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WSAA Report Card 2009-2010

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WSAA Report Card 2009-2010 WSAA Report Card 2009-2010 Performance of the Australian Urban Water Industry and projections for the future Melbourne Office Sydney Office Level 8, 469 Latrobe Street Suite 1, Level 30 Melbourne VIC 3000 9 Castlereagh Street Sydney NSW 2001 PO Box 13172 Law Courts Post Office GPO Box 915 Melbourne VIC 8010 Sydney NSW 2001 Phone: (03) 9606 0678 Phone: (02) 9221 5966 www.wsaa.asn.au Fax: (03) 9606 0376 Fax: (02) 9221 5977 Overview of WSAA The Water Services Association (WSAA) The functions of WSAA are to: is the peak body of the Australian urban • be the voice of the urban water industry at the water industry. national and international level and represent the industry in the development of national water The Association’s 29 members and 25 associate policy, members provide water and sewerage services to approximately 16 million Australians, New Zealanders • facilitate the exchange of information and and to many industrial and commercial enterprises. communication within the industry, WSAA was formed in 1995 to provide a forum • undertake research of national importance to the for debate on issues important to the urban water Australian urban water industry and coordinate industry and to be a focal point for communicating • coordinate key national research for the industry, the industry’s views. • develop benchmarking and improvement activities WSAA encourages the exchange of information to facilitate the development and improved and cooperation between its members so that the productivity of the industry, industry has a culture of continuous improvement • develop national codes of practice for water and and is always receptive to new ideas. sewerage systems, • assess new products relating to water, sewerage and trade waste systems on behalf of the water industry, • jointly oversee the Smart Approved Watermark Scheme for products and services involved in conserving water use • coordinate annual metric benchmarking of the industry and publish the National Performance Appreciation Framework with the Federal and State Governments. I am grateful to the WSAA Members who have contributed to this Report Card. Data sources Ross Young, Executive Director, WSAA Data sources in this paper where not specifically indicated have been obtained from WSAA Abbreviations Members and the National Performance Report GL represents gigalitres. One GL equals one billion litres 2008-09, published jointly by the National Water ML represents megalitres. One ML equals one million litres Commission and WSAA. kL represents kilolitres. One kL equals one thousand litres Disclaimer Copyright This Report Card is issued by the Water Services This document is copyrighted. Apart from any use Association of Australia Ltd. on the understanding as permitted under the Copyright Act 1968, no part that: of this document may be reproduced or transmitted in any form or by any means, electronically or 1. The Water Services Association of Australia Ltd. mechanical, for any purpose, without the express and individual contributors are not responsible written permission of the Water Services Association for the results of any action taken on the basis of of Australia Ltd. information in this Report Card, nor for any errors or omissions. © Water Services Association of Australia Ltd, 2010 2. The Water Services Association of Australia Ltd. ALL RIGHTS RESERVED and individual contributors disclaim all and any liability to any person in respect of anything, and the consequences of anything, done or omitted to be done by a person in reliance upon the whole ISBN 1 920760 49 0 or any part of this Report Card. The WSAA Report Card for 2008-2009 - Performance of the Australian Urban Water Industry and projections for the future WSAA Report Card 2009-2010 Contents Summary .................................................................................................................................. 2 Key contexts in which the industry operates .....................................................................................2 How our industry is changing ............................................................................................................2 Expanding capital works program ......................................................................................................3 Looking forward .................................................................................................................................3 Introduction .............................................................................................................................. 4 Context for the changing face of the urban water industry ...................................................... 6 Climate shift – yields have declined and variability is increasing .......................................................6 Rapidly growing population ................................................................................................................6 Rising water prices ............................................................................................................................7 Recent regulatory decision price paths for water and sewerage .......................................................7 Additional environmental flows for stressed rivers ............................................................................8 Expectations of increased levels of service i.e. growing affluence ...................................................8 Cities of the future - taking a fresh look at the resources available in the urban water cycle ...........8 Moving beyond water restrictions .....................................................................................................8 The challenge of the water/energy nexus in a carbon constrained world ..........................................8 How our industry is changing ................................................................................................... 9 Cities of the Future ............................................................................................................................9 Intelligent networks and smart metering .........................................................................................12 Managing more complex systems ...................................................................................................13 Operating in a carbon constrained world .........................................................................................13 Energy and Greenhouse Gas (GHG) tools: Cost of Carbon Abatement Tool (CCA) .........................15 Greenhouse Gas water industry guideline development .................................................................15 Greenpower and renewable energy discussion paper (DCCEE) .....................................................15 Water sector skills capacity and capability .......................................................................................16 Managing and adapting to climate change brings the industry international recognition ................16 Overview of Major projects underway or to be commenced during 2010-11 ........................ 18 Perth ................................................................................................................................................19 Melbourne........................................................................................................................................20 Sydney .............................................................................................................................................22 South East Queensland ...................................................................................................................24 Adelaide ...........................................................................................................................................26 Canberra...........................................................................................................................................27 Looking forward ...................................................................................................................... 28 Capital investment prioritisation .......................................................................................................28 Potential for competition in urban water markets ............................................................................28 Scarcity pricing .................................................................................................................................29 Development of third party access regimes ....................................................................................29 Customer Services Process Benchmarking .....................................................................................29 WSAA projects for 2010-11 .................................................................................................... 30 Environment and Sustainability Committee: ....................................................................................30 Water Quality and Health Committee: .............................................................................................30 Asset Management Committee: .....................................................................................................31 Conclusion .............................................................................................................................. 32 Appendices ............................................................................................................................
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