ARUP Laboratories & the University of Utah Department Of
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& ARUP LABORATORIES & THE UNIVERSITY OF UTAH DEparTMENT OF paTHOLOGY March 2014 Message from the President & CEO ARUP Leadership About ARUP what’s Culture of Innovation inside Automation Initiative Unique Relationships ARUP Medical Directors & Consultants ARUP History & Timeline CONSISTENCY, SUCCESSS, EXPERIENCE ARUP LEADERSHIP ARUP BOarD OF DIRECTORS ARUP EXECUTIVE TEAM Peter E. JENSEN, MD Peter E. JENSEN, MD Chairman Chair, Department of Pathology, University of Utah Chair, Department of Pathology, University of Utah EDWard R. ASHWood, MD EDWard R. ASHWood, MD President and CEO President and CEO Julie AltWieS, BS H. ROGer BOYer Vice President, Director of Sales The Boyer Company NaNCY ANdeS, MBA, MT(ASCP) ARNold B. Combe Senior Vice President, Marketing University of Utah LESlie T. HamiltoN, MT(ASCP)SM CLARK D. IVORY Senior Vice President, Technical Operations University of Utah JerrY W. HUSSONG, MD, MS SuSAN D’ANjou JohNSON Vice President, Chief Medical Officer/Director of Futura Industries Laboratories Carl R. KjeldSberG, MD BriaN R. JackSON, MD, MS University of Utah Vice President, Chief Medical Informatics Officer LeeANNE B. LINdermaN David P. JackSON, MBA Zions Bank Senior Vice President, Strategic Services JameS L. MacFarlaNE JohN R. PENroSE, BS IC Group Senior Vice President, Chief Information Officer JohN K. MorriS Sherrie L. PerkiNS, MD, PHD Non-voting Member Senior Vice President, Research and Development, Office of General Counsel, University of Utah Co-Executive Director, ARUP Institute for Clinical and Experimental Pathology ANdreW A. Theurer, CPA Board Secretary KhoSroW ShotorbaNI, MBA, MT(ASCP) Senior Vice President, Business Innovations SHERRIE L. PERKINS, MD, PHD Invited Guest ANdreW A. Theurer, CPA, BA Senior Vice President, Chief Financial Officer CONSISTENCY, SUccESS, experience EXECUTIVE MANAGEMENT TEAM The executive management team’s maturity and devotion to patient care and leadership, from both the medical and business sides of health care, sustains ARUP as a valuable asset to its clients and the lab industry. Each member possesses great leadership and vision in his or her related areas, resulting in a better, stronger, and smarter laboratory. ARUP creates a culture of Trust & Respect. MESSAGE FROM THE PRESIDENT & CEO Edward Ashwood, MD ARUP President and CEO We are A NONproFit ENterpriSE OF the UNiverSitY OF Utah AND itS DepartmeNT OF PatholoGY. national clinical and anatomic pathology reference culture of trust and respect for its employees, who are laboratory, ARUP is unique in many ways. Because provided with training, support, empowerment, assistance A we are a nonprofit enterprise of the University of in developing a healthy work/life balance, and a safe and Utah and its Department of Pathology, we believe that progressive work environment. We offer an excellent, award- our prime concern should be patient care, not short-term winning benefits package, including a free on-site health financial gains. Our clients value our “patient comes first” clinic and fitness center, profit-sharing retirement plan, and philosophy and are extremely loyal, providing us with tuition reimbursement, and our employees regularly vote stability in an unstable economy. ARUP one of the best places in the state to work. We realize that every employee is an integral part of the ARUP family, ARUP cares about its clients and its employees. We don’t and we remain dedicated to your success. compete with our clients for physician-office business, choosing instead to support clients’ existing test menus by offering esoteric, highly complex tests and accompanying consultative support, so that they can provide local and regional laboratory services in their communities. With a focus on integrity and service, ARUP creates a ARUP creates a culture of Trust & Respect. enormous stability in an unstable ABOUT ARUP economy. To keep at the forefront of laboratory medicine, ARUP’s team of medical LABOraTORIES directors, researchers, and laboratory staff develops a wide array of new ARUP Laboratories is a national clinical founded its reputation on reliable laboratory tests. These efforts lead and anatomic pathology reference and consistent laboratory testing to about 38 new test offerings each laboratory and an enterprise of the and service. This simple strategy year. Each new and improved test is University of Utah and its Department contributes significantly to client an opportunity for ARUP faculty to of Pathology. ARUP offers more than satisfaction. When ARUP conducts publish, and, in since the institute’s 3,000 tests and test combinations, surveys, clients regularly rate ARUP inception, ARUP research scientists ranging from routine screening tests highly and respond that they would have published more than 1,300 to esoteric molecular and genetic recommend ARUP to others. original peer-reviewed research assays. Rather than competing publications. Researchers worldwide with its clients for physician office As the most responsive source of cite these papers, a clear endorsement business, ARUP chooses instead to quality information and knowledge, of ARUP’s importance in advancing support clients’ existing test menus ARUP strives to be the reference medical care. by offering complex and unique tests, laboratory of choice for community with accompanying consultative healthcare systems. ARUP helps its ARUP serves as a training laboratory support, to enhance their abilities to clients meet the customized needs of for medical technologists (both in the provide local and regional laboratory their unique communities. Together, classroom and on the job), graduate services. ARUP’s clients include many ARUP and its clients will improve students, pathology residents, and of the nation’s university teaching patient care today and in the future. laboratory medicine fellows, all of hospitals and children’s hospitals, as whom are embedded in ARUP services. well as multihospital groups, major ARUP CulTURE commercial laboratories, group More than 3,000 hospitals and ARUP is also committed to educating purchasing organizations, military laboratories nationwide trust ARUP physicians about laboratory tests. and other government facilities, and enough to send their patient samples ARUP Consult® guides physicians’ major clinics. In addition, ARUP is to us, and many of our laboratory selection and interpretation of a worldwide leader in innovative sections are open 24 hours per day, laboratory tests, providing information laboratory research and development, seven days per week. Our dedication to on nearly 2,000 tests categorized into led by the efforts of the ARUP these long work hours allows ARUP to disease-related topics. ARUP Consult, Institute for Clinical and Experimental provide the shortest turnaround times which has won various awards, is Pathology®. in the industry. available at no cost in both web and moblile-enhanced format and as an Since its formation in 1984 by As a medical business, ARUP believes app in the App Store. the Department of Pathology at that our focus should be on patient the University of Utah, ARUP has care, not on short-term financial gains. Not only has ARUP successfully Thus, the patient and the patient’s created a business niche for itself, it hospital are more important to ARUP has also established a psychologically than the revenue we receive. healthy workplace with a focus on work/life balance. ARUP cares Ten years ago, ARUP established a about its employees and provides a process called ATOP®, Analyzing Test generous benefits package. ARUP’s Ordering Patterns™. ARUP clients core values include integrity, service, receive ATOP reports that encourage and excellence. These values speak CLIENT them to utilize less, not more, of our of ARUP’s commitment to creating services, thereby increasing efficiency a culture of trust and respect for its and reducing costs. ARUP’s “patient employees, all of whom are provided COMMITMENT comes first” philosophy is valued with training, support, empowerment, by our clients, making them fiercely and a safe and progressive work STATEMENT loyal. Their loyalty, in turn, gives us environment. ARUP supports our clients’ success by providing excellence and consistency in our delivery of services, by sharing knowledge,and by developing progressive laboratory technology. ABOUT Excellence & Consistency ARUP LABORATORIES STAFF AND CONSulTANTS scientists strive to identify the most increased considerably. The use of Significant contributions in research important regulators of biological immunological reagents, such as and development are continually function and use this information to monoclonal antibodies, now allows made by our medical directors and establish laboratory tests for medically pathologists to see changes in tissue technical consultants, each holding relevant chemical compounds. structure that were previously invisible. faculty appointments at the University New sampling techniques, including of Utah School of Medicine. These ARUP’s clinical laboratories are fine-needle aspiration biopsies, allow professionals support the medical supported by active research in the smaller samples to be examined, community by providing consultation areas of human genetics, immunology, greatly improving patient comfort and in all aspects of laboratory medicine, infectious diseases, endocrinology, increasing the range of samples that including surgical pathology and biochemical metabolism, therapeutic can be evaluated. cytopathology, diagnostic problem drug monitoring, toxicology, nutrition, solving,