Global Freight Management Small Package Express Web Service 10 October, 2017 MILITARY SURFACE DEPLOYMENT and DISTRIBUTION COMMAND Disclaimer

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Global Freight Management Small Package Express Web Service 10 October, 2017 MILITARY SURFACE DEPLOYMENT AND DISTRIBUTION COMMAND Disclaimer

Transportation University encourages a free flow of ideas. In the spirit of this academic setting, the views of the instructors and participants are assumed to be their own and not those of NDTA, USTRANSCOM, or anybody's parent organization/company.

TRUSTED PROFESSIONALS…DELIVERING READINESS! 2 MILITARY SURFACE DEPLOYMENT AND DISTRIBUTION COMMAND Purpose

• Discuss the various Global Freight Management (GFM)- hosted web services that can be used to support the Next Generation Delivery Services (NGDS) contract

• Discuss how Cargo Movement Operations System (CMOS) will utilize these web services to migrate away from their I2P/OSI2P modules

• Open discussion with GFM, CMOS, and NGDS carriers on the small package capability

TRUSTED PROFESSIONALS…DELIVERING READINESS! 3 MILITARY SURFACE DEPLOYMENT AND DISTRIBUTION COMMAND Panel Members

John Mannino, HQ SDDC, GFM Functional GFM Program Management Office

Bernard Crosby, AFLCMC/HIA, CMOS Functional CMOS Program Management Office

Jay Powelson, Federal Express Worldwide Sales Manager, U.S. Department Of Defense

Michael Taylor, DHL, Global Director Governments, Defense, Administration, Education, NGO, Aid & Relief

Bud Wiser, United Parcel Service UPS Customer Solutions

TRUSTED PROFESSIONALS…DELIVERING READINESS! 4 MILITARY SURFACE DEPLOYMENT AND DISTRIBUTION COMMAND Agenda

• GFM Small Package Web Services • CMOS Migration from I2P to SPE Web Service • DHL/Polar Items of Interest • FedEx Items of Interest • UPSN/UPSQ Items of Interest

TRUSTED PROFESSIONALS…DELIVERING READINESS! 5 MILITARY SURFACE DEPLOYMENT AND DISTRIBUTION COMMAND SPE RQ WS

• Small Package Express Rate Quote Web Service (SPE RQ WS) • Created and fielded in 2014

• Used to obtain NGDS qualified carriers

• Collects basic shipment information

• Returns a list of qualified carriers and service levels • Used to select a carrier and process the shipment

TRUSTED PROFESSIONALS…DELIVERING READINESS! 6 MILITARY SURFACE DEPLOYMENT AND DISTRIBUTION COMMAND SPE RQ WS

• Collects basic shipment data • Origin • Destination • Package Type • Dimensions • Weight • Hazardous • Saturday Service • Insurance • Shipper Profile

TRUSTED PROFESSIONALS…DELIVERING READINESS! 7 MILITARY SURFACE DEPLOYMENT AND DISTRIBUTION COMMAND SPE RQ WS

• Returns a list of NGDS qualified carriers, their service levels, and itemized accessorial charges

• International example (includes transit time)

4 Days 50 50.00

4 Days 50 50.00 4 Days 50 50.00

TRUSTED PROFESSIONALS…DELIVERING READINESS! 8 MILITARY SURFACE DEPLOYMENT AND DISTRIBUTION COMMAND SPE RQ WS

• Returns a list of NGDS

100.0 50.00 qualified carriers, their 5.00 55.00 50.00 5.00 services, and itemized 55.00 100.0 50.00 5.00 accessorial charges 55.00 50.00 5.00 55.00 50.00 5.00 • Domestic example 55.00 50.00 5.00 55.00 50.00 5.00 55.00 50.00 5.00 55.00 50.00 5.00 55.00 50.00 5.00 55.00 50.00 5.00 55.00 50.00 5.00 55.00

TRUSTED PROFESSIONALS…DELIVERING READINESS! 9 MILITARY SURFACE DEPLOYMENT AND DISTRIBUTION COMMAND SPE WS

• Small Package Express Web Service (SPE WS) • Created and fielded in 2016

• Used to process and manage actual shipments

• Connects with carriers under the NGDS contract • Via each carrier’s interface

• Federal Express (Ground, Express, Freight) • Polar (Serviced by DHL) • United Parcel Service (Ground Express) • UPS Supply Chain Solutions (Freight)

TRUSTED PROFESSIONALS…DELIVERING READINESS! 10 MILITARY SURFACE DEPLOYMENT AND DISTRIBUTION COMMAND SPE WS

• Key features of the SPE WS

• A carrier-generated shipping label • When available, hazardous certification documents for air and ground • Commercial Invoice • CBL for customs • American Goods Returned letter • End of Day capability to include a carrier-generated manifest • Shipment Cancellation • Retrieve Documents capability • Where available, an account registration capability • Non-Basic Service • Itemized Costing

TRUSTED PROFESSIONALS…DELIVERING READINESS! 11 MILITARY SURFACE DEPLOYMENT AND DISTRIBUTION COMMAND SPE Web Service

• Future Development:

• Implement carrier-specific accessorial services that each included in the NGDS contract

• Upgrade to the commercial version of the UPSN hazardous interface

TRUSTED PROFESSIONALS…DELIVERING READINESS! 12 Bernard Crosby, AFLCMC/HIA

10 October 2017

AFLCMC/HIAR-CMOS Program Office 200 E. Moore Drive Maxwell AFB-Gunter Annex, AL 36114-3004 https://extranet.gunter.af.mil/il/ilr/ilrc/

13 CMOS Migration from I2P to SPE Web Service

 I2P Carrier Modules  SPE Web Service (NGDS)  IHAT/ATR  Questions

14 I2P Carrier Modules

 Carrier owned software residing on the CMOS Server  Pose security vulnerabilities  Not cost effective to maintain

 Fed Ex Air/Ground (FDE_/FDEG)  UPS Air/Ground (UPSN)  UPS Supply Chain Solutions (UPSF/Q)  DHL Express (PAZC)  DHL Global Forwarding (AAJL)  National Air Cargo (NACG)

15 SPE Web Service (NGDS)  Government estimates based on NGDS contract  Provide rate shopping  Provide haz mat docs, AWB, CI and EOD report

 Fed Ex Air/Ground (FDE)  UPS Air/Ground (UPSN)  UPS Supply Chain Solutions (UPSF/Q)  DHL

16 CMOS SPE Rate Quote (Domestic)

17 CMOS SPE Rate Quote (INTL)

18 SPE

19 SPE Documents

20 IHAT/ATR

 International 301+  Shipments require CBL  Carrier must furnish AWB number to shipper

21 NDTA Fall Meeting 2017

Small Package Express CMOS and GFM

Jay Powelson FedEx Services June 12, 2017 October 10, 2017

22 220 countries served, 99% of the global GDP

US & CAN EU & Middle Asia-Pacific East

Africa, India, Latin America Australia & Caribbean

23 FedEx user experience with CMOS and GFM

CMOS GFM

- Uses account number - Uses account number

- ITAR option - ITAR option - FX-18 compliant - FX-18 compliant - Dangerous goods - Dangerous goods -I2P - Web services

24 ITAR

25 26 27 QUESTIONS ?

28 PUBLIC

GLOBAL PUBLIC SECTOR Michael Taylor, Global Director

Governments, Defense, Administration, Education, NGO, Aid & Relief

DHL Express – Excellence. Simply delivered. That is our foreign policy.

29 Organizational setup of the Group

Corporate Center

Post - eCommerce - Parcel (PeP) Express Global Forwarding, Supply Chain Freight

DHL Customer Solutions & Innovation

Global Business Services

30 Our CR framework

RESPONSIBLE CORPORATE SHARED BUSINESS PRACTICE CITIZENSHIP VALUE Conducting our business Leveraging our core competencies Providing sustainable responsibly, focusing on together with partners to solutions for business managing material issues contribute to social progress and society

HUMAN RESOURCES MANAGEMENT Committed to excellence, leveraging the potential of our 510,000 employees worldwide

31 CR framework: Corporate Citizenship

Our Corporate Citizenship activities are based upon strategic corporate programs and supported by the volunteering efforts of our employees worldwide locally GoHelp GoTeach Instruments

DRT SOS Childrens V. Global Volunteer Day DHL Disaster Response teams: Professional Employees support young people Mobilize our employees worldwide to logistics support at airports to ensure speedy, mastering the transition to the world of address local social and environmental efficient supply chain after natural disasters work by sharing experience and expertise needs with a partner organization

GARD Teach For All Living Responsibility Fund Get Airports Ready for Disaster: Workshops Financial support and volunteering efforts to Promote and acknowledge extraordinary to train airport employees and represen- support teaching participants and students volunteering efforts, employees can tatives of disaster management authorities in underserved schools apply for financial support

32 Selected CR activities at a glance (2016)

1) GARD workshops 3,300 volunteers reached 6,200 vehicles at 38 airports 15,000 beneficiaries in our with since 2009 alternative GoTeach partnerships drive systems with 1) Get Airports Ready SOS Children’s Villages for Disaster Refugee Initiative: and Teach For All More than 15,000 employees 365,000 39 DRT1) engaged in deployments ~ 1,000 refugee aid efforts volunteer since 2004 in Germany. hours 1) Disaster Response Team ~ 300 refugees in GVD employed, activities DPDHL Group is committed to 17 Global Goals realization of since 2007 for Sustainable ~ 460 30 % CO2 Development internships efficiency ~ 60% electricity from improvement > 230,000 employees Renewable energy are trained to become sources 2 billion “Certified” climate- specialists Shared Value partnership neutral with Gavi, the shipments vaccine alliance

33 Deutsche Post DHL Group: Employee data

Deutsche Post DHL Group is one of the largest employers worldwide1)

Europe2) (24%) ~122,000 Employees

Germany (41%) ~211,000 Employees

Americas (16%) ~81,000 Employees Asia/Pacific (15%) ~75,000 Employees Other regions (4%) ~19,000 Employees

213,000 Employees by division 150,000 90,000 44,000 11,000

PeP3) Express GFF4) Supply Chain Corp. Center

Source: Corporate Responsibility Report 2016; 1) Headcount as of 12/31/2016; 2) Excluding Germany; 3) Post - eCommerce - Parcel; 4) Global Forwarding Freight

34 Corporate divisions: Overview Express

Business model • Standardized, scheduled network • Self-operated infrastructure • Door-to-door delivery capability globally

Customers • Business and Public Sector customers • Strategic focus on Small & Medium Enterprises

Market position/trends • Global market leader in the international express market with 34%1) • Strong presence in growth markets like Asia and Middle East & Africa

Strategy • Continuous growth with the TDI (Time Definite International) product • Improvement of service and optimal utilization of the network as well as improving returns • Absolute customer focus along all touch points

1) TDI revenue based; source: Market Intelligence 2014, annual reports and desk research

35 Internationally Focused

36 Next Generation Delivery Services Where can I get copies of the contracts and pricing sheets?

Copies of each contract and attachments (to include pricing sheets) are posted on the GSA Acquisition Gateway (https://hallways.cap.gsa.gov/app/#/). You may have to register for a Max.gov account if you don't have one. Once logged in, scroll down and select Transportation and Logistics Services Hallway, then the Package Delivery and Packaging Sub-hallway. Contracts, rates, and other useful information is posted here. Please note your pricing profile in order to determine applicable pricing for your agency.

Copies of contracts and pricing sheets can also be provided by the NGDS Contracting Office. Please contact Jennifer.m.knobeloch.civ@mail.mil or [email protected] for copies.

37 Global Public Sector: Organizational Chart

Ethan Mattern Sr. Director, Global Head of Public Sector

Oswaldo Bermeo Michael Taylor Ian Chase Global Director, Global Director, Operations, Program Global Director of Sales Compliance, Legal, IT & Business Management, Business Development Development

Megan Renee Walter Charlene Gale David Field Aaron Weaver Sr. Manager Mgr– Bus. Analysis Sr. Manager Sr. Manager U.S. Operations, Solutions and Strategic / Enterprise Tactical / Relationship Consulting Team

Brian McCormack Pat Hulsy Greg Shields Rick Garrison Frank Losada Sr. Analyst NAM SAE A1 SAE A3 RCM Americas Maria Hayday Zulma Andreescu Solutions Specialist Operations Specialist Nikki Michaux Brian Rysinski John Hackley Jerry Nickerson Paul Grzywacz NAM SAE A1 SAE A3 RCM EU & SSA Americas Regional Sandra Lloyd Fernando Padron Program Mgr Operations Specialist Solutions Specialist Vincent Crook Malik Mainor Mike Shields Mike Bridgewater NAM SAE A1 SAE A4 RCM APEC Chris Plambeck Americas Regional Andrea William- Uvo Yasuko Mizuno Program Mgr C Todd Shook Joe Cahoon Christian Martin Solutions Specialist Solutions Specialist AP NAM SAE A2 SAE A4 Ken Nielsen APEC Regional Program Heather Beeler Harriet Barnes OPEN Kevin Straws Thomas Morrison Mgr NAM Solutions Specialist Solutions Specialist EU SAE A2 SAE A4

Declan Carroll OPEN EU & SSA Regional Michael Shrock NAM Program Mgr Solutions Specialist OPEN NAM

38 PUBLIC

THANK YOU CMOS / GFM

Bud Wiser UPS Customer Solutions

October 10, 2017 Discussion Outline

CMOS GFM

UPS Ship API UPS Ship API

Dangerous Goods Dangerous Goods

Next Steps UPS Shipper Numbers UPS Shipper Numbers

Proprietary and Confidential: This presentation may not be used or disclosed to any person other than employees or customer, unless expressly authorized by UPS. © 2016 United Parcel Service of America, Inc. UPS, the UPS brandmark, the color brown and photos are trademarks of United Parcel Service of America, Inc. All rights reserved. 41 Dangerous Goods API

1. Dangerous Goods API* – verifies that dangerous goods shipments meet regulation set requirements, and makes chemical look-up easy

2. Pre-notification API* – notifies UPS of dangerous goods shipments that have been processed and will enter the UPS transportation network

Provides peace of mind that your packages are verified

*The Developer’s Kit is available on UPS.com

New classes Greater quantities More commodities

Broader European ground coverage

Balance speed 24/7 assistance to ensure and cost with compliant shipping, choice of service protecting your reputation and ability to ship

Increased number Earlier delivery to of shipments more postal codes accepted by UPS

UPS covers 36 countries

Asia North America Europe Hong Kong United States Andorra Ireland Spain Japan Canada Austria Italy Sweden Malaysia Dominican Republic Belgium Liechtenstein Switzerland Philippines Puerto Rico Czech Republic Luxembourg United Kingdom Singapore Denmark Monaco Vatican City South Korea Finland Netherlands Taiwan France Norway Germany Poland Greece Portugal Hungary San Marino

Provide commodity and origin/destination information to your account executive

Read the UPS letter of agreement for CAO quantity shipments

Integrate the UPS Dangerous Goods APIs by using our Developer’s Kit

Start shipping your dangerous goods with UPS!

CMOS Accounts

GFM Accounts

Danke

谢谢 Thank You

DISCLAIMER OF ALL WARRANTIES. This assessment is based upon certain statements, estimates, projections, and information provided by you to UPS. This assessment reflects various assumptions concerning potential results. THOSE ASSUMPTIONS MAY OR MAY NOT BE CORRECT AND THE POTENTIAL RESULTS SUGGESTED HEREIN ARE NOT GUARANTEED. ACTUAL RESULTS MAY VARY MATERIALLY FROM THOSE PROVIDED BY THIS ASSESSMENT. Moreover, any written or oral statements made in connection with this assessment, do not create any binding or legal relationship between you and UPS. NOTHING CONTAINED IN THIS ASSESSMENT IS, OR SHALL BE CONSIDERED OR RELIED UPON AS A PROMISE, GUARANTEE, REPRESENTATION, OR WARRANTY, EXPRESS OR IMPLIED. All UPS services are provided pursuant to the UPS Tariff/Terms and Conditions of Service.

© 2017 United Parcel Service of America, Inc. UPS, the UPS brand mark and the color brown are registered trademarks of United Parcel Service of America, Inc. All rights reserved. MILITARY SURFACE DEPLOYMENT AND DISTRIBUTION COMMAND

Questions??

TRUSTED PROFESSIONALS…DELIVERING READINESS! 49 MILITARY SURFACE DEPLOYMENT AND DISTRIBUTION COMMAND

WHAT WE BRING TO THE FIGHT… 9 BRIGADES GEOGRAPHICALLY LOCATED TO SUPPORT COMBATANT COMMANDERS OUR NATION’S STRATEGIC AMMUNITION PORTS SDDC MOVES GLOBALLY POSTURED TO PROVIDE ABILITY FOR THE WARFIGHTER AND SUSTAINS FORCES, MATERIEL, AND FAMILIES ACROSS THE NATION AND AROUND THE GLOBE. IT’S ALL ABOUT THE WARFIGHTER WE ARE THE U.S. ARMY SERVICE COMPONENT COMMAND ASSIGNED TO THE U.S. TRANSPORTATION COMMAND AND A MAJOR SUBORDINATE COMMAND OF THE U.S. ARMY MATERIEL COMMAND

10/4/2017 TRUSTED PROFESSIONALS…DELIVERING READINESS!