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NRW reduction issues and challenges to ensure Non-Intermittent Water Supply

A. Papadopoulou, N. Petroulias, D. Foufeas Olympios Trading SA November 2018 Profile

Commercial distributor Specialized Services (NRW) Integrated Turn-key solutions Design, Installation, Operation, Maintenance

Established 1997 Established 2003 35 employees (21 engineers) 14 employees (6 engineers) Company Presentation

The philosophy of our company is always to provide complete solutions to our clients, supporting technically all the products and services, before and after the sale. We focus to the needs of each client separately and we offer tailor-made solutions implementing high quality products and services, considering always the cost- profit ratio, for our customers. Certification Scope: • Planning, design, supervision, construction and maintenance of: Telemetry, remote monitoring and control works, electromechanical works, industrial and hydraulic automation systems, security and telematic surveillance systems, information technology and software • ISO 9001:2015 certified • ISO 14001:2015 certified development works. • ISO 18001:2007 certified • Import, representation and trading of: Water-meters, • ISO 27001:2013 certified metering and control devices and instrumentation, hydraulic, industrial and other relevant equipment. Turn-key/Solutions

Design and optimization of water distribution systems (DMAs, PMAs)

Domestic & industrial metering

Supervisory control and data acquisition (SCADA)

Pressure Management

Automated Meter Reading

Data logging and data hosting

Complete telemetry solutions

Leak detection equipment and services

Pipe inspection and repair

Energy saving systems

Design and implementation of technical solutions for water and sewage networks-Customized softwares Who we are

Since 1997 our company has successfully implemented in and abroad: • 2.135.000 pieces in procurements of water meters of different types & dimensions • 2.365 pieces of logging and remote metering of the water distribution networks’ operational parameters (data loggers) • 448 local control stations for operational parameters (pressure, flow, level, quality characteristics) via SCADA systems • 149 Pressure Management systems • 101 integrated energy upgrade systems for pump stations • 23 contracts of leakage detection in different networks • 21 integrated projects of water distribution network management and loss reduction • 14 integrated systems for automated meter reading (AMR – Walk-by, Drive-by, Fixed Network) • 8 integrated GIS, hydraulic modelling, DMAs and PMAs systems Implemented Projects

8 Indicative Complete Turn-key projects for water losses reduction, energy savings and water balance improvement (in the last 5 years) City of , Karditsa, , Drama, , Argos, , Implemented Projects

Complete Turn-key projects delivered (in the last 5 years) City of Kos, Karditsa, Megara, Drama, Oropos, Argos, Igoumenitsa, Kifissia Flow and Water Installations Pressure pressure Quality Utility sites Management monitoring Kos 87 87 25 6 Karditsa 43 43 3 2 Drama 73 73 1 3 Megara 13 13 9 9 Oropos 8 8 2 4 Igoumenitsa 56 56 0 0 Argos 45 45 22 1 Kifissia 25 25 5 0 Total 350 350 67 25

2 (two) Turn-key projects (Telemonitoring and Remote Control Systems) under development Florina city, island in Greece Implemented Projects Complete AMR Systems (Walk-by, Drive-by, Fixed Network) EYDAP, International Airport, Paxoi, Larisa, Amfilohia, Nemea, Irakleio, Lemesos, Nicosia, , Kos, Dionysos Industrial Area, Kea Island

Customer Water meters Type of AMR EYDAP 180 Walk-by EYDAP 962 GSM Data Logger AIA 89 Walk-by AIA 54 GSM Data Logger Paxoi 215 Fixed Network Larisa 150 Drive by/Fixed Amfilohia 400 Fixed Network Nemea 200 Fixed Network Irakleio 1.000 Walk-by Limassol 80 Drive-by Nicosia 130 Fixed Network Corfu 25 Fixed Network Kos 100 Walk-by Dionysos 100 Drive-by EYDAP 40.000 Drive-by Kea 800 Walk-by Total 44.485 The Integrated Remote Control System (IRCS) in Igoumenitsa city, Greece

Water • Municipal Water and Sewerage Company of Operator Igoumenitsa

Project • Installation and Operation of an Integrated Remote Control System in the Water Supply Network of Objective Igoumenitsa City, Greece

Financed •Cohesion Fund, Greek National Funds, Municipal Water and Sewerage Company of Igoumenitsa

•1.771.633 euros (VAT not included) Budget

• 2013-2014 Timeframe The Integrated Remote Control System (IRCS) in Igoumenitsa city, Greece

The Drinking Water Supply Network of Igoumenitsa • Capital of the regional unit of • Coastal city located in north- • 25,814 inhabitants (2011 census) • High touristic area • Drinking water extracted from underground aquifers and surface water • Two sources (Skefari and Seratia) in the northeast and southeast of Igoumenitsa city • Several drillings and reservoirs • 95% of the water comes from drillings, while 5% water sources

System Input Volume and Consumption 2013

Water System Input Volume Water Losses NRW (% SIV) Municipal Unit Consumption (m3) approx. (m3) (m3) Ex-ante Reduction

1 93.674 191.250 97.576 57,02 of NRW (% 2 137.257 250.500 113.243 55,20 SIV) 3 175.682 315.000 139.318 58,22 Ex-post 4 359.305 695.500 336.195 59,33 Average 57,44% 15% The Integrated Remote Control System (IRCS) in Igoumenitsa city, Greece

56LCSs CCS

36 LCSs in Pumping Stations & Reservoirs 20 LCSs Leakages Control The Integrated Remote Control System (IRCS) in Igoumenitsa city, Greece

Basic Components • Data Processing Units-PLC • Servers • Desktops & Laptops Software Hardware • UPS • Scada Software Network • GIS Software • Hydraulic Modelling Software • Operation and Maintenance Software • Electrical Equipment & Central Control Station Infrastructure The Integrated Remote Control System (IRCS) in Igoumenitsa city, Greece

Basic Components • PLC for remote operation

Sensors • Water Pressure Sensors Software • Water Level Sensors • Flowmeter Sensors Network • Chlorine Sensors • Inline Chlorination • Electrical Equipment & Infrastructure • Local Programming Network Local Control Stations • Communication Equipment (modems, antennas etc) The Integrated Remote Control System (IRCS) in Igoumenitsa city, Greece

Local Central Control Stations Control Station Drillings Flow Internal Pressure Energy WSN

Pumping Stations Flow Metering Level Pressure In line Chlorination Energy Reservoirs

Level Pressure Chlorine

Leakage Detection

Flow External Pressure WSN The Integrated Remote Control System (IRCS) in Igoumenitsa city, Greece Outputs and Results

Results (1st year of Quantitative Indicators operation) Reduction of Energy Costs 22%

Reduction of operating and administrative costs of drinking water distribution (minimizing HR costs) 14% No need for regular travel to remote field locations Reduction of Non-Revenue Water 15% Application of new technological standards (measuring 6 equipment) minimize water losses Detection time of leakage in the entire network Real time Reliable calculation of water losses, frequent access to detailed 22% data and data security Improve relations of trust among consumers and 30% services/Customer Complaints Reduction

Water Quality Improvement 100% Outputs and Results

Qualitative short and long term result indicators

Reliable calculation of water losses, frequent access to detailed data and data security

Capacity building of Water Operators, simple software and easy integration into the WSN Application of innovative tools and methodological approach in the whole water supply network Highlight the importance of quantifying water losses in high touristic areas

Long term cost savings

Avoiding billing errors that end in consumers complaints

Decision-making based on reliable data and not on ' estimates ' or ' knowledge ‘or ‘ experience '

Better overall management of drinking water (consumption profiles per household day, period, region, etc.) Socially fair drinking water pricing in compliance with WFD Next Steps

• Application of the integrated monitoring system to the entire WSN of 1 Igoumenitsa’s water utility

2 • Redefinition of the existing DMAs and PMAs

• Application of an integrated monitoring system of water consumption through the replacement of obsolete water meters with smart water meters 3 of high metering accuracy

• Connection of the metering consumption system with the Central Control 4 Station through the utilization of specialized software

• Establishment & training of water operators using appropriate hardware and software for the system’s operation improvement (Maintenance Planning and 5 Asset Management) & the monitoring of appropriate indicators

• Decision Support Tool for the Development and Infrastructure Master 6 Planning Prioritization (short-term & long-term, ie pipeline replacement plan)

• Connection with existing accounting systems for the development of Full 7 Water Cost Recovery strategy and pricing policy according to WFD 60/2000 Next Steps NRW reduction issues and challenges to ensure Non-Intermittent Water Supply

A. Papadopoulou, N. Petroulias, D. Foufeas Olympios Trading SA Skyrou 2B, , 15342,Athens, Greece Telephone: +30.210.600.4.600, Fax: 30.210.6000.110, Email: [email protected], http://www.olympios.gr