February 2019 Room: Watts Room RACV Healesville 122 Healesville-Kinglake Road, Healesville

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February 2019 Room: Watts Room RACV Healesville 122 Healesville-Kinglake Road, Healesville

EA Special Interest Group Meeting 11.15 on Thursday, 28 February 2019 Room: Watts Room RACV Healesville 122 Healesville-Kinglake Road, Healesville AGENDA Morning tea: 10.30am – 11.30am Lunch: 12.30pm - 1.30pm Afternoon tea: 3.00pm - 4.00pm Speakers: Roslyn Shipton (Assistant to the Managing Director, Yarra Valley Water) Chris Dalton (Corporate Secretary, Goulburn Murray Water) SIG Purpose: The Executive Assistants’ SIG exists to provide a forum for sharing information, networking and professional development in the Victorian water industry. Acceptances: Roslyn Shipton (Convenor) Yarra Valley Water Joanne Church – Goulburn Valley Water Julie Douglas (Dep. Convenor) – City West Water Jodie Schutte – North East CMA Karen Toolan – City West Water Antoinette Moar – South Gippsland Water Glenys Foy – Central Highlands Water Carolyn Reilly – Western Water Rana Stollery – Central Highlands Water Marilou Hudson – Yarra Valley Water Ann McCurley – Gippsland Water Donna Trafford – Yarra Valley Water Brooke Landels – Gippsland Water Maria Woodend – Yarra Valley Water Caryn Crawford – Goulburn-Murray Water Ann Pryor – Yarra Valley Water Unsure: Barbara Reynolds – Barwon Water Michelle Aldridge – South East Water James Sanford – East Gippsland Water Michael Rowell – Southern Rural Water Amanda Collins – GWM Water Mandy Jago – Wannon Water Vicki Bryce – Melbourne Water Susan Stephens – Westernport Water Troy Chiodo-Gurr – North East Water Apologies: Jenni Allen – Central Highlands Water Mandy Billing – South East Water Thyvann Thorneycroft – City West Water Christina Hann – Goulburn Valley Water Nicole Freenstra – City West Water Jennifer Taylor – Lower Murray Water Nerissa Tomlinson – City West Water Haylee Parker – South East Water Eve Milford – City West Water April Jenkins – South East Water Deb Cullen – City West Water Jacqui Patterson – Yarra Valley Water Kerryn Gilmore – Coliban Water Reminder: The standard Chatham House rules will apply for the duration of the meeting. 10.30am Morning Tea 11.15am Welcome and introductions 11.25am Confirmation of minutes and outstanding business items 11.35am Group Discussion: EA SIG meeting – July 2019 (Location: TBA – probably city) To discuss the agenda for the EA SIG meeting taking place in July 2019. 11.50am My Story – an unexpected journey - Roslyn Shipton – YVW Roslyn will speak about changes that have shaped her life; the unexpected journey that has resulted, being resilient and adapting to change. 12.30pm Lunch 1.15pm Group Discussion: Proposed changes to DELWP model Gifts, Benefits & Hospitality Policy To discuss the proposed changes and any implications to administrative processes eg catering, use of gift cards, flowers etc. 1.45pm Guest speaker: Chris Dalton/Corporate Secretary – Goulburn Murray Water Dealing with improper conduct. 2.45pm Promising Opportunities & Pressing Problems MEMBER SUBMISSIONS CAN BE SENT THROUGH PRIOR OR TABLED ON THE DAY At this session, we explore promising opportunities and pressing problems being experienced by our members and provide help and guidance. 3.15pm Afternoon Tea Close EA Special Interest Group Meeting 2 February 2019 .

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YVW AR Cover Section (Page 1)
Yarra Valley Water ABN 93 066 902 501 Lucknow Street Mitcham Victoria 3132 Private Bag 1 Mitcham Victoria 3132 DX 13204 The Sustainability Journey Telephone: (03) 9874 2122 Facsimile: (03) 9872 1353 For Further Information Call us on 131 721 visit our web site www.yvw.com.au or email us at [email protected] For language assistance call TIS 131 450. Y arra Valley Water arra Valley The Sustainability Journey Annual Report 2002–03 Annual Report 2002–03 Contents 2 Our Journey 54 Culture 3Chairman’s Report 55 High Performing Business Culture 9 Highlights for 2002–03 56 Employees 10 Managing Director’s Statement 61 Occupational Health and Safety 13 Our Business at a Glance 62 Service Providers and Contractors 15 Summary of Long-term Targets and Our Strategic Intent 64 Stakeholders 16 Environment 67 Community 18 Water Conservation 70 Financial Performance 24 Drought 71 Overview of Financial Performance 26 Sewage Management 76 Operating Expenditure 34 Recycling 78 Ongoing Investment 38 Aurora — Sustainable Urban Development 80 Risk Management 39 Greenhouse Gas Emissions and Energy Use 81 Auditing and Verification 41 Environment Improvement Plan (EIP) 82 Annual Financial Report 42 Customer Service 110 Environment Improvement Plan 44 Water Quality 124 Corporate Governance 46 Service Responsiveness 130 Licensed Area Map 51 Pricing 131 Feedback Form 52 Programs for Customers Experiencing Financial Difficulty 1 2 Our Journey Environment This includes our Chairman’s This section contains the key Report, highlights for the year, environmental challenges we Managing Director’s face, how we are performing Statement and a look at our and our commitments to business including a summary further improvement.
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