DOCSLIB.ORG

Baby Boomers Retiring: Strategies for Small Businesses Retaining Explicit and Tacit Knowledge Anethra Adeline Facione Walden University

Total Page：16

File Type：pdf, Size：1020Kb

Download full-text PDF Read full-text
Baby Boomers Retiring: Strategies for Small Businesses Retaining Explicit and Tacit Knowledge Anethra Adeline Facione Walden University Walden University ScholarWorks Walden Dissertations and Doctoral Studies Walden Dissertations and Doctoral Studies Collection 2016 Baby Boomers Retiring: Strategies for Small Businesses Retaining Explicit and Tacit Knowledge Anethra Adeline Facione Walden University Follow this and additional works at: https://scholarworks.waldenu.edu/dissertations Part of the Business Commons This Dissertation is brought to you for free and open access by the Walden Dissertations and Doctoral Studies Collection at ScholarWorks. It has been accepted for inclusion in Walden Dissertations and Doctoral Studies by an authorized administrator of ScholarWorks. For more information, please contact [email protected]. Walden University College of Management and Technology This is to certify that the doctoral study by Anethra Facione has been found to be complete and satisfactory in all respects, and that any and all revisions required by the review committee have been made. Review Committee Dr. Frederick Nwosu, Committee Chairperson, Doctor of Business Administration Faculty Dr. John House, Committee Member, Doctor of Business Administration Faculty Dr. Jill Murray, University Reviewer, Doctor of Business Administration Faculty Chief Academic Officer Eric Riedel, Ph.D. Walden University 2016 Abstract Baby Boomers Retiring: Strategies for Small Businesses Retaining Explicit and Tacit Knowledge by Anethra Adeline Facione MBA, University of Phoenix, 2008 MPA, Southern University A&M College, 2003 BA, Southern University A&M College, 2000 Doctoral Study Submitted in Partial Fulfillment of the Requirements for the Degree of Doctor of Business Administration Walden University August 2016 Abstract More than 35% of the U.S. workforce is composed of Baby Boomers who are eligible to retire within the next 5 years. Despite the potential loss of critical expertise, a gap in knowledge retention exists in small consulting businesses. The purpose of this case study was to explore effective strategies for retaining the tacit and explicit knowledge of retiring employees, to avoid operational knowledge drain. Exploration ensued through semistructured interviews at 2 small consulting businesses in the Washington, DC metropolitan area that are adept at innovatively retaining requisite knowledge. The conceptual frameworks of Bass’ transformational leadership and Nonaka’s knowledge creation led to the identification of strategies to retain tacit and explicit knowledge of retiring Baby Boomers. Seven small business leaders addressed questions on knowledge types, knowledge stimulation and sharing methods, and retention strategies to provide meaningful responses to the knowledge retention phenomenon. Data analysis included the Colaizzi and modified van Kaam methods of mining, categorizing, organizing, and describing participants’ statements. Subsequently, the themes that emerged during the analysis identified reward, communication, and motivation as strategies for knowledge- share and transfer. Succession planning, mentoring, documentation, training, and knowledge sharing also emerged as effective methods for knowledge retention. The findings will contribute to social change by illuminating the roles effective leaders practice to influence and foster knowledge management, offering insight to other small businesses having difficulties remaining sustainable as the operational knowledge of Baby Boomers becomes unavailable as they retire. Baby Boomers Retiring: Strategies for Small Businesses Retaining Explicit and Tacit Knowledge by Anethra Adeline Facione MBA, University of Phoenix, 2008 MPA, Southern University A&M College, 2003 BA, Southern University A&M College, 2000 Doctoral Study Submitted in Partial Fulfillment of the Requirements for the Degree of Doctor of Business Administration Walden University August 2016 Dedication I dedicate this study to my mother, Gloria Elizabeth Facione, who has often prayed for me and showed me how to pray for others, as well as guided me throughout my life’s journey. I can never repay you for all your glorious deeds as a loving mother, but I hope you understand what you mean to me. I also dedicate this study to my father, Alvariest Anthony Facione, for demonstrating forward thinking and always planning for the unexpected. To my dear brothers, Shannon LaMark Anthony Facione and Brock Alex Matthew Facione: You are the two best friends a sister could ever dream to have. Lastly, I dedicate this achievement to my biggest supporter, my husband Salmon Vinceroy Wendell Patrick, who slept on the table beside me many late nights and early mornings, to model what it means to be a true life-partner. I thank each of you, because, without one of you, none of this would be possible. God bless you and know that I love you all deeply. In loving memory of my grandparents Alex and Adeline Joseph, and Matthew and Rhea Facione, for giving me the most precious gifts I could ever receive, which are my dearest parents. In memory of Ms. Wilhelmina Bell-Taylor, who inspires me through her generational legacy to aspire for greater achievements. Acknowledgments First, thank you, my Heavenly Father for allowing me to complete this journey. To my Doctoral Chair, Dr. Frederick Nwosu: Our paths crossed with a purpose and that purpose was for you to guide me to completing my greatest milestone to date. I cannot thank you enough for the encouragement, guidance, patience, and dedication to making my vision your very own. You are indeed a transformational leader. Dr. House: Thank you so very much for serving as my Second Committee Chair. I appreciate the enthusiasm and drive you compelled to cultivate my study into a success. Thank you also to my University Research Reviewer, Dr. Jill Murray, for believing in my work and making an invaluable commitment in advancing my study into a meaningful instrument. I would also like to thank Dr. Larry Chandler, my initial Chair, who indeed has inspired me to continue this challenge as he took on and won a bigger battle than my own. I would also like to acknowledge and thank Dr. Freda Turner for always expressing concern and gratitude toward those she lead. Thank you for the interest you took in me personally, as well as my purpose of this work. Special acknowledgments to: Ms. Libby Munson for helping me get through IRB, the U.S. General Services Administration for your support in my pursuit of academic excellence, and to Queen Anne’s Public Library for your kindness and assistance with delivering the resources needed for my study. Lastly, thank you to Mr. Ken and Mrs. Shobhana Kannan for your love, support, and acceptance as family. Also, thank you to my true family and friends for your patience, prayers, love, and understanding of my absence during this journey. Table of Contents List of Tables ..................................................................................................................... iv Section 1: Foundation of the Study ......................................................................................1 Background of the Problem ...........................................................................................1 Problem Statement .........................................................................................................2 Purpose Statement ..........................................................................................................3 Nature of the Study ........................................................................................................3 Research Question .........................................................................................................5 Interview Questions .......................................................................................................5 Conceptual Framework ..................................................................................................6 Definition of Terms........................................................................................................7 Assumptions, Limitations, and Delimitations ................................................................8 Assumptions ............................................................................................................ 8 Limitations .............................................................................................................. 8 Delimitations ........................................................................................................... 9 Significance of the Study ...............................................................................................9 A Review of the Professional and Academic Literature ..............................................11 Multi-Generational Workforce ............................................................................. 14 Demographic Changes .......................................................................................... 21 Baby Boomers’ Migration .................................................................................... 23 Knowledge Types ................................................................................................. 25 Employer-Employee Commitment ....................................................................... 29 i Motivating Knowledge Share and Transfer .......................................................... 33 Challenges ............................................................................................................. 36 Knowledge Management Strategies and Methods ...............................................
Load more

Recommended publications
  • How Generations Feel When Brands Take a Stand
    How Generations Feel When Brands Take a Stand ©Copyright 2018 Quester The Set-Up Quester is in the process of conducting a new joint project with 747 Insights and Collaborata: GENERATION NATION 2019: Defining America’s Gen Z, Millennials, Generation X and Boomers This study provides a comparison of attitudes and behaviors across these four cohorts, to expand upon current intelligence and cut to the core of what it means to be an American in 2019. Aided by technology, media, politics, and more, we can see Generational values shifting at a faster pace than we’ve ever seen before. One of the discussion areas centered around perceptions of whether brands should take a stand on social and political issues … So Let’s Recap Generation Nation - Should Brands Take a Stand? GEN Z MILLENNIALS They probably shouldn’t. It depends. It could cause tension, and employees may not Maybe … if it’s not too agree. extreme But it could be okay if it’s not offensive and they really believe in it. GEN X BOOMERS It’s not really my It’s their right, but they business – they can if might lose business. they want to. They probably shouldn’t do it. Unless But it’s probably not for it’s something really the right reasons. non-controversial. Generation Nation Brand Completion So we asked all of those questions about general brand perspective and Brand thoughts! finished all of the discussions. The Best Laid Plans … And then— one week later … The Reaction So we went back in and talked to about 100 people in each generation.
    [Show full text]
  • What Makes a Leader Effective? U.S. Boomers, Xers, and Millennials Weigh In
    WHITE PAPER - News and Insight for Learning, Development and HR Leaders What Makes a Leader Effective? U.S. Boomers, Xers, and Millennials Weigh In By Jennifer J. Deal, Sarah Stawiski, William A. Gentry, and Kristin L. Cullen Contents Introduction 3 Generational Cohorts 4 Survey Results: 5 What Makes a Leader Effective? Developing Leaders for All Generations 11 Conclusion 12 About the Research 13 Endnotes 13 About the Authors 14 Introduction Conventional wisdom suggests Generations at Work in the USA that Baby Boomers, Gen Xers, and Millennials in the United States are Most of the workforce in the U.S. is made up of three fundamentally different from one generations: Baby Boomers (born 1946 to 1963), Gen Xers another. And certainly there are (born 1964 to 1979), and Millennials (born after 1980).1,2,3 real differences—including the The post-war generation was called the Baby Boom way we dress, the way we consume because of the rapid increase in birth rate at the end of information, the music we listen World War II. Baby Boomers weren’t born when WWII to, and ideas about appropriate ended, but experienced post-war prosperity that resulted personal behavior. in middle-class Americans having access to utilities such Many organizational leaders are as central heating, running hot water, household anticipating a substantial upheaval appliances, televisions, and automobiles. Though during in work culture and expectations as their youth Baby Boomers were thought of as being more Millennials enter the workforce anti-authority,4 currently they are typically characterized and more Baby Boomers retire. But as materialistic workaholics who are at the top of the will there need to be wholesale authority structure, and are focused on their own personal changes in how leaders need to fulfillment, acquisition of things, status, and authority.5,6,7 behave to be effective? Generation X is the cohort born in the U.S.
    [Show full text]
  • Life As a Baby Boomer
    Chapter 6 Life as a Baby Boomer Red Diaper Baby At the outset of the classic 60’s film Yellow Submarine, a cartoon Ringo Starr, heads down, hands in his pockets, walking across the screen muttering over and over to himself in a sad resigned voice nothing ever happens to me … nothing ever happens to me… That was me. At least it was a part of me that I was conscious of and I distinctly remember it even now, many years since. It was before the Beatles, including Ringo, the 1950’s had ended and the sixties had literally begun, 1960, 1961,1962, and I and was getting impatient to get on with it, go to high school. The huge fins growing out of ever-longer and longer automobiles were becoming passé, and the custom of buying a brand-new car every single year, trading in of course the old one, was being replaced by an exodus to the suburbs where cars properly belonged. A decade before, the automobile had already pushed out the trolleys in Newark, where I grew up, so that I only knew their obsolete tracks, the way our 1952 green Desoto skidded when we drove on Clinton Avenue. I was born in 1949 the quintessential early baby boomer, now entering the early years of the baby boomers’ grand entry into Medicare and Social Security. It will go on for the next several decades until there are no more to enter, no one left alive born before 1965. One of my first memories is sitting in front of a TV at a neighbor’s house, the one on my block among the first to buy a TV set, it being heavily marketed immediately in the New York area.
    [Show full text]
  • PATTERNS of DISCONTENT: WILL HISTORY REPEAT in IRAN? by Michael Rubin and Patrick Clawson *
    PATTERNS OF DISCONTENT: WILL HISTORY REPEAT IN IRAN? By Michael Rubin and Patrick Clawson * While international attention is focused on Iran’s nuclear program and President Mahmoud Ahmadinejad’s bombast, Iranian society itself is facing turbulent times. Increasingly, patterns are re-emerging that mirror events in the years before the Islamic revolution. These include political disillusionment, domestic protest, government failure to match public expectations of economic success, and labor unrest. Nevertheless, the Islamic regime has learned the lessons of the past and is determined not to repeat them, even as political discord crescendos. This essay is derived from the authors’ recent book, Eternal Iran: Continuity and Chaos (Palgrave-Macmillan, 2005). Mahmud Ahmadinejad’s victory in Iran’s Ahmadinejad’s 2003 election as mayor of 2005 Presidential elections shocked both Tehran. Iranians and the West. “Winner in Iran calls The election of Ahmadinejad was only the for Unity; Reformists Reel,” headlined The latest in a series of surprises that Iran has New York Times.1 Most Western produced in recent decades. Indeed, a review governments assumed that former President of Iran's history over the last thirty years and Expediency Council chairman Ali Akbar suggests that Iran excels at surprising its own Hashemi Rafsanjani would win. 2 Many people and the world. This does not mean academics also were surprised. Few paid any that history will be repeated. But it is worth heed to the former blacksmith’s son who rose bearing in mind that nearly three decades to become mayor of Tehran. Brown after the shah's grip on power began to falter, University anthropologist William O.
    [Show full text]
  • Controversy 11
    Controversy 11 AGING BOOMERS Boom or Bust? WHO ARE THE BOOMERS? When you hear the word “Boomer,” what do you think of? Who are the Boomers, actually? It’s important to give an answer to both questions. On the one hand, we need to consider the subjective associations we have with the word “Boomer.” On the other hand, we need to consider verifiable facts. The term “Boomer” easily evokes stereotypes. Stereotypes are con- veyed by many of the names given to Boomers over the years, labels such as “The Pepsi Generation,” “The Me Generation,” or “The Sixties Generation.” These phrases convey con- sumerism, narcissism, rebellion, and openness to change. Even the original term “Baby Boomer” doesn’t seem quite right because people in this generation aren’t babies anymore. The oldest of the Boomers are already receiving Social Security benefits, and many others are thinking seriously about retirement. Some facts are clear. There were 77 million people born in the United States between the years 1946 and 1964, and this group of people is generally referred to as the generation of the Boomers. We can see this group graphically displayed as a bulge in the population pyramid featured here. As the Boomer generation moves through the life course, as they grow older, this demographic fact will have big implications over the coming decades. But here we should pause to consider several interrelated questions. What does the term “generation” really mean? Do all individuals who fit into this demographic group form a single “generation”? Are there traits they share in common? Conversely, are there differences among members of the Boomer generation? This is but one set of questions we need to consider.
    [Show full text]
  • BETWEEN CREATION and CRISIS: SOVIET MASCULINITIES, CONSUMPTION, and BODIES AFTER STALIN by Brandon Gray Miller a DISSERTATION Su
    BETWEEN CREATION AND CRISIS: SOVIET MASCULINITIES, CONSUMPTION, AND BODIES AFTER STALIN By Brandon Gray Miller A DISSERTATION Submitted to Michigan State University in partial fulfillment of the requirements for the degree of History – Doctor of Philosophy 2013 ABSTRACT BETWEEN CREATION AND CRISIS: SOVIET MASCULINITIES, CONSUMPTION, AND BODIES AFTER STALIN By Brandon Gray Miller The Soviet Union of the 1950s and 1960s existed in a transitional state, emerging recently from postwar reconstruction and on a path toward increasing urbanity, consumer provisioning, and technological might. Modernizing rhetoric emphasized not only these spatial and material transformations, but also the promise of full-fledged communism’s looming arrival. This transformational ethos necessitated a renewal of direct attempts to remold humanity. Gender equality—or, at the very least, removing bourgeois strictures on women—remained a partially unfulfilled promise. Technological advances and the development of Soviet industrial capacity offered a new means of profoundly altering the lives of Soviet men and women. As other scholars have noted, Soviet women were the most obvious targets of these campaigns, but they were not alone in these projects. This dissertation argues that the Soviet state also directed intensive campaigns to remodel male consumptive and bodily practices in order to rid them of politically and socially destructive tendencies, making them fit for the modern socialist civilization under construction. Rooted in, but divergent from, Bolshevik novyi byt campaigns and Stalinist kul’turnost efforts, Soviet authorities actively sought to craft productive male citizens of a modern mold freed of the rough and coarse habits associated with working-class and village masculinities. Many of men targeted in these campaigns fell short of these stated aims.
    [Show full text]
  • Strategic Personality and the Effectiveness of Nuclear Deterrence: Deterring Iraq and Iran
    INSTITUTE FOR DEFENSE ANALYSES DEFENSE THREAT REDUCTION AGENCY Strategic Personality and the Effectiveness of Nuclear Deterrence: Deterring Iraq and Iran Caroline F. Ziemke September 2001 Approved for public release; distribution unlimited. IDA Paper P-3658 Log: H 01-001983 SPONSOR: Defense Threat Reduction Agency Dr. Jay Davis, Director Advanced Systems and Concepts Office Dr. Randall S. Murch, Director BACKGROUND: The Defense Threat Reduction Agency (DTRA) was founded in 1998 to integrate and focus the capabilities of the Department of Defense (DoD) that address the weapons of mass destruction threat. To assist the Agency in its primary mission, the Advanced Systems and Concepts Office (ASCO) develops and maintains an evolving analytical vision of necessary and sufficient capabilities to protect United States and Allied forces and citizens from WMD attack. ASCO is also charged by DoD and by the U.S. Government generally to identify gaps in these capabilities and initiate programs to fill them. It also provides supprt to the Threat Reduction Advisory Committee (TRAC), and its Panels, with timely, high quality research. ASCO ANALYTICAL SUPPORT: The Institute for Defense Analyses has provided analytical support to DTRA since the latter’s inception through a series of projects on chemical, biological, and nuclear weapons issues. This work was performed for DTRA under contract DASW01 98 C 0067, Task DC-6-1990. SUPERVISING PROJECT OFFICER: Dr. Anthony Fainberg, Chief, Advanced Concepts and Technologies Division, ASCO, DTRA, (703) 767-5709. © 2001 INSTITUTE FOR DEFENSE ANALYSES: 1801 N. Beauregard Street, Alexandria, Virginia 22311-1772. Telephone: (703) 845-2000. Project Coordinator: Dr. Brad Roberts, Research Staff Member, (703) 845-2489.
    [Show full text]
  • United States History
    UNITED STATES HISTORY For each multiple choice question, fill in the appropriate location on the scantron 1. Which impact did Title IX had on educational institutions 8. The Watergate Scandal is appropriately described by in the United States? which statement? A. use of quotas for enrollment A. It concerned the Nixon’s’ administration attempt to B. creation of standardized testing goals cover up a burglary at the Democratic National C. equal funding of men’s and women’s athletics Committee headquarters D. government-funded school vouchers B. It involved the illegal establishment of government agencies to set and enforce campaign standards 2. What event during the 1970s resulted in the United C. It involved the choice of the Reagan Administration States increasing its regulation of nuclear power plants? to secretly supply aid to the Contra rebels in A. the signing of the SALT treaty Nicaragua B. North Korea’s announcement that it had nuclear D. It concerned the secret leasing of federally-owned weapons oil rigs to western ranches C. the incident at Three Mile Island D. restrictions created by the UN Atomic Energy 9. Nixon’s name for the many Americans who supported the Commission government and longed for an end to the violence & turmoil of the 1960s was the 3. Which US president regarded universal health care as a A. counterculture major issue for the federal government to resolve? B. hippies A. Jimmy Carter C. silent majority B. Ronald Reagan D. détente C. George H.W. Bush D. Bill Clinton 10. President Jimmy Carter was instrumental in creating a peace accord known as the 4.
    [Show full text]
  • An Introduction to Russian and East European History
    History 783: An Introduction to Russian and East European History Fall 2011 Professor Donald J. Raleigh Class Meetings: This course meets in Hamilton Hall, Room 517, on Wednesday mornings between 9:00 and 11:50 AM. Description. History 783 is designed as a capstone course for the Center for Slavic, Eurasian, and East European Studies' interdisciplinary MA program in Russian and East European Studies. The purpose of the course is to introduce students to some of the most important issues in modern, twentieth-century, Russian and East European history in order to provide a common base of knowledge that can be used in developing individualized courses of study. History 783 is also ideal for graduate students in the History Department and in other programs for whom it can likewise serve as an introduction to the field. In selecting the readings, I opted for works that not only address critical issues in the history of this part of the world, but are also of value from a methodological or interpretive perspective. Among other topics, the readings address nationalism, the experience of war and revolution, Communism’s appeal, gender, the rise and fall of the Communist order, and key developments in the region in the post-Communist era. We will also consider what is particularly “Russian” or “East European” about the issues under discussion, and raise fresh questions that might inform your own research agenda as you continue with your studies. During the semester, students will read a book a week in common and subject the works to rigorous discussion. Each student will be responsible for leading a class 2 discussion.
    [Show full text]
  • World Wide Consultants Who Tend the Flame of Sustainable Change
    WORLD WIDE CONSULTANTS WHO TEND THE FLAME OF SUSTAINABLE CHANGE. SOCIO-POLITICAL CONTEXT SHAPING THE GENERATIONS RELATIONSHIP TO HOPE + REALITY 2016 Polarity Learning Community Facilitated By LINDSAY BURR SINGLA, MS GOALS 1. Applying polarities to understand cross-cultural conflict 2. Understanding socio-political messages of contemporary generations 3. Connecting to our own generation and others 4. Applying Reality + Hope as a polarity. HOPE + REALITY WHY HOPE + REALITY 1. Generations have conflict 2. Nested Polarities cause conflict – Thrive + Survive – Mission + Margin – Unconditional Respect + Conditional Respect – Rest + Activity – Play + Work – Diplomacy + Candor – Past/Present + Present/Future* – Feminine + Masculine 3. Seems to ultimately be a values dynamic which Hope + Reality encompasses GENERATION BREAKDOWN 1. Silents (1925-1945) 2. Baby Boomers (1946-1964) 3. Gen X (1965-1982) 4. Millenials/Gen Y (1983-2000) TASK 1. Assess your own generation Progress and Live, A be1er life for my children, The life my parents imagined for me. • People in my generaon have an exci<ng • People in my generaon have a realis<c view of vision for our future. ___ the future. ___ 100 – Almost • People in my generaon can see ways to make • People in my generaon do what is necessary Always their lives be1er. ___ to ensure we have what we need. ___ 75 – OTen • People in my generaon uncondi<onally • People in my generaon condi<onally respect 50 – Some<mes respect others, and deserve respect. ___ others, and earn respect. ___ 25 – Seldom • • 0 – Almost What has been can teach us what to change What has been can teach us why things are the Never for what could be.
    [Show full text]
  • Understanding Cognitive Age: the Boomers’ Perspective Iyer and Reisenwitz
    Understanding Cognitive Age: The Boomers’ Perspective Iyer and Reisenwitz UNDERSTANDING COGNITIVE AGE: THE BOOMERS’ PERSPECTIVE RAJESH IYER, Bradley University TIMOTHY REISENWITZ, Valdosta State University The baby boomer generational cohort consists of consumers born between 1946 and 1964. This study addresses this large, heterogeneous group and how cognitive age is a key discriminating variable that can be used in segmentation efforts. Results from the study indicate that baby boomers with a higher cognitive age will have less fashion interest, will report lower levels of innovativeness, and will be less socially involved. Also, higher cognitive age did not have an impact on brand/product loyalty or risk aversion. Implications for managers and academicians are discussed. THE BABY BOOMER Ingram 2006; Wolff 2007) as they age and their GENERATIONAL COHORT purchasing power increases accordingly (Rice 1988). Moreover, Gloede (2005) and Clement The baby boomer generational cohort, the gray (2004) contend that they are the most affluent market, or the third generation (Haynes 2004), group of consumers in US history. They control consists of consumers born between 1946 and 70 percent of the nation‟s wealth and spend one 1964. Baby boomers comprise over 40 percent trillion dollars annually (Chay 2005). They are of the adult population in the US (76 million), sophisticated consumers with money to spend which is substantially greater than the elderly and they are not averse to spending it on (26 million) and Generation X (46 million) products and services. Boomers are the biggest generational cohorts (Maples and Abney 2006). spenders at both malls and department stores, To illustrate the size and influence of this according to the International Council of group, it is predicted that, in 2011, when the Shopping Centers (Zmuda 2006).
    [Show full text]
  • Age-Generations in the Workplace: an Organization System Type and Space Use Preference Systems Analysis
    AGE-GENERATIONS IN THE WORKPLACE: AN ORGANIZATION SYSTEM TYPE AND SPACE USE PREFERENCE SYSTEMS ANALYSIS _______________________________________ A Dissertation presented to the Faculty of the Graduate School at the University of Missouri-Columbia _______________________________________________________ In Partial Fulfillment of the Requirements for the Degree Doctor of Philosophy _____________________________________________________ by BEVERLY A. COBERLY Dr. Ronald Phillips, Dissertation Supervisor July 2017 © Copyright by Beverly Coberly June 2017 All Rights Reserved The undersigned, appointed by the Dean of the Graduate School, have examined the thesis entitled AGE-GENERATIONS IN THE WORKPLACE: AN ORGANIZATION SYSTEM TYPE AND SPACE USE PREFERENCE SYSTEMS ANALYSIS Presented by Beverly A. Coberly A candidate for the degree of Doctor of Philosophy And hereby certify that in their opinion it is worthy of acceptance. _______________________________ Ronald Phillips, ArchD _______________________________ Thomas Henderson, PhD _______________________________ Stephen Jeanetta, PhD _______________________________ Deanna L. Sharpe, PhD _______________________________ Ruth (Brent) Tofle, PhD DEDICATION Doran, thank you for your unwavering support, encouragement and love. It’s been a journey to get to this point with this dreamed about degree. You have been supportive every step of the way and I thank you. I will always appreciate your love, friendship and for being the wonderful husband and father that you are. Jared, Emily, Jeff, Eve, Jena, Alijah, Jacob, Savanna, Benjamin, Wyatt and Christopher, (my children and grandchildren) I thank you for your unconditional love and for believing that Mom and Grandma could really do this at this point in my life. Thank you to my extended family at home and in Extension and at eXtension for your encouragement. There have been many people who have encouraged me on this journey, but specifically four supervisors have given me time or great encouragement to continue.
    [Show full text]