EMPLOYEE HANDBOOK TABLE of CONTENTS Welcome Letter
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Hospice of Southern Illinois, Inc. Employee Handbook And Benefits Manual Effective April 2018 EMPLOYEE HANDBOOK TABLE OF CONTENTS Welcome Letter .......................................................................................................... 4 Introduction to the Hospice of Southern Illinois Employee Handbook .................... 5 Section I Personnel Guidelines Employment and Employment-At-Will ................................................... 6 Guidelines on Non-Discrimination ........................................................... 6 Equal Employment Opportunity ............................................................... 7 Harassment Free Workplace ..................................................................... 9 Workplace Bullying ................................................................................ 11 Guidelines on Whistleblower Protection ................................................ 11 Employment Classification ..................................................................... 12 Guidelines on Recruitment .................................................................... 13 Introductory Period ................................................................................. 14 Your Pay ................................................................................................. 14 Guidelines to Nepotism .......................................................................... 14 Guidelines on Time and Attendance ...................................................... 15 Guidelines Leave of Absence, FMLA or Military Leave, VESSA ........ 18 Guidelines on School Visitation Leave .................................................. 25 Pregnancy Rights .................................................................................... 25 Guidelines on Workers Compensation Insurance .................................. 28 Solicitation Guidelines ............................................................................ 30 Smoking .................................................................................................. 31 Alcohol and Drug-Free Workplace Policy ............................................. 32 Guidelines on Weapons and Search ....................................................... 33 Standards of Appearance ....................................................................... 33 Office Staff Business Days and Casual Days Dress Guidelines ............ 35 Field Staff Dress Guideline .................................................................... 37 Social Networking .................................................................................. 38 Telephone Usage and Courtesy ............................................................. 39 Cellular Phone Usage & Cellular Telephone Allowance ....................... 40 Guidelines on Equipment ....................................................................... 42 Guidelines on Confidentiality ................................................................. 42 Guidelines on Visitors at the Workplace ................................................ 42 Employee Request Not to Participate in Aspect of Patient/Family Care ... 42 Guidelines on Resignation ...................................................................... 43 Reference Request .................................................................................. 44 Personnel Files and Health Files............................................................. 44 Section II Disciplinary Guidelines ........................................................................ 46 2 Section III Benefits Manual Introduction ............................................................................................. 48 Paid Time Off (PTO) .............................................................................. 48 Extended Illness Benefit (EIB) ............................................................... 53 Holidays .................................................................................................. 56 Insurance: Health and Life ...................................................................... 56 Wellness .................................................................................................. 57 Retirement ............................................................................................... 58 Health Insurance Continuation - COBRA .............................................. 58 Flexible Spending Accounts ................................................................... 58 Bereavement Leave................................................................................. 58 Court Leave ............................................................................................. 59 Service Awards ....................................................................................... 59 Guidelines on Changes to Employee Handbook & Benefit Manual ...... 61 Employee Verification ............................................................................ 62 Summary of Employee Handbook Revisions ......................................... 63 3 Dear Employee: Welcome to the Hospice of Southern Illinois team. You are now an important part of the premier hospice in Southern Illinois. We want you to be proud of the part you play in providing quality end-of-life care to the residents of Southern Illinois. Please be aware that whatever your role, you are vital to the success of this organization and ultimately to the quality of optimal care for those confronting life’s end. The community expects the best from Hospice of Southern Illinois. Our renewed commitment to customer service extends not only to our external customers and their families, but also to internal customers – our fellow employees with whom we interact every day. The information in this handbook is intended as a tool to help you become familiar with our organization, employment guidelines and benefits. It will also serve as a helpful reference throughout your employment with Hospice of Southern Illinois, so keep it close at hand. Please read this handbook carefully. If you should have any questions, please contact the Human Resources Director or your supervisor. We extend a warm welcome to you, and hope you will have a long and successful career with Hospice of Southern Illinois. Sincerely, Amy L. Richter, MBA, FHFMA, CPA, CGMA President and CEO 4 INTRODUCTION TO THE HOSPICE OF SOUTHERN ILLINOIS EMPLOYEE HANDBOOK AND BENEFIT MANUAL This Employee Handbook and Benefits Manual is intended to provide information concerning employment with Hospice of Southern Illinois, Inc. Hospice of Southern Illinois’ Employee Handbook does not create a contract of employment with the employee; the employee remains an employee at will. This means that you can be terminated or let go at any time by Hospice of Southern Illinois for any reason or for no reason at all. Conversely, you understand that you can quit and terminate your employment at any time, for any reason or for no reason at all. You understand Hospice of Southern Illinois has an Employee Handbook and Benefits Manual. You understand that such a Manual serves only as a guideline and does not create a contract of employment. This statement serves as notification that no supervisor, manager, or Hospice of Southern Illinois representative other than the President and CEO of Hospice of Southern Illinois has the authority to enter into any agreement with you for employment for a specified period or to make any promises or commitments contrary to this handbook and any such agreement must be in writing. This Employee Handbook and Benefits Manual may be modified, deleted, or expanded as determined necessary by the Board of Directors of Hospice of Southern Illinois. An employee agrees that any such change shall become effective and apply to employee once distributed and acknowledgement is signed by employee. You understand that this Employee Handbook and Benefits Manual serves as only a guideline, and does not create a contract of employment and does not give you contractual rights. If you need further clarification regarding any aspect of the Employee Handbook and Benefits Manual, please contact the Human Resources Director or your supervisor. If at anytime during your employment at Hospice of Southern Illinois, you are aware of or personally subjected to workplace wrongdoing, such as harassment, violence, discrimination, theft, etc., please contact Human Resources or your supervisor immediately. 5 SECTION I HOSPICE OF SOUTHERN ILLINOIS PERSONNEL GUIDELINES EMPLOYMENT AND EMPLOYMENT AT WILL Hospice of Southern Illinois requires you to read this Handbook and Benefits Manual, which contains employment guidelines, rules on confidentiality, and conflicts of interests, harassment and equal employee opportunity, and to sign an Acknowledgement of Receipt of Employee Handbook and Benefits Manual. Employees of Hospice of Southern Illinois do not have a written employment contract with Hospice of Southern Illinois and you are an at will employee. This means you can be terminated or let go at any time by Hospice of Southern Illinois for any reason or for no reason at all, and you can quit and terminate your employment at any time for any reason or for no reason at all. The Employee Handbook and Benefits Manual serves only as a guideline and does not create a contract of employment. Completion of the introductory period or confirmation of regular status does not change your status as an employee at will or in any way restrict