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Annual Report 2012 Annual report 2012 Registration document Table of contents Message from the Chairman and the Chief Executive Officer 2 Presentation Risk factors and Pillar 3 191 1 of Crédit Agricole S.A. 5 5 Risk factors 192 2012 key figures and stock market data 6 Basel 2 Pillar 3 disclosures 232 Significant events in 2012 13 Company history 14 Organisation of the Crédit Agricole Group Consolidated financial statements 269 and Crédit Agricole S.A. 16 6 General framework 270 The business lines of Crédit Agricole S.A. 17 Consolidated financial statements 278 Notes to the financial statements 284 Statutory Auditors’ report Economic, social and on the consolidated financial statements 399 2 environmental information 33 Economic responsibility 35 Social and societal responsibility 42 Parent company Environmental responsibility 67 7 financial statements 401 Cross-reference table 84 Parent company financial statements 402 Statutory auditor’s attestation Notes to the Parent and assurance report Company financial statements 405 on Human Resources, environmental and societal information 86 Statutory Auditors’ Report on the Parent Company financial statements 452 Corporate governance 91 General information 455 3 Report of the Chairman of the Board 8 of Directors 92 Memorandum and Articles of Association 456 Statutory Auditors’ report 119 Information on the Company 456 Compensation paid to Executive Information concerning the share capital 460 and non-Executive Corporate Officers 120 Statutory Auditors’ special report on Additional information on Executive related party agreements and commitments 463 and non-Executive Corporate Officers 128 Fees paid to Statutory Auditors 468 Management bodies at 12 March 2013 158 General Meeting of Shareholders of 23 May 2013 469 Persons responsible Operating for the registration document 482 4 and financial information 159 Cross-reference table 484 Presentation of Crédit Agricole S.A.’s consolidated financial statements 160 Information on parent company financial statements (Crédit Agricole S.A.) 182 Registration document Annual report 2012 GROUP PROFILE The Crédit Agricole Group is the market leader in France in Universal Customer-Focused Banking and one of the largest banks in Europe. As the leading financial partner of the French economy and a major European player, the Crédit Agricole Group supports its customers’ projects in France and around the world across the full spectrum of retail banking businesses and related specialised businesses: insurance, asset management, leasing and factoring, consumer finance, corporate and investment banking. Underpinned by firm cooperative and mutual foundations, 150,000 employees and the 29,000 directors of its Local and Regional Banks, the Crédit Agricole Group is a responsible and responsive bank serving 51 million customers, 6.9 million mutual shareholders and 1.2 million shareholders. In its efforts to support the economy, Crédit Agricole also stands out through its dynamic and innovative social and environmental responsibility policy. The Group features in the top 3 of Novethic’s rankings concerning corporate social responsibility and responsible reporting by Europe’s 31 largest banks and insurance companies. A bank serving 51 million customers (1) 11,300 branches in 11 countries (1) (including 9,000 in France and 900 in Italy); Present in almost 60 countries. A player committed to servicing the economy Signature of the United Nations Global Compact and the Climate Principles; Adoption of the Equator Principles by Crédit Agricole Corporate and Investment Bank; Signature of the Principles for Responsible Investment by Amundi, Crédit Agricole Cheuvreux and Crédit Agricole Assurances; Signature of the Charter of Responsible Purchasing between Large Order Givers and SMEs. (1) Including the Regional Banks and excluding Emporiki. Only the French version of the registration document has been submitted to the AMF. It is therefore the only version that is binding by law. This registration document was filed with the French Financial Markets Authority (Autorité des Marchés Financiers – AMF) on 15 March 2013 under number D.13-0141 , in accordance with Article 212-13 of the AMF’s General Regulations. It may be used in support of a financial transaction if accompanied by a transaction note approved by the AMF. This document was prepared by the issuer and its signatories are liable for its content. Crédit Agricole S.A. 3 2012 Registration Document 1 MESSAGE FROM THE CHAIRMAN AND THE CHIEF EXECUTIVE OFFICER Message from the Chairman and the Chief Executive Officer A year of transformation 2012 will have been a difficult year and required efforts all around. risks of losses we incurred, and for the Greek financial sector, which We are evolving in a weakened economic context, with growth is undergoing restructuring. revised downwards both in France and in Europe. Regulatory As we do every year, we conducted asset impairment tests in each changes affecting the banking sector are also forcing us to be agile of our business lines, using conservative economic and growth and to constantly review the conditions in which we carry out our forecasts. This led us to recognise substantial impairments that had business. a significantly negative impact on our income. These measures, It is in this particularly difficult context that Crédit Agricole S.A. however, did not involve any cash outflow and they do not in any published a net loss Group share of - €6,471 million. The level way affect the Group’ s strength or its ability to provide financing to of income includes the accounting impacts of exceptional the economy. transactions. It also reflects strategic decisions made to build for Our choice of a growth model centred on universal retail banking the future, significant progress made over the past few quarters and justifies our decision to discontinue certain activities and dispose of Group restructuring. But this result should not conceal the recurring minority financial investments not considered as priorities. We are profits that our business lines can and do generate and above all in the process of carrying out structuring transactions with our exit the strength of our bank. 2012 must be seen as a turning point in from the brokerage business (merger of CA Cheuvreux and Kepler the history of Crédit Agricole, a turning point that will enable us Capital Markets, sale of CLSA to Citics by Crédit Agricole Corporate to reinforce the unique, sustainable model on which our banking and Investment Bank) and actively managing our investments: business is based. complete sale of BES Vida and Intesa Sanpaolo and disposal of In France, our retail banks maintained a high level of business, Bankinter below 10%. performing particularly well with inflows up 5.6%. Internationally, As another structuring measure, our adjustment plan was business was stable despite a tighter economic context in Italy. implemented with determination. Exceeding the targets that we In Insurance and Asset management, 2012 was an excellent had set, it testifies to the mobilisation of our teams and our Group’s year and the business line generated good results. Specialised ability to adapt to a new regulatory and economic environment. In financial services saw their contribution affected not only by new particular, we reviewed the economic model of our corporate and consumer credit legislation but also by our deleveraging targets, investment bank, Crédit Agricole CIB, the main objectives being which also impacted corporate and investment banking. One of the to support our customers and to discontinue the riskiest business significant advances made was of course the sale of Emporiki activities in the financial markets. We thus ceased equity derivatives to Alpha Bank, which was conducted in a rapid and orderly manner. activities and sold some loan portfolios. Designed to reduce our This transaction was a necessity both for Crédit Agricole, given the liquidity consumption – by €68 billion compared to the €50 billion 2 Crédit Agricole S.A. 3 2012 Registration Document MESSAGE FROM THE CHAIRMAN AND THE CHIEF EXECUTIVE OFFICER planned – and to lower our risk weighted assets – by €57 billion weakened environment; our outstanding loans thus grew in France, against the €35 billion announced – this plan reinforced our financial with the Regional Banks and LCL, to reach at €485 billion at the end strength, which is crucial to the carrying out of business. of the year. Crédit Agricole thus remains the leading financier of the French economy. Of course, the slowdown in lending was confirmed Crédit Agricole is a solid bank. In 2012, we improved our solvency as a direct result of the crisis that we are weathering. However, ratios mainly by reducing our risk weighted assets. Crédit Agricole our strong local presence is a major advantage when it comes Group’s Core Tier 1 ratio thus rose from 10.2% to 11.8% (pro forma to supporting the projects of our customers, be they individuals, of the sale of Emporiki) in one year, and that of Crédit Agricole farmers, SMEs, corporates, associations or local authorities. S.A. stood at 9.7% at 31 December 2012 (pro forma of the sale of Emporiki). As we had announced earlier, Crédit Agricole Group, We are driven by a strong awareness of our corporate social and formed of Crédit Agricole S.A. and the Regional Banks, will, under environmental responsibility. Employment is a key component of the new Basel 3 standards, have a Common Equity Tier 1 ratio this and we pay particular attention to training young people. In 2012 in excess of 10% at the end of 2013. Shareholders’ equity now we welcomed 3,000 students on work placement schemes, proof of stands at €72 billion for Crédit Agricole Group and €39.7 billion for our dynamism and commitment. Preservation of the environment Crédit Agricole S.A. We also strengthened our liquidity situation, also guides our conduct, both in terms of our organisation and as systematically reducing our dependence on the financial markets. regards the creation of green products: reduction in CO2 emissions, expansion of our SRI range, etc.
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