Annual Report 2004 ABN AMRO Holding N.V
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Annual Report 2004 Annual Report 2004Annual Report ABN AMRO Holding N.V. 23.0.3.05 Annual Report 2004 Annual Report 2004Annual Report ABN AMRO Holding N.V. 23.0.3.05 Profile ABN AMRO • Asset Management, which is one of the world’s leading asset managers, ABN AMRO Holding N.V. • is a prominent international bank with origins going back to 1824 operating from over 20 locations worldwide and managing EUR 161 billion Gustav Mahlerlaan 10 • is the 11th biggest bank in Europe and 20th in the world (ranked by tier 1 worth of assets as of year-end 2004 for private investors and institutional clients 1082 PP Amsterdam capital) • Transaction Banking Group, which is our product organisation covering all The Netherlands • has over 3,000 branches in almost 60 countries and territories, a staff of about payments and trade in the bank for our retail, private client, commercial and 97,000 full-time equivalents worldwide and total assets of EUR 609 billion as of wholesale markets. Mailing address: year-end 2004 P.O. Box 283 • is listed among others on the Euronext Amsterdam and New York Stock To provide our clients across the Group with even better products and services, 1000 EA Amsterdam Exchange. we have also created a cross-(S)BU Consumer segment and a cross-(S)BU The Netherlands Commercial segment. These segments work closely with Asset Management, Our business strategy is built on five elements: Transaction Banking Group, Wholesale Clients and other product units to Telephone: 1. Creating value for our clients by offering high-quality financial solutions deliver high-quality solutions to our client bases in countries across the world. + 31 20 628 93 93 which best meet their current needs and long-term goals + 31 20 629 91 11 2. Focusing on: Our relationship-based approach and our unique combination of client • consumer and commercial clients in our home markets of the Netherlands, segments, products, and geographical markets have enabled us to build a Internet: the US Midwest, Brazil and in selected growth markets around the world strong competitive advantage among our clients in the mid-market segments. www.abnamro.com • selected wholesale clients with an emphasis on Europe, and financial We aim to increase this advantage on a continuing basis, either by growing our institutions mid-market client base or improving our product capabilities. ABN AMRO Holding N.V. has its registered office in Amsterdam, the Netherlands and is • private clients entered in the Trade Register of the Amsterdam Chamber of Commerce under no. 33220369. 3. Leveraging our advantages in products and people to benefit all our clients 4. Sharing expertise and operational excellence across the Group The bank consists of the listed company ABN AMRO Holding N.V., which conducts its business 5. Creating ‘fuel for growth’ by allocating capital and talent according to the almost entirely through its wholly-owned subsidiary ABN AMRO Bank N.V. or this company’s principles of Managing for Value, our value-based management model. many subsidiaries. We aim for sustainable growth to benefit all our stakeholders: our clients, our shareholders, our employees, and society at large. In pursuing this goal we are Acknowledgements guided by our Corporate Values and Business Principles. Design: Eden Design & Communication, Amsterdam Editing: Rick Marsland, White Page Ltd. We implement our strategy through a number of (Strategic) Business Units Photography theme ‘Making more possible’: Edwin Walvisch, Heemstede ((S)BUs). Each of these units is responsible for managing a distinct client Printed by: De Bussy Ellerman Harms BV, Amsterdam segment or product segment, while also sharing expertise and operational Production: Corporate Communications ABN AMRO excellence across the Group, seeking opportunities for standardisation, and exploiting new market solutions to provide clients with even better products and services. These (S)BUs are: This report is printed on Biotop3 • Consumer & Commercial Clients, which serves almost 20 million consumer clients and clients in the small and medium-sized enterprises sector worldwide. ABN AMRO is among the leading players in these segments in its three home markets while targeting other high-growth regions through its Business Unit New Growth Markets • Wholesale Clients, which provides integrated corporate and investment banking solutions to more than 10,000 corporate, institutional and public sector clients in nearly 50 countries • Private Clients, which provides private banking services to wealthy individuals and families, and has EUR 115 billion assets under administration as of year-end 2004 Profile ABN AMRO • Asset Management, which is one of the world’s leading asset managers, ABN AMRO Holding N.V. • is a prominent international bank with origins going back to 1824 operating from over 20 locations worldwide and managing EUR 161 billion Gustav Mahlerlaan 10 • is the 11th biggest bank in Europe and 20th in the world (ranked by tier 1 worth of assets as of year-end 2004 for private investors and institutional clients 1082 PP Amsterdam capital) • Transaction Banking Group, which is our product organisation covering all The Netherlands • has over 3,000 branches in almost 60 countries and territories, a staff of about payments and trade in the bank for our retail, private client, commercial and 97,000 full-time equivalents worldwide and total assets of EUR 609 billion as of wholesale markets. Mailing address: year-end 2004 P.O. Box 283 • is listed among others on the Euronext Amsterdam and New York Stock To provide our clients across the Group with even better products and services, 1000 EA Amsterdam Exchange. we have also created a cross-(S)BU Consumer segment and a cross-(S)BU The Netherlands Commercial segment. These segments work closely with Asset Management, Our business strategy is built on five elements: Transaction Banking Group, Wholesale Clients and other product units to Telephone: 1. Creating value for our clients by offering high-quality financial solutions deliver high-quality solutions to our client bases in countries across the world. + 31 20 628 93 93 which best meet their current needs and long-term goals + 31 20 629 91 11 2. Focusing on: Our relationship-based approach and our unique combination of client • consumer and commercial clients in our home markets of the Netherlands, segments, products, and geographical markets have enabled us to build a Internet: the US Midwest, Brazil and in selected growth markets around the world strong competitive advantage among our clients in the mid-market segments. www.abnamro.com • selected wholesale clients with an emphasis on Europe, and financial We aim to increase this advantage on a continuing basis, either by growing our institutions mid-market client base or improving our product capabilities. ABN AMRO Holding N.V. has its registered office in Amsterdam, the Netherlands and is • private clients entered in the Trade Register of the Amsterdam Chamber of Commerce under no. 33220369. 3. Leveraging our advantages in products and people to benefit all our clients 4. Sharing expertise and operational excellence across the Group The bank consists of the listed company ABN AMRO Holding N.V., which conducts its business 5. Creating ‘fuel for growth’ by allocating capital and talent according to the almost entirely through its wholly-owned subsidiary ABN AMRO Bank N.V. or this company’s principles of Managing for Value, our value-based management model. many subsidiaries. We aim for sustainable growth to benefit all our stakeholders: our clients, our shareholders, our employees, and society at large. In pursuing this goal we are Acknowledgements guided by our Corporate Values and Business Principles. Design: Eden Design & Communication, Amsterdam Editing: Rick Marsland, White Page Ltd. We implement our strategy through a number of (Strategic) Business Units Photography theme ‘Making more possible’: Edwin Walvisch, Heemstede ((S)BUs). Each of these units is responsible for managing a distinct client Printed by: De Bussy Ellerman Harms BV, Amsterdam segment or product segment, while also sharing expertise and operational Production: Corporate Communications ABN AMRO excellence across the Group, seeking opportunities for standardisation, and exploiting new market solutions to provide clients with even better products and services. These (S)BUs are: This report is printed on Biotop3 • Consumer & Commercial Clients, which serves almost 20 million consumer clients and clients in the small and medium-sized enterprises sector worldwide. ABN AMRO is among the leading players in these segments in its three home markets while targeting other high-growth regions through its Business Unit New Growth Markets • Wholesale Clients, which provides integrated corporate and investment banking solutions to more than 10,000 corporate, institutional and public sector clients in nearly 50 countries • Private Clients, which provides private banking services to wealthy individuals and families, and has EUR 115 billion assets under administration as of year-end 2004 Making more possible In early February 2005, on the day that ABN AMRO announced its results for 2004, the bank also introduced its first-ever global tagline. ‘Making more possible’ encapsulates the way we work in close partnership with our customers to tackle challenges and achieve goals together. Our clients can rely on ABN AMRO to provide them with the expertise and drive they need to turn their ambitions into reality. So ‘Making more possible’ sums up the power