IBM Europe Software Announcement ZP19-0462, dated August 13, 2019

IBM Elite Support for Apache CouchDB delivers enterprise-class support services for Apache CouchDB to use in hybrid or multi-cloud deployments

Table of contents 1 Overview 3 Technical information 1 Key requirements 3 Ordering information 1 Planned availability date 4 Terms and conditions 2 Description 5 Prices 2 Program number 5 Announcement countries 2 Publications

At a glance

IBM(R) Elite Support for Apache CouchDB adds Apache CouchDB support to help organizations:

• Engage IBM CloudTM support for your Apache CouchDB environments. • Combine Apache CouchDB and IBM Cloudant(R) as the single data layer technology for your cloud native applications, whether deployed in public, private, or hybrid clouds. • Leverage the common replication protocol between Apache CouchDB and Cloudant to ensure your data resides wherever required.

Overview

Elite Support for Apache CouchDB helps organizations receive enterprise-class support for the open source Apache CouchDB database. Support subscriptions for Apache CouchDB can be purchased on a yearly basis and are priced based on the number of virtual processor core units in the Apache CouchDB database nodes.

Cloudant is built upon Apache CouchDB and maintains API compatibility for core features. Developers can use the Cloudant and Apache CouchDB database ecosystem to deliver low-latency, high-performance, and scalable applications. The common replication protocol between these technologies enables seamless hybrid- cloud and multi-cloud architectures. Organizations can get a consolidated support experience that covers full hybrid cloud deployments, using Apache CouchDB on- premises, or in any cloud from any provider alongside Cloudant.

Information about Apache CouchDB can be found on the Apache CouchDB website.

Key requirements

Elite Support for Apache CouchDB requires Apache CouchDB version 3.0, or later.

Planned availability date

August 13, 2019

IBM Europe Software Announcement ZP19-0462 IBM is a registered trademark of International Business Machines Corporation 1 Description

Elite Support for Apache CouchDB offers support for the Apache CouchDB open source database. Apache CouchDB:

• Offers seamless multi-master sync • Scales from Big Data to mobile • Has an intuitive HTTP protocol and JSON:API • Is designed for reliability

Elite Support for Apache CouchDB is a 12-month, support-only offering that delivers:

• Technical support for Apache CouchDB open source database 24 hours a day, 7 days a week • Maintenance fixes and updates

You can purchase Elite Support for Apache CouchDB as an annual subscription through Passport Advantage(R) or Passport Advantage Express(R). This renewable subscription support offering is priced per virtual processor core (VPC) unit, and delivers problem resolution support and maintenance protection to help reduce the risk, time to market, and costs required to deploy any applications powered by Apache CouchDB.

Apache CouchDB is open source software available from the Apache CouchDB website. It is available for download, installation, and use at no charge.

The following minimum ordering options for Elite Support for Apache CouchDB are available:

• Twelve VPC units • Three virtual servers

Program number

Program number VRM Program name 5737-L04 1.0.0 IBM Elite Support for Apache CouchDB

Offering Information

Product information is available on the IBM Offering Information website.

More information is also available on the Passport Advantage and Passport Advantage Express website.

Publications

None.

Services

Global Technology Services

IBM Europe Software Announcement ZP19-0462 IBM is a registered trademark of International Business Machines Corporation 2 Contact your IBM representative for the list of selected services available in your country, either as standard or customized offerings for the efficient installation, implementation, or integration of this product.

Technical information

Specified operating environment

Software requirements Apache CouchDB version 3.0, or later

The IBM Support Community The IBM Support Community is your gateway to technical support tools and resources that are designed to help you save time and simplify support. Support Community tools can help you find answers to questions, download fixes, troubleshoot, automate data collection, submit and track problems, and build skills.

You can also access the Service requests and PMRs tool for more support.

Planning information

Packaging This offering is accessed through the internet. There is no physical media or electronic deliverable.

Ordering information

For ordering information, consult your IBM representative or authorized IBM Business Partner, or go to the Passport Advantage website.

This product is only available through Passport Advantage. It is not available as shrinkwrap.

These products may only be sold directly by IBM or by authorized IBM Business Partners for Channel Value Rewards.

More information can be found on the IBM Channel Value Rewards website.

To locate IBM Business Partners for Channel Value Rewards in your geography for a specific Channel Value Rewards portfolio, go to the Find a Business Partner page.

Passport Advantage Part number name and description Part number IBM Elite Support for Apache CouchDB D24SQLL Virtual Processor Core SW Support 12 Months IBM Elite Support for Apache CouchDB D24SRLL Virtual Server SW Support 12 Months

Charge metric

Program name Program number Charge metric IBM Elite Support for 5737-L04 Virtual Processor Core Apache CouchDB Virtual Server

Virtual Processor Core

Virtual Processor Core is a unit of measure by which the Program can be licensed. A Physical Server is a physical computer that is comprised of processing units,

IBM Europe Software Announcement ZP19-0462 IBM is a registered trademark of International Business Machines Corporation 3 memory, and input/output capabilities and that executes requested procedures, commands, or applications for one or more users or client devices. Where racks, blade enclosures, or other similar equipment is being employed, each separable physical device (for example, a blade or a rack-mounted device) that has the required components is considered itself a separate Physical Server. A Virtual Server is either a virtual computer created by partitioning the resources available to a Physical Server or an unpartitioned Physical Server. A Processor Core (commonly called a processor or CPU) is a functional unit within a computing device that interprets and executes instructions. A Processor Core consists of at least an instruction control unit, and one or more arithmetic or logic unit. A Virtual Processor Core is a Processor Core in an unpartitioned Physical Server, or a virtual core assigned to a Virtual Server. Licensee must obtain entitlement for each Virtual Processor Core made available to the Program.

Virtual Server

Virtual Server is a unit of measure by which the Program can be licensed. A server is a physical computer that is comprised of processing units, memory, and input/output capabilities and that executes requested procedures, commands or applications for one or more users or client devices. Where racks, blade enclosures, or other similar equipment is being employed, each separable physical device (for example, a blade or a rack-mounted device) that has the required components is considered itself a separate server. A virtual server is either a virtual computer created by partitioning the resources available to a physical server or an unpartitioned physical server. Licensee must obtain Virtual Server entitlements for each Virtual Server made available to the Program, regardless of the number of processor cores in the Virtual Server or the number of copies of the Program on the Virtual Server.

Terms and conditions

The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance.

This product is only available through Passport Advantage.

Licensing

Supplier's license terms apply.

Limited warranty

Not warranted by IBM. Warranty, if any, provided by supplier.

Volume orders

Not applicable

Educational allowance

No. Special education prices are available through Passport Advantage.

Statement of good security practices

IT system security involves protecting systems and information through intrusion prevention, detection, and response to improper access from within and outside your enterprise. Improper access can result in information being altered, destroyed,

IBM Europe Software Announcement ZP19-0462 IBM is a registered trademark of International Business Machines Corporation 4 or misappropriated or can result in misuse of your systems to attack others. Without a comprehensive approach to security, no IT system or product should be considered completely secure and no single product or security measure can be completely effective in preventing improper access. IBM systems and products are designed to be part of a regulatory compliant, comprehensive security approach, which will necessarily involve additional operational procedures, and may require other systems, products, or services to be most effective.

Important: IBM does not warrant that any systems, products, or services are immune from, or will make your enterprise immune from, the malicious or illegal conduct of any party.

Prices

For all local charges, contact your local IBM representative or IBM Business Partner.

Business Partner information If you are an IBM Business Partner acquiring products from IBM, you may link to Passport Advantage Online for resellers where you can obtain Business Partner pricing information. An IBMid and password are required to access the IBM Passport Advantage orwebsite.

Passport Advantage For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business Partner for Channel Value Rewards. Additional information is also available on the Passport Advantage and Passport Advantage Express website.

IBM Global Financing

IBM Global Financing offers competitive financing to credit-qualified clients to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, from both IBM and other manufacturers or vendors. Offerings (for all client segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or go to the IBM Global Financing website for more information.

IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government clients. Rates are based on a client's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.

Announcement countries

All European, Middle Eastern, and African countries, except Islamic Republic of Iran, Sudan, and Syrian Arab Republic.

Trademarks

IBM Cloud is a trademark of IBM Corporation in the United States, other countries, or both. IBM, Cloudant, Global Technology Services, Passport Advantage, Express and PartnerWorld are registered trademarks of IBM Corporation in the United States, other countries, or both. Other company, product, and service names may be trademarks or service marks of others.

IBM Europe Software Announcement ZP19-0462 IBM is a registered trademark of International Business Machines Corporation 5 Terms of use IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only.Reference to other products in this announcement does not necessarily imply those products are announced, or intend to be announced, in your country.Additional terms of use are located at

Terms of use

For the most current information regarding IBM products, consult your IBM representative or reseller, or go to the IBM worldwide contacts page

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IBM Europe Software Announcement ZP19-0462 IBM is a registered trademark of International Business Machines Corporation 6