Bringing Health & Wellness to Life
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Bringing Health & Wellness to Life 2015 ANNUAL REPORT BOARD OF DIRECTORS 2015-2016 Officers Bob Broder President Russell Alexander-Orozco First Vice President Michael Ziering, J.D. Treasurer Angela L. Jones Secretary Members Joanne Dietch Eric Jung Steve Klimback Michael McBride Cam Montgomery, Jr. Ana Marlene Perez Mitchell Pindus Sarah C. Poindexter Noemi Portillo, M.B.A. Richard K. Rifenbark, J.D. Neil E. Romanoff, M.D., M.P.H. Tanya Saban Stanley M. Toy, Jr., M.D. EXECUTIVE MANAGEMENT TEAM Julie Hudman, Ph.D. David Luna, M.D. Chief Executive Officer Chief Medical Officer Muriel Nouwezem Emanuel Mkrtichian Chief Financial Officer Chief Information Officer Denise Martin Giezel Garnett Chief Advancement Officer Director of Human Services OUR MISSION Saban Community Clinic, in collaboration with strategic partners, serves as a medical home for the underserved and those who are most vulnerable by providing comprehensive, dependable and affordable Bringing Health & quality health care in a caring Wellness to Life environment. OUR VISION CEO & Board President Message 2 Through innovation, creativity, partnerships and public policy 2015 by the Numbers 3 advocacy, Saban Community Clinic is recognized as a leader Programs for Healthy Living 4 in improving the health and Shower Program Helps Homeless wellbeing of Los Angeles’ underserved community by Grant Partners in Health and Wellness 6 delivering quality medical and Community Health and Wellness 8 social services. Patient Holiday Party Helps Families in Need Dental Care: An Important Part of Wellbeing 10 Friends Board Raises Funds for Patient Care 11 A Provider’s Commitment to Patient Care 13 Residency and Training Program 14 Financials 15 Contributors 16 CEO & Board President Message Dear Friends and Colleagues: As a community-based and patient-directed health center, Saban Community Clinic recognizes that it takes more than medicine and health checks to help our patients and neighbors reach and maintain their optimal health. Good health is not only a physical state. It is also a mental, emotional and social feeling of wellbeing that makes life worth living. That’s why our integrated care goes beyond primary health and dental care to include behavioral health and social services that serve the whole patient and support healthy living. In 2015, we continued to expand our wellness programs with the introduction of a pilot program to reduce opiate dependency for our at-risk patients. We also laid the groundwork for a new in-clinic pharmacy, which opens in 2016. Additionally, our health plan enrollment campaign is creating a clinic culture that values coverage as a benefit to patients and the Clinic. These are all initiatives that support Saban Community Clinic’s commitment to integrated care for the whole patient. Last year was also a pivotal year for the Clinic, marked by a transition in CEO leadership. Under the new administration, the Clinic is poised to grow and meet the demands of an evolving health care system to become the provider of choice, not simply the provider of necessity for those with limited resources. We take pride in the accomplishments highlighted in this annual report — as well as the daily achievements of each member of our staff. At the end of the day, we can’t do what we do without a caring team of dedicated health care professionals. We are deeply grateful to our Board members, community and philanthropic partners, generous donors, and the significant support of the Friends of Saban Community Clinic, whose fundraising efforts help ensure our patients continue to receive affordable, high-quality care. With all the positive changes we are making for our patients and for our staff, we are excited about the opportunities that lay ahead for Saban Community Clinic. Thank you for your support. Best regards, Julie Hudman, Ph.D. Robert Broder Chief Executive Officer President, Board of Directors 2 | Saban Community Clinic | 2015 Annual Report 2015 by the 86,327 Numbers Total Patient Visits ost patients use more than Mone service. Accordingly, the 17,214 Clinic aims to offer every patient Unique Patients complete care and specialist referrals when needed. This integrated approach to PATIENT DEMOGRAPHICS * healthcare ensures that each Race Age Gender Poverty Level * * patient hasRace access to all of the Age RaceGender PovertyAge Level 3%Gender Poverty Level 5% medical and complementary 14% 22% 3% 3% 5% 5% 24% care required,14% allowing patients 22% 14% 43% 22% 19% to enjoy the benefits24% of a 24% 32% 43% 19% 43% 19% 34% medical home. 32% 32% 57% 49% 8% 73% 34% 34% 8% 8%57% 73% 57% 73% 49% 5%49% 5% 6% 5% 5% 5% Hispanic 6%Asian and Pacific Islander 0-19 50-65 5% Male 6%Female 0-100% 151-200% African-American Other 20-39 66+ 101-150% 201% + Hispanic Asian and Pacific IslanderCaucasian 0-19 50-65 Hispanic40-49 Male AsianFemale and Pacific Islander 0-100%0-19 151-200%50-65 Male Female 0-100% 151-200% African-American Other 20-39 66+ African-American Other 101-150%20-39 201%66+ + 101-150% 201% + Caucasian 40-49 Caucasian 40-49 * * 1% RaceRace AgeAge GenderGender PovertyPoverty Level Level Housing Status 2% 2% 1% 1% Housing3%3% Status 100 2% Housing Status 2% 5%5% 2% 2% 14% 22%22% 9% 14% 100 Housed 100 80 95% 24%24% 43% 9% 9% 43% 19%19% Housed Housed 80 80 15% 32% 95% 60 95% 32% 71% 34% 34% 57%57% 15% 15% 8%8% 60 73%73% 40 60 49%49% 71% 71% 40 Homeless 40 5%5% 20 5%5% 6%6% 5% 20 Homeless 0 20 Homeless Medical Wellness Services HispanicHispanic AsianAsian and and Pacific Pacific Islander Islander 0-190-19 50-6550-65 MaleMale FemaleFemale 0-100%0-100%5% 151-200%151-200% 5% Dental Substance Abuse African-AmericanAfrican-American OtherOther 20-3920-39 66+66+ 101-150%101-150% 201%201% + + 0 Medical 0 Wellness Services Behavioral Health Vision Services Medical Wellness Services CaucasianCaucasian 40-4940-49 *Poverty Level is calculated as a percentage of the Federal Guidelines determined annually. Dental Substance Abuse Dental Substance Abuse Saban Community Clinic | 2015 Annual ReportBehavioral | 3 Health Vision Services Behavioral Health Vision Services 1%1% HousingHousing Status Status 2%2% 2%2% 100 100 9% Housed 9% 80 Housed 80 95%95% 15% 60 15% 60 71%71% 40 40 Homeless 20 Homeless 20 5% 5% Medical Wellness Services 0 Medical Wellness Services 0 Dental Substance Abuse Dental Substance Abuse Behavioral Health Vision Services Behavioral Health Vision Services Programs for Healthy Living s a provider of integrated care, Saban Community Clinic Abelieves being and staying healthy takes place on many levels. That’s why, in addition to comprehensive medical and dental services, the Clinic provides behavioral health services and wellness programs that promote healthy living and a balanced mind, body and spirit. In 2015, the Clinic provided a combined total of 1,886 support group encounters and nutrition classes to help patients and people in the community reach and maintain their optimal health and wellbeing. SCC Offers Emotional Healing SCC Supports Physical SCC Combats Diabetes through Support Groups Wellbeing with Mindfulness and Obesity with Nutrition The Clinic cares for the emotional Meditation Classes Education wellbeing of patients and their families Centered in yoga and mindfulness, the With obesity and diabetes more by offering various support groups practice of being fully present in the prevalent in underprivileged year-round for women, men and moment has become an increasingly communities, nutrition education is an teens. Bringing together people who popular movement with known health important way for the Clinic to help its face similar issues — whether illness, benefits. patients get healthy and stay healthy. relationship problems or major life changes — can help patients cope with Through intentional meditation, the Whether it’s proper nutrition to emotional challenges and lead them to Clinic helps patients foster a better manage diabetes, lose weight or build healing their hearts and minds. sense of physical wellbeing, improving lifelong good health habits, nutrition attention and emotional regulation as classes are taught by certified it calms the stresses of daily life. nutritionists and are available in English and Spanish. 1,886 Support Group Encounters & Nutrition Classes 4 | Saban Community Clinic | 2015 Annual Report The Clinic’s Shower Program Restores Dignity 6,717 Showers Hosted for Homeless Neighbors Cleanliness is a basic need that restores dignity to people experiencing homeless- ness. Saban Community Clinic is one of a few health centers in Los Angeles County to offer a Shower Program for those in need. In 2015, the Clinic hosted 6,717 free showers. Guests also received toiletries and clean clothes donated by community supporters and Clinic employees. The Shower Program is a vital service for the homeless population in the areas that the Clinic serves. This program serves as an entry for many in dire need of medical, dental, behavioral health and social services. This was Michael’s case. He had a job and a home, but a severe medical June 9, 2015 – Employee volunteers from condition changed his life. Forced to live United Talent Agency’s Project Impact packaged on the streets, he came to the Clinic to 800 toiletry kits containing travel-size shampoos, take showers. With the help of a Clinic conditioners, soap and toothbrushes for the case manager, Michael was able to get Clinic’s Shower Program. medical attention and housing. Today, Michael is back on his feet and even serves as a patient member of the Clinic’s Board of Directors. “ During the day there’s no place to go, but at least I had the Clinic where I could take a shower and get dressed.” — Michael, patient Board member (formerly homeless) Saban Community Clinic | 2015 Annual Report | 5 Grant Partners in Health and Wellness aban Community Clinic relies on strong partnerships with foundations and other funders to sustain its Sclinical services.