2019 at-a-glance Massachusetts Eye and Ear is a world-renowned specialty hospital focused on diseases and conditions of the eyes, ears, nose, throat, head and neck. Our physicians and scientists are driven by a mission to find cures for blindness and deafness. Mass. Eye and Ear has operated continuously since its founding in Boston in 1824 and leads the Departments of and Otolaryngology—Head and Neck Surgery. In 2018, Mass. Eye and Ear became a proud member of the Partners Healthcare System, offering high-quality and affordable care at 20 locations in Massachusetts and Rhode Island.

On the Cover: Sunil Puria in Joseph B. Nadol, Jr., MD Otolaryngology Surgical Training Lab ABOUT US

2,090 98 50 Total Employees Volunteers Audiologists

592 300 15 12 NURSES Physicians (MEEA & Community) Optometrists CRNAs and Researchers

Highest Quality Patient Care

Mass. Eye and Ear physicians treat adults and children with diseases of the eyes, ears, nose, Quality throat, head and neck. Our physicians and nurses offer care at 20 locations throughout Greater Top ranked hospital in Ophthalmology and Otolaryngology by U.S. News & Boston and Providence, RI. World Report

Key Highlights

313,031 Outpatient Visits Accredited by The Joint Commission

28,354 Surgical Procedures (OR, Laser) Selected as one of only five U.S. groups 1,175 Inpatient Discharges awarded access to the American Academy of Ophthalmology’s IRIS® 41 Licensed Beds Registry Database, the largest specialty clinical data registry of 50 21,629 Emergency Department Visits million patients.

*Not all results are parallel to previous years.

Major initiatives • Initiated “All About You” – a major Patient Experience improvement process, focused on Patient Access, Clinical Operations, Patient Communications and Employee Engagement.

• Launched Mike Toth Head and Neck Cancer Research Center and Tej Kohli Program in Cornea

• Recruited two Chief physicians: Kathrin Bourdeu, MD, PhD, Chief of Anesthesia and Aalok Agarwala, MD, MBA, Chief Medical Officer

• Launched new website: www.MassEyeAndEar.org

• Fully integrated MEE staff and systems into the Partners HealthCare System

MassEyeAndEar.org | 1 ADVANCING RESEARCH

Mass. Eye and Ear is home to the world’s largest vision and hearing research centers, offering hope and healing to patients everywhere through discovery and innovation.

Key Statistics

869 252 42 Active Grants from Grant Applications New Grants (Federal All Funding Sources Submitted and Parent) Approved

Selected Highlights

Reza Dana, MD, MSc, MPH, and team developed an adhesive gel that could seal cuts on the cornea, which may reduce the need for surgery.

Stéphane Maison, PhD, M. Charles Liberman, PhD, and D. Bradley Welling, MD, PhD, found depriving sound from one ear, such as in an untreated ear infection, may lead to speech recognition problems.

A team led by Gang Luo, PhD, created smartphone apps that help people with low vision search for objects faster.

Eric Holbrook, MD, and collaborators are testing electrical stimulation therapies that may help people regain their lost sense of smell.

Joseph Arboleda-Velasquez, MD, PhD, and co-authors identified a rare genetic mutation linked with protection from Alzheimer’s disease.

Christopher Hartnick, MD, and team in a study prevented 60% of infant tongue- tie surgeries using a novel feeding evaluation clinic.

To learn more about our research findings, please visit: Focus.MassEyeAndEar.org

2 | 2019 At-A-Glance • Mass. Eye and Ear ACADEMIC EXCELLENCE

As a Harvard Medical School teaching hospital, Mass. Eye and Ear trains future medical leaders in ophthalmology and otolaryngology through programs, as well as clinical and research fellowships.

COMMUNITY ENGAGEMENT

Leaders in bringing care and resources directly to our neighbors in the community:

Offered vision, hearing and head and neck cancer screenings to hundreds of children and families in transition in schools, community centers and housing complexes

Hosted public forums and participated in health fairs to share research and advancements in our specialties

Supported local community organizations through sponsorships and volunteer efforts HMS Training Programs Continued innovative internship Ophthalmology: Otolaryngology— programming for inner-city high Head and Neck Surgery: school students and visually 24 Residents impaired adults 25 Residents for OHNS 22 Clinical Fellows 2 Research Residents for OHNS 112 Research Fellows

9 Clinical Fellows 1 Optometric Resident for OHNS

Achievements

Reza Dana, MD, MSc, MPH, was awarded the Ellis Island Medal of Honor.

David A. Shaye, MD, MPH, received the 2019 Arnold P. Gold Foundation Award for Humanism in Medicine by the American Academy of Otolaryngology–Head and Neck Surgery.

Evangelos S. Gragoudas, MD, was awarded the 2019 Life Achievement Honor Award from the American Academy of Ophthalmology.

MassEyeAndEar.org | 3 FINANCIAL STRENGTH

Total Research Funding

Net Patient Service Revenue $349.8M Dept. of Health & Human Svcs...... $34,371,397

Total Research Funding $72.0M Other Federal...... $4,305,119

All Revenue $447.6M Federal Subcontracts...... $3,147,029 $72 Industry/Corporate...... $8,448,540 All Expenses $445.8M million Income $1.8M Non-Profit...... $1,979,281 Foundations...... $2,510,898

Total Margin $27.4M All Other Sponsors...... $17,034,000

*Migrated to Partners Reporting Systems in FY19, results not parallel to previous years.

PHILANTHROPY

A campaign focused on investing in people, programs and state-of-the-art facilities to advance world-leading research and bring urgently needed treatments in vision and hearing to millions of people around the world.

FY 19 Total $40.2 Million

campaign TOTAL $230 Million

4 | 2019 At-A-Glance • Mass. Eye and Ear 20 locations

Stoneham - 1 Montvale Ave Stoneham - 41 Montvale Ave

Concord Malden

Waltham Medford Find a location near you: Boston - Emerson Place Boston - Main Campus Newton-Wellesley MassEyeAndEar.org/locations Longwood Boston Massachusetts Wellesley Milton Quincy

Braintree Weymouth

Bridgewater Duxbury

Plainville

Rhode island

Providence

Harwich

Mashpee

Mass. Eye and Ear Boston Mass. Eye and Ear West Mass. Eye and Ear South

Main Campus Concord Quincy Longwood Newton-Wellesley Weymouth Emerson Place Waltham Milton Wellesley Duxbury Braintree Mass. Eye and Ear North Mass. Eye and Ear CAPE COD Bridgewater (Coming this Spring) Stoneham - 1 Montvale Ave Plainville Harwich Stoneham - 41 Montvale Ave Providence Mashpee Medford Malden For appointments: 617-573-3041 More information: MassEyeAndEar.org Find a location near you: MassEyeAndEar.org/locations

twitter.com/MassEyeAndEar facebook.com/MassEyeAndEar youtube.com/MassEyeAndEar linkedin.com/company/massachusetts-eye-and-ear

instagram.com/MassEyeAndEar focus.MassEyeAndEar.org