it do us if we, in the library community know the value of libraries as place, but don’t educate others and get the word out? If our provosts, lobbyists, city managers and city council members don’t value what we deliver how will we convince the Legislature?

If we are going to be successful advocates for libraries, we must do a better job of educating our current and potential customers (yes, customers – not just patrons but legislators, administrators, the media, nonusers) about the value of libraries and how we’ve changed and grown to serve our communities and our customers. We must do a better overall job of collecting data on our customers and how they are using the services we provide and how we are benefiting our communities and institutions.

We have a great story to tell, and this year’s conference is just the beginning.

I extend a special thank you to the entire Annual Conference planning committee, subcommit- tees, and countless volunteers who participated in making this conference possible. Your enthusi- asm, commitment to your profession, and involvement in the Michigan Library Association is valued and appreciated. Thanks also to all the Detroit area libraries who lent considerable support and cre- ativity to the conference. And, thank you to our sponsors, exhibitors and partners for their support and participation.

Gretchen Couraud, CAE, CFRE

Michigan Library Association 2006 Conference 5 Welcome to Detroit

Kwame M. Kilpatrick Mayor, City of Detroit

6 Michigan Library Association 2006 Conference 2006 Conference Committee

Denise Forro, Chair PROGRAM COMMITTEE Michigan State University • Academic & Research Libraries Division • Michigan Library Consortium Leah Black, President, Kay Granskog, Michigan State University Ruth Dukelow Michigan State University • Access, Collections & Technical Services • Public Library Division Michigan Library Association Roundtable Marla Ehlers, Grand Rapids Public Library Gretchen Couraud, Executive Director Susan Pritts, The Library Network Carmen Rojas, Grand Rapids Public Library Polly Ross, Conference Manager Wen-Ying Lu, Michigan State University Gen Allen, Business Manager • Reference Division Anne Winkel, Administrative Assistant • Children’s Services Division Katie Bell Moore - Ransom District Library Claire Poynter, Orion Township Public Library Paula Gauthier, Brandon Township Library Auction Committee Christy Klein, Portage District Library Pamela Grudzien, Central Michigan University • Rural and Small Libraries Roundtable Eric Suess, Commerce Township Library • Information Literacy Roundtable Ryan Weiber, Otsego County Library Sheila Bryant, Michigan State University Audio Visual • Services to Special Populations Roundtable Ben Sebrowski, Commerce Township Library • Intellectual Freedom Committee Raymond Lennard, Thompson Trust Randy Call, Detroit Public Library Exhibits • Support Staff Roundtable Nancy Colpaert, Monroe County Library System • Leadership Academy Committee Linda Horn, Troy Public Library Sharon Ladenson, Michigan State University Rachel Charette, Capital Area District Library Molly Fleishman, Herrick District Library

Internet Cafè • Library of Michigan •Teen Services Division Marie-Lise Shams, University of Detroit Mercy Deb Bacon Ziegler Anne Heidemann, Canton Public Library Erin Helmrich, Ann Arbor District Library On-site • Library Student Day Committee Lisa Robinson, Michigan State University Anne Marie Casey, Central Michigan University •Trustees & Advocates Division Joyce Salisbury, Central Michigan University John Chambers, Detroit Public Library Preconference Kathy Goetsch, Howell Carnegie District Library Julie Garrison, Central Michigan University • Library Technology Division Kara Gust, Michigan State University Ben Sebrowski, Commerce Township Library JOB DESK Program • Management & Administration Division Lothar Spang, Tammy Turgeon. Suburban Library Cooperative Kathy Irwin, University of Michigan Dearborn Cathy Russ, Chelsea District Library Karen Liston, Wayne State University MEMBERSHIP SERVICES DESK Publicity • Marketing & PR Roundtable Eric Suess, Chair, Membership Committee Trent Smiley, Capital Area District Library Deb Biggs-Thomas, Washtenaw Community Library MLA Membership Committee and Volunteers Carol Grund, Capital Area District Library Pat Peterson, Genesee District Library Gary Pullano, Herrick District Library Mary Rzepczynski, Delta Township District Library Conrad Welsing, Detroit Public Library

Special Events Margaret Auer, University of Detroit Mercy Shelley Gach, Huntington Woods Library Phyllis Jose, Novi Public Library

Sponsorships Anne Marie Casey, Central Michigan University

Michigan Library Association 2006 Conference 7 Thank you to the MLA

Trustee and Advocates Division Breakfast Library Technology Division Breakfast Co-Sponsor MLA Auction and Party “A Taste of Detroit” Trustee and Advocates Division Breakfast Library Technology Division Breakfast Co-Sponsor

Advocacy Educational Track General Conference Sponsorship Trustee and Advocates Division Breakfast Wallaceburg Bookbinding Collections Educational Track General Conference Sponsorship

Trustee and Advocates Division Breakfast

General Conference Sponsorship

Awards Luncheon

Trustee and Advocates Division Breakfast

Internet Café General Conference Sponsorship

Trustee and Advocates Division Breakfast

Morning Networking Reception All Conference Reception Co-Sponsor Library Technology Division Breakfast Co-Sponsor

Trustee and Advocates Division Breakfast All Conference Reception Co-Sponsor Conference Promotional brochure

8 Michigan Library Association 2006 Conference 2006 Conference Sponsors

Oakland University Library Library Technology Division Breakfast Co-Sponsor

Technology Educational Track

Morning Networking Reception

Morning Networking Reception Leadership and Management Educational Track Michigan Author Award

Academic Luncheon Co-Sponsor

Academic Luncheon Co-Sponsor

Library Friends Group Library Student Breakfast Co-Sponsor - Kick off Reception Co-Sponsor

Central Michigan University Libraries Pre-conference Session General Conference General Conference Sponsorship Cooperative Directors Sponsorship Association Library as Place Educational Track

Kickoff Reception Co-Sponsor All Conference Reception Co-Sponsor

Library Student Breakfast Co-Sponsor Kickoff Reception Co-Sponsor Southfield Public Library Access Educational Track Pre-Conference Session Kickoff Reception Co-Sponsor

Michigan Library Association 2006 Conference 9 Michigan Library Association 2006 Awards

Librarian of the Year: Bettina Meyer Trustee of Merit: Barbara Glover has from the Western Michigan University been a dedicated and hard-working Libraries is known for her ability to blend trustee for the Northville District Library traditional roles with forward thinking; for and for The Library Network for over 10 focusing on the end user and for embrac- years. “She has played a pivotal part in ing new technologies to enhance accessi- the conception, establishment, develop- bility. She has been a driving force behind ment and growth of the Northville District advances in distance education, consortia Library,” according to Julie Herrin, purchasing, and library cooperation in Northville library director. Barbara has Michigan and beyond. As one of her sup- been active in several roles at MLA and port letters stated, “…Bettina is a stand was invaluable in the Trustees and out among her peers. Our library has Advocates Roundtable’s transition to an benefited from Bettina’s local activism, and we value her as a role model and profes- MLA division. Barbara’s fellow trustees and colleagues have always found her to be sional neighbor. Her many professional involvements include MLA, MLC, OCLC, ALA, and “ahead of the game” in understanding technology and services and able to anticipate being one of the founding members of the Collection Development committee of the the public’s expectations of libraries. Michigan Council of Library Deans and Directors.

Walter H. Kaiser Award: Gail Smith Award of Excellence: Wen-ying Lu exemplifies the description of the Kaiser from the Michigan State University Award in that her energy and ideas have Libraries has distinguished herself in the contributed to the improvement of not world of serial cataloging and was instru- only her local library, Rawson Memorial mental in MSU attaining CONSER associate Library, but also of neighboring libraries. status. Lu has been an active participant Her work with the Friends of the Library in MLA Access, Collections, and Technical has resulted in new and innovative pro- Services Roundtable, as well as in national grams that have drawn people to the organizations such as IUG and NASIG. “Lu library and to the greater community. defines excellence in serial librarianship. Gail has been involved with such fundrais- She is bright, gregarious, tireless, and ers as “The Annual Great Antique Hunt” exceptionally cooperative, a joy to work and library programs “Writers Workshop” and the “Ravenous Readers Book Club.” with, and thoroughly deserving of the MLA Time and again Gail Smith has been a champion for libraries. Award of Excellence,” wrote Leah Black in her nomination letter for this exceptional librarian. Michigan Author Award: Steve Hamilton will accept the Michigan Author Loleta D. Fyan Award: Mary Davis Award at the luncheon for his series of mys- from the Yankee Clipper Branch of the tery novels, set in the small town of Grand Rapids Public Library system is rec- Paradise, Mich. “A Cold Day in Paradise,” ognized by her fellow librarians and Hamilton’s first novel, won the Private Eye patrons as an advocate for her communi- Writers of America/St. Martin's Press ty and for the excellence she brings to her Award for Best First Mystery by an collections and programs. Mary embodies Unpublished Writer. The book was also the Fyan Award in the way she has trans- awarded the prestigious Edgar Allan Poe formed youth services in her branch Award and was a USA Today Bestseller. library to be not only welcoming for Hamilton, a Michigan-native and University young children but a destination for local of Michigan alumnus, now lives in New York’s Hudson Valley with his wife and two chil- teens. “The exceptional thing about her dren. He currently is employed at IBM, but continues to write. His seventh book, “A Stolen programs is that they are often the bellwether program for our system; Mary tries them, Season,” was released Sept. 5. Although Hamilton resides in New York, his novels still tweaks them, and the other librarians then offer them.” stated Kayne Ferrier in recom- revolve around Michigan locales. “No matter where I live now, no matter where I go, I'm mending Mary for this award. still a Michigan boy at heart,” Hamilton declared. The Michigan Author Award seeks to rec- ognize a Michigan writer for his or her literary merit. The honor is awarded annually.

10 Michigan Library Association 2006 Conference Keynote Speakers

Omar Wasow Wednesday, October 11 Room: Ambassador 3 “Today’s Technologies: Library of the Next Generation” 9:00 - 10:30 am

Omar Wasow is pursuing a doctorate in African American studies and political science at Harvard. In addition to his graduate work, Omar is the co-founder and ongoing strategic advisor to BlackPlanet.com and an on-air technology analyst. Under Omar’s leadership BlackPlanet.com became the leading site for African Americans, reaching over three million people a month. Omar also works to demystify technology issues through regular TV and radio segments on NBC’s Today Show and public radio’s Travis Smiley Show.

Bill Barnes & Gene Ambaum of Unshelved Friday, October 13 Room: Ambassador 3 “A Funny Thing Happened on the Way to the Library” 10:30 - 11:30 am

Bill is a native New Yorker who was dragged all around the world by his parents at a very forma- tive age and finally ended up in the wilds of Seattle. He is a trained software designer and very much an untrained cartoonist.

Gene is the pen name of a public librarian from the Seattle area. He loves graphic novels, televi- sion shows from his childhood, pina coladas, and getting caught in the rain. He continues to make the mistake of letting Bill write his bios.

Michigan Library Association 2006 Conference 11 Tuesday, October 10 Pre-Conference and Special Events

Tuesday, October 10 Afternoon Sessions: 12:30 - 4:00 p.m. Tuesday, October 10 Pre conferences and Special Events Special Events Pre-Conference Sessions Prepare, Practice, Present: How to Continental Breakfast, 7:30 a.m. – 8:00 a.m. Feel at Ease While Presenting Your Lunch is not included with these pre conference sessions. Expertise Motown Historical Museum Tour You will receive an informational flyer which lists a wide vari- ety of restaurant options (and prices) within the Renaissance Room: Duluth A/B (Sold Out) Center. April Callis, Springboard Consulting Tuesday, October 10, 2006 Do you cringe when you are asked to give a presenta- pre-registration required Morning Sessions: 8:00-11:30 a.m. tion? Do you wait until the last minute because you Buses will be parked in the Motor Lobby located on aren't sure where or how to begin? This half-day ses- Renaissance Drive -the Valet Entrance to the Marriott Hotel. Helping Students “Get It:” sion provides interactive activities and exercises to help Designing Effective Library Instruction you prepare and deliver professional presentations. You Two buses will leave the Marriott Hotel for Motown and Assessment for Generation Y will learn to establish credibility with your audience, Museum. Departure time Bus One: 4:15 p.m. Room: Duluth A/B maximize audience attention and retention, encourage participation, use humor and illustrations in your pres- Departure time Bus Two: 4:45 p.m. Dr. Jennifer P. Cochran, Director, MA in Education, entation, end your presentation with control, and leave Two Buses will leave the Motown Museum for Central Michigan University a lasting impression. You will benefit by gaining confi- Sponsored by: Central Michigan University Libraries Southfield Public Library dence and conquering “stage fright” or anxiety, What does it mean to be a “Gen Y,” “Millennial,” or “Net improving your professional image and speaking style, Departure time Bus One: 5:15/5:30 p.m. Gen” student in today’s library and college settings? and increasing your confidence, comfort, and control Departure time Bus Two: 5:50/6:00 p.m. What does it mean for librarians? This pre-conference when presenting to any audience. This session will also Only One bus will leave the Marriott Hotel and go program is designed to heighten awareness and under- feature group activities and group feedback. directly to Southfield Public Library. standing of today’s college students as library users, of Departure time: 5:30 p.m. what they bring to the instructional event, and what Slow Down and Beat Stress other factors influence instructional planning. The ses- The Motown sound is Detroit’s sound. The Motown sion will focus on applying that knowledge to the design Room: Joliet A/B Historical Museum, founded in 1985 by Esther Gordy and delivery of instruction in a library setting and on Lew Dotterer, Ph.D., Director of Learning and Edwards, traces the roots of Motown’s remarkable story ways to assess the effectiveness of that instruction. Organizational Development, Sparrow Health System and chronicles its impact on 20 th century popular cul- and private consultant for Lew Dotterer Consulting ture and musical styles. The Museum tells the story of Motown, beginning with Berry Gordy, Jr. and a small In today’s world of “hurry up” and “I don’t have time,” house in Detroit that he christened, “Hitsville USA”, and Preparing, Protecting: Disaster people are experiencing more stress. People are feeling evolving into a major entertainment enterprise that was Planning for Your Library like they are in a “rat race” in the office and at home. among the most diverse and influential in the world. Even if you win this race, you are still a rat! There has Sponsored by: Western Michigan University Waldo Library Exhibits include collections of historical photographs, art- to be a better solution. In this session, we will look at Room: Joliet A/B work, music, costumes and the original recording studio. how to “slow down” and accomplish more. We will look Museum is located at 2648 West Grand Boulevard, Carol Fink, Rare Book Librarian, Library of Michigan at how to build relationships through listening and ask- Detroit. Web address: www.motownmuseum.com. Don’t wait until disaster strikes! Through this pre-confer- ing questions. We will also focus on living in the “pres- ence program, participants will gain knowledge of what ent” and getting done with the past. Techniques will be Tours will be provided for the MLA members. is needed to be prepared for disaster recovery and discussed, practiced, and applied to real situations pre- understand what is necessary for a working disaster sented by class participants. We will discuss situations, plan. Participants will also learn where to find resources look at alternatives, and have some fun along the way! for supplies and experts for disaster recovery efforts.

12 Michigan Library Association 2006 Conference Welcome to Detroit Kick-Off Reception The Marketing and Public Relations Roundtable at Southfield Public Library is pleased to announce and congratulate the (Pre registration required) 23rd Annual Best in Show Award Recipients for 2006. Tuesday, October 10, 2006 “The John C. Rummel – Best of the Best” 6:00pm-8:00pm Farmington Community Library Sponsored by: Flagstar Bank, Clark Hill, Southfield Public Winning Entry: “Curious Kids” Library & Huntington Woods Public Library Friends Group Honorable Mention The spectacular Southfield Public Library was dedicated Ypsilanti District Library in June 2003. The ideas of dynamism, discovery and “Annual Report” exploration are an integral part of the interior and exte- rior design. This living monument to the creative Special Programs/Events Promotion Medium Libraries endeavor taking place within its walls features a Floating Grace A. Dow Memorial Library Small Libraries “Summer Reading Materials” Boardroom, three story glass tower, fireplaces on every Suttons Bay – Bingham District Library level, Imaginarium Garden, Readers’ Tree House, “Library Overdue” Large Libraries Southfield History Room, two computer training labs, Honorable Mention Farmington Community Library group meeting rooms, Café, Fountain Terrace, Friends Delta Township District Library “Curious Kids” Used Book Store, and permanent and traveling art col- Lansing Community College Honorable Mention lections and much more. The Library is located at 26300 West Bloomfield Township Public Library Medium Libraries Evergreen Road in Southfield, Michigan. Grace A. Dow Memorial Library Enjoy a “taste of Detroit” with specialties such as Greek “Around the World @ Your Library” Annual Report Salad, Coney Islands, and Sanders Sundaes. Southfield Honorable Mention Public Library staff will be stationed to answer questions Ypsilanti District Library Small Libraries Chelsea District Library and to provide tours of areas such as the space room, Large Libraries “I Love My Library Because…” readers’ garden, floating board room – and, don’t miss Kalamazoo Public Library the Pewabic tile fireplaces. “All Teens Read” Medium Libraries Ypsilanti District Library Buses leave Southfield Public Library at 7:30, 8:00, and Honorable Mention “A Lasting Impression” 8:30 pm to return to the hotel. Detroit Public Library Large Libraries Kent District Library Newsletter/Calendar “A Day @ KDL” Small Libraries Honorable Mention Otsego District Library Canton Public Library “Otsego District Library Quarterly Newsletter” Honorable Mention Brighton District Library Services/Policies Medium Libraries Small Libraries Ypsilanti District Library Fred C. Fischer Library (Belleville) “Latitudes” “Seeds of Knowledge” Future Conference Honorable Mention Honorable Mention Orion Township Public Library Iosco-Arenac District Library Dates and Locations Large Libraries Large Libraries Kent District library Ann Arbor District Library 2007 November 6-9 “Summer 2006 Program Guides” “Brochure in Multiple Languages” Lansing Center & Radisson Hotel, Lansing Honorable Mention West Bloomfield Township Public Library Bibliography/Booklist 2008 October 21 – 24 Radisson Plaza Hotel at Kalamazoo Center Medium Libraries Reading Program Grace A. Dow Memorial Library 2009 November 4 – 7 “Shelf Life” Small Libraries Lansing Center & Radisson Hotel, Lansing Cedar Springs Public Library Large Libraries “Summer Reading Materials” Canton Public Library “Baby Basics” 2010 October 25-29 Honorable Mention Grand Traverse Resort, Acme Delta Township District Library

Michigan Library Association 2006 Conference 13 An Overview of Special Conference Events

Wednesday, October 11, 2006 Michigan Library Association guests for downtown events, lectures and book signings. Awards Luncheon The Branch features a children’s library with 12,000 Room: Mackinac volumes, PC stations, regularly scheduled children’s Library Student Breakfast Wednesday, October 11, 2006 programming, and 36 permanent children’s seating Room: Duluth A/B 11:45 a.m. -1:45 p.m. stations. The adult reading room has 30 permanent Wednesday, October 11, 2006 Sponsored by Library Design Associates seating stations, 15,000 volumes of material from 7:30 a.m. - 8:30 a.m. Celebrate our own! The luncheon is held to recognize our fiction to non-fiction, reference to “DPL Best Sellers,” the Co-sponsored by Oakland Community College Libraries and colleagues or library advocates for their outstanding most popular books of the month. the University of Michigan/Dearborn, Mardigian Library contributions to the Michigan library community. Those The original building opened to the public on January 4, A great way to start the Library School Student Day at recognized are the best of the best: they are the 1932 and closed on March 2, 1998 to prepare for the conference! The majority of people who are involved in Librarian of the Year recognized for an outstanding demolition of the adjacent Hudson Department Store MLA and regularly attend conference are mid-career or contribution to effective and improved library service; building. The books, collections, and equipment were are nearing retirement. It is vital for the profession and the Walter Kaiser winner for contributing an idea, relocated to an alternate library locations continue the association for students and entry-level librarians to procedure, concept or adaptation which results in the access and service to the public. The Skillman Foundation begin to participate in the association and to build their improvement of a library or libraries; Loleta D. Fyan awarded $5 million to fully restore this branch, the largest colleague network. MLA is making a special effort to winner to a librarian who has transformed a routine task single gift ever presented to The Detroit Public Library. welcome students to the conference and to instill in or untried idea into an imaginative, creative service, Skillman Foundation President, Kari Schlactenhaufen students a willingness to get involved in their Trustee of Merit is given to focus attention on and give stated, “To give this renewed facility back to the City at professional association. recognition to an outstanding Trustee’s contributions to this time will only add to the momentum demonstrated Michigan library service; and the Award of Excellence by the vitality and development completely surrounding recognizes a staff member of a Michigan library who has this historic corner.” Library Student Day Wrap-Up Reception made an outstanding contribution to effective and Wednesday, October 11, 2006 The Rose Auditorium will host an Automotive Art exhibit improved local library service and who assists and during MLA and tours will be available of the National 4:45 a.m. - 5:30 p.m. promotes libraries in all aspects of his or her work. Duluth A/B Automotive History Collection on the second floor of the Join fellow students and representatives from the Skillman Branch Library. Michigan Library Association to share with us your Celebrate Detroit All Conference Led by Barbara Martin, archivist in the Detroit Public perceptions and impressions of the day. Reception at the Skillman Branch Library Music and Performing Arts Department’s E. Azalia Hackley Collection, the Library Ladies vocal Library of the Detroit Public Library group, will provide strolling music. A harpist and the Wednesday, October 11, 2006 Trustee Breakfast David Flannigan jazz/pop combo will provide Reception from 6:00 p.m. - 8:00 p.m. Wednesday, October 11, 2006 background music on the multi-floor building. Co-Sponsored by the Detroit Public Library Friends 7:30 a.m. -9:00 a.m. Foundation and the Wayne State University Library System A Fall Festival strolling stations affair will feature food Cadilac A/B such as smoked turkey lowash rolled flat bread with Sponsored by Bendzinski & Co.; Comerica Bank; Fanning/ The newly renovated Rose and Robert Skillman Branch roasted bell pepper, romaine lettuce and provolone Howey Associates, Inc.; Law Weathers & Richardson, P.C.; Library is the home to the National Automotive History Miller Canfield; Paddock & Stone; Plante & Moran; Trane®. Collection, the nation’s largest public automotive cheese; grilled vegetable pesto on European grain Trustees bring a great diversity of experience and industry archive for writers, journalists, collectors and batarde bread; beef and cheddar on a mini bun; chicken expertise to the guidance given to libraries and library the general public. The Collection has over one million Santa Fe rolled in flour tortilla phyllo cup; Buffalo directors. This breakfast time provides an opportunity for items, from books to letters, engineering documents to chicken wings, Swedish style cocktail meatballs, fresh trustees across the state to share their experiences about photos and service manuals. An 8’ x 77’ mural of seasonal fruit platter; assorted cheeses, cracker baskets, the library community, fund raising, and leadership. Detroit’s Renaissance overlooks the NAHC Reading and breads; and, of course, a pastry station including Room, completed in 1981 by artist Robin Harber, the cream puffs, éclairs, cannoli, tartlettes, and freshly illustrations depict the . baked cookies. The building offers 70,000 square feet of public space, with Rose Auditorium having a capacity of 150-200

14 Michigan Library Association 2006 Conference An Overview of Special Conference Events

Thursday, October 12, 2006 University of Michigan Alumni Reception been killed. Everyone will receive a clue, and may try to Room: Cabot figure out who did the old man in. Your assistance will be Thursday, October 12, 2006 necessary! If folks play their cards right, we may even Academic Librarians Luncheon 5:00 p.m. - 6:00 p.m. get a confession from the guilty party! Room: Cabot All School of Information alumni and friends are invited This evening’s venue provides another opportunity to Thursday, October 12, 2006 to the University of Michigan Reception being held in celebrate the multiculturalism of the Detroit region 12:00 noon - 1:45 p.m. conjunction with the annual MLA Conference. Come through the food that will be available. Whether you Co-Sponsored by the University of Windsor Library and the mingle with faculty, students, and fellow alumni. enjoy sauerbraten and German potato salad, Italian University of Detroit Mercy Libraries Minestrone soup and Caesar salad, Greek Spanakopita “The World is Flat or is It? Dr. Morell Boone, interim and chicken kabobs, or Mexican fajitas, it will all be Dean, College of Technology at Eastern Michigan Wayne State University Alumni topped off with great assorted French pastries. University, will explore the thoughts expressed by Reception Thomas L. Friedman in his book The World is Flat. Dr. Room: Cartier Boone’s presentation will be based on an interview he Thursday, October 12, 2006 Friday, October 13, 2006 has conducted with Mr. Friedman. 5:00 p.m. - 6:00 p.m. Alumni, students, practicum supervisors, and friends of the Wayne State University Library and Information Library Technology Division Breakfast Children’s Services and Teen Services Science Program are cordially invited to join us for light Room: Michaelangelo Division’s Author Luncheon refreshments and conversation at our annual alumni Friday, October 13, 2006 Room: Mackinac reception. 7:30 a.m. - 8:30 a.m. Thursday, October 12, 2006 Co-sponsored by ERICDigests.org, Fanning/Howey Associates, 12:00 noon - 1:45 p.m. Inc., Oakland University Kresge Library, and ProQuest Award-winning author Virginia Euwer Wolff "grew “Taste of Detroit” Party and The breakfast is an early morning opportunity to up in rural Oregon in a log house - with bark left on "Lions and Tigers and Bears, oh MI!" network and socialize with your colleagues. Of course, inside and out. We had no electricity, a massive stone Annual Silent and Live Auction and Party you’re there to attend the LTD annual meeting also. fireplace, grand piano, and tons of books." Wolff has Room: Ambassador Foyer and Ambassador 1 written many critically acclaimed teen novels, including Thursday, October 12, 2006 her first, Probably Still Nick Swansen, winner of the Marriott Hotel, 6:00 p.m. - 10:00 p.m. Michigan Author Award Luncheon International Reading Association Award, Bat Six and Sponsored by Thomson Gale Room: Ambassador 1 The Mozart Season. She was awarded the 1994 A silent auction, a live auction, a time for conversation Friday, October 13, 2006 Thumbs Up! Award by the Michigan Library with colleagues -- weaved throughout the evening will be 11:45 a.m. - 1:30 p.m. Association for her novel Make Lemonade. Her most music provided by DJ, Daniel Levin, music you can dance The Michigan Center for the Book, a program of the recent novel, True Believer, won both a Printz Honor to or just sit back and listen to. So, a night of spending Library of Michigan, and the Michigan Library Association and National Book Award for Young People’s money on the auction, enjoying colleagues, and having present the Michigan Author Award annually to recognize Literature. Wolff is hard at work on the third volume in fun is planned. a Michigan writer for his or her literary merit. the Make Lemonade Trilogy. Wolff’s luncheon In keeping with the Conference theme ‘There's no place presentation will be “At a Bend in the Zeitgeist: a Kids’ like a library,’ this year’s auction will feature another Michigan Academic Library Council Author Goes Plodding On.” Wizard of Oz-like theme - "Lions and Tigers and Bears, Luncheon oh MI!" We're looking to have some sports-based prizes Room: Marquette B as well as a number of other nice weekend getaways and State Librarian’s Excellence Award Luncheon Friday, October 13, 2006 golf vacations. In addition, the call has gone out for a Room: Cartier 11:45 a.m. - 1:30 p.m. special set of baskets, with the theme 'There's no place Thursday, October 12, 2006 The Deans/Directors of the academic libraries in like (my community).' These baskets may include a 12:00noon - 1:45 p.m. Michigan will break from their planning meeting, sit poster which tells about their location and why the Nancy Robertson, State Librarian will speak and present back, relax, and socialize with one another. In this more baskets represent their community. Several libraries, the Excellence Award to the “yet unknown” library. tranquil environment members will share there both public and academic, have indicated they will experiences, lessons learned, and unending challenges. contribute. In addition, there will be a game which takes place over the course of the evening. The poor old Wizard of Oz has

Michigan Library Association 2006 Conference 15 Michigan Library Association Annual Meetings

Wednesday, October 11 Thursday, October 12 5:00 p.m. – 5:30 p.m. 5:00 p.m. – 5:30 p.m. Management & Administration Division ...... Ambassador 3 Rural & Small Libraries Roundtable ...... Ambassador 3 Support Staff Roundtable ...... Ambassador 1 Services to Special Populations Roundtable ...... Joliet A/B Marketing & Public Relations Roundtable ...... Marquette A Information Literacy Roundtable ...... Brule A Access, Collections & Technical Services Roundtable ...... Brule B Trustees and Advocates Division ...... Cadillac A & B Friday, October 13 7:30 a.m. – 8:30 a.m. Library Technology Division Breakfast ...... Michaelangelo

16 Michigan Library Association 2006 Conference Poster Sessions What do outcomes Internet Cafè MY assessment, IDEA The Internet Café, located this year in the Ontario Foyer by the Registration area and information the Exhibit Hall (Ontario), provides conference attendees and presenters the opportu- literacy, nity to remain connected with work and family. abolishing Hours: a library Wednesday October 11, 2006: 8:30 am - 5:30 pm Thursday October 12, 2006: 8:30 am - 5:30 pm department and Friday October 13, 2005: 8:30 am - 11:00 am a coffee bar have in common? These along with Sponsored by: Innovative Interfaces, Inc. other highly interesting topics will be on display at MLA gratefully acknowledges: the Poster Sessions on Wednesday, October 11 in Library and Information Science Program, Wayne State University for donation of laptops the exhibit hall starting at 11 am. Please stop by Herrick District Library, Holland, Michigan for donation of printers and see your colleagues’ unique viewpoints on a Internet Committee Members: variety of topics of interest. Marie-Lise Shams , Chair Triza Crittle

Michigan Library Association 2006 Conference 17 Educational Tracks At-A-Glance

Wednesday, October 11 Wednesday, October 11 Wednesday, October 11 Thursday, October 12 10:45 a.m -12:00 noon 2:00 -3:15 p.m. 3:30 - 4:45 p.m. 8:30-9:45 a.m.

Library As Place W-09 Customer Service in W-19 Customer Service in T-10 24 and Counting: Comparison Sponsored by: Exhibits Open Preventing Workplace Violence Preventing Workplace Violence of the 24 Curriculum Collections in Cooperative Directors Association Part 1 (SSRT) Part 2 (SSRT) Michigan Colleges and Universities Room: Ambassador 1 Room: Ambassador 1 (ARLD)/Room: Cadillac A

W-10 The Good, the Bad and the W-20 Toto, I Have a Feeling We Exhibits Open Silly: A Behind-the-Scenes Tour of Are Not in Kansas Anymore the Journey a Book (and its Writer) (CFP) Makes (CFP)/Room: Marquette A Room: Marquette B Access W-01 Technical Services Open W-11 Internet & Pornography (IF) T-01 Google Scholar, E-journals, Sponsored by: Forum (ACTS) Room: Brule A and Library Links Michigan Library Consortium Exhibits Open Room: Brule B (MLC/ACTS) Room: Ambassador 1

Advocacy W-02 Ask the Lawyer W-12 Internal Controls for Fraud T-02 Lobbying 101 (PPC) Sponsored by: Exhibits Open (Trustees) and Abuse (Trustees) Room: Brule B Karoub Associates Room: Duluth A & B Room: Duluth A & B

Collections W-03 Preservation Administration W-13 Fantastic Non-fiction T-03 Michigan in Fiction, Film and Sponsored by: for Archives and Libraries (LM) (REF) Music (CFP) Sage Publications Exhibits Open Room: Cadillac A Ambassador 2 Room: Ambassador 2

Leadership/ W-04 Home on the Range W-14 How to Survive the Gunfight T-04 LSTA 5-year plans-Evaluation (MAD) at the OK Corral-or Better Yet, and Plans for the Future pt. 1 (LM) Management Exhibits Open Room: Ambassador 3 Avoid it in the First Place (MAD) Room: Duluth A & B Sponsored by: Ambassador 3 Michigan State University Libraries W-05 Taking the Leap: W-15 Planning an All Staff Day T-05 Quirky Qualities: How Our Transitioning from Youth to (CFP) Personalities Affect Our Jobs and Exhibits Open Management (TSD) Room: Brule B Our Colleagues (CFP) Room: Cadillac B Room: Ambassador 3

Marketing/Public W-06 Branding 101 for Libraries W-16 Michigan's Smartest Card T-06 A+ Partners in Education: (Mktg/PR) Campaign (PLFIG) Taking Library & School Relations/Fundraising Exhibits Open Room: Brule A Room: Marquette A Partnerships to a New Level (CSD/PLD) Room: Marquette A & B

Exhibits Open

Patron Service W-07 Copyright Law & Electronic W-17 Taming the Dragon: Power, T-07 Individuals with Disabilities: Exhibits Open Reference (MLC & Ref) Conflict and Love with Teenage Focusing on Abilities, pt. 1 Room: Marquette B Boys (TSD) (SSP) Room: Cadillac A Room: Joliet A & B

T-08 It's Election Time Again! Gaming and Government Exhibits Open Information (CFP) Room: Brule A Technology W-08 Top Tech Trends (LTD) W-18 RSS Toolkit for "Casting" T-09 RF I DO! Better Library Sponsored by: Exhibits Open Room: Ambassador 2 Hot Content From Your Library Collections with RFID Technology Grand Valley State University Libraries (CFP) (CFP) Room: Cadillac B Room: Cadillac B

18 Michigan Library Association 2006 Conference Thursday, October 12 Thursday, October 12 Thursday, October 12 Thursday, October 12 Friday, October 13 10:00 - 11:15 a.m. 11:15 - 12:00 noon 2:00-3:15 p.m. 3:30-4:45 p.m. 9:00-10:15 a.m.

T-20 Behind the Scenes of a T-30 Workplace Safety Awareness T-35 Academic Libraries as Place: F-08 It IS Easy Being GREEN: Children's Book (Conference (SSRT) Who Will We Be Serving and How Sustainability for Library Buildings Committee) Exhibits Open Room: Cadillac B in the Next 10-20 Years (MALC) (CFP) Room: Brule A Room: Ambassador 1 Room: Joliet A & B

T-40 Best of the Best 4 (rslat) Exhibits Open Room: Ambassador 3

T-11 Keep it on the Shelf: Diffusing T-21 Michigan eLibrary (MeL): T-31 English Matters: English F-01 What Teens are Really Doing Situations Involving Patron Virtually Yours! (LM) Conversation Groups for Online and with Technology (TSD) Challenges (IF) Exhibits Open Room: Ambassador 1 Newcomers at Your Library (CFP) Room: Marquette B Room: Ambassador 3 Room: Brule B

T-12 Combating Tax Capture: T-22 Advocacy Communications: T-32 Effective Grassroots F-02 MLA: Effective Advocacy in Developing A Library Toolbox (PPC) Exhibits Open How to Launch a Successful Lobbying: The Michigan Municipal 2006-07 (PPC) Room: Brule B Statewide Campaign (PPC) League Experience (PPC) Room: Cadillac A Room: Cadillac A Room: Cadillac A

T-13 Revolutionary Changes in the T-23 The Best New Children's T-33 The Best New Children's F-03 Buried Treasures (ARLD) Out-of-Print Book Market: Buying Books and How to Use Them in Books and How to Use Them in Room: Brule B and Selling on the Internet for Exhibits Open Your Library, pt. 1 (CSD) Your Library, pt. 2 (CSD) Libraries ACTS/LTD Room: Marquette A & B Room: Marquette A & B Room: Ambassador 2 T-14 LSTA 5-Year Plans- T-24 MLA Membership: T-34 Before You Recruit: F-04 Transforming Libraries: Evaluation and Plans for the Future Opportunities and Challenges (MC) Developing an Effective Volunteer Leader as Catalyst for Change pt. 2 (LM) Exhibits Open Room: Brule B Program (PLD) (Lead. Academy) Room: Duluth A & B Room: Ambassador 2 Room: Cadillac B

T-25 Holding Critical Conversations: A Step-By-Step Tool Exhibits Open For Addressing Tough People Issues At Work (CFP) Room: Ambassador 3 T-15 Cool Connections: T-26 Promoting Research T-36 Promoting Research F-05 Making Your Special Event Connecting with Your Community Education in Michigan: In-service Education in Michigan: In-service Special (Mktg/PR) (CFP) Exhibits Open Educational Resources Educational Resources Room: Brule A Room: Ambassador 1 (PREMIER) for the New Millenium, (PREMIER) for the New Millenium, pt. 1 (Info Lit)/Room: Brule A pt. 2 (Info Lit)/Room: Brule A T-16 How to Win Friends and Influence Faculty: Cardinal Rules and Other Ideas for Liaison Exhibits Open Librarians (CFP) Room: Cadillac B T-17 Individuals with Disabilities: T-27 Bi-Fokal Kits: Programming T-37 Celebrating Family History F-06 Have You Served a Patron Focusing on Abilities, pt. 2 Exhibits Open for Seniors Outside the Library (SSP) Month: Using Genealogy to Who Is Visually Impaired Lately? (SSP) Room: Duluth A & B Promote Library Services (LM) (LM/SBPH) Room: Joliet A & B Room: Duluth A & B Room: Duluth A & B

T-18 From Lidda the Elvin Rogue T-28 Creating Positive Customer T-38 ReachOut Reference Service to Mario the Adventuring Plumber: Exhibits Open Service Experiences in a Wayne State University's Getting Teens Back into the Challenging Environment (CFP) Librarians on Location at Old Main Library (and keeping them there) Room: Ambassador 2 (CFP)/Room: Joliet A & B (CFP)/Room: Cadillac A T-19 Digital Copyright Issues: T-29 From Tech to Tome: T-39 Using Multimedia Tutorials to F-07 Tomorrow's Professionals: Library Blogs and Web Sites Exhibits Open Spanning the Gulf Instruct Via the Internet (CFP) Library School Students' Projects (LTD/MLC) (REF/LTD) Room: Cadillac B (LTD) Room: Marquette A & B Room: Joliet A & B Room: Marquette A

Michigan Library Association 2006 Conference 19 Program Descriptions Wednesday, October 11 Registration: 7 a.m. – 5 p.m., Ontario Foyer Membership Table and Job Desk: 8 a.m. – 5 p.m. Ontario Foyer Internet Cafè: 8:30 a.m. – 5:30 p.m., Ontario Foyer Morning Networking Reception: 7 a.m. – 9 a.m. Exhibits: 10:45 a.m. – 6 p.m., Ontario

W-01 W-03 W-05 Room: Brule B Room: Cadillac A Room: Cadillac B TIME: Wednesday, October 11, 2-3:15 p.m. TIME: Wednesday, October 11, 2-3:15 p.m. TIME: Wednesday, October 11, 2-3:15 p.m. TRACK: Access TRACK: Collections TRACK: Leadership and Management SPONSORING UNIT: Access, Collections & Technical SPONSORING UNIT: Library of Michigan/Archives SPONSORING UNIT: Teen Services Division Services Roundtable of Michigan TITLE: Taking the Leap: Transitioning from Youth SPONSORED BY: Michigan Library Consortium SPONSORED BY: Sage Publications to Management TITLE: Technical Services Open Forum TITLE: Preservation Administration for Archives SPEAKERS: Eva Davis, Branch Services Manager, Ann SPEAKER: NONE and Libraries Arbor District Library; Karrie Waarala, Director of PROGRAM: The program provides a forum for discussion SPEAKERS: Carol Fink, Rare Books and Preservation Auburn Hills Public Library; Anne Heidemann, Children’s of issues relating to technical services and how they are Librarian, Library of Michigan; and Mike Harvey, State Department Head, Canton Public Library affected by technology and greater interdependency Archivist, Archives of Michigan. PROGRAM: You already know how hard being a youth among library departments. The ACTS Roundtable PROGRAM: Building a collection of archival or library librarian is - but are you ready to be a manager? The Board members will facilitate discussion of questions and materials involves more than the cost of acquiring the answer is yes! Learn from a panel of former youth topics in which the ACTS members are interested. The materials and processing them. Preserving those items librarians who have made the leap to management - topics may include but are not limited to the following: for future generations to use is considered a necessary they will share advice, experiences, challenges and suc- monograph acquisitions (print and electronic), serials component of a comprehensive archive or library pro- cesses. acquisitions (electronic and print), e-books and MARC gram. The speakers will present an overview of collec- records for e-books, MARC records for e-journals, tions care, handling, and longevity to those interested in W-06 authoritiy control, disaster preparedness, planning for establishing a preservation program. They will review Room: Brule A system downtime, serials check-in and binding, shifting strategies such as proper environmental control, conser- TIME: Wednesday, October 11, 2-3:15 p.m. journal subscriptions from print to electronic format. vation, appropriate duplication methods and disaster TRACK: Marketing/Public Relations/Fundraising preparedness, among other issues. The focus will be on SPONSORING UNIT: Marketing and Public Relations W-02 paper and photographic collections, though questions or Roundtable Room: Duluth A/B concerns about non-paper collections are welcome. TITLE: Branding 101 for Libraries TIME: Wednesday, October 11, 2-3:15 p.m. SPEAKER: Christina Pattyn, Vice President of Marketing, TRACK: Advocacy W-04 Pangborn Design. SPONSORING UNIT: Trustees and Advocates Division Room: Ambassador 3 PROGRAM: Christina Pattyn has more than 19 years of SPONSORED BY: Karoub Associates TIME: Wednesday, October 11, 2-3:15 p.m. experience managing marketing and design strategies TITLE: Ask the Lawyer TRACK: Leadership/Management for a Fortune 500 clientele. During her tenure with SPEAKER: Anne Seurynck, Attorney, Foster, Swift, Collins SPONSORING UNIT: Management & Administration Pangborn Design, she has successfully worked with & Smith, P.C. Division many global corporations on a number of endeavors, PROGRAM: An open Q & A sesion where an attorney SPONSORED BY: Michigan State University Libraries including branding, consumer marketing, annual from Foster, Swift, Collins & Smith will attempt to answer TITLE: Home on the Range: Coaching Employees reports, internal communications and packaging. Her any question from attendees on any library or employ- for Improved Work Performance clients include the Procter & Gamble Company, Blue ment law topic. SPEAKER: Charlaine Ezell, The Extra Edge Cross Blue Shield of Michigan, Detroit Science Center and PROGRAM: Any organization interested in delivering Pfizer. She also worked on projects for library systems good service and quality goods needs competent which include the Detroit Public Library, Genesee District employees. Good employees need training, good role Library and Capital Area Library District. models and plenty of coaching in order to get the job PROGRAM: This session will discuss the basics of devel- done. Learn some lessons from the Old West on how to oping a brand for your library and why that’s important. coach staff so they deliver the kind of performance you Topics covered will include: defining branding, building, want. This workshop develops a supervisor’s skill at renewing and sustaining your brand; how you can use being a coach so that desirable employee behaviors are branding to strengthen your library system; making (the recognized and rewarded and poor employee behaviors five) sense out of branding; must have design principles are reduced. to manage your brand; use of a branding checklist before starting any project; and branding successes and mistakes.

20 Michigan Library Association 2006 Conference Program Descriptions Wednesday, October 11 Registration: 7 a.m. – 5 p.m., Ontario Foyer Membership Table and Job Desk: 8 a.m. – 5 p.m. Ontario Foyer Internet Cafè: 8:30 a.m. – 5:30 p.m., Ontario Foyer Morning Networking Reception: 7 a.m. – 9 a.m. Exhibits: 10:45 a.m. – 6 p.m., Ontario Michigan Library Association W-07 PROGRAM: From his growing-up years in the austere Room: Marquette B world of Detroit’s Brewster Projects, to his outstanding 2006 Conference Special Events TIME: Wednesday, October 11, 2-3:15 p.m. tenure as that city’s long-serving Chief of Police, “Ike” Wednesday, October 11, 2006 TRACK: Patron Service McKinnon draws upon his often hard-nosed life experi- SPONSORING UNIT: Michigan Library Consortium/ ences with an effervescent mix of humor and optimism, Reference Division to teach others how to unlock the hidden potential and Library Student Breakfast TITLE: Copyright Law & Electronic Reference unwavering resilience that lie deep within each of us. Room: Duluth A/B SPEAKER: Ruth Dukelow, Associate Director, Michigan His two-hour presentation imparts the message that 7:30 a.m. - 8:30 a.m. Library Consortium good customer service in libraries is very important and Co-sponsored by: Oakland Community College PROGRAM: Libraries offering reference services in any is just as important as the manner in which we handle and the University of Michigan/Dearborn, Mardigian Library electronic format – email, IM, web forms, virtual refer- ourselves in the presence of all people, like co-workers ence software (QuestionPoint, tutor.com) – need to be and the public we serve, to prevent workplace violence. aware of copyright issues arising from electronic refer- After the presentation, there will be a book signing. “In Trustees and Advocates Division ence transactions. This session will cover situations the Line of Duty” and “North Between the Houses” are Breakfast where libraries could be liable for copyright infringe- just a couple of the books he’s written. Room: Cadilac A/B ment in the provision of electronic reference services. 7:30 am - 9:00 am W-10 Sponsored by: Bendzinski & Co.;Comerica Bank; W-08 Room: Marquette A Fanning/ Howey Associates, Inc.; Room: Ambassador 2 TIME: Wednesday, October 11, 2-3:15 p.m. Law Weathers & Richardson, P.C.; Miller Canfield; TIME: Wednesday, October 11, 2-3:15 p.m. TRACK: Library As Place Paddock & Stone; Plante & Moran; Trane®. TRACK: Technology SPONSORING UNIT: Call for Presentations SPONSORING UNIT: Library Technology Division TITLE: The Good, the Bad, and the Silly: A Behind- MLA Annual Meeting and Keynote SPONSORED BY: Grand Valley State University Libraries the-Scenes Tour of the Journey A Book (and its TITLE: Top Tech Trends writer) Makes from the Notorious Slush-pile to Address: Omar Wasow, “Today’s SPEAKER: Sheryl Cormicle Knox, Technology Director, Publication Technologies: Library of the Next Capital Area District Library SPEAKER: Shutta Crum is an award-winning writer of Generation” PROGRAM: Top trends in technology and how they affect books for children and poetry for adults, as well as a sto- Room: Ambassador 3 libraries—Among the bleeding edge inventions, what ryteller and a retired youth librarian who was awarded 9 am - 10:30 am holds promise? As more and more libraries adopt them, the Michigan Library Association’s Award of Merit in how are yesterday’s innovations panning out? What 2002. trends in the consumer market are going to have an PROGRAM: Noted children’s book writer, Shutta Crum, Exhibits Grand Opening effect on our collections and services? Come hear one will highlight points of interest along the difficult, but Room: Ontario person’s educated guesses and share your perceptions. often hilarious, route out of “Slushville” and into print. 10:45 am - 12 noon Shutta has worked with seven editors at five publishing W-09 houses and is the perfect guide for eye-opening detours Awards Luncheon Room: Ambassador 1 through a writer’s everyday countryside that covers Room: Mackinaw working with agents, the “Oh, geesh! Not again!” revi- TIME: Wednesday, October 11, 2-3:15 p.m. 11:45 am - 1:45 pm sion process, working with editors, working with illustra- TRACK: Library as Place Sponsored by: Library Design Associates SPONSORING UNIT: Support Staff Roundtable tors, getting reviewed, marketing, and finding the per- SPONSORED BY: Cooperative Directors Association fect fan. Uncover the secret world of the books we loan TITLE: Customer Service in Preventing Workplace to our patrons: discover how a book makes it to market, Student Day Wrap Up Reception Violence (Part 1) and what writers for young readers are up against Room: Duluth A/B SPEAKER: Dr. Isaiah McKinnon, former Chief of Police today. And for those attendees interested in someday 4:45 p.m. - 5:30 p.m. for the City of Detroit; Associate Professor at the journeying down that road, directions (handouts) will be University of Detroit-Mercy supplied. Celebrate Detroit All Conference Reception at the Skillman Branch Library of the Detroit Public Library Reception from 6:00 pm - 8:00 pm Co-Sponsored by: Detroit Public Library Friends Foundation and the Wayne State University Library System

Michigan Library Association 2006 Conference 21 Program Descriptions Wednesday, October 11 Registration: 7 a.m. – 5 p.m., Ontario Foyer Membership Table and Job Desk: 8 a.m. – 5 p.m. Ontario Foyer Internet Cafè: 8:30 a.m. – 5:30 p.m., Ontario Foyer Morning Networking Reception: 7 a.m. – 9 a.m. Exhibits: 10:45 a.m. – 6 p.m., Ontario

W-11 Township Public Library need, but what about the needs of the staff? Have you Room: Brule A PROGRAM: You’ve heard of Fantastic Fiction, hear comes ever wondered what it would be like to set aside a day TIME: Wednesday, October 11, 3:30-4:45 p.m. Fantastic Non-Fiction! Not everyone reads fiction. for staff development? Kent District Library plans an TRACK: Access Sharpen your reader’s advisory skills with this reliable annual event at which staff members are provided ded- SPONSORING UNIT: Intellectual Freedom Committee recommendations of the best titles in biography, history, icated time for professional growth and development. SPONSORED BY: Michigan Library Association and “non-fiction that reads like fiction”. Head back to Participants of this program will learn the “ins” and TITLE: Internet and Pornography your reference desk with great suggestions to satisfy “outs” of planning such a day—and doing it on a budg- SPEAKERS: Anne Seurynck, Attorney, Foster, Swift, your toughest non-fiction patrons. et! Programming and educational topics presented over Collins & Smith, P.C.; Cliff Haka, Director of Libraries, the previous years will be provided as outlines, enabling Michigan State University; Larry Neal, Director, Clinton- W-14 attendees to leave prepared for the logistics of planning Macomb Public Library Room: Ambassador 3 such a day and the knowledge of types of topics that PROGRAM: All you ever wanted to know about coping with TIME: Wednesday, October 11, 3:30-4:45 p.m. may be most helpful in providing staff this learning the Internet and accessible pornography in the library! TRACK: Leadership and Management opportunity. It is a time for staff to relate with one Although legal for adults and illegal for children, screen SPONSORING UNIT: Management and Administration another away from the branches in an environment that displays are often offensive to other patrons. Learn how Division is conducive to building staff morale, enjoying the com- to protect the first amendment rights of your computer SPONSORED BY: Michigan State University Libraries pany of co-workers and making learning fun! users, while offending other library patrons as little as TITLE: How to Survive the Gunfight at the OK possible. Find out about Internet policies and procedures, Corral—or Better Yet, Avoid It in the First Place W-16 and staff training in public and academic libraries. SPEAKER: Wanda K. Joseph, Creative Conflict Resolution. Room: Marquette A A trained mediator since 1994. TIME: Wednesday, October 11, 3:30-4:45 p.m. W-12 PROGRAM: Conflict in the library can be the undoing of TRACK: Marketing/Public Relations/Fundraising Room: Duluth A/B the OK Corral or it can signal an opportunity for improv- SPONSORING UNIT: TIME: Wednesday, October 11, 3:30-4:45 p.m. ing life at the working ranch. Dueling employees can zap SPONSORED BY: Public Library Funding Initiative Group TRACK: Advocacy the life out of your one horse town unless you turn their TITLE: Michigan’s Smartest Card Campaign SPONSORING UNIT: Trustees and Advocates Division energy around. Dealing with the aftermath of a gunfight SPEAKER: Polly Koenigsknecht, Print Communications SPONSORED BY: Karoub Associates can be one of the manager’s biggest challenges. PROGRAM: Polly will give a brief overview of the TITLE: Internal Controls for Fraud and Abuse Repairing the harm for the walking wounded means Smartest Card campaign; 3- 4 representatives from pilot SPEAKER: Kris Cusumano, Plante & Moran, PLLC addressing the root causes of the battle. Conflict resolu- libraries will discuss their experiences with the campaign. PROGRAM: The program will provide an introduction to tion is the process of resolving a dispute, by providing for Fraud Triangle and how to apply this concept in your each side’s needs, and adequately addressing their inter- W-17 library. We will highlight controls over cash reciepts, ests so that they are satisfied with the outcome. Conflict Room: Cadillac A cash disbursements payroll and fixed assets. Also, we resolution aims to end conflicts before they start or lead TIME: Wednesday, October 11, 3:30-4:45 p.m. will identify what policies should be in place with regards to destructive fighting. And sometimes it means sending TRACK: Patron Service to handling cash in the library; as well as policies and the gunslinger onto the next town. This conflict resolution SPONSORING UNIT: Teen Services Division controls with regards to authorization of disbursements session will give us a framework for understanding and TITLE: Taming the Dragon: Power, Conflict and and payment of bills. At the conclusion of the program, even appreciating conflict. With practice sessions, we’ll Love and Teenage Boys you will be better prepared to protect against the poten- have a chance to enhance our skills for managing diffi- SPEAKER: Ted Braude, Health Psychologist tial of financial fraud. cult employees and for creating a climate where respect- PROGRAM: Teenage boys can drive you crazy! Raging hor- ful communication is the expected practice. mones, exploding emotions, reckless behavior, and alien- W-13 ated withdrawal. Like dragons, they can be dangerous Room: Ambassador 2 W-15 whether they’re awake or asleep. Do you know what the TIME: Wednesday, October 11, 3:30-4:45 p.m. Room: Brule B quiet ones are up to? Come to this impactful presentation TRACK: Collections TIME: Wednesday, October 11, 3:30 – 4:45 p.m. and receive the weapons of knowledge and skill that’ll SPONSORING UNIT: Reference Division TRACK: Leadership and Management enable you to tame the dragon, learn skills to deal with SPONSORED BY: Sage Publications SPONSORING UNIT: Call for Presentations these dragons after school, at the desk or in a program! TITLE: Fantastic Non-Fiction TITLE: Planning an All Staff Day SPEAKERS: Katie Bell Moore, Director, Ransom District SPEAKER: Brian Mortimore, Human Resources Director, Library; Darlene Johnson-Bignotti, Librarian, Oakland Kent District Library. Community College (Royal Oak Campus); Marika PROGRAM: Library staff work tirelessly day in and day Zemke, Adult Services Librarian, West Bloomfield out to provide the information and services that patrons

22 Michigan Library Association 2006 Conference Program Descriptions Wednesday, October 11 Registration: 7 a.m. – 5 p.m., Ontario Foyer Membership Table and Job Desk: 8 a.m. – 5 p.m. Ontario Foyer Internet Cafè: 8:30 a.m. – 5:30 p.m., Ontario Foyer Morning Networking Reception: 7 a.m. – 9 a.m. Exhibits: 10:45 a.m. – 6 p.m., Ontario

W-18 McKinnon draws upon his often hard-nosed life experi- Room: Cadillac B ences with an effervescent mix of humor and optimism, Michigan Library Association TIME: Wednesday, October 11, 3:30 – 4:45 p.m. to teach others how to unlock the hidden potential and TRACK: Technology unwavering resilience that lie deep within each of us. 2006 Conference Special Events SPONSORING UNIT: Call for Presentations His two-hour presentation imparts the message that Thursday, October 12, 2006 SPONSORED BY: Grand Valley State Univesity Libraries good customer service in libraries is very important and TITLE: RSS Toolkit for ‘Casting’ Hot Content From is just as important as the manner in which we handle Your Library ourselves in the presence of all people, like co-workers SPEAKER: Michael Samson, Public Services Librarian, and the public we serve, to prevent workplace violence. Academic Librarians Luncheon Wayne State University Law School Library After the presentation, there will be a book signing. “In Room: Cabot PROGRAM: Using RSS feeds (XML technology) to aggre- the Line of Duty” and “North Between the Houses” are 12:00 noon - 1:45 pm gate (receive) and syndicate (distribute) news, podcasts, just a couple of the books he’s written. Co-Sponsored by the University of Windsor Library and the and videocasts is one of the hottest new ways libraries University of Detroit Mercy Libraries can capitalize on the Web 2.0 for promoting their W-20 resources and services. Informing patrons in real-time Room: Marquette B about premium level content and indispensable informa- TIME: Wednesday, October 11, 3:30-4:45pm Children’s and Teen Services Division’s tion that can be found on the Internet and is also readi- TRACK: Library As Place Author Luncheon ly available in your library is quite easy once you start SPONSORING UNIT: Call for Presentations Room: Mackinac using the RSS toolkit. Librarians and staff in all libraries TITLE: “Toto, I Have a Feeling We Are Not In will be able to use this toolkit to implement a variety of Kansas Anymore!” 12:00 noon - 1:45 pm Internet web services in order to create real-time distri- SPEAKERS: Bambi Mansfield-Sanderson, Director, bution channels for ‘scraping’ the web and ‘piping’ hot Crawford County Library System; Anna Biernat, Program content from their catalogs and web sites. This session Director, Crawford County Library System; Jennifer State Librarian’s Excellence Award will also introduce the audience to the WSU Arthur Neef Dean, Director, Northland Library Cooperative. Luncheon Law Library approach to ‘casting’ hot content to its law PROGRAM: Hold on to your ruby red shoes…for this Room: Cartier faculty, law students, and law staff and a step-by-step session will be a tornado of information and ideas that 12:00 noon - 1:45 pm overview of casting hardware, software and server will help all libraries to become the “Emerald City” of account set-up followed by a live casting demo will end their own community. Join us as we show you how to the session. change the dreary gray perceptions and stereotypes of libraries into a colorful world of excitement and enthusi- University of Michigan W-19 asm. Attendees will be invited to peek into the minds of Alumni Reception Room: Ambassador 1 two crazy and creative women who have rejected doing Room: Cabot TIME: Wednesday, October 11, 3:30-4:45 p.m. things as they have been done in the past and have 5:00 pm - 6:00 pm TRACK: Library as Place instead “Followed the Yellow Brick Road” to make their SPONSORING UNIT: Support Staff Roundtable library system the Land of OZ… Warning: This session SPONSORED BY: Cooperative Directors Association is not for those of you who are content with your library Wayne State University TITLE: Customer Service in Preventing Workplace system the way that it is today, are comfortable in what Violence (Part 2) you currently do, and are unwilling to consider Alumni Reception SPEAKER: Dr. Isaiah McKinnon, former Chief of Police change… Room: Cartier for the City of Detroit; Associate Professor at the 5:00 pm - 6:00 pm University of Detroit-Mercy PROGRAM: From his growing-up years in the austere world of Detroit’s Brewster Projects, to his outstanding “Taste of Detroit” and "Lions and tenure as that city’s long-serving Chief of Police, “Ike” Tigers and Bears, oh MI!" Annual Silent and Live Auction Room: Ambassador Foyer and Ambassador 1 Marriott Hotel, 6:00-10:00pm Sponsored by Thomson Gale

Michigan Library Association 2006 Conference 23 Program Descriptions Thursday, October 12 Registration: 7 a.m. – 5 p.m., Ontario Foyer Membership Table and Job Desk: 8 a.m. – 5 p.m. Ontario Foyer Internet Cafè: 8:30 a.m. – 5:30 p.m., Ontario Foyer Morning Networking Reception: 7 a.m. – 9 a.m. Exhibits: 10:45 a.m. – 6 p.m., Ontario

T-01 T-03 T-05 Room: Ambassador 1 Room: Ambassador 2 Room: Ambassador 3 TIME: Thursday, October 12, 8:30-9:45 a.m. TIME: Thursday, October 12, 8:30-9:45 a.m. TIME: Thursday, October 12, 8:30-9:45am TRACK: Access TRACK: Collections TRACK: Leadership and Management SPONSORING UNIT: Michigan Library Consortium/ SPONSORING UNIT: Call for Presentations SPONSORING UNIT: Call for Presentations Access, Collections and Technical SPONSORED BY: Sage Publications TITLE: Quirky Qualities: How Our Personalities Services Roundtable TITLE: Michigan in Fiction, Film and Music Affect Our Jobs and Our Colleagues SPONSORED BY: Michigan Library Consortium SPEAKERS: Randy Riley, Special Collections Manager, SPEAKERS: Paula Storm, Science/Technology Librarian, TITLE: Google Scholar, E-Journals, and Library Links Library of Michigan; Melissa Barnard, Director, Grace A. Eastern Michigan University; Susann deVries, Education SPEAKERS: JR Jenkins, Group Product Manager, Serials Dow Memorial Library; Richard Douglas, Manager, Video Librarian, Eastern Michigan University Solutions; John Rutherford, Wayne State University; To Go, Lansing, MI. PROGRAM: Working with colleagues adds a fascinating Martha Spicuzza, Mossey Library, Hillsdale College PROGRAM: What do Motown, Elmore Leonard and “Road and challenging component to any job. We have all PROGRAM: Google Scholar can help patrons access your to Perdition” all have in common? This session will be worked with the: locomotive, perfectionist, not-my-job- library’s resources. Using your library’s link resolver, an informal discussion of books, movies and music that er, rumormonger, sacrificer and/or pessimist. Team Google Scholar can help your patrons locate scholarly lit- have strong connections to Michigan. The discussion will environments in a library require use of communication erature within your library’s electronic journal resources. highlight several works of fiction written by Michigan skills, but what happens when they hear what you are Google Scholar can also direct your patrons to materials authors or set in Michigan, movies with Michigan settings saying, but are not actually listening? This session will in your print collection. Program panelists include and music made/produced by musicians in Michigan. enhance how you interact with different personality Michigan academic librarians who will discuss their expe- Attendees will receive strong recommendations from the types without jeopardizing your sanity. In this session riences with Google Scholar and their recommendations presenters concerning what’s good and what’s not so the presenters will explain the background of personali- to other libraries. A representative from Serials Solutions good in the area of Michigan film, music and books. ty theory, encourage the audience to examine their own will present information on Article Linker’s upcoming personalities using various exercises, and, using skits, feature to compile Google Scholar usage statistics. T-04 demonstrate sample personality traits and coping mech- Room: Duluth A/B anisms. T-02 TIME: Thursday, October 12, 8:30-9:45 a.m. Room: Brule B TRACK: Leadership and Management T-06 TIME: Thursday, October 12, 8:30-9:45 a.m. SPONSORING UNIT: Library of Michigan Room: Marquette A/B TRACK: Advocacy SPONSORED BY: Michigan State University Libraries TIME: Thursday, October 12, 8:30-9:45 a.m. SPONSORING UNIT: Public Policy Committee TITLE: LSTA 5 Year Plans - Evaluation and Plans TRACK: Marketing/Public Relations/Fundraising SPONSORED BY: Karoub Associates for the Future (Part 1) SPONSORING UNIT: Children’s Services Division/Public TITLE: Lobbying 101 SPEAKERS: Karren Reish, Library Grants Coordinator, Library Division SPEAKER: Erin Skene, Michigan Public Policy Initiative Library of Michigan; Sheryl Mase, Director of Statewide TITLE: A+ Partners in Education: Taking Library Director, Michigan Nonprofit Association Services, Library of Michigan and School Partnerships to a New Level PROGRAM: This interactive workshop is designed to help PROGRAM: Let us know what you think! Join the Library SPEAKERS: Carol Fritts, Howard County Public Schools; busy professionals learn how to use simple, effective of Michigan for a focus group discussion on how the LSTA Rita Snyder, Howard County Library techniques to advocate for their organizations. program and current 5 Year Plan have been implement- PROGRAM: The panel will share their experiences in set- Participants will learn basic advocacy techniques and ed and what direction the Michigan library community ting up a very successful partnership between Howard how to develop grassroots networks. should go in for the next 5 Year Plan. The current 5 Year County Library and Howard County Public Schools. They Plan is from 1997 to 2002 and we need to evaluate our will explain the steps involved and the staff needed to progress and programs. We also need to plan where we get a formal partnership with schools started. Learn to want to go for the upcoming 2003-2008 5 Year Plan for use the resources you have now to establish a mutually LSTA funds in Michigan. beneficial and structured program with your local schools.

24 Michigan Library Association 2006 Conference Program Descriptions Thursday, October 12 Registration: 7 a.m. – 5 p.m., Ontario Foyer Membership Table and Job Desk: 8 a.m. – 5 p.m. Ontario Foyer Internet Cafè: 8:30 a.m. – 5:30 p.m., Ontario Foyer Morning Networking Reception: 7 a.m. – 9 a.m. Exhibits: 10:45 a.m. – 6 p.m., Ontario

T-07 PROGRAM: This program will showcase the efforts of T-10 Room: Joliet A/B three local librarians who created a game related to how Room: Cadillac A TIME: Thursday, October 12, 8:30-9:45 a.m. to find political science, government, and legal TIME: Thursday, October 12, 8:30-9:45 a.m. TRACK: Patron Service resources. We are planning for an interactive group ses- TRACK: Library As Place SPONSORING UNIT: Services to Special Populations sion where the audience participates in trying to find rel- SPONSORING UNIT: Academic and Research Libraries Roundtable/Women’s National Book Association, Detroit evant resources through solving an intricate but fun puz- Division Chapter zle. We will then show the audience how to create such SPONSORED BY: Cooperative Directors Association TITLE: Individuals with Disabilities: Focusing on games for their own subject areas. Research shows that TITLE: 24 and Counting: A Comparison of the 24 Abilities (Pt.1) the millenials do not want to learn library resources Curriculum Collections in Michigan Colleges and SPEAKERS: Terry L. Howard, Coordinator, Leadership through the traditional tour and lecture methods. Our Universities and Economic Independence Program; Gregory W. own experience establishes that no matter who your SPEAKER: Rita Kohrman, Education Resources Librarian, Ulferts, Professor, College of Business Administration, patrons are, faculty, students, or members of the public, Grand Valley State University University of Detroit Mercy; Maria Cebreco, President, finding government and legal related information can PROGRAM: There are currently 22 curriculum resource Cebreco Consulting be a tedious and time consuming task. Gaming is a part centers (CRCs) supporting education faculty and students PROGRAM: We invite participants to tackle the issues of most children’s lives so we decided to bring the lessons in the Michigan academic institutions. Two are very close surrounding the facts and myths regarding individuals of American government into a puzzle related game. to opening. These unique centers hold education mate- with disabilities. This workshop will help to increase Let’s play! rials of all formats useful to education students in learn- your understanding of how to effectively serve people ing about textbooks, how to use hands-on materials, with disabilities. Topics include understanding the legal T-09 how to evaluate education software, even planning actu- requirements under the ADA; enhancing strategies for Room: Cadillac B al lessons for classes or student teaching. Michigan CRCs meeting the needs of diverse cultures; learning practical TIME: Thursday, October 12, 8:30-9:45 a.m. vary in sizes from bookcase size to over 9,700 square skills in providing accommodations; creating an inclusive TRACK: Technology feet. With the decreasing academic budgets, many of the environment; evaluating implementation efforts and SPONSORING UNIT: Call for Presentations CRCs are facing difficulties, one forcing to close. results; and identifying effective outreach strategies in SPONSORED BY: Grand Valley State University Libraries Meanwhile, there are education librarians and depart- recruitment and retention of employees with disabilities. TITLE: RF I DO! Better Library Collections With ments dreaming of having such a collection for their stu- Get all this information and more from a roundtable RFID Technology dents. In 2003, ACRL recognized the importance of CRCs panel that can give you personal stories and answer SPEAKERS: Mary A. Kelly, Reference Librarian, Salem- by releasing standards and guidelines for these collec- those hard to ask questions. The discussion and research South Lyon District Library; Derek Engi, Network tions. Learn the state of the CRCs and how the librarians based information on diverse populations with disabili- Administrator, Salem-South Lyon District Library. and paraprofessionals work with their patrons. ties will leave participants with useful workable strate- PROGRAM: RFID technology has much more to offer gies that will start their journey to meeting the needs of librarians beyond collection security and self check-out. T-11 diverse people with disabilities. This presentation will explain the potential to make a Room: Ambassador 3 collection better by gathering real-time data using an TIME: Thursday, October 12, 10-11:15 a.m. T-08 RFID system. It will also describe how to use RFID tech- TRACK: Access Room: Brule A nology to weed collections more effectively and to mon- SPONSORING UNIT: Intellectual Freedom Committee TIME: Thursday, October 12, 8:30-9:45 a.m. itor library usage beyond circulation. There will be a SPONSORED BY: Michigan Library Consortium TRACK: Patron Service demonstration of some of the data gathering performed TITLE: Keep It on the Shelf: Diffusing Situations SPONSORING UNIT: Call for Presentations at the Salem-South Lyon District Library with the use of Involving Patron Challenges TITLE: It’s Election Time Again! Gaming and the Checkpoint system inventory wand. Libraries cur- SPEAKERS: Susan Gilmore, Library Media Specialist, Government Information! rently using an RFID system will gain new insight to its Airport High School; Monica Harris, Head of Youth SPEAKERS: Anne L. Cottongim, Public Services Librarian, capabilities, and those considering RFID technology will Services, Marshall District Library; Connie Ilmer, Head of Arthur Neef Law Library, Wayne State University; be amazed at its usefulness and versatility in the area of Youth Services, Baldwin Public Library Monique Andrews, Public Services Librarian, Wayne collection management. PROGRAM: The old saying that “an ounce of prevention State University; Cynthia Krolikowski, Librarian III, is worth a pound of cure” is true. This session will show- Wayne State University case practical advice, procedures, and techniques to help library staff deal with a patron at the public service desk challenging material in the collection as inappropriate. Attendees will leave with tips and strategies for coping with patrons, challenges, and handling sensitive censor- ship situations.

Michigan Library Association 2006 Conference 25 Program Descriptions Thursday, October 12 Registration: 7 a.m. – 5 p.m., Ontario Foyer Membership Table and Job Desk: 8 a.m. – 5 p.m. Ontario Foyer Internet Cafè: 8:30 a.m. – 5:30 p.m., Ontario Foyer Morning Networking Reception: 7 a.m. – 9 a.m. Exhibits: 10:45 a.m. – 6 p.m., Ontario

T-12 T-14 PROGRAM: As the role of university libraries continues to Room: Brule B Room: Duluth A/B change rapidly, librarians’ communication with faculty TIME: Thursday, October 12, 10-11:15 a.m. TIME: Thursday, October 12, 10-11:15 a.m. members becomes increasingly important. Taking the TRACK: Advocacy TRACK: Leadership and Management time to think about liaison activities, set some goals, and SPONSORING UNIT: Public Policy Committee SPONSORING UNIT: Library of Michigan design a liaison plan can make a real difference. In this SPONSORED BY: Karoub Associates SPONSORED BY: Michigan State University Libraries session, an experienced academic librarian who has TITLE: Combating Tax Capture: A Library Toolbox TITLE: LSTA 5 Year Plans – Evaluation and Plans worked successfully with business school faculty at three SPEAKERS: Josie Parker, Director, Ann Arbor District for the Future (Part 2) universities shares insights on and practical ideas for Library; Gail Parsons, Public Libaries of Saginaw, Steve SPEAKERS: Karren Reish, Library Grants Coordinator, establishing effective working relationships with teach- Lasher, Foster, Swift, Collins & Smith, P.C. Library of Michigan; Sheryl Mase, Director of Statewide ing faculty. The audience will also be invited to share PROGRAM: Any library with a voted milage is at risk of Services, Library of Michigan liaison ideas and experiences. losing tax dollars through tax capture and tax abate- PROGRAM: Let us know what you think! Join the Library ment schemes. Come learn if you’re affected, how to of Michigan for a focus group discussion on how the LSTA T-17 calculate your loss, how to recoup some funding, and program and current 5 Year Plan have been implement- Room: Joliet A/B how to advocate for change. ed and what direction the Michigan library community TIME: Thursday, October 12, 10-11:15 a.m. should go in for the next 5 Year Plan. The current 5 Year TRACK: Patron Service T-13 Plan is from 1997 to 2002 and we need to evaluate our SPONSORING UNIT: Services to Special Populations Room: Ambassador 2 progress and programs. We also need to plan where we Roundtable/Women’s National TIME: Thursday, October 12, 10-11:15 a.m. want to go for the upcoming 2003-2008 5 Year Plan for Book Association, Detroit Chapter TRACK: Collections LSTA funds in Michigan. For further information, includ- TITLE: Individuals with Disabilities: Focusing on SPONSORING UNIT: Access, Collections and Technical ing the current 5 Year Plan and previous evaluations, Abilities (Pt. 2) Services Roundtable and Library Technology Division please see the documents at www.michigan.gov/lsta. SPEAKERS: Terry L. Howard, Coordinator, Leadership SPONSORED BY: Sage Publications and Economic Independence Program; Gregory W. TITLE: Revolutionary Changes in the Out-of-print T-15 Ulferts, Professor, College of Business Administration, Book Market: Buying and Selling on the Internet Room: Ambassador 1 University of Detroit Mercy; Maria Cebreco, President, for Libraries TIME: Thursday, October 12, 10-11:15 a.m. Cebreco Consulting SPEAKER: Dr. Robert Holley, Professor, Library & TRACK: Marketing/Public Relations/Fundraising PROGRAM: We invite participants to tackle the issues Information Science Program, Wayne State University SPONSORING UNIT: Call for Presentations surrounding the facts and myths regarding individuals PROGRAM: The Internet has revolutionized the out-of- TITLE: Cool Connections: Connecting With Your with disabilities. This workshop will help to increase print book market. Now that any book owner can Community your understanding of how to effectively serve people become a seller on Amazon.com or Half.com, buyers, SPEAKER: James M. Rancilio, Director, Bullard Sanford with disabilities. Topics include understanding the legal including libraries, have near instant access to over 6 Memorial Library requirements under the ADA; enhancing strategies for million titles. While availability is up to around 95% for PROGRAM: Mr. Rancilio will discuss how libraries can ful- meeting the needs of diverse cultures; learning practical 19th and 20th century titles, prices are down so that fill community needs by networking and collaborating skills in providing accommodations; creating an inclusive most popular works since 1950 are available for $2.95 with other community groups, government agencies, etc. environment; evaluating implementation efforts and or less. Libraries can now easily find retrospective mate- Examples of creative, collaborative programs and serv- results; and identifying effective outreach strategies in rials to fill in gaps and to serve as an alternative to inter- ices will be shared. Collaboration as an element to suc- recruitment and retention of employees with disabilities. library loan. Libraries, especially those with active cessful grant writing, and improving community support Get all this information and more from a roundtable Friends groups who can list the books and take care of by promoting the library’s ability to collaborate with panel that can give you personal stories and answer the transaction, can also become sellers and bring in other area organizations will be shown. those hard to ask questions. The discussion and research much more money for rejected gifts and discards than based information on diverse populations with disabili- the traditional book sale. T-16 ties will leave participants with useful workable strate- Room: Cadillac B gies that will start their journey to meeting the needs of TIME: Thursday, October 12, 10-11:15 a.m. diverse people with disabilities. TRACK: Marketing/Public Relations/Fundraising SPONSORING UNIT: Call for Presentations TITLE: How to Win Friends and Influence Faculty: Cardinal Rules and Other Ideas for Liaison Librarians SPEAKER: Kate Pittsley, Business Librarian, Eastern Michigan University

26 Michigan Library Association 2006 Conference Program Descriptions Thursday, October 12 Registration: 7 a.m. – 5 p.m., Ontario Foyer Membership Table and Job Desk: 8 a.m. – 5 p.m. Ontario Foyer Internet Cafè: 8:30 a.m. – 5:30 p.m., Ontario Foyer Morning Networking Reception: 7 a.m. – 9 a.m. Exhibits: 10:45 a.m. – 6 p.m., Ontario

T-18 anime for teens, and using these popular collections to T-20 Room: Cadillac A increase your overall teen circulation. Finally, you will learn Room: Brule A TIME: Thursday, October 12, 10-11:15 a.m. tried and true tips on publicizing your events and new TIME: Thursday, October 12, 10-11:15 a.m. TRACK: Patron Service collections in ways that teens really do pay attention to. TRACK: Library As Place SPONSORING UNIT: Call for Presentations SPONSORING UNIT: Michigan Library Association TITLE: From Lidda the Elvin Rogue to Mario the T-19 Conference Committee Adventuring Plumber: Getting Teens Back into Room: Marquette A/B SPONSORED BY: The Cooperative Directors Association the Library (and keeping them there) TIME: Thursday, October 12, 10-11:15 a.m. TITLE: Behind the Scenes of a Children’s Book SPEAKER: Megan Johnson, Teen Services Librarian, TRACK: Technology SPEAKERS: Gijsbert “Nick”van Frankenhuyzen, chil- Rochester Hills Public Library SPONSORING UNIT: Michigan Library Consortium/ dren’s book illustrator and artist/muralist, Hazel Ridge PROGRAM: It’s a constant struggle to get teens interested in Library Technology Division Workshop and Gallery; Robbyn Smith, children’s book the library, and to keep them coming back. At the Rochester SPONSORED BY: Grand Valley State University Libraries author Hills Public Library, Teen Librarians have had great success TITLE: Digital Copyright Issues: Library Blogs and PROGRAM: Enjoy the entertaining anecdotes of how van with their creative collection development strategies and Web Sites Frankenhuyzen uses friends, family neighbors and even their exciting teen-driven programs — all without spend- SPEAKER: Ruth Dukelow, Associate Director, Michigan strangers to create his children’s books. A hands-on ing a fortune. At this presentation, you will learn how to Library Consortium drawing session for all participants will follow the slide host a Dungeons and Dragons session, start up a Graphic PROGRAM: Your library’s presence on the Internet show. Take amusing true stories about his books and Novel Book Club, and host anime film festivals. We will also through your library blog or web site opens the door to new art skills back to your class room. talk about the collections that keep teens coming in droves, a myriad of digital copyright issues. This session will including discussions on how to start a video game collection address what libraries need to do to avoid copyright without breaking the bank, picking the best games and infringement on the Internet.

ARCHITECTURE • PLANNING • INTERIOR DESIGN

Milwaukee, Wisconsin 414.944.9000 Madison, Wisconsin 608.250.0100 www.eadp.com

Michigan Library Association 2006 Conference 27 Program Descriptions Thursday, October 12 Registration: 7 a.m. – 5 p.m., Ontario Foyer Membership Table and Job Desk: 8 a.m. – 5 p.m. Ontario Foyer Internet Cafè: 8:30 a.m. – 5:30 p.m., Ontario Foyer Morning Networking Reception: 7 a.m. – 9 a.m. Exhibits: 10:45 a.m. – 6 p.m., Ontario

T-21 T-23 T-25 Room: Ambassador 1 Room: Marquette A/B Room: Ambassador 3 TIME: Thursday, October 12, 2-3:15 p.m. TIME: Thursday, October 12, 2-3:15 p.m. TIME: Thursday, October 12, 2-3:15 p.m. TRACK: Access TRACK: Collections TRACK: Leadership and Management SPONSORING UNIT: Library of Michigan SPONSORING UNIT: Children’s Services Division SPONSORING UNIT: Call for Presentations SPONSORED BY: Michigan Library Consortium SPONSORED BY: Sage Publications SPONSORED BY: Michigan State University Libraries TITLE: Michigan eLibrary (MEL): Virtually Yours! TITLE: The Best New Children’s Books and How TITLE: Holding Critical Conversations: A Step-by- SPEAKERS: Sheryl Mase, Director of Statewide Services; to Use Them in Your Library (Pt. 1) step Tool for Addressing Tough People Issues at Susanna L. Davidsen, Coordinator, Michigan eLibrary; SPEAKERS: Ieva Bates, Youth Services Librarian, Ann Work Louise Bugg. MeLCatalog Project Coordinator Arbor District Library—Northeast Branch; Rita Haring, SPEAKER: Kathy Pyatt, Management Coach, Pyatt & PROGRAM: The Michigan eLibrary is 14 years old this Youth Specialist, Kent District Library—Wyoming Associates LLC, A Career Enhancement Company year and still growing! Speakers from the Library of Branch; Deb Bodner, Head of Youth Services, Clinton- PROGRAM: All too often, managers and others avoid Michigan and the Michigan Library Consortium will look Macomb Public Library; Kristen Remenar, Children’s having critical conversations with employees about poor at MeL’s current offerings and future directions. MeLCat, Librarian, Orion Township Public Library; Connie Ilmer, work performance, unacceptable behavior, or personali- the database evaluations and digitization projects will be Head of Youth Services, Baldwin Public Library ty conflict because they don’t know how to do it produc- highlighted. If you use MeL in your library, are thinking PROGRAM: 5 members of the 2005 Mitten Award com- tively. In this session, participants will learn how to iden- about joining MeLCat or have just heard about MeL, mittee will share their expertise on the newest, best tify when a critical conversation is necessary and a step- come hear the latest and get answers to your questions. books for children. They’ve read hundreds of book over by-step process for holding these conversations that will the last two years, and have a lot to say about them. result in productive change. During the session, partici- T-22 They will also share great ideas about how to use these pants will see the facilitator, a management coach and Room: Cadillac A hot titles in programming at your library. Don’t miss the trainer, role-play these conversations and then partici- TIME: Thursday, October 12, 2-3:15 p.m. announcement of their choice for the 2005 Mitten Award pants will plan one of their own and practice the steps TRACK: Advocacy at the CSD/TSD author luncheon on the same day. themselves. They will leave with the tools necessary to SPONSORING UNIT: Public Policy Committee use these skills immediately on the job. SPONSORED BY: Karoub Associates T-24 TITLE: Advocacy Communications: How to Launch Room: Brule B T-26 a Successful Statewide Campaign TIME: Thursday, October 12, 2-3:15 p.m. Room: Brule A SPEAKER: Roger Martin, APR, Martin-Waymire Advocacy TRACK: Leadership and Management TIME: Thursday, October 12, 2-3:15 p.m. Communications SPONSORING UNIT: Michigan Library Association TRACK: Marketing/Public Relations/Fundraising PROGRAM: In today’s world, associations and coalitions Membership Committee SPONSORING UNIT: Information Literacy Roundtable need to know how to communicate in ways that cut SPONSORED BY: Michigan State University Libraries TITLE: Promoting Research Education in through the clutter of the busy world, delivering effec- TITLE: MLA Membership: Opportunities and Michigan: In-Service Educational Resources tive messages that motivate your target audiences to Challenges (PREMIER) for the New Millennium (Pt. 1) action. That’s advocacy communications. It might mean SPEAKERS: Panel SPEAKERS: Teague Orblych, Research Education providing information to the news media that helps PROGRAM: This panel includes several MLA members of Coordinator, University of Michigan-Dearborn, enlist the public in your cause. It might mean delivery- varying membership lengths. They will discuss their Mardigian Library; Carrie Croatt-Moore, Reference ing key messages and materials to decision makers, experience with MLA, how to get involved, benefits of Librarian, Wayne State University elected or not, in government. It might mean motivat- membership, and areas they would like to see improved. PROGRAM: The PREMIER project was initiated by the ing young families or seniors to write their elected offi- Then the moderator will open up discussion throughout Information Literacy Roundtable as a way to promote cials on your behalf. Roger Martin has managed numer- the room to go over what audience members do/don’t the value of research education and contributing to ous statewide issue advocacy campaigns leading to leg- like about MLA and what they would like to see information literacy. In the early years of the project islative results in education, telecommunications, energy improved as far as membership is concerned. PREMIER volunteers initially worked with professional and more. Learn what it takes to prepare and launch a librarians and their faculty to help create programs that statewide issue advocacy campaign for libraries. integrated information literacy into the classroom. While PREMIER is always willing to work with libraries to help them integrate information literacy, the project has evolved into promoting our shared experiences as instruction librarians with library and information sci- ence students. The project has recently given presenta- tions before library and information science students

28 Michigan Library Association 2006 Conference Program Descriptions Thursday, October 12 Registration: 7 a.m. – 5 p.m., Ontario Foyer Membership Table and Job Desk: 8 a.m. – 5 p.m. Ontario Foyer Internet Cafè: 8:30 a.m. – 5:30 p.m., Ontario Foyer Morning Networking Reception: 7 a.m. – 9 a.m. Exhibits: 10:45 a.m. – 6 p.m., Ontario and have exposed them to practitioners perspectives in faces a changing atmosphere. This program will focus T-31 the areas of academic, public, and school libraries. on creating a positive customer service environment by Room: Brule B Future librarians have also been exposed to new and discussing general principles that enhance and promote TIME: Thursday, October 12, 3:30-4:45 p.m. evolving issues in the profession like virtual instruction these ideals. The second focus will be on personal expe- TRACK: Access as well as information technology. All this and the future riences each librarian has had within their library envi- SPONSORING UNIT: Call for Presentations of PREMIER will be discussed. ronment. Through discussion we will suggest various SPONSORED BY: Michigan Library Consortium ways certain situations may be handled with ease TITLE: English Matters: English Conversation T-27 instead of conflict. Groups for Newcomers at Your Library Room: Duluth A/B SPEAKERS: Michelle M. Wisniewski, Outreach & TIME: Thursday, October 12, 2-3:15 p.m. T-29 Bookmobile Services Manager, Rochester Hills Public TRACK: Patron Service Room: Joliet A/B Library; Lois Duerk, Librarian, Rochester Hills Public SPONSORING UNIT: Service to Special Populations TIME: Thursday, October 12, 2-3:15 p.m. Library; Naomi Eliezer, ESL Group Volunteer, Rochester Roundtable TRACK: Technology Hills Public Library TITLE: Bi-Fokal Kits: Programming for Seniors SPONSORING UNIT: Reference Division/Library PROGRAM: Are you looking for new and enhanced ways Outside the Library Technology Division to connect with newcomers coming to your libraries? SPEAKERS: Ray Lennard, Curator, Thompson SPONSORED BY: Grand Valley State University Libraries Have you ever considered an English conversation Foundation; Bill Nelton, Outreach Coordinator, Capital TITLE: From Tech to Tome: Spanning the Gulf group? We are eager to share our story with you. At the Area District Library SPEAKERS: John Blyberg, Network Administrator and Rochester Hills Public Library, volunteers work with PROGRAM: Are you looking for ways to reachout into Lead Developer, Ann Arbor District Library; Karen librarian facilitators to provide weekly conversation Senior Centers and Nursing Homes within your commu- Ventura, Head of Technology, Rochester Hills Public groups to over 40 participants per week. These groups nity? Not sure how to create successful programs for Library; Stephanie John, Director, PALnet work in conjunction with more traditional library servic- these groups? Looking for ways to engage seniors and PROGRAM: Do the librarians and “techies” at your es such as International Language collections and English youth in a program? Bi-Fokal kits are the answer to library have an adversarial relationship? Librarians and language software packages like ELLIS and Rosetta these programming uandaries. Bi-Fokal kits are ready technology staff have enormous potential to work Stone. You’ll hear from a panel of librarians, volunteers made programs in a bag. All of the work is done for together to provide excellent library service to patrons. and program participants about the importance and you! In this session, the speakers will share their expe- Unfortunately, both groups are often frustrated by diffi- rewards of offering this type of programming to new- riences with purchasing and using the Bi-Fokal kits. The culties in communicating and working with each other. comers in your libraries. There is no place like a Library presenters will recreate a mini Bi-Fokal kit presentation, This panel discussion of librarians and “techies” will tack- for those new to our country, language and customs. give examples of uses for the kits, and give tips and le this problem head-on, sharing their experiences and Let’s make our libraries their first place to go! ideas on how to fund the purchase of the kits. possible solutions for creating a more productive part- nership. Come and join in this important disucssion! T-32 T-28 Room: Cadillac A Room: Ambassador 2 T-30 TIME: Thursday, October 12, 3:30-4:45 p.m. TIME: Thursday, October 12, 2-3:15 p.m. Room: Cadillac B TRACK: Advocacy TRACK: Patron Service TIME: Thursday, October 12, 2-3:15 p.m. SPONSORING UNIT: Public Policy Committee SPONSORING UNIT: Call for Presentations TRACK: Library As Place SPONSORED BY: Karoub Associates TITLE: Creating Positive Customer Service SPONSORING UNIT: Support Staff Roundtable TITLE: Effective Grassroots Lobbying: The Experiences in a Challenging Environment SPONSORED BY: Cooperative Directors Association Michigan Municipal League Experience SPEAKERS: Steven K. Bowers, Director, DALNET; Cathy TITLE: Workplace Safety Awareness SPEAKER: Summer Minnick, Director State Affairs, Wolford, Manager of Library Tech Services, Benson Ford SPEAKER: Trooper Walt Crider, Michigan State Police Michigan Municipal League Research Center, ; Laura Mancini, PROGRAM: This program addresses a critical issue facing PROGRAM: The Michigan Municipal League is one of the Director of Library Services, Oakland County Library; library staff: violence in the workplace. The definition most effective lobbying organizations in the state. Learn Karen Tubolino, Chief Information & Media Section, John and consequences of workplace violence will be dis- how they build legislative and political clout, advocate D. Dingell VA Medical Center; Stacy K. Brooks, Assistant cussed, as well as how best to plan for your safety. Other successfully for their members through grassroots com- Manager Popular Library, Detroit Public Library. topics to be covered include handling confrontation, rec- munication, and educate their members to play a lead- PROGRAM: A challenge that all libraries face in today’s ognizing violence and stalking in the workplace, and a ership role in advocacy. market is attracting customers and maintaining excellent run-through of some common scenarios. customer service. For years, libraries have taken their customers for granted. With the growth of friendly book stores, internet accessibility, etc., the library community

Michigan Library Association 2006 Conference 29 Program Descriptions Thursday, October 12 Registration: 7 a.m. – 5 p.m., Ontario Foyer Membership Table and Job Desk: 8 a.m. – 5 p.m. Ontario Foyer Internet Cafè: 8:30 a.m. – 5:30 p.m., Ontario Foyer Morning Networking Reception: 7 a.m. – 9 a.m. Exhibits: 10:45 a.m. – 6 p.m., Ontario

T-33 T-35 Information Literacy Roundtable as a way to promote Room: Marquette A/B Room: Ambassador 1 the value of research education and contributing to TIME: Thursday, October 12, 3:30-4:45 p.m. TIME: Thursday, October 12, 3:30-4:45 p.m. information literacy. In the early years of the project TRACK: Collections TRACK: Leadership and Management PREMIER volunteers initially worked with professional SPONSORING UNIT: Children’s Services Division SPONSORING UNIT: Michigan Academic Library Council librarians and their faculty to help create programs that SPONSORED BY: Sage Publications SPONSORED BY: Cooperative Directors Association integrated information literacy into the classroom. While TITLE: The Best New Children’s Books and How TITLE: Academic Libraries as Place: Who Will We PREMIER is always willing to work with libraries to help to Use Them in Your Library (Pt. 2) Be Serving and How in the Next 10-20 Years them integrate information literacy, the project has SPEAKERS: Ieva Bates, Youth Services Librarian, Ann SPEAKERS: Dr. Robert Martin, Professor & Lillian evolved into promoting our shared experiences as Arbor District Library—Northeast Branch; Rita Haring, Bradshaw Endowed Chair, School of Library and instruction librarians with library and information sci- Youth Specialist, Kent District Library—Wyoming Information Studies, Texas Women’s University; Richard ence students. The project has recently given presenta- Branch; Deb Bodner, Head of Youth Services, Clinton- Cochran, Dean, Ferris State University; Elenka tions before library and information science students Macomb Public Library; Kristen Remenar, Children’s Raschkow, Director of Library Information Services, and have exposed them to practitioners perspectives in Librarian, Orion Township Public Library; Connie Ilmer, Lansing Community College; Lee Van Orsdel, Dean of the areas of academic, public, and school libraries. Head of Youth Services, Baldwin Public Library University Libraries, Grand Valley State University; Future librarians have also been exposed to new and PROGRAM: 5 members of the 2005 Mitten Award com- David Jenson, Director of Libraries, Hope College evolving issues in the profession like virtual instruction mittee will share their expertise on the newest, best PROGRAM: Networked digital information technology is as well as information technology. All this and the future books for children. They’ve read hundreds of book over redefining the library’s role in higher education. The of PREMIER will be discussed. the last 2 years, and have a lot to say about them. They role has traditionally been to support the development will also share great ideas about how to use these hot and transmission of knowledge by serving as the T-37 titles in programming at your library. Don’t miss the provider of authoritative and trustworthy information. Room: Duluth A/B announcement of their choice for the 2005 Mitten Award Today, however, with petabytes of information readily TIME: Thursday, October 12, 3:30-4:45 p.m. at the CSD/TSD author luncheon on the same day. available on the World Wide Web, the library is losing its TRACK: Patron Service place as the primary provider of information resources. SPONSORING UNIT: Library of Michigan T-34 For libraries to continue to play a meaningful role in TITLE: Celebrating Family History Month: Using Room: Ambassador 2 institutions of higher learning librarians must return to Genealogy to Promote Library Services TIME: Thursday, October 12, 3:30-4:45 p.m. first principles, identify and articulate the critical role SPEAKERS: Randy Riley, Special Collections Manager, TRACK: Leadership and Management that they play in the creation, diffusion and preservation Library of Michigan; Kris Rzepczynski, Michigan and SPONSORING UNIT: Public Library Division of knowledge. Librarians must recognize and embrace Genealogy Coordinator, Library of Michigan SPONSORED BY: Michigan State University Libraries the social nature of continuous learning, and libraries PROGRAM: October is Family History Month. Discover TITLE: Before You Recruit: Developing an must be conceived as learning environments, providing strategies for presenting genealogy workshops and training Effective Volunteer Program spaces—both real and virtual—that foster and support sessions created to attract new or overlooked library users. SPEAKERS: Diana Rodriguez-Algra, Executive Director, the individual learner, as well as learners in every imag- Library of Michigan staff will provide an overview of how Volunteer Centers of Michigan inable form of social grouping. We need to envision they design and implement a month long genealogy cele- PROGRAM: With budgets tightening and staff stretched libraries as a part of a seamless learning infrastructure bration. The program will also include hints and advice con- thin, more libraries are looking to volunteers for help. that stimulates and supports learning for learners of all cerning developing similar programs for your library. How do you attract and retain volunteers that have the ages, in all circumstances. skills and commitment you need to do the job right? The T-38 Executive Director of Volunteer Centers of Michigan will T-36 Room: Joliet A/B share her expertise on using volunteers effectively, Room: Brule A TIME: Thursday, October 12, 3:30-4:45 p.m. along with a panel of librarians who have made their TIME: Thursday, October 12, 3:30-4:45 p.m. TRACK: Patron Service programs successful. TRACK: Marketing/Public Relations/Fundraising SPONSORING UNIT: Call for Presentations SPONSORING UNIT: Information Literacy Roundtable TITLE: ReachOut Reference Service: Wayne State TITLE: Promoting Research Education in University’s Librarians on Location at Old Main Michigan: In-Service Educational Resources SPEAKERS: Veronica Bielat, Public Services Librarian, (PREMIER) for the New Millennium (Pt. 2) Wayne State University Library System; Karen Liston, SPEAKERS: Teague Orblych, Research Education Public Services Librarian, Wayne State University Library Coordinator, University of Michigan-Dearborn, System; Duryea Callaway, Librarian III/IMLS Project Mardigian Library; Carrie Croatt-Moore, Reference Coordinator, Wayne State University Library System; Librarian, Wayne State University Nancy Wilmes, Librarian III, Wayne State University PROGRAM: The PREMIER project was initiated by the

30 Michigan Library Association 2006 Conference Program Descriptions Friday, October 13 Registration: 7 a.m. – 5 p.m., Ontario Foyer Membership Table and Job Desk: 8 a.m. – 5 p.m. Ontario Foyer Internet Cafè: 8:30 a.m. – 5:30 p.m., Ontario Foyer Morning Networking Reception: 7 a.m. – 9 a.m.

Library System; Karen Bacsanyi, Public Services T-40 Librarian, Wayne State University Library System; Room: Ambassador 3 Michigan Library Association Lothar Spang, Librarian III, Wayne State University TIME: Thursday, October 12, 3:30-4:45 p.m. Library System. TRACK: Library As Place 2006 Conference Special Events PROGRAM: In the Summer of 2005, Wayne State librar- SPONSORING UNIT: Small and Rural Libraries Friday, October 13, 2006 ians were charged to take reference services outside the Roundtable traditional library setting itself, to where users regularly TITLE: Best of the Best 4 learn, study, and work on campus. Space was procured SPEAKER: Pam Christensen, Director, Peter White Public in the Old Main Building, located adjacent to our central Library campus. Old Main hosts over 600 undergraduate and PROGRAM: The Best of the Best is an audiovisual tour of Library Technology Division Breakfast graduate classes per semester, and is also home to WSU’s programs, facilities and services offered by small and Room: Michelangelo Geology, Music and Theatre Departments. Equipped with rural libraries throughout Michigan. The program is Friday, October 13, 2006 computers only, this all-electronic reference site has pre- intended to inspire and provide new ideas for library 7:30 am - 8:30 am sented unique challenges and opportunities for our users programs, facilities and services that can be replicated Co-sponsored by ERICDigests.org; Fanning/Howey and staff. by other libraries. A list of programs and contacts will be Associates, Inc.; Oakland University Kresge Library; Open only during strategic high-traffic hours of the provided. and ProQuest week, the “Librarians on Location at Old Main” service has steadily grown in popularity and use, and has served as an excellent ‘laboratory’ for exploring the issues Friday, October 13, 2006 involved in providing such an outreach service. The six Michigan Author Award Luncheon panelists comprise the Librarians on Location Project F-01 Room: Ambassador 1 Committee, responsible for planning, managing, and Room: Marquette B Friday, October 13, 2006 assessing the effectiveness of this remote reference serv- TIME: Friday, October 13, 9-10:15 a.m. 11:45 a.m. - 1:30 p.m. ice. Site location, access, security, equipment, services, TRACK: Access staffing, scheduling, marketing and evaluation have all SPONSORING UNIT: Teen Services Division been pivotal factors in its growing success. Presenters SPONSORED BY: Michigan Library Consortium will address how to gather data, schedule, draw users in, TITLE: What Teens Are Really Doing Online and establish policies, advertise, and apply this experience to with Technology Michigan Academic Library Council future possible scenarios. We hope to share our experi- SPEAKER: Anastasia Goodstein, Founder, YPulse blog ences with other libraries of all types that may be con- PROGRAM: Anastasia Goodstein, Founder of the YPulse Luncheon sidering a ‘remote reference’ service, and stimulate dis- blog will share her expertise on what teens are *really* Friday, October 13, 2006 cussion on the many configurations, methods, and sce- doing online, what should we really be worrying about, Room: Marquette B narios that are possible. and share the positive and creative ways that teens are 11:45 a.m. - 1:30 p.m. blogging and empowering themselves with these new T-39 platforms. Formerly a writer at “Teen Voices,” and cur- Room: Cadillac B rently a content director at Al Gore’s “Current TV,” TIME: Thursday, October 12, 3:30-4:45 p.m. Goodstein is an expert on the teen media landscape. TRACK: Technology SPONSORING UNIT: Call for Presentations F-02 Grand Valley State University Libraries SPONSORED BY: Room: Cadillac A TITLE: Using Multimedia Tutorials to Instruct via TIME: Friday, October 13, 9-10:15 a.m. the Internet TRACK: Advocacy SPEAKER: Emily Barton, Reference and Technology SPONSORING UNIT: Public Policy Committee Librarian, Michigan State University. SPONSORED BY: Karoub Associates PROGRAM: Multimedia tutorials are an effective way to TITLE: Michigan Library Association: Effective instruct or provide help via the internet. Patrons and Advocacy in 2006-07 staff benefit greatly at being able to watch an instruc- SPEAKERS: Christine Berro, Portage District Library; tional video for help. Uses of these tutorials at different Gretchen Couraud, Michigan Library Association; Tabitha libraries are reviewed. This program discusses the ben- Zimny, Karoub Associates efits of using these videos, and gives a step-by-step PROGRAM: MLA has a bold legislative advocacy agenda guide to using Camtasia to create a simple tutorial. for 2006-07 and is organizing grassroots action. Come

Michigan Library Association 2006 Conference 31 Program Descriptions Friday, October 13 Registration: 7 a.m. – 5 p.m., Ontario Foyer Membership Table and Job Desk: 8 a.m. – 5 p.m. Ontario Foyer Internet Cafè: 8:30 a.m. – 5:30 p.m., Ontario Foyer Morning Networking Reception: 7 a.m. – 9 a.m.

learn about the issues and learn what proactive steps F-05 F-07 you should take to be prepared to participate. Room: Brule A Room: Marquette A TIME: Friday, October 13, 9-10:15 a.m. TIME: Friday, October 13, 9-10:15 a.m. F-03 TRACK: Marketing/Public Relations/Fundraising TRACK: Technology Room: Brule B SPONSORING UNIT: Marketing and Public Relations SPONSORING UNIT: Library Technology Division TIME: Friday, October 13, 9-10:15 a.m. Roundtable SPONSORED BY: Grand Valley State University Libraries TRACK: Collections TITLE: Making Your Special Event Special TITLE: Tomorrow’s Professionals: Library School SPONSORING UNIT: Academic and Research Libraries SPEAKERS: Sandi Frost Parrish, Senior Project Director, Students’ Projects Division Monaghan Associates, Inc.; Cherry Hamrick, Director, SPEAKERS: To be announced SPONSORED BY: Sage Publications Delta Township District Library PROGRAM: Now’s your chance to go back to library TITLE: Buried Treasures PROGRAM: A nuts and bolts instructional seminar to help school by attending a crash course on emerging library SPEAKERS: Barbara Martin, Collection Specialist for the you plan your work and work your plan. Making your science trends and innovations! The exponential growth E. Azalia Hackley Collection, Detroit Public Library; Mike special events special includes more people, more fun of new technology, new approaches to teaching those Smith, Director, Walter P. Reuther Library, Wayne State and more funds! technologies, and new opinions about where library sci- University ence is headed is changing how information retrieval is PROGRAM: There is no place like Detroit! Hear about F-06 being researched in programs across the collections that reflect the history and values of a 300 Room: Duluth A/B state. Attend this program to learn about library student year old city. Barbara Martin will share the treasures of TIME: Friday, October 13, 9-10:15 a.m. projects from tomorrow’s professionals in the field and the E. Azalia Hackley Collection of Negro Music, Dance TRACK: Patron Service tap into their talents today! and Drama. Established in 1943, it was the first collec- SPONSORING UNIT: Library of Michigan/Service for the tion of its kind. Mike Smith will reveal the jewels found Blind and Physically Handicapped F-08 in the Walter P. Reuther Labor Collection. The Archives TITLE: Have You Served a Patron Who Is Visually Room: Joliet A/B relate the fascinating history of the American labor Impaired Lately? TIME: Friday, October 13, 9-10:15 a.m. movement throughout the Twentieth Century. Both of SPEAKERS: Scott Norris, Adaptive Technology TRACK: Library As Place these very special collections open a window into the Coordinator, Library of Michigan; Celeste Choate, Head SPONSORING UNIT: Call for Presentations past, providing a glimpse of the forces that have helped of Popular Materials, Clinton-Macomb Public Library SPONSORED BY: Cooperative Directors Association shape metropolitan Detroit. PROGRAM: Find out what it takes to serve your patrons TITLE: It IS easy being GREEN: Sustainability for who are visually impaired. Part one of this two-part ses- Library Buildings F-04 sion will be a demonstration of adaptive technology soft- SPEAKERS: Seth Penchansky, AIA is a LEED (Leadership Room: Cadillac B ware and hardware. Scott Norris, Adaptive Technology in Energy and Environmental Design) accredited archi- TIME: Friday, October 13, 9-10:15 a.m. Coordinator, at the Library of Michigan will demonstrate tect who has specialized in library and sustainable design TRACK: Leadership and Management equipment and answer questions. He will show you how for 15 years. He is currently a Principal of Penchansky SPONSORING UNIT: Leadership Academy Advisory your patrons can read with magnification; convert print Whisler Architects, and was previously a senior associate Committee in to speech; and access the Internet. See what a differ- at David Milling & Associates. Dale Parus, Director, SPONSORED BY: Michigan State University Libraries ence adding this equipment can make to your patrons Harper Woods Public Library. TITLE: Transforming Libraries: Leader as Catalyst who are visually impaired. Part two is a panel discussion PROGRAM: A basic introduction to sustainable “green” for Change by librarians who have added adaptive technology to design and the US Green Building Council’s LEED SPEAKERS: Linda Masselink, Assistant Library Director, their libraries. Find out what did and did not work. (Leadership in Energy and Environmental Design) rating Steelcase Library/GVSU; Brigette Felix, Shared System Bring any questions you might have. system. The program will cover elements of sustainable Librarian, The Library Network; Rosemary Orlando, design that are appropriate to incorporate into the Director, St. Clair Shores Public Library design of Libraries. A case study of the Harper Woods PROGRAM: Today’s library is a dynamic and evolving Public Library will show how LEED certification can be place. The resulting changes can seem both exciting and accomplished for a Library addition & renovation project overwhelming. A panel of Leadership Academy partici- without a significant increase in a project budget. The pants will discuss the role of a leader as catalyst for Harper Woods Public Library was submitted to the change. Panelists from both public and academic USGBC in April 2006 and is expected to be the first libraries will give real world examples of changes taking Public Library in Michigan to be LEED certified. Cost place in their libraries, focusing in on the change implications of sustainable design and LEED certification process, possible challenges and outcomes. This will be will be reviewed and discussed as well as what strategies an interactive session, so come and share your ideas. worked and what didn’t. Several examples of other sus- tainable projects will be shown.

32 Michigan Library Association 2006 Conference Conference Exhibitors

111-113 3M Library Sytems 327 Books on Tape/Listening Library 428 Citizens Bank 311-313 Fanning/Howey Associates, 3M Center Bldg., 225-4N-14 400 Hahn Road, Westminster, MD 21157 328 S. Saginaw St., Flint, MI 48502 Inc. St. Paul, MN 55114 800-733-3000 fax 800-940-7046 517-337-4116 28001 Cabot Drive Suite 110, Novi, MI 48377 651-737-6262 fax 651-736-0030 www.library.booksontape.com Cindy Voss 248-848-0123 fax 248-848-0133 www.3m.com Brent Brown www.fhai.com Jeff Wagner Dave Wefring 418 Corrigan Moving Systems James Mumby, Theodore Pappas, Kristi Korbut Dwayne Henderson 206 Bowker 7409 Expressway Ct. SE, 415 Alibris 630 Central Avenue, New Providence NJ 07974 Grand Rapids, MI 49548 1250 45th St, Suite 100, Emeryville, CA 94608 908-219-0076 fax 908-219-0191 616-455-4500 fax 616-455-8868 210 Fishbeck, Thompson, Carr & 510-594-4573 fax 510-550-6062 www.bowkersupport.com Steve Wayward Huber, Inc. www.alibris.com/library Jeremy Link 1515 Arboretum Drive SE, Grand Rapids, MI 49546 Bill Kane 405 DALNET Detroit Area Library 616-464-3719 fax 616-464-3993 504 BP Imaging Solutions Network www.ftch.com Daniel E. Durkee, Philip M. Davis 319 Arcadia Publishing 94-D Compark Rd., Centerville, OH 45459 6th floor SEL 5048 Gullen Mall 3047 N Lincoln, Suite 390, Chicago, IL 60657 937-439-1327 fax 937-439-1105 Detroit, MI 48202 773-549-7002 fax 773-549-7190 www.bpimagingsolutions.com 313-577-6789 fax 313-577-1231 315 Frank Rewold and Son, Inc. www.arcadiapublishing,com Brett Passineau www.dalnet.lib.mi.us Construction Manager Anna Wilson Steven Bowers, George Mark, Kristy Wells, Sara 333 East Second St., Rochester, MI 48306 214 Brilliance Audio Adams 248-601-1215 fax 248-651-5174 221 ASI Modulex 1704 Eaton Dr., Grand Haven, MI 49417 www.frankrewold.com 1203 Wheaton, Troy, MI 48083 616-846-5256 fax 616-846-0630 431-433 Detroit Public Library Craig Wolamin, Paul Weisenbrett 248-680-8970 fax 248-680-9061 http://library.brillianceaudio.com 5201 Woodward Ave., Detroit, MI 48202 www.asimodulex.com Natalie Fedewa 313-833-4043 fax 313-833-3310 409 Frye Gillan Molinarco Architects Craig Breeden, Donna Pipkin, Tom Shufflin, Gary Ellis www.detroitpubliclibrary.org 308 W Erie Street Suite 600, Chicago, IL 60610 427 Brodart Co. Conrad Welsing 312-440-1584 fax 312-440-9605 305 Auto-Graphics, Inc. 500 Arch Street www.fgmarch.com 3201 Temple Avenue, Pomona, CA 91768 Williamsport, PA 17701 413 E*vanced Solutions Michael Heying, Lonn Frye, Christine Donnan, 909-595-7004 fax 909-595-4506 570-326-2461 fax 570-329-1886 712 Willow Pointe N. Dr., Plainfield IN 46168 Christian Schaller www.auto-graphics.com www.brodart.com 888-519-5770 fax 888-519-5770 Lynn Shrewsbury Marva Johnson www.evancedsolutions.com 429 Greenwood Publishing Group Rob Cullin, Kimberly Bolan, Claudia Hackworth 88 Post Road West, Westport, CT 06881 325 Baker & Taylor 202 BWI 203-226-3571 2550 W Tyvola Rd Suite 300, Charlotte, NC 28217 1847 Mercer Rd., Lexington, KY 40511 308 EBSCO Information Services www.greenwood.com 800-775-1800 fax 704-998-3316 800-888-4478 fax 800-888-6319 1140 Silver Lake Rd., Cary IL 60013 Kelly Clifton www.btol.com www.bwibooks.com 847-639-2899 fax 817-639-7514 Michael Gooding, Margaret Cryer Nancy Cheney www.ebsco.com 310 H. W. Wilson Julie Hamilton 950 University Avenue, Bronx, NY 10452 316 Better World Books C.W.D. Design, Inc 718-588-8400 fax 718-588-1230 4555 Mansell Rd. Suite 300, Alphretta, GA 30022 19842 James Couzens, Detroit, MI 48235 307 Emery-Pratt Company www.hwwilson.com 678-358-0420 fax 770-521-4436 313-861-5229 fax 313-861-3241 1966 W M-21, Owosso, MI 48867 Lynda O'Conner, Nancy Kolady www.betterworldbooks.com Herman Carter, Rhenia Carter, Stephanie Gant 800-248-3887 fax 989-723-4677 Patrick Kindregan, Dustin Holland Anthony Hunter www.emery-pratt.com 302-304 Horjus Associates Avery WeaverByron Shattuck, Ellen VanderMolen Tom Horjus 404 Blackstone Audio 410 Capital Consultants/Design 4202 Redbush Dr. SW, Grandville, MI 49418 3030 Ned Shelton Rd. #102, Nashville, TN 37217 Works 419 Encyclopedia Britannica 616-249-0101 fax 616-249-0101 615-587-4364 725 Prudden St., Lansing, MI 48906 331 N LaSalle St., IL 60610 Tom Horjus, Becky Brooks, Jim Milas www.blackstoneaudio.com 517-371-1200 fax 517-371-2013 800-621-3900 fax 800-344-9624 Cheryl DeYoung www.ccdwae.com www.eb.com 219 Ingram Library Services Inc Dennis Jensen Nancy Kopka One Ingram Blvd., La Vergne, TN 37086 426 Blackwell Publishing 800-937-5300 fax 615-213-5111 350 Main St., Malden, MA 02148 508 Career Education Consumer 314 Engberg Anderson Design www.ingramlibrary.com 781-388-8335 fax 781-338-8327 Report Partnership, Inc. Colleen Foegle www.blackwellpublishing.com 119 Pere Marquette, Lansing, MI 48912 611 N. Broadway, Suite 517, Milwaukee, WI Steve Fallon 517-485-4477 fax 517-485-4488 53202 209 Innovative Interfaces www.mycareereducation.org 414-944-9000 fax 414-944-9100 5850 Shell Moundway, Emeryville, CA 94608 506 Book Systems Inc. Paul Elarn www.eadp.com 510-655-6200 fax 510-450-6350 4301 University Sq. Ste 3, Huntsville, AL 35816 William Williams www.iii.com 800-219-6571 fax 800-230-4183 317 Checkpoint Systems, Inc. Bill Easton www.booksys.com 101 Wolf Drive, Thorofare, NJ 08086 309 Facts on File & Chelsea House Don Sullivan 800-257-5540 fax 714-941-2739 132 W 31st St, New York, NY 10001 312 LaSalle Bank www.checkpointlibrary.com 800-322-8755 fax 800-678-3633 PO Box 1707, Grand Rapids, MI 49501 Ted D'Alessandro, Brent Bell, Don Hammond www.factsonfile.com, www.chelseahouse.com 616-451-7880 fax 616-451-7551 Michael Jermyn Doris Taylor, Coreena Schultz www.lasallebankmidwest.com Gerrit Cates, Joe Kiss, Pat McDermit, Rick VanDresser

Michigan Library Association 2006 Conference 33 Conference Exhibitors

208 Library of Michigan 329 Morrison Kattman Menze, Inc. 101 ProQuest 203 The Penworthy Company PO Box 30007, Lansing, MI 48909 119 West Wayne St., Fort Wayne, IN 46802 300 N. Zeeb Road, Ann Arbor, MI 48103 219 N Milwaukee St., Milwaukee, WI 53202 517-373-3746 fax 517-373-5700 260-422-0783 fax 260-426-456 734-761-4700 fax 734-975-6486 800-262-2665 fax 414-287-4602 www.michigan.gov/libraryofmichigan www.mkmdesign.com www.il.proquest.com www.penworthy.com Deb Bacon-Ziegler George Morrison, Jennifer Rutledge Robin Cole, Kathy Ratliff Ron Schindel, Bill Brown

103-105 Library Design Associates, Inc. 204 Mulder's Moving & Storage 402 Quality Books, Inc. 213 The Skillman Corporation 1149 S Main Street, Plymouth, MI 48170 1313 Ravine, Kalamazoo, MI 49004 1003 W Pines Rd., Oregon IL 61061 4650 N. Breton Ct. 734-459-5000 fax 734-459-6971 269-344-6683 fax 269-381-3687 815-732-4450 fax 815-732-4499 Grand Rapids, MI 49508 www.librarydesign.com www.muldersmoving.com www.quality-books.com 616-656-1600 fax 616-656-1610 Chris De Bear, Bob Boardman Richard Benthin, Marcia Benthin, Robert Benthin, Angel Lawton LeFevre www.skillman.com Esther Benthin Dr. Bruce Watson, Mike Kounelis 321 McCarthy & Smith, Inc. 306 Recorded Books 24317 Indoplex 320-322 Multi-Cultural Books 270 Skipjack Road, Prince Frederick, MD 20678 215-217 Thomson Gale Farmington Hills, MI 48335 and Videos 800-638-1304 fax 410-414-2576 27500 Drake Rd., Farmington Hills, MI 48331 248-427-8400 fax 248-427-8401 28880 Southfield Rd. Suite 183 www.recordedbooks.com 800-877-GALE fax 248-699-8094 www.mccarthysmith.com Lathrup Village, MI 48076 Greg Dages www.gale.com Deb McCarthy, Debby Brauer, Jen McKolay 248-559-2676 fax 248-599-5285 Shannon Ostrowski www.mcbv.com 331 Renaissance Media Rahesh Kumar, Rishi Kumar, Jowl Samuel, Shashi 212 MEBS, Inc 13938 Cedar Rd. #224, University Hts, OH 44118 318 TLC - The Library Corporation Kumar 3809 Lake Eastbrook, Grand Rapids, MI 49546 216-761-1110 fax 877-869-4492 Research Park, Inwood, WV 25428 616-458-6327 fax 616-458-1486 www.renentertainment.com 800-624-0559 fax 304-229-0295 www.mebs.com 412 mybooklist.com Angela Underwood www.tlcdelivers.com Herb Early, Alyson Snyder, Judy Shultz, Sheree PO Box 64, Ludington, MI 49481 Brad Cole, Gar Sydnor Baskin 231-425-0200 207 Rex Corporation www.mybooklist.com 1840 N. Michigan Ave., Saginaw, MI 48602 417 Unique Books, Inc. Bonnie Chaltson, Brad Machiniak 421 Merritt McPherson Cieslak, PC 989-753-4450 fax 989-754-1600 5010 Kemper Ave. 33750 Freedom Road, Farmington, MI 48335 www.rexdms.com St. Louis, MO 63139 248-476-3614 fax 248-476-1374 323 NEST Family Entertainment Terianne Carey Julie Barrett 800-533-5446 fax 800-916-2455 www.mmcarchitects.com 1461 S. Beltline Rd. Ste 500, Coppell, TX 75019 www.uniquebooksinc.com Ron Cieslak, Mark McPherson Brent Bowen, Tim Bales 972-402-7100 fax 972-629-7105 430 SBD Commercial Interiors www.nestfamily.com 44001 Van Born, Belleville, MI 48111 Paul Jin 422 Michigan Go Local 734-624-0606 fax 734-677-3008 216 University Loft Company Shiffman Library Doug McKillop 2222 Hillside Avenue, , IN 46218 4325 Brush Street, Detroit, MI 48201 425 NewsBank, Inc. 317-682-5212 fax 317-685-8271 313-577-9816 fax 313-577-6668 www.universityloft.com 4501Tamiami Trail North, Naples, FL 34103 406 Sebco Books www.lib.wayne.edu/shiffmanmigolocal 800-762-8182 fax 239-263-3004 Shaynee Paouwe 2001 SW 31st Sve, Pembroke Park, FL 33309 Annette Healy www.newsbank.com 800-223-3251 fax 954-987-2200 Ren Dimond www.sebcobooks.com 200 Wallaceburg Bookbinding Co, Ltd 435 Michigan Labor Exchange Services Mark Newcomer 95 Arnold St, Wallaceburg, Ontario N8A 3P3 (Careers, Colleges & Training) 423 Overdrive/Digital Library 800-214-2463 fax 519-627-6922 www.wbmbindery.com 3032 W Grand Blvd Ste 9-400, Detroit, MI 48202 Reserve 411 SirsiDynix 313-456-3017 fax 313-456-3004 Ron Riedstra, Clarence Dykhouse, Gerrit Dykhouse 8555 Sweet Valley Dr., Cleveland, OH 44125 101 Washington Street SE, Huntsville, AL 35801 michigan.gov/careers 216-573-6886 fax 216-573-6880 256-704-7000 fax 256-704-7007 Mia Patel www.dlrinc.com www.sirsidynix.com 414 Wayne State University Library Claudia Welssman Jeremy Clute & Information Science Program 107-109 Michigan Library 106 Kresge Library, Detroit, MI 48202 Consortium 420 Partners Book Distributing 211 "The Book House, Inc 313-577-2523 fax 313-577-7563 www.lisp.wayne.edu 1407 Rensen St., Lansing, MI 48910 2325 Jarco Drive, Holt, MI 48842 208 W. Chicago Street, Jonesville, MI 49250 Jennifer Bondy, Joseph Mika, Yolanda Reader 517-394-2420 fax 517-394-2096 517-694-3205 fax 517-694-0617 517-849-2117 fax 517-849-4060 www.mlcnet.org Becky Nicoson, Kathy Atkins, Debra Davis, www.thebookhouse.com Sue Alt, Kelly Bayee, Suzanne Robinson, Xan Debbie Athy Krista Miller, Pam Laurel, Roxanne Smith, 223 World Book Inc. Goodman Susan Matko 925 Plymouth SE, Grand Rapids, MI 49506 416 Polaris Library Systems 800-975-3250 fax 616-241-487 303 Midwest Tape PO Box 4903, Syracuse, NY 13221 205 The Breton Group www.worldbook.com Cheryl Kaufman, Ed Benisz, Kathy Murphy 6950 Hall Street, Holland, OH 43528 315-634-4557 fax 315-457-5883 2504 Ardmore SE, Grand Rapids, mi 49546 800-875-2785 fax 800-444-6645 www.polarislibrary.com 616-975-9907 fax 616-975-9909 www.midwesttapes.com John Richardson, Vince Messina www.bretengroup.com Erin Horne Kelly White Ann Williams, Doug Vander Loon

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