Community Resources/Info for Families:

FINANCIAL Assistance with paying rent (Orange County)

- https://www.orangecountyfl.net/FamiliesHealthSocialSvcs/CrisisAssistanceProgram.aspx #.XnZvpPZFy70

Financial assistance for home owners/renters (Osceola County)

- https://www.osceola.org/covid19/financial-assistance/resident.stml

Free Spectrum Internet for 60 Days - https://www.spectrum.net/support/internet/coronavirus-covid-19-educational-internet- offer Call: 1-855-243-8892 to sign up for this offer

AT&T Support for Customers During COVID-19

- https://www.osceola.org/core/fileparse.php/7578/urlt/03212020_COVID19-Keep- Americans-Connected-Handout.pdf

Sprint support for customers during COVID-19

- https://www.sprint.com/en/landings/covid-19.html?ECID=vanity:covid-19

CVS Pharmacy Prescription Support

- Will deliver prescribed medications to customers for free to ensure those most vulnerable to the disease don’t have to venture out.

Aetna Prescription Support

- Will waive early refill limits on 30-day prescriptions for medicines typically needed to address chronic conditions like hypertension and asthma.

Uber Eats Delivery Fees Waived

- Will be waiving delivery fees for more than 100,000 independent restaurants in the U.S.

Comcast and Verizon support for customers during COVID-19

- Signed a pledge to keep Americans internet-connected for the next 60 days, even if people cannot afford to pay. https://www.businessinsider.com/coronavirus-internet-phone-fcc-pledge-keep-america- connected-online-isp-2020- 3?utm_source=feedburner&%3Butm_medium=referral&utm_medium=feed&utm_campaign =Feed%3A+businessinsider+%28Business+Insider%29

Goldman Sachs, AMEX, and Capital One

- Providing interest payment relief for credit card holders. https://www.nytimes.com/2020/03/17/your-money/loan-waivers- coronavirus.html#click=https://t.co/hrWQt8NF57

Student loans

- The federal government is automatically waiving interest on federal student loans for the foreseeable future. The Department of Education clarified that this does not mean that payments will be reduced, but rather that the entire payment will go toward a borrower’s principal balance.

ComEd, Duke Energy, FirstEnergy and PSE&G

- Offer energy bill assistance programs which may allow you to defer payments until a later date.

Florida Department of Economic Opportunity - Reemployment Assistance Benefits due to COVID-19 (Formerly known as unemployment assistance). The application for benefits can be filled out online for individuals whose hours have been cut or who have been laid off due to COVID-19 (individuals quarantined or taking care of a family member with a diagnosed case are also eligible). Orange County Government Rental Assistance - This program offers one-time rental assistance for those who are affected by the COVID- 19 crisis. To apply, individuals call to schedule an appointment. There is a list of required documentation on the website. Small Business Emergency Bridge Loan - These short-term, interest-free working capital loans are intended to “bridge the gap” between the time a major catastrophe hits and when a business has secured longer term recovery resources, such as sufficient profits from a revived business, receipt of payments on insurance claims or federal disaster assistance. Crisis Assistance Program: - Mortgage, rent and utility assistance for residents of Orange County who have insufficient resources to meet emergency needs. Appointments are made by calling (407) 836-6500. United Way Recovery Fund - In response to the COVID-19/Coronavirus pandemic, Heart of Florida United Way has established a fund to support Central Florida residents whose financial stability is being impacted. The focus of the fund is to support the ALICE (Asset Limited, Income Constrained, and Employed) population experiencing hardship due to decreased hours or unpaid leave. Salvation Army - Emergency financial assistance is available for individuals who have been an Orange County resident for at least one year. This resource is limited and individuals can call 407-423-8581 x26491 to schedule an appointment or receive more information. LGBTQ+ Zebra Coalition - Housing and telehealth mental health services for LGBTQ+ youth. Drop in center currently closed.

** Orange County: Water, Garbage & Utilities: Service disconnections for water customers are temporarily suspended through March 31. For assistance, please contact Orange County Utilities at 407-836-5515.

** For Orange County, evictions and utility shut offs have been suspended for the time being.

FOOD Burger King - Offering 2 free kids meals with the purchase of an adult meal ordered online or through the Burger King smart phone app. OCPS Grab-and-Go Meals - Grab-and-Go meals will be available for pick-up between 10 a.m. and 1 p.m. in the car loop of each school site. At this time, students must be present to receive the meals. District staff will distribute the meals directly to those in their vehicle (drive-thru service) upon arrival. In addition, meals will be given directly to students walking and/or riding a bike. Based on recommendations from our federal and state leaders, all meals should be taken home to eat. The following school sites will provide Grab-and-Go meals beginning March 23:

Aloma Elementary School - 2949 Scarlet Road, Winter Park, FL 32792 Apopka Middle School - 425 N. Park Ave., Apopka, FL 32712 Azalea Park Elementary School - 1 Carol Avenue, Orlando, FL 32807 Bonneville Elementary School - 14700 Sussex Dr., Orlando, FL 32826-3899 Carver Middle School - 4500 W. Columbia St., Orlando, FL 32811 Castle Creek Elementary Schools - 1245 N. Avalon Park Blvd., Orlando, FL 32828 Catalina Elementary School - 2448 W.29th Street, Orlando, FL 32805 - 6100 Oleander Dr., Orlando, FL 32807 Conway Middle School - 4600 Anderson Rd., Orlando, FL 32812 Dover Shores Elementary School - 1200 Gaston Foster Rd., Orlando, FL 32812 Dr. Phillips High School - 6500 Turkey Lake Road, Orlando, FL 32819 - 650 East River Falcons Way, Orlando, FL 32833 Eccleston Elementary School - 1500 Aaron Ave., Orlando, FL 32811 - 3100 Edgewater Dr., Orlando, FL 32804 Evans High School - 4949 Silver Star Rd., Orlando, FL 32808 Forsyth Woods Elementary School - 6651 Curtis Street, Orlando, FL 32807 Frangus Elementary School - 380 Killington Way, Orlando, FL 32835 Gotha Middle School - 9155 Gotha Road, Windermere, FL 34786 Hungerford Elementary School - 230 College Ave., Maitland, FL 32751 Ivey Lane Elementary School - 209 N. Silverton St., Orlando, FL 32811 Jones High School - 801 S. Rio Grande Ave., Orlando, FL 32805 Lake Gem Elementary School - 4801 Bloodhound St., Orlando, FL 32818 Lake Weston Elementary School - 5500 Milan Dr., Orlando, FL 32810 Lancaster Elementary School - 6700 Sheryl Ann Dr., Orlando, FL 32809 Liberty Middle School - 3405 S. Chickasaw Trail, Orlando, FL 32829 Maxey Elementary School - 602 E. Story Rd., Winter Garden, FL 34787 McCoy Elementary School - 5225 S. Semoran Blvd., Orlando, FL 32809 Meadow Woods Elementary School - 500 Rhode Island Wood Cir., Orlando FL 32824 Meadow Woods Middle School - 1800 Rhode Island Woods Cir., Orlando, FL 32824 Memorial Middle School - 2220 W. 29th St., Orlando, FL 32805 Mollie Ray Elementary School - 2000 Beecher St., Orlando, Florida 32808 Oak Ridge High School - 700 West Oak Ridge Rd., Orlando, FL 32809 OCPS ACE K-8 School - 701 W Livingston St., Orlando, FL 32801 Orlo Vista Elementary School - 3 N. Hastings St., Orlando FL 32835 Pine Hills Elementary School - 1006 Ferndell Rd., Orlando, FL 32808 Pineloch Elementary School - 3101 Woods Ave., Orlando, FL 32805 Rock Lake Elementary School - 408 N. Tampa Ave., Orlando, FL 32805 Rolling Hills Elementary School - 3607 Damon Rd., Apopka FL 32703 Rosemont Elementary School - 4650 Point Lookout Rd., Orlando, FL 32808 Sally Ride Elementary School - 9601 11th Ave., Orlando, FL 32824 Shingle Creek Elementary School - 5620 Harcourt Ave., Orlando, FL 32839 Tangelo Park Elementary School - 5115 Anzio St., Orlando, FL 32819 Union Park Middle School - 1844 Westfall Dr., Orlando, FL 32817 University High School – 2450 Cougar Way, Orlando, FL 32817 Washington Shores Elementary School - 944 W. Lake Mann Dr., Orlando, FL 32806 Wedgefield K-8 School - 3835 Bancroft Blvd., Orlando, FL 32833 - 2501 N. Hiawassee Rd., Apopka, FL 32703 Wheatley Elementary School - 1475 Marvin C Zanders Ave., Apopka, FL 32703 Wolf Lake Elementary School - 1771 W. Ponkan Rd., Apopka, FL 32712 Zellwood Elementary School - 3551 Washington St., Zellwood, FL 32798 Second Harvest Food Bank: - Food assistance provided locally. Search by zip code to find nearby locations. *Call before arriving to be sure times/locations have not changed! Loaves and Fishes Apopka - This faith-based organization provides assistance with food, baby items, toiletries, and prescriptions.

Free Children’s Meals in Florida Text: FLKIDSMEALS to 211-211 Call: 211

MENTAL HEALTH Coronavirus Sanity Guide - In times like these, we need practical, actionable ways of coping with stress, fear, and anxiety. The meditations, podcasts, blog posts, and talks on this page will help you build resilience and find some calm amidst the chaos. Florida Blue - Licensed clinicians are available to speak to anyone in Florida free of charge in both English and Spanish, including those who do not have insurance or have coverage with another health plan. The emotional support line can be reached at 833-848-1762 Crisis Text Line - Text from anywhere in the USA to text with a trained Crisis Counselor. Every texter is connected with a Crisis Counselor, a real-life human being trained to bring texters from a hot moment to a cool calm through active listening and collaborative problem solving. Free, confidential 24/7 support with a Crisis Counselor - Text “HOME” to 741741. Coping with a Disaster or Traumatic Event: Centers for Disease Control and Prevention (CDC). Resources on how to take care of emotional help, helping children cope, etc. Aspire Health Partners – - Mental Health Assistance & Support 407-875-3700 Ext. 2 National Child Traumatic Stress Network (NCTSN) - Knowing important information about the outbreak and learning how to be prepared can reduce your stress and help calm likely anxieties. This resource will help you think about how an infectious disease outbreak might affect your family—both physically and emotionally—and what you can do to help your family cope.

Suicide Prevention Lineline - The National Suicide Prevention Lifeline is a national network of local crisis centers that provides free and confidential emotional support to people in suicidal crisis or emotional distress 24 hours a day, 7 days a week. Committed to improving crisis services and advancing suicide prevention by empowering individuals, advancing professional best practices, and building awareness. 1-800-273-8255 Eating Disorder & Mental Health FREE Online Support Groups RESIDENTIAL PROGRAMS Eckerd: Residential for girls. (12-18) They have availability. https://www.eckerdhelpsgirls.com/ CHILDCARE Child Support Updates: How to handle your child support case without visiting a local Child Support Office RESOURCES FOR YOUNG KIDS Busy Toddler: Great indoor activities, especially for young children. Khan Academy: A valuable educational resource that has daily schedules and educational livestreams for kids who are off school. Ideas for Social Distancing: If you’re looking for ideas of how to pass the time with your kids, this is a great crowd-sourced list.

DOMESTIC VIOLENCE Harbor House of Central Florida: This nonprofit provides emergency shelter for families in crisis, as well as counseling, legal advocacy and other services. Pets accepted. 24 Hour Crisis Hotline: 407-886-2856 Email: [email protected] SafeHouse of Seminole: Provides emergency shelter, personal and legal advocacy, counseling services, crisis intervention, and youth and community prevention education, among other services. 24 Hour Hotline: 407-330-3933 Victim Service Center: This certified rape crisis center in Orange, Osceola and Seminole counties serves victims of sexual assault, violent crime and traumatic circumstances through free and confidential crisis intervention, therapy, advocacy and outreach. For victims of any type of trauma, Victim Service Center provides confidential care. Modifications have been made due to COVID-19, but most programming is still available. 24 Hour Hotline: 407-500-4325 Text (8am-5pm): 407-497-6701

OCPS DIGITAL LEARNING Coronavirus Internet Offer For Students: Spectrum is offering 60 days of free internet for students K-12. Spectrum News 13 live stream is also free to the public Call: 1-844-488-8395 -- Installation fees will be waived Comcast: "Internet Essentials" Package Free: Available for low-income customers for 60 days. Distance Learning with OCPS: Need to know information, Parent Lunch & Learn: Coping 4.0 - March 27, 2020 @ 11:30am-12:30pm

Instructional Contingency Plan: Logistics and guidance for OCPS’ emergency school closures Students: OCPS Continue Learning Online: Support for students and distance learning

MEDICAL CDC: Learn about COVID-19 : Symptoms & Testing, What to Do if you are Sick, Caring for the Sick, FAQ Florida Department of Health COVID-19 Hotline - available 24/7: (866) 779-6121 COVID-19 Updates: Orange County, FL: Drive-thru testing information, frequently asked questions. Orange County Government Crisis Assistance Hotline: 407-836-6500 Primary Care Access Network (PCN) - For residents of Orange County, this network includes health providers serving the uninsured and underinsured. For medical concerns unrelated to COVID-19, individuals may contact the listed providers regarding eligibility.

IMMIGRATION Hope Community Center - This organization works specifically with families from Mexico and Central America specific to immigration. While their offices are closed, individuals may call 407-880- 4673 and press 1. They also have a resource list in English and Spanish that can be accessed here.

MISCELLANEOUS Neighborhood Centers for Families (NCF): These centers are located around Orange County and offer a variety of services. For the time being, all offices are closed and services are provided over the phone.