Where Hendricks County Business Comes First

October 2017 | Issue 0146 www.businessleader.bz

Vintage and used guitar shop owner ‘loves it all’ Page 17

Chet Cromer explains, Brownsburg orthodontist Dr. Jayme Adelsperger The bleeding edge of shares her game plan for effectiveness as a mother, tech...Is it worth it? professional and community volunteer - page 8 Page 9

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“The way a team plays as New town a whole determines its success. You may have rankings a the greatest bunch of individual stars in the good sign world, but if they don’t The town of Avon was recently selected play together, the club by Money Magazine as the country’s won’t be worth a dime” 17th best place to live for cities with a population between 10,000 – 100,000 ~ Babe Ruth residents, for the year 2017. A lot can be gleaned from such a ranking. According to the publication, researchers based their decision on the following factors: economy, cost of living, education, housing, crime, amenities and ease of living. Humor Keeping the wolves at bay By Gus Pearcy Crisis communication is one aspect of public couldn’t buy a bottle of the most popular pain A few years ago, a new word was officially relations that actually plans for the inevitable reliever because safety was the byword. At the added to the Oxford English Dictionary. Titanic of your business (It’s a shame that no time, it cost more than $100 million to do the Borrowed from the German language, one consulted a PR pro before making the recall which today would cost more than a schadenfreude is enjoyment in another’s claims of unsinkability. Such grandiose claims quarter of a billion dollars. humiliation. We don’t have a word that sums are just asking for it). The best pros compose Eventually, (for the kids in the audience) it up this feeling as well as schadenfreude. Plus, a plan before the need. How do they do that? was determined that the cyanide was added to it sounds really cool when you whip it out in Are they prophetic? No, but if you think about the bottles after manufacturing. It only affected everyday conversation. it, a crisis is just a deviation from your mission. the Chicago area. Future deaths were, no Of course, this is good news and a point Many of our readers, no doubt, enjoyed Staying true to your mission is the key to doubt, stopped by the swift action of the parent of pride for the folks of Avon. It suggests watching Hilary Clinton lose the 2016 weathering a crisis. But it can also dictate your company. The plan obviously included a list of the town of 20,000 is a vibrant and presidential election. This is a prime example actions when the worst happens. all media outlets and contact info. It probably growing community. However, the rest of of schadenfreude. When you think about For instance, in 1982, seven people tragically had a strategy for warning the public and, with Hendricks County should also see this as a it, this otherwise unnameable joy seems to died when they ingested Tylenol capsules safety as the goal, the recall was initiated so good indicator. be swelling. Cole Porter said it best when he laced with cyanide. The incident threatened fast you probably would get a headache if you In 2015, unfortunately no Hoosier wrote, “I get no kick from champagne,” but I to put mega corporation Johnson & Johnson watched it. towns made the cut. The next year, only am tickled to see you get your comeuppance. in serious trouble with the Tylenol-ingesting Get a PR professional to help you form a one Indiana city was included in the top 50 This newfound pastime wreaks havoc on public. But the mission of the company crisis communication plan for your business places to live. That honor went to Fishers, businesses. If something goes wrong for a put the customer’s safety first, always. The because there won’t be time to come up with business, or is perceived to go wrong, many IN, which ranked in at number 30. This reaction was swift. J&J went on the offensive one when the proverbial cyanide hits the fan. of the Twittersphere will lash out with what is year, Fishers moved up to the number one and asked the media to publish and broadcast Gus Pearcy is a contributing columnist best described as schadenfreude. immediate warnings when it was determined to the Hendricks County Business Leader. spot and three more Indiana towns made It also happens at the most inopportune that Tylenol was the common denominator. He may be reached at (317) 403-6485 it in the top 25: Carmel #16, Avon #17 and moment, too. No one expects the worst until They also stopped all advertising of Tylenol or [email protected]. Gus blogs Greenwood, IN #22. frequently at guspearcycommunica- it befalls them. However, there is one breed of until the source of the problem was identified. Further, the methodology used by tions.wordpress.com. professional whose job it is to prepare for the Then, they recalled all Tylenol nationally. You Money Magazine took steps to provide a worst: your public relations human. diverse list of American cities. To do this, it allowed no more than four cities per The Hendricks County Business Leader state. Indiana used up those four spots in is published by Times-Leader publications, the top 25 (out of the top 100). It seems LLC. Content published alongside this icon is Times-Leader Publications, LLC sponsored by one of our valued advertisers. safe to assume that more Hoosier towns 6319 E. U.S. Hwy 36, Ste 3C, Mailbox #16 would have placed had it not been for the Avon, IN 46123 • Phone: (317) 451-4088 Sponsored content is produced or commissioned four-city limit. Email: [email protected] by advertisers working in tandem with Times- With that being said, the study not only Leader’s sales representatives. Sponsored content may not Founder & Publisher reflect the views of The Hendricks County Business Leader shines a positive light on Avon, but all of Richard K. “Rick” Myers www.businessleader.bz Director of Operations Sharon Hostetler publisher, editorial staff or graphic design team. The Hendricks Hendricks County, the Indianapolis metro Editor Chris Cornwall County Business Leader is devoted to clearly differentiating Copyright 2017© area and the great state of Indiana. Contributing Writer Gus Pearcy between sponsored content and editorial content. Potential Times-Leader Publications, LLC Design/Production Leigh Schrier All rights reserved. advertisers interested in sponsored content should call (317) 300-8782 or email [email protected]. Local Decisions. People You Know. We know that you are in this for the long haul with a dedication few can understand. 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From The Publisher Hit the gym and help HRH 4th quarter push cancer patients Foundation could happen at Crossfit Unbreakable in Plainfield Eat During Cancer Treatment, which will Gala celebrates is hosting its annual fundraising event be distributed to newly diagnosed cancer Chambers’ Expo on Saturday, Oct. 7 to benefit cancer patients. Extra funds will help patients new hospital There is much going on in Hendricks patients at Hendricks Regional Health. in need pay for utility bills and groceries. County as we enter the 4th quarter. As The event will be held from 9-11 a.m. at The idea is part of collaboration between and telestroke I’ve stated in the past, there are two their gym, 2198 Reeves Road, Ste. It’s $20 Crossfit Unbreakable and Hendricks critical times of the year for business: the to participate and includes two different Regional Health. Pre-registration is program 1st quarter - push hard for a strong start workouts. The money raised will be used preferred. Contact Kelly Daum at kdaum@ The 2017 Hendricks Regional Health and the 4th quarter where you push hard to buy 300 copies of the book, What to mac.com to sign up. Foundation Gala will take place Friday, Nov. for a strong finish – not that the time in 10, at the new Brownsburg Hospital, 5492 between isn’t important, it certainly is. North Ronald Reagan Parkway. In addition For those of you who are a member to first-look tours of the facility, the evening of one of our four chambers – and features a welcome reception and dinner, you’re looking for that 4th quarter push Engelhardt named new private concert by Grammy-nominated - don’t forget to participate in the first- musical guest Foreigner, and a silent and ever Chambers’ October Expo, Oct. 25, live auction. HRH invites the public to 3 – 7 p.m. at the Hendricks County 4-H Hendricks GOP Chair attend and help raise money to provide Fairgrounds and Conference Complex’s Anne Engelhardt will serve as the next to serve as commissioner of the Indiana cutting-edge, lifesaving emergency care to Expo Hall. This member-to-member Hendricks County GOP Chairman after Department of Local Government Finance. the community. Corporate tables are $5,000 networking opportunity is free; however being elected during the Sept. 16 caucus. Greg Irby was appointed to take over as (eight seats per table; includes recognition). if you’d like to set up a table, the cost is Engelhardt is the former Vice Chairman Hendricks County GOP Vice Chairman. Individual tickets (limit two per person) are $25 (table set-up is limited to chamber and will replace Wes Bennett who was on sale as well for $250. For those interested members only). Registration deadline is recently appointed by Gov. Holocomb in purchasing a table or making a donation Oct, 20 at 4 p.m. to the Telestroke Program, please call the You may go through your respective Foundation’s Executive Director Sue Bogan chamber to register. Phone numbers are: at 317-745-7376. Individual tickets may be Avon (317-272-4333); Brownsburg (317- purchased online at SupportHendricks.org/ Gala. 852-7885); Danville (317-745-0670) and Plainfield (317-839-3800.) While table set-up is limited to chamber Beth Harlin’s Story members only, the doors will be open for non- members. Food and beverages After her niece lost her life to Plainfield Lions – including adult beverages – will be cancer, Beth Harlin honored available. her memory by starting the annual fruit sale As a member of all four chambers I “Miracles for Melanoma Fund’ appreciate the networking opportunities that they create. This is yet one more at the Community Foundation fundraiser example. I look to seeing you to spread melanoma awareness. at what we should all hope will become The Plainfield Lions Club is conducting a long-standing...business event in Partnering with HCCF, Beth its annual fruit sale fundraiser. This year Hendricks County. the Lions are taking orders for Texas Navel The Business Leader just updated its connects her passion with action Oranges and Texas Red Grapefruit. Fruit mailing list effective this mailing. There by making grants every year to orders will be taken through Nov. 10 with may be some of you who are new to the provide cancer education and delivery in early December. Money raised HCBL, which just celebrated its 12th - protective supplies to our will go towards the many projects the to anniversary. Welcome! If you have any community. Call HCCF today benefit the local community, including scholarships for high school students as questions, please don’t hesitate to reach to support the causes YOU well as helping out the five state projects me via email at [email protected] or by care about! of the Indiana Lions and the Lions Clubs phone at (317) 451-4088. International Foundation whose mission is to support the efforts of Lions Clubs and Rick Myers is founder and publisher of partners in serving. For more information the Hendricks County Business Leader. or to place an order, please contact Gene Email: [email protected] Young at (317) 839-4021 or via email at 317.268.6240 [email protected] or Tom Iles at (317) 600- www.hendrickscountycf.org 5193 or via email at [email protected]. Hendricks County Business Leader businessleader.bz • October 2017 7

Money Matters Future of cryptocurrency is tough to decipher By Jeff Binkley I had an interesting conversation with a these startups create digital currencies that I’m a student of economics so I’ve interesting. The key expression there is 16-year-old the other day. He asked about can convert into cash immediately. been thinking about what happens “static supply of goods and services.” If bitcoin and whether or not he should sink Others have found some when cryptocurrencies become so that supply stays static, i.e. doesn’t grow, all his summer earnings into it. Bitcoin, measure of success in mainstream that they actually and more “money” digital or otherwise, are for those of you who don’t know, is a becoming mediums need to be considered part of chasing that supply, well then, prices will cryptocurrency. It is a form of money that of exchange of the “money supply.” When probably rise. That’s why money supply can only exists digitally. It is not backed by value digitally people use dollars, the be a canary in the coal mine as an indicator anything other than the perceived value of between buyers money supply is just of inflation ahead. But what if the canary those who hold and trade in it. Is it real? and sellers of the total amount of is invisible? 900 “canaries” are difficult to Well, I logged on to pay my satellite bill last goods and dollars in circulation. follow especially if they’re invisible. As week and I had the option of paying in, you services. But if a new bunch of for bitcoin as an investment for a 16-year- guessed it, Bitcoin. (I paid with an echeck Especially currencies become old, a 60-year-old or any age in-between? drawn against the good old US Dollar held the kinds of available that can all That’s a tough call. It’s a brave new world. in my bank.) transactions be used to buy goods So be careful. I don’t know what the future of between the and services (legitimate cryptocurrencies is but I do know that buyers and or otherwise), the money they’re being created from scratch, sellers of services supply grows. Therefore, literally out of thin air. And the number of or products that the growing use and cryptocurrencies is growing. Bitcoin may be both the buyer and availability of cryptocurrencies Jeff Binkley is the Founder and the best recognized but at press time there seller don’t want a could cause the total available Managing Director of Binkley Wealth are almost 900 different cryptocurrencies government or police agency money supply to balloon. And what Management Group. He can be reached at [email protected] or in circulation. There have been dozens to know about or the amounts being happens when more money begins to (317) 697-1618. of startup companies now that have had exchanged. chase a current static supply of goods ICO’s or Initial Coin Offerings. Some of and services? That’s when it gets really

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Dr. Adelsperger’s list…

Five books that have had an impact on you: n The Bible - best blueprint for how to live well n Outliers: The story of success Brownsburg orthodontist Dr. Jayme Adelsperger by Malcolm Gladwell n The Big Picture shares her game plan for effectiveness as a mother, by Tony Horton n Grit professional and community volunteer by Angela Duckworth By Lindsay Doty n The 7 Habits of Highly Effective People 4:30 a.m.: Alarm goes off. Dr. Jayme coming into a community being the young And when it comes to patient by Steven Covey Adelsperger wants to work out before her person,” she remembers. “In my first month, relationships and hiring, she believes in the day begins. I had four patients. So, it was slim pickings.” age-old Golden Rule: Treat others like you Shortcuts that help balance it all: 5:30 a.m.: Coffee and a shower. She worked the few contacts she had and would like you would want to be treated. 6:00 a.m. Quick check to see if her two hit the pavement networking with other “I have learned over the years to hire n Healthy food prep on weekends like cutting girls are up and getting ready for school. dentists, volunteering at schools and getting positive people. You can teach skills, but veggies and stocking the freezer with go-to 6:30 a.m. Adelsperger is out the door. involved in her new community. Over you can’t teach people to be nice,” she adds. staple meals like veggie burgers. Her husband makes sure the girls get on the time, she was able to build her practice. To spread that same message, n Hiring a cleaning lady. school bus. During the “growing years,” she also had Adelsperger is also involved with local n Working out early in the morning or when 6:45 a.m. Team meeting at her practice, two girls (now a 7th grader and high school schools and nonprofits, like Habit of the the kids are in bed. Adelsperger Orthodontics in Brownsburg, sophomore). She credits a trusty babysitter Heart that helps area children and families n with her staff of 11 women before patients and an amazing husband—he grocery shops in need. Leaving work at work as much as possible and having a day to be “mom” during the begin arriving for appointments, something and cooks!—as key to the balance. “I think everybody can give back in some school week helps. that continues for the rest of the day. “I’m very lucky in that department. He’s way, it doesn’t have to be money, it can be 5:30 p.m. Back at home (provided the unreal. I can’t say enough wonderful things your time,” she said. girls don’t have any scheduled sports or about him.” And no matter what’s on her busy school events) the family enjoys a healthy With time management and a sense of agenda, time management—and an open How Dr. Adelsperger dinner together. As a group, they like to humor, they made it work. mind— seem to keep the balance. do stuff outdoors like hiking and weekend “The two of us are both partially insane,” “I think you can have it all, but did it: triathlons. laughs Adelsperger. I think you have to be a No, this isn’t a biography of a “doctorbot.” In 2007, she moved her practice into a realist and realize that your What’s the best advice you ever received? No one is in charge of your happiness except While Dr. Jayme Adelsperger may seem like new office that she had designed. She felt life is not going to be a you and “whatever you do, work at it with all a Supermom, she’s pretty realistic about the like things were in balance, both personally Pinterest board.” your heart, as working for the Lord and crazy professional/personal balance that so and professionally. But if it was, we’d say not for men.” Col.3:23 many families strive for. The orthodontist “My kids were getting a little older and it she “nailed it.” and mother of two admits: it’s never all was just all coming together. Every stage of Best business decision I ever made: perfect. life has something cool, but I think I kind To hire a team full of positive, happy “Trust me. I go to bed sometimes of felt like, Ah, I don’t have to struggle so people. I can teach skills, but it is close to impossible to teach with dirty dishes in the sink. There were much now. I kind of had it figured out.” someone to be kind. nights where my house was a disaster. I To keep that balance, she’s had to make know people say I have some perfect life adjustments along the way. When the Worst advice you ever received? sometimes, but I hide my crazy well,” she business was established enough, the busy I had a guy I dated for a bit in laughs. mom (who says at times she was sleep college ask why I wanted to go The Indiana native is living out her dental deprived) started taking Fridays off to spend to dental school, didn’t I want a dreams. After her own experience with more time with her girls. family? My dad always told me I could do anything and I think to braces as a kid, she became fascinated with “These people need me and I want some degree if you plan well you the process. She was encouraged by her desperately to be their mother as well as be can have it all! pediatric dentist (who happened to be the an orthodontist and I don’t think I can do first female dentist in the state) to study both things well without dialing it back a hard and pursue a career in orthodontics. little bit,” she said. In five years I want to… Flash forward to 1998. Fresh out of Although Dr. Adelsperger does her have raised two independent, happy Indiana University School of Dentistry, best to separate the roles of mom and girls and enjoy watching them blossom as adults. Hopefully, John and I have Adelsperger and her husband (an oral orthodontist, the 46-year-old says her more travel adventures planned as well! surgeon whom she met at dental school— maternal side has helped her practice, yes, their kids will have good teeth) decided considering 70 percent of her patients are to set up their life in the Indianapolis area. kids and teenagers. Adelsperger made the decision to start “I think they kind of see me as mom her own practice in a small leased office in or a teacher. A lot of them will call me Dr. Jayme Adelsperger Brownsburg, the second shop in town at the Mrs. Adelsperger which is super cute. So, Photo by Rick Myers time. I think I connect with them on that level “It was a struggle for the first five years. and get them to do things I want them to Orthodontics is very a referral-based do… like wear their rubber bands.” business. I was young and it was hard Hendricks County Business Leader businessleader.bz • October 2017 9

Open 4 Biz TECH Savvy The ​ ​bleeding​ ​ 21-year-old to deliver edge ​ ​of​ ​tech…​ ​ sit-down restaurant food to Is ​ ​it​ ​worth​ ​it? Powerful local doorsteps Is ​it ​possible ​that ​16 ​years ​have ​passed ​ since ​Steve ​Jobs ​stood ​on ​stage ​and ​bold- ly ​proclaimed ​that Apple’s ​new ​device, ​the ​ solutions By Chris Cornwall iPod, ​would ​put ​“1000 ​songs ​in ​your ​pock- Danville native Alek Cunningham et?” ​Yet ​here ​we ​are, ​with ​a ​new ​iPhone ​just for powerful recently started his own restaurant-food about ​to ​hit ​the ​shelves, ​and ​the ​world ​is ​ delivery service called Danville Eats, the once ​again ​all ​about ​Apple. businesses. first of its kind for the area. Although he What ​is ​it ​about ​the ​“bleeding ​edge” ​of ​ is only 21-years-old, he says he has already tech ​that mak​ es it​ ​so ​enticing? ​It’s one thing had all the advantages needed to get the to pick a tried and tr​ ue t​ool ​and inc​ orpo- business off the ground: delivery experience, rate ​it ​into ​our ​business ​or ​daily ​life, ​but ​all ​ a working car, and the drive to succeed. too ​often ​we ​want ​to ​jump ​on board ​with ​ Businesses similar to Danville Eats have new ​technology ju​ st b​ ecause ​it’s ​there. ​ popped up over the years, beginning with In ​my ​world ​as ​the ​owner ​of ​a ​tech ​busi- larger cities like Chicago. They provide ness, ​I’m ​often ​asked, ​“what ​about ​this,” ​or ​ customers with an alternative to pizza when “I sa​ w Such-and-such on this website, can ordering out. And since pizza was just about we do that?” ​We love doing ​fancy t​hings ​ the only food in the Danville available for with t​echnology ​for ​our clients and​ e​ xplor- delivery, Cunningham saw the potential in ing ​new ​opportunities ​with ​them, ​but ​my ​ being the first to offer more options. first ​response ​is ​almost ​always ​a ​simple Delivering pizza, however, has given him question: ​“WHY?” ​If ​this ​wasn’t ​on ​your ​ some valuable experience. Cunningham priority ​list ​when ​we ​started ​this ​project, ​ delivered pies for Pizza Hut, Danville and why ​is ​it ​suddenly important ​after ​you ​saw ​ Pizzaville, Avon for a few years. He said this it ​on s​ omeone e​ lse’s ​website? ​ helped him learn to navigate the area, like There ​are ​some ​great ​tried-and-true ​ which roads to use during rush hour, or the nuances of each neighborhood. pieces ​of ​technology ​out ​there ​today ​that ​ didn’t ​exist ​5 ​years ago. ​Cloud-based ​tools ​ Cunningham’s first challenge will be Alex Cunningham, owner/operator of resturant adding local restaurants to his network. And delivery business Danville Eats. such ​as ​Office ​365 ​and ​Google ​Apps ​make ​ although hopes to hire a team of drivers, he’ll Photo By Chris Cornwall email ​and ​file ​access ​a ​breeze. be relying on himself for the near future. It Responsive ​websites ​allow ​you ​to ​build ​ will be an uphill climb, but he has already one ​website ​that ​looks ​custom-crafted ​any ​ taken the first step that so many talk about type ​of ​device. and never do, he started his own business. Water-resistant ​phones. ​Hard ​drives ​ Businesses depend without ​moving ​parts. ​These ​were ​all ​ on Duke Energy for What advice would you give to someone bleeding ​edge ​not ​long ago, ​and ​the ​people ​ that ​adopted ​them ​early ​experienced ​the ​ our reliable service, Danville Eats starting their own business? It’s not going to be easy, but there are benefits, ​and ​the ​pain, ​or ​being ​the first ​to​ competitive rates, and (317) 563-1830 Hours: 11 a.m. – 11 p.m. resources available that you can take give ​them ​a ​try. technical support to help facebook.com/danvileeats/ advantage of. I recommend using Score We ​need ​people ​who ​choose ​to ​be ​early- manage their energy use. for people just starting because they offer adopters, ​living ​life ​on ​the ​bleeding ​edge ​of ​ advice for small business entrepreneurs. tech. ​Without them, ​change ​would ​come ​ Our award-winning site -Editor’s note: For more at ​a snail’s ​pace ​and ​many ​inventions ​never ​ selection services are information about Score, visit indianapolis. see ​the ​light ​of d​ ay. ​ Describe your business in one sentence? score.org. The ​challenge ​is ​to ​always ​be ​asking ​our- also available to help our We deliver sit-down restaurant food to selves ​that ​one ​simple ​question: ​“WHY?” ​If​ business customers gain Danville area customers. What are a few things that could help the ​benefit ​is ​on target ​with ​our ​goals, ​and ​ a competitive edge – and your business? the ​rewards ​are ​worth ​the ​risk, ​then ​let’s ​go ​ Why did you want to open your own Building up my customer base and gaining have a positive impact on for ​it. Just ​don’t ​be ​surprised ​if ​you ​get ​your​ business? more support from local restaurants. finger ​pricked ​from ​time ​to ​time. our communities. Restaurant food delivery has really What do you envision for the future of taken off in other areas, but we didn’t have your business? Chet ​Cromer ​is ​the ​president ​of ​C2IT ​ Consulting, ​Inc., ​a ​Plainfield-based​ Dr. Jayme Adelsperger anything like that in Danville so I saw it as an I envision a good business serving the Photo by Rick Myers technology ​business ​that opportunity to provide local residents with a town, helping it out with more than just provides ​websites, ​mobile ​apps, ​and ​IT ​ new service. deliveries. consulting/support ​to ​businesses ​across ​ central ​Indiana. ​He can ​be ​reached ​at chetcromer@ c2itconsulting.net or​ (317)​ ​721-2248. 10 October 2017 • businessleader.bz Hendricks County Business Leader

Biz History from the Hendricks County Historical Museum

“At the end of the day, Dad would take me shopping for “Hot Wheels” toy cars. I had a pretty good collection!” ­— Justin Graham

Lizton Self Storage. Dan through the ceiling.” I can identify with that – also began working with his that’s how I broke a wrist a few years ago! dad very young and bought The real test of a business is when its market the business from his dad in changes and the owner must find a way to 2000. When Dan purchased weather the storm. That is what happened in the business, he formed the 2008 when a recession caused the building corporation, D. Graham, Inc. business to falter, and as a result, the drywall Dan’s son, Justin is 19, a business. graduate of Tri-West High Ever the Graham family entrepreneur, Dan school, and I would say an looked around Lizton to see what was missing From left: Justin and Dan Graham in front of G & H Drywall, Lizton. Photo By Deanna Hindsley apprentice of his dad; Dan and decided his building had room for a Pizza plans for him to take over the business. With the advice of his father-in-law, business in 10 years. There owner of Pizza Den in Groveland, he opened are other employees, some Lizton Pizza, soon a booming pizza business. G & H Drywall who worked for Dan’s dad, I was glad to learn his recipes are the same and each driving a truck for because my husband and I have often driven up to seven jobs a day. to Groveland for great pizza and breadsticks to Drywall family business going strong Justin also grew up in the die for! business and recounts with We finished in the aroma-filled pizza place a grin, how he was paid as and were joined by Dan’s mother, Shirley, here after 50 years a little boy. “At the end of to make pizzas for the evening. By Deanna Hindsley the day, Dad would take me G & H Drywall has worked for several holding nine shares of stock and each wife had shopping for “Hot Wheels” toy cars. I had a builders for four generations, descendants When I called Dan Graham to see if we one share (Go Women’s Lib of the late ‘60s!). pretty good collection!” serving descendants. could talk about his drywall company, he said This began the strong reputation that Has drywall installation changed over the The four generations of Grahams are Oral, he’d like to, but “If you could come tomorrow, remains today. However, Oral’s career was cut years? Dan proudly states they install drywall Charlie, Dan, and Justin. Dan’s wife, Danna, that would be great, because we’ll be working short. with the same “hawk and trowel” method that now keeps the books, and with Shirley, they at least 6 days a week after that.” So, the next Oral’s son Charlie worked with his dad even his grandfather did. “I don’t know of any other all fill many roles to keep these businesses day I zipped out to Lizton – “The only Lizton in as a child, really “growing up in the business.” drywallers around who still do it this way,” running for the next – who knows how many the World” says the sign on SR 136. That was fortunate, because in 1967, when he states, assuring the quality of hand-tooled generations! I love the energy and excitement that goes Charlie was only 18, Oral had some serious installation. Dan concludes, “I get up every morning with a family-owned business and Dan, of G & health issues that ended his career as a drywall G & H Drywall’s good reputation has stood excited to get to work!” H Drywall certainly fills the bill. installer. Charlie was able to take over the the test of time. From Jim Irsay’s Party Barn to The Graham family drywall business began business and his mother continued doing the ceiling repairs for local homeowners, large and Deanna Hindsley is president of the in the 1950s, when Dan’s grandfather, Hubert books as she had always done, so the G & H Hendricks County Historical Museum small jobs keep them busy. and has served on the museum board “Oral” Graham began working for a drywall Drywall Company continued and grew. Dan says, “We get many calls for repairs after for 8 years. She is also a freelance writer company. In 1966, Oral and his friend, Bill In 1986 Charlie bought the property Christmas. When people put away Christmas and lifelong resident of Brownsburg. Hicks started G & H Drywall. Bill and Oral across the street from where his dad began, decorations in the attic, they sometimes step [email protected] were quite forward-thinking, with each man and built the two current buildings, adding

Hendricks County Historical Museum is at 170 S. Washington St., Danville and open Saturdays, March through December, 11 a.m. - 3 p.m. There is no admission fee to tour the museum but donations are gladly accepted. For more information, visit www.hendrickscountymuseum.org. Hendricks County Business Leader businessleader.bz • October 2017 11

New IU Heath ISC to save 3 million annually

By Chris Cornwall able to cut out the middle-man “As far as having robotics and IU Health Hospital broke and eliminate contract costs. a lean methodology in terms of ground last year in Plainfield Mullins, who has worked in how we pick is very common on an integrated service center supply chain management for outside of healthcare,” Mullins projected to save millions 32 years, says no amount of said. “But inside health care, it annually with lean methodology negotiating with a contract agent is not as prevalent, especially and perpetual management of compares to the value of bringing when thinking about what we high dollar items. It will begin the chains together. want to do with the high dollar delivering supplies to its own “The true savings really is inventory.” hospitals in April 2018, which leveraging the whole supply In the design phase, Mullins could save an estimated 3 chain,” Mullins said. “Right said they looked at other big million per year according to now everybody is working supply chains such as Walmart Vice President of Supply Chain independently and we are going and Amazon for cost efficient Dennis Mullins. to change that. We will be the ideas like opting for an air- The 300,000-square-footcatalyst for change; we will build circulation system that utilizes facility will bring together a service center and pay for the massive fans instead of HVAC in independent supply chains construction costs through our the warehouse. within IU Health like information own savings by taking out the Mullins said they will continue technology, pharmacy, lab and middle man.” to add supply chains in phases, food services in different phases. Mullins said the amount of and once the center is fully Rather than each chain having to money saved in three years’ operational, it will employ QUALITY rely on contractors, the plan is to time will pay for the initial between 70 – 100 people. CONTINUUM-OF-CARE align them together with a facility construction costs. For more information on the SERVICES capable of handling the quantity While many big industries IU Health Integrated ServiceCall today to ask about monthly and diversity of products used by have turned to high tech supply Center, visit iuhealth.org/promotionVP of andSupply to Chainschedule Operations, a tour! Dennis Mullins, walks the warehouse floor of IU Health’s new IU Health. facilities, the new service center newsroom. Integrated Service Center in Plainfield. Photo By Chris Cornwall By becoming its own is the first of its Ourkind campus in health can provide the right care and service for each stage of life. With our distributor, the facility will be supply to utilize robotics.carefree independent and assisted living, short-term physical therapy, post-hospital care, and long-term care, we have a unique plan to meet every family’s needs. 317.271.1020 317.271.1020 QUALITY INDEPENDENT LIVING ASSISTED LIVING a ampusCONTINUUM-OF-CARE C SERVICES 317.209.2800 SKILLED NURSING & SHORT-TERM THERAPY of CareCall today to ask about monthly 8616 West Tenth Street • Indianapolis, IN 46234 91935 promotionQUALITY and to schedule a tour! Our campus can provide the right care and service for each Dr. JC Anderson Dr. Justin Mohr stage of life. WithCONTINUUM-OF-CARE our carefree independent and assisted living, SERVICES Our campus can provide the right care short-term physical therapy, post-hospital care, and long-term Be free of pain, $ and service for each stage of life. With our care, we QUALITYhaveCall a unique today planto ask to aboutmeetQUALITY every monthly family’s needs. headaches & other carefree independent and assisted living, CONTINUUM-OF-CAREpromotion andCONTINUUM-OF-CARE to schedule a tour! 30 SERVICES SERVICES health realated issues. short-term physicalOur campus therapy, can provide post-hospital the right QUALITYcare CONTINUUM-OF-CARE SERVICES Exam Offer Expires October 31, 2017 care, and long-termand service care, for eachwe havestage of a life.unique With our Call today to askCall about today Callmonthly to today ask about to ask about monthly 317.271.1020 317.271.1020 For $30 you will receive an initial exam and plan to meetcarefree every independent family’s and needs. assisted living,promotion and to schedulemonthlypromotion apromotion tour! and to schedule a tour! short-term physical therapy, post-hospital INDEPENDENT LIVING ASSISTED LIVING X-ray (if deemed necessary) and and to schedule a tour! 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With ourINDEPENDENT LIVING ASSISTED LIVING carefree independent and carefreeassisted independentliving, and assisted living, Celebrating 31 Years 1986 to 2017 short-term physical therapy,short-term post-hospital physical therapy, post-hospital care, and long-term care, wecare, have and a long-termunique care, we have a unique ANDERSON CHIROPRACTIC plan to meet every family’splan needs. to meet every family’s317.271.1020 needs. 317.271.1020317.271.1020 317.271.1020 INDEPENDENT LIVING INDEPENDENTASSISTED317.209.2800 LIVING LIVING ASSISTED LIVING 7390 Business Center Drive SKILLED NURSING317.209.2800 & SHORT-TERM THERAPY Avon, IN 46123 SKILLED NURSING & SHORT-TERM THERAPY Ph: (317) 272-7000 • avonspinedocs.com 91935 86168616 WestWest Tenth Tenth Street Street • Indianapolis, • Indianapolis, IN 46234 IN91935 46234

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8616 West Tenth Street • Indianapolis,8616 West IN Tenth 46234 Street91935 • Indianapolis, IN 46234 91935 Avon Community School Corporation (ACSC) is home to 10,000 students and sta . Eight years ago, ACSC administrators approached Hendricks Regional Health with the same challenges many organizations face: increasing healthcare costs and concern over the health of their employees.

Together, we’ve developed a collaborative partnership that benefi ts the well-being of the ACSC students and sta , while bettering the school system’s bottom line and the Avon community as a whole. Our athletic trainers and physicians are on the sidelines at their games; our nurses educate and care for students in their schools; and our onsite clinic and tiered network health plan give a ordable, easier access to care for their employees and dependents.

Hendricks Regional Health understands that every business is di erent. That’s why we o er Pictured from left to right: customized wellness solutions to each organization we serve. Healthier employees. Healthier Dr. Scott Wyndham, Director of Finance & Operations business. Learn more at HENDRICKSATWORK.COM or call (317) 745-3836. Dr. Margaret Hoernemann, Superintendent of Avon Community School Corporation Avon Community School Corporation (ACSC) is home to 10,000 students and sta . Eight years ago, ACSC administrators approached Hendricks Regional Health with the same challenges many organizations face: increasing healthcare costs and concern over the health of their employees.

Together, we’ve developed a collaborative partnership that benefi ts the well-being of the ACSC students and sta , while bettering the school system’s bottom line and the Avon community as a whole. Our athletic trainers and physicians are on the sidelines at their games; our nurses educate and care for students in their schools; and our onsite clinic and tiered network health plan give a ordable, easier access to care for their employees and dependents.

Hendricks Regional Health understands that every business is di erent. That’s why we o er Pictured from left to right: customized wellness solutions to each organization we serve. Healthier employees. Healthier Dr. Scott Wyndham, Director of Finance & Operations business. Learn more at HENDRICKSATWORK.COM or call (317) 745-3836. Dr. Margaret Hoernemann, Superintendent of Avon Community School Corporation 14 October 2017 • businessleader.bz Hendricks County Business Leader Biz Leadership The Personal Touch Ultimate leadership “Well, here’s what I think …” By Karl Zimmer By Scott Flood As soon as someone making decisions In the previous articles, I revealed and to help us tackle this issue? We might see that Technology has been a great workplace about a project starts using statements like explored a new paradigm of leadership called, “Understand” would be one. If we, as leaders, equalizer, allowing everyone to perform tasks “Well, I think …” or “my friends think …”, I “conscious leadership.” The acronym RULE®, could understand millennials better and have that once required specialized skills, and know the project is doomed to fail -- unless the which stands for Respect, Understand, Love, them more clearly understand us and what we flattening organizational charts as companies people being cited are perfect representatives and Enjoy, is the foundation for this paradigm. expected, surely that could help. Even though reduce head count. But added responsibility of the audiences being targeted. In the last article, Meta-Leadership, I began understanding isn’t the same as agreeing, doesn’t automatically equate knowledge or If you’re flattening the organizational chart putting it all together. Now, let’s continue wouldn’t better understanding still help? expertise. in an effort to cut costs, take part of what and open things up to get the most out of this Perhaps if we incorporated “Respect” in our A side effect of that change is a growing you would have paid to supervisory staff forum. equation, we could get a bit closer to operating misconception that anyone capable of and invest it in education for the people who By putting all the elements of RULE® on the same page with millennials or others forming an opinion is automatically entitled to have been given new roles. If you’re going together, and by practicing them as a system, who think differently than we. What would the knowledge and expertise needed to make to place someone in a role in which they’ll we obtain results that far exceed traditional that look like and how would that manifest be responsible for significant decisions, help leadership and even get results beyond those in the workplace? Remember that respect is them acquire the knowledge they need to of Servant Leadership. In order to get the most not demanded but rather, earned. It must go make those decisions with confidence. both ways or it will never be real. It is also “key decisions are being If you’re the person who has been important to remember that the organization’s promoted into a role that may be stretching goals, as well as the goals of the individuals, made by people who “Perhaps if we incorporated your competency, don’t be afraid to admit it. must be valued and strived for before either haven’t had the chance Look for resources that can reinforce areas in “Respect” in our equation...” will be realized. Once there is mutual respect, to develop the wisdom which you may not be as strong as you’d like. once both parties feel valued and heard, The smartest, most successful business then communication and understanding can that grows alongside leaders I’ve known are acutely aware of what become fully realized, allowing us to move experience” they don’t know, and that was central to their out of what we’ve learned over the course of forward toward our goals. success. these past nine articles, let’s engage each other In order to get the most value from this in the process and tackle some of the most column, please send us your questions so that pressing issues leaders face in today’s business we can further explore how all elements of that opinion valid or meaningful. All opinions environment. This will allow us to see, in real RULE® can inspire and motivate the highest are granted the same weight, whether they terms, how RULE® actually works and why it is performance and satisfaction at work. This come from someone with twenty years of so simple, yet effective. column is dedicated to sharing experiences, experience or a newly minted title. One issue I hear about quite frequently is research, and ideas about great leaders. As companies rush to shrink head count dealing with millennials in the workplace. and flatten the organizational chart, key How do we deal with people who think so decisions are being made by people who differently than we do? Many business leaders About: Karl is a father, speaker, author, and Scott Flood creates effective copy for successful CEO. We encourage questions & haven’t had the chance to develop the wisdom companies and other organizations. are frustrated because they believe their young comments. Karl can be reached via Zimmer that grows alongside experience. It isn’t that You’ll find more articles at sfwriting. workers seem to not want to work, at least Success Group in Plainfield (http://Z-Success. they don’t care, it’s that they don’t know com. ©2017 Scott Flood All rights not in the same way that most of us worked com). RULE® is a Registered Mark of Karl R. enough to recognize what they don’t know. reserved. Zimmer III throughout our careers. In terms of RULE®, That’s dangerous. what element or elements could we call upon Dispatches Pratt strikes down Indiana abortion law Household income Hendricks County U.S. District Judge Tanya Walton Pratt would have required that aborted fetuses be home values permanently stopped provisions of an buried or cremated. Pratt said the law would up, poverty down Indiana law signed in my former Gov. Mike violate women’s due process rights under the on the rise Pence last year to ban abortions of fetuses Constitution. New figures released by the Census Bureau Sellers in Hendricks County are seeing with genetic abnormalities. The law also Source: Chicago Tribune last month show median household income in 2016 was $59,039, more than 3 percent their home values soar, and their homes fly higher than in 2015. The numbers also show off the market faster in most cases. According that poverty rate is back to pre-recession to F.C. Tucker, in August 2017 the average Researchers link food stamps and levels. The Census Bureau says that last year, price for homes sold in Avon was $223,693, 12.7 percent of lived in poverty, a 17.8 percent increase from August 2016; academic performance a 0.8 decrease from the previous year. That Brownsburg was $203,027, a 10.7 percent South Carolina researchers found that month, there’s plenty of food on the table. But means 2.5 million people are no longer in increase from August 2016; Danville was children who come from families that are as the weeks tick away, food becomes scarce. poverty. $238,505, a 48.9 percent increase from several weeks removed from receiving their The findings might lead policy makers to Source: NPR August 2016; and Plainfield was $208,163, a food-stamp benefits perform worse on an consider increasing the frequency at which 27.3 increase from August 2016. In addition, important math exam. Researchers say that food stamps distributed throughout the year. homes sold in an average of 42 days in Avon they find themselves caught in a familiar cycle. Source: NPR and Brownsburg; 59 days in Danville; and 38 In the days after they receive the benefit each days in Plainfield. Hendricks County Business Leader County Unemploymentbusinessleader.bz • OctoberRates 2017 15 August 2017 - Non Seasonally Adjusted

Lagrange Steuben Biz Briefs St. Joseph Elkhart 3.1 3.3 La Porte 4.2 3.0 4.9 Porter Lake 4.5 Noble De Kalb 5.6 3.7 3.4 Marshall Grant Money Paves Way for 3.6 Starke Kosciusko 4.6 3.2 Whitley 3.3 Allen 3.8 County Road Projects Jasper Pulaski Fulton 4.0 3.9 County Newton 4.8 Hendricks County is set to receive were also awarded grants, including Avon 5.1 Wabash Huntington 4.2 $670,000 in state matching grants to improve ($154,490), Brownsburg ($398,844), Clayton Cass Miami 4.4 Adams White Wells Unemployment 4.2 4.2 3.2 roads and bridges, according to State Rep. ($169,671), Danville ($670,000), North Salem 3.4 3.5 Benton Carroll 3.8 Greg Steuerwald (R-Avon). The funds are ($75,093), Pittsboro ($379,678) and Plainfield 3.8 Grant Howard Rates 4.8 Blackford Jay 4.1 4.6 part of a $150 million grant awarded to ($708,355). Projects eligible for the grant Warren Tippecanoe 4.3 3.6 3.9 Clinton Tipton Indiana cities, towns and counties through include road and bridge preservation, road 3.7 3.6 Delaware August 2017 5.1 Madison Randolph the Community Crossings grant program, reconstruction, intersection improvements, Fountain 4.2 4.4 Hamilton 4.5 Boone Montgomery 3.3 which is now in its second year. The grants small structure replacements, guardrail 3.7 3.5 Non Seasonally Henry are available through the Indiana Department replacements and signs. 4.3 Wayne Hancock 4.4 of Transportation. Several local communities Parke Hendricks Marion 3.5 5.8 4.3 3.4 4.1

Adjusted Vermillion Putnam Fayette Rush Union 4.1 5.5 3.7 3.6 Shelby Morgan Johnson 3.8 Vigo 3.8 3.4 Franklin Brownsburg park chooses next director Clay 4.7 3.8 By Chris Cornwall 4.2 Decatur working, in my new role, with community Owen 3.4 5.0 Brown Bartholomew The Brownsburg Park Board named Travis members and partners who already contribute Monroe 3.7 3.1 Dearborn Ripley 4.2 Sullivan 4.6 Greene 3.9 Tranbarger as the new Brownsburg Parks and so much to the park system and its success,” 4.7 Jennings 5.2 4.3 Ohio Recreation Director, Sept 21, 2017. He had said Tranbarger. “It is my plan to continue Jackson 3.8 Lawrence 3.4 Jefferson Switzerland 4.5 served as interim director since Aug. 17 after the positive momentum our department has 4.9 4.4 Daviess Martin Knox Scott the departure of former director Phil Parnin. experienced over the past several years by 4.0 3.3 3.5 Washington 4.3 Tranbarger, who has been with Brownsburg engaging and involving the community in the Orange 4.3 4.1 Clark 3.9 Parks for seven years, said he plans to increase development of their park system.” For more Pike Dubois Non-Seasonally Adjusted Gibson 4.2 Floyd 3.0 Crawford Unemployment Rate community engagement as the park system information, visit the Brownsburg Parks and 3.5 4.5 3.7 Harrison Lower Than State Rate 4.0% continues to develop. “I can’t wait to continue 3.8 Recreation website at: brownsburg.org/parks. Warrick Same As State Rate 4.0% 3.6 Perry Posey Spencer Higher Than State Rate 4.0% 3.7 3.8 4.5 3.5 Vanderburgh

Indiana Non-Seasonally Adjusted Rate 4.0% Indiana Seasonally Adjusted Rate 3.5% Ford driving event Raises thousands for Source: DWD, Local Area Unemployment Statistics Brownsburg Schools Teachers, students and community of the Brownsburg Community School Indiana unemployment rate members packed East Middle School for Corporation. the annual Ford Drive 4 UR School event During the fundraiser, members of the spikes by .4 percent fundraiser. More than 600 drivers helped Brownsburg community got to test drive a Although Indiana still boasts one of the lowest unemployment rates in the country, it raise $21,000 for the Brownsburg Education new Ford vehicle. had the largest rate increase among states between July and August. The Department of Foundation in just a few hours. BEF and Organizers are calling it a success and are Labor Bureau reported an unemployment rate of 3.5 percent for the month of August, a Bill Estes Ford partnered together for the already planning for next year. 0.4 percent. event which benefits children and teachers

Monthly statistics from Indiana Department of Workforce Development q3,125,800 p65.3 % p$9,175 Total Non-Farm Jobs (SA) Labor Force Participation Rate Exports (millions of dollars) Indiana saw a monthly decrease of -800 jobs Indiana saw a monthly increase of 0.10% Indiana saw a quarterly decrease of $373 million dollars q1,551 q2,683,600 q2,332 Residential Building Permits Private Sector Jobs (SA) Unemployment Insurance Initial Claims Indiana saw a monthly decrease of -804 permits Indiana saw a monthly increase of -4,900 jobs Indiana saw a weekly decrease of -1,941 claimants p2,358 q529,400 Business Establishments (annual change) Manufacturing Jobs (SA) Indiana saw a quarterly increase Indiana saw a monthly increase of -400 jobs p1.5 % p3.5 Business Establishments (annual percent change) Unemployment Rate (SA) Indiana saw a quarterly increase Indiana saw a monthly increase of 0.4 points -0.0 % q81,506 Employment (SA) Monthly Change Job Postings (SA) Indiana saw a monthly decrease Indiana saw a monthly decrease of -661 postings

Source: Indiana Dept. of Workforce Development, http://www.hoosierdata.in.gov/indicator/ 16 October 2017 • businessleader.bz Hendricks County Business Leader

Biz Research

By Jim Ittenbach Dashboards – why bother? Leaders love dashboards, and why not? consumer as well as the organization’s activities that aren’t sustainable for the organizations must be able to determine the They provide transparent evidence of goal competitive longevity. organization. sustaining value of the effort – simply put, achievement – or do they? Unfortunately, Value equals effort, minus cost, divided It seems that today’s marketing pundits what is the payback? Capturing customers many performance dashboards are merely just may be cheaper that keeping them. a composite of graphical depictions We have been working with many clients that foster both positive and negative on developing associated, reinvention consequences. While more good outcomes strategies that expand the customer are achieved than not, the effort is too relationship by cross-selling partnered often underwhelming; they frequently fall services/products. Expanding the value woefully short of potential or invoke cost imbedded within a relationship drives true additives that exceed gain potential. margin into the relationship over an extended Ensuring desired outcomes depends timeline. The premise is that value-based co- upon the inclusion of two key ingredients: services have imbedded price elasticity and 1) Evidence-based “value” contribution become “sticky” cohesion. Now that would for each measurement and 2) Evidence- be a great dashboard metric. How deep is based understanding of the true drivers the relationship beyond the core business that influence change. I know … “Thanks, proposition? Creating multiple value-based Captain Obvious!” relationships drives scalable profitability, Yet, too often the dashboard performance lessens price sensitivity and ultimately scores are derived from industry standards fosters sustainable competitive longevity. or “normative” data points like net Live Long & Prosper. promoter, satisfaction, value, willingness to Jim Ittenbach is owner of SMARI, a return, tenure, churn, contacts, transactions, by sustaining contribution. Undoubtedly, are promoting personalized pampering research company, and he offers insights sales, etc. While each of these can be valid many factors contribute value by promoting that delivers on-demand satisfaction at based in his years conducting research. metrics, none contribute to organizational customer loyalty, profitability and longevity. every customer touchpoint. Not that this is sustainability unless they definitively Conversely, some customer relationships wrong, but the organization must be able to support a keen understanding of which eventually end up with costly fulfillment track and calculate the cost to deliver over actions deliver appreciable “value” to the the length of the relationship. Profitable

With over 20 years of experience in commercial banking, Kathy Spencer-Ellis Working hard is committed to helping your business move to the next level. for your Offering a solutions-oriented approach and unmatched personal service, she Business! will bring professional solutions that work for you and your business.

Stop by or call Kathy today! Visit our new Plainfield location at 990 W. Main St. 317.754.2896 [email protected] www.homebanksb.com Hendricks County Business Leader BIZ FOCUS businessleader.bz • September 2017 17

Vintage and used guitar shop owner ‘loves it all’ By Chris Cornwall Dave Bryant, owner of Six Strings “I’m still old school. I enjoy interacting Down, a full service guitar/amplifier store with people,” he said. “Don’t get me wrong, in Plainfield, says they do things a little you have to sell products to keep the doors different. open, but interaction is a big part of this “I don’t sell a lot of new stuff, just used business.” and vintage,” he said while putting away Bryant also gets to see some very sought- a late 1910s Washburn guitar made with after vintage guitars walk through the door. rosewood. “The most reoccurring statement Does he have a favorite find? that I hear from customers is, ‘You have stuff “Not really because I like it all,” he here I can’t find anyplace else.’” said. “Don’t get me wrong, anyone in this Lining the inside of Bryant’s shop are business, whether they own a pawn shop, dozens of guitars for sale, each one different or sell antique furniture or jewelry, there than the one before. The store constantly is always a Holy Grail. Maybe today will be turns over one-of-kind-inventory. the day that it walks through the door. It Six Strings Down also offers repair work, normally doesn’t happen, but that is what cleanings and guitar lessons. And in addition keeps you getting out of bed in the morning.” to high end vintage guitars, Bryant keeps a stock of modestly priced used guitars for beginners. “We try to make it to where our customers can get everything here,” Bryant said. Six Strings Down Evidently, it has been a sound plan as the 1019 E. Main Street store has been in business for 20 years. One Plainfield advantage he noted is that guitars hold their (317)-837-1755 value better on average compared to other used items, and in some cases the value can go through the roof. But he says that doesn’t mean every old guitar is worth a lot of money. Dealing with inventory that can be unpredictable also brings unique challenges. Bryant says that the toughest thing about running a used and vintage guitar shop is having the right one-of-a-kind item for the right customer. “You don’t sell one and pick up the phone and order another,” he said. “This isn’t a big box store with a full line of new Fender and Gibson guitars. I have a smattering of everything but not an overabundance of anything. I might have three or four American Strats (Stratocasters) hanging on the wall, but a customer is looking for something else. That’s just part of the business.” Fortunately, Bryant’s wide array of guitars provides most customers with the right match. Yet, for him, business is about more than just making a sale.

Photos by Chris Cornwall OctoberOctoberOctoberOctober 25th 25th 25th 25th 3pm—7pm3pm—7pm3pm—7pm3pm—7pm HCHC 4-HHC 4-HHC Fairgrounds 4-H Fairgrounds4-H Fairgrounds Fairgrounds OctoberExpoExpo ExpoHallExpo Hall 25thHall Hall SponsoredSponsoredSponsoredSponsored by theby3pm—7pm bythe by the the HendricksHendricksHendricksHendricks County County County BusinessCountyHC Business 4-H Business BusinessFairgrounds Leader Leader Leader Leader Expo Hall andand Hendricksand Hendricksand Hendricks Hendricks County County County ICONCounty ICON ICON ICON OpenOpenOpenOpen Free Free FreeOPEN Freeto to the to theto thePublic! the Public! Public! Public! BoothsBoothsBooths Boothsshowcasing FREEshowcasing showcasing showcasing to all all the4 Hendricksall 4 all Hendricks Public!4 Hendricks4 Hendricks County County County County Chamber’sBoothsChamber’sChamber’sChamber’s showcasing Members Members Members Members all 4 Hendricks County Chamber’s Members SpeakerSpeakerSpeakerSpeaker Speaker MattMatt Ruedlinger,MattMatt Ruedlinger, Ruedlinger, Ruedlinger, Triple Triple Triple RTriple Marketing R MarketingR RMarketing Marketing Matt Ruedlinger, Triple R Marketing “Expectations“Expectations“Expectations“Expectations to Experiences”to Experiences”to to Experiences” Experiences”

“Expectations to Experiences” FoodFood FoodandFood and Beverages and andBeverages Beverages Beverages will will be will willavailablebe beavailable be available available for for for for Food and Beverages will be available for purchase onsite. For morepurchase information,purchasepurchase purchasecontact onsite. any of onsite. the participating onsite. onsite. chambers. For moreFor information,moreFor moreForinformation, more information, contact information, contact any contactof any thecontact ofparticipatingany the any ofparticipating the of theparticipating participatingchambers. chambers. chambers. chambers.

317-745-3170670-745 317-0670-745317 -0670-745- 0670317 -852-3177885-852 317-7885-852317 -7885-852- 7885317 -839-3173800-839 317-3800-839317 -3800-839- 3800317 -272-3174333-272 317-4333-272317 -4333-272- 4333 Hendricks County Business Leader businessleader.bz • October 2017 19

Auction house owner shares personal collection, discusses changing market

By Chris Cornwall Danville Auctioneer and collector Vic the old Indiana Boys School in Plainfield. Pelver has been in the business for over 20 However, official documents proving years, and in that time he’s handled some whether he was actually incarcerated there of world’s most sought after furniture, have yet to be found. This letter may be antiques, toys, coins, vehicles, tools and the best evidence to confirm his stay in everything in between. Hendricks County. “It’s fun but a lot of work,” Vic said. “You spend hundreds of hours cleaning stuff off, Although Vic has been collecting for boxing it, unboxing it, moving 10 times. over 30 years and auctioneering for 22, But I have the most fun when I go to an the business is a relatively new venture. estate and they want to sell a whole house The idea came about after he was given an full of stuff. You will find treasures that you opportunity to buy items from an estate didn’t even know were there.” in San Francisco, CA. One of Vic’s good Vic is also a collector. His personal friends from high school now residing in collection of signatures include names like California had in-laws who were considered Babe Ruth, Mae West, and Sam Boyd; a high-end collectors. After his grandfather- signed Evel Knievel fire suit, guitars signed in-law tragically passed away in a traffic by the Rolling Stones, Bob Marely and Peter accident, the family eventually looked for Frampton; and even a letter written by the an honest buyer to clear out 50 years’ worth notorious Charles Manson, to name a few. of collectables. The family had already been burned for 1 million by another auction house and kept everything stored in the estate for several years. Vic Pelver, owner of Vicary Auction House, 1280 E Main St, Danville Photo by Chris Cornwall “I got a call out of the blue asking if we were interested,” Vic said. “The father- the stuff was really cool. He said ‘Why can’t adds up to 60 percent. I just like to tell them in-law sent a photo of you just do the auction here? Just pay me right off the bat what the total amount is.” each item, hundreds in $500 instead of having to rent out another Vic has seen the market change all. After only 10 pics, I place. I really want considerably since knew it was good stuff.” you guys to have the he started as an What Vic building.’ He ended Vicary Auction House, auctioneer 22-years- didn’t realize, however, up selling us the ago. He says this is was how much good building.” 1280 E. Main St., Danville because the baby- stuff the small house Vic has Next big auction of antiques boomer generation contained. been both an October 7 now makes up the “We thought we’d auctioneer and Call for more information largest cliental. be out there for four collector for many (317)554-7382 “All of those or five days,” he said. years which has people now are “We spent nine days in allowed him to see buying back their Letter written by notorious convicted murderer Charles Manson may prove he was at San Francisco boxing, the business from childhood,” he said. one time incarcerated in the old Danville Jail. Photo by Chris Cornwall wrapping and packing both sides. “They want the mini bikes, the G.I. Joe stuff, stuff up. In all, we filled “Yes, I like to sell and make money, but I Hotwheels, old lunchboxes, old signs…We Vic joked about the possibility of getting three 27-foot Penske trucks.” also like to buy stuff and do shows,” he said. just sold a Cadillac neon sign to a couple in Manson’s John Hancock, yet got more than Upon returning, he needed a large “So it’s hard for me to look at someone else’s Texas for $33,000 dollars. That kind of stuff bargained for when the 82-year-convict storage space to spread everything out and collection and say, ‘well I need 50 percent to is commanding more money.” actually replied to his inquire. It turns out get it ready for auction. sell your stuff.’ But when they go to another Vicary Auction House, 1280 E Main that Manson holds the old Danville Jail in “We rented the back room which is about auction house that might charge them St, Danville, will hold its next big auction high regard 4000 feet,” he said while pointing towards 30 percent, they usually charge them for of antiques on October 7. For more It is widely known that a young Manson the back of his action house. “Richard advertising fees and other small fees until it information, call (317) 554-7382. came through Danville after escaping from Bennett, who owns the property, thought 20 October 2017 • businessleader.bz Hendricks County Business Leader

Peer To Peer Less is more in DC FREEZE YOUR FAT

with nonsurgical fat reduction By Howard Hubler A year ago I wrote an article that indicated I ever say, “Gosh it is about time, we real- that Washington was stalemated in the area ly needed that”? Not that I recall. There are of legislation. There was so much divisive- so many NOTICE and BEWARE signs that I ness there that the two sides could not get disregard them already. FDA cleared non-invasive fat reduction for abdomen, flanks, together to legislate, to pass bills, their main Ever buy a new appliance and glance at the thighs, arms and double chin. job! I indicated that for a Republican busi- instruction page? There are two pages of mi- ness person, that was a good thing. If there croprint that you have to read BEFORE you were no more regulations put on the books even turn your new appliance on. Have you for a couple of years, the world would still be ever read it once? Have you ever been in- * a good place to live. We would not be dying structed in the proper way to discard a bat- Up to % in the streets. tery? Try the twirly florescent light bulb. You So, how is the Trump/Pence administra- pay $3 for a .75 cent bulb, and to throw it OFF tion doing in the regulation department? away properly might cost you another $3! 20 According to an article written by Fox in Oh, back to the article. In the closing sen- *must mention this ad August titled “Less is More”, they suggest tence, Nancy Pelosi was quoted as saying the that they have cut the number of regula- administration was just launching a “spite- tions on the books significantly. Recall that ful assault” on us poor folk, denying us fools The CoolSculpting fat-freezing when Congress would not legislate for more much-needed federal protection. Let me procedure is the FDA-cleared, regulations to keep us from dying in the close with my only obvious sentence: She non-surgical fat-reduction streets, the Obama administration found it just does not get it!! [email protected] treatment that uses controlled necessary to start printing new regulations cooling to eliminate stubborn by “Presidential Fiat” to save us all. None of Howard Hubler can be reached at these new regulations were passed through [email protected]. fat that resists all efforts through Congress. Many of those regulations put on diet and exercise. The results are the books with Obama’s pen or cell phone proven, noticeable, and lasting—so have since been quenched by Trump. The Fox article cites from AAF, a conser- you’ll look great from every angle. vative think tank that the Trump adminis- tration has approved a fraction of the rules Stanley Harper, MD that the Obama administration approved. Board Certified Plastic Surgeon The article suggests that the Democratic team put up “20 times more” regulations af- ter 6 months. So, what is the economic im- pact from the 2 administrations? Obama’s Progressive Euchre 10090 East US Highway 36 regulations cost a reported $24 billion, while Tournament Trumps cost $1.2 billion. I pride myself as Suite D being a critical thinker, but I don’t know 2nd Friday Each Month at 7 p.m. Avon, IN 46123 what we would even do with Trumps new Park Square Manor $1.2 billion in new rules. Call me stupid. I mean last year seemed pretty good to me, as 6990 E County Road 100 N, Avon did the year before and the like. Couldn’t we Donations accepted — refreshments provided have headed off printing some more rules Proceeds benefit Kiwanis Club of Avon for another year or two? I guess not. Me, For more information, contact (317) 399-4567 • sharpersurgery.com when I read a new rule for my industry, do [email protected] or call (317) 272-7300. Looks at Local Leaders Each month, the Business Leader focuses on how Leadership Hendricks County delivers the skills local residents need to provide leadership in our communities. There’s a place for you was created to help everyday people in Hendricks County develop the skills and resources they need to guide Leaders aren’t an elite class of people. our county, its communities, and its organizations to a brighter future. They’re ordinary citizens who step up to You see, leaders aren’t an elite class of people. They’re help their communities, churches, ordinary citizens who step up to help their communities, churches, organizations, and workplaces accomplish what organizations, and workplaces needs to be done. They don’t have special degrees, secret knowledge, or simple answers to problems. What they do accomplish what needs have is a desire to make Hendricks County an even better place to live, work, and play. to be done. Their year in LHC helps them develop a better under- can be brought together to address those challenges standing of how the various elements of the community most effectively. The lessons they learn are applicable to The Leadership Hendricks County Class of 2017 at Sodalis Nature Park in work, the challenges we all face, and how our resources every aspect of their lives, from the jobs they perform Plainfield, one of the stops on a tour of Hendricks County’s infrastructure and resources. Are you a young businessperson who hopes to move up in your career? There’s a place for you. Are you a Hendricks County resident who is concerned about the impact growth is having and is thinking about becoming involved in decision-making? There’s a place for you, too. Are you a local government employee who sees oppor- tunity for improvement in the way your community or agency functions? There’s also a place for you. Or are you a business owner or manager who wants to build your knowledge and sharpen your people skills? You guessed it: there’s a place for you. That place is Leadership Hendricks County, and the time to find your place is approaching rapidly. During November, LHC will accept applications for its 2018 class -- the 26th in the community leadership development program’s history. The applicants who are selected will gather for a retreat in January, meet throughout the year, and wrap up at another retreat in November. Each month, they’ll learn about a different facet of life in Hendricks County, more about the characteristics of effective leader- ship, and a lot about themselves and why they do what they do. Isn’t Leadership Hendricks County for the people who are already leading the county? Not at all. The program Members of the Class of 2016 work with Youth Leadership Hendricks County students to explore the work of our community’s health and human services agen- cies.

Leadership Hendricks County is a not-for-profit organization whose mission is to seek, prepare, involve and sustain leaders from diverse backgrounds to address community and countywide changes. Since 1993, Leadership Hendricks County has given citizens the background and inside information they need to take on effective leadership roles in the Hendricks County community. To learn more about Leadership Hendricks County or leadership training for your organization, email Kerry Tuttle at [email protected] or visit our website at www.LeadershipHendricksCounty.org. 22 September 2017 • businessleader.bz Hendricks County Business Leader

Melangton speaks on ‘Insights to Success’ during September Women’s Business Leader Luncheon Allison Melangton was the keynote speak- er at the Sept. 12 Hen- dricks County Busi- ness Leader Women’s Luncheon at Prestwick Country Club, 5197 Fairway Drive, Avon. Melangton, Sr. Vice President for Hulman Motor Sports, present- Peg Glover and Janet Falkenberg ed “Insights to Suc- cess” at the event. The Women’s Luncheon is presented by Hen- dricks Regional Health and Kemper CPA Group The next Hen- dricks County Business Leader Women’s Lun- cheon will be Dec. 12 at Prestwick County Club. For more information, contact Cathy Myers at [email protected] or (317) 918-0334.

Photos by Gus Pearcy

Allison Melangton chats with Reena Niper Photo by Rick Myers Aimee Ketterer and Chris Lynch

Melissa Kaldahl and Nicky McCoskey Jamie Welch and Josie Smith Ashley Ahrens and Amanda Fulwider Hendricks County Business Leader businessleader.bz • October 2017 23

Newly Incorporated Businesses

July Moon Boutique Elly Keimel 8/29/2017 Gators Steele 2017 Jennifer Steele PLANNER OF NOTE 8/29/2017 Most Valuable Prints Roderick McPeak 11- Danville Chamber 8/31/2017 of Commerce Jeffery A Earl Attorney at Law (members’ meeting): Jeffery A Earl Wednesday, October 11 at 11:15 a .m. 9/7/2017 at HC 4-H Fairgrounds, 1900 E Main St. Danville. For more information, call (317) Colt Cleaners Avon Chamber New Members Plainfield Chamber New Members John Chianis 745-0670 Hendricks County Fraternal Order of E & M Consulting, INC. 9/8/2017 Police #132 1107 Hazeltine Blvd, Ste #350 Advance America Cash Advance 5518 S County Rd 700 East Chaska, MN 55318 17 - Plainfield Chamber Centers Plainfield, IN 46168 800-572-0011 of Commerce Advance America 317-439-5718 (member’s meeting): 9/11/2017 Tuesday, October 17 at 11:30 a.m. Hoosier Home Furnishings atHoliday Inn at Indianapolis Airport,. For Skyview Capital Management Brownsburg Chamber New Members 1005 E Main St. more information, call (317) 839-3800 Plainfield, IN 46168 Matthew Holbrook Ruoff Home Mortgage, Inc. 765-721-3813 9/14/2017 1360 Indianapolis Road 18 - Brownsburg Chamber Eclipse Softball Greencastle, IN 46135 of Commerce Jessica Blount 317-561-1051 Hendricks County Fraternal Order of (members’ meeting): 9/18/2017 Police Lodge No 132 Wednesday, October 18 at 11 a.m. at the 5518 S CR 700 E M & S Services Danville Chamber New Members Brownsburg Fire Territory, 470 E. Northfield William McNaughton Plainfield, IN 46168 Dr. Brownsburg. For more information call Dallas Commercial Cleaning LLC 9/20/2017 317-439-5718 (317) 852-7885 6319 E US HWY 36 Checkpoint Home Inspection Services Avon, IN 46123 Bruce Felix 317-292-1086 9/20/2017 24- Avon Chamber of Commerce RL Construction (members’ meeting): Saidy Wildman Tuesday, October 24 at 11:30 a.m. at 9/21/2017 Avon American Legion,4812 E Main St, Old US 36 Avon. For more information, call (317) 272-4333 SERVICE GUIDE PRINTING CAR REPAIR HYPNOSIS

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