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Business Services in Warsaw Business Services in Warsaw Report prepared for the City of Warsaw by the Association of Business Service Leaders (ABSL) in cooperation with JLL, Randstad and Randstad Sourceright Project coordinator: Janusz Górecki, Head of Sector Research & Analytics, ABSL [email protected] www.absl.pl Interested in cooperation with ABSL? Please contact: Paweł Panczyj, Chief Development Officer, ABSL [email protected] Investor support in Warsaw: THE CITY OF WARSAW Economic Development Department ul. Smolna 4, 00-375 Warsaw +48 22 44 32 220 / +48 22 44 32 244 [email protected] www.um.warszawa.pl Layout and printing: www.ponad.pl Table of Contents 1 Why Warsaw? 4 2 Business services centers in Warsaw 10 3 Investors about themselves: success stories 30 4 The labor market 34 5 Warsaw office market 48 6 Time accessibility of Warsaw centers 56 7 Quality of life and business support 60 8 Investor support 64 1 WHY Warsaw? Warsaw is Poland’s main economic and business hub. The capital is also one of the most important and largest metropolises in Central and Eastern Europe, with tremendous investment potential. The city’s modern economy features a significant knowledge-based services sector including business process outsourcing centers (BPO), shared services centers (SSC), IT centers, and research and development centers (R&D). This report presents the most important information on the business services sector in Warsaw. It also discusses selected aspects of the local labor market, the office real estate market, time accessibility, quality of life and support available to investors from local authorities. Source: Shutterstock Business Services in Warsaw 5 Why Warsaw? FIGURE 1 KEY FEATURES OF WARSAW AS AN ATTRACTIVE BUSINESS SERVICES LOCATION The most important economic, High quality of higher education. educational and cultural location In the QS EECA University Rankings 2018, the University of Warsaw (the country’s largest) came in 6th among in Poland. 200 of the best universities in the Emerging Europe and Central Asia region. One of the three largest business The University of Warsaw is at the top of the Higher Education Perspectives Ranking 2018, which classifies services locations in Central the best Polish higher education institutions (equal and Eastern Europe – featuring top with Jagellionian University in Kraków). Warsaw University of Technology came in third among public a mature, continually developing universities. Kozminski University came in first among sector. private universities in Poland. The largest office market rd in Central and Eastern Europe. 3 position in Europe Warsaw’s position in the “European The best-connected metropolis cities and regions of the future 2018/19” (fDi Intelligence, Financial in Poland. Times) ranking in the Business Friendliness category – following One of Poland’s three top London and Dublin. locations in terms of overall satisfaction of business services In the main group of cities of the future, Warsaw came in 11th centers with a place for doing (2nd in Eastern Europe). Warsaw business (ABSL ranking). also came first in the “Polish cities of the future 2017/18” Competitive operating and ranking (fDi Intelligence). employment costs compared with the largest cities in the USA or Western and Northern Europe. Warsaw New york london tokyo 12:14:38 06:14:38 11:14:38 19:14:38 Source: ABSL own study 6 Business Services in Warsaw Why Warsaw? S7 61 S8 Tri-City FIGURE 2 LOCATION OF WARSAW A1 Białołęka Szczecin Białystok Bydgoszcz Bielany Targówek Żoliborz Berlin Praga-North Rembertów Bemowo A2 Poznań A2 Praga-South Wesoła Wola Śródmieście Warsaw Łódź 92 Ochota A2 Ursus Wawer Mokotów A4 Lublin A1 Dresden Wrocław S2 Włochy A2 Wilanów Katowice 17 Kraków Ursynów Prague A4 Rzeszów Ostrava Lviv Brno S8 S7 79 Source: ABSL own study Košice TABLE 1 Wiedeń Bratysława DISTANCES AND ANTICIPATED TRAVEL TIMES TO SELECTED CITIES Warsaw is the leader Travel time in financing public transport Distance (in km) in Poland. It spends a larger By car By train By plane portion of its budget for that Berlin 520 5h 30min 6h 20min 1h 30min purpose than other large Frankfurt am Main 890 10h 00min 10h 45min* 1h 45min Polish cities. Per capita, Amsterdam 1,100 11h 30min 13h 00min* 2h 00min Warsaw spends 80% more Moscow 1,150 14h 30min 19h 00min 2h 00min on public transport than Paris 1,370 15h 00min 14h 45min** 2h 30min the next city in the ranking. London 1,450 17h 00min 21h 00min*** 2h 30min * One asterisk means one transfer required Sources: Deutsche Bahn, Goeuro, Google Flights, Google Maps, PKP PLK Source: www.transport-publiczny.pl Business Services in Warsaw 7 Why Warsaw? S7 61 S8 FIGURE 3 OUTSIDE ACCESSIBILITY OF THE CITY Białołęka Bielany Targówek Żoliborz Praga-North Rembertów Bemowo Praga-South Wesoła Wola Śródmieście 92 Ochota A2 Ursus Wawer Mokotów S2 Włochy A2 Wilanów 17 Ursynów S8 S7 79 Outside accessibility of the city Warsaw is located in the center of Poland, where (WAW), which provides access to the most important the most important European roads (E30, E67 global hubs (including London-Heathrow, Frankfurt – Via Baltica, E77, E372) and railways (E20, E65, am Main, Chicago-O’Hare, Paris-Charles de Gaulle, E75 – Rail Baltica) connect. Good access to road Beijing, Madrid, Amsterdam, Dubai, Hamad) and transport is provided by the A2 highway and the S7, 51 cities around the world. It is Poland’s largest S8 and S17 express roads. Warsaw is also a large rail airport. Also, 33 km from the city center there hub for the following lines: No. 1 (to Katowice), No. 2 is another airport, Warsaw-Modlin (WMI), with (to the Belarusian border), No. 3 (to the German connections to 10 European capitals. Numerous border), No. 6 (to the Belarusian border), No. 7 investments are currently underway, which will (to the Ukrainian border), No. 8 (to Kraków), and systematically expand the city’s transport access. No. 9 (to Gdańsk). Rail lines running from Poland’s northern to southern and western to eastern borders cross in the city. Warsaw is home to Chopin Airport 8 Business Services in Warsaw Why Warsaw? Reykjavík Chopin Airport Warsaw-Modlin (WAW) (Wmi) Bergen Distance and travel time from city center Helsinki 7 km / 20 min 33 km / 45 min Oslo Saint Petersburg Tallinn Stockholm Number of destination countries Moscow Glasgow Belfast Edinburgh Göteborg 51 13 Tokyo Riga Newcastle Billund Seoul Number of air destinations Dublin Malmö Liverpool Leeds Beijing Shannon Copenhagen Palanga Vilnius Toronto Manchester Doncaster-Sheffi eld Singapore Kaliningrad 121 48 Kaunas Minsk Los Angeles East Midlands Gdańsk Astana Birmingham Hamburg Chicago Szczecin Dubai Total number of passengers Bristol Hannover London Amsterdam New York Berlin Doha Eindhoven Poznań Modlin 15.75 M (2017) 2.9 M (2017) Newark Cologne / Bonn Tel Aviv Zielona Góra Warsaw Gran Canaria Brussels Düsseldorf Sharm el-Sheikh Wrocław * * Lublin Kiev Frankfurt Kharkiv 18 M (2018 ) 3.1 M (2018 ) Tenerife Katowice Hurghada Luxembourg Prague Rzeszów * forecast * forecast Agadir Nuremberg Kraków Marsa Alam Paris Stuttgart Lviv Number of airlines Kutaisi Kosice Munich Zaporizhia Bratislava Tbilisi Basel Vienna Chișinău 31 1 Yerevan Budapest Geneva Zurich Odessa Bordeaux Selected airlines flying regular scheduled flights Lyon Cluj-Napoca Santander Ljubljana Milan Venice Zagreb LOT Polish Airlines, Wizz Air, Bergamo Pula Belgrade Porto Bucarest Ryanair, Lufthansa, Emirates, Air Ryanair Toulouse Bologna Nice France, British Airways, KLM Rimini Zadar Pisa Split TABLE 2 Madrid S o fi a Barcelona Burgas NUMBER OF DIRECT FLIGHTS OPERATED PER WEEK Lisbon Rome Dubrovnik TO SELECTED DESTINATIONS AND FLIGHT TIMES Podgorica Skopje Istanbul Valencia Bari Faro Alghero Frankfurt am Main 50 1h45min-1h55min Brussels Charleroi 10 2h05min Palma Naples Thessaloniki Sevilla Amsterdam 43 2h05min-2h15min Paris Beauvais 4 2h20min Alicante Cagliari Paris Charles de Gaulle 47 2h25min-2h35min London Stansted 23 2h30min Malaga Corfu London Heathrow 40 2h40min-2h50min Madrid Barajas 4 3h35min Lamezia Terme London City* 12 2h45min Athens * from 7 January 2019 Catania Source: www.lotnisko-chopina.pl, www.modlinairport.pl, Google Flights Warsaw-Modlin (WMI) Chopin Airport (WAW) Malta Larnaka Business Services in Warsaw 9 Why Warsaw? Reykjavík FIGURE 4 AIR TRANSPORT Bergen Helsinki Oslo Saint Petersburg Tallinn Stockholm Moscow Glasgow Belfast Edinburgh Göteborg Tokyo Riga Newcastle Billund Seoul Dublin Malmö Liverpool Leeds Beijing Shannon Copenhagen Palanga Vilnius Toronto Manchester Doncaster-Sheffi eld Singapore Kaliningrad Kaunas Minsk Los Angeles East Midlands Gdańsk Astana Birmingham Hamburg Chicago Szczecin Dubai Bristol Hannover London Amsterdam New York Berlin Doha Eindhoven Poznań Modlin Newark Cologne / Bonn Tel Aviv Zielona Góra Warsaw Gran Canaria Brussels Düsseldorf Sharm el-Sheikh Wrocław Lublin Kiev Frankfurt Kharkiv Tenerife Katowice Hurghada Luxembourg Prague Agadir Nuremberg Kraków Rzeszów Marsa Alam Paris Stuttgart Lviv Kutaisi Kosice Munich Zaporizhia Bratislava Tbilisi Basel Vienna Chișinău Yerevan Budapest Geneva Zurich Odessa Bordeaux Lyon Cluj-Napoca Santander Ljubljana Milan Venice Zagreb Bergamo Pula Belgrade Porto Bucarest Toulouse Bologna Nice Rimini Zadar Pisa Split Madrid S o fi a Barcelona Burgas Lisbon Rome Dubrovnik Podgorica Skopje Istanbul Valencia Bari Faro Alghero Palma Naples Thessaloniki Sevilla Alicante Malaga Cagliari Corfu Lamezia Terme Athens Catania Malta Larnaka 2 Business services centers in warsaw Warsaw is in 2nd place in Poland and in Central and Eastern Europe
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