Instant File Delivery Software Version 3.01

Using DropChuteTM Instant file delivery software Version 3.01 Instructions for the DropChute family of software, including: l DropChute Pro l DropChute Enterprise The makers of HyperTerminal®, included l DropChute Lite with Microsoft Windows Information in this manual is subject to change without notice and does not represent a commitment on the part of Hilgraeve Inc. The software described in this manual is furnished under a license agreement. The software may be used or copied only in accordance with the terms of the agreement. It is against the law to copy the software on any medium except as specifically allowed in the agreement. No part of this manual may be reproduced or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without prior written permission of Hilgraeve Inc. RESTRICTED RIGHTS LEGEND Use, duplication, or disclosure by the Government is subject to restrictions set forth in paragraph (b)(3)(B) of the Rights in Technical Data and Computer Software clause of DAR 7-104.9(a). Contractor/Manufacturer is Hilgraeve, Genesis Centre, 111 Conant Avenue, Suite A, Monroe, MI 48161. TRADEMARKS Microsoft, MS-DOS, and Windows are registered trademarks of Microsoft Corporation. DropChute, HyperGuard, and CommSense are trademarks of Hilgraeve Inc. Commercial names of products from other manufacturers or developers that appear in this manual are registered or unregistered trademarks of those respective manufacturers or developers, which have expressed neither approval nor disapproval of Hilgraeve products. DropChute Lite, DropChute Pro, and DropChute Enterprise are protected by US Patents 5,319,776 and 5,553,271. Document version 3.01 Copyright Hilgraeve Inc. 1997 - 2000. All rights reserved. Simultaneously published in the U.S. and Canada. Printed in the United States of America. DropChute Lite, DropChute Pro, and DropChute Enterprise were designed and created by Chris Baumgartner, Jadwiga Carlson, Bob Everett, Matt Gray, John Hile, Vincent Jessee, Bob Kundrat, Susan Lewis, Dwayne Newsome, Paul Petrillo, Susan Pinson, Mike Thompson, Ron Vorndam, and Mike Ward. Document and online help written and produced by Mahler Associates, Inc., Ann Arbor, MI. Table of Contents Introduction What’s New in DropChute 3.0 . viii About This Manual . ix DropChute Manual Conventions . ix Text Conventions . ix Keyboard Commands . x Using a Mouse . x DropChute Help . xi Hilgraeve Customer Support . xii 1 Introduction to DropChute What You Will Find in This Chapter. .1-1 DropChute — User Benefits . .1-1 2 Installing DropChute and Creating Entries What You Will Find in This Chapter. .2-1 What You Need to Run DropChute . .2-1 What You Will Find in This Chapter. .2-1 What You Need to Run DropChute . .2-1 Installing DropChute for the First Time . .2-2 Installing DropChute Enterprise as a Service . .2-18 Other Installation Options . .2-28 Network Installation . .2-29 Automatically Importing Entries During a Silent Install . .2-32 Network Installation Procedure. .2-33 Windows NT Workstation Installation for Multiple Users . .2-33 Upgrading From a Previous Version . .2-34 Creating DropChute Entries . .2-34 Removing DropChute From Your System . .2-39 iv Table of Contents 3 Common Procedures What You Will Find in This Chapter . 3-1 General Procedures . 3-1 How to Begin. 3-2 Using an Agent to Help You with DropChute. 3-3 Accessing Global Options for Placing and Answering Calls . 3-3 Accessing Properties Pages . 3-5 Configuring DropChute to Use Your E-Mail Client . 3-7 Displaying the DropChute System Tray Icon . 3-8 Drag and Drop. 3-8 Exchanging Names and Icons . 3-9 Using Pop-up Menus . 3-9 Selecting Files . 3-17 Drag and Drop Files from Folder Windows . 3-18 Drag and Drop Files from the File Selector . 3-18 Use Windows Folders or a File Pop-up Menu to Select Files . 3-19 Send Files from Other Applications . 3-20 Receiving Files . 3-20 Picking Up Queued Files . 3-21 Receiving Notes . 3-21 Waiting for Calls . 3-22 When Receiving Is in Progress . 3-23 Sending Files. 3-23 Selecting and Queuing Files for Delivery or Pickup . 3-23 Sending Notes . 3-25 Sending File Updates. 3-26 Sending Notification . 3-27 Using DropChute Delivery . 3-30 When Sending Is in Progress. 3-31 Managing Files with the Outbox . 3-32 Changing the File List View . 3-32 Removing Files from the Outbox . 3-33 Sending Files in the Outbox . 3-33 Using the Deliveries Log Window. 3-33 Viewing Folders and Files Delivered to You . 3-34 Displaying the Event Log . 3-34 Table of Contents v Using the DropChute Chat Window . 3-35 Displaying the Chat Window . 3-36 Connecting to Chat . 3-37 Checking to See if the Other Person is Present . 3-37 Changing Font Style or Color . 3-37 Docking and Undocking the Chat Window . 3-38 Editing Text in the Chat Window . 3-39 Sending Text in the Chat Window . 3-39 Printing Text in the Chat Window . 3-39 Hiding the Chat Window . 3-39 Using DropChute Voice Communications. 3-39 Setting Up DropChute Voice Communications . 3-40 Talking to Another Person Through DropChute . 3-42 Understanding Voice Communications Messages . 3-43 Working with DropChute Entries . ..

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