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(ITNOVA) Program Management Office (PMO) Execution

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(ITNOVA) Program Management Office (PMO) Execution U.S. DEPARTMENT OF HOMELAND SECURITY TASK ORDER FOR Information Technology Network Operations Virtual Alliance (ITNOVA) Program Management Office (PMO) Execution APRIL 11, 2008 PROCUREMENT SENSITIVE TABLE OF CONTENTS C.1 GENERAL INFORMATION ........................................................................................... 1 C.1.1 Introduction ................................................................................................................... 1 C.1.2 Background ................................................................................................................... 1 C.1.3 Span of Support ............................................................................................................ 2 C.1.4 General Requirements .................................................................................................. 3 C.1.4.1 Contractor Responsibilities ...................................................................................... 3 C.1.5 Layout of Section C ....................................................................................................... 5 C.1.5.1 Section C Contents .................................................................................................. 5 C.1.5.20ther Document Information .................................................................................... 5 C.1.6 Required Reports and Meetings .................................................................................... 6 C.1.6.1 Contract Administration ........................................................................................... 6 C.1.6.2 Required Reports ..................................................................................................... 6 C.1.6.3Required Meetings ................................................................................................... 7 C.1.7 Contractor Personnel. .................................................................................................... 9 C.1.7.1 Key Personnel ......................................................................................................... 9 C.1.7.2Personnel Staffing ................................................................................................. 10 C.1.7.3Personnel Training ................................................................................................. 11 C.1.7.4Personnel Security Requirements .......................................................................... 12 C.1.8 Contractor Interfaces ................................................................................................... 12 C.1.8.1 Personnel Performing Security/Continuity/Quality .................................................. 12 C.1.9 Quality Assurance and Quality Control ........................................................................ 13 C.1.9.1 Quality Assurance .................................................................................................. 13 C.1.9.2 Quality Control ....................................................................................................... 14 C.1.10 Property control ..................................................................................................... 14 C.1.11 Operating Environment.. ........................................................................................ 14 C.1.11.1 Operating Hours ............................................................................................... 14 C.1.11.2 Operations Under Adverse Conditions ............................................................. 15 C.1.11.3 Travel ............................................................................................................... 16 C.1.12 Contract Transition ................................................................................................ 17 C.1.12.1 Transition and Phase In ................................................................................... 17 C.1.12.2 Phase Out ........................................................................................................ 17 C.2 DEFINITIONS AND ACRONYMS ............................................................................... 19 C.2.1 Definitions ................................................................................................................... 19 C.2.2 Acronyms .................................................................................................................... 27 PROCUREMENT SENSITIVE C.3 GOVERNMENT-FURNISHED PROPERTY (GFP) AND SERVICES .......................... 31 C.3.1 Scope .......................................................................................................................... 31 C.3.1.1 Government-furnished Property ............................................................................. 31 C.3.1.2 Government-Furnished Services ........................................................................... 31 C.3.1.3Supplies and Materials .......................................................................................... 32 C.3.1.4 Government-Furnished Equipment (GFE) ............................................................. 32 C.4 CONTRACTOR-FURNISHED PROPERTY AND SERVICES ..................................... 34 C.4.1 Scope .......................................................................................................................... 34 C.4.1.1 Contractor-Furnished Facilities (CFF) .................................................................... 34 C.5 SCOPE OF WORK. ..................................................................................................... 35 C.5.1 Program Management Office Requirements ................................................................ 35 C.5.1.1 Management. ......................................................................................................... 35 C.5.1.2 Strategic Planning .................................................................................................. 37 C.5.1.3 Governance ........................................................................................................... 37 C.5.1.4 Technical/Infrastructure Project Management ........................................................ 39 C.5.1.5Requirements Development and Analysis ............................................................. 41 C.5.1.6Service Delivery ..................................................................................................... 42 C.5.1. 7 Service Level Management ................................................................................... 42 C.5.1.8Acquisition Services ............................................................................................... 43 C.5.1.9Contract Administration ......................................................................................... 44 C.5.1.1 O Financial Management ..................................................................................... 45 C.5.1.11 Asset Management .......................................................................................... 46 C.5.1.12 Oversight.. ........................................................................................................ 49 C.5.1.13 Human Capital Planning and Management.. .................................................... 52 C.5.1.14 Personnel Certification Training ....................................................................... 52 C.5.1.15 Change and Configuration Management .......................................................... 52 C.5.2 Security Services ......................................................................................................... 53 C.5.2.1 Requirements Definition ......................................................................................... 53 C.5.2.2Team Structure and Approach ............................................................................... 54 C.5.2.3 Operational Security Architecture .......................................................................... 54 C.5.2.4Certification and Accreditation ............................................................................... 55 C.5.2.5 Systems Security Authorization Agreement ........................................................... 55 C.5.2.6 IT Security and Information Assurance Planning and Reporting ............................ 56 C.5.2. 7 Security Self Assessment ...................................................................................... 58 C.5.2.8Vulnerability Management ..................................................................................... 58 ii PROCUREMENT SENSITIVE C.5.2.9Vulnerability Methodology ...................................................................................... 58 C.6 APPLICABLE LAWS, PUBLICATIONS, AND FORMS .............................................. 60 C.6.1 General Information ..................................................................................................... 60 C.6.1.1 Applicable Publications and Forms ........................................................................ 60 C.6.1.2 Publication Conflict Resolution ............................................................................... 60 C.6.2 Federal Publications .................................................................................................... 60 C.6.2.1 Federal Regulations and Guidelines ...................................................................... 60 C.6.3 Other Publications ......................................................................................................
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