IBM Europe Software Announcement ZP19-0462, dated August 13, 2019 IBM Elite Support for Apache CouchDB delivers enterprise-class support services for Apache CouchDB to use in hybrid or multi-cloud deployments Table of contents 1 Overview 3 Technical information 1 Key requirements 3 Ordering information 1 Planned availability date 4 Terms and conditions 2 Description 5 Prices 2 Program number 5 Announcement countries 2 Publications At a glance IBM(R) Elite Support for Apache CouchDB adds Apache CouchDB support to help organizations: • Engage IBM CloudTM support for your Apache CouchDB environments. • Combine Apache CouchDB and IBM Cloudant(R) as the single data layer technology for your cloud native applications, whether deployed in public, private, or hybrid clouds. • Leverage the common replication protocol between Apache CouchDB and Cloudant to ensure your data resides wherever required. Overview Elite Support for Apache CouchDB helps organizations receive enterprise-class support for the open source Apache CouchDB database. Support subscriptions for Apache CouchDB can be purchased on a yearly basis and are priced based on the number of virtual processor core units in the Apache CouchDB database nodes. Cloudant is built upon Apache CouchDB and maintains API compatibility for core features. Developers can use the Cloudant and Apache CouchDB database ecosystem to deliver low-latency, high-performance, and scalable applications. The common replication protocol between these technologies enables seamless hybrid- cloud and multi-cloud architectures. Organizations can get a consolidated support experience that covers full hybrid cloud deployments, using Apache CouchDB on- premises, or in any cloud from any provider alongside Cloudant. Information about Apache CouchDB can be found on the Apache CouchDB website. Key requirements Elite Support for Apache CouchDB requires Apache CouchDB version 3.0, or later. Planned availability date August 13, 2019 IBM Europe Software Announcement ZP19-0462 IBM is a registered trademark of International Business Machines Corporation 1 Description Elite Support for Apache CouchDB offers support for the Apache CouchDB open source database. Apache CouchDB: • Offers seamless multi-master sync • Scales from Big Data to mobile • Has an intuitive HTTP protocol and JSON:API • Is designed for reliability Elite Support for Apache CouchDB is a 12-month, support-only offering that delivers: • Technical support for Apache CouchDB open source database 24 hours a day, 7 days a week • Maintenance fixes and updates You can purchase Elite Support for Apache CouchDB as an annual subscription through Passport Advantage(R) or Passport Advantage Express(R). This renewable subscription support offering is priced per virtual processor core (VPC) unit, and delivers problem resolution support and maintenance protection to help reduce the risk, time to market, and costs required to deploy any applications powered by Apache CouchDB. Apache CouchDB is open source software available from the Apache CouchDB website. It is available for download, installation, and use at no charge. The following minimum ordering options for Elite Support for Apache CouchDB are available: • Twelve VPC units • Three virtual servers Program number Program number VRM Program name 5737-L04 1.0.0 IBM Elite Support for Apache CouchDB Offering Information Product information is available on the IBM Offering Information website. More information is also available on the Passport Advantage and Passport Advantage Express website. Publications None. Services Global Technology Services IBM Europe Software Announcement ZP19-0462 IBM is a registered trademark of International Business Machines Corporation 2 Contact your IBM representative for the list of selected services available in your country, either as standard or customized offerings for the efficient installation, implementation, or integration of this product. Technical information Specified operating environment Software requirements Apache CouchDB version 3.0, or later The IBM Support Community The IBM Support Community is your gateway to technical support tools and resources that are designed to help you save time and simplify support. Support Community tools can help you find answers to questions, download fixes, troubleshoot, automate data collection, submit and track problems, and build skills. You can also access the Service requests and PMRs tool for more support. Planning information Packaging This offering is accessed through the internet. There is no physical media or electronic deliverable. Ordering information For ordering information, consult your IBM representative or authorized IBM Business Partner, or go to the Passport Advantage website. This product is only available through Passport Advantage. It is not available as shrinkwrap. These products may only be sold directly by IBM or by authorized IBM Business Partners for Channel Value Rewards. More information can be found on the IBM Channel Value Rewards website. To locate IBM Business Partners for Channel Value Rewards in your geography for a specific Channel Value Rewards portfolio, go to the Find a Business Partner page. Passport Advantage Part number name and description Part number IBM Elite Support for Apache CouchDB D24SQLL Virtual Processor Core SW Support 12 Months IBM Elite Support for Apache CouchDB D24SRLL Virtual Server SW Support 12 Months Charge metric Program name Program number Charge metric IBM Elite Support for 5737-L04 Virtual Processor Core Apache CouchDB Virtual Server Virtual Processor Core Virtual Processor Core is a unit of measure by which the Program can be licensed. A Physical Server is a physical computer that is comprised of processing units, IBM Europe Software Announcement ZP19-0462 IBM is a registered trademark of International Business Machines Corporation 3 memory, and input/output capabilities and that executes requested procedures, commands, or applications for one or more users or client devices. Where racks, blade enclosures, or other similar equipment is being employed, each separable physical device (for example, a blade or a rack-mounted device) that has the required components is considered itself a separate Physical Server. A Virtual Server is either a virtual computer created by partitioning the resources available to a Physical Server or an unpartitioned Physical Server. A Processor Core (commonly called a processor or CPU) is a functional unit within a computing device that interprets and executes instructions. A Processor Core consists of at least an instruction control unit, and one or more arithmetic or logic unit. A Virtual Processor Core is a Processor Core in an unpartitioned Physical Server, or a virtual core assigned to a Virtual Server. Licensee must obtain entitlement for each Virtual Processor Core made available to the Program. Virtual Server Virtual Server is a unit of measure by which the Program can be licensed. A server is a physical computer that is comprised of processing units, memory, and input/output capabilities and that executes requested procedures, commands or applications for one or more users or client devices. Where racks, blade enclosures, or other similar equipment is being employed, each separable physical device (for example, a blade or a rack-mounted device) that has the required components is considered itself a separate server. A virtual server is either a virtual computer created by partitioning the resources available to a physical server or an unpartitioned physical server. Licensee must obtain Virtual Server entitlements for each Virtual Server made available to the Program, regardless of the number of processor cores in the Virtual Server or the number of copies of the Program on the Virtual Server. Terms and conditions The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance. This product is only available through Passport Advantage. Licensing Supplier's license terms apply. Limited warranty Not warranted by IBM. Warranty, if any, provided by supplier. Volume orders Not applicable Educational allowance No. Special education prices are available through Passport Advantage. Statement of good security practices IT system security involves protecting systems and information through intrusion prevention, detection, and response to improper access from within and outside your enterprise. 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