Public Transport Review Consultation Survey-Individuals

Q1 Looking at section A (pages 3 to 5 of the consultation document), to what extent do you agree with the proposed policies we have set out to help guide decisions on when it is approriate for Borough Council to support public transport services?

Answered: 44 Skipped: 2

Strongly agree

Agree

Neither agree nor disagree

Disagree

Strongly disagree

Don't know

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Answer Choices Responses

Strongly agree 9.09% 4

Agree 45.45% 20

Neither agree nor disagree 15.91% 7

Disagree 11.36% 5

Strongly disagree 9.09% 4

Don't know 9.09% 4

Total 44

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Q2 Please provide any comments you have on the proposed policies in Section A in the text box below.

Answered: 18 Skipped: 28

# Responses Date

1 Your means of calculating the value of a bus journey to the local economy takes no account of the impact on bus 6/16/2016 12:16 PM users of withdrawing the service and the consequent costs to other public services. For instance bus services allow people to travel to medical appointments; maintain an active life, physically and mentally; combat isolation, and so on. The withdrawal of bus services undermines quality of life, and health, and ultimately places a greater burden on support services. Since bus services are already poor (the X7 does not service Hiltingbiry at weekends or evenings for instance) the impact of even partial cuts is likely to be disproportionate.

2 re the changes to route X6/X7 6/15/2016 6:20 PM

3 E1 and E2 services are vital for access to RCHWinchester from Eastleigh. If the cost per passenger is over £5 would 6/14/2016 4:36 PM this service be cut?

4 (paper survey input) 6/14/2016 12:31 PM

5 Quote section A. A subsidy of above £5 per journey starts to result in a poorer level of value for money. This results in 6/14/2016 10:22 AM a post code lottery, no account is taken regarding those unfortunate to be living in an area which does not meet this criteria.

6 I am a Hiltingbury resident and must stress the X6/X7 route is vital for students, OAPs and others who cannot drive. I 6/13/2016 8:34 PM oppose any cuts to this service. Please bear in mind people do have to get in early for job interviews, early appointments and so on. I know of someone who has done this only this week and is likely to continue to need to have the flexibility of an early service available.

7 I live in Hiltingbury where the bus service is X6/X7 operated by . The bus service is vital for Hiltingbury as 6/13/2016 7:27 PM many users particularly elderly people and young people use the service to get into Fryern and Eastleigh and is very well supported. For elderly people the bus service is a lifeline and vital link for them as some do not have cars and therefore they rely on the bus. Therefore I think it is important that journeys on X6/X7 before 0930 and after 1500 do continue as these are an important lifeline to people.

8 (Paper survey response input) 6/13/2016 1:27 PM

9 Cutting down on bus services is not the solution. Try to encourage people to use less cars and more public transport 6/6/2016 11:04 PM by making them more accessible

10 services much needed 6/4/2016 10:48 AM

11 My son relies on the X6/7 to travel home from Toynbee School to Hiltingbury. I am extremely disappointed to see that 6/4/2016 9:01 AM despite the person subsidy being as low as £1.05, the only option being offered is to cut this service completely.

12 THE DAYTIME SERVICE X6/X7 SERVICE IS AN IMPORTANT LIFELINE FOR MANY - TO GET TO THEIR 6/1/2016 7:18 PM DOCTOR IN EASTLEIGH, ETC.

13 £5 subsidy per user seems too high, given many of the users are freeloaders who are already receiving a subsidy 5/28/2016 10:03 AM from the public purse.

14 They seem very sensible. 5/27/2016 2:46 PM

15 These services are relatively expensive but they probably serve people without cars or unable to afford taxis. 5/22/2016 7:53 PM

16 Make HCC provide transport as much as possible because I feel that HCC is pushing a lot of budget cuts over to EBC 5/21/2016 2:30 PM and they should be paying for more

17 I feel government should be made by law to keep public bus and transport services supported and not to wholly relie 5/20/2016 7:07 PM on bus companys being able to run all routes at a profit.

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18 I disagree with the strategy because it takes no account of changes in demand. Supported services are frequently 5/20/2016 5:08 PM introduced where demand for a bus service has declined to the point where the operator is unable to justify the operation commercially. Where support is introduced to a declining operation the funds may only go towards slowing a remorseless decline. Theoperaor is paid with little or no incentive to arrest the decline or even to reverse it. Any funding should be made on the strict understanding that a time limit is imposed in which time patronage must show an agreed level of growth (say 5% more journeys per year) No growth, decline continued and no support is justifiable. Ironically of course by allowing the local authority to extend the life of a failing service the operator also avoids the opprobrium when the time comes and the inevitable closure happens - now the decision of the council. It is also strange that a review of supported services in the borough excludes refernce to services like the Eastleigh/ E buses. That the funds come from the County rather than the Borough is a subtle distinction, and its exclusion renders the idea of a review of bus services in Eastleigh rather deficient

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Q3 Looking at Section B (pages 6 to 18) of the document, please identify all the supported public transport services that you currently use. Please also identify the service that you use most frequently.

Answered: 40 Skipped: 6

Bluestar 2 evenings

Unilink U1N

X4 Evenings

First A Sunday

Xela X15

Xela X6/X7 Hiltingbury ...

Xela X7/X8 Evening service

Xela X7/X8 Sunday service

First 6 evenings.

Taxishare 44

Medical Transport

Dial-a-Ride

0 10 20 30 40 50

I use this service (tick all relevant boxes)

I use this service most frequently (tick only one box)

I use this service (tick all relevant I use this service most frequently (tick only one box) Total Respondents boxes)

Bluestar 2 evenings 90.91% 18.18% 10 2 11

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Unilink U1N 100.00% 0.00% 2 0 2

X4 Evenings 71.43% 42.86% 5 3 7

First A Sunday 100.00% 33.33% 3 1 3

Xela X15 100.00% 12.50% 8 1 8

Xela X6/X7 Hiltingbury AM & 64.71% 76.47% PM 11 13 17

Xela X7/X8 Evening service 85.71% 21.43% 12 3 14

Xela X7/X8 Sunday service 75.00% 50.00% 9 6 12

First 6 evenings. 83.33% 83.33% 5 5 6

Taxishare 44 0.00% 0.00% 0 0 0

Medical Transport 75.00% 25.00% 3 1 4

Dial-a-Ride 0.00% 0.00% 0 0 0

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Q4 Our proposed changes for each service are shown in the green boxes on pages 6 to 18. Would any of these proposed options affect the journeys you make?

Answered: 43 Skipped: 3

Yes

No

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Answer Choices Responses

Yes 72.09% 31

No 27.91% 12

Total 43

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Q5 Which proposed changes would affect the journeys you make? Please identify the route (eg Bluestar 2).

Answered: 29 Skipped: 17

# Responses Date

1 I use Xela bus 6/7 to travel to work, to include Saturdays 6/16/2016 9:51 PM

2 x7 6/16/2016 5:51 PM

3 x7/x8 6/16/2016 12:31 PM

4 X6/X7 6/15/2016 6:20 PM

5 Medical Transport Service 6/15/2016 12:57 PM

6 X4 6/15/2016 11:39 AM

7 X7 6/14/2016 10:21 PM

8 X15 6/14/2016 8:53 PM

9 Xelabus 6 6/14/2016 6:14 PM

10 Xelabus x6 on Saturday 6/14/2016 5:54 PM

11 Xelabus X6/X7 - Hiltingbury 6/14/2016 1:02 PM

12 Xelabus X15- approve of option E3+E2 Not E1 or E4 6/14/2016 12:32 PM

13 X6/X7 6/13/2016 8:36 PM

14 Xelabus X6/X7 6/13/2016 7:27 PM

15 X6 X7 6/7/2016 9:37 PM

16 xelabus6/7 6/7/2016 7:42 AM

17 X7 x8 bluestar 2 44 6/6/2016 11:05 PM

18 X6 and X7 6/6/2016 6:26 PM

19 Xela 7 6/6/2016 5:39 PM

20 x15 6/5/2016 3:40 PM

21 Bluestar 2 6/4/2016 1:36 PM

22 medical transport service 6/4/2016 10:51 AM

23 X6/7 Hiltingbury - Chandlers Ford 6/4/2016 9:09 AM

24 First 6 5/30/2016 2:33 PM

25 Removal of Sunday A 5/28/2016 10:09 AM

26 First 6 5/27/2016 3:17 PM

27 X7/X8 5/22/2016 7:54 PM

28 Bluestar 2 5/21/2016 2:36 PM

29 X8 5/20/2016 5:08 PM

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Q6 Would you use any alternative ways of making your journeys if our proposals were carried out?

Answered: 27 Skipped: 19

Drive myself

Travel by taxi

Get lifts from friends/...

Travel at a different time

Travel on a different day

Go to a different...

Walk or cycle instead

I would be unable to ma...

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Answer Choices Responses

Drive myself 22.22% 6

Travel by taxi 14.81% 4

Get lifts from friends/ family/ neighbours 7.41% 2

Travel at a different time 11.11% 3

Travel on a different day 7.41% 2

Go to a different destination 3.70% 1

Walk or cycle instead 37.04% 10

I would be unable to make this journey 51.85% 14

Total Respondents: 27

# Other (please specify) Date

1 My only use of this service to date has been to visit the Eye Unit at General where the treatment would 6/15/2016 12:57 PM not allow me to drive myself. The only impact would be an increase in cost but the benefit of this service makes up for any extra cost. Result I have no objections to the proposal.

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2 Please note that the walk (cycle should have been a separate category - very few elderly will cycle) will be over a mile. 6/14/2016 1:02 PM Please note that service is an hourly service anyway and has been reduced from a half hourly service, there are no evening services and no Saturday or Sunday services.

3 I sometimes have to come back later in the afternoon from Eastleigh - i.e. after 4 pm. I also use the X7 bus to get into 6/13/2016 8:36 PM Fleming Park for a late afternoon swim once weekly so need the 5 pm from Hiltingbury bus to keep running. I cannot always alter the times I travel.

4 if the x15 service was axed there no other way to get from netley abbey to only taxi which is too expensive. 6/5/2016 3:40 PM

5 It will impact on my working hours if I give my son a lift home. He could walk, but he often stays at school late and 6/4/2016 9:09 AM uses the 5:30pm bus. It won't be a pleasant walk in winter and when he is tired.

6 WOULD NOT GO OUT IN THE EVENING. 6/1/2016 7:19 PM

7 Trains, although not as convenient as bus and curiously run at similar times from Southampton 19.44, 20.44, 21.44, 5/30/2016 2:33 PM 22.44.

8 Take the train which would mean that I wouldn't be able to use my bus pass. 5/27/2016 3:17 PM

9 I do not use the late night service and think that this does not need to be subsidised as when going out in the evening 5/21/2016 2:36 PM you could cut the service as responsible people who would normally use it for the Theatre just have one bus back to Eastleigh after the Theatre has finished and then they could make arrangements for getting home from Eastleigh.

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Q7 Please use the box below to provide any other comments on how our proposal(s) would affect the journeys you make

Answered: 15 Skipped: 31

# Responses Date

1 The bus route X6/7 operated by Xela Bus company is unfortunate as this route is not very comercial. To travel by bus 6/16/2016 9:51 PM on this route takes 25mins from Eastleigh to Chandler's Ford (Fryern Hill). To walk from my house to the bus station or the nearest bus stop on this route takes about 20mins. Total travel time about 45mins. If I drive it takes only 5mins or 10-15mins in a rush hour. I would use the bus more often if the bus route would be more direct. By cancelling this route on Saturday you will be making me use my car more which is not Green for EBC.

2 They would definitely dissuade me from making some journeys. Some journeys that could not be avoided, to important 6/16/2016 12:31 PM appointments for instance, would be greatly complicated. Driving is not an option, as I do not drive. Suggesting that traveling by taxi or asking friends or neighbours for a lift as an alternative to a regular, relatively affordable bus service, is not realistic. The cost of taxis would be prohibitive for many people.

3 I am writing on behalf of all past passengers, who live on Scantabout and Peverells Wood, who used the above 6/15/2016 6:20 PM service X6/X7 until April 2015, when it went to and from Fryern Hill via Peverells Wood Avenue. When the service was removed it caused great hardship for the elderly residents, some of whom were in their 70's, 80's & 90's, all of whom have a variety of health problems. I am 77 now and have problems walking, so can empathise. When I enquired about the reasons for removal I was told, 'we have to save 2 minutes on the journey' 'residents cars are parked on the road', were 2 reasons given. Recently I was told 'the kerbs have to be raised at bus stops, so no buses because of the expense' . Does every bus stop in Chandlers Ford have a raised kerb? Why can't residents, all of whom who have garages and/or driveways, be asked officially and politely, to be considerate, after all old age comes to all of us eventually!! Recently I have spoken to a neighbour who has a disabled child who will need to travel to College in September, a regular bus service would be of tremendous help, along with for the elderly residents who need to shop, visit Dr's surgeries, and simply have the opportunity to get out and about if they wish. for their mental and physical health. Surely going directly up Oakmount Road can be a slow journey at times, and how many passengers are picked up en route? So I am appealing to you to reconsider, reinstate the bus route via Peverells Wood Avenue, and make a lot of people happy.

4 No means of getting to doctors or to the library or to Eastleigh. This is terrible. 6/14/2016 5:54 PM

5 Doctor and other appointments in Eastleigh or the Fryern can be before 9 30 a.m. and after 3 30 p.m. The X6/X7 is 6/14/2016 1:02 PM also used to connect with the Bluestar 1 service to Winchester and Southampton - early morning and late afternoon appointment there are also relevant.

6 Botley has only 1 bus to Southampton and 1 bus to Eastleigh. X15 is a possible addition for the area even though it is 6/14/2016 12:32 PM not many per day.

7 See above. I would either have to drive in (which I avoid where possible as I try to save car driving for those areas I 6/13/2016 8:36 PM do need to go to without good public transport) or not go. And I can think of others who would be seriously inconvenienced by any changes to the Hiltingbury-Eastleigh route.

8 As previously mentioned it is important that Hiltingbury retains a bus service before 0930 and after 1500 to provide an 6/13/2016 7:27 PM important link for people particularly elderly. I myself use these later journeys after spending time in Eastleigh so i feel it is important that these journeys continue. In addition many commuters in Eastleigh use these journeys and so it is important these journeys are retained.

9 I travel from fairoak to eastleigh using bluestar 2. I then get either the x6 or x7 to get to chandlers ford for work. I have 6/7/2016 7:42 AM already amended my working hours to accommodate bus times as the bus times don't link together well. In the review it mentions that funding will stop. If this happens I would have no way of getting into work at all as taxis are far too expensive!

10 I do not drive as I have a visual problem. I have a 4 and a 7 year old and live on Ashdown close in Hiltingbury. It has 6/6/2016 6:26 PM been dreadful losing the weekend service x6/X7 as it means my small children and I have to walk over a mile to the nearest bus stop at weekends. I also know elderly and disabled people in Hiltingbury who feel stuck in their homes at weekends & struggle to get to medical appointments. To lose the early morning and late afternoon services too would be just dreadful. How could someone live in the area and travel to 9-5 job if they don't own a car. Thousands of people live in Hiltingbury, many elderly, and we deserve a transport system which helps us get to school, work and medical appointents. Please don't cut the service and please consider putting on even a few Saturday buses so we can get out at weekends. Thank you.

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11 medical conditions make transport crucial 6/4/2016 10:51 AM

12 The loss of the X6/7 will isolate people in Hiltingbury. The bus stop is outside my house and I observe that the 6/4/2016 9:09 AM majority of passengers are pensioners who rely on the service to do their shopping, go to the doctor etc. I myself use the bus occasionally, walking the dog through the lakes to the town centre and busing back. The loss of the bus is essentially letting the community down.

13 I would have thought that the Sunday A is more useful than some of the other services you are proposing to continue 5/28/2016 10:09 AM supporting, like the very late 2s or the weekday evenings X7/X8 (which has a higher per user subsidy than the Sunday A). How is this fair; surely the service with the lower subsidy per user should be maintained (value for money criteria). Explain why this is proposed please

14 Keeping the service as it is would be the best idea. 5/27/2016 3:17 PM

15 The Uni Link journey in the mornings is a useful service and just having them for a couple of times early in the 5/21/2016 2:36 PM mornings is most helpful to people on this route for work. Also just the one in the evening is useful to people who work just outside Southampton

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Q8 We have identified some other possible options for services we support in the blue boxes on pages 6 to 18. Do you prefer any of these other options (rather than our proposals) for services that you use? If you do, please identify your preferred option (s) in the box below

Answered: 10 Skipped: 36

# Responses Date

1 N1 - evening/night services for Hedge End 6/15/2016 11:56 AM

2 We as a family live in Netley Abbey and both my children go to Wyvern School in Fair Oak. At the moment I am 6/14/2016 8:55 PM driving both of my children to and from school Monday – Friday. I was really happy when I discovered that you have the X15 bus service going to and from Eastleigh via Fair Oak, but was quickly disappointed that the time the bus goes past Wyvern school is between 14.50 and 14.55. Wyvern School does not finish until 14.55 so find this very frustrating. As a working mother it is very difficult for me to find a job where the hours suit me with regards to my children and while at the moment I have a job that can do this, I know that I am going to be made redundant very soon and will struggle to find a job with hours to suit me. In the past I have been made redundant twice where it took me 10 months to get one job and was then made redundant and my current job took me 6 months. If the bus was to go past Wyvern School at 15.10 my children would be able to get the bus home and I would be able to find a another job so much easier and quicker.

3 There were no other options. 6/14/2016 1:02 PM

4 X15 Option E2 6/14/2016 12:32 PM

5 I think you could look at the Sunday services. Just how often are these used? But for Monday to Saturday there 6/13/2016 8:38 PM should be a full service running until at leat 5.30 pm.

6 I would prefer that the service continues with no changes to the timetable. 6/13/2016 7:28 PM

7 There is no.other option offered for the X6/7 which makes it clear that the cut is a foregone conclusion and this 6/4/2016 9:15 AM consultation is tokenistic.

8 Yes retain the A but lose the late night 2s and the expensive weekday X7/X8. Hedge End has no late night services, 5/28/2016 10:11 AM why should Boyatt Wood?????

9 If First bus take over the contract they would probably try and change the service to an hourly one which is totally 5/27/2016 3:19 PM unsuitable.

10 No. Reducing the late night services would remove access at the time I use the service most. 5/27/2016 2:48 PM

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Q9 Do you have any other suggestions or proposals for the services/ journeys receiving support from the Council which could provide us with better value for money? Please use the box below to provide these

Answered: 19 Skipped: 27

# Responses Date

1 Some bus routes are completely monopolozed by certain bus operators where there is no alternative to the public 6/16/2016 10:01 PM transport, e.g. trains. For examples bus route X4 Eastleigh to West End or Bluestar 2 Eastleigh to Fair Oak. To keep the borough greener, these bus routes are essential and should remain a vital part of the local transport. Bus routes should be revised, yes, but the public should be encouraged to use public transport more by offering more attractive (and faster) bus routes.

2 We need more buses not less. 6/16/2016 12:35 PM

3 Better services for Hedge End. Hedge End is much bigger now and more would use the no.3 if it ran more frequently 6/15/2016 11:56 AM and was cheaper. There is no bus to the train station and I live too far away to walk to it. Make pensioners pay if they take more than 52 journeys per year. Regardless of what they say, they CAN afford it! Why is there no service to Southampton between 7.35 and 9.15am? I can not get children ready for school and get a bus to Southampton to start work at 9-9.30am - I've had to turn down work because of this as I do not drive. In the evenings I can not go out as there is no bus going to Southampton & returning buses often do not turn up. Hedge End is a small town now but has village market day bus services - it is ridiculous as when I moved here 10 years ago there were 4 buses an hour and I could get to work on time but even 2 an hour day time would be good as the hourly service gets so crowded although 90% are pensioners who travel free. The journey costs are also prohibitive. Awful services and so feel like moving away.

4 Mini buses. I would be ready to pay part of the journey although I am 65+ 6/14/2016 5:55 PM

5 the NHS trust sends patients to Lymington and North Basingstoke from Eastleigh, and these hospitals are over 15 6/14/2016 4:42 PM miles away. This service is vital!!!!!!

6 The cost of assisting the X6/X7 service is only £3,216 at £1.05 per user and well within the max of £5 per user level 6/14/2016 1:02 PM set. I disagree with your PT3 relationship with this service. "Healthy Borough" - should have been a "yes" as my comments above relate to access to shops and healthcare in attending appointments.

7 Could smaller buses on some of the later bus times be possible? Not too many buggies, wheelchairs etc out after 6/13/2016 8:38 PM about 4.30.

8 I am 80 yrs old don't drive so when I want to go to Eastleigh or Southampton I need to use the bus. Because of my 6/13/2016 1:29 PM age (and lots of the more elderly people now living in the Borough) I think it is vital for you to support the comunity buses. I can still manage the local bus no.2 but I realise sometime in the future I will require door to door assistance.

9 I would even be happy to lose a couple of the daytime x6 and X7 buses through hiltingbury if it meant we could have a 6/6/2016 6:28 PM few on Saturday and Sunday (such as 4 each way like the 46 bus to winchester).

10 charge passenger more for each medical trip 6/4/2016 10:53 AM

11 My suggestion is not to cut any bus services. The proposed savings are pitiful. Perhaps the new McDonald's which 6/4/2016 9:15 AM nobody wants could fund the transport subsidy budget to offset the impact it will make on obesity levels.

12 I think that option F ( page 12 ) needs to be funded, although you say that there is no alternative except for EBC 5/31/2016 9:22 PM funding to cease.

13 How accurate are usage figures? For example, if a group of people ttravelling on the last bus show the driver a 5/30/2016 2:37 PM return/season or whatever ticket that doesn't get scanned, does the service record any money taken, although all journeys will have been paid-for?

14 Consider X6/X7 being a half hourly service to attract people to Eastleigh instead of Winchester/Southampton (15 5/28/2016 2:43 PM minute service to City centre)

15 Sort the A timetable out; extend it to the full service and run it every 90 minutes. 5/28/2016 10:11 AM

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16 The X15 is used mainly by pensioners for the journey to Eastleigh, when I get on the bus at Boorley Green. However, 5/27/2016 5:41 PM it is quite under-used at the moment. When all the housing development at the Botley Park Hotel takes place, there must be a bus service, otherwise everyone will clog up the roads in their cars

17 No. 5/27/2016 2:48 PM

18 The X15 service could have better connections at Horton Heath into the X10, as an alternative could the X9 be looked 5/22/2016 4:56 PM at as it provides a really slow route between Eastleigh and Bishops Waltham. Perhaps the X4, X9, X10 and X15 services should be looked at as a whole to promote a change of mode from car to bus. Reintroduction of the Eastleigh area Bluestar season would be good to encourage use as when this was changed the cost went up by nearly 70%.

19 Bluestar No 2 could run every half hour instead of 20nins on all journeys. For buses that are very frequent times could 5/21/2016 2:38 PM be changed to run less frequent and save costs

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Q1 What is the name of the group or organisation you are responding on behalf of?

Answered: 8 Skipped: 0

# Responses Date

1 Eastleigh & District Disability Forum 6/16/2016 8:01 PM

2 First Wessex 6/16/2016 4:37 PM

3 Eastleigh & Southern Parishe Older Persons Forum (ESPOPF) 6/16/2016 3:46 PM

4 County Council 6/16/2016 9:21 AM

5 Hound Parish Council 6/14/2016 8:31 PM

6 West End Parish Council 6/14/2016 3:43 PM

7 Botley Parish Council 6/14/2016 11:18 AM

8 Eastleigh Borough & Romsey MENCAP 6/13/2016 1:37 PM

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Q2 Looking at section A (pages 3 to 5 of the consultation document), to what extent do you agree with the proposed policies we have set out to help guide decisions on when it is approriate for Eastleigh Borough Council to support public transport services?

Answered: 8 Skipped: 0

Strongly agree

Agree

Neither agree nor disagree

Disagree

Strongly disagree

Don't know

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Answer Choices Responses

Strongly agree 12.50% 1

Agree 87.50% 7

Neither agree nor disagree 0.00% 0

Disagree 0.00% 0

Strongly disagree 0.00% 0

Don't know 0.00% 0

Total 8

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Q3 Please provide any comments you have on the proposed policies in Section A in the text box below.

Answered: 4 Skipped: 4

# Responses Date

1 Our members although many would be eligible for community transport would rather access mainstream bus services. 6/16/2016 8:01 PM

2 Agree with policies, but they are not always implemented eg PT6- v.difficult to access Eastleigh town from Hamble 6/16/2016 3:46 PM peninsula especially in the evening. PT5 No bus service to Hedge End station, Airport parkway. PT9 Not enough publicity.

3 PT1 - There may also be a need to support some very early eg before 07.00 journeys in part or full on M-F. Saturday 6/14/2016 8:31 PM journeys also may require support before 09.00 and after 18.00. PT2 - Disagree. EBC should step in to support selected routes and services which HCC cut.

4 The Parish Council agrees that the proposals offer an appropriate level of support for a wide range of public transport 6/14/2016 11:18 AM options.

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Q4 Looking at Section B (pages 6 to 18) of the document, please identify all the supported public transport services that are used by members of the group or organisation you are responding on behalf of. Please also identify up to three services that are of highest priority to you or those that you represent.

Answered: 7 Skipped: 1

Bluestar 2 evenings

Unilink U1N

Xela X4 evenings

First A sundays

Xelabus X15

Xela X6/X7 Hiltingbury ...

Xela X7/X8 evenings

Xelabus X7/X8 sundays

First 6 evenings

Taxishare 44

Medical Transport

Dial-a-Ride

0 1 2 3 4 5 6 7 8 9 10

Service used by members/ stakeholders (tick all relevant boxes)

Priority for members/ stakeholders (tick up to three boxes)

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Service used by members/ stakeholders (tick all Priority for members/ stakeholders (tick up to Total relevant boxes) three boxes) Respondents

Bluestar 2 evenings 100.00% 50.00% 2 1 2

Unilink U1N 0.00% 0.00% 0 0 0

Xela X4 evenings 100.00% 0.00% 1 0 1

First A sundays 100.00% 0.00% 2 0 2

Xelabus X15 100.00% 80.00% 5 4 5

Xela X6/X7 Hiltingbury 100.00% 100.00% AM & PM 3 3 3

Xela X7/X8 evenings 100.00% 66.67% 3 2 3

Xelabus X7/X8 sundays 100.00% 66.67% 3 2 3

First 6 evenings 100.00% 100.00% 2 2 2

Taxishare 44 0.00% 0.00% 0 0 0

Medical Transport 100.00% 60.00% 5 3 5

Dial-a-Ride 80.00% 80.00% 4 4 5

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Q5 Our proposed changes for each service are shown in the green boxes on pages 6 to 18. Would any of these proposed options affect the journeys made by members/stakeholders of your organisation?

Answered: 7 Skipped: 1

Yes

No

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Answer Choices Responses

Yes 71.43% 5

No 28.57% 2

Total 7

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Q6 Please use the box below to provide comments on how our proposal(s) would affect the journeys made by members/stakeholders/ etc of your organisation.

Answered: 5 Skipped: 3

# Responses Date

1 Our Velmore residents would be affected by changes to the X6, X7 and X8 service. Option F1 would have the greatest 6/16/2016 4:41 PM impact - these services are unlikely to be run commercially by the operator. Option G4 is good for our Velmore residents and G3 is likely to have minimal impact since many journeys made by these residents are to Eastleigh; option G2 should also have only a small impact.

2 Xelabus X15 Option 1- good, but increased service and better connections with X4 to access Parkway. Could it 6/16/2016 3:47 PM include Hedge End station? First 6- Option I 2. Still no bus service to from Bursledon.

3 First 6 - HPC strongly supports Option I 2. This route offers travel for workers, leisure and education opportunities in 6/14/2016 8:39 PM Southampton and Hamble/Netley. The evening journeys are well used and offer good value for money. Cutting them would see a reduction in use of the commercial daytime services. Xelabus X15 - Cost per user is low. This service needs to be retained on a minimum 5 day operation with services every 2 hours either through to Eastleigh or with excellent connections at Hedge End with the X4. Developer Contributions should be sought to support improvements to this route.

4 Xelabus X4 will on run on three evenings - Thursday, Friday and Saturday. Council meetings are held on 6/14/2016 3:48 PM Tuesdays/Wednesdays - no public transport will then be available to enable councillors attend meetings. First A - disappointing that proposal is for Sunday service to cease Agree with OptionN1 to investigate evening service between Hedge End and Southampton

5 It can be very difficult for people with learning disabilities to enjoy an independent social life if they can not get to and 6/13/2016 1:37 PM from evening events. The X4, X6, X7 and X8 are buses that are used by various service users for evening activities.

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Q7 Bluestar 2: Late night Monday to Saturday and/or Sundays after 8pm

Answered: 4 Skipped: 4

Option A1 (our proposal)

Option A2

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Answer Choices Responses

Option A1 (our proposal) 100.00% 4

Option A2 0.00% 0

Total 4

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Q8 Uni-link U1N: Late night service north of Parkway station (to Eastleigh town centre).

Answered: 4 Skipped: 4

Option B1 (our proposal)

Option B2

Option B3

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Answer Choices Responses

Option B1 (our proposal) 25.00% 1

Option B2 25.00% 1

Option B3 50.00% 2

Total 4

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Q9 Xelabus X4: Thursday, Friday & Saturday 1945 & 2045 Eastleigh to Hedge End/ 2017 & 2117 Hedge End to Eastleigh

Answered: 3 Skipped: 5

Option C1 (our proposal)

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Answer Choices Responses

Option C1 (our proposal) 100.00% 3

Total 3

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Q10 First A: Sunday service Hedge End to Eastleigh

Answered: 4 Skipped: 4

Option D1 (our proposal)

Option D2

Option D3

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Answer Choices Responses

Option D1 (our proposal) 0.00% 0

Option D2 75.00% 3

Option D3 25.00% 1

Total 4

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Q11 Xelabus X15: Full service (Hamble- Netley-Bursledon- Hedge End-Botley- Boorley Green-Horton Heath-Fair Oak- Eastleigh

Answered: 5 Skipped: 3

Option E1

Option E2

Option E3(our proposal)

Option E4

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Answer Choices Responses

Option E1 0.00% 0

Option E2 0.00% 0

Option E3(our proposal) 100.00% 5

Option E4 0.00% 0

Total 5

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Q12 Xelabus X6 / X7: Service in Hiltingbury before 9.30am and/or after 3.30pm, Monday to Friday

Answered: 3 Skipped: 5

Option F1

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Answer Choices Responses

Option F1 100.00% 3

Total 3

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Q13 Xelabus X7 and X8: Thursday, Friday and Saturday evening services after 7pm between Eastleigh and Velmore/Chandler’s Ford (X7) and Eastleigh to Boyatt Wood (X8).

Answered: 4 Skipped: 4

Option G1

Option G2 (our proposal)

Option G3

Option G4

Option G5

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Answer Choices Responses

Option G1 0.00% 0

Option G2 (our proposal) 100.00% 4

Option G3 0.00% 0

Option G4 0.00% 0

Option G5 0.00% 0

Total 4

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Q14 Xelabus X7 and X8: Sunday service between Eastleigh Velmore/Chandler’s Ford/Boyatt Wood.

Answered: 4 Skipped: 4

Option H1

Option H2

Option H3

Option H4 (our proposal)

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Answer Choices Responses

Option H1 0.00% 0

Option H2 0.00% 0

Option H3 0.00% 0

Option H4 (our proposal) 100.00% 4

Total 4

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Q15 First 6: Southampton-Netley-Hamble Monday to Saturday 1945/2100/2235 from Southampton and 2020/2100/2235 from Hamble AND Sunday 1950 from Southampton and 2025 from Hamble

Answered: 5 Skipped: 3

Option I 1

Option I 2 (our proposal)

Option I 3

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Answer Choices Responses

Option I 1 0.00% 0

Option I 2 (our proposal) 100.00% 5

Option I 3 0.00% 0

Total 5

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Q16 Taxishare 44: Campbell Road and Chalvington Road to Eastleigh

Answered: 3 Skipped: 5

Option J1

Option J2 (our proposal)

Option J3

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Answer Choices Responses

Option J1 0.00% 0

Option J2 (our proposal) 100.00% 3

Option J3 0.00% 0

Total 3

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Q17 Medical Transport Service

Answered: 5 Skipped: 3

Option K1

Option K2 (our proposal)

Option K3

Option K4

Option K5

Option K6 (our proposal)

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Answer Choices Responses

Option K1 0.00% 0

Option K2 (our proposal) 80.00% 4

Option K3 0.00% 0

Option K4 20.00% 1

Option K5 0.00% 0

Option K6 (our proposal) 40.00% 2

Total Respondents: 5

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Q18 Eastleigh Dial-a-Ride and Community Transport Group Hire

Answered: 5 Skipped: 3

Option L1

Option L2

Option L3 (our proposal)

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Answer Choices Responses

Option L1 0.00% 0

Option L2 0.00% 0

Option L3 (our proposal) 100.00% 5

Total 5

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Q19 Do you have any other suggestions or proposals for the services/ journeys receiving support from the Council which could provide us with better value for money? Please use the box below to provide these

Answered: 5 Skipped: 3

# Responses Date

1 Wider consultation around the community transport and people who don't use it. Evenings and weekends are when 6/16/2016 8:06 PM there are no accessible taxis and there is also no community transport. Work should be done on making something available.

2 Medical Transport: If hospital clinics were offered at Moorgreen, journeys would not require so much subsidy. Regret 6/16/2016 3:50 PM removal of Lymington and QA. Very valuable service, should not be reduced. Eastleigh Dial-a-Ride: Very valuable service but not accessible to all who would like to use it. Not available at short notice. Community Transport: Too much uncertainty about availability, drivers, for some groups. Increased charges make hiring expensive for vulnerable groups. Subsidies for Good Neighbours & shoppibng buses: Are these offered? They should be. Equalities ImpactAssessment: Good, should guide subsidies.

3 No suggestions. 6/14/2016 8:45 PM

4 No other proposals have been suggested by Botley Parish Council. 6/14/2016 11:19 AM

5 We do not agree with your proposals 9 or 12 on previous page. The X4 service is very poor in comparison with the 6/13/2016 1:52 PM previous service provided by . A bus every hour and only every two hours on Saturdays reduces the number of people who rely on this bus and thus makes it less viable. The public are having to use their own vehicles or pay for taxis. One of our clubs has been adversely affected by the reduction in buses on the route. People who live in West End have a less varied social life and report they can only enjoy local amenities. Smaller and more frequent vehicles on this route plus a promotion about the frequency and reliability might encourage more users. Whilst people we work with do not use the Dial a ride service we are big users of the Community Transport Buses provided by One Community and these have given us excellent service over many years. We use an OC bus every fortnight to take out a group of people with learning disabilities who live with older carers (many in their 60s to 80s) to an evening social club in a pub. This gives the older carers a break from caring. We also use the bus for day trips out which people really value if they are restricted to a small geographic area in which to live their lives - this is very common for people with learning disabilities and tends to exacerbate mental stress.

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