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INTERNATIONAL
STUDENT GUIDE
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INTERNATIONAL STUDENT DESK
GETTING READY FOR THE START
Cultural adjustments Before you go Once you arrive overseas How to survive school life: suggestions
ON ARRIVAL: WHAT TO DO
Information for extra EU students
Residence Permit
Information for EU students
Registration to Comune di Milano
Immigration help desk Tax code Health care Registration to the Italian Public Health Service Private health care Pharmacies
STUDENT LIFE IN MILAN
How to reach school
Airports Railways Public transport
Accommodation
Living expenses Finding your accommodation in Milan Accommodation channels
Opening a bank account
Debit, credit and charge cards
Useful info and numbers
Telephones Emergency numbers Italian public holiday
TOURISM AND FREE TIME
About the city of Milan - bookmarks Things to do in Milan at least once in your life
Addresses and useful information
ATTACHMENTS TO THE GUIDE
Forms and fac similes
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INTERNATIONAL
STUDENT DESK
PRESENTATION
Dear student,Welcome to IED – Istituto Europeo di Design! We hope this guide will help you to learn more about life at IED. Please read it carefully before you arrive and keep it ready at hand for future reference during your stay. INTERNATIONAL STUDENT DESK is the landmark for all the initial necessities of your new adventure in Milan and at IED. The staff will help and support you in organizing your stay here in Milan, providing you with all information concerning the following: Necessary documents for living in Italy (Residence Permit,Tax Code, Health Insurance, etc), Practical arrangements,Accommodation, Living and getting around in Milan, Getting familiar with school issues and school life, on how to integrate into an international environment.
You may contact us at:
SCIESA CAMPUS
IED Design
LEONI CAMPUS
IED Moda
IEDVisual Communication IED Management and
Comunicazione
Via Amatore Sciesa, 4 20135 Milan – ITALY Ph. + 39-02-5796951 Fax + 39-02-55012613 [email protected]
Via Pompeo Leoni, 3 20141 Milan – ITALY Ph. + 39-02-583361 Fax + 39-02-5833660 [email protected]
Opening Hours : f rom Monday to Friday 10:30 am - 12:30 am / 2:30 pm - 5:30 pm
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GETTING READY
FOR THE START
Cultural adjustment
what they mean… and how you are going to respond when conflict or misunderstandings arise. Throughout the process of preparing and studying abroad, it is important to guard against the natural tendency of humans to be critical of cultural practices and attitudes which are different from their own, especially
Cultural adjustments: How to survive in a foreign country
You have stepped off the plane into a new cultural world. Initially you may experience a sense of overwhelming fascination in the early stages of adaptation. It is equally easy to make snap and awe. Everything around you is new: a different language, judgments about groups or individuals if things are not going different dress or a confusing transit system. Slowly you begin to well.While stereotyping may be temporarily satisfying to someadapt.You learn some Italian and begin to notice certain cultural one in the throes of culture shock, it is destructive and alienating nuances.This process takes time. Remember: you are surrounded by a new culture! in the long run.Ten transition tips: manage the change and enjoy your new life!The following tips are drawn from reports of hundreds of thousands of study abroad students who have preceded you in travelling about the globe.
Culture: the hidden dimension
One of first things you will encounter when you go abroad is something you cannot really see, but which, if you do not understand what it is and how it works, can seriously affect how Before you go: you adjust to and enjoy your time overseas.That “thing” is CUL- TURE. Culture is a neutral term, neither good nor bad, and Know your destination! refers to the broadest conception about the learned knowledge Understanding something about where you are going is guaranthat humans use to fulfil their needs and wants. It refers to the teed to assist you in being accepted. Knowing something about collective historical patterns, values, societal arrangements, the arts and architecture of the local region, or developing an manners, ideas, and ways of living that people have used to order interest in it, will be greatly appreciated. their society. It is comprised of all those things we learn as part of growing up including language, religion, beliefs about eco- Prepare to be understood and to understand! nomic and social relations, political organization and legitimacy, Knowing facts is important but so is understanding something and the thousands of “Do’s and Don’ts” society deems important about intercultural communication.What we call “communica-
- that we know to become a functioning member of that group.
- tion” is a matter of much more than words. Our body language,
Going abroad without understanding the likely points of con- the degree of directness or circumspection, the use of silences, tention across cultures, and why they tend to occur, is a sure and the pace and tone of our words often convey as much inforrecipe for problems.Things are not always what you think they mation as the words themselves. It is essential to be aware that are and the most ordinary interactions may occasionally take on a each culture has its preferred mode of expression and traditional surreal quality.Why? Because the simplest things matter. Errors ways of conducting conversations. might arise from language mistakes in which your word choice in French or Swahili sends your audience into gales of laughter Learn the language! or shocked silence! Or you use the wrong hand (who knew there It goes without saying that you are going to have an easier time was a “right hand”?) to pass food at a meal in India and your host overseas if you speak at least a little of the language of the coun-
- looks at you like you just did something really gross.
- try.While functional fluency would be nice, at a minimum one
should know the proper daily greetings, how to make requests,
A good start towards figuring this all out begins by acknowledg- ask directions, and how to say “thank you,” “please,” and other
- ing that:
- verbal etiquette. It is not only polite to do so but is universally
- appreciated by native speakers.
- - they have a culture and you have a culture
- some things in their culture will be similar to yours some things will be different
Learn why culture matters!
- one of your main jobs while abroad is to figure out for the new Understanding something about how cultures work, the logic culture what those differences are… where they come from… behind their behaviour, and the values that inform their actions
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will go a long way in helping you to adjust overseas. Moreover, to keep a daily or weekly journal. It not only allows you to have once you understand that cultures have a myriad of ways to solve an internal dialog with yourself but also to look back upon your the business of everyday living, one becomes less likely to see experiences and see the difficulties as they happened. It can be
- only one way of doing things as “right.”
- therapeutic to express yourself openly and honestly in ways you
might not want to do even with a close friend.
Once you arrive overseas:
Chill out!
Cultivate your sense of humour; you will need it from time to time. Realize that sometimes a negative experience is not per-
Get the logistical and practical arrangements settled!
Nothing is a worse beginning to a study abroad sojourn than the sonal but cultural. Be as non-judgmental as you can while being anxiety of where to eat, sleep, bathe, use the facility, take classes, as open to new ideas and experiences as you dare. Be flexible, and how to get around.Therefore, if your program does not ad- adaptable, and cheerful without abandoning your core values equately address these things, you should concentrate on getting or compromising your sense of self.When things are not going these basic needs worked out before tackling larger issues. Part well…stop and try to figure out why.Ask a friend or mentor for of culture learning will include mastering an often bewildering advice. Keep in touch with friends and family. Email is wonderful array of how to do simple things like banking, internet access, or for that purpose, but don’t use it, or phone calls, excessively. booking travel, not to mention more serious things like obtaining medical care or contacting authorities if necessary (police, immigration control, consulate offices, etc.).
How to survive School life-suggestions:
- Find a mentor!
- Check the Academic Calendar
Almost any local person knows more about the country than It highlights dates of lessons and is useful for managing your a newcomer does, but you should try to find someone who is studies during the semester lectures. It is always updated and can willing to listen to you and talk over any problems you are en- notify any change that may occur on the timetable. Check countering. If they themselves have had some experience as an classrooms; the daily notice board with the list and location of international student, so much the better.When you can’t make all classrooms and laboratories is available at every school sense of an interaction, or you don’t know what you may have entrance and on each floor. done wrong in a specific context, a mentor can be of great assistance in analysing the situation and offering sensitive advice on how to handle or avoid such events in the future.
Respect course attendance and punctuality
It is extremely important that you attend at least 80% of total amount of hours per each subject/module.
Stay curious!
Make sure you enter classes on time, not later than 15 minutes
Once you have established a daily routine abroad, it is easy to fall
(otherwise you’ll be recorded by teacher as absent).
into comfortable patterns and become complacent. If you are
experiencing adjustment problems, keeping to a narrow range of
Presence and participation
activities and a rigid schedule may make adjusting abroad more
IED teaching method is meant to involve students in the discusdifficult. Seek out new things to do and see. Join a club. Take sion of theoretical topics or case histories, in team activities with tours. Visit museums, art galleries, clubs, and sporting events. other students and in the presentation of projects during lectures
Keep trying to use the language even if it is difficult. Above all, or exams. don’t be afraid to fail because nothing risked is nothing gained,
The more the student is interactive and participating, the more especially while abroad. the lesson runs smoothly and is effective.
Watch for culture shock!
Assuming you know about the symptoms of culture shock and
Connect with students in your classes
During the first weeks of classes do your best to get to know can recognize them in yourself and others, the next step is monyour classmates in each of the classes you attend.
itoring your own mental and physical state. Having a bad day
Besides expanding your network of friends, you will have help
happens. Having a bad week or two should not! If you find that if you miss a class.
your performance in class is slipping or that you are avoiding
doing things outside class (or both), if you are feeling “blue” for no specific or apparent reason and it continues for more than a few days, you might consider this a problem related to the stress of living and studying cross-culturally.
and last, but not least, some safety tips:
…
mark laptop, mobiles and other electronic equipment with personal identification markings; do not carry large amounts of cash with you when going to school; do not leave unattended personal belongings.
Keep a journal or notebook!
One of the ways to both record and recall your time abroad is
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ON ARRIVAL
RESIDENCE PERMIT
(EXTRA EU STUDENTS)
Information for Extra-EU students
pany that covers the above risk along with a declaration from the company that must indicate that there are no limitations on the cost of the duration of an urgent hospitalization.
Extra-EU students MUST apply for the Residence Permit - called “Permesso di Soggiorno” - within 8 working days from the date of their arrival in Italy.
Residence Permit
IMPORTANT: all foreign students must have a health insurance while living in Italy (it is mandatory as students cannot obtain the Residence Permit without it).
Students, without a regular Residence Permit, will not be able to complete the enrollment procedure and will not be admitted to classes.
- Four passport-sized photos; - Receipt of the payment of Euro 107,50.
IED will require a copy of the residence permit to all international Extra
EU students.
Please make sure to include only copies in the kit and do not ever send
the original documents!
Procedure to be followed
1. go to the “Sportello Amico” in a post office and ask for the
“Permesso di Soggiorno” kit: it is necessary to show the 6. Go back to the post office (“Sportello Amico” counter) to
- passport.
- hand the KIT over. Documents will be checked and you
will have to pay Euro 30,00. Students will receive a receipt (RICEVUTA POSTALE), that is a temporary permit that allows them to stay in Italy legally, waiting for the official Residence Permit electronic card. Furthermore students will receive a document reporting the date, time and place of their first appointment at the Police Station (QUESTU- RA), which is the first step in order to obtain the permit.
2. Inside the KIT, there are two forms, fill in Mod. 1 form. 3. pay the postal bulletin (enclosed in the KIT) of Euro 107,50 at the post office.
4. buy one revenue stamp (MARCA DABOLLO) of €16,00 on sale at tobacconists.
5. Prepare the following documents to be included in the postal kit: • copy of Certificate of enrolment from IED (the document, in Italian language, must by stamped by the Italian IMPORTANT: both the receipt and the document reporting the embassy in the country of origin).
appoint-ment at the Police Station must be recorded by the International Student Desk in order to admit students to classes and exams.
7. Go to the appointment showing the original documents enclosed in the kit and the convocation letter.The letter will specify the date and the place of the appointment. DO NOT MISS IT!
• 1 copy of the main page of the passport and 2 copies of the page with the visa issued by the Italian Consulate /Embassy.
• One of the following insurances in order to be able to benefit from the Health Service in Italy: - Insurance policy from the home country with a declaration from the consulate about its validity in Italy, term and overview of the health service.The policy must in- While waiting for the Residence Permit, students may check the dicate that there are no limitations on the cost of the status of their application on PORTALE IMMIGRAZIONE web-
- duration of an urgent hospitalization;
- site: www.portaleimmigrazione.it
- An“INA”insurance, available in Italy by paying a rate of Enter “Area riservata stranieri” and indicate User ID and PassEuro 49,00 (6 months) or of Euro 98,00 (one year).The word (do not include any line but the Password number only, amount is payable at any post office by transferring the e.g. 060736329671 and not 06073632967-1) to see the progress amount to the following account: Nr. 71270003, INA of the request. ASSITALIA, in favour of LE ASSICURAZIONI D’ITA- It is possible to check the status of the application on Polizia di LIA – Agenzia Generale di Roma – Conto 20, Via del Stato web site as well: Tritone, 181 – 00187 Rome through a postal bulletin; - Any other insurance policy from any insurance comhttp://questure.poliziadistato.it/stranieri/?mime=1&lang=EN
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IMPORTANT!
(not Comune di Milano) must apply for the “Iscrizione anagrafi-
The RICEVUTA POSTALE authorizes students to live legally ca” in the town they are living in. In this case, get in touch with in Italy but DOES NOT ALLOW them to travel abroad in the the Student Desk for further details. Schengen area (SEE ATTACHMENT). For urgent needs, students can go to the CENTRAL POLICE Immigration help desk STATION in Via Montebello, 26 (green underground line Via Sant’Elembardo, 4 (red underground line Gorla) Moscova - yellow underground line Turati ) arriving early in Ph. +39-02-88448246 / 88448248 the morning and taking the ticket number at UFFICIO IMMI- e-mail [email protected] GRAZIONE in order to obtain an official Residence Permit document.
Advisory Phone Calls:
Tue+Wed+Thu 9 am – 12 pm / 2 pm – 4 pm
Electronic Residence Permit
Front Desk:
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Residence Permit for study allows students to work parttime for a maximum of 20 hours per week and 1.040 hours per year. Having a Residence Permit (not only the RICEVUTA POSTALE) valid for one year, students can leave Italy, but their absence cannot be longer than 6 months. Visa and Residence Permit ARE NOT the same thing, each of them enable students to do different things.
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- for Italian citizens and immigrants living in zone 1, 2 and 3:
Tue+Thu 9 am – 12 pm
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- for the remaining zones: Wed 1.30 pm – 4.40 pm /
Tue+Thu 9 am – 12
Tax Code
TheTax Code is an alphanumeric code, composed of letters and numbers, necessary to:
Information for Eu students
Registration to Comune di Milano
••••enrol in the Italian Public Health Service open an account be employed
European students who plan to stay in Italy for a period longer than 3 months, having the accommodation in Milan, should register in the list of the temporary residents, applying for the domicile (in Italian: Richiesta di domicilio). draw up a contract (a lease, a sale contract, etc.)
This request must be made at the Register Office (Ufficio Anagrafe) of the Municipality – Comune di Milano.
Thanks to the partnership with Milan Chamber of Commerce and the Tax Office, IED will provide all international students with the tax code, at the moment of enrolment.
Before applying for this registration, students have to contact th International Student Desk to receive updated details and the name of the contact person at Comune di Milano in order to fix an appointment.
Central Registration Office
(Ufficio Anagrafe Centrale)
If you wish to exploit this opportunity and you are an extra UE student, send a copy of your VISA as soon as you get it to [email protected]. The International Student Desk will provide you the tax code and you will not need to apply for it by yourself once in Milan.
via Larga, 12 Info line +39-020202 Open from Monday to Friday from 8:30 am to 03:30 pm
Documents required: 1. Passport or Identity Card (original + 1 copy); 2. IED Certificate of enrolment with the indication of the length of the course (original + 1 copy);
3. EHIC - European Health Insurance Card (in Italy this card is called “TEAM”Tessera Europea di Assicurazione Malattia);
4. Proof of available means of support for the stay in Italy (€
5.577,00 for one year). Students can produce a self-declaration, through the form “MOD EURO 1”. It is necessary to provide details about a bank account (it is better to attach a bank statement);
5. Tax Code Students living in a place managed by a different Municipality
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Health Care
Documents required:
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Residence Permit; Documents concerning the address in Italy: a lease contract or any other declaration;
The Italian Public Health Service (Servizio Sanitario Nazionale - SSN) guarantees medical treatment to Italian and foreign citizens holding a health card. SSN provides low or no-cost health care to all EU citizens. Emergency health provision is available to all EU and Extra-EU visitors.
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Tax Code; A written statement (self-certificate) declaring that you’ve no other medical insurance valid at the moment.
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- All foreign students must have a health insurance while ASL Local Offices
living in Italy (without it, students cannot obtain the Res- To choose a general practitioner (medico di famiglia) you should
- idence Permit).
- go to an ASL local office - Ufficio scelta e revoca.
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- The Italian Ministry of Health declares that all EU-citizens,
who are in Italy for a short or long period and having the Private Health Care EHIC (European Health Insurance Card, in Italy called Students who look for an English-speaking doctor, can contact TEAM) are entitled to obtain only urgent medical treat- the following centers: ments.
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- If you do not have a private insurance and you intend to Milan Medical Center
stay in Italy more than three months, you must apply for Via Angelo Mauri, 3 (red underground line Conciliazione and the S1 Form (ex E 106) from your country before leaving. Pagano) The Health authority of your country issues this form, it is Ph. +39-02-43990401 free and can be obtained immediately by simply presenting Emergency: +39-338-1651324
- IED enrolment certificate.
- www.milanmedicalcenter.it / [email protected]
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