YOU NEED LEGAL SIZE PAPER FOR THESE FORMS.

RETURN THE COMPLETED "REGISTRATION FOR LOCAL 110 MEMBER FOR A BLACKBERRY FROM " TO RON MILICH (FAX: (780) 440-4796)

USE THE NEXT PAGE AS A COVER SHEET (ADDRESSED TO GARETT GRANT AT TELUS (FAX (403) 387-5051)) AND SEND HIM ALL OF THE COMPLETED SHEETS THAT YOU NEED TO PROVIDE TO GET YOUR BLACKBERRY. YES HE DOES NEED YOUR CREDIT INFORMATION BUT YOU CAN CALL HIM WITH THE DETAILS IF YOU ARE UNCOMFORTABLE SENDING THOSE BY FAX. FAX TO: GARETT GRANT, TELUS

FAX: (FAX (403) 387-5051)

FROM:

DATE:

RE: LOCAL 110 BLACKBERRY PROGRAM Registration for Local 110 Member for a Blackberry from Telus

I, , (print your name here) Union Member Number am an active (including on the unemployed list) Journeyman member of Local 110. By signing and dating this form anrd retiirnina to the Tininn T-Tall T aaree- 1. 1 am applying for and accepting a Blackberry phone through Local 110 and will have the monthly cost of that phone paid for by the union in accordance with the contract between Telus and the union, subject to the following. 2. I am applying for and accepting a Blackberry phone through Local 110, on condition that, if I have been unemployed for three months or longer at the time of application, the union will assess me an amount of money equal to what the union is billed per month thereafter by Telus, for so long as I have agreed to have that phone, unless and until I return to work and union dues are deducted for any work done in a given month, which will then prompt the union to commence paying for the monthly cost of the Blackberry phone for that month and ongoing. 3. By accepting a Blackberry phone through Local 110 1 do so on condition that, at any time should I become unemployed for three months or longer, the union will assess me an amount of money equal to what the union is billed per month thereafter by Telus, for so long as I have agreed to have that phone, unless and until I return to work and union dues are deducted for any work done in a given month, which would then prompt the union to commence paying for the monthly cost of the Blackberry phone for that month and ongoing. 4. If I do not pay an assessment such as referred to above in the time allowed for by the union, I will be subject to lapsing from the union; and 5. If I am lapsed from the union, I will no longer be eligible for the union to continue paying for any costs of the Blackberry phone I have obtained through the union.

Signed

Date

9355 - 47 Street Phone (780)426-2874 , Alberta Fax (780)428 -9434 T4Q 7t?7 Finail narmerfCa^reln.a.net Insulators Union Local 110 Blackberry Cell Phone Eligibility Information The Offer

Asbestos Workers Building and Benevolent Society of Edmonton 0,'A International Association of Heat Frost Insulators and Asbestos Worker Local 110 and TELUS Communications have wor:,ed together to provide a very competitive offer that includes: • A competitive voice data and email offering, subsidized by Union. See the rate plan for more details • A future friendly Blackberry device at a competitive price, see the handset information hand-out for more details • A $250 airtime air-time credit at the point of subscription to the program • A cost effective electronic mail delivery service for distribution of Union information using a specific new email address

How to Start

Asbestos Workers Building and Benevolent Society of Edmonton 0/A International Association of Heat Frost Insulators and Asbestos Worker local 1 i 0 and TELUS have partnered together to provide a ice There are multiple migration program to convert or activatee m embers. to a n ev.e rats plan and serf scenarios members you could be coming from prior to transitioning to this service . Depending on the situation different requirements need to be fulfilled to ensure that you receive the best service through this process . Please review the information below and follow the instructions that describe your situation. Additional material is available on the rate plan and handsets being offered.

New Subscribers

Welcome to TELUS! As a new TELUS subscriber and a member of Union Local 110 you are eligible to take part in a unique offering only available to the Union Local 110 members. New subscribers will need to comply with or provide the following: • A credit check will be completed as part of the application process • Complete a signed TELUS Service Agreement and Order Form • Complete a Blackberry Request Form Forms are available at the union office, union website or from TELUS. Please fax all paperwork to TELUS at 403-387-5051 TELUS will contact you to schedule a delivery date once we have received your paperwork.

Coming the Competitors Network

Welcome to TELUS! As a new TELUS subscriber and a member of Union 110 you are eligible to take part in a unique offering only available to the Union 110 membership. New subscribers will need to comply with, or provide the following: • Complete a Blackberry Request Form • Complete a signed TELUS Service Agreement and Order Form • A credit check will be completed as part of the application process Forms are available at the union office, union website or from TELUS. Please fax all paperwork to TELUS at 403-387-5051 TELUS will contact you to schedule a delivery date once we have received your paperwork.

Important Note - The porting process will provide you with the ability to maintain service from your old carrier to TELUS while TELUS completes the porting process . However, until the port has been 100 % completed charges from the old carrier will continue and TELUS airtime charges will start. Also, keep in mind contract expiry terms from your previous carrier ; you may incur termination liability charges from your previous carrier if your contract has not expired. y'0.;'j I";onna c

Existing TELUS Subscriber

Do you have an existing TELLS number? If so you are eligible for new Blackberry handset upgrade and the new rate plan, even if you are in an existing TELUS contract. Existing TELUS subscriber must comply with or provide the following: • No out standing balance and the account is in good standing • The name on the airtime account must be in the Union members name, no spousal, business or parental account • The account can not have any other subscriber on the account, only the union member can be part on the account • Complete a Blackberry Request Form • Completed and signed Order Form • Upon delivery, sign a contract offer redemption Forms are available at the union office, union website or from TELUS. Please fax all paperwork to TELUS at 403-387-5051 TELUS will contact you to schedule a delivery date once we have received your paperwork.

Please ensure that your account is updated to fit the above eligibility criteria prior to requesting to take part in the Union 110 deal. If you are unsure about your current accounts status please contact TELUS client care for assistance at 1-866-558-2273 toll - free. TELUS is checking all existing subscriber for compliance to the above criteria. This check will be completed prior to the order being placed. Service will not be interrupted to your existing device. Important : Please note that client care will not have information on the Union 110 offering. After a member is transferred to the Union 110 offering an enhanced billing support team will handle all billing inquiries. The enhanced billing support team will have all information on this special offering.

Delivery

Delivery of your chosen device will be made on pre-determined days to the union office or other predetermined location (union office, Fort McMurray, Calgary). TELUS and the Union need to complete a number of activities with every member to provide you with a working device, message delivery service and training. When you complete and submit your paperwork TELUS will contact you to select a day to deliver your new Blackberry. TELUS requires 3 to 8 business days to prepare your order. All paperwork must be completed and submitted to TELUS prior to scheduling your delivery date.

Spousal Offering

Stay tuned, TELUS and the Insulators Union will be providing additional information on this offering.

Additional Minute Bundles

Currently, only 100 minutes are included in the rate plan. Additional minute bundle are on the way but are being built for this customized offering. Please consider your phone usage before making a switch to this plan before or after the additional rate bundles are available. Stay tuned for more information.

Help

For assistance with this program or for clarification on process, please check the Union website. For further information please contact the TELUS Account Manager.

• Garett Grant - TELUS Account Manager 403-387-5639 3.do<:e-' ^s: os Tor:-

Please provide your name and contact number, select a delivery date and complete the following section that applies to your situation:

Union Member Name: Contact Number:

Picking a Delivery Date Delivery of your chosen device will be made on pre-determined days at the union office or at a predetermined scheduled location. TELUS and the Union need to complete a number of activities with even member to provide you with a working device, a message delivery service and training on now to use your new Blackberry. When you complete your paperwork you are required to select a day for when delivery of your new Blackberry can be made. Depending on the request TELUS requires 3 to 8 business days to prepare and delivery your new ; please keep this in mind when selecting your delivery date. TELUS will be contacting you to schedule your delivery date.

qWireless Number Port Request - Please Read and Complete This Section

As a new TELUS subscriber and a member of Union 110 you are eligible to take part in a unique offering only available to the Union 110 membership. TELUS will require the following information to complete the porting process from your existing carrier. Important Note - The porting process will provide you wiul the ability' to maintain service from your old carrier o TCI I S w,nwhile TELUS completes the porting process. However, until the cart has been 100% completed charges from the old carrier will continue and TELUS airtime charges will start. Also, keep in mind contract expiry terms from your previous carrier: you may incur termination liability charges from your previous carrier if your contract has not expired.

Cellular Phone Number:

Old Carrier Account Number:

Old Carrier ESN/IMEI/or /MEID Number:

Confirm completion of the following additional forms : q TELUS Order Form and q Service Agreement

EExisting TELUS Subscriber - Please Read and Complete This Section

Prior to submitting a renewal request, make sure that your TELUS account complies with the following: q Account ;s in good standing, no out-standing balance q The name on the airtime account must be in the Union members name, no spousal, business or parental account q You are the only user on the account, only the union member can be on the account Please ensure that your account is updated to fit the above eligibility criteria prior to submitting your order. If you are unsure about your current accounts status please contact TELUS client care for assistance at 1-866-558-2273 tell - free. Orders that do not comply can not be processed. Important Note: Please note that client care will not have information on the Union 110 offering. After a member is transferred to the Union 110 offering an enhanced billing support team will handle all billing inquiries. The enhanced billing support team will have all information on this special offering.

Upon delivery, you will be requested to sign an offer letter acknowledging that you have received the product and have entered into a new 3 year contract with TELUS for wireless voice and data services.

Cellular Phone Number:

TELUS Mobility Account Number:

Confirm completion of the following additional form : q TELUS Order Form qNew Subscriber - Please Read and Complete This Section

No additional information is required for new subscriber that is not contained within the additional paperwork.

Confirm completion of the following additional forms : q TELUS Order Form and q Service Agreement T E L U S GARETT GRANT q3 SALE Sales Rep Name: Inside Rep Name: Branch: 906

• ' • • CLIENT: q New q Existing q Corporate • q SAME AS SOLD TO

: TELUS Name: X Name Date: Address: 2480 39th Ave N.E. Address : X PST Exempt #:

GST Exempt #: City: X Postal Code : X City: Calgary/AB Postal Code : T2E 6X1 P.O. #: Phone #: 403-387-5639 Fax #: 403-387-5051 Phone #: X Fax #: X MIKE or PCS Acct #: X Garett Grant Contact Name: Contact Name: Case #: X garett.grant@te l us.com Email: Email:

MANUFACTURER UNIT QTY. AMOUNT NUMBER DESCRIPTION PRICE 1 MODEL OF BLACKBERRY:

SUBTOTAL 4 Credit Card q Referral Credit Credit Card Type: q VISA q Mastercard q Amex q COD Branch Pickup q Prepaid Cheque Credit Card Number: X HST 7.50 /a° (Requires MGR's Approval) Card Holder Name: X q Request For New Account PST 8.00% (Include New Client Account Form ) Expiry Date . X q SAP Hardware Account: Signature : X . GST 5 00% • q Please Program q Recontracting q Hardware Only O rd er #: q Managed TriallDemo Delivery #: TOTAL Invoice #:

New Ban #:

Sales Manager Approval Client Signature X

Original : Client Copy Canary: Sales Rep Attachments : Yes q No q T E L U S mobility-

Terms

All orders will be considered COD unless payment terms are determined prior to acceptance of the order by Telus. Terms other than COD will be determined upon presentation of credit references satisfactory to us. Any other arrangement must be confirmed in writing. Acceptable payment methods include approved credit card or company cheque. Interest maybe charged on past due accounts.

Return Policy & Proceedures

All returns to Talus Mobility require a Return Authorization number ( RA#) and must be returned in their original packaging. For return authorization please call 1-877-657-7512.

All freight charges must be prepaid. Products returned are subject to our valuation without recourse. All returning product must bear the RA# on the outside of the package.

Returns will not be allowed under the following: Returned by other than the original purchaser Not in the original packaging Damaged in transit due to inappropriate packing and use of shipping material Items expressly sold on a non returnable basis

Damaged , Shortage , Incorrect Shipment or Loss in Transit

Claims for the above must be made within 5 business days to Telus Mobility.

Pricing & Taxes

All prices are located in the Price and Availability List and are subject to change without notice. Orders will be charged at the prices in effect the day the order is entered.

Quoted or contract prices supersede the prices in the then current Price and Availability List. Provided the quotation or the contract is current at the time the order is placed. Clients will be invoiced upon shipment.

The prices set forth are exclusive of any amount for Federal or Provincial taxes. All prices are in Canadian dollars unless other wise indicated. rJ iv Service Agreement

JWBS CALGAR I aneti le000043a122el

GARETT GRANT 1(403) 387-5639

UNION 110 TALKAND EMAIL BB PLAN INDIVIDUAL OR SOLE PROPRIETOR OR LIMITED OR INCORPORATED BUSINESS Name of Rate Plan: Evenings and Weekend Option Q Call Waiting q Basic Voice Mail U Other Last Name f x) Company Ham: []Caller Line ID Q 3-Way Calling 0 Advanced Voice Mail E] Other First Name:' E) Middle Initial I Attention: Call Forwarding 0 Other Other Address:O qK City. Province 0

Email. I I Language English ®French COther I If less than 1 year at present address, show previous address: E] Mini-Surf Surf-A-Lot Q PCS Online Other Surf 1J Business Surf E] Text messaging El Other Address: 0 i City: I Province.

Bill to existing account? ()Yes ® No, bill separately. Existing wireless phone no.: 01 Year ©2 Year 03 Year © Monthly Contract Promotion: Pre-Authorized Payment ® Yes (complete tcrm) 0 No Name of individual who will be using this phone( when will my contract term start? what if I want to terminate my service? If bills are to be sent to another address , please complete the following: Attention: Your contract term will commence upon TELUS Mobility's activation of your If you choose to terminate your service before the end of the term, you phone on the service. will be required to pay (as liquidated damages and not as a penalty) a Address: Suite/Apt.: cancellation charge for each terminated phone number in addition to all what am I guaranteed during my term? other amounts then due to TELUS Mobility. The cancellation charge will City. Province. Postal Code. I During the term, TELUS Mobility will not increase your monthly plan rate for the be the greater of: (i( $20 multiplied by the number of months remaining in service or decrease the number of minutes included in your monthly plan, but the term, or ()i) $100. The cancellation charge must be paid whether the other charges may change and additional charges may apply subject to thirty service is terminated by FELUS (Mobility or you. j if )1)d Ii YYllfOT(([tfifilT4itNxffA i Iajr rsit; (30) days prior notice to you from TELUS Mobility. what happens at the end of the contract term? INDIVIDUAL OR SOLE PROPRIETOR OR LIMITED OR INCORPORATED BUSINESS when can I change my rate plan? At the end of the term, your service will continue on a month to month If you want to increase your monthly commitment you can do so at anytime. After basis. subject to then applicable service terms. the first 6 months, you can decrease your monthly rate but a S25 administrable Home Tel. No.. Main Business Tel. No.: L3_' fee may apply.

Director/ Principal:

Bus. Tel. No. I Nature of Business: To TELUS Mobility: I have read the terms and conditions set out on the front and reverse side of this form and agree to comply (and to cause all of the subscribers identified on this form to comply) with them without Address of Head Office. alteration. Such terms and conditions are deemed included in any facsimile transmission of this form. Birthdate: (MM / DD I YYYf) j Notwithstanding section 12 of the TELUS Mobility Service Terms set out on the reverse; I consent (orDdo not

Business Registration No.: consent) to: (1) publication of the TELUS Mobility numbers assigned to my TELUS Mobility Account; and (2) presentation of caller ID. SJ.N. no.. (optional) I Business Incorporation Date I authorize TELUS Mobility to obtain information about my credit history. I authorize and instruct any Drivers License No.. Expiry Date E]Photo Verified person, consumer reporting agent or credit grantor to verify the information provided herein and consent to the exchange of credit information with others at any time. Other Photo ID - Type & No.: 0 Photo Verifier

Credit Card Information lAmerican ExpressDMasterCardDVisa []Yes I wish to have my credit card debited for monthly payment on my TELUS Mobility Account' DD l MM I YYYY Client Name (please print)

Credit Card Number: Expiry Dale (MM / YY( FOR OFFICE USE ONLY DD / Mtvl / YYYY Dealer Name (please print)

01.0? TVS?3t TELE.r' OBILE 0Oi,IPM1NY 'SOJETE -ELe', ceILPi WHITE - TELUS ViOBILITY YELLOW - SALESPERSON PINK - CLIEnT Some rate plans , features and services not available in all regions. TELUS MOBILITY - SERVICE TERMS 1. THIS AGREEMENT: TELUS Mobility agrees to provide you with wireless voice and data services (the "service") within the TELUS Mobility coverage area on these terms terminated you will remain liable for all accrued fees and charges. and conditions. In these service terms, (i) "you" and 'your' means the person accepting billing and payment responsibility for the service; and (iii 'phone' means all equipment (including handsets, and wireless modems) used in connection with the service. We will not have a binding agreement until TELUS Mobility has 12. CONFIDENTIALITY AND PRIVACY: Unless you consent in writing or disclosure is pursuant to a legal power, all information kept by TELUS Mobility regarding you is activated your phone on the service. confidential, and may not be disclosed by TELUS Mobility to anyone other than yourself; and (i) a person, who in the reasonable judgment of TELUS Mobility, is seeking the information as your agent: (I) another telecommunications carrier or other person providing services to a telecommunications carrier, provided the information is to be 2. CHARGES AND PAYMENT All service use and access fees and other charges. including taxes, are due and payable as specified by TELUS Mobility on invoices to used for the establishment of, or the efficient and cost effective provision of telecommunications service and disclosure is made on a confidential basis with the information you or the person or company paying the bill or as otherwise arranged with you by TELUS Mobility. Charges will be deemed to be correct if not disputed by you within to be used only for that purpose. (iii) at your request, to a company providing a directory listing service, provided that disclosure of information other than name, address thirty (30) days of the invoice date. Your service use, access fees and other charges will continue until the service is terminated. If you change your residence from one and listed telephone number is made on a confidential basis with the information to be used solely for that purpose; (iv) an agent retained by TELUS Mobility to collect province to another, a different TELUS Mobility rate plan may apply. If your phone is lost, stolen or damaged, you must pay all monthly and other charges for the use of outstanding balances owed to TELUS Mobility by you, provided the information is required for, and is to he used only for, that purpose. and (v) a law enforcement agency the service up to the time that TELUS Mobility is properly notified. All amounts not paid by the due date are overdue and you must also pay a late payment charge of 2% if TELUS Mobility has reasonable grounds to believe that you have knowingly supplied TELUS Mobility with false or misleading information or are otherwise, or anyone per month (26.82% per annum) on all overdue amounts. Any credit balance less than or equal to $5 at the time of cancellation of your TELUS Mobility account will not using your phone is, involved in unlawful activities directed against TELUS Mobility. You may block the display of your phone number on a per call basis by dialing '67 be refunded to you. A returned payment administration fee will be charged on your next invoice for any payments not honoured by a financial institution or credit card before the called number. Call blocking does not block your phone number on calls to 9-1-1 emergency services. You expressly consent to the disclosure of your name, company. Where data is measured in kilobytes, the kilobyte count will include both protocol headers and user data. address, geographic location and phone number when placing calls to 9-1-1 and other similar emergency service providers.

3. PAY & TALK. A Pay & Talk card may only be used with the TELUS Mobility Pay & Talk service. TELUS Mobility is not responsible for loss, theft or unauthorized use of The information TELUS Mobility requests from you includes your name, address, birth date, current phone number (if applicable), credit information and details about the any Pay & Talk card. When you deposit the Pay & Talk card value (following instructions indicated on the card) or use a credit card to make a deposit, you get the value services and products you have or desire. You may review this information by contacting TELUS Mobility at. Office of the Privacy Officer, TELUS Mobility. 200 Consilium as Pay & lalk credits in your TELUS Mobility account. Pay & Talk credits are valid for use until expiration indicated on the Pay & Talk card or, in the case of credit card Place, Suite 1600. Scarborough. Ontario, Ml 113J3. You agree to provide TELUS Mobility with all information. including credit card information, required to complete the deposits. are valid for use until expiration as communicated to you at the time of deposit. Airtime rates are established at time of deposit of Pay & Talk credits into your transaction of paying for any service and any phone purchased by you from TELUS Mobility or for any product or service purchased through your phone. All information account. Other Pay & Talk rates are subject to change without notice. Pay & talk credits are non-refundable and non-transferable. Upon expiry of all Pay & Talk credits that you provide to TELUS Mobility will be stored and used in accordance with TELUS Mobility's Privacy Policy. You consent to the disclosure by TELUS Mobility to third your TELUS Mobility account will show a zero balance. parties of any information that TELUS Mobility retains that may be necessary to enable you to receive services offered by TELUS Mobility from time to time after you subscribe for any such services. TELUS Mobility's Privacy Policy may be viewed at lelusmobiliry.com. 4. DEPOSIT: Under certain circumstances, TELUS Mobility may require a security deposit from you. If a deposit is required and your TELUS Mobility account is kept current for the required time. TELUS Mobility will return the deposit to you by applying the deposited amount to your TELUS Mobility account. Otherwise. TELUS Mobility 13. MONITORING TELUS Mobility has the right, but not the obligation, to monitor or log any TELUS Mobility Internet site or use of the service. You consent to any such will refund the deposit to you (subject to paragraph 2 above) upon cancellation of your TELUS Mobility account, retaining only the amount then owed by you. monitoring and logging that is necessary to satisfy any law. regulation or other government request, or to enhance operating efficiencies, improve service levels, assess client satisfaction, or protect TELUS Mobility or its clients from unwanted use of certain services or applications. TELUS Mobility reserves the right to delete, remove or 5. USE OF THE SERVICE You will use the service in compliance with law and with service rules adopted by TELUS Mobility from time to time, including safe driving and block access to any Internet capability, content. information or third party products or services available or transmitted through the service that TELUS Mobilty, in its sole health and safety guidelines. You will use the service for customary voice and messaging purposes only. You will riot resell the service to any other person. You will not discretion, believes is unacceptable or in violation of these terms and conditions. abuse any flat rate or unlimited use service plan offered by TELUS Mobility. You will not use the service to operate an e-mail, web, news or other similar service. You will not use the service to transmit or send any annoying, inappropriate, improper, excessive, threatening or obscene material or to otherwise harass, offend, threaten 14. ONLINE SERVICES: You shall be responsible for maintaining the confidentiality of your TELUS Mobility account . (including all login names and passwords ) and you embarrass, distress or invade the privacy of any individual or entity. You will not engage in any activity that could compromise the security of or disrupt or interfere with are similarly responsible for all uses of your TELUS Mobility account whether or not such uses are actually authorized by you. TELUS Mobility may, in its sole discretion, the service or any network or computers on the Internet or disrupt or interfere with the services of any Internet access provider. You will use only authorized equipment alter, limit or delete any part of the online services at any time. Although TELUS Mobility may change the timing from time to time without notice , TELUS Mobility currently on the service. You will not (and will not permit anyone other than a TELUS Mobility authorized person to) reproduce, alter, adjust, repair or tamper with any signaling, intends to delete (i) items that are in your 'Deleted Items folder for more than seven (7) days, (rr) items that are in your 'Sent Items ' folder for more than thirty (30) days: identification (including the MIN, ESN. IMEL IMSI, and other numbers) or transmission function or component of any phone used on the service. The service will use and (Ili) accounts to which you have not logged on for ninety (90) consecutive days. TELUS Mobility is merely providing access to online services that are maintained by certain network and other facilities. The area in which TELUS Mobility provides the service may be enlarged or reduced in scope from time to time in TELUS Mobility's third party providers of applications , services and content and TELUS Mobility is not responsible for any act or omission of those third party service providers. sole discretion. 15. ARBITRATION. Any claim, dispute or controversy (whether in contract or tort, pursuant to statute or regulation, or otherwise and whether preexisting, present or future You agree that, to maintain or improve the service, or for other business reasons, TELUS Mobility can in its sole discretion, suspend, restrict, modify or terminate all or - except for the collection from you of any amount by TELUS Mobility) arising out of or relating to'. (a) this agreement, (b) a phone or the service; (c) oral or written any part of the service or make changes to the network and other facilities without notice to you. statements, or advertisements or promotions relating to this agreement or to a product or service; or (d) the relationships which result from this agreement (including relationships with third parties who are not parties to this agreement). (each, a 'Claim') will be referred to and determined by private and confidential mediation before a 6. NO WARRANTIES: The service is provided on an as is" and as available' basis. Your use of the service is at your sole risk TELUS Mobility does not guarantee timely, single mediator chosen by the parties and at their joint cost. Should the parties after mediation in good faith fail to reach a settlement, the issue between them shall then secure, error-free or uninterrupted service or receipt of material or messages transmitted over or through TELUS Mobility's network or the networks of other companies be determined by private, confidential and binding arbitration by the same person originally chosen as mediator. Either party may commence court proceedings to enforce or in respect of the Internet. the service may fail or be interrupted for reasons including, but not limited to, environmental conditions. technical limitations, defects or the arbitration result when an arbitration decision shall have been rendered and thirty (30) days have passed from the date of such decision. By so agreeing, you waive failures, limitations of the systems of other telecommunications companies, emergency or public safety requirements, or causes beyond TELUS Mobility's reasonable any right you may have to commence or participate in any class action against TELUS Mobility related to any Claim and, where applicable, you hereby agree to opt out control, TELUS Mobility disclaims all warranties and conditions (express, implied or statutory) relating to the service and any phone. of any class proceeding against TELUS Mobility otherwise commenced. If you have a Claim you should give notice to mediate and arbitrate to TELUS Mobility c/o TELUS Mobility. 200 Consilium Place, Suite 1600, Scarborough, Ontario, M1H 3J3, Attention: Vice President and Associate General Counsel. If we have a Claim we will give 7. LIMITATION OF LIABILITY: TELUS Mobility will not be liable to you or any other person for any damages (direct, indirect, general, special. consequential. or otherwise), you notice to medlalelarbitrate at your last known address of record. Mediation and arbitration of Claims will be conducted in such forum and pursuant to such rules as expenses, loss of profits, loss of earnings, loss of business opportunities. loss of data, or other loss, arising directly or indirectly out of or in connection with this agreement you and ewe agree upon, and failing agreement will be conducted by one mediator-arbitrator pursuant to the laws and rules relating to commercial arbitration in the province or the provision, use or failure of the service, or any phone used with the service, whether negligent or otherwise, and which would otherwise give rise to a cause of in which you reside that are in effect on the date of the notice to mediate and arbitrate. action Iin contract, tort, or any other doctrine of law. Notwithstanding the limitations of liability in this agreement, in no event shall the aggregate, total liability of TELUS Mobility or its affiliates for damages, injury, losses and causes of action (whether in contract, tort or otherwise) arising from or relating to the provision, use or failure of the 16. GENERAL These terms and conditions shall be governed by and construed in accordance with the laws of the province in which you reside. You must not assign service. or any phone used with the service, exceed $20. this agreement without TELUS Mobility's written consent in advance. If you are a business, corporation or other entity, then you and the individual user of the service shall be jointly responsible for all obligations in these terms and conditions, individually and together. If any part of this agreement is void, prohibited or unenforceable. the 8. INDEMNITY: You will indemnify TELUS Mobility from all losses, expenses and all manner of actions, claims and judgments sustained by or made against TELUS Mobility agreement shall be construed as if such part had never been part of the agreement. This agreement shall enure to the benefit of and bind the successors. assigns and in connection with your use or misuse of the service. any phone used with the service or violation of these terms and conditions. personal representatives of you and TELUS Mobility.

9. NUMBERS: You do not own or have any property rights in any phone , group call or private call number, IP address , NEI, domain name e-mail i,d , or other addresses 17. LANGUAGE' the parties have required that these terms and conditions and all documents or notices resulting therefrom or ancillary thereto be drawn up in the English assigned by TELUS Mobility to you. TELUS Mobility may, on at least 30 days notice , change any such numbers without liabilty. language , Les parties auk presences ant demande que ce contrat et toes les documents on avis en resultant ou y Otani assulettis soient redige en langue anglaise.

10. ROAMING When roaming outside of TELUS Mobility's service area, you are responsible for all applicable charges, and are subject to the terms and conditions of 18. CHANGES These service terms (including any rates and charges ) may be changed unilaterally by TELUS Mobility from time to time on at least thirty (30) days' notice service (including limitations of liability ) imposed by the wireless service provider providing the roaming services When using your wireless phone (excluding Mike) in the to you. and such changes shall become effective once you use the service after such thirty (30) day period (which use shall be deemed conclusively to indicate Northwest Territories and Northern British Columbia , coverage is to be provided by other telecommunication carriers and additional rates will apply. acceptance of such changes).

11. TERMINATION/SUSPENSION OF SERVICE. Unless otherwise agreed on the front of this form. you may terminate your service (excluding Mike service) at any time 19. LEGAL NAME TELUS Mobility is a business name of TELE-MOBILE COMPANY, SOCIETE by requesting the deactivation of your phone (you may terminate your Mike service at any time by providing TELUS Mobility with thirty (30) days' notice). TELUS Mobility TELE-MOBILE. may suspend or terminate the service and this agreement at any time, without any notice or liability. if you fail to pay any amount when due (including any required deposit): if TELUS Mobility, in its sole discretion, considers you an unacceptable credit risk and you fail to provide a security deposit acceptable to TELUS Mobility, if you are in default under these terms and conditions or any other agreement between you and TELUS Mobility, a TELUS Mobility dealer or any assignee. or if TELUS Mobility TELUS Mobility would welcome your comments on its service and these service terms. reasonably apprehends the occurrence of any such events. Further, unless otherwise agreed. TELUS Mobility may terminate your service (excluding Mike service) at any Contact us at telusmobility.com. time by providing you with three (3) days' notice (TELUS Mobility may terminate your Mike service at any time by providing you with thirty (30) days' notice). If service is F - '.I

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a 0 - 0. - 133 rams 135 grams 132 grams 96 grams 117 mm x 5.6 xm x 110mm x 69.5mm x 114mm x 66mm x 107mm x 50 mm x 14 2.2 cm 19 . 5mm 14mm mm 800/1900 MHz Digital 800/1900 MHz Digital 800/1900 MHz Digital 800/1900 MHz Digital with IX/EV-DO Data with 1X/EV-DO Data with 1XIEV-DO Data with 1XIEV-DO Data 198 Minutes/Up to 8 198 Minutes/Up to 8 220 Minutes/Up to 9 220 Minutes/Up to 9 days days days days ®. oe m e No Yes Yes Yes MEN e Suret e Full Qwerty Full Qwerty Suretype Track-Wheel Track-Wheel Track Ball Track Ball Yes Yes Yes Yes Yes Yes Yes Yes ® Yes Yes Yes Yes =' an Yes Yes Yes Yes Yes Yes Yes Yes a e Yes Yes Yes Yes a°- o Yes Yes Yes Yes o ° ' ® o Yes Yes Yes Yes a Yes 2 B-o Yes Yes Yes TELUS Navigator TELUS Navigator TELUS Navi gator Yes Yes Yes Yes Union 110 Talk and Email Blackberry Plan ("New Plan")

Union 110 Talk and Email Blackberry Term 3 year Monthly plan rate $52.00 - $6.95 E911 $0.75 Minutes included 100 Included data (MB) 4MB

Bonus features: Unlimited National In Network Calling Included Unlimited Local Incoming Calls Included Weekends & evenings 6PM to 7AM Included Caller line ID Included Voice mail 3 Included

Incremental minute rate $0.30 Additional MB rate $12/MB

Long distance / minute $0.30 Canada - Canada or Canada -US Long distance / minute $0.50 US-US or US- Can US Roaming / minute Voice $0.95 US Roaming / MB Data $6/MB

• New Plan will be operational on or before 90 days from the Effective Date. Please refer to subsection 2(e) of Section D above. • Charges recur monthly unless otherwise specified • The E91 1 fee applies per customer device. For customer devices billed in Saskatchewan, an additional charge of $0.38 is billed, and for customer devices billed in Nova Scotia, an additional charge of $0.43 is billed. • Directory assistance: $1.50 for calls to 411 or 555-1212, plus airtime • Corporate discounts do not apply to the New Plan

Additional minute bundles will be available in approximately June, 2008. If you are a heavy phone user it is recommended to wait until these additional minute bundles are available.