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Dedicated Team, Streamlined Solutions

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Dedicated Team, Streamlined Solutions 2nd Quarter 2014 TechniLink Winning mix: Dedicated team, streamlined solutions Heavy maintenance Lufthansa Technik Philippines expands service capability for the A380 The extra mile Sharklet retrofit for the A320 Family AirAsia X and Lufthansa Technik Philippines A partnership anchored on lean and efficient operations Introduction Rainer Janke, Vice President Contents Marketing & Sales, Lufthansa Technik Philippines Dear readers, I am pleased to share a recent milestone at Lufthansa Technik Philippines (LTP). We have expanded our capability portfolio 4 LTP expands for the A380. Following this, Qantas, service capability one of the pioneer operators of the for the A380 A380 and LTP’s long-standing customer, has entrusted its A380s to LTP for C4 Heavy Checks (page 4). With the current demands airline operators face, we at LTP are driven to address the challenges of our customers by offering tailored solutions and customizing • Customized for success 6 our services and set-up for faster turnaround times. Lufthansa Technik Philippines and Jetstar Japan When a customer entrusts their aircraft to us, our dedicated team of experts and representatives from • Realizing in-flight connectivity and every production area, work together to efficiently plan wireless entertainment 7 and manage the maintenance layover progress. LTP installs in-flight entertainment on board Recently, returning customer AirAsia X expressed Philippine Airlines’ newest A330s their positive experiences working with the LTP team during their recent layovers (page 3). • The extra mile 7 In the same quarter, LTP offered its first-ever Sharklet LTP installs fuel-saving Sharklets on Philippine Airlines’ A321 retrofit service for customer, Philippines Airlines. On top of this, we offered a new service to install in-flight Wi-Fi • We give wings to your business 8 connectivity on Philippine Airlines’ as well as Virgin On-site technical support for Asian Wings Airways Australia’s aircraft (page 6). Jetstar Japan, became our first international customer to undergo Sharklet retrofit • Swift solutions 8 for their A320s (page 8). LTP mechanics fly out to Indonesia to support The breadth of our services also extends beyond Orbis Flying Eye Hospital our hangars – to customers from different parts of the world. Highly-skilled LTP mechanics and engineers were • LTP assists BizJet International in 9 assigned to support Lufthansa Technik subsidiary BizJet business expansion International in the United States, Orbis mobile hospital which flew to Indonesia, and Asian Wings Airways in • Support for China’s best 9 Myanmar (page 8 to 9). Whatever the needs and challenges of the aviation • Personnel movements 10 business, it is always important that we respond quickly and that we are in step with our customers, onward and • German Embassy Manila tours LTP facility 10 upward. Embassy staff take time to appreciate major German investment in the Philippines Sincerely yours, Rainer Janke Scan the QR code to access this issue and earlier issues online or managing editor & art director visit www.ltp.com.ph associate editor adviser nd Quarter 014 Base Maintenance AirAsia X and Lufthansa Technik Philippines: A partnership anchored on lean and efficient operations AirAsia X is flying high, having been streamline its production organization. He continued, “The MRO should also have recognized as the World’s Largest Long- A trusted partner of AirAsia X since a strong materials support, since this will haul Low-cost carrier (LCC), and as the 2010, it was a welcome sight to have help us maintain our lean and efficient World’s Best LCC, by CAPA Centre for the airline’s distinct red livery roll into operations. Furthermore, safety always Aviation and Skytrax, among others. LTP’s hangars for another round of base takes precedence. We need to ensure we In less than a decade, they’ve rocketed maintenance checks on several A330 comply with all the safety standards.” to the forefront of the industry with a aircraft. To date, LTP has performed 31 base breakthrough business model. Among “The most important things we consider maintenance checks for AirAsia X. other players in the low-cost category, in an MRO provider are efficiency, cost, Three more will be completed this they were able to differentiate themselves and duration of the check,” said Soo year. Soo continued: “LTP’s high level of by being innovative – from offering the Hoo Haw Loon, Director for Engineering professionalism, accommodativeness, and first premium flatbed seats in an LCC, to of AirAsia X. Soo has been AirAsia X’s proactive approach to clients is what we “Quiet Zones” that provide a more relaxed engineering director since September appreciate the most.” cabin atmosphere. Combined with their 2013, overseeing maintenance in Says Pearl Rubio, Head of Sales at commitment to provide utmost safety accordance with approved procedures. LTP, “LTP’s new production organization for their passengers, AirAsia X’s unique significantly enhances layover management business approach has proven to be a through efficient planning, improved success in the aviation market. LTP’s high level of material provisioning and greater With these factors in mind, careful professionalism, transparency on the work progress. These consideration was necessary when they are aimed to achieve optimal project looked for an MRO provider that was accommodativeness, performance and success of every layover.” best capable of meeting their needs. and proactive approach AirAsia X is a leading long-haul, low- Lufthansa Technik Philippines (LTP) was cost affiliate carrier of the AirAsia Group. It in a good position to fulfill these, having to clients is what we currently serves the Asia Pacific and Middle recently undertaken major improvements to appreciate the most. East regions and is based in Malaysia. nd Quarter 014 3 Base Maintenance LTP expands service capability for the A380 Now approved for C4-checks, following upgrade from Australian aviation authority Lufthansa Technik Philippines (LTP) reaches and partnership between airline and MRO. worldwide are certified to perform this another milestone in A380 expertise as Adding C4-check capability for the check. For LTP, reaching its latest capability Australian airline Qantas, returns for C4 A380 is a significant accomplishment for only took less than a year of planning Heavy Maintenance Checks on two of its any MRO. First, for the largest passenger and completing trainings, equipment, Airbus A380s. It’s the first of its kind at LTP aircraft, the C4 is one of the aviation certifications and investments. and the decision of Qantas to send their industry’s most extensive maintenance Right on cue, as early generation A380s aircraft to Manila reflects long-term trust checks to date. Second, very limited MROs approach their 6th year mark and airline 4 nd Quarter 014 Base Maintenance Milestones 011 LTP gears up for the A380 by investing in a maintenance hangar and in comprehensive trainings for its mechanics and engineers. FEBRUARY 01 LTP completes and inaugurates its newest widebody maintenance hangar facility capable of accommodating the A380. 01 to 013 The first Qantas A380 touches down in Manila in April 2012. By the end of 2013, LTP has performed cabin modification works, wing-rib modification, and C-checks on the airline’s A380s. operators begin to schedule their heavy to accommodate the parts coming off the checks. This year, LTP has completed C2- plane’s two floor levels. checks for Air France before commencing These requirements were fulfilled by LTP C4-checks for Qantas. through its strong impetus and dedication to Among the improvements in the A380 further its A380 service expertise. With the C4 JANUARY 014 LTP welcomes two hangar, a fuselage docking system Heavy Maintenance approvals from aviation Air France A380s for C2-checks. that joins the existing tail docking was authorities such as Australian Civil Aviation constructed to run along both sides of the Safety Authority (CASA), and the European aircraft. It can be raised and lowered as Aviation Safety Agency (EASA), LTP is needed to provide better access to both confident the facility has the ideal equipment cabin floor levels. The middle section and and space to offer complete service solutions wing docking systems are also built to for the largest passenger aircraft in the world easily inspect all wing surfaces, top and With limited MRO providers capable of bottom, as well as engine/pylon areas. maintaining the A380, this development The A380 is a massive aircraft – almost paves the way for LTP in realizing its vision MAY 014 LTP commences heavy maintenance work after receiving double the A340’s capacity. Organizations of becoming a leading provider of MRO an upgrade from the Australian Civil need to adapt to its size, so taking it services in the region. To date, two leading Aviation Safety Authority. apart needs dedicated equipment and airlines operators have sent their A380s workshops. For this reason, a large to Manila. But with the advancement of its storage area was built to house all 600 capabilities, LTP is poised to accommodate seats in economy, business and first class more customers, and meet the demand configurations. Specialized workshops for A380 heavy maintenance checks in the for different cabin parts were also built coming years. nd Quarter 014 Base Maintenance Jetstar Japan and Lufthansa Technik Philippines: Customized for success Lufthansa Technik Philippines is committed team could see that to delivering the same high level of their aircraft was expertise and value-for-money to support in good hands. In the range of needs of its newest base addition, the Jetstar maintenance customer, Jetstar Japan. Japan team was in Since the start of LTP and Jetstar Japan’s constant contact with maintenance campaign last November, a dedicated core team six of the airline’s A320s have undergone of representatives from successful C-check events. In addition, engineering, quality two of the aircraft combined a C-check assurance, material with new Sharklet installation, avoiding planning, tooling, unnecessary additional ground time.
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