IT Department February 19, 2019

ISSUE: Consider and/or act upon Resolution Number 19-R-908 authorizing the City Manager to execute a purchase order with Sigma Surveillance, Inc. for the purchase of physical access control and video surveillance equipment and professional installation services in the amount of $321,428.38 through the Texas DIR Contract Number DIR-TSO-3459.

STAFF RESOURCE/DEPARTMENT: Taylor Prentice, IT Director

SUMMARY: The City of Murphy IT staff and Capital Projects Advisory Committee identified the need to replace the building security and video surveillance systems in all city buildings and utility sites. During that process, City Council determined this project would be better funded through tax notes rather than general obligation bonds due to the 7-year lifespan of the equipment.

On May 7, 2018, City Council held a Special Meeting and authorized the City Manager to proceed with selling $1,040,000 in tax notes to fund certain technology improvements. On July 3, 2018, City Council approved Ordinance Number 18-07-1094 authorizing the issuance of “City of Murphy, Texas, Tax Note Series 2018”.

This item includes both Tax Note Physical Security projects 2.04 and 2.05, which is for municipal buildings and utility sites, respectively.

IT worked closely with Police and 911 Communications staff to understand the challenges in our existing systems, and what aspects of a new system were most important to consider, as well as identify where improvements could be made, such as better camera angles/placements and additional security doors/cameras to improve our overall security level. The solution includes 89 badge readers and 74 cameras. That breaks down to 71 existing secured doors, 18 new doors, 54 existing cameras and 20 new cameras. The new additions are mainly to add security at the Activity Center, pump station, 2 water towers and the lift station, which currently have no centralized security systems in place. The software solutions are DNAFusion by OpenOptions for the doors, and VideoInsight by Panasonic for cameras. These 2 systems will be tightly integrated making it simpler for our dispatchers to work both aspects of security no matter which application they are in. Additionally, we are adding motors to the gates at both water towers providing easier access for staff, and a secure way to allow vendors access as well. This solution also replaces all panic buttons and adds new ones

The tax notes proceeds were received in August, and are available for expenditure as of Oct 1, 2018. We are requesting council approval to proceed with the purchase, installation, and configuration of physical security and video surveillance equipment for all city facilities and utility sites with an expected completion date of June 2019.

FINANCIAL CONSIDERATIONS: The physical security tax notes is 2 projects: the first for all municipal buildings, and the second for the utility sites. We brought them together as a single solution. Project 2.04 Physical Security for Municipal Buildings was for $221,000 Project 2.05 Physical Security for Utility sites was for $120,000 Total Budget of both projects: $341,000

IT worked with 3 different vendors to quote this solution based on our designs. We received quotes from Sigma Surveillance, Securadyne, and Convergint Technologies. Sigma Surveillance provided the most competitive solution and is staff's recommendation for this project. Sigma Surveillance's quote breaks down as follows: For municipal buildings: $195,576.12 For Utility Sites and Activity Center: $125,852.26 Total: $321,428.38

This leaves us a savings of $19,571.62.

OTHER CONSIDERATIONS: Our peer cities are using: Rowlett: Verkada Cameras, and KB Technologies for doors. Little Elm: System Galaxy for doors, Occularis for surveillance with AXIS and Sony cameras Wylie: Schneider Electric EcoStruxure for doors and cameras. Sachse: OpenOptions for doors, Milestone for surveillance with Sarix cameras Highland Village: AMAG Symmetry for Doors, VideoInsight for surveillance with Panasonic cameras

ACTION REQUIRED: To approve Resolution Number 19-R-908 authorizing the City Manager to execute a purchase order with Sigma Surveillance, Inc. for the purchase of physical access control and video surveillance equipment and professional installation services in the amount of $321,428.38 through the Texas DIR Contract Number DIR-TSO-3459.

ATTACHMENTS: RES NO 19-R-908 Sigma Surveillance with Attachment RESOLUTION NUMBER 19-R-908 A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF MURPHY, TEXAS, AUTHORIZING THE CITY MANAGER TO EXECUTE A PURCHASE ORDER WITH SIGMA SURVEILLANCE, INC. FOR THE PURCHASE OF PHYSICAL ACCESS CONTROL AND VIDEO SURVEILLANCE EQUIPMENT AND PROFESSIONAL INSTALLATION SERVICES IN THE AMOUNT OF $321,428.38 THROUGH THE TEXAS DIR CONTRACT NUMBER DIR-TSO-3459.

WHEREAS, the City Council desires to authorize the City Manager to execute a purchase order with Sigma Surveillance, Inc. for the purchase of Open Options access control software, HID card readers, VideoInsight surveillance software, Panasonic cameras, AXIS cameras and professional services through the Texas DIR Purchasing Program Contract DIR-TSO-3459; and WHEREAS, the City of Murphy is an eligible unit of local government defined by TGC 2054.003(9) to purchase off of the Texas Department of Information Resources Cooperative Contracts; and WHEREAS, the above listed equipment meets the qualifications of information technology commodities as defined in TGC 2157.068; and WHEREAS, the City Council approved the issuance of City of Murphy, Texas, Tax Note Series 2018 in the amount of $1.04 million dollars and this equipment is an approved expenditure. NOW, THEREFORE, BE IT RESOLVED BY THE CITY COUNCIL OFY THE CIT OF MURPHY, COLLIN COUNTY, TEXAS, AS FOLLOWS: SECTION 1. The City Council hereby authorizes Mike Castro, City Manager, of the City of Murphy, Texas to execute a purchase order for the quotation attached hereto as Exhibit A. SECTION 2. This resolution shall become effective from and after its passage.

DULY RESOLVED by the City Council of the City of Murphy, Texas, on this 19th day of February 2019.

______Scott Bradley, Mayor City of Murphy, Texas

Susie Quinn, City Secretary City of Murphy, Texas EXHIBIT A

City of Murphy 72218 City Wide Mercury Access Control Conversion DIR Contract # DIR-TSO-3459

Access Control

Part # Manufacturer Description Qty Unit Price Extended Price

The SSP-D2 is a native IP-ready intelligent controller with an embedded reader interface module allowing control of two doors, support for up to 64 9 $ 861.84 $ 7,756.56 doors, 6 MB RAM, 4 Form C relay outputs and 8 programmable inputs supervised SSP-D2 Open Options RSC-2 Open Options Dual Reader Interface Sub Controller ( 2 readers, 8 sup. Inputs, 6 relay outputs) 30 $ 389.88 $ 11,696.40 Teal 12 x 14 x 4.5 Enclosure with a 24 point terminal strip. Sub-Controller Enclosure houses a single ISC-16 and comes equipped with a tamper 2 $ 771.12 $ 1,542.24 ISC-16C Open Options switch. FPO75-B100C4D8PE2M Life Safety Power Integrated Mercury power systems Dual Voltage for Mercury Boards 2 $ 343.98 $ 687.96 FPO75/150-C4C82D8PE8M Life Safety Power Integrated Mercury power systems Dual Voltage for Mercury Boards 7 $ 955.80 $ 6,690.60 FPO150/250-2C82D8PE6M1 Life Safety Power Integrated Mercury power systems Dual Voltage for Mercury Boards 1 $ 1,005.48 $ 1,005.48 FPO150-B100C8D8PE4M1 Life Safety Power Integrated Mercury power systems Dual Voltage for Mercury Boards 3 $ 533.52 $ 1,600.56 DNA-250 Open Options DNAFusion - 5 Client Connection 20 Subcontrollers 1 $ 3,872.88 $ 3,872.88 DNA-SC10 Open Options 20 Additional Sub Controllers 2 $ 432.00 $ 864.00

FUSION-WEBSVC Provides a web based portal to manage personnel, monitor system activity, view and control system devices. License provides 2 Fusion system users 1 $ - $ - Open Options ability to logon to the web browser concurrently. License based on system user logon. Available in version 5.3 or above. License to connect to 5 Mobile devices to DNAFusion. DNAFusion version 6 or above is required. Compatible devices with IOS 6 or above and Fusion Mobile 5 Open Options 1 $ - $ - Android Phones DNA-IPID-A Open Options DNA Integrated Photo ID Module - Includes Client License 1 $ 2,049.84 $ 2,049.84 1 $ 4,200.00 $ 4,200.00 OPENDX Open Options Open DX - Data Exchange Software Utility imports personnel data from multiple sources including Active Directory, Databases, Text and XML files

Software integration license allowing Video Insight to integrate with DNA Fusion. This functionality allows the VMS platform to surface access 1 $ 3,150.00 $ 3,150.00 OO-VIDEOINSIGHT-ACM Open Options control information to include but not limited to card holder data and door information through the VMS platform/ GUI. ARD-AYQ12 Bosch RFID Proximity Reader Vandal Resistant 75 $ 145.96 $ 10,947.15 5355AGK00 HID PROXPRO PROX READER WIEGAND GRAY/KEYPAD 2 $ 223.56 $ 447.12 1076D-N UTC Recessed Steel Door Contact w/Wire Leads 75 $ 12.40 $ 929.88 45-4SU SDC Electric Strike 12/24VDC/AC 630 6 $ 86.40 $ 518.40 30-4-12 SDC Stainless steel electric strike Surface RIM 12VDC 11 $ 369.36 $ 4,062.96 LR100VDK SDC LR100 24V Latch Retraction / Dogging Kit 1 $ 342.36 $ 342.36 Z7252EQ SDC FAILSECURE,W REX OUTPUT, ECLIPSE,DULL CHROME, DUAL VOLTAGE 1 $ 237.60 $ 237.60 RP-26 SDC PANIC BUTON SS PLT - N/ O MOM 8 $ 14.04 $ 112.32 31951099 Honeywell 18(4)+22(2+4+6) 1S CMP PROFN 1M 5 $ 621.00 $ 3,105.00 11191101 Honeywell 18/ 4 STR JKT 1M BX WHT 2 $ 168.48 $ 336.96 1346 HID PROXKEY III NON-PROGRAMMED KEY FOB BLACK 100 $ 3.73 $ 372.60 1326 HID PROX CARD II CLAMSHELL NON-PROGRAMMED 200 $ 2.00 $ 399.60 OL202WX HID Standard White Matte - 2.0483" x 3.2983" HID Card Labels (250 sheets-2000 labels) 1 $ 43.20 $ 43.20 FAR-55000 Open Options Fargo DTC4500 Base Model , USB Printer and Ethernet, Printer with Two Year Warranty. 1 $ 1,934.28 $ 1,934.28 ProxBand2-BLK-Med RapidBand RapidBAND™ Proximity Wristband - BLACK (Medium Size) 100 $ 4.59 $ 459.00 MISC STS360 Mis. Installation Supplies and Consumables- Locksmith, Conduit, Wire Mould, lift rental Etc. 1 $ 3,000.00 $ 3,000.00 LABOR STS360 Installation and Termination- Includes installation of Mercury boards and Power Supply Enclosure. Remove existing boards and enclosures. 1 $ 32,900.00 $ 32,900.00 TPM-KM STS360 Onsite System Engineer for Programming and Conversion of existing system and database to Open Options 1 $ 4,750.00 $ 4,750.00 Warranty STS360 5 Year Onsite Parts and Labor Warranty for STS supplied hardware 1 $ 10,625.00 $ 10,625.00 Total Sale Price $120,639.95 *Assumes existing switch port in each MDF. Assumes use of all cabling, strikes, motions, contacts for all existing doors. Assumes Power Available at each MDF. *Door at Pubic Works may need to be reversed, if frame needs to be modified, this will be responsibility of City Includes 3 new door at Fire (1 of which is elevator) and 6 new doors at Public Works. Customer will provide server and required workstations

4040 SH 121, STS360.com Carrollton, TX 75010 EXHIBIT A

Video Surveillance Part # Manuf. Description Qty Unit Price Ext. Price WV-S2131L Panasonic 1080P H.265 INDOOR DOME CAMERA W/IR LED 34 $414.77 $14,102.18 WV-S2531LN Panasonic 1080P H.265 OUTDOOR VANDAL DOME W/IR LED 16 $537.35 $8,597.60 0910-004 Axis Q6055-E 60HZ PTZ dome with HDTV 1080p, 32x optical zoom, Zipstream, Analytics 7 $2,557.00 $17,899.00 5801-721 Axis T91L61 WALL-AND-POLE MOUNT 7 $85.36 $597.52 WV-S4550L Panasonic 5MP 360 Outdoor doe H 265 w/IR 2 $640.44 $1,280.88 PWM781 Panasonic Wall Mount arm and cap 2 $108.00 $216.00 QL-ML342LV-PAIR Ascendance Wrls 2SYSTEMS 802.11N 300MBPS OUTDR P2P Kit 1 $378.00 $378.00 TI-PG541 Trendnet 5-Port Hardened Industrial Gigabit PoE+ DIN-Rail Switch 1 $224.64 $224.64 48VDC3000 Trendnet 48 V, 160 W POWER ADAPTER 1 $85.32 $85.32 BW-SL12104 Mier 12X10X4 NON-METAL LATCH ENCLSR 1 $114.48 $114.48 IPSV-UL Video Insight Enterprise Per Camera License with Unlimited Upgrades 7 $124.65 $872.55 50881106 Honeywell 24/ 4 C5E CMP 1M BX BL 5 $171.60 $858.00 Misc. STS360 Misc. Materials and Consumables- Jacks ,Patch Cables, Hooks, Lift Rental 1 $2,160.00 $2,160.00 TPM STS360 Onsite System Engineer for Programming and Management 1 $3,750.00 $3,750.00 LABOR STS360 Turnkey Video Surveillance System install to include 59 new camera install 1 $15,400.00 $15,400.00 Warranty STS360 5 Year Onsite Parts and Labor Warranty 1 $8,400.00 $8,400.00 Total Project Price $74,936.17 *Will use City existing UPS, rack space, Servers, Storage, POE Switch ports, Workstations, and monitors. STS assumes use of existing Category cable for all replacement cameras (with exception of 25 new cameras STS will supply cabling). STS will provide all installation, configuration and programming of new VMS. No Electrical work or Conduit provided.

4040 SH 121, STS360.com Carrollton, TX 75010 EXHIBIT A

City of Murphy Quote 092818 Water Access Control and Video Surveillance DIR Contract # DIR-TSO-3459

Rodeo Tower

Part # Manufacturer Description Qty Unit Price Extended Price

The SSP-D2 is a native IP-ready intelligent controller with an embedded reader interface module allowing control of two doors, 1 $861.84 $ 861.84 support for up to 64 doors, 6 MB RAM, 4 Form C relay outputs and 8 programmable inputs supervised SSP-D2 Open Options DCONTROLLER Open Options IP-Based Intelligent single door controller with POE support in plenum rated polycarbonate enclosure 1 $880.20 $ 880.20 FPO75-B100C4D8PE2M Life Safety Power Integrated Mercury power systems Dual Voltage for Mercury Boards 1 $343.98 $ 343.98 DNA-SC10 Open Options DNAFusion - Stand Alone 10 Subcontrollers 1 $432.00 $ 432.00 921PTNNEK00000 HID RPK40 MULTICLASS READER,KEYPADSTD PROX,W 1 $282.96 $ 282.96 920PTNNEK00000 HID CLASS SE R40 CONTACTLESS SMTCARD READER 1 $155.52 $ 155.52 1076-D UTC Recessed Door Contact 1 $12.40 $ 12.40 45-4SU SDC Electric Strike 12/24VDC/AC 630 1 $86.40 $ 86.40 31951099 Honeywell 18(4)+22(2+4+6) 1S CMP PROFN 1M 1 $621.00 $ 621.00 42-9C-BLK Pedestal Pro 42 PEDSTL, PAD MNT, STL, BLK 1 $81.00 $ 81.00 MC-CS-08-E Pedestal Pro HOUSNG, SQ, 8X8X6, BLK 1 $140.40 $ 140.40 WV-S2531LN Panasonic Full HD, Auto-Varifocal, 2.8-12mm, Vandal Proof, Dome with IR 3 $537.30 $ 1,611.90 WV-S6530N Panasonic Full HD Outdoor, WDR 21X Opical PTZ 1 $1,537.92 $ 1,537.92 PWM20G Panasonic Wall Mount Bracket 1 $78.84 $ 78.84 50881106 Honeywell 24/ 4 C5E CMP 1M BX BL 2 $170.50 $ 341.00 Electrical STS360 Labor and material to install electrical and conduit for gates and cameras 1 $5,400.00 $ 5,400.00 Install Liftmaster CSL 2V electric slide gate operator on existing gate, sawcut safety loop and exit loop , install manual STS360 1 Gate disconnect with knox padlock on gate, install safety photo eye on gate. $6,600.00$ 6,600.00 MISC STS360 Mis. Installation Supplies and Consumables- 1 $600.00 $ 600.00 LABOR STS360 Turnkey video and access control installation 1 $5,600.00 $ 5,600.00 TPM-KM STS360 Onsite System Engineer for Programming and Conversion of existing system and database to Open Options 1 $1,500.00 $ 1,500.00 Warranty STS360 5 Year Onsite Parts and Labor Warranty for STS supplied hardware 1 $6,000.00 $ 6,000.00 Total Sale Price $33,167.36 *Assumes existing switch ports to connect to City network. Will use City existing UPS, rack space, Servers, Storage, POE Switch ports, Workstations, and monitors. STS will provide all power, access control, gate operators, cameras, and programming

4040 SH 121, STS360.com Carrollton, TX 75010 EXHIBIT A

Betsy Tower

Part # Manufacturer Description Qty Unit Price Extended Price

The SSP-D2 is a native IP-ready intelligent controller with an embedded reader interface module allowing control of two doors, 1 $861.84 $ 861.84 SSP-D2 Open Options support for up to 64 doors, 6 MB RAM, 4 Form C relay outputs and 8 programmable inputs supervised DCONTROLLER Open Options IP-Based Intelligent single door controller with POE support in plenum rated polycarbonate enclosure 1 $880.20 $ 880.20 FPO75-B100C4D8PE2M Life Safety Power Integrated Mercury power systems Dual Voltage for Mercury Boards 1 $343.98 $ 343.98 921PTNNEK00000 HID RPK40 MULTICLASS READER,KEYPADSTD PROX,W 1 $282.96 $ 282.96 920PTNNEK00000 HID CLASS SE R40 CONTACTLESS SMTCARD READER 1 $155.52 $ 155.52 1076-D UTC Recessed Door Contact 1 $12.40 $ 12.40 45-4SU SDC Electric Strike 12/24VDC/AC 630 1 $86.40 $ 86.40 31951099 Honeywell 18(4)+22(2+4+6) 1S CMP PROFN 1M 1 $621.00 $ 621.00 42-9C-BLK Pedestal Pro 42 PEDSTL, PAD MNT, STL, BLK 1 $81.00 $ 81.00 MC-CS-08-E Pedestal Pro HOUSNG, SQ, 8X8X6, BLK 1 $140.40 $ 140.40 WV-S2531LN Panasonic Full HD, Auto-Varifocal, 2.8-12mm, Vandal Proof, Dome with IR 1 $1,537.92 $1,537.92 WV-S6530N Panasonic Full HD Outdoor, WDR 21X Opical PTZ 1 $1,537.92 $ 1,537.92 PWM20G Panasonic Wall Mount Bracket 1 $78.84 $ 78.84 50881106 Honeywell 24/ 4 C5E CMP 1M BX BL 2 $170.50 $341.00 Electrical STS360 Labor and material to install electrical and conduit for gates and cameras 1 $7,800.00 $7,800.00 Install Liftmaster CSL 2V electric slide gate operator on existing gate, sawcut safety loop and exit loop , install manual STS360 1 $6,600.00 Gate disconnect with knox padlock on gate, install safety photo eye on gate. $6,600.00 MISC STS360 Mis. Installation Supplies and Consumables- 1 $600.00 $600.00 LABOR STS360 Turnkey video and access control installation 1 $4,200.00 $ 4,200.00 TPM-KM STS360 Onsite System Engineer for Programming and Conversion of existing system and database to Open Options 1 $1,500.00 $ 1,500.00 Warranty STS360 5 Year Onsite Parts and Labor Warranty for STS supplied hardware 1 $6,000.00 $ 6,000.00 Total Sale Price $33,661.38 *Assumes existing switch ports to connect to City network. Will use City existing UPS, rack space, Servers, Storage, POE Switch ports, Workstations, and monitors. STS will provide all power, access control, gate operators, cameras, and programming

4040 SH 121, STS360.com Carrollton, TX 75010 EXHIBIT A

Hawthorne Pump Station

Part # Manufacturer Description Qty Unit Price Extended Price

The SSP-D2 is a native IP-ready intelligent controller with an embedded reader interface module allowing control of two doors, 2 $861.84 $ 1,723.68 SSP-D2 Open Options support for up to 64 doors, 6 MB RAM, 4 Form C relay outputs and 8 programmable inputs supervised RSC2 Open Options 2 Reader Subcontroller Board for Main Building 1 $483.84 $ 483.84 DCONTROLLER Open Options IP-Based Intelligent single door controller with POE support in plenum rated polycarbonate enclosure 1 $891.00 $ 891.00 FPO75-B100C4D8PE2M Life Safety Power Integrated Mercury power systems Dual Voltage for Mercury Boards 2 $343.98 $ 687.96 GCK400 Open Options Gate Control Kit 1ea WRI400, PIM400-TD2, ANT400-REM-I/O, MGB + MCA5, 12 VDC Power Supply 1 $1,398.60 $1,398.60 921PTNNEK00000 HID RPK40 MULTICLASS READER,KEYPADSTD PROX,W 1 $286.20 $ 286.20 920PTNNEK00000 HID CLASS SE R40 CONTACTLESS SMTCARD READER 4 $155.52 $ 622.08 1076-D UTC Recessed Door Contact 5 $12.40 $ 62.00 45-4SU SDC Electric Strike 12/24VDC/AC 630 1 $86.40 $ 86.40 31951099 Honeywell 18(4)+22(2+4+6) 1S CMP PROFN 1M 1 $621.00 $ 621.00 1571V SDC 1200LB EMLOCK 12/24V 628 FINISH 3 $238.68 $ 716.04 412NU SDC PSH SW 412N GRN EX MO SPDT 630 3 $54.00 $ 162.00 DS160 Bosch Motion Request to Exit 3 $54.24 $ 162.72 42-9C-BLK Pedestal Pro 42 PEDSTL, PAD MNT, STL, BLK 1 $81.00 $ 81.00 MC-CS-08-E Pedestal Pro HOUSNG, SQ, 8X8X6, BLK 1 $140.40 $ 140.40 15201806 Honeywell 18/6 SHIELDED DIRECT BURIAL 500' 1 $351.00 $ 351.00 BW-124-8-BP Mier NEMA 4 Outdoor Enclosure with rain channel, gask 1 $264.60 $ 264.60 HP300ULX Honeywell 12/ 24VDC 2.5A, UL PS 1 $131.76 $ 131.76 WV-S2531LN Panasonic Full HD, Auto-Varifocal, 2.8-12mm, Vandal Proof, Dome with IR 4 $537.30 $2,149.20 Panasonic Back Box and Pole Mount 4 $162.00 $ 648.00 WV-S6530N Panasonic Full HD Outdoor, WDR 21X Opical PTZ 1 $1,537.92 $ 1,537.92 PWM20G Panasonic Wall Mount Bracket 1 $78.84 $ 78.84 P1600 Videolarm 16' STEEL POLE VIDEO SURV 1 $1,344.60 $ 1,344.60 5AEFLDM1B Honeywell CAT5E OSP FLOODED, POLY JKT, 1 2 $192.50 $ 385.00 MISC STS360 Mis. Installation Supplies and Consumables-Pipe 1 $1,200.00 $ 1,200.00 LABOR STS360 Turnkey video and access control installation 1 $9,100.00 $ 9,100.00 TPM-KM STS360 Onsite System Engineer for Programming and Conversion of existing system and database to Open Options 1 $1,500.00 $ 1,500.00 Warranty STS360 5 Year Onsite Parts and Labor Warranty for STS supplied hardware 1 $6,000.00 $ 6,000.00 Total Sale Price $32,815.84 *Assumes existing switch ports to connect to City network. Will use City existing UPS, rack space, Servers, Storage, POE Switch ports, Workstations, and monitors. STS will provide all power, access control, gate operators, cameras, and programming. Use existing Gate Operator and electrical. Assumes conduit to Camera pole open.

4040 SH 121, STS360.com Carrollton, TX 75010 EXHIBIT A

Windy Hills Lift Station

Part # Manufacturer Description Qty Unit Price Extended Price

The SSP-D2 is a native IP-ready intelligent controller with an embedded reader interface module allowing control of two doors, 1 $861.84 $ 861.84 SSP-D2 Open Options support for up to 64 doors, 6 MB RAM, 4 Form C relay outputs and 8 programmable inputs supervised FPO75-B100C4D8PE2M Life Safety Power Integrated Mercury power systems Dual Voltage for Mercury Boards 1 $343.98 $ 343.98 920PTNNEK00000 HID CLASS SE R40 CONTACTLESS SMTCARD READER 1 $155.52 $ 155.52 1076-D UTC Recessed Door Contact 1 $12.40 $ 12.40 9600-630 HES Surface RIM Strike 12/24 630 1 $249.48 $ 249.48 31951099 Honeywell 18(4)+22(2+4+6) 1S CMP PROFN 1M 0.5 $621.00 $ 310.50 WV-S2531LN Panasonic Full HD, Auto-Varifocal, 2.8-12mm, Vandal Proof, Dome with IR 1 $537.30 $537.30 Panasonic Back Box and Pole Mount 1 $162.00 $162.00 WV-S6530N Panasonic Full HD Outdoor, WDR 21X Opical PTZ 1 $1,537.92 $ 1,537.92 PWM20G Panasonic Wall Mount Bracket 1 $78.84 $ 78.84 50881106 Honeywell 24/ 4 C5E CMP 1M BX BL 1 $170.50 $170.50 MISC STS360 Mis. Installation Supplies and Consumables 1 $240.00 $240.00 LABOR STS360 Turnkey video and access control installation 1 $2,240.00 $ 2,240.00 TPM-KM STS360 Onsite System Engineer for Programming and Conversion of existing system and database to Open Options 1 $1,000.00 $ 1,000.00 Warranty STS360 5 Year Onsite Parts and Labor Warranty for STS supplied hardware 1 $2,400.00 $ 2,400.00 Total Sale Price $10,300.28 *Assumes existing switch ports to connect to City network. Will use City existing UPS, rack space, Servers, Storage, POE Switch ports, Workstations, and monitors. STS will provide all power, access control, gate operators, cameras, and programming. Does not include gate Contact

4040 SH 121, STS360.com Carrollton, TX 75010 EXHIBIT A

Murphy Activity Center

Part # Manufacturer Description Qty Unit Price Extended Price

The SSP-D2 is a native IP-ready intelligent controller with an embedded reader interface module allowing control of two doors, 1 $861.84 $ 861.84 SSP-D2 Open Options support for up to 64 doors, 6 MB RAM, 4 Form C relay outputs and 8 programmable inputs supervised RSC2 Open Options 2 Reader Subcontroller Board for Main Building 1 $483.84 $ 483.84 FPO75-B100C4D8PE2M Life Safety Power Integrated Mercury power systems Dual Voltage for Mercury Boards 1 $343.98 $ 343.98 920PTNNEK00000 HID CLASS SE R40 CONTACTLESS SMTCARD READER 3 $155.52 $ 466.56 1076-D UTC Recessed Door Contact 3 $12.40 $ 37.20 45-4SU SDC Electric Strike 12/24VDC/AC 630 1 $97.20 $ 97.20 QEL-33A-27A-NL-LBR-3’-RHR Von Duprin Quiet Latch Retraction Vertical Rods RIM Device 2 $1,728.00 $ 3,456.00 PS-914 Allegion FALCON ELR POWER SUPPLY 1 $365.04 $ 365.04 CS462894 Allegion VON DUPRIN | 900-2RS | 900-2RS 2ZONE CON 1 $89.64 $ 89.64 31951099 Honeywell 18(4)+22(2+4+6) 1S CMP PROFN 1M 1 $621.00 $ 621.00 WV-S2531LN Panasonic Full HD, Auto-Varifocal, 2.8-12mm, Vandal Proof, Dome with IR 2 $537.30 $1,074.60 50881106 Honeywell 24/ 4 C5E CMP 1M BX BL 1 $170.50 $170.50 MISC STS360 Mis. Installation Supplies and Consumables 1 $240.00 $240.00 LABOR STS360 Turnkey video and access control installation 1 $4,200.00 $ 4,200.00 TPM-KM STS360 Onsite System Engineer for Programming and Conversion of existing system and database to Open Options 1 $1,000.00 $ 1,000.00 Warranty STS360 5 Year Onsite Parts and Labor Warranty for STS supplied hardware 1 $2,400.00 $ 2,400.00 Total Sale Price $15,907.40 *Assumes existing switch ports to connect to City network. Will use City existing UPS, rack space, Servers, Storage, POE Switch ports, Workstations, and monitors. STS will provide all power, access control, gate operators, cameras, and programming.

4040 SH 121, STS360.com Carrollton, TX 75010 4040 State Highway 121 EXHIBIT A Suite 160 Carrollton, TX 75010 (972) 392-3635

LETTER OF TRANSMITTAL

09/28/2018

City of Murphy Attn: Mr. Taylor Prentice 205 N Murphy Rd, Plano, TX 75094

RE: Citywide Access Control and Video Surveillance Upgrade

Dear Mr. Prentice,

STS360, a HUB Certified Minority Owned Business well as a local Security Integrator to many City and County agencies throughout Texas. STS360’s core business specializes in connecting State, Local, and Educational Agencies in the most convenient, flexible way with security manufacturers from IP Surveillance and Access Control to Fire and Alarm Intrusion systems. In our 13+ years of business we maintain and have maintained contracts with many local City agencies. We maintain State Agencies such as the Texas Criminal Justice Department (est. $20,000,000 in projects) and Texas Department of Motor Vehicles (est. $1,000,000) as well. Additionally, we offer DIR and Buyboard purchasing on a wide variety of the products, including all cameras, video management software and proposed installation services for the city purchasing convenience. We have finely tailored our project specifications to fulfill the desired needs of City of Murphy and will provide the infrastructure for convenient expansion in the future.

We thank you for your time and consideration of the following offer and welcome any requests for additional information, clarifications or anything else that you may require while considering STS360 for award. Please do not hesitate to contact me at any time on my cell (419) 344-8105 or email me directly via [email protected].

Kindest Regards,

John Hoffman, VP of Sales

STS360.com TXDPS: B13798 HUB: 1202542335600 4040 State Highway 121 EXHIBIT A Suite 160 Carrollton, TX 75010 (972) 392-3635

TABLE OF CONTENTS

Cover Page

Letter of Transmittal

Table of Contents

A. Proposal Narrative 1. Firm Profile 2. Experience, Background, Qualifications 3. Additional Qualifications 4. Project Management 5. Warranty 6. References B. Statement of Work a. Video Insight Details b. Open Options Details c. Scope of Work C. Cost Proposal a. STS360 Bill of Materials D. Attachments 1. W9 2. Certificate of Insurance 3. Texas DPS License - B13798 4. HUB Certificate 5. Certifications 6. Specification Sheets

STS360.com TXDPS: B13798 HUB: 1202542335600 4040 State Highway 121 EXHIBIT A Suite 160 Carrollton, TX 75010 (972) 392-3635

FIRM PROFILE

STS360 GENERAL COMPANY INFORMATION Company Name: Sigma Surveillance, Inc. DBA STS360 Principal Place of Business: 4040 Hwy 121, Suite 140, Carrollton, Texas, 75010

Main Phone: (972) 392-3635 Fax Number: (866) 223-8167

STS360 Contact: John Hoffman

Contact Office Phone: (972) 300-1082 Contact Cell Phone: (419) 344-8105

Contact Email Address: [email protected] Contact Title: Vice President of Sales

Secondary STS360 Contact: John Skuse

Contact Office Phone: (972) 392-3635 Contact Cell Phone: (716) 697-3235

Contact Email Address: [email protected] Contact Title: Estimations Coordinator

Field Technical Support Center Locations: Carrollton, Texas - Houston, Texas - Athens, Texas - Alice, Texas - Corpus Christi, Texas - Wichita Falls, TX - Fort-Worth, Texas - El Paso, Texas

STS360’s Principals: Bobby Khullar, President / CEO Email: [email protected]

John Hoffman, Vice President of Sales Email: [email protected]

Years in Information Technology: 20 Years in Security Business: 12

Type of Ownership: Privately held State of Incorporation: Texas

Type of Incorporation: S Corporation Year Founded: 2005

Number of Employees: 21 STS360 Employees 100+ subcontractor employees

Vendor ID Number: 20-2542335 HUB Vendor? Yes Cert: 1202542335600

Bonding Capacity: $7.5 million per project / Aggregate $15 million

STS360.com TXDPS: B13798 HUB: 1202542335600 4040 State Highway 121 EXHIBIT A Suite 160 Carrollton, TX 75010 (972) 392-3635

EXPERIENCE, BACKGROUND, QUALIFICATIONS

VENDOR QUALIFICATIONS STS360 has been designing, installing, and supporting network-based security systems for over thirteen (13) years, and intends to demonstrate to City of Murphy Purchasing representatives that during this time we have garnered significant experience and qualifications that make us an outstanding candidate for consideration of award. STS360 has been installing and supporting large Video Surveillance installations for State Agencies, Counties, Cities, Towns, and Schools for years. STS360 was founded as an IT Systems consultant and integrator in 2000. We found ourselves naturally moving core services to security solutions due our customers’ increasing demands for network-based security. Since we were already proficient in networks and IT Systems, CEO Bobby Khullar receives the transition was natural and STS360 became a leader in providing IP entrepreneur of the year award solutions well before they became commonplace solutions. We from Governor Rick Perry tailored innovative security solutions to solve our clients’ security needs and provide high ROIs through loss prevention, improved operational oversight, liability mitigation, reduced investigation times and safer, more secure environments. STS360 is highly qualified and experienced in the services we perform and product lines we offer. STS360 is very careful to approach technology with a few key prejudices. 1) the technology must be non- proprietary, meaning that it must be able to integrate with other products not made by the same manufacturers; 2) it must be expandable, meaning that the end user should not be limited in their ability to expand their security system in the future should they desire to, whether because of technology limitations or cost limitations; 3) the products must be proven to be of the highest of quality available in the market for that type of product. Our customers deserve a strong solid solution with a long-term lifecycle and support, and we will not promote a product we do not believe will be the best return on investment for our customers At STS360 our experience proves invaluable to the longevity of our partnerships with our clients and supported systems. STS360 invests in our success by investing in our employees’ growth. We certify all STS360 technicians on the various products that we sell and support. STS360’s operational procedures also mandate a minimum of 8 hours of training per month for all of our senior and field technicians as a part of their job duties, because there’s always room to learn and improve. These monthly trainings can range from manufacturer factory certification training and network certification, to online tests on industry codes & hands on trainings in our technology lab at STS360 headquarters. STS360 also invests in our subcontractor’s education and frequently brings them into our training program to insure they are meeting our high standards. Considering the sensitive and, unfortunately, critical nature of the service we provide, STS360 has been successful in fostering long-term customer relationships because of our stellar performance and support. We’ve installed and continue to support tens of thousands of devices for our customers because they trust us to provide the same unparalleled support year after year.

STS360.com TXDPS: B13798 HUB: 1202542335600 4040 State Highway 121 EXHIBIT A Suite 160 Carrollton, TX 75010 (972) 392-3635

STS360 excels in being flexible, exercising creativity, and providing unwavering attention to detail to customize unique Security Technology Solutions to achieve our clients’ diverse needs. We can do this because we have the talent of a large company with the maneuverability and competitiveness of a small one. With a team of technically savvy systems engineers, field service technicians, support staff, account managers and project managers instead of solely technical, contractual and sales expertise, STS360 can honestly say that we truly rise to any challenge a client puts forth to us.

ADDITIONAL QUALIFICATIONS:

HUB CERTIFIED BUSINESS: 1202542335600 MBE STS360 is respected in the industry and is humbled to have been recognized several times by industry organizations and media. We have included a few of the articles and awards we have accumulated throughout the years in the Attachments to this RFB response. We encourage you to take a few moments to look over them. We specifically think that this article would be of interest to the City as it gives a perspective of our experience working with Video Insight and Panasonic throughout the Texas Criminal Justice Department as well as a window into our leadership: Security Today “Behind the Bars” 2013 https://security-today.com/Articles/2013/09/01/Behind-the-Bars.aspx Lastly, we believe that our strength in our bonding capacity speaks volumes to our qualifications and financial stability. When you work with STS360 you can guarantee that you’re working with a solid company that will always be there for you. STS360 has been bonding projects for over 10 years. We have a bonding aggregate capacity of $15million, up to $7.5million for a single project, and have had active bonds upwards of $12million at any given time. We have successfully completed all the bonded projects and continue to have our bonding capacity increased year after year when Philadelphia Insurance does their yearly audits.

SAFETY AND COMPLIANCE – SINCE 2005

 OSHA COMPLIANCE – 100%  OSHA INVESTIGATIONS - 0  Employee Injuries – 0 Since Business Inception  Subcontractor Injuries – 0 Since Business Inception  Average MOD Factor – 0.93

STS360.com TXDPS: B13798 HUB: 1202542335600 4040 State Highway 121 EXHIBIT A Suite 160 Carrollton, TX 75010 (972) 392-3635

MANAGEMENT TEAM BIOGRAPHIES Bobby Khullar - CEO, President, Owner – STS360

Awarded the Entrepreneur of the Year in Texas, Bobby Khullar built STS360 from the ground up. With a heavy background in IT Infrastructure, IP Surveillance, and firm dedication to the management of his companies [email protected]

John Paul Hoffman – Vice President of Sales – STS360

From STS360’s warehouse 12 years ago to Vice President of Sales, John Paul Hoffman maintains the Texas Security Integrator market. Cultivating relationships between Texas State Agencies, Counties, Cities, Towns, School Districts, and manufacturers he is well known for availability and willingness to consult on all varieties of security matters. A few of his DFW City-specific clients are the City of Richardson, City of Plano, City of The Colony, City of Colleyville, City of Coppell, City of Denton, City of Euless, Town of Flowermound and many others outside of the immediate DFW area. Heavily-certified in security technology, versed in installations, and customer devoted, the City of Murphy can confidently rely on his guidance. [email protected] Cell: (972) 300-1082

Amy Hill-Gibson – Vice President of Logistics and Operations – STS360 Amy first entered the security industry in February 2008 to work in e-commerce as well as product installation. In her security career she has always worked in the Administration, Operations, Accounting Departments of a business in a management capacity. Amy’s construction background is what helped her understand a lot about the installation portion of the industry when she first ventured down this industry career path. She has met some truly great people in her career and after watching her industry advance in so many new directions the technology improvements have been inspiring to continue pushing forward. [email protected]

Kartavya Mahadevia – Senior Technical Project Manager and Engineer

With over 20 years of experience in Information technology and project management, he has been with STS360 since 2003. Kart is a Microsoft Certified System Engineer and has certifications from various leading security manufacturers. Kart’s expertise is in various Video Management, Access Control,

STS360.com TXDPS: B13798 HUB: 1202542335600 4040 State Highway 121 EXHIBIT A Suite 160 Carrollton, TX 75010 (972) 392-3635

Intrusion, Wireless, Server, Storage and Networking System technologies. He is an integral part of System Design to System Deployment and System Support and he manages several teams. Kart has earned several accolades from our customers. [email protected]

John Skuse – Sales and Estimations Coordinator Having a decade in Mobile Wireless Technology and Security products, John brings STS360 a background in Mobile and Web Clients, Certified Salesforce Administration and holds several Verizon Wireless Certifications. With 10 years of sales experience, 5 years of training experience, and 3 years of operations experience he is responsible for managing STS360 Proposals, inside sales initiatives, marketing content, public relations and estimating projects. [email protected] CERTIFICATIONS

Video Management Systems

OnSSI Exacqvision Video Insight Ametis Axis Salient Milestone Hanwha WAVE

Access Control Systems

Open Options S2 Isonas SALTO Systems Kantech RS2

Camera Certifications

Panasonic/Arbitrator Illustra Axis Advidia Hanwha FLIR Sony Hikvision Bosch Mobotix Honeywell Interlogix Arecont GeoVision

STS360.com TXDPS: B13798 HUB: 1202542335600 4040 State Highway 121 EXHIBIT A Suite 160 Carrollton, TX 75010 (972) 392-3635

PROJECT MANAGEMENT

STS360 knows the only way a project will be successful is if all key components come together and are well organized and managed both before and throughout the entirety of the implementation. The key components of a project are Scope, Schedule (time), Budget (cost) and of course, Quality. At STS360 our project managers focus on these key elements and are supported by a solid team of professionals working to exceed expectations. A project always starts with Scope; Does the customer and STS360 clearly agreed on the scope of work and products to be installed? This isn’t just what is proposed and awarded, this is more granular and begins as soon as the contract is awarded. Because there is no definitive understanding of what the facility and corresponding restrooms’ layouts are, the STS360 design team will work with the City stakeholders to tour facilities, create a unique design for each location and environment, and present a final design and scope for each location to the City Stakeholders. Once the design is agreed upon, the project manager will work with the Executive Stakeholders and the STS Project Coordinator to schedule a project kickoff meeting for all involved parties including all City t support team stakeholders, City IT Department, STS360 project team members, STS Executive Oversight, and subcontractor representatives. Prior to this meeting the STS360 project manager will review pre-project documentation with the Executive Stakeholders, including but not limited to system rights and configuration settings, final drawings & diagrams, phase schedules and milestones, and communication plan with assigned roles and responsibilities. Any revisions will be completed prior to the kickoff meeting. We propose the project kickoff meeting be held on site and the installation schedule, security procedures / risk mitigation, and communication plan be addressed. After the formal kickoff meeting, we propose to have each site walked before any equipment is placed or installed in order to seek approval for any penetrations, equipment placements or special considerations. Also, this allows the local representative whether that be the Police Chief or City Engineer or whomever the City assigns, to become familiarized with the scope, schedule and team that will be working with on their territory. The next key component of course is managing Budget (Cost). STS360 does not believe in going in low and change ordering our customers’ after award to gain our profit. What we propose is what you pay. The only time you’ll see STS360 asking you for a revision to a purchase order is if the customer asks us to add additional components to the scope. If something was missed in our proposal STS360 takes liability for any impact to our profitability that causes. If our costs go up on equipment or labor STS360 takes liability for the impact to our profitability. Return on investment is an important factor that we must consider when designing a project, especially when budgets are tight and recurring fees just add to the overall cost, but provide little value over the life of the final product itself. With that in mind, STS360 has provided cameras with a 3 year manufacturer warranty, Servers and Storage with a 5 year manufacturer warranty and a video management system that does not require annual fees to receive future upgrades like many VMS on the market today. The products we’ve chosen are from market leaders in their respective technologies and the Video Insight Video Management System was specifically designed for use in enterprise scenarios with an eye to quality and long term ROI.

STS360.com TXDPS: B13798 HUB: 1202542335600 4040 State Highway 121 EXHIBIT A Suite 160 Carrollton, TX 75010 (972) 392-3635

Thirdly we have Schedule (Time). On projects time, can have a way of running away from you if not managed properly, and we know our clients’ time and their need to have a functional system as quickly as possible is paramount. As part of our project plan, we have proposed this project be completed in multiple phases to ensure an expeditious completion to all aspects of the scope of work. We will consider each install a “phase” and while some of these phases may run concurrently as they are able to be managed separately to make best use of resources. We are dedicated to a smoothly run project. To delay each significant milestone, punch lists, 3rd party testing & documentation acceptance until the end of the project when ALL locations are completed, will create a bottleneck at the end of the project and prolong a successful completion. Therefore we will attend to each installation location as a separate “phase.” STS360 will also train local and administrative staff after each facility is installed instead of just waiting until the end. We will also conduct a final training with any parties that need to attend or want to be refreshed, in a central location for a min 4 hours if required. Lastly but not least you can’t talk about a project plan without discussing Quality. Quality control checks and balances must be a continuous part of a project, not left to the end of a project. Leaving quality control to the end of a project leads to extensive punch lists, delayed documentation completion, throwing off the schedule & most importantly will make the City question our qualifications. Before any product even reaches the City for installation it will be bench tested in our lab in Carrollton to ensure it’s functional. It will then be burned in for a period of no less than 24hrs, in a simulation exactly to scope for this project, to ensure the functionality is working correctly. Then all cameras will be pre-configured with IP addresses provided by the City t and labeled by location, IP address and the system documentation started before it ever leaves our facility. Each site will be assigned a job supervisor and sufficient crew members to complete the job on time or earlier. Senior Technicians and /or Project Manager will be visiting each facility at a minimum of 2 days per week if not more to manage the supervisors progress, do spot quality checks, ensure that the workspaces are being kept clean and safe, and to retrieve documentation. If the senior technician or the project manager find any discrepancies, they are immediate addressed and fixed by the appropriate party. Our Project Coordinator continually does audits on the work product coming from the field; e.g. Is the project team on schedule? What staff is onsite and what did they do that day? Did they show up on time and leave on time? Are there additional materials or equipment needed to be sent out and when does it need to be delivered? Are the system documentation and drawings being updated and added to our secured CRM so we always have the most up to date information? Is the system documentation correct and formatted clearly? At the end of the project phase and upon our own internal review of quality, STS360 will notify the City that we are ready for a final system test and punch list walkthrough assessment with the assigned stakeholder. Any discrepancies found are noted and corrections made immediately. The likelihood of a significant punch list however, is slim due to our dedication to quality throughout the installation. STS360 takes project and service management very seriously, because that is ultimately our product to our customers. You can’t hide a lack of organization and efficiency in managing large projects and long term service contracts, and we don’t have to. STS360 has made significant investments in building a customized Customer Resource Management System using the Salesforce Enterprise Cloud Platform to meet our specific operational needs and goals. We have developed a workflow through Salesforce that automates every facet of a project from opportunity through service contracts and everything in between. For example, this opportunity is logged into our system and includes every email, RFP document, drawing, walkthrough details, other notes, phone call,

STS360.com TXDPS: B13798 HUB: 1202542335600 4040 State Highway 121 EXHIBIT A Suite 160 Carrollton, TX 75010 (972) 392-3635 partner, customer contacts and roles, subcontractor contacts and roles and other related information. Should STS360 be awarded the contract, it will be converted to a project in salesforce where all documentation pertaining to the entire project including purchase order, payment terms, communication plan, schedule, contacts, emails, notes, etc... will all be kept. Within that project, it will be broken into separate related and those specific milestones, completion dates, percentage of completion, schedules, correspondence, related documentation, etc... will all be kept. Once all phases of the project are completed and the City has accepted the documentation, system and warranty, the project is closed and a contract is created. The contract contains the accepted warranty contract, the start date, end date, notification is set for 90 days prior to expiration to both sales and the client, and related software and hardware contracts direct with the manufacturer. When a work order is called in, STS’ service department creates the work order under that contract and all service activity can be followed by pulling up the contract and clicking onto any of the work orders related to the contract. While STS360 is proud that we have a low turnover rate, and we have the highest esteem for the organization of our personnel, sometimes people leave or things get misplaced. With Salesforce, we have all but removed those concerns from the process as everything is stored in the secure cloud and audited throughout for completeness. Any new person looking for information on the fourth year of a warranty on what transpired during the installation or to answer a question about the original proposal can simply follow the chain of events as every single component is linked in hierarchical order and is just a click away. To conclude this section, it’s important that we note that not only will we comply with the documentation that is requested by the City in Visio format & manufacturer warranty certifications., STS360 also provides an extensive amount of data that is searchable and updated throughout the warranty period as equipment is replaced. This includes but is not limited to any serial numbered device showing the following information:

 Part Number  Associated Rack  Description  Associated Patch Panel Ports  Serial Number  Associated Network Switch Name  Mac Address  Associated Network Switch Ports  Ip Address  Associated Power Source (If Applicable)  Campus / Facility  Camera Settings  Camera Name  Live And Recording Settings  Camera Installation Location  Live Server Path  Camera Mount Type  Archive Path  Indoor / Outdoor Designation  Mfg. Warranty  Associated IDF / MDF  And Other Related Settings

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STS360.com TXDPS: B13798 HUB: 1202542335600 4040 State Highway 121 EXHIBIT A Suite 160 Carrollton, TX 75010 (972) 392-3635

WARRANTY To follow is a summary of the services and warranties included as part of this Project. There are three sections summarizing each type of warranty. These warranties include STS360 onsite warranty, Manufacturer hardware warranty and software warranties.

1. STS360 COMPREHENSIVE ONSITE WARRANTY

STS360 has proposed a comprehensive onsite response maintenance service contract for all hardware, software, materials, and workmanship installed as part of this project scope of work. The STS360 service department is staffed 24x7x365 for all calls to our dedicated toll-free number for the City. Our warranties contracts are entered into our Salesforce CRM after the completion of the project, upon invoice, the warranty commences. The service tickets or “cases” are opened under the contract so all transactions by site / by contract are easily found in a single location. They are also connected to the project phase and overall project so any research that may need to be done is easily conducted and information found instantaneously. All system drawings, documentation, test results and other related information is also associated with the contract and if any equipment is replaced the system documentation is revised. We never remove the old information, we note when it was replaced and what its replacement was, so there is tracking of all actions under this warranty contract. No data is ever lost, and all data is always available. To follow is a sample warranty contract stating term and response agreement. This document is simply a sample and STS360 is amendable to discuss any changes or sign alternate warranty contract options. However, this document does outline the warranty service terms STS360 is proposing. Hardware, Software and Labor Comprehensive Onsite Service Warranty & Maintenance Contract This Service Support Contract is made effective as of date of final acceptance through 5 Years by and between City of Murphy (or “Owner”) on behalf of the (Service Location), located at ______, and Sigma Surveillance, Inc. DBA STS360 (Contractor) of 4040 SH 121. Suite 140, Carrollton, Texas 75010, in support of a 5 Year comprehensive onsite service warranty and maintenance agreement, for all contractor provided and installed equipment, software and materials for their comprehensive Video Surveillance system. 1. DESCRIPTION OF SERVICES. Beginning on ______, Sigma STS360 will provide to owner the following services at the Service Location named above, (collectively, the "Services"): a) HARDWARE & MATERIALS: All hardware, material and wiring, unless named in the exceptions and within the terms of Attachment B, is included as part of this service contract. This includes all labor, rentals and other miscellaneous costs to bring the equipment to working order installed in the original project, including cameras, servers, hardware, and other STS360 supplied software and hardware.

b) WORKMANSHIP: A limited lifetime workmanship warranty is inclusive of this agreement per the terms in Section B of this contract.

c) MAINTENANCE: Bi-Yearly Optimization Services, system diagnostics, and maintaining the system “as new.” Updating camera drivers, patches and release updates, including all labor.

STS360.com TXDPS: B13798 HUB: 1202542335600 4040 State Highway 121 EXHIBIT A Suite 160 Carrollton, TX 75010 (972) 392-3635

d) SERVICE DEPARTMENT: 24x7x365 Technical Support Group (TSG) is available for troubleshooting and work order creation per the terms and process set forth in Section A of this contract. Immediate response to trouble calls by a live operator is available 24x7x365 by following terms / instructions located in Attachment A.

1. LEVEL 1 SUPPORT: i. A toll free number to reach a live Technical Service Representative 24x7x365. ii. A return call from on-call Systems Engineer / Technician within four (4) hours. iii. Spare inventory for key components iv. Work Order Created and emailed to owner when created, cancelled, put on hold and closed.

2. LEVEL 2 SUPPORT: i. Additional Troubleshooting is needed, technician is dispatched onsite within 24-48 hours ii. Optimization, Maintenance and Quality Checks performed when techs are onsite iii. **If product replacement if available. Product availability constraints may cause non-Contractor fault delays.

3. LEVEL 3 SUPPORT: i. Problem is understood and diagnosed, equipment / materials needed to repair / resolve the issue on hand, technician is dispatched onsite within 24 hours* from level 2 dispatch ii. Based on product availability for un-stocked equipment in spare inventory iii. Optimization, Maintenance and Quality Checks performed when techs are onsite

3. ACCESS TO DATA AND COMPUTER. On request, the owner agrees to provide Contractor with printouts of the Software or of data in storage that exhibits evidence of a programming error. Recipient further agrees to provide Contractor with access to owner computer and sufficient computer time to enable Contractor to duplicate the problem, determine that it results from the Software, and, after corrective action or replacement has taken place, determined that the problem has been alleviated. 4. MODIFICATIONS EXCLUDED. Contractor shall not be obligated to provide support services pursuant to this Contract with respect to any modifications of the Software, configurations of the systems, new applications, operating systems, and other adjustments made for any reason during the service contract by owner or to any computer program incorporating all or any part of the Software. 5. PAYMENT OF NON-COVERED SERVICES. In consideration of the services to be performed by STS360, owner agrees to compensate the STS360 for the services rendered as follows: a) STS360’s fees for any non covered services will be charged at a rate of $95.00 per hour

STS360.com TXDPS: B13798 HUB: 1202542335600 4040 State Highway 121 EXHIBIT A Suite 160 Carrollton, TX 75010 (972) 392-3635

6. COSTS AND EXPENSES. If terms in this contract for warranty / maintenance and services are determined to not be met by owner, when technician is on site, all work on the service will be put on hold until a purchase order is issued for the work needed to be performed to correct the issue. 7. CONFIDENTIALITY. Sigma STS360, and its employees, agents, or representatives will not at any time or in any manner, either directly or indirectly, use for the personal benefit of Sigma STS360, or divulge, disclose, or communicate in any manner, any information that is proprietary to owner. Sigma STS360 and its employees, agents, and representatives will protect such information and treat it as strictly confidential. This provision will continue to be effective after the termination of this Contract. 8. GENERAL WARRANTY. Sigma STS360 shall provide its services and meet its obligations under this Contract in a timely and workmanlike manner, using knowledge and recommendations for performing the services which meet generally acceptable standards in Sigma STS360's community and region, and will provide a standard of care equal to, or superior to, care used by Contractors similar to Sigma STS360 on similar projects. Contractor shall not be liable for any delay in performance directly or indirectly resulting from acts of owner, its agents, employees, or subcontractors.

Placing a Work Order Request City of Murphy Toll Free Number: (866) 506-7446 Our Technical Support Group (TSG) is there for you 24x7x365 and is just a phone call away. A live person will answer immediately, do some basic troubleshooting, and generate a work order while the owner is on the phone with TSG representative. If they are unable to assist you to a successful fix of the issue, they will immediately reassign the work order to, and contact the appropriate Level 2 support personnel who will be in contact within 4 hours or less to help resolve the issue, direct you to submit an RMA, and/ or dispatch an on-site technician. We request the party submitting the work order have the following information ready when calling the TSG, because the more information provided the better we can assist in resolving the issue more expeditiously.  Customer / Site Name  Your Contact Information and Title  Customer Purchase Order Number  Sales Invoice / Work Order / Or Purchase Order Number  Pertinent Information relating to your service request  Device IP Number / Camera Number  Device Location  Description of issue / concern

Attachment B – Warranty Exceptions, Exclusions, Limitations Terms and Conditions 1. This is a warranty and not an insurance policy. This warranty does not take the place of the owner general liability insurance.

STS360.com TXDPS: B13798 HUB: 1202542335600 4040 State Highway 121 EXHIBIT A Suite 160 Carrollton, TX 75010 (972) 392-3635

2. All warranties exclude remedy for damage or defect caused by abuse, tampering, vandalism, improper or insufficient maintenance, improper operation. 3. owner is responsible for any damage to any improvement, fixture or property not constructed, installed or provided by STS360 that may cause the need for repair to the STS360 installed equipment, materials, hardware, etc… (e.g. – damaged ceiling is leaking onto network equipment, STS360 should not be liable to fix the ceiling leak as well as the STS360 equipment). 4. owner will be required prior to repair of unwarranted issue to hold STS360 free of any liability from the cause of the original problem 5. Warranty does not include drainage deficiencies at the owner location / location of equipment / material (e.g. – drainage is damaged on facility and run off of rain water overwhelms drainage and therefore begins draining directly on our equipment where there’d been no point of drainage prior during project installation). 6. Warranty does not include any landscaping issues that cause loss of effectiveness of security after project acceptance (e.g. – owner decides to forego cutting back trees or plants new trees or bushes that grow in front of camera placements, diminishing intended Field of View) 7. Warranty does not include any defects or deficiency caused by materials, design, construction, or work supplied by other than the original Contractor 8. Warranty does not include changes, alterations or additions made to the installation by anyone other than those performed under obligations of this warranty; 9. Warranty does not include deficiency or defects caused or made worse by owner s, employees or any other party than the Contractor or subcontractor 10. Warranty does not cover any deficiencies or defects in workmanship, materials or structural portions normally covered by another warranty or insurance policy whether or not paid by such warranty or insurance policy (e.g. – owner employee repairs something in the spline, and because of poor workmanship causes pipes to burst damaging significant portions of our system and the facility / structure and owner insurance doesn’t cover it, STS360 should not be liable for the cost to cover damaged equipment caused by workmanship or structural problems on the Units) 11. Warranty does not cover deficiency or defects resulting from accidents, riot, civil commotion, terror attacks, war, or Acts of God; including but not limited to fire, explosion, smoke, water escape, windstorm, mudslide, erosion, hail, lightning, hurricanes, tsunamis, falling trees, aircraft, vehicles, flood, earthquakes, sink holes, underground springs, volcanic eruptions, saturated soils or change in the level of the under-ground water table. 12. Warranty does not cover any contamination caused or created by natural or man-made chemicals, compounds, or substances used by the owner or breakdown or adverse effects of chemicals, compounds, or substances used. 13. Warranty does not cover pest damage including but not limited to termites, rodents, cockroaches and ants 14. Warranty does not cover any damage caused by water intrusion, including but not limited to roof leaks, window sealants, plumbing 15. Warranty does not cover heat damage, damage caused from dust build up, dampness or condensation due to owner s failure to maintain adequate ventilation. 16. Warranty does not cover any loss, damages or other condition which is not a deficiency or defect of construction; 17. Warranty does not cover consequential damage: Any property damage or bodily injury which follows as a result of structural damage, or other defects covered under this warranty including defects in workmanship (e.g. – something occurs in relation to structural or poor workmanship

STS360.com TXDPS: B13798 HUB: 1202542335600 4040 State Highway 121 EXHIBIT A Suite 160 Carrollton, TX 75010 (972) 392-3635

from owner or other contractor, causing our equipment to malfunction and cause bodily or property damage, such as a camera coming lose and falling on a person or property.) 18. Warranty does not cover any loss or physically inflicted damage which is not a construction deficiency or defect, including but not limited to chips, scratches, and dents in materials, fixtures, appliances, or other types of equipment 19. Warranty does not cover failure by owner to give notice to the Contractor regarding deficiencies or defects within a reasonable time or as specified in the owner warranty contract; 20. Warranty does not cover negligence and/or improper maintenance, or improper operation of items warranted under this warranty 21. Warranty does not cover failure of owner or any owner representative to comply with the warranty requirements of manufacturers of hardware, software, equipment, materials, or fixtures 22. Warranty does not cover any loss or damage which owner (s) have not taken reasonable timely actions to minimize; 23. Warranty does not cover any dispute received by Contractor later than 30 days after the applicable Warranty Expiration Date for claimed items of deficiency or defect; 24. Warranty does not cover any alleged deficiency or defect for which there is no evidence of deficiency or defects at the time of the claims investigation; or which has been repaired prior to a claim 25. Warranty does not cover any condition which does not result in actual physical damage to the warranted equipment, materials, hardware, software, materials or fixtures. 26. Billable costs may occur if STS360 Technicians are denied entry to facility by owner Representatives and/or when appointments are not cancelled within 24 hours of arrival. Should it be no fault of the owner (act of God, serious incident / crime, or other unforeseen circumstance) STS360 will excuse the charge but requests to be contacted as soon as possible to cancel the appointment. 27. Limited Lifetime Workmanship warranties or lifetime equipment warranties are voided when equipment, material, hardware, software, fixtures, etc… are (not limited to) sold, donated, gifted, bequeathed, not used in original purpose, or not being used by the original owner.

2. SOFTWARE UPGRADE MAINTENANCE WARRANTY

Video Insight Enterprise video management software comes with unlimited software upgrade and support for life of the system eliminating the need for any recurring cost. Additionally, all licenses come embedded with the Advidia cameras allowing the City to eliminate any cost for video management license and budget according to cameras counts only as you expand and not worry about software costs. The Open Options DNA Fusion software does have an optional software upgrade. This equates to approximately 10% of the total licenses and software units purchased. The cost for this after year 1 has not been included in proposal.

3. MANUFACTURER HARDWARE WARRANTY

All products proposed include manufacturer warranty. These warranties are owned by City and will be active regardless if a current maintenance contract with STS360 is in place. If there is not maintenance contract in place with STS360 however, customer will be responsible for working directly with the

STS360.com TXDPS: B13798 HUB: 1202542335600 4040 State Highway 121 EXHIBIT A Suite 160 Carrollton, TX 75010 (972) 392-3635

manufacturer for any repair/replacements required on the hardware. To follow is a breakdown of manufacturer warranty for each major hardware component: Aberdeen Servers- All Aberdeen Servers come with a 5-year advanced replacement warranty form the manufacturer. Panasonic Cameras- All Panasonic cameras come with 5-year advanced replacement Manufacturer Warranty Axis Cameras- All Axis cameras come with 3-year Manufacturer Warranty Mercury Panels- All Mercury Panels come with 1 year manufacturer warranty- However STS has covered the parts and labor for 5 years and would absorb this cost after the first year if needed. Video Insight- All Video Insight Enterprise Software Licenses come with Unlimited Software Upgrade for Life of System. No recurring fees

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REFERENCES STS360 References – May be contacted at the will of the City of Murphy

PREMISE SECURITY REFERENCE 1 Organization Name: TEXAS DEPARTMENT OF CRIMINAL JUSTICE CHERYL COWART / ASSISTANT DIRECTOR, GOVERNMENTAL Contact Name/Title: CONTRACTS BRANCH Telephone/Email: (936) 437-7119 / [email protected] Multiple Surveillance Projects since 2008, over 10,000 IP Project Description: Cameras installed across multiple campuses from Maximum Security to Administrative facilities. Total Projects Value: $20,000,000.00+ Date of Installation: Multiple Number of Campuses Serviced: 12

PREMISE SECURITY REFERENCE 2 Organization Name: CITY OF DENTON Contact Name/Title: JOHN DURNELL / TECHNOLOGY SERVICES SYSTEMS ARCHITECT Telephone/Email: (940) 349-7763 / [email protected] Installation and support of approx. 400+ cameras, wireless Project Description: mesh networked systems, point to point wireless networked systems, and standard internal IP networked systems. Total Projects Value: $1,800,000.00+ Date of Installation: Multiple Number of Campuses Serviced: 35+ Facilities

PREMISE SECURITY REFERENCE 3 Organization Name: TEXAS DEPARTMENT OF MOTOR VEHICLES Contact Name/Title: JOSHUA KUNTZ / INFORMATION SECURITY OFFICER, CISSP Telephone/Email: (512) 465-1432 / [email protected] Turnkey Installation at all regional service centers across the Project Description: state, Open Options Access Control, OnSSI/Hanwha for Video Surveillance, Honeywell Intrusion, Fire. Total Projects Value: $1,000,000.00 Date of Installation: Multiple Number of Campuses Serviced: 20+ Facilities

STS360.com TXDPS: B13798 HUB: 1202542335600 4040 State Highway 121 EXHIBIT A Suite 160 Carrollton, TX 75010 (972) 392-3635

PREMISE SECURITY REFERENCE 4 Organization Name: COMAL COUNTY Contact Name/Title: JOSE DAVILA / SENIOR BUYER Telephone/Email: (830) 643-5853 / [email protected] STS360 installed Open Options Access Control and ExacqVision Project Description: with Video Surveillance across all Comal County facilities. Total Projects Value: $445,000.00+ Date of Installation: Multiple Number of Campuses Serviced: 15+ Facilities

PREMISE SECURITY REFERENCE 5 Organization Name: LEANDER INDEPENDENT SCHOOL DISTRICT RUSSELL SUMMERS / SECURITY AND ENVIRONMENTAL SAFETY Contact Name/Title: SPECIALIST (512) 570-0136 10136 / Telephone/Email: [email protected] IP Video Surveillance System Installed across entire district Project Description: (over 40 facilities district-wide). STS is implementing SB507 solutions for multiple special education classrooms. Total Projects Value: $430,000.00+ Date of Installation: Multiple Number of Campuses Serviced: 40+ Facilities

PREMISE SECURITY REFERENCE 6 Organization Name: CITY OF THE COLONY TERRY GILMAN / TECHNOLOGY SERVICES SYSTEMS Contact Name/Title: ARCHITECT Telephone/Email: (972) 624-3130 / [email protected] Project Description: Multiple camera installations in and across city infrastructure. Total Projects Value: $302,000.00+ Date of Installation: Multiple Number of Campuses Serviced: 15+ Facilities

STS360.com TXDPS: B13798 HUB: 1202542335600 4040 State Highway 121 EXHIBIT A Suite 160 Carrollton, TX 75010 (972) 392-3635

PREMISE SECURITY REFERENCE 8 Organization Name: GRAPEVINE COLLEYVILLE ISD Contact Name/Title: RUBEN ALDAZ / IT SUPPORT SPECIALIST Telephone/Email: (940) 872-1154 / [email protected] Upgraded servers and video surveillance software districtwide. Project Description: Regular camera purchaser via DIR contract. Total Projects Value: $500,000.00 Date of Installation: Multiple Number of Campuses Serviced 13 Facilities

PREMISE SECURITY REFERENCE 11 Organization Name: CITY OF WEBSTER Contact Name/Title: ALFRED OWENS / SAFETY AND SECURITY MANAGER Telephone/Email: (940) 872-1154 / [email protected] IP Video Surveillance throughout City Infrastructure and Project Description: facilities. Total Projects Value: $400,000.00 Date of Installation: Multiple Number of Campuses Serviced 10+

A FEW REFERENCE DETAILS

Premise Security Reference 1 Texas Department of Criminal Justice

Approximate Total Value of Goods and Services Provided to Date: over $20,000,000.00

STS360 has had the privilege of working with the Texas Department of Criminal Justice since early 2010, when we were awarded the contract for the Polunsky Unit project. STS360 is responsible for all security and IT system engineering and design services, project management and implementation services, and installation of all data transmission (Fiber, UTP, Racks, etc..), emergency electrical, video surveillance cameras, IP intercom systems, visitation phone monitoring, servers, storage, network equipment, client workstations, and much more as required to build from the ground up, a fully operational networked based security system. STS360 has installed and supports through three (3) to five (5) year maintenance / service contracts approximately six thousand (6,000) cameras in twelve (12) units. To follow is a summary of the Unit’s and their scope:

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Completed Projects With Ongoing Multi-Year Service Contracts

Allan B. Polunsky Unit Mark Stiles Unit Livingston, Texas Beaumont, Texas Rosharon, Texas 700+ Cameras Installed 700+ Cameras Installed 700+ Cameras Installed

William G. McConnell Unit John B. Connally Unit Larry Gist State Jail Beeville, Texas Kenedy, Texas Beaumont, Texas 700+ Cameras Installed 700+ Cameras Installed 200+ Cameras Installed

Reynoldo V. Lopez State Jail Willacy County State Jail James Bradshaw State Jail Edinburgh, Texas Raymondville, Texas Henderson, Texas 150+ Cameras Installed 150+ Cameras Installed 150+ Cameras Installed

H.H. James V. Allred Unit Barry B. Telford Unit Tennessee Colony, Texas Wichita Falls, Texas New Boston, Texas

Sample Components Installed for Texas Department of Criminal Justice

Panasonic i-PRO Cameras Sony IP PTZ Cameras Panasonic IP PTZ Cameras

ONSSI Ocularis VMS HP Servers (NVR) HP NAS (Storage)

HP Workstations (Clients) HP Networking Switches Leviton

Powerdsine Midspan Injectors Aiphone Video Intercom Digital Call Logger

Middle Atlantic Racks HP BackUPS APC BackUPS

Touchscreen Door Controls Superior Essex Emergency Electrical

Miles of Conduit, Fiber and UTP Videolarm Camera Poles Video Encoders (state jails)

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STATEMENT OF WORK

CENTRALIZED VIDEO MANAGEMENT SOFTWARE – VIDEO INSIGHT ENTERPRISE

Panasonic Video Insight is an Enterprise open architecture software, improving functionality by connecting with other software more easily, with no recurring software charges and no camera license cost required when using Panasonic or Advidia branded cameras. When City desires to put up a camera, there is no deliberation over the cost of licensing for the budget. Simply purchase a camera and install it. This being said, the system in nonproprietary and open architecture and supports over 4000 camera models from 100’s of other manufacturers. These would just incur a software license cost. Key Benefits of Video Insight 7

Lower Total Cost of Ownership (TCO) Affordability, flexibility, and the eradication of annual maintenance costs are what set Video Insight apart from the rest. VI’s simple licensing structure ensures that its clients get a complete solution which provides them with the most cost-effective, enterprise class VMS solution on the market today.

Integrated Access Control VI7 is bundled with an enterprise level access control platform known as MonitorCast at no additional cost. This access control solution offers seamless integration with VI MonitorPlus, for enhanced unified functionality. Support for popular access control platforms as well includes but is not limited to: AMG, Badge Pass, Blackboard, Continental, Infinias, Isonas, Lenel 7.1/7.2, IS200, Open Options, Paxton, CCure, DSX, Gallagher, Maxxess, RBH Axiom, S2, and more.

The Complete Enterprise Solution VI7 offers the most comprehensive list of features, clients, and tools that are all included in the cost of its straightforward licensing. This Enterprise platform offers unparalleled scalability & performance, while being ultra-efficient, helping you to reduce hardware overheads while simultaneously increasing your overall site awareness.

Flexible Server / VM Ready VI7 runs on all Windows Pro & Server Class operating systems as a standalone server application. VI provides you with complete server flexibility. Whether your ecosystem consists of physical servers, a virtual machine, or a combination of both, VI can easily be configured to run on either platform.

New Modular Architecture VI MonitorPlus utilizes a fully modular architecture allowing for greater stability, faster software updates, quicker software upgrades, and even the implementation of new industry specific features through Plug-ins.

Storage Flexibility Whether you’re deciding on purchasing new storage hardware or utilizing existing infrastructure to

STS360.com TXDPS: B13798 HUB: 1202542335600 4040 State Highway 121 EXHIBIT A Suite 160 Carrollton, TX 75010 (972) 392-3635 expand your retention capabilities, Video Insight provides you with unprecedented flexibility, allowing you to utilize, almost any NAS, or SAN device commercially available on the market.

Legendary Support Video Insight stands behind its clients by providing them with unrestricted access to its U.S Based technical support department. The dedicated VI support staff will aid with general trouble shooting, configuration, and remote assistance support seven days a week. VI7 SUITE COMPONENTS

VI MonitorPlus An Enterprise VMS Client that allows centralized IP camera viewing and management from any server with quick-view live and recorded video from any camera, easy to use, intuitive video management software, and support for 4100+ IP camera models from 150+ manufacturers

New User Interface Designed around efficiency & speed the completely redesigned VI Monitor Plus UI simplifies and reduces menu clutter, while placing your camera views in the forefront where they should be.

Plug-in Ready. Additional features can be installed to VI MonitorPlus so the City can allow users to expand the functionality of the video surveillance system to include new software features developed by 3rd Parties.

Hardware acceleration support Now CPU intensive task such as video transcoding can be allocated to a workstations GPU freeing up a great deal of resources, thus making VI7 more scalable than ever before. (NVidia Maxwell, and Intel integrated graphics currently supported)

Full H.265 support H.265 is conservatively 50% more bandwidth efficient than H.264, saving precious network and storage resources. Keeping that efficiency in mind, VI7 currently has the most comprehensive support for H.265 enabled cameras on the market and combined with the Smart Coding in i-Pro Extreme Cameras, storage costs will be heavily reduced.

ROI (Region of Interest) Motion Searching Smart Search – Region of Interest allows a user to quickly search hours of video in seconds by highlighting a region of interest and instantly seeing any events which occurred in that space.

Expanding Storage with Arbitrator Cloud Offload any archived video file from your Video Insight system off to the secure Arbitrator Cloud which can also be used for video integration with the Arbitrator Body Camera Wearable and In-Car Mounted Cameras. This can also easily add footage to Arbitrators latest Unified Evidence Management System.

Easily Shared Footage Simple trim, clip, and export functionality for sharing incidents.

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Full PTZ Functionality Easily maneuver PTZ cameras from your workstation, tablet, or mobile phone.

Customizable Facility Maps

Dynamic Camera Controls

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Easy Clipping

Customizable Workspaces

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Synchronized Layout Playback

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VI7 Web Client

The Video Insight Web Client is easy to use offering full functionality of Video Insight’s Video Management Software such as viewing live video from cameras on multiple servers in the same layout and recorded video as well.

Centralized Server and Camera Management Manage any server on your network through the easy to use left hand navigation tree. Create custom “Views” showcasing up to 36 cameras per layout from multiple servers. Panasonic can work with the City to expand if necessary. For easy layout management, Web Client users can connect to one server and gain access to another’s live and recorded videos.

Interactive Facility Map Icons Manage your site geographically with Facility Maps. View live cameras by hovering a mouse cursor over any Camera Icon. Admit, Unlock, or Lock any door by simply clicking on its map icon. Door icons also shift colors in real-time based on their states. Create multi-level maps with Layer Map Icons, linking one facility map to another.

Graphical Timeline Locate, Bookmark, and Clip recorded video through VI Web Client’s Graphical timeline. Preview recorded video by moving mouse cursor along the timeline. Place a Bookmark on any event of interest for later extraction. Authorize users can clip and download video files containing an encrypted watermark.

IS Load Balancing Support In a multi-server deployment consisting of a multitude of active users, the VI Web Client fully supports IIS Load Balancing technology. Load Balancing promotes stability by monitoring your system for bandwidth spikes and then evenly distributing those spikes amongst your servers automatically.

Active Directory and LDAP Support Import in blocks of users, as individuals or groups from your Active Directory or LDAP database. Set security credentials for users that flow across all viewing clients. Credentials can limit access to cameras, the ability to clip recorded video, or tie down certain camera functions such as the manipulation of PTZs.

Symantec Integrated Security Communication between the Web Client and the user’s browser can be standard MJPEG or with the user of the Video Insight ActiveX control, can be in a secure, proprietary format. In addition, by installing an SSL certificate on the IIS, all data transmitted between the client and the server can be encrypted.

Full Camera Configuration Support Fully configure your existing cameras or add new ones into your system. Change individual camera’s recording options such as frame rate and resolution. Even add maintenance notes or configuration reminders to a particular camera’s profile, all without installing software to do so.

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Networking The Web Server connects directly to the IP Server and processes via ports 4010 and 4011. The default HTTP port for user traffic is 80 but can be changed to any port in IIS configuration. In a multi-server configuration, a Web Client user can connect to Server 1 and receive live and recorded video from Server 2. Web Client users only connect to port 80 and do not connect to SQL Server or any other port. When using Internet Explorer and the optional ActiveX control, all communication between the server and the client are on ports 4010 and 4011.

Architecture The Web Client utilized Microsoft IIS and can take advantage of additional integrated security, SSL communication and Load Balancing. The Web Client communicates with the Video Insight IP Server and users can login to any Web Client and authenticated to view live and recorded video from any server. Image processing, including down-sampling, is executed on the IIS the user is connected to. When supported by the camera, the Web Client will request a second MJPEG stream from the camera or the Web Client will transcode the video. In all cases, when two or more Web Clients are viewing the same live feed, only one connection to the camera is made. The Web Client supports all browsers and when using Internet Explorer has an optional ActiveX plugin. When using the standard, all images are transmitted as MJPEG to the client. When using High Speed mode, all images are sent using H.264. Full Facility Map Functionality

Remote Clipping and Bookmarking

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Access to Bookmark System Summary

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Full PTZ Functionality Including Presets

Full Layout Options

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VI7 Mobile Client

View live and recorded video from anywhere. VI Mobile lets you monitor your IP Camera Surveillance System over any wireless network using any iOS or Android Device.

Live Streaming

Full screen live access to your Video Insight IP Server managed cameras from your Android and Apple smartphone/tablet device. Stay connected viewing live activity as it happens live on all H.264/MPEG4/MJPEG cameras.

Monitor Modes Monitor unlimited number of servers and channels from a single device with collapsible main menu in both portrait or landscape modes.

Recorded Playback Playback of stored recordings and motion events available directly from the application easy to use playback interface. Date/ time picker option or scrollable timeline functionality can be used to navigate areas of interest for quick playback.

Image Optimization Using Android’s powerful built in hardware acceleration option for H.264, live video and playback are enhanced for a seamless viewing experience. Requires Android OS 4.2 +.

PTZ Support Pan, tilt, and zoom support for supported cameras is available. Navigate PTZ preset support.

Server & User Tools VI Mobile includes user convenience settings including import automation for server setup, option for unique federated login credentials, and detailed system log to monitor server and user activity. Active Directory login support included for corporate and K12 enterprise users.

STS360.com TXDPS: B13798 HUB: 1202542335600 4040 State Highway 121 EXHIBIT A Suite 160 Carrollton, TX 75010 (972) 392-3635

STS360.com TXDPS: B13798 HUB: 1202542335600 4040 State Highway 121 EXHIBIT A Suite 160 Carrollton, TX 75010 (972) 392-3635

STS360.com TXDPS: B13798 HUB: 1202542335600 4040 State Highway 121 EXHIBIT A Suite 160 Carrollton, TX 75010 (972) 392-3635

VI7 3RD Party Access Control

VI7 also supports integration with several industry leading access control manufacturers AT NO COST.

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IP SERVER

The IP Server is the heart of the Video Insight software product suite. It communicates directly with the cameras - requesting images, forwarding images to clients, and saving them for review. The Server runs as an unattended application on standalone hardware or in virtual environments. Designed for performance, the Enterprise Class application can support more than 200-megapixel cameras per OS. Key benefits include: Scalability, Support for all storage, Automated failover, Load balancing

Load Balancing Video Insight stores all camera-related settings in a Microsoft SQL Server database. In multi-server configurations, a single database can be used to store all settings.

Deployment Video Insight supports distributed and centralized deployments. With increases in bandwidth, switching, and better compression, it's now possible to move the servers to a central data center.

SQL Database Video Insight uses a Microsoft SQL Server database to store system settings, user permissions, activity, alarm, and system logs

Failover The Video Insight Server supports Automated Failover at no additional software cost. When utilizing the Video Insight Single Database configuration, a physical or virtual server can be designated as a Failover. Please continue on for details.

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Architecture and Deployment Options

Video Insight IP Server runs as a Windows Service on 32 or 64-bit OS. Requesting images from the cameras, the IP Server processes the images for motion alarm, stores the video in a folder structure, and saves all configuration, motion, and system logs in a SQL server database. The Clients connect to the IP Server - not directly to the cameras - and the Web Client uses Microsoft Internet Information Server (IIS). From an architecture perspective, Video Insight has four components: Server; Storage; SQL and IIS - each of which can be configured several ways to adapt to your organization's needs.

Storage

The Video Insight Server can write to a single drive, multiple drives, or each camera can be pointed to a unique drive. The Server creates a folder structure that is organized by IP address and date and time. By default, the Server will use all available storage in the designated path and overwrite the oldest video when necessary.

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Storage Requirement The amount of storage is determined by the bitrate of each camera and how much of that will need to be saved. For example, a 1.3 Megapixel camera set at 10 FPS can be configured to stream video at 1.5 Mbits/sec and if the camera is recording motion at 50% of the time, then we can estimate we need 7 GB of storage per day. STS360 has designed and proposed servers that meet the requirements set forth in RFP: BUZ1818.

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Storage Throughput Video Insight supports all storage that Windows can address. In addition to the size of the storage, it's necessary to confirm the storage system can handle the amount of video — otherwise video can be lost when the storage is overloaded. To calculate the maximum storage throughput, we must assume all cameras will write simultaneously and add up all camera bit-rates. Since most storage systems refer to their maximum simultaneous write speeds in Mbytes, divide the total camera traffic by 8 to convert it to MB. For example, let's assume you have 100 cameras that will stream at 3Mbits/sec or a total of 300Mbits and we expect them to record 50% of the time. The storage system must be able to write 37.5 MB/sec at its maximum. Video Insight has developed a storage speed test to confirm STS360 has designed and proposed servers that meet the requirements set forth in RFP: BUZ1818. Types of Drives Hard drive manufacturers offer a wide variety of drives, offering different speeds and MTBF rates. When selecting drives, consider that video surveillance applications write data continuously but have far fewer read requests. This differs from typical file server operations where the hard drive is reading and writing simultaneously. RAID To provide the maximum protection to your data, we have used RAID5 with a designated Hot Spare. RAID5 allows for a single drive to fail without data loss and by designating a Hot Spare, the system will automatically rebuild the RAID on failure. We have ensured your RAID card can handle the camera’s traffic as described above and for larger future deployments, hardware-based RAID with onboard cache is preferred by VI7 and we have incorporated it into our design.

Active Directory

User Management Video Insight includes a standalone user management system or integration with Active Directory, LDAP, and Novell eDirectory. When using AD or LDAP, administrators create an active connection to the AD Server providing real time authentication.

Features

 Create Individual Users  Assign Users to Groups  Assign Granular Permissions for Live, Recorded, Controlling PTZ, PTZ Prioritization, Clip Creation, Viewing Facility Maps, Layouts  Restrict Administrator Privileges  Link permissions to AD Users or Groups  Active integration authenticates each request to the AD Server  Works across all clients including Monitor Station, Web Client and Mobile  Single User Management works across multiple servers

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 Federated Login option for Monitor Station allows login to unassociated systems  Supported User Directories  Video Insight Users and Groups  Active Directory  LDAP  Novell eDirectory

Virtualization Video Insight supports all virtualization platforms, including VMware, Microsoft Hyper-V, and Citrix XenServer. Virtualizing your surveillance allows you to leverage existing infrastructure as well as create a perfect environment to test and deploy.

Deployed Virtual Environments:

 VMware EXS, EXSi, vSphere Server 5  Citirix XenServer 6  Microsoft Hyper-V 2008 and 2012

Benefits:

 Maximize server hardware  Quick Deployment of Video Insight Servers  Multiple virtual OSes can share memory and CPU  Virtual load balancing and failover  Leverage existing server hardware like blade servers  Easy backup and maintenance with snapshots  Add existing storage  Combine storage from multiple hosts into one logical shared drive  Create VM's for each campus  Easy migration between hardware  Easy hardware migration as system expands  Create a Video Insight template for rapid deployment  Transparent to the users

Failover The Video Insight Server supports Automated Failover at no additional software cost. When utilizing the Video Insight Single Database configuration, a physical or virtual server can be designated as a Failover. This server will monitor the other servers and inherit the cameras of a failed device.

For example, if we have the five servers with one designated as a Failover, when one of the four stops writing information to the SQL database, the Failover Server will assume the role of the failed server and all camera traffic will now be associated with that server. Once the failed server is put back into service, restarting the primary server will move the cameras back to their original location.

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Administration The Monitor Station client is used to configure and administer Server settings. In addition, the Monitor Station provides administrators a robust set of tools to optimize server performance including bit rates, last image received, FPS, and resolution. Video Insight Server and Clients are upgraded with a single Setup.exe. Updates do not require existing applications to be removed, and includes automated update distribution

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Centralized Video Insight supports distributed and centralized deployments. As an example, let's use a school district that has 25 campuses. Traditionally, this required each campus to have servers, requiring space, power, security, and air conditioning. With increases in bandwidth, switching, and better compression, it's now possible to move the servers to a central data center. Benefits include:

 Reduced capital investment  Increased camera count per server with up to 200 cameras per OS  Take advantage of virtualization and blade servers  Optimized storage  Reduced power and environmental requirements  Reduced maintenance costs  Robust Redundancy with Automated Failover  Leverage existing technology infrastructure, personnel and bandwidth

Centralization can also mean centralizing existing DVRs and NVRs into a single solution. For example, a high school might have 10 DVRs spread across the campus. Using solid-state video encoders, all the video can be sent to a single NVR.

Licensing Video Insight is licensed on a per-camera basis and does not require licenses for servers, clients, or accessories. During setup, a 5-digit key is activated online and is associated with the server specifying how many cameras can be connected to the server. Adding or removing cameras does not require changes to the key and adding additional cameras is done online or manually. Video Insight Mobile, Web, and Monitor Station clients do not require activation keys and have no restrictions on installation. Video Insight Server and Clients are upgraded with a single Setup.exe. Updates do not require existing applications to be removed, and includes automated update distribution. Network The Video Insight Server can support multiple network interface cards (NIC) and traffic can be segmented by type. A common configuration is to isolate camera traffic on one NIC and connect a second NIC to the corporate network. This isolates all camera traffic, ensuring it does not affect normal traffic. In addition, the Server can support camera traffic from multiple NICs. When using the Web Client, IIS handles all internal routing and can support inbound traffic on all NICs, but the server listens for the Monitor Station on a single NIC.

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ENTERPRISE ACCESS CONTROL SYSTEM – OPEN OPTIONS DNA FUSION

STS360 has proposed the Open Options nonproprietary open architecture platform access control system. This system is scalable and will evolve and integrate the City’ dynamic requirements. At STS360, we do not believe in providing customers with proprietary products that lock them in with one manufacturer or dealer, regardless of how long our contract would stand. With Open Options, all hardware is Mercury based panels which can be supported by another 30 + access control manufactures in the market. This means that, should the City decide to change software platforms in the future, they would not have to overhaul their entire system; simply change out the software and re-use all existing panels and hardware.

The software is the Open Options DNA Fusion. The DNA Fusion software is very user friendly and supports all the City desired features and more.

DNA Fusion™ is built using the very latest in software development technology. DNA Fusion is designed for the extended enterprise taking full advantage of the Distributed Network Architecture model. DNA Fusion proves to revolutionize the access control industry by removing many of the limitations to enterprise deployment inherent in the typical access control application. DNA Fusion allows you to monitor several systems through a common interface including audio and IP video recording.

DNA Fusion is designed with 100% InfoReady architecture. What this means to you is that your information is always right at your fingertips eliminating the need to run a report, or several reports, to get the data you need. For your convenience, we have included a brief overview of the product features.

Key features include:

 InfoReady design: The DNA Fusion InfoReady design allows for easy access to all of your system data. Built-in reporting provides quick results on personnel, access, door status, and event history.

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 Wireless Lock Interfaces: Complete and robust integration with all major brands of wireless, Wi-Fi, and PoE locks for a simple solution without having to run wires.

 Quick reporting with trace history: Get immediate reports on who is going where with trace history. Click anywhere in the application for fast information - right at your fingertips.

 Drag and drop functionality: Streamline all tasks - throughout the entire application - with drag and drop functionality. Drag an access level to quickly add access to thousands of cardholders or filter the event grid on the fly.

 Drag access levels to cardholders or apply to entire groups  Drag doors and cardholders to event grid for quick filter  Drag monitor points to output points to create instant IO linking  Reassign cards by dragging to another cardholder

 Simple sharing of personnel data: Save time by sharing DNA Fusion personnel data with Active Directory, HR, SAP, and other third-party databases with OpenDX and establish the flow of access and data across multiple systems.

 Seamless video integration: DNA Fusion offers a tight integration with all major video management software manufacturers to deliver a complete security solution. Call up live and recorded video on events and alarms and associate cameras with various access points and doors. Open Options is also a distributor for the following VMS products for a one-source solution: Milestone, Aimetis, Exacq technologies, OnSSI.

 Open and Flexible API: FLEX API lets other systems and third-party applications interface directly to DNA Fusion. Add, remove, and modify various system components through your front end with our API.

 Personnel Groups: Simplify tasks by organizing your cardholders into groups by any criteria.

 Quickly and easily add or remove access levels to everyone in the group  Default group levels are automatically applied to users when placed in the group

 Extensive triggers and Macros: Link practically any system object or event with panel-based or host-based triggers and macros. It's easy to set up basic to complex trigger and macro associations for enhanced system control. Control system with time schedule events, card access events, alarm points, etc. With this advanced feature, linking possibilities are endless!

 Tenants and segregated database: Segment your system hardware and personnel into tenants and limit views and control through operator privileges.

 Ideal for multi-tenant buildings and campuses  Operators only view personnel from their segment  Hardware is controlled by each individual tenant

 Custom direct commands: Create user-defined direct commands to control hardware with ease. Customize a tool bar button for one-click control of multiple doors or points.

STS360.com TXDPS: B13798 HUB: 1202542335600 4040 State Highway 121 EXHIBIT A Suite 160 Carrollton, TX 75010 (972) 392-3635

 Informational tool tips: Obtain instantaneous status and important information by hovering the mouse over any object in the personnel tree, hardware tree, or graphics page.

Continued…

 Global hardware actions and edits: Change or edit hardware properties en masse by sorting hardware by specific types and control the entire set with a single keystroke.

 Custom interface by operator: Experience the highest possible level of user privilege delineation and control by restricting virtually every aspect of the software and assigning custom application views.

 Add/remove buttons and commands for each operator  Set operator privileges for read, write, both, or none  Restrict views to include only needed tasks  Limit ability to assign access by access level type

 Event filtering: See only what you want to see with event filters. Event filters allow you to easily sort the events grid by personnel, hardware, or a combination of criteria. Simply drag and drop to apply a filter. You may also save filtered views for specific operator focus.

STS360.com TXDPS: B13798 HUB: 1202542335600 4040 State Highway 121 EXHIBIT A Suite 160 Carrollton, TX 75010 (972) 392-3635

OpenDX software provides an easy-to-use interface for configuring the data you want to transfer into the DNA Fusion access control system. This powerful tool removes the time-consuming task of manually entering data across all of your various business systems; saving your company money and valuable resources. OpenDX performs automated data transfers from any valid data source including active directory, databases, text and XML files. County of El Paso will provide all monitors and workstations required for badging station and client users.

Key features include:

 Import cardholder data directly and automatically  Create, update, or delete cardholder records based on user-defined criteria  Built-in scripting support for Pascal and BASIC computer languages  Quick and simple configuration

STS360.com TXDPS: B13798 HUB: 1202542335600 4040 State Highway 121 EXHIBIT A Suite 160 Carrollton, TX 75010 (972) 392-3635

SCOPE OF WORK

As part of this project, STS360 will be responsible for installing, configuring and servicing the following, including:

 Software Licenses for VMS and Access Control  Indoor/Outdoor Cameras  All access control boards, strikes, power supplies and readers  Training  Documentation  Cabling and Accessories  Installation o Installing all access control hardware and devices o Installation of exterior and interior cameras o All programming and Configuration of servers/storage/cameras/software  Service / Maintenance o 5 Year Onsite parts and labor warranty with toll free service number, 4 hour engineer response and 24-48 hour onsite service. . See warranty section for more details.

It is City responsibility to ensure the following are available:

 Network (WAN/LAN)  Servers and Storage for Video and Access Control (either physical or VM)  All required workstation and monitors  All required POE switch ports for cameras ad network ports for access control boards  All AC Power in IDF/MDF  All UPS and rack space

Video Surveillance All new Video Management software provided will be Video Insight Enterprise VMS. All Video Insight software licenses come embedded with Panasonic cameras and no additional cost above cost of cameras required for licensing. There are no recurring software costs for Video Insight and all software, Maintenance and Updates are included through life of system at no additional cost. City will be responsible for providing all monitors and workstations required for client viewing. City will be responsible for providing all POE switch ports and recording servers for video. STS will provide the Panasonic WV-S2131L 1080HD IR WDR Dome camera for all interior locations. STS will re-use cables where available for existing cameras. STS will pull new Cat5E Plenum rated cable for all new camera location. STS will terminate and test all cables provided. STS will provide patch panel, patch cords, and accessories for all new cables pulled. For the exterior cameras, STS360 will provide the WV-S6530N 1080HD WDR IR 21X Optical Zoom PTZ cameras. STS will provide al installation, configuration, focusing and cabling as needed. STS360 will se the Axis Q6055-E PTZ with built in analytics in locations as noted by city. All require mounting brackets, penetrations and sleeves will be provided by STS360 for turkey install.

STS360.com TXDPS: B13798 HUB: 1202542335600 4040 State Highway 121 EXHIBIT A Suite 160 Carrollton, TX 75010 (972) 392-3635

STS will work with City to determine best options for configurations of camera settings, maps, etc. STS will provide programming/setup, configuration and installation of all servers, cameras and software. STS will work with City to set up client software on key end user systems. STS will supply comprehensive closeout documentation to include detailed system documentation, as built, manuals, etc.

Access Control For the access control system, The software is the Open Options DNA Fusion. The DNA Fusion software is very user friendly and supports features such as, card database, access levels, operator database, system programming, field devices, long-range proximity card reader-wall mounting, and reporting. STS will re-use all existing electronic door hardware where available for existing door. STS will provide all new electronic locking hardware, contacts, readers for new doors. All readers will be replaced with new Bosch vandal resistant readers. STS will re-use all existing composite cabling to each door for connection of new panels and readers. Where not exiting, STS will add door contacts to all doors in order to have door status across the city. City will provide server for access control data base. STS will provide all existing Cisco panel removal, new panel installation, termination and power supplies. At the water sites, STS has included controllers and electrical for all gates in order to dd access control at all gates (with exception of Hawthorne Pump statin as electronic gate is existing and lift station as this gate can not be electrified).

STS will provide OpenDX Data Exchange Software Utility which imports personnel data from multiple sources including Active Directory, Databases, Text and XML Files. This software will be implemented in conjunction with Open Options engineers to ensure proper execution. STS will provide the Video Insight Integration module in order to integrate City VI software with new Open Options access control system. STS will provide (1) Fusion mobile and (1) Fusion Web licenses. The Fusion mobile license allows connection of up to 5 mobile devices to the DNAFusion mobile client. The Fusion Web provides a web based portal to manage personnel, monitor system activity, view and control system devices. License provides 2 Fusion system users ability to logon to the web browser (total of 10 included). License based on system user logon. In addition to above software, STS has included the DNA Integrated Photo ID Module license with Camera. This package includes the photo ID software licenses, Val camera, camera stand, power adapter and USB cable. City will provide workstation for photo module. STS will provide new Fargo card printer and accessories as well as all setup required. STS will provide 100 proxband wristband credentials, 20 clamshell cards, 100 fobs, and 2000 printable stickers to cover existing cards and with ability to be removed and re-use cards.

STS will provide all require permitting, installation and programming for a turnkey project.

STS360.com TXDPS: B13798 HUB: 1202542335600 4040 State Highway 121 EXHIBIT A Suite 160 Carrollton, TX 75010 (972) 392-3635

Assumptions

 Assumes all AC Power in each MDF/IDF provided by City  Assumes all POE switch ports required for new cameras provided by City  Assumes all Rack space and UPS provided by City  Assumes use of existing Network (WAN/LAN)  Assumes City will provide any required workstations, monitors, or smart devices for client viewing  No fiber provided or included in proposal  Assumes all storage server and access server provided by City  Assumes use of all existing camera cabling  Assumes use of all existing electronic door hardware and access cabling for existing doors  Proposal only includes products and services specifically listed in BOM and SOW

STS360.com TXDPS: B13798 HUB: 1202542335600 4040 State Highway 121 EXHIBIT A Suite 160 Carrollton, TX 75010 (972) 392-3635

COST PROPOSAL

Total Base Proposal Video Surveillance $74,936.17 Total Base Proposal Access Control $120,639.95 Total Water Dept. Access and Video $125,852.26

Total Project Price $ 321,428.38

STS360 proposes a phased billing of hardware and installation.

*To follow, you will find a detailed bill of materials breakout.

STS360.com TXDPS: B13798 HUB: 1202542335600 4040 State Highway 121 EXHIBIT A Suite 160 Carrollton, TX 75010 (972) 392-3635

ATTACHMENTS

1. W9 2. Certificate of Insurance 3. Texas DPS License - B13798 4. HUB Certificate 5. Certifications 6. Specification Sheets

STS360.com TXDPS: B13798 HUB: 1202542335600