Goulburn Valley Water 2004/2005 Annual Report Running Water from the Mountains to the Murray Contents Regional Administration Centre 104-110 Fryers Street, Shepparton, 3630 Highlights 1 PO Box 185, Shepparton, 3632 Telephone: (03) 5832 0400 Chairman/CEO Report 2 Facsimile: (03) 5831 1467 Email:
[email protected] Overview 4 Website: www.gvwater.vic.gov.au Water and the Environment 6 Customers and the Community 24 Designed and Printed by Assets and Infrastructure 30 Goulburn Valley Printing Services (03) 5825 1700 Cover: Daltons Impress Silk 250gram Organisational Capability 34 Text: Daltons Impress Silk 130gram Financial Performance and Compliance 44 Impress is manufactured by Pulps used in the manufacture of Corporate Governance 48 Australian Paper at Burnie and Impress are bleached using ECF Wesley Valley in Tasmania (Elemental Chlorine Free) Performance Reporting 54 Financial Statements 62 Disclosure Index 92 Highlights Highlights July 2004 October 2004 March 2005 • Goulburn Valley Water • The Water Festival for National • State funding under becomes a Silver Supporter Water Week 2004 was once Renewable Energy Support of WaterAid Australia. again conducted. Over 5,200 Fund announced for biogas • Orrvale Primary School and people participated in a range of project between Goulburn Gowrie Street Primary School activities during the week. Valley Water and Diamond planted over 1,000 trees at Energy. November 2004 the Shepparton wastewater • Yarroweyah connected to a management facility. • First independent audit on potable water supply. • Administrative services Goulburn Valley Water’s consolidated at Shepparton Environmental Management April 2005 headquarters and Seymour System successfully completed. • Decommissioning of office closed. Honeysuckle Creek Reservoir December 2004 commenced.