Annual 9 Conference

ROADMAPS FOR STUDENT SUCCESS Program Book

April 5–9, 2019 Hyatt Regency Chicago

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2 2019 HLC Annual Conference Program Book

A strong legacy, a stronger future

TABLE OF CONTENTS

Letter From the APR Accreditation 6 04 President 22 Workshop

Welcome to the APR APR APR 32 General Program 7 8 9 06 Annual Conference 32 Academy Presentations 06 Conference Services During the General 06 Stay Connected Program 07 Food at the Annual 35 Tribal College Conference Presentations During the General Program 08 Parking at the Hyatt 38 Sunday 09 Hyatt Map 54 Monday 09 Swissotel Maps 71 Tuesday 11 Attendee Resources

APR Exhibit Hall Peer Corps 5 73 14 Program 79 Keyword Index

Table of Contents

Letter From THE PRESIDENT Welcome to the 2019 Higher Learning Annual Conference, Roadmaps for Student Success. The theme is very timely as increased attention on student outcomes remains the highest priority in higher education. As in recent years, the conference focuses on one of the major strategic directions outlined in HLC’s plan, Beyond the Horizon.

We are living in a very dynamic time for colleges member institutions sharing a survey with students and universities, one which brings to bear a myriad seeking input on how they define student success, of viewpoints from local, state, federal and global their responsibilities and those of the institution they interest groups. But we believe the very best way to attend. We received more than 32,000 responses from maximize the return on investment value of our work your students. is to look through the lens of student success. This One of the key findings of the membership survey year’s conference brings you experts in the field and is the importance of HLC’s thought leadership in a variety of sessions on best practices across our federal policymaking. I look forward to sharing region and beyond. recent experiences of my participation in Negotiated The past year has been very active for everyone at Rulemaking on Accreditation and Innovation. We are the Higher Learning Commission and our membership. committed to keeping you current, receiving your input We have published several papers as a result of our and advocating for our members and accreditation. initiatives on student success and innovation. While they Please take time in reviewing this program book are available on our website, you will see two compendia as there are outstanding sessions throughout the of papers in your packets. The purpose is to provide conference to inform, provoke and invite discussion. thought-provoking ideas to discuss throughout the I want to thank the Annual Conference Planning conference and on your campuses. One set of papers Committee on their excellent work and efforts on your reflects the recommendations of our think tank, the behalf. Let me also extend appreciation to all HLC staff Partners for Transformation. The other represents the and the Board of Trustees, whose work is positioned to culmination of the groups formed to address key issues serve our members and influence the future of higher in Student Success. Both sets are part of our strategic education in general. plan, supported in part by the Lumina Foundation. Use the mobile app or take out your pens and mark the I will also be presenting the findings of two recent sessions you want to attend. As always, we welcome surveys at the Welcome Address on Sunday morning. your feedback. Thank you in advance to all the speakers The first is the Survey of Members on Trends in who work hard to assure your experience is a good Higher Education, which yielded extremely insightful one. Enjoy, and I’ll see you around the next few days! ideas about local, state, national and international issues facing higher education and the implications Barbara Gellman-Danley for regional accreditation. The second is the Survey President, Higher Learning Commission on Student Success, representing nearly half of our

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4 2019 HLC Annual Conference Program Book Welcome to the Annual Conference

Welcome to the ANNUAL CONFERENCE

STAY CONNECTED SCHEDULE OF Complimentary Wireless Internet The 2019 annual conference features complimentary CONFERENCE SERVICES wireless internet access throughout the public spaces, meeting rooms and Riverside Hall. Information on HLC Registration Desk how to access the wireless internet will be posted on Grand Ballroom Foyer conference signage and in the mobile app. Ballroom Level / Hyatt East Tower Conference Mobile App Thurs, April 4 Sun, April 7 With the mobile app, you can: 3:00–7:00 pm 6:30 am–5:00 pm Fri, April 5 Mon, April 8 • Download presentation slides and handouts. 7:00 am–5:30 pm 7:00 am–5:00 pm • Create an account to take and save notes and Sat, April 6 Tues, April 9 access your schedule on multiple devices. 6:30 am–5:00 pm 7:00–10:30 am • Scan the list of attendees and add personal Connection Hub Schedule appointments to your schedule. Sat, April 6 • Evaluate presentations. 7:00 am–5:00 pm / Connection Hub Open • Look up the name of your HLC staff liaison. 1:00–4:00 pm / Liaison Appointments • View the exhibitors and locate their booths. Sun, April 7 • View the hotel floor plans. 7:00 am–5:00 pm / Connection Hub Open • Get important updates, presentation changes 10:00 am–5:00 pm / Liaison Appointments and more. 10:30 –11:30 am / Book Signing: Annie McKee Mon, April 8 7:00 am – 5:00 pm / Connection Hub Open

10:00 – 10:45 am / Book Signing: Paul Tough i MARK YOUR CALENDAR 7:00 am – 5:00 pm / Liaison Appointments Future HLC Annual Conference 2:30–3:00 pm / Ice Cream Social dates: April 17–21, 2020

6 2019 HLC Annual Conference Program Book Welcome to the Annual Conference Download the HLC conference app: Regional Colleges and Universities 1. In the iTunes or Google Play store, search for Marius Boboc Cleveland State University “AttendeeHub,” an app by CrowdCompass. Kathy Parkison Indiana University Kokomo Mike Wilds Northeastern State University 2. Download AttendeeHub, then search for the event “2019 HLC Annual Conference.” Select the event, Research Institutions enter HLC2019AC when prompted for an event Kelly Funk Michigan State University password and then follow the instructions to verify Jocelyn Milner University of Wisconsin - Madison your account. Special Focus Institutions Social Media Wendy Paszkiewicz Adler University Stay in touch throughout the conference on Twitter. June Smith Bryan College of Health Sciences Receive reminders about upcoming sessions, see Tribal Colleges and Universities pictures of conference highlights, and share your Koreen Ressler Sitting Bull College own experiences. Follow HLC @hlcommission and use hashtag #HLC2019 to join the conversation. The 2020 Annual Conference Program Planning Committee, including some returning members from 2019, is already at work developing the Call for THANK YOU Proposals for next year’s conference. to the 2019 Annual Conference Program Planning Committee This selected group of faculty and administrative leaders at HLC member institutions played a key role in writing the Call for Proposals, reviewing submissions FOOD AT THE and planning the General Program for this year’s conference. The committee was designed to represent ANNUAL CONFERENCE the range of institutional types included in HLC’s membership in order to ensure relevant programming Sunday for all conference attendees. 7:00–8:00 am Complimentary Continental Breakfast HLC thanks the following committee members: Riverside Hall Community Colleges 11:30 am–1:00 pm Jill Carlson Santa Fe Community College Lunch Break Harry Faulk Mountwest Community and HLC-hosted buffet lunch / Riverside Hall Technical College Market Chicago / Hyatt Lobby Johnesa Hodge Wayne County Community College American Craft Kitchen and Bar / Hyatt Lobby Cynthia Hoss Hutchinson Community College The Living Room / Skyway Level, West Tower Monica Ramirez Century College William Tammone Macomb Community College Monday Mona Walters Edison State Community College 7:00–8:30 am Donna Wood North College Complimentary Continental Breakfast Private, Not-for-Profit Colleges and Universities Riverside Hall Eric Bolger College of the Ozarks 12:15–1:30 pm Caryn Chaden DePaul University Lunch Break Paul Koch St. Ambrose University Market Chicago / Hyatt Lobby Future HLC Annual Conference Linda Wellborn Evangel University American Craft Kitchen and Bar / Hyatt Lobby dates: April 17–21, 2020 The Living Room / Skyway Level, West Tower Private, For-Profit Colleges and Universities Food Court / Center Sue Darby National American University Jan Garfield

6 2019 HLC Annual Conference Program Book Welcome to the Annual Conference HOTEL AND AREA RESTAURANTS Important Note for Non-Hyatt Guests For additional breakfast and lunch options, the Hyatt Do not pay for parking upon arrival. You will not be able features a number of restaurant choices, including to use the discount if you have prepaid your parking. American Craft Kitchen and Bar, The Living Room and Market Chicago. NAVIGATING THE HOTELS Market Chicago on the main floor has offerings for Sessions at the Swissotel those who want to pick up a quick snack, a sandwich, The Presidents Program and some sessions in the breakfast items, Starbucks coffee and more. It’s a great General Program will be held at the Swissotel Chicago, option on Sunday, along with the HLC-hosted lunch in which is a short walk from the Hyatt. the Exhibit Hall, when many of the restaurants at the Illinois Center are closed. Outdoor Route: Walk east along Wacker Drive. Cross Columbus Drive, and the Swissotel will be on your right The Illinois Center features a wide variety of food about halfway down the block. Enter the lobby and options during the lunch hour. Accessible via indoor follow signs to the HLC meeting rooms. walkways, it’s a great option during inclement weather. It is open for lunch on Monday and Tuesday but closed Indoor Pedway Route: An entrance to the pedway on Sunday. is located on the Concourse Level of the Hyatt’s East Tower. Follow signs to the HLC meeting rooms. For dinner, Stetson’s Modern Steak and Sushi and American Craft Kitchen and Bar are open at the Hyatt. Walking Between Sessions In addition, Chicago offers an extensive range of Most breaks between sessions are at least 15 minutes restaurants for all budgets and tastes. Visit the mobile long. If you are crossing between the East and West app for a list of nearby restaurants with special HLC Towers of the Hyatt, or between the Hyatt and the discounts. Swissotel, be sure to leave promptly in order to arrive at the next session on time. PARKING AT THE HYATT Look for HLC signage throughout the hotels to indicate the best routes to meeting rooms. Conference attendees are eligible for a 50 percent discount on parking. Access to Riverside Hall Hyatt Guests Riverside Hall is accessible from the Ballroom Level in the East Tower. Escalators to Riverside Hall are The discounted rates should appear on your hotel bill. located near Columbus Hall as well as behind the Grand You do not need a discount sticker. Please check with Ballroom. the hotel registration desk if the rate is not properly reflected on your bill. Once you have paid for parking, Keynote Viewing Options you will have in–out privileges during the course of To ease traffic throughout the Grand Ballroom, your stay. the keynote presentations on Sunday and Monday Non-Hyatt Guests mornings will be simultaneously broadcast to Riverside Hall in the East Tower and Crystal Ballroom B in the To obtain the reduced rate, you must attach a discount West Tower. sticker to your parking ticket each day that you park. In the East Tower, you can pick up discount stickers at the Registration Desk or the Information Desk located in the Grand Ballroom Foyer; in the West Tower, pick up stickers at the Information Desk.

8 2019 HLC Annual Conference Program Book HYATT REGENCY CHICAGO GUEST MAP

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You may also cross from the lobby level via the crosswalk on coded by floor. For help, dial Guest Services at Extension 4460. Stetson Drive. codWEedLCO by MEfloor. TO F orHY heATTlp, REdiaGENl GueCYst SCeHrvICicesAG aOt. EMeetixtensionng roo 4460.ms, ba llrooms, StetsonCROSSING Drive. BETWEEN TOWERS: Cross between towers via the Skybridge or ESCALATORS, ELEVATORS AND RESTROOMS are indicated on each floor. ESCALATORS,restaurants and ELEVATORS guest amen ANDities a RESTROOMSre listed in alph areabe indicatedtical orde ron and each color floor. the Concourse. You may also cross from the lobby level via the crosswalk on ESCALATORS,Elevators are convenientlyELEVATORS AND located RESTROOMS throughout are the indicated hotel for on guests each floor. with Elevatorscoded by flareoor. conveniently For help, dia llocated Guest S ethroughoutrvices at Extension the hotel 4460. for guests with Stetson Drive. Elevatorsdisabilities are or conveniently where no escalator located is throughout present. the hotel for guests with disabilities or where no escalator is present. disabilitiesESCALATORS, or where ELEVATORS no escalator AND isRESTROOMS present. are indicated on each floor. Elevators are conveniently located throughout the hotel for guests with Hyattdisabilities Map or where no escalator is present. EVENT CENTRE

REGISTRATION SWISSOTEL GUEST MAP

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D F B

E A LUCERNE LEVEL

Event Centre Zurich 13,974 1,299 137 42 102 31 17 5 1,110 1,365 872 – 1,800 – 1st Floor, Event Centre Zurich ABC 4,590 427 45 14 102 31 17 5 340 420 285 90 450 75 Zurich D 4,590 427 45 14 102 31 17 5 340 420 285 90 450 75 Zurich EFG 4,590 427 45 14 102 31 17 5 340 420 285 90 450 75 Zurich A 1,575 146 45 14 35 11 17 5 100 145 80 30 150 40 Zurich B 1,530 142 45 14 34 10 17 5 100 145 80 30 150 40 Zurich C 1,575 146 45 14 35 11 17 5 100 145 80 30 150 40 Zurich E 1,575 146 45 14 35 11 17 5 100 145 80 30 150 40 Zurich F 1,530 142 45 14 34 10 17 5 100 145 80 30 150 40 Zurich G 1,575 146 45 14 35 11 17 5 100 145 80 30 150 40 Zurich ABCD 9,180 853 90 27 102 31 17 5 660 875 600 120 900 100 Zurich DEFG 9,180 853 90 27 102 31 17 5 660 875 600 120 900 100 323 East Wacker Drive, Chicago, IL 60601-9722 swissotelchicagomeetings.comZurich AB 3,105 289 |45 312.268.8215 14 69 21 17 5 200 290 160 60 300 60 Zurich BC 3,105 289 45 14 69 21 17 5 200 290 160 60 300 60 Zurich EF 3,105 289 45 14 69 21 17 5 200 290 160 60 300 60 Zurich FG 3,105 289 45 14 69 21 17 5 200 290 160 60 300 60 Vevey 5,720 532 104 32 55 17 15 4 440 480 330 120 500 102 Vevey 1 1,430 133 26 8 55 17 15 4 110 130 85 40 180 43 Vevey 2 1,430 133 26 8 55 17 15 4 110 130 85 40 180 43 Vevey 3 1,430 133 26 8 55 17 15 4 110 130 85 40 180 43 Vevey 4 1,375 128 25 8 55 17 15 4 110 130 85 40 180 43 Vevey 1&2 2,860 266 52 16 55 17 15 4 220 260 170 80 350 68 Vevey 2&3 2,860 266 52 16 55 17 15 4 220 260 170 80 350 68 Vevey 3&4 2,805 261 51 16 55 17 15 4 220 260 170 80 350 68 Vevey 1,2,3 4,290 399 78 24 55 17 15 4 330 390 255 100 500 90 Vevey 2,3,4 4,235 394 77 23 55 17 15 4 330 390 255 100 500 90 St. Gallen 2,738 254 74 23 37 11 15 4 260 310 180 60 353 60 St. Gallen 1 925 86 25 8 37 11 15 4 80 105 51 20 120 35 St. Gallen 2 925 86 25 8 37 11 15 4 80 105 51 20 120 35 FOUR 2ndLUXURY Floor, EventHOTELS, Centre 3,700 GUEST ROOMS,St. Gallen 390,000 3 Lucerne SQ.925 FT.86 Level OF25 8 37 11 15 4 80 105 51 20 120 35 St. Gallen 1&2 1,850 172 50 15 37 11 15 4 160 210 102 40 235 46 St. Gallen 2&3 1,850 172 50 15 37 11 15 4 160 210 102 40 235 46 MEETING SPACE — ALL CONNECTED BY AN INDOORMontreux PEDWAY2,664 248 74 23 36 11 15 4 260 310 180 60 360 60 HYATT REGENCY CHICAGOFOUR • SWISSLUXURYÔTEL •HOTELS, RADISSON 3,700BLU AQUA GUEST • FAIRMONT ROOMS,Montreux 1 HOTEL 390,000864 SQ. 80 FT.24 OF 7 36 11 15 4 80 105 51 20 120 35 Montreux 2 900 84 25 8 36 11 15 4 80 105 51 20 120 35 MEETING SPACE — ALL CONNECTED BYMontr ANeux 3 INDOOR900 PEDWAY 84 25 8 36 11 15 4 80 100 51 20 120 35 HYATT REGENCY CHICAGO • SWISSÔTEL • RADISSON BLU AQUAMontr •eux FAIRMONT 1&2 HOTEL1,764 164 49 15 36 11 15 4 160 210 102 40 235 46 Montreux 2&3 1,800 167 50 15 36 11 15 4 160 210 102 40 235 46 Monte Rosa 400 37 20 6 20 6 SWISS15 ÔT4 EL CHI30 CAGO30 16 16 40 16 323 East Wacker Drive SWISSÔTEL CHICAGO EventLucerneCHICAGO Centr Leveel RIVER 312 565 0565 323 East Wacker Drive ZurichLucerne 13,9746,016 1,299559 13764 2042 10294 2931 1317 45 1,110500 1,365500 350872 120– 1,800500 120– Wacker Drive CHICAGO RIVER 312 565 0565 Wacker Drive LucerneZurich ABC I 2,0484,590 190427 6445 2014 10232 1031 1317 45 130340 160420 105285 6090 200450 5075 LucerneZurich D II 1,9204,590 178427 6445 2014 10230 319 PedwayH1317Y A TT45 REGENCY From110340 CHI140420 Hyatt CAGO100285 5090 180450 5075 LucerneZurich EFG III 2,0484,590 190427 4564 1420 10232 3110 HtoY151A1713T T SwissotelEast REGENCY54 Wacker 340130 CHI Drive CAGO420160 285105 9060 450200 7550 ZurichAlpine A 1,5752,560 146238 8045 2414 3235 1011 1513 East181712 5Wacker 65 6512 34Drive180100 220145 14580 7530 250150 7040 WEST EAST TOWER AlpineZurich IB 1,0241,530 14295 3245 1014 3234 10 312 5181765 12 34 65 10050 14580 4080 30 15080 2840 WEST EAST TOWER Zurich C 1,575 146 45 14 35 11 17 5 100 145 80 30 150 40 TOWER MAINTOWER ENTRANCE MAIN ENTRANCE Alpine II 1,536 143 48 15 32 10 18 6 110 150 72 50 150 39 St.Zurich Moritz E 1,575270 14625 1845 145 1535 115 KEYKEYKEY179 25 10020 14520 808 1230 15010 1040 TO GrindelwaldZurich F 1,530270 14225 1845 145 1534 105 179 25 10020 14520 808 1230 15010 1040 TO ILLINOIS ILLINOIS Zurich G 1,575 146 45 14 35 11 17 Pedwa5 y–Hotel100 Connectors145 80 30 150 40 CENTER Zermatt 270 25 18 5 15 5 9 2 Pedwa20 y–Hotel20 Connectors 8 12 10 10 CENTER GstaadZurich ABCD 9,180270 85325 9018 275 10215 315 179 52 66020 87520 6008 12012 90010 10010 ZurichVerbier DEFG 9,180270 85325 9018 275 10215 315 179 Pedwa52 y–Alternate66020 Routes87520 6008 12012 90010 10010 Zurich AB 3,105 289 45 14 69 21 17 5 Pedwa200y– Alternate290 Routes160 60 300 60 6 Zurich BC 3,105 289 45 14 69 21 17 5 200 290 160 60 300 60 43rd Floor Pedway Access Zurich EF 3,105 289 45 14 69 21 17 5 200 290 160 60 300 60 6 Edelweiss Penthouse 2,772 258 132 40 21 6 9 2 230 250 135 50 250 – Zurich FG 3,105 289 45 14 69 21 17 5 200 290 160 60 300 60

ALTERNATE ROUTE ALTERNATE Pedway Access Penthouse I 1,470 137 70 21 21 6 9 2 105 100 40 20 100 30 Vevey 5,720 532 104 32 55 17 15 4 440 480 330 120 500 102 Penthouse II 1,302 121 62 19 21 6 9 2 125 125 40 30 150 30 TO ILLINOIS Drive Columbus Vevey 1 1,430 133 26 8 55 17 15 4 110 130 85 40 180 43 CENTER ALTERNATE ROUTE ROUTE ALTERNATE Vevey 2 1,430 133 26 8 55 17 15 4 110 130 85 40 180 43 Ve42ndvey Floor3 1,430 133 26 8 55 17 15 4 110 130 85 40 180 43 TO ILLINOIS Drive Columbus VeMatterhornvey 4 1,375900 128114 2535 118 5535 1711 1511 4 11050 13040 8528 4016 18050 4325 CENTER ALTERNATE ROUTE Vevey 1&2 2,860 266 52 16 55 17 15 4 220 260 170 80 350 68 ConcourVevey 2&3se Level 2,860 266 52 16 55 17 15 4 220 260 170 80 350 68 9 CurrVeveyents 3&4 2,6002,805 242261 6551 2016 4055 1217 1015 34 22080 26015 17020 2080 120350 2668 GeneVeveyva 1,2,3 2,6884,290 250399 4878 1524 5655 17 159 24 130330 100390 25570 10040 220500 4090 E. South Water Street Vevey 2,3,4 4,235 394 77 23 55 17 15 4 330 390 255 100 500 90 3rSt.d Gallen Floor 2,738 254 74 23 37 11 15 4 260 310 180 60 353 60 9 323BiancoSt. GallenEast Wacker 1 Drive, Chicago,810925 IL7586 60601-9722 4525 148 1837 115 159 24 2080 10525 swissotelchicagomeetings.com2051 20– 120 70| 312.268.8215 35– TicinoSt. Gallen 2 510925 4786 3025 98 1737 115 159 24 2080 10515 1051 20– 12010 35– E. South Water Street NeuchatelSt. Gallen 3 510925 4786 3025 98 1737 115 159 24 2080 10515 1051 20– 12010 35– RhoneSt. Gallen 1&2 1,850493 17246 2950 159 1737 115 159 24 16020 21015 10210 40– 23510 46– St. Gallen 2&3 1,850 172 50 15 37 11 15 4 160 210 102 40 235 46 2ndMontr Flooreux 2,664 248 74 23 36 11 15 4 260 310 180 60 360 60 10 ArMontrosa eux 1 391864 3680 2324 7 1736 2019 115 HLC1115 4Annual 2080 Conference10520 1251 Program20– Book12030 1535 LuganoMontreux 2 TO 391900 3684 2325 78 1736 115 1115 4 2080 10520 1251 20– 12030 1535 Montreux 3MAGGIE DALEY 900 84 25 8 36 11 15 4 80 100 51 20 120 35 PARK Montreux 1&2 1,764 164 49 15 36 11 15 4 160 210 102 40 235 46 Montreux 2&3 1,800 167 50 15 36 11 15 4 160 210 102 40 235 46 Stetson Drive Monte Rosa 400 37 20 6 20 6 15 4 30 30 16 16 40 16

Lucerne Level LucerneTO 6,016 559 64 20 94 29 13 4 500 500 350 120 500 120 MAGGIE DALEY Lake Street LucernePARK I 2,048 190 64 20 32 10 13 4 130 160 105 60 200 50 Lucerne II 1,920 178 64 20 30 9 13 4 110 140 100 50 180 50 TO MILLENNIUM PARK TO Lucerne III 2,048 190 64 20 32 10 13 4 130 160 105 60 200 50 Stetson Drive Alpine 2,560 238 80 24 32 10 18 6 180 220 145 75 250 70 Alpine I 1,024 95 32 10 32 10 18 6 50 80 40 30 80 28 Alpine II 1,536 143 48 15 32 10 18 6 110 150 72 50 150 39 St. Moritz 270 25 18 5 15 5 9 2 20 20 8 12 10 10 Grindelwald 270 25 18 5 15 5 9 2 20 20 8 12 10 10 Zermatt 270 25 18 Benton 5 15 5 9 2 20 20 8 12 10 10 Lake Street Gstaad 270 25 18 5 15 5 9 2 20 20 8 12 10 10 Verbier 270 25 18 5 15 5 9 2 20 20 8 12 10 10 TO MILLENNIUM PARK TO 43rd Floor Edelweiss Penthouse 2,772 258 132 40 21 6 9 2 230 250 135 50 250 – Penthouse I 1,470 137 70 21 21 6 9 2 105 100 40 20 100 30 Penthouse II 1,302 121 62 19 21 6 9 2 125 125 40 30 150 30

42nd Floor Matterhorn 900 114 35Benton 11 35 11 11 4 50 40 28 16 50 25 Concourse Level Currents 2,600 242 65 20 40 12 10 3 80 15 20 20 120 26 Geneva 2,688 250 48 15 56 17 9 2 130 100 70 40 220 40

3rd Floor Bianco 810 75 45 14 18 5 9 2 20 25 20 – 70 – Ticino 510 47 30 9 17 5 9 2 20 15 10 – 10 – Neuchatel 510 47 30 9 17 5 9 2 20 15 10 – 10 – Rhone 493 46 29 9 17 5 9 2 20 15 10 – 10 –

2nd Floor Arosa 391 36 23 7 17 5 11 4 20 20 12 – 30 15 Lugano 391 36 23 7 17 5 11 4 20 20 12 – 30 15

ATTENDEE RESOURCES Take advantage of these resources to learn more about HLC programs and processes and to connect with attendees at the annual conference.

LUCERNE LEVEL CONNECTION HUB • Tohono O’odham Community College (Standard The Connection Hub is an attendee lounge and Pathway) resource area featuring charging stations, a bookstore • Kansas State University (Open Pathway) with book-signing events, sponsored coffee breaks, Event Centre Zurich 13,974 1,299 137 42 102 31 17 5 1,110 1,365 872 – 1,800 – and dedicated spaces for attendees to connect with Zurich ABC 4,590 427 45 14 102 31 17 5 340 420 285 90 450 75 CONNECTING WITH YOUR Zurich D 4,590 427 45 14 102 31 17 5 340 420 285 90 450 75 Zurich EFG 4,590 427 45 14 102 31 17 5 340 420 285 90 450 75 HLC and exhibiting organizations. Zurich A 1,575 146 45 14 35 11 17 5 100 145 80 30 150 40 HLC STAFF LIAISON Zurich B 1,530 142 45 14 34 10 17 5 100 145 80 30 150 40 The following HLC resources are located within the Zurich C 1,575 146 45 14 35 11 17 5 100 145 80 30 150 40 HLC staff liaisons will be available for brief meetings Zurich E 1,575 146 45 14 35 11 17 5 100 145 80 30 150 40 Zurich F 1,530 142 45 14 34 10 17 5 100 145 80 30 150 40 Connection Hub: Zurich G 1,575 146 45 14 35 11 17 5 100 145 80 30 150 40 during the following times. These meetings should be Zurich ABCD 9,180 853 90 27 102 31 17 5 660 875 600 120 900 100 Zurich DEFG 9,180 853 90 27 102 31 17 5 660 875 600 120 900 100 • Assurance Lab used for introductions and quick questions (typically no Zurich AB 3,105 289 45 14 69 21 17 5 200 290 160 60 300 60 Zurich BC 3,105 289 45 14 69 21 17 5 200 290 160 60 300 60 more than five minutes) to enable the staff liaisons to Zurich EF 3,105 289 45 14 69 21 17 5 200 290 160 60 300 60 • HLC Accreditation Information Desk Zurich FG 3,105 289 45 14 69 21 17 5 200 290 160 60 300 60 meet as many of their institutions as possible. Vevey 5,720 532 104 32 55 17 15 4 440 480 330 120 500 102 Vevey 1 1,430 133 26 8 55 17 15 4 110 130 85 40 180 43 • Liaison Appointment Desk Vevey 2 1,430 133 26 8 55 17 15 4 110 130 85 40 180 43 To reserve an appointment time, please leave your Vevey 3 1,430 133 26 8 55 17 15 4 110 130 85 40 180 43 • Exhibitors (Information can be found on page 73) Vevey 4 1,375 128 25 8 55 17 15 4 110 130 85 40 180 43 Vevey 1&2 2,860 266 52 16 55 17 15 4 220 260 170 80 350 68 business card with the HLC staff member at the Vevey 2&3 2,860 266 52 16 55 17 15 4 220 260 170 80 350 68 Vevey 3&4 2,805 261 51 16 55 17 15 4 220 260 170 80 350 68 appointment desk in the Connection Hub. The desk Vevey 1,2,3 4,290 399 78 24 55 17 15 4 330 390 255 100 500 90 Vevey 2,3,4 4,235 394 77 23 55 17 15 4 330 390 255 100 500 90 ASSURANCE LAB attendant will begin accepting cards 30 minutes prior St. Gallen 2,738 254 74 23 37 11 15 4 260 310 180 60 353 60 St. Gallen 1 925 86 25 8 37 11 15 4 80 105 51 20 120 35 Sample Assurance System submissions from to the liaison’s arrival. Appointments will be scheduled St. Gallen 2 925 86 25 8 37 11 15 4 80 105 51 20 120 35 St. Gallen 3 925 86 25 8 37 11 15 4 80 105 51 20 120 35 St. Gallen 1&2 1,850 172 50 15 37 11 15 4 160 210 102 40 235 46 institutions are provided so attendees may see on a first-come, first-served basis until slots are filled. St. Gallen 2&3 1,850 172 50 15 37 11 15 4 160 210 102 40 235 46 Montreux 2,664 248 74 23 36 11 15 4 260 310 180 60 360 60 how others have organized materials and provided Montreux 1 864 80 24 7 36 11 15 4 80 105 51 20 120 35 Don’t know the name of your staff liaison? Check your Montreux 2 900 84 25 8 36 11 15 4 80 105 51 20 120 35 evidence. Montreux 3 900 84 25 8 36 11 15 4 80 100 51 20 120 35 institution’s listing in the conference mobile app or at Montreux 1&2 1,764 164 49 15 36 11 15 4 160 210 102 40 235 46 Montreux 2&3 1,800 167 50 15 36 11 15 4 160 210 102 40 235 46 HLC staff members will be on hand to assist with one of the iPad kiosks in the Hyatt. Monte Rosa 400 37 20 6 20 6 15 4 30 30 16 16 40 16 questions. These samples will be available in the EventLucerne Centr Leveel ZurichLucerne 13,9746,016 1,299559 13764 2042 10294 2931 1317 45 1,110500 1,365500 350872 120– 1,800500 120– Connection Hub and will remain accessible online Tom Bordenkircher A. Gigi Fansler LucerneZurich ABC I 2,0484,590 190427 6445 2014 10232 1031 1317 45 130340 160420 105285 6090 200450 5075 LucerneZurich D II 1,9204,590 178427 6445 2014 10230 319 1317 45 110340 140420 100285 5090 180450 5075 after the conference. Saturday 1:00–3:00 pm Saturday 1:00–2:00 pm LucerneZurich EFG III 2,0484,590 190427 4564 1420 10232 3110 1713 54 340130 420160 285105 9060 450200 7550 ZurichAlpine A 1,5752,560 146238 8045 2414 3235 1011 1817 65 180100 220145 14580 7530 250150 7040 Sunday 10:00am –12:00 pm Sunday 1:00–2:00 pm AlpineZurich IB 1,0241,530 14295 3245 1014 3234 10 1817 65 10050 14580 4080 30 15080 2840 HLC thanks the following institutions for providing AlpineZurich IIC 1,5361,575 143146 4845 1514 3235 1011 1817 65 110100 150145 7280 5030 150 3940 4:00–5:00 pm Zurich E 1,575 146 45 14 35 11 17 5 100 145 80 30 150 40 Monday 11:00am–12:00 pm St. Moritz 270 25 18 5 15 5 9 2 20 20 8 12 10 10 their Assurance Arguments as samples: GrindelwaldZurich F 1,530270 14225 1845 145 1534 105 179 25 10020 14520 808 1230 15010 1040 3:00–4:00 pm Monday 10:00am–12:00 pm ZermattZurich G 1,575270 14625 1845 145 1535 115 179 25 10020 14520 808 1230 15010 1040 GstaadZurich ABCD 9,180270 85325 9018 275 10215 315 179 52 66020 87520 6008 12012 90010 10010 • Blue Ridge Community and Technical College ZurichVerbier DEFG 9,180270 85325 9018 275 10215 315 179 52 66020 87520 6008 12012 90010 10010 Zurich AB 3,105 289 45 14 69 21 17 5 200 290 160 60 300 60 Zurich BC 3,105 289 45 14 69 21 17 5 200 290 160 60 300 60 (Standard Pathway) Stephanie Brzuzy Barbara Johnson 43rd Floor Zurich EF 3,105 289 45 14 69 21 17 5 200 290 160 60 300 60 Edelweiss Penthouse 2,772 258 132 40 21 6 9 2 230 250 135 50 250 – Zurich FG 3,105 289 45 14 69 21 17 5 200 290 160 60 300 60 Saturday 1:00–2:00 pm Saturday 2:00 – 3:00 pm Penthouse I 1,470 137 70 21 21 6 9 2 105 100 40 20 100 30 Vevey 5,720 532 104 32 55 17 15 4 440 480 330 120 500 102 • Marian University (Open Pathway) Penthouse II 1,302 121 62 19 21 6 9 2 125 125 40 30 150 30 Vevey 1 1,430 133 26 8 55 17 15 4 110 130 85 40 180 43 Sunday 1:00–3:00 pm Sunday 11:00am–12:00 pm Vevey 2 1,430 133 26 8 55 17 15 4 110 130 85 40 180 43 Ve42ndvey Floor3 1,430 133 26 8 55 17 15 4 110 130 85 40 180 43 • Marshall University (Open Pathway) VeMatterhornvey 4 1,375900 128114 2535 118 5535 1711 1511 4 11050 13040 8528 4016 18050 4325 Monday 4:00–5:00 pm Monday 4:00–5:00 pm Vevey 1&2 2,860 266 52 16 55 17 15 4 220 260 170 80 350 68 • New Mexico Junior College (Open Pathway) ConcourVevey 2&3se Level 2,860 266 52 16 55 17 15 4 220 260 170 80 350 68 CurrVeveyents 3&4 2,6002,805 242261 6551 2016 4055 1217 1015 34 22080 26015 17020 2080 120350 2668 GeneVeveyva 1,2,3 2,6884,290 250399 4878 1524 5655 17 159 24 130330 100390 25570 10040 220500 4090 • Ohio Christian University (Standard Pathway) Vevey 2,3,4 4,235 394 77 23 55 17 15 4 330 390 255 100 500 90 3rSt.d Gallen Floor 2,738 254 74 23 37 11 15 4 260 310 180 60 353 60 323BiancoSt. GallenEast Wacker 1 Drive, Chicago,810925 IL7586 60601-9722 4525 148 1837 115 159 24 2080 10525 swissotelchicagomeetings.com2051 20– 120 70| 312.268.8215 35– TicinoSt. Gallen 2 510925 4786 3025 98 1737 115 159 24 2080 10515 1051 20– 12010 35– NeuchatelSt. Gallen 3 510925 4786 3025 98 1737 115 159 24 2080 10515 1051 20– 12010 35– RhoneSt. Gallen 1&2 1,850493 17246 2950 159 1737 115 159 24 16020 21015 10210 40– 23510 46– St. Gallen 2&3 1,850 172 50 15 37 11 15 4 160 210 102 40 235 46 2ndMontr Flooreux 2,664 248 74 23 36 11 15 4 260 310 180 60 360 60 ArMontrosa eux 1 391864 3680 2324 7 1736 115 1115 4 2080 10520 1251 20– 12030 1535 Attendee Resources LuganoMontreux 2 391900 3684 2325 78 1736 115 1115 4 2080 10520 1251 20– 12030 1535 Montreux 3 900 84 25 8 36 11 15 4 80 100 51 20 120 35 Montreux 1&2 1,764 164 49 15 36 11 15 4 160 210 102 40 235 46 Montreux 2&3 1,800 167 50 15 36 11 15 4 160 210 102 40 235 46 Monte Rosa 400 37 20 6 20 6 15 4 30 30 16 16 40 16

Lucerne Level Lucerne 6,016 559 64 20 94 29 13 4 500 500 350 120 500 120 Lucerne I 2,048 190 64 20 32 10 13 4 130 160 105 60 200 50 Lucerne II 1,920 178 64 20 30 9 13 4 110 140 100 50 180 50 Lucerne III 2,048 190 64 20 32 10 13 4 130 160 105 60 200 50 Alpine 2,560 238 80 24 32 10 18 6 180 220 145 75 250 70 Alpine I 1,024 95 32 10 32 10 18 6 50 80 40 30 80 28 Alpine II 1,536 143 48 15 32 10 18 6 110 150 72 50 150 39 St. Moritz 270 25 18 5 15 5 9 2 20 20 8 12 10 10 Grindelwald 270 25 18 5 15 5 9 2 20 20 8 12 10 10 Zermatt 270 25 18 5 15 5 9 2 20 20 8 12 10 10 Gstaad 270 25 18 5 15 5 9 2 20 20 8 12 10 10 Verbier 270 25 18 5 15 5 9 2 20 20 8 12 10 10

43rd Floor Edelweiss Penthouse 2,772 258 132 40 21 6 9 2 230 250 135 50 250 – Penthouse I 1,470 137 70 21 21 6 9 2 105 100 40 20 100 30 Penthouse II 1,302 121 62 19 21 6 9 2 125 125 40 30 150 30

42nd Floor Matterhorn 900 114 35 11 35 11 11 4 50 40 28 16 50 25

Concourse Level Currents 2,600 242 65 20 40 12 10 3 80 15 20 20 120 26 Geneva 2,688 250 48 15 56 17 9 2 130 100 70 40 220 40

3rd Floor Bianco 810 75 45 14 18 5 9 2 20 25 20 – 70 – Ticino 510 47 30 9 17 5 9 2 20 15 10 – 10 – Neuchatel 510 47 30 9 17 5 9 2 20 15 10 – 10 – Rhone 493 46 29 9 17 5 9 2 20 15 10 – 10 –

2nd Floor Arosa 391 36 23 7 17 5 11 4 20 20 12 – 30 15 Lugano 391 36 23 7 17 5 11 4 20 20 12 – 30 15 Andrew Lootens-White Karen Solomon All meetings take place in the Riverside Hall, Exhibit Saturday 1:00 – 2:00 pm Saturday 3:15 – 4:00 pm Level, East Tower. Sunday 10:00–11:00 am Sunday 11:45am–12:45 pm SUNDAY Monday 10:00–11:00 am Linnea Stenson 1:00–2:00 pm John Marr Saturday 3:00 – 4:00 pm Riverside Hall / SIG Area 1 Saturday 1:00 – 2:00 pm Sunday 1:00–3:00 pm Exhibit Level / East Tower / Hyatt Sunday 11:00am–12:00 pm Monday 10:00–11:00 am 4:00–5:00 pm Course Delivery Models to Attract Adult Learners and Monday 1:00–2:00 pm Accelerate Completion Mary Vanis Eric Martin Saturday 3:00 – 4:00 pm Riverside Hall / SIG Area 2 Saturday 1:00 – 2:00 pm Sunday 11:00am–12:00 pm Exhibit Level / East Tower / Hyatt Sunday 1:00–2:00 pm Monday 4:00–5:00 pm Merger of a College Monday 10:00–11:00 am Riverside Hall / SIG Area 3 Jeffrey Rosen Exhibit Level / East Tower / Hyatt Saturday 1:00 – 3:00 pm OHIO AQIP Coalition Sunday 1:00 –2:00 pm Monday 10:00–11:00 am 2:30–3:30 pm Riverside Hall / SIG Area 1 Exhibit Level / East Tower / Hyatt CONVERSATION AND CLOSING Course Delivery Models to Attract Adult Learners and QUESTIONS WITH HLC STAFF LIAISONS Accelerate Completion Attend an informal question-and-answer session with Riverside Hall / SIG Area 2 staff liaisons on Tuesday morning. Exhibit Level / East Tower / Hyatt Roman Catholic Seminaries ACCREDITATION SHARE FAIR Riverside Hall / SIG Area 3 Sunday, April 7, 10:00–11:30 am | Riverside Hall Exhibit Level / East Tower / Hyatt The Share Fair provides an opportunity for all Service Learning - What Have You Done That Works? conference attendees to learn from institutions that Riverside Hall / SIG Area 3 have successfully completed an accreditation process. Exhibit Level / East Tower / Hyatt Representatives of institutions invited to discuss a designated process will describe their experience and Shared Governance answer questions through informal discussion and 3:45–4:45 pm displays in the Riverside Hall. Riverside Hall / SIG Area 3 The Resource Guide in your conference bag includes Exhibit Level / East Tower / Hyatt more information on these institutions, including Course Delivery Models to Attract Adult Learners and details on whom to contact for more information about Accelerate Completion their accreditation experiences. Riverside Hall / SIG Area 1 Exhibit Level / East Tower / Hyatt SPECIAL INTEREST GROUP MEETINGS Understanding and Serving Rural Students Sunday, April 7–Monday, April 8 | Riverside Hall Special Interest Group (SIG) meetings are informal Riverside Hall / SIG Area 2 sessions facilitated by conference attendees. SIG Exhibit Level / East Tower / Hyatt meetings provide an opportunity for participants Use of Big Data and Data to share ideas in a small group and to network with Analytics to Foster Improvements colleagues who share interest in a specific topic, come from similar institutions or serve in similar roles.

12 2019 HLC Annual Conference Program Book Riverside Hall / SIG Area 3 Riverside Hall / SIG Area 2 Exhibit Level / East Tower / Hyatt Exhibit Level / East Tower / Hyatt Where Strategic Planning, Creating a Comprehensive Faculty Credentialing Process Engagement and Governance Intersect and Policies MONDAY Riverside Hall / SIG Area 2 Exhibit Level / East Tower / Hyatt 11:15am–12:15 pm Mentoring in the Online Environment Riverside Hall / SIG Area 1 Exhibit Level / East Tower / Hyatt Riverside Hall / SIG Area 3 Accreditation at Religious Institutions Exhibit Level / East Tower / Hyatt State System ALO Group Riverside Hall / SIG Area 2 Exhibit Level / East Tower / Hyatt 3:00–4:00 pm Active Learning, Faculty Development, and Collabora- Riverside Hall / SIG Area 1 tive Learning Spaces Exhibit Level / East Tower / Hyatt Riverside Hall / SIG Area 3 Preparing for a Successful Comprehensive Visit Exhibit Level / East Tower / Hyatt Riverside Hall / SIG Area 2 Assessment Planning Exhibit Level / East Tower / Hyatt Riverside Hall / SIG Area 3 Prior Learning Assessment Best Practices Exhibit Level / East Tower / Hyatt Riverside Hall / SIG Area 3 Reconnecting with Effective Administrators Exhibit Level / East Tower / Hyatt 1:30–2:30 pm Using Visualizations in Assessment Processes Riverside Hall / SIG Area 1 5:30–6:30 pm Exhibit Level / East Tower / Hyatt Filini Restaurant/Radisson Blu Building Faculty Who Excel in an Online/Blended Aqua Hotel Lounge, 221 N. Columbus Dr. Environment GLBTQIA Informal Mixer—Grab a drink at the bar and mingle with colleagues (self-pay)

Attendee Resources PEER CORPS PROGRAM Friday, April 5 SPECIAL SESSIONS Sessions marked “by invitation only” are open only to attendees who have been directly invited by HLC prior to the conference. If you are interested in attending one of these sessions at next year’s conference, contact a member of the HLC staff for more information. Participant sign-in will be required for sessions that provide prerequisite training for certain types of review, as indicated in the descriptions.

PRESIDENTS AS PEER REVIEWERS This session is for all presidents who are already peer reviewers in the Open and Standard Pathways. Participant sign-in is required.

SUBSTANTIVE CHANGE TRAINING This comprehensive workshop qualifies peer reviewers to participate in substantive change visits and panels for HLC and will feature a short case study for each session in this series.

SUBSTANTIVE CHANGE CHAIR TRAINING Change chairs, by invitation only, will be trained during this session. Participant sign-in is required.

14 2019 HLC Annual Conference Program Book Peer Corps Program (for full details on all presentations, refer to the mobile app) Day-At-A-Glance 7:45–8:45 am Coffee 8:00 am–5:00 pm Transition Training – AQIP Reviewers 8:00 am–2:30 pm Team Chair Training 8:30–9:15 am Opening Session 9:30 am–Noon IAC Annual Meeting, Specialized Reviewer Training, Presidents as Peer Reviewers 9:30–10:45 am Concurrent Sessions 11:00 am–Noon Concurrent Sessions Noon–1:30 pm Peer Corps Recognition Luncheon 1:30–5:00 pm Substantive Change Training 1:30–3:30 pm Substantive Change Team Chair Training 1:30–2:30 pm Concurrent Sessions 2:45–4:00 pm Concurrent Sessions 4:15–5:15 pm Concurrent Sessions

14 2019 HLC Annual Conference Program Book Peer Corps Program (for full details on all presentations, refer to the mobile app) 7:45–8:45 AM COFFEE AND INFORMAL NETWORKING Crystal Ballroom Foyer, Lobby Level, West Tower, Hyatt

8:00 AM–2:30 PM

RANDOLPH 3 NEW TEAM CHAIR TRAINING: STANDARD AND OPEN PATHWAYS CONCOURSE LEVEL A. Gigi Fansler, Higher Learning Commission; Karen Kirkendall, University EAST TOWER, HYATT of Illinois at Springfield (retired); Elizabeth Tobin, Illinois College By Invitation Only

8:00 AM–5:00 PM

ROOSEVELT 3 TRANSITION TRAINING—FOR AQIP REVIEWERS MOVING TO OPEN CONCOURSE LEVEL AND STANDARD EAST TOWER, HYATT Kristin Stehouwer, Northwood University; Philip Garber, Elgin Community College; Carla Connor, Dunwoody College of Technology; Rob Spohr, Montcalm Community College; Linnea A. Stenson, Stephanie Kramer and Krystan Cannon, Higher Learning Commission; David Wendler, Martin Luther College (retired) By Invitation Only | Sign-in Required

8:30–9:15 AM

CRYSTAL BALLROOM OPENING GENERAL SESSION: PATHWAYS IN PRACTICE LOBBY LEVEL Jamie Stanesa, Higher Learning Commission WEST TOWER, HYATT

16 2019 HLC Annual Conference Program Book Peer Corps Program (for full details on all presentations, refer to the mobile app) 9:30 AM–12:00 PM

MICHIGAN 1 INSTITUTIONAL ACTIONS COUNCIL ANNUAL MEETING CONCOURSE LEVEL Pat Newton-Curran, Anthea Sweeney, Barbara Johnson, Sharon EAST TOWER, HYATT Ulmer, Marla Morgen, Kerry Lofton and Angela Sales, Higher Learning Commission By Invitation Only | Sign-in Required

MICHIGAN 2 PRESIDENTS AS PEER REVIEWERS CONCOURSE LEVEL Michael Westerfield, William Woods University; Katricia Pierson, East Central EAST TOWER, HYATT University; Matt Fowler, Illinois Eastern Community Colleges; Steven Corey, Olivet College; Kathy Bijak, Higher Learning Commission Sign-in Required

ATLANTA SPECIALIZED CORPS TRAINING BALLROOM LEVEL Anthea Sweeney, Robert Rucker and Christine Engel, Higher WEST TOWER, HYATT Learning Commission By Invitation Only | Sign-in Required

9:30–10:45 AM

REGENCY BALLROOM A ASKING THE RIGHT QUESTION, IN THE RIGHT WAY: BALLROOM LEVEL INTERVIEWING SKILLS FOR PEER REVIEWERS WEST TOWER, HYATT Jo Beth Cup, Adler University; Randy Smith, Ohio State University

MICHIGAN 3 ENGAGING AND MENTORING TEAM MEMBERS CONCOURSE LEVEL PROFESSIONAL DEVELOPMENT FOR TEAM CHAIRS EAST TOWER, HYATT Sandra Cassady, St. Ambrose University; Tamara Dawson, Southern Nazarene University

REGENCY BALLROOM B FOCUS ON EVIDENCE: CORE COMPONENT 4.A BALLROOM LEVEL Jeffrey Rosen, Higher Learning Commission; Christine Imbra, St. Cloud State WEST TOWER, HYATT University

ACAPULCO INTERPRETING FINANCIAL STATEMENTS DURING PEER REVIEW BALLROOM LEVEL Jeffrey Slovak, Governors State University; Peter Barger, North WEST TOWER, HYATT Central College

16 2019 HLC Annual Conference Program Book Peer Corps Program (for full details on all presentations, refer to the mobile app) 9:30–10:45 AM

REGENCY BALLROOM C PATHWAYS REFRESHER: THE NUTS AND BOLTS OF CONDUCTING BALLROOM LEVEL PATHWAYS EVALUATIONS WEST TOWER, HYATT David Wendler, Martin Luther College (retired); Stephanie Brzuzy, Higher Learning Commission

11:00 AM –12:00 PM

ACAPULCO CONDUCTING SUCCESSFUL FOCUSED VISITS BALLROOM LEVEL John Marr, Higher Learning Commission; Jill Carlson, Santa Fe WEST TOWER, HYATT Community College

REGENCY BALLROOM B EVALUATING ASSESSMENT BALLROOM LEVEL Sarah Westfall, Kalamazoo College; Andy Chambers, Missouri WEST TOWER, HYATT Baptist University

MICHIGAN 3 FINANCIAL REVIEWING FOR TEAM CHAIRS CONCOURSE LEVEL PROFESSIONAL DEVELOPMENT FOR TEAM CHAIRS EAST TOWER, HYATT Jeffrey Slovak, Governors State University; Peter Barger, North Central College

REGENCY BALLROOM C IDENTIFYING AND USING EVIDENCE WHEN MAKING TEAM BALLROOM LEVEL RECOMMENDATIONS WEST TOWER, HYATT Karen Solomon, Higher Learning Commission; Steve Kapelke, Consultant to the Higher Learning Commission

REGENCY BALLROOM A NEW REVIEWER Q&A BALLROOM LEVEL Andrew Lootens-White, Higher Learning Commission; Paul Koch, WEST TOWER, HYATT St. Ambrose University

12:00–1:30 PM PEER CORPS RECOGNITION LUNCHEON Jamie Stanesa, Barbara Gellman-Danley, Jeffrey Rosen, Karen Solomon and Linnea A. Stenson, Higher Learning Commission Crystal Ballroom, Lobby Level, West Tower, Hyatt

18 2019 HLC Annual Conference Program Book Peer Corps Program (for full details on all presentations, refer to the mobile app) 1:30–5:15 PM

SUBSTANTIVE CHANGE TRAINING SIGN-IN REQUIRED

SAN FRANCISCO 1:30–3:30 / SUBSTANTIVE CHANGE CHAIR TRAINING BALLROOM LEVEL Tamas Horvath and Thomas Bordenkircher, Higher Learning Commission WEST TOWER, HYATT By Invitation Only

ACAPULCO 1:30–2:30 / SUBSTANTIVE CHANGE PROCESSES BALLROOM LEVEL Pat Newton-Curran, Marisol Gomez and William Mahoney, Higher WEST TOWER, HYATT Learning Commission

ACAPULCO 2:45–4:00 / COMPETENCY-BASED EDUCATION AND DIRECT ASSESSMENT BALLROOM LEVEL Jeffrey Rosen, Higher Learning Commission WEST TOWER, HYATT

NEW ORLEANS 2:45–4:00 / CONTRACTUAL REVIEWS BALLROOM LEVEL Marla Morgen, Higher Learning Commission; Michael Westerfield, William WEST TOWER, HYATT Woods University; William Mahoney, Higher Learning Commission

ACAPULCO 4:15–5:15 / CONDUCTING LOCATION, BRANCH CAMPUS, BALLROOM LEVEL MULTI-LOCATION AND MULTI-CAMPUS REVIEWS WEST TOWER, HYATT Vince Coraci, Pat Newton-Curran and Marisol Gomez, Higher Learning Commission

SAN FRANCISCO 4:15–5:15 / VISITS INCORPORATING OUTSIDE AGENCIES BALLROOM LEVEL Tamas Horvath and Thomas Bordenkircher, Higher Learning Commission WEST TOWER, HYATT

1:30–2:30 PM

REGENCY BALLROOM A CONDUCTING OPEN PATHWAY YEAR 4 ASSURANCE REVIEWS BALLROOM LEVEL Jeffrey Rosen, Higher Learning Commission; Kevin Cole, University of Sioux alls;F WEST TOWER, HYATT Sarah Westfall, Kalamazoo College

REGENCY BALLROOM D CONSUMER PROTECTION BALLROOM LEVEL Anthea Sweeney, Marla Morgen and Robert Rucker, Higher Learning Commission WEST TOWER, HYATT

18 2019 HLC Annual Conference Program Book Peer Corps Program (for full details on all presentations, refer to the mobile app) 1:30–2:30 PM

REGENCY BALLROOM B BALLROOM LEVEL HOSTING SUCCESSFUL OPEN FORUM DISCUSSIONS WEST TOWER, HYATT Andrew Lootens-White, Higher Learning Commission; Paul Koch, St. Ambrose University; Barbara Andereck, Ohio Wesleyan University MICHIGAN 1 CONCOURSE LEVEL INSTITUTIONAL ACTIONS COUNCIL NEW MEMBER ORIENTATION EAST TOWER, HYATT Sharon Ulmer, Kerry Lofton and Angela Sales, Higher Learning Commission; Michael Belter, Appalachian Power Company, a unit of American Electric Power; Sue Willcox, Avila University By Invitation Only TORONTO BALLROOM LEVEL INTERIM MONITORING: GETTING IT RIGHT WEST TOWER, HYATT Steve Kapelke, Consultant to the Higher Learning Commission; Mary Vanis, Higher Learning Commission; Jan Garfield, Walden University REGENCY BALLROOM C BALLROOM LEVEL KEY INSIGHTS FOR PEER REVIEWERS: COMPREHENSIVE EVALUATION WEST TOWER, HYATT TEAM RECOMMENDATIONS Barbara Johnson, Higher Learning Commission

2:45–4:00 PM

REGENCY BALLROOM C BALLROOM LEVEL ASKING THE RIGHT QUESTION, IN THE RIGHT WAY: INTERVIEWING WEST TOWER, HYATT SKILLS FOR PEER REVIEWERS (REPEAT) Jo Beth Cup, Adler University and Randy Smith, Ohio State University REGENCY BALLROOM B BALLROOM LEVEL ASSIGNING SANCTIONS WEST TOWER, HYATT Mary Vanis and Karen Solomon, Higher Learning Commission

WATER TOWER CONCOURSE LEVEL DEALING WITH DIFFICULT SITUATIONS AND PEOPLE DURING WEST TOWER, HYATT SITE VISITS PROFESSIONAL DEVELOPMENT FOR TEAM CHAIRS Elizabeth Tobin, Illinois College; A. Gigi Fansler, Higher Learning Commission; Rod Brown, Ivy Tech Community College of Indiana—Indianapolis REGENCY BALLROOM A BALLROOM LEVEL EVALUATING DISTANCE EDUCATION WEST TOWER, HYATT Thomas Bordenkircher, Higher Learning Commission

20 2019 HLC Annual Conference Program Book Peer Corps Program (for full details on all presentations, refer to the mobile app) MICHIGAN 3 FINANCIAL REVIEWING FOR TEAM CHAIRS CONCOURSE LEVEL PROFESSIONAL DEVELOPMENT FOR TEAM CHAIRS EAST TOWER, HYATT Jeffrey Slovak, Governors State University; Peter Barger, North Central College

REGENCY BALLROOM D FOCUS ON EVIDENCE: CORE COMPONENT 3.E BALLROOM LEVEL Barbara Johnson, Higher Learning Commission; Andy Chambers, Missouri WEST TOWER, HYATT Baptist University

TORONTO FOCUS ON EVIDENCE: CORE COMPONENT 5.C BALLROOM LEVEL John Marr, Higher Learning Commission; Marty Hanifin, Olivet College WEST TOWER, HYATT

4:15–5:15 PM

ATLANTA CONDUCTING SUCCESSFUL FOCUSED VISITS (REPEAT) BALLROOM LEVEL John Marr, Higher Learning Commission; Jill Carlson, Santa Fe Community College WEST TOWER, HYATT

REGENCY BALLROOM B CRITERIA FOR ACCREDITATION: A LOOK AT THE FALL 2020 REVISIONS BALLROOM LEVEL Andrew Lootens-White, Higher Learning Commission WEST TOWER, HYATT

REGENCY BALLROOM A FEDERAL COMPLIANCE BALLROOM LEVEL Anthea Sweeney, Higher Learning Commission WEST TOWER, HYATT

REGENCY BALLROOM C IDENTIFYING AND USING EVIDENCE WHEN MAKING TEAM BALLROOM LEVEL RECOMMENDATIONS WEST TOWER, HYATT Karen Solomon, Higher Learning Commission; Steve Kapelke, Consultant to the Higher Learning Commission

MICHIGAN 1 TEAM MEET-UP AND NETWORKING—PLANNING FOR SUMMER OR CONCOURSE LEVEL FALL VISITS EAST TOWER, HYATT Krystan Cannon and Mary Claire Millies, Higher Learning Commission

REGENCY BALLROOM D THE WORK OF THE TEAM CHAIR: INFORMATION FOR EXPERIENCED BALLROOM LEVEL REVIEWERS CONSIDERING THE ROLE WEST TOWER, HYATT A. Gigi Fansler and Babatunde Alokolaro, Higher Learning Commission

NEW ORLEANS WHEN A CASE GOES TO AN IAC HEARING: INFORMATION FOR TEAM BALLROOM LEVEL CHAIRS AND IAC MEMBERS WEST TOWER, HYATT Mary Vanis, Higher Learning Commission; Mary Moore, University of Indianapolis

20 2019 HLC Annual Conference Program Book Peer Corps Program (for full details on all presentations, refer to the mobile app) ACCREDITATION WORKSHOP Saturday April 6 FIND SESSIONS BY EXPERIENCE LEVEL AND PATHWAY Presentations in the Accreditation Workshop are labeled by experience level and pathway to help attendees create the experience best suited to their knowledge and needs. All sessions are open to all attendees. The orientation track is designed for attendees who are new to accreditation and for ALOs who are new to the role. Presentations in this track provide core information, delivered by HLC staff, experienced ALOs and peer reviewers, about regional accreditation and pathways processes at HLC, and feature a nuts-and- bolts introduction to the Assurance System. The preparation track is designed for institutions already preparing their Assurance Argument or Systems Portfolio for an upcoming review. This track offers practical information and guidance on preparing for the review, working with staff liaisons and team chairs, and assembling and guiding institutional teams. In the presentations on the Criteria for Accreditation, HLC staff liaisons and experienced peer reviewers will walk through each of the Criteria in detail, discussing their content, context and intent. Each presentation is offered three times.

22 2019 HLC Annual Conference Program Book Accreditation Workshop (for full details on all presentations, refer to the mobile app) Day-At-A-Glance 7:15–8:45 am Accreditation 101 7:15–8:30 am Coffee 8:00–8:45 am Plenary Sessions, by Experience Level 9:00 –10:00 am Concurrent Sessions 10:15–11:15 am Concurrent Sessions 11:30am–12:30 pm Concurrent Sessions 12:30–1:45 pm Lunch 1:45–2:45 pm Concurrent Sessions 3:00–4:00 pm Concurrent Sessions 4:15–5:15 pm Concurrent Sessions

22 2019 HLC Annual Conference Program Book Accreditation Workshop (for full details on all presentations, refer to the mobile app) 7:15–7:45 AM

GRAND BALLROOM E–F ACCREDITATION 101 FOR FIRST-TIME ATTENDEES BALLROOM LEVEL ORIENTATION EAST TOWER, HYATT Andrew Lootens-White, Higher Learning Commission

7:15–8:30 AM

GRAND BALLROOM COFFEE AND INFORMAL NETWORKING FOYER ORIENTATION; PREPARATION BALLROOM LEVEL EAST TOWER, HYATT Coffee and Informal Networking

8:00–8:45 AM / PLENARY SESSIONS

HLC PATHWAYS AND CRITERIA FOR ACCREDITATION Orientation / Karen Solomon, Jeffrey Rosen and Linnea A. Stenson, Higher Learning Commission Grand Ballroom E–F, Ballroom Level, East Tower, Hyatt

PREPARING FOR THE COMPREHENSIVE EVALUATION Preparation / Stephanie Brzuzy, Higher Learning Commission; Jennifer Mencl, University of Minnesota, Duluth; Tamera Jahnke, Missouri State University Grand Ballroom C–D, Ballroom Level, East Tower, Hyatt

24 2019 HLC Annual Conference Program Book Accreditation Workshop (for full details on all presentations, refer to the mobile app) 9:00–10:00 AM

CRYSTAL BALLROOM A ACCREDITATION AS BETTERMENT, NOT COMPLIANCE LOBBY LEVEL ORIENTATION; PREPARATION WEST TOWER, HYATT Joseph Levy and Mital Patel, National Louis University

GRAND BALLROOM B CRITERIA 1 AND 2 BALLROOM LEVEL ORIENTATION; PREPARATION EAST TOWER, HYATT Mary Vanis, Higher Learning Commission; Jo Beth Cup, Adler University

GRAND BALLROOM A CRITERION 3 BALLROOM LEVEL ORIENTATION; PREPARATION EAST TOWER, HYATT A. Gigi Fansler, Higher Learning Commission; Monica Varner, University of Tulsa

GRAND BALLROOM C–D CRITERION 4 BALLROOM LEVEL ORIENTATION; PREPARATION EAST TOWER, HYATT Barbara Johnson, Higher Learning Commission; Rex Ramsier, University of Akron

GRAND BALLROOM E–F CRITERION 5 BALLROOM LEVEL ORIENTATION; PREPARATION EAST TOWER, HYATT John Marr, Higher Learning Commission; Marty Hanifin, Olivet College

ROOSEVELT 1 MAKING THE TRANSITION OUT OF AQIP CONCOURSE LEVEL ORIENTATION; PREPARATION EAST TOWER, HYATT Linnea A. Stenson and Stephanie Kramer, Higher Learning Commission; Joan Kuzma Costello, Inver Hills Community College

CRYSTAL BALLROOM C MULTI-CAMPUS REVIEWS LOBBY LEVEL PREPARATION WEST TOWER, HYATT Sandra Bowles, The University of Charleston

RANDOLPH 3 PEER REVIEW: DEVELOPING AND SUSTAINING CONCOURSE LEVEL A COLLEGIAL RELATIONSHIP EAST TOWER, HYATT ORIENTATION; PREPARATION Darlene Schlenbecker and Julie Ellefson, Harper College; Brad Piazza, Waukesha County Technical College

CRYSTAL BALLROOM B PREPARING FOR A MEANINGFUL AND SUCCESSFUL SITE VISIT LOBBY LEVEL ORIENTATION; PREPARATION WEST TOWER, HYATT Christine Williams, Bay de Noc Community College

24 2019 HLC Annual Conference Program Book Accreditation Workshop (for full details on all presentations, refer to the mobile app) 10:15–11:15 AM

CRYSTAL BALLROOM A CHAOS TO ORDER: ORGANIZING EVIDENCE FOR EASY RETRIEVAL LOBBY LEVEL AND USE WEST TOWER, HYATT ORIENTATION; PREPARATION Lee Anne Paris, Oklahoma Christian University

ROOSEVELT 1 CRITERIA 1 AND 2 (REPEAT) CONCOURSE LEVEL ORIENTATION; PREPARATION EAST TOWER, HYATT Mary Vanis, Higher Learning Commission; Jo Beth Cup, Adler University

GRAND BALLROOM B CRITERION 5 (REPEAT) BALLROOM LEVEL ORIENTATION; PREPARATION EAST TOWER, HYATT John Marr, Higher Learning Commission; Marty Hanifin, Olivet College

CRYSTAL BALLROOM C EVEREST OR ACCREDITATION: EITHER CHALLENGE REQUIRES THE LOBBY LEVEL RIGHT TOOLS WEST TOWER, HYATT ORIENTATION; PREPARATION Darlene Schlenbecker and Julie Ellefson, Harper College

ROOSEVELT 3 INSIGHTS ON EMBEDDED MONITORING CONCOURSE LEVEL PREPARATION EAST TOWER, HYATT Rex Ramsier, University of Akron; John Campbell, West Virginia University

CRYSTAL BALLROOM B MAXIMIZING INSTITUTIONAL INFRASTRUCTURE FOR DEVELOPING AN LOBBY LEVEL EFFECTIVE ASSURANCE REVIEW ARGUMENT WEST TOWER, HYATT ORIENTATION; PREPARATION Ritu Subramony, Susan Smith and Sarah Coley, Northern Illinois University

GRAND BALLROOM E–F PRE-PARED: COMPREHENSIVE VISIT LESSONS FROM THE ANT AND LOBBY LEVEL THE GRASSHOPPER EAST TOWER, HYATT ORIENTATION; PREPARATION Janna Oakes, Regis University; Thomas Bordenkircher, Higher Learning Commission

GRAND BALLROOM C–D THE QUALITY INITIATIVE BALLROOM LEVEL ORIENTATION; PREPARATION EAST TOWER, HYATT Jeffrey Rosen, Higher Learning Commission

GRAND BALLROOM A UTILIZING ACCREDITATION PROCESSES TO IMPROVE STUDENT BALLROOM LEVEL SUCCESS THROUGH INSTITUTIONAL TRANSFORMATION EAST TOWER, HYATT ORIENTATION; PREPARATION Paul Illich and Shawna Herwick, Southeast Community College Area

26 2019 HLC Annual Conference Program Book Accreditation Workshop (for full details on all presentations, refer to the mobile app) 11:30 AM–12:30 PM

GRAND BALLROOM A CRITERION 3 (REPEAT) BALLROOM LEVEL ORIENTATION; PREPARATION EAST TOWER, HYATT A. Gigi Fansler, Higher Learning Commission; Monica Varner, University of Tulsa

GRAND BALLROOM B CRITERION 4 (REPEAT) BALLROOM LEVEL ORIENTATION; PREPARATION EAST TOWER, HYATT Barbara Johnson, Higher Learning Commission; Rex Ramsier, University of Akron

GRAND BALLROOM C–D FEDERAL CREDIT HOUR COMPLIANCE SIMPLIFIED FOR NORTHEAST BALLROOM LEVEL ORIENTATION; PREPARATION EAST TOWER, HYATT Michele Gill, Lyle Kathol and Amy Ries, Northeast Community College

ROOSEVELT 3 INSTITUTIONALIZING ACCREDITATION: EVIDENCE, DELEGATING CONCOURSE LEVEL RESPONSIBILITIES & ORGANIZING MATERIALS EAST TOWER, HYATT ORIENTATION; PREPARATION Alexis Petri and Barbara Bichelmeyer, University of Missouri-Kansas City

CRYSTAL BALLROOM C NAVIGATING THE RE-ACCREDITATION PROCESS AT A SMALL SCHOOL LOBBY LEVEL ORIENTATION; PREPARATION WEST TOWER, HYATT Robert Hermann and Brent Royuk, Concordia University

CRYSTAL BALLROOM B ORGANIZING MATERIALS BEFORE AND WITHIN THE ASSURANCE LOBBY LEVEL SYSTEM’S EVIDENCE FILE WEST TOWER, HYATT ORIENTATION; PREPARATION Linda Davis, St. Clair County Community College

GRAND BALLROOM E–F PREPARING FOR THE OPEN PATHWAY YEAR 4 ASSURANCE REVIEW BALLROOM LEVEL PREPARATION EAST TOWER, HYATT Gary Larson, Wheaton College; Randy Bergen, Bethel University; Jeffrey Rosen, Higher Learning Commission

CRYSTAL BALLROOM A PREPARING INSTITUTIONAL FINANCES FOR EVALUATION LOBBY LEVEL PREPARATION WEST TOWER, HYATT Jeffrey Slovak, Governors State University

ROOSEVELT 1 ROADMAP FOR TRANSITIONING FROM AQIP SYSTEMS PORTFOLIO CONCOURSE LEVEL TO ASSURANCE ARGUMENT EAST TOWER, HYATT ORIENTATION; PREPARATION Jill Carlson, Santa Fe Community College; Rebecca Stankowski, Purdue University Northwest; Janna Oakes, Regis University

26 2019 HLC Annual Conference Program Book Accreditation Workshop (for full details on all presentations, refer to the mobile app) 12:30–1:45 PM BUFFET LUNCH Riverside Hall, Exhibit Level, East Tower, Hyatt

1:45–2:45 PM

RANDOLPH 3 CRITERIA 1 AND 2 (REPEAT) CONCOURSE LEVEL ORIENTATION; PREPARATION EAST TOWER, HYATT Mary Vanis, Higher Learning Commission; Jo Beth Cup, Adler University

ROOSEVELT 3 CRITERION 3 (REPEAT) CONCOURSE LEVEL ORIENTATION; PREPARATION EAST TOWER, HYATT A. Gigi Fansler, Higher Learning Commission; Monica Varner, University of Tulsa

ROOSEVELT 1 MAKING THE TRANSITION OUT OF AQIP (REPEAT) CONCOURSE LEVEL ORIENTATION; PREPARATION EAST TOWER, HYATT Linnea A. Stenson and Stephanie Kramer, Higher Learning Commission; Joan Kuzma Costello, Inver Hills Community College

GRAND BALLROOM A MOBILIZING THE UNIVERSITY COMMUNITY AS AN ACCREDITATION BALLROOM LEVEL RESOURCE EAST TOWER, HYATT ORIENTATION; PREPARATION Brian Shawver, Emily Sallee and Megan Holder, Park University

GRAND BALLROOM B ORGANIZING EVIDENCE FILES--FOR THIS VISIT AND THE NEXT BALLROOM LEVEL ORIENTATION; PREPARATION EAST TOWER, HYATT Marie Baehr and Paula O’Loughlin, Coe College

CRYSTAL BALLROOM C PREPARING FOR FOCUSED VISITS LOBBY LEVEL PREPARATION WEST TOWER, HYATT Mary Ann Danielson, Creighton University; Dennis Williams, Southern Nazarene University

CRYSTAL BALLROOM A PREPARING INSTITUTIONAL FINANCES FOR EVALUATION (REPEAT) LOBBY LEVEL PREPARATION WEST TOWER, HYATT Jeffrey Slovak, Governors State University

28 2019 HLC Annual Conference Program Book Accreditation Workshop (for full details on all presentations, refer to the mobile app) CRYSTAL BALLROOM B ROADMAP FROM STRATEGIC PLANNING TO HLC REAFFIRMATION: LOBBY LEVEL ONE UNIVERSITY’S JOURNEY WEST TOWER, HYATT ORIENTATION; PREPARATION Christine Austin, Mary Gunter and Jason Warnick, Arkansas Tech University

GRAND BALLROOM E–F USING THE ASSURANCE SYSTEM BALLROOM LEVEL ORIENTATION EAST TOWER, HYATT Janet Smith, Pittsburg State University

3:00–4:00 PM

GRAND BALLROOM B CRITERION 4 (REPEAT) BALLROOM LEVEL ORIENTATION; PREPARATION EAST TOWER, HYATT Barbara Johnson, Higher Learning Commission; Rex Ramsier, University of Akron

GRAND BALLROOM A CRITERION 5 (REPEAT) BALLROOM LEVEL ORIENTATION; PREPARATION EAST TOWER, HYATT John Marr, Higher Learning Commission; Marty Hanifin, Olivet College

CRYSTAL BALLROOM C CUSTOMIZING YOUR EVIDENCE FILE DOCUMENTS FOR EVERY LOBBY LEVEL CORE COMPONENT WEST TOWER, HYATT ORIENTATION; PREPARATION Tom Flint, Purdue University Global; Z. JoAnna Hill and Cathy Maxwell, Denver College of Nursing

CRYSTAL BALLROOM A HOSTING A PATHWAYS PEER REVIEW TEAM LOBBY LEVEL ORIENTATION; PREPARATION WEST TOWER, HYATT Steven Lewis, Three Rivers College; Susan Murphy, Central New Mexico Community College

CRYSTAL BALLROOM B MANAGING EVIDENCE: STRATEGIES FOR COLLECTING, ORGANIZING, LOBBY LEVEL AND UPDATING EVIDENCE FILES WEST TOWER, HYATT ORIENTATION; PREPARATION Jill Meyer, Milwaukee School of Engineering; Donald Feke, Case Western Reserve University

ROOSEVELT 1 THE AQIP PATHWAY’S COMPREHENSIVE QUALITY REVIEW CONCOURSE LEVEL EAST TOWER, HYATT PREPARATION Carla Connor, Dunwoody College of Technology

28 2019 HLC Annual Conference Program Book Accreditation Workshop (for full details on all presentations, refer to the mobile app) 3:00–4:00 PM

GRAND BALLROOM E–F USING THE ASSURANCE SYSTEM: BEYOND THE BASICS BALLROOM LEVEL PREPARATION EAST TOWER, HYATT Janet Smith, Pittsburg State University

4:15–5:30 PM

GRAND BALLROOM C–D THE FEDERAL COMPLIANCE PROGRAM BALLROOM LEVEL ORIENTATION; PREPARATION EAST TOWER, HYATT Anthea Sweeney, Higher Learning Commission

4:15 –5:15 PM

THE ROLE OF HLC STAFF LIAISONS IN THE ACCREDITATION PROCESS ORIENTATION; PREPARATION BALLROOM LEVEL GRAND BALLROOM A Thomas Bordenkircher and A. Gigi Fansler EAST TOWER, HYATT GRAND BALLROOM B Andrew Lootens-White and Stephanie Brzuzy GRAND BALLROOM E–F Linnea A. Stenson and Barbara Johnson

LOBBY LEVEL CRYSTAL BALLROOM A John Marr and Mary Vanis WEST TOWER, HYATT CRYSTAL BALLROOM C Karen Soloman and Jeffrey Rosen

30 2019 HLC Annual Conference Program Book Accreditation Workshop (for full details on all presentations, refer to the mobile app) ACCREDITATION SHARE FAIR Sunday, April 7

10:00–11:30 AM / RIVERSIDE HALL Representatives of the following institutions have been invited by HLC to discuss their successful completion of designated accreditation processes:

OPEN PATHWAY STANDARD PATHWAY Comprehensive Evaluation Comprehensive Evaluation A.T. Still University of Health Antioch University Sciences Arkansas State University Missouri Baptist University Bellevue University Ohio Dominican University Mid-America Christian University Rosalind Franklin University of Missouri Valley College Medicine and Science Tulsa Community College AQIP PATHWAY University of Northwestern – St. Paul Comprehensive Evaluation Viterbo University Cuyahoga Community College Youngstown State University Johnson County Community College Year 4 Assurance Review University of Rio Grande/Rio Institute of American Indian and Grande Community College Alaska Native Culture and Arts Development NOTE: The Resource Guide includes more Northeast Community College information on these institutions, including details on whom to contact to discuss their Sitting Bull College accreditation experiences.

30 2019 HLC Annual Conference Program Book Accreditation Workshop (for full details on all presentations, refer to the mobile app)

ACADEMY PRESENTATIONS During the General Program HLC’s Academies are multi-year, structured programs aimed at assisting insitutions to define, develop and implement comprehensive strategies orf institutional improvement. A variety of sessions in the General Program have been designed for attendees who are current Academy participants or interested in learning more about the Academies.

SUNDAY

ALPINE 10:00–11:30 AM / CO-CURRICULAR ASSESSMENT: CREATING A STRONG LUCERNE LEVEL FOUNDATION TO ENHANCE STUDENT SUCCESS CLASSIC SPACE, SWISSOTEL Rosemary Niedens, Newman University; Janet Smith, Pittsburg State University

PLAZA BALLROOM A-B 10:00–11:30 AM/ INDIGENOUS ASSESSMENT: A QUALITATIVE LOBBY LEVEL APPROACH TO ASSESSMENT EAST TOWER, HYATT Lara Evans and Stephen Wall, Institute of American Indian and Alaska Native Culture and Arts Development

MICHIGAN 3 10:30–11:30 AM / ENGAGING THE INSTITUTION IN ASSESSMENT OF CONCOURSE LEVEL STUDENT LEARNING EAST TOWER, HYATT Julie Furst-Bowe, Chippewa Valley Technical College; Claire Berkley, Higher Learning Commission

MICHIGAN 3 1:00–2:00 PM / MAINTAINING MOMENTUM IN AN ENVIRONMENT OF CONCOURSE LEVEL ONGOING CHANGE EAST TOWER, HYATT Wanda Baker, Southwestern Indian Polytechnic Institute; Holly Martin, Illinois Eastern Community Colleges; Claire Berkley, Higher Learning Commission

ZURICH BALLROOM E–G 2:30–3:30 PM / LESSONS FROM THE ASSESSMENT ACADEMY FIRST FLOOR Susan Murphy, Central New Mexico Community College; Dana Jenkins, Lake EVENT CENTRE, SWISSOTEL Michigan College; Cathleen Hernandez, Maricopa Community Colleges-GateWay Community College; Glenda Gallisath, Rosalind Franklin University of Medicine and Science; Sarah Luczyk, Heidelberg University; Claire Berkley, Higher Learning Commission

32 2019 HLC Annual Conference Program Book General Program: Sunday (for full details on all presentations, refer to the mobile app) MONDAY

MICHIGAN 3 10:00–11:00 AM / CREATING EQUITABLE ASSESSMENT PRACTICES CONCOURSE LEVEL Brandon Nichols, City Colleges of Chicago-Kennedy-King College; Veronica EAST TOWER, HYATT McGowan, Southwestern Oklahoma State University

ALPINE 10:00–11:00 AM / MOVING FROM PERCEPTION TO DATA BY TELLING LUCERNE LEVEL THE RETENTION STORY CLASSIC SPACE, SWISSOTEL Elizabeth Kavran, Ursuline College; Lisa Reilly, Bethany College

MICHIGAN 3 11:15AM–12:15 PM / ENGAGING “TEMPORARY” STUDENTS CONCOURSE LEVEL Susan Wood, New Mexico State University-Dona Ana Community College; Lynn EAST TOWER, HYATT Burks, DeVry University

LUCERNE 11:15AM–12:15 PM / QUALITY OF ASSESSMENT – SHOULD LUCERNE LEVEL ADMINISTRATORS CARE? CLASSIC SPACE, SWISSOTEL Gloria Rogers, consultant for the Higher Learning Commission

MICHIGAN 2 1:30–2:30 PM / LESSONS FROM THE PERSISTENCE AND COMPLETION CONCOURSE LEVEL ACADEMY EAST TOWER, HYATT Rosemary Niedens, Newman University; Karla Oty, Cameron University; Marla Smith, Mitchell Technical Institute; Edward Hummingbird, Southwestern Indian Polytechnic Institute; Cynthia Pemberton, University of Missouri-Kansas City; Claire Berkley, Higher Learning Commission

MICHIGAN 3 3:00–4:00 PM / INSTITUTIONAL BARRIERS TO STUDENT SUCCESS CONCOURSE LEVEL Helen Wood, Rush University; Peter Wielinski, Minnesota State Community EAST TOWER, HYATT and Technical College; Claire Berkley, Higher Learning Commission

REGENCY BALLROOM B 4:15–5:15 PM / CONTINUOUS QUALITY IMPROVEMENT: ASSESSMENT, BALLROOM LEVEL FACULTY DEVELOPMENT AND COLLABORATION WEST TOWER, HYATT Patricia Casello-Maddox, Northwestern Health Sciences University; Jodell Skaufel, Northwestern Health Sciences University; Christopher Petrie, Northwestern Health Sciences University and Technical College; Claire Berkley, Higher Learning Commission

32 2019 HLC Annual Conference Program Book General Program: Sunday (for full details on all presentations, refer to the mobile app) ACADEMIES Poster Gallery

SATURDAY, APRIL 6 – TUESDAY, APRIL 9 GRAND BALLROOM FOYER More than 250 institutions have graduated from HLC’s Academies. Posters detailing the Academy projects completed by recent graduates will be available during the general program. Attendees are also invited to attend the corresponding “Lessons from the Academy” sessions to hear panelists from select institutions that have posters on display.

PARTICIPATING INSTITUTIONS Assessment Academy Persistence and Completion Lake Michigan College Academy Maricopa Community Colleges Cameron University Gateway Community College DeVry University Rasmussen College Fontbonne University Rosalind Franklin University Gateway Technical College of Medicine and Science Marshall University Turtle Mountain Community Mitchell Technical Institute College Southwestern Indian Polytechnic Institute University of Michigan Flint University of Missouri Kansas City

34 2019 HLC Annual Conference Program Book General Program: Sunday (for full details on all presentations, refer to the mobile app)

TRIBAL COLLEGE Presentations During the General Program

WISDOM SHARING SESSIONS FOR TRIBAL COLLEGE REPRESENTATIVES

SUNDAY

PLAZA BALLROOM A–B 10:00–11:30 AM / INDIGENOUS ASSESSMENT: A QUALITATIVE LOBBY LEVEL APPROACH TO ASSESSMENT EAST TOWER, HYATT Lara M. Evans and Stephen Wall, Institute of American Indian and Alaska Native Culture and Arts Development General Program—Seminar | HLC Academies Track

PLAZA BALLROOM A–B 1:00–2:00 PM / ZERO-COST CURRICULUM LOBBY LEVEL Kristine M. Sudbeck, Nebraska Indian Community College EAST TOWER, HYATT TCU Resource Room

PLAZA BALLROOM A–B 2:30–3:30 PM / MEANINGFUL PROGRAM REVIEW LOBBY LEVEL Mahrie Peterson and Vicki L. Besaw, College of Menominee Nation EAST TOWER, HYATT General Program Informational Session

PLAZA BALLROOM A–B 3:45–4:45 PM / BUILDING EVIDENCE AND DOCUMENTATION: LOBBY LEVEL TRIBAL COLLEGES AND UNIVERSITIES EAST TOWER, HYATT Koreen Ressler, Sitting Bull College TCU Resource Room

34 2019 HLC Annual Conference Program Book General Program: Sunday (for full details on all presentations, refer to the mobile app) MONDAY

PLAZA BALLROOM A–B 10:00–11:00 AM / A TRIBAL COLLEGE’S PATH TO ASSESSMENT LOBBY LEVEL Monte Randall and Mackie Moore, College of the Muscogee Nation EAST TOWER, HYATT TCU Resource Room

PLAZA BALLROOM A–B 11:15 AM–12:15 PM / TEAM CHAIR ROLE AND OUTREACH LOBBY LEVEL HLC Session – Mary Vanis and John Marr EAST TOWER, HYATT TCU Resource Room

GRAND BALLROOM A 12:15–1:30 PM / LUNCH AND DISCUSSION WITH TCUS BALLROOM LEVEL Barbara Gellman-Danley, Higher Learning Commission EAST TOWER, HYATT TCU Resource Room

PLAZA BALLROOM A–B 3:00–4:00 PM / TRIBAL COLLEGE INFORMATION SESSION LOBBY LEVEL HLC Session – Mary Vanis and John Marr EAST TOWER, HYATT TCU Resource Room

PLAZA BALLROOM A–B 4:15–5:15 PM / STRENGTHENING THE CULTURE OF PLANNING LOBBY LEVEL Edward Hummingbird and Luanne Manwell, Southwestern Indian EAST TOWER, HYATT Polytechnic Institute General Program Informational Session

TRIBAL COLLEGE RESOURCE ROOM SUNDAY, APRIL 7 – MONDAY, APRIL 8 PLAZA BALLROOM A–B

Connect Share Learn HLC hosts the Resource Room as a place for representatives of Tribal Colleges and Universities to gather and exchange ideas, featuring informational presentations and roundtable discussions designed for and led by members of these institutions.

36 2019 HLC Annual Conference Program Book General Program: Sunday (for full details on all presentations, refer to the mobile app)

CALL FOR PROPOSALS 2020 Annual Conference

LEAD THE EVOLUTION / APRIL 17–21, 2020 The 2020 HLC Annual Conference, "Lead the Evolution" will address major changes in higher education brought on by new technologies, credentials, providers and public policy priorities. Leading into HLC’s 125th anniversary, the conference will kick off the next strategic plan for HLC, EVOLVE 2025. Engagement, Vision, Outcomes, Leadership, Value and Equity will be the areas of opportunity for educators and accreditors facilitating this evolution to assure quality and promote student success. HLC encourages sessions with presenters from two or more institutions discussing similar programs or practices. Proposals are invited for the General Program, Peer Corps Program, and Accreditation Workshop. HLC will assign accepted proposals to one of these programs based on the needs of the conference. HLC invites presentation proposals on programs, services and initiatives that enhance education, transform a curriculum or foster significant institutional change, including: • New approaches to teaching and • Leadership models that promote learning and to measuring the collaboration and positive change outcomes of programs and services • The role of accreditation in evaluating • Cocurricular initiatives that enhance innovative programs and practices academic programs and support • Programs for a changing economy, student development including creative community • Organizational change initiatives partnerships to enhance student aligned with institutional strategy learning, civic engagement and career development.

Submit proposals at annualconference.hlcommission.org starting June 17, 2019. The deadline for submission is Monday, September 9, 2019.

36 2019 HLC Annual Conference Program Book General Program: Sunday (for full details on all presentations, refer to the mobile app) GENERAL PROGRAM Sunday, April 7 NAVIGATING THE GENERAL Large Universities PROGRAM Mid-size Colleges and Universities The following details are included in the General Program schedule to help Minority-serving Colleges and attendees choose presentations that fit Universities their interests. Private, For-Profit Colleges and Presentation type labels indicate who is Universities presenting. Private, Not-for-Profit Colleges and Keynote and Featured Presentations Universities Invited researchers and thought leaders Public Colleges and Universities in higher education. Small Colleges and Universities Target audience labels designate the types of institutions that may benefit Tribal Colleges and Universities most from the presentation, chosen Presentations with no target from the following list: audience listed are suitable for all Community Colleges institutional types. Faith-Based Colleges and Universities

38 2019 HLC Annual Conference Program Book General Program: Sunday (for full details on all presentations, refer to the mobile app) Day-At-A-Glance 7:00–8:00 am Breakfast 8:00–9:45 am Welcome and Keynote 10:00am–Noon ALO Session 10:00 –11:30 am Interactive Sessions and the Accreditation Share Fair 10:30–11:30 am Concurrent Sessions 11:30 am–1:00 pm Lunch (pre-registration required) 1:00–2:00 pm Concurrent Sessions (1 Featured Session) 2:30–3:30 pm Concurrent Sessions (2 Featured Sessions) 3:45–4:45 pm Concurrent Sessions (1 Featured Session) 5:15–6:30 pm Diversity Initiative Reception (pre-registration required)

38 2019 HLC Annual Conference Program Book General Program: Sunday (for full details on all presentations, refer to the mobile app) 7:00–8:00 AM CONTINENTAL BREAKFAST Riverside Hall, Exhibit Level, East Tower, Hyatt

8:00–8:45 AM

GRAND BALLROOM A–F WELCOME ADDRESS BALLROOM LEVEL Barbara Gellman-Danley, Higher Learning Commission EAST TOWER, HYATT

8:45–9:45 AM / KEYNOTE SPEAKER

RESONANT LEADERSHIP: HOW EMOTIONAL INTELLIGENCE LEADS TO SUCCESS Annie McKee, University of Pennsylvania Grand Ballroom A–F, Ballroom Level, East Tower, Hyatt Keynote Overflow: East Tower, Riverside Hall and West Tower, Crystal Ballroom B, Ballroom Level

10:00 AM–12:00 PM

ZURICH BALLROOM A–D ACCREDITATION LIAISON OFFICERS (ALOS): AN OVERVIEW OF THE FIRST FLOOR ROLE AND WHAT’S NEW AT HLC EVENT CENTRE, SWISSOTEL Pat Newton-Curran and A. Gigi Fansler, Higher Learning Commission

40 2019 HLC Annual Conference Program Book General Program: Sunday (for full details on all presentations, refer to the mobile app) 10:00–11:30 AM ACCREDITATION SHARE FAIR Riverside Hall, Exhibit Level, East Tower, Hyatt

10:00–11:30 AM

ALPINE COCURRICULAR ASSESSMENT: CREATING A STRONG FOUNDATION TO LUCERNE LEVEL ENHANCE STUDENT SUCCESS CLASSIC SPACE, SWISSOTEL Rosemary Niedens, Newman University; Janet Smith, Pittsburg State University

MONTREUX BALLRROM FUTURE FOCUS: TRANSFORMATION IN HIGHER EDUCATION SECOND FLOOR Rufus Glasper, League for Innovation in the Community College; Maggi Murdock, EVENT CENTRE, SWISSOTEL University of Wyoming; William Tammone, Macomb Community College 8:45–9:45 AM / KEYNOTE SPEAKER PLAZA BALLROOM A–B INDIGENOUS ASSESSMENT: A QUALITATIVE APPROACH TO LOBBY LEVEL ASSESSMENT EAST TOWER, HYATT Lara Evans and Stephen Wall, Institute of American Indian and Alaska Native Culture and Arts Development Minority-Serving Colleges and Universities, Small Colleges and Universities, Tribal Colleges and Universities

ZURICH BALLROOM E–G STUDENT PARTNERSHIPS IN ASSESSMENT FIRST FLOOR Nicholas Curtis, Marquette University; Robin Anderson, James Madison EVENT CENTRE, SWISSOTEL University Large Universities, Mid-size Colleges and Universities, Small Colleges and Universities

10:30–11:30 AM

REGENCY BALLROOM A AGREEMENTS TO HELP STUDENTS TRANSFER BALLROOM LEVEL Ken Sauer, Indiana Commission for Higher Education; Kathy Parkison, WEST TOWER, HYATT Indiana University Kokomo; Dawn Clark, Indiana Commission for Higher Education– Indianapolis, IN Community and Technical Colleges, Mid-size Colleges and Universities, Public Colleges and Universities

40 2019 HLC Annual Conference Program Book General Program: Sunday (for full details on all presentations, refer to the mobile app) 10:30–11:30 AM

REGENCY BALLROOM B ANALYZING TESTED EXPERIENCE BALLROOM LEVEL Neil Pagano, Suzanne Blum Malley, and Tyler Roeger, Columbia College WEST TOWER, HYATT Chicago; Eric Martin, Higher Learning Commission Large Universities, Mid-size Colleges and Universities, Small Colleges and Universities

CONNECTION HUB BOOK SIGNING BALLROOM LEVEL Annie McKee, Keynote Speaker EAST TOWER, HYATT

CRYSTAL BALLROOM B CONSUMER PROTECTION: POLICY OVERVIEW LOBBY LEVEL Anthea Sweeney, Marla Morgen and Robert Rucker, Higher Learning Commission WEST TOWER, HYATT

REGENCY BALLROOM D DESIGNING A STUDENT-CENTERED FRAMEWORK BALLROOM LEVEL Steven Elliott, Wayne State College; Douglas O’Roark, Colorado Mesa WEST TOWER, HYATT University; Michael Wilds, Northeastern State University

MICHIGAN 3 ENGAGING THE INSTITUTION IN ASSESSMENT OF STUDENT LEARNING CONCOURSE LEVEL Julie Furst-Bowe, Chippewa Valley Technical College EAST TOWER, HYATT

CRYSTAL BALLROOM C FACULTY HANDBOOKS—TEN BEST PRACTICE DO'S AND DON’TS LOBBY LEVEL Hayley Hanson, Husch Blackwell WEST TOWER, HYATT

GOLD COAST HELPING STUDENTS DEVELOP CRITICAL THINKING SKILLS CONCOURSE LEVEL Mark Taylor, Arkansas State University-Beebe WEST TOWER, HYATT Community and Technical Colleges, Mid-size Colleges and Universities, Public Colleges and Universities

ROOSEVELT 3 LISTENING SESSION: TRENDS IN HIGHER EDUCATION CONCOURSE LEVEL Jo Blondin and David Wissmann, HLC Board of Trustees EAST TOWER, HYATT

ROOSEVELT 1 MAKING THE TRANSITION OUT OF AQIP CONCOURSE LEVEL Linnea A. Stenson and Stephanie Kramer, Higher Learning Commission; Joan EAST TOWER, HYATT Kuzma Costello, Inver Hills Community College

42 2019 HLC Annual Conference Program Book General Program: Sunday (for full details on all presentations, refer to the mobile app) WATER TOWER NORMING FACULTY ENHANCES LEARNING CONCOURSE LEVEL Judith Eroe, Michael Berger, and Wayne Schmidt, Grand Canyon University WEST TOWER, HYATT Large Universities, Mid-size Colleges and Universities, Private, Not-for-Profit Colleges and Universities

MICHIGAN 1 QUESTIONS AND ANSWERS WITH HLC’S PRESIDENT CONCOURSE LEVEL Barbara Gellman-Danley, Higher Learning Commission EAST TOWER, HYATT

ACAPULCO SHARING TECHNOLOGY INNOVATIONS BALLROOM LEVEL Monica Ramirez and Larry Raddatz, Century College WEST TOWER, HYATT Community and Technical Colleges, Faith-Based Colleges and Universities, Mid-size Colleges and Universities, Minority-Serving Colleges and Universities

LUCERNE BALLROOM SUPPORTING FIRST-GENERATION STUDENTS THROUGH EVIDENCE- LUCERNE LEVEL BASED ENGAGEMENT STRATEGIES CLASSIC SPACE, SWISSOTEL Angela Lamb, University of Iowa; Elizabeth Sayrs, Ohio University; Jocelyn Milner, University of Wisconsin-Madison

CRYSTAL BALLROOM A THE OPEN PATHWAY LOBBY LEVEL Jeffrey Rosen, Higher Learning Commission WEST TOWER, HYATT

RANDOLPH 3 THE STANDARD PATHWAY CONCOURSE LEVEL Karen Solomon, Higher Learning Commission EAST TOWER, HYATT

TORONTO TRANSFORMING ASSESSMENT: MAKING DATA USEFUL THROUGH BALLROOM LEVEL AUTOMATION AND VISUALIZATION WEST TOWER, HYATT Frederick Burrack, Dorothy Thompson and Chris Urban, Kansas State University

REGENCY BALLROOM C TUTORING STRATEGIES FOR ONLINE STUDENTS BALLROOM LEVEL Kelsey Torgerson, Josh Parrill, and Allison Haas, University of Minnesota-Crookston WEST TOWER, HYATT Mid-size Colleges and Universities, Small Colleges and Universities

11:30 AM–1:00 PM LUNCH Riverside Hall, Exhibit Level, East Tower, Hyatt Pre-Registration Required

42 2019 HLC Annual Conference Program Book General Program: Sunday (for full details on all presentations, refer to the mobile app) 1:00–2:00 PM

ZURICH BALLROOM E–G A COMMUNITY COLLEGE’S PLACEMENT REDESIGN FIRST FLOOR Mark Lewis and Korinne Cikanek, Normandale Community College; Daniel EVENT CENTRE, SWISSOTEL Cullinan, MDRC Community and Technical Colleges, Minority-Serving Colleges and Universities, Public Colleges and Universities

ZURICH BALLROOM A–D ACCESSIBILITY AND UNIVERSAL DESIGN FOR LEARNING FIRST FLOOR Mamara Dawson and Harlan Johnson, Southern Nazarene University EVENT CENTRE, SWISSOTEL Community and Technical Colleges, Minority-Serving Colleges and Universities, Public Colleges and Universities

GRAND BALLROOM E–F ADDRESS WORKFORCE NEEDS AND SECURE SUPPORT BALLROOM LEVEL Tracy Kruse, Michael Chipps and John Blaylock, Northeast Community College EAST TOWER, HYATT Community and Technical Colleges, Small Colleges and Universities

WATER TOWER COMPETENCY-BASED PREPARATION AND CREDENTIALING CONCOURSE LEVEL Stephanie Bernoteit, Illinois Board of Higher Education; Deb Bushway, WEST TOWER, HYATT Northwestern Health Sciences University Community and Technical Colleges, Mid-size Colleges and Universities, Public Colleges and Universities

GRAND BALLROOM B DEFINING STUDENT SUCCESS DATA: CHANGING THE CONVERSATION BALLROOM LEVEL Natasha Jankowski, University of Illinois at Urbana-Champaign; Sally Johnstone, EAST TOWER, HYATT National Center for Higher Education Management

LUCERNE BALLROOM DISRUPTING THE REMEDIAL MATH CYCLE LUCERNE LEVEL Tricia Hanks and Abigail Jaimes-Gomez, Mohave Community College CLASSIC SPACE, SWISSOTEL Community and Technical Colleges, Public Colleges and Universities

REGENCY BALLROOM A ENGAGING OUR INSTITUTIONS IN STUDENT LEARNING ASSESSMENT BALLROOM LEVEL Judith Puncochar, Northern Michigan University; Faon Grandinetti, Harper WEST TOWER, HYATT College; Wendy Paszkiewicz, Adler University

ACAPULCO FACULTY DEVELOPMENT WITH STUDENT RESULTS BALLROOM LEVEL Lynn Burks, Travis Averett and Michelle Bradford, DeVry University WEST TOWER, HYATT Large Universities, Mid-size Colleges and Universities, Private, For-Profit Colleges and Universities

CRYSTAL BALLROOM A FINANCIALS: UNIQUENESS OF PRIVATE, NOT-FOR-PROFIT STRUCTURES LOBBY LEVEL Peter Barger, North Central College; Deanna McCormick, Albion College WEST TOWER, HYATT

44 2019 HLC Annual Conference Program Book General Program: Sunday (for full details on all presentations, refer to the mobile app) NEW ORLEANS HLC ACADEMIES AND WORKSHOPS INFORMATION SESSION BALLROOM LEVEL Destiny Quintero and Claire Berkley, Higher Learning Commission WEST TOWER, HYATT

ALPINE INNOVATION, LEAN STARTUP AND THE SCIENTIFIC METHOD LUCERNE LEVEL Jake Glover, IDEA, Leah Zuidem and Joe Bakker, Dordt College CLASSIC SPACE, SWISSOTEL

ROOSEVELT 3 INNOVATIVE SUMMER-BEFORE ONLINE EXPERIENCE CONCOURSE LEVEL Deanna Wagner and Jody Fournier, Capital University EAST TOWER, HYATT Small Colleges and Universities

GOLD COAST INSTITUTIONAL GROWTH MINDSET CONCOURSE LEVEL Greg Cook, Susan Elrod and Matt Aschenbrener, University of WEST TOWER, HYATT Wisconsin-Whitewater Mid-size Colleges and Universities, Private, Not-for-Profit Colleges and Universities, Public Colleges and Universities

CRYSTAL BALLROOM B LEVERAGING LONGITUDINAL DATA LOBBY LEVEL Erin Osborn and Nichole Petersen, Century College WEST TOWER, HYATT Community and Technical Colleges, Public Colleges and Universities

MICHIGAN 3 MAINTAINING MOMENTUM IN AN ENVIRONMENT OF ONGOING CHANGE CONCOURSE LEVEL Wanda Baker, Southwestern Indian Polytechnic Institute; Holly Martin, Illinois EAST TOWER, HYATT Eastern Community Colleges

ROOSEVELT 1 NURSING EDUCATION PANEL CONCOURSE LEVEL Nancy Taft Semenza, St. John’s College; Sheila Jesek-Hale, Millikin University; EAST TOWER, HYATT June Smith, Bryan College of Health Sciences

RANDOLPH 3 QUALITY INITIATIVE: GATEWAY COURSES CONCOURSE LEVEL Steven Cramer, Linda Jorn and Mo Bischof, University of Wisconsin-Madison EAST TOWER, HYATT Large Universities, Mid-size Colleges and Universities, Public Colleges and Universities

REGENCY BALLROOM B QUALITY ONLINE DELIVERY BALLROOM LEVEL Sherrell Wheeler, New Mexico State University Alamogordo WEST TOWER, HYATT Community and Technical Colleges, Minority-Serving Colleges and Universities, Small Colleges and Universities

REGENCY BALLROOM D REMOVING ROADBLOCKS TO SUCCESS THROUGH DATA ANALYSIS BALLROOM LEVEL Robin O’Quinn and Janet Wansick, Connors State College WEST TOWER, HYATT Community and Technical Colleges, Mid-size Colleges and Universities, Public Colleges and Universities, Small Colleges and Universities

44 2019 HLC Annual Conference Program Book General Program: Sunday (for full details on all presentations, refer to the mobile app) 1:00–2:00 PM

GRAND BALLROOM A STRUCTURED APPROACH FOR EVALUATING PROCESSES BALLROOM LEVEL Bonnie Slykhuis and Machelle Sabin, Des Moines Area Community College EAST TOWER, HYATT Community and Technical Colleges, Faith-Based Colleges and Universities, Large Universities, Mid-size Colleges and Universities, Minority-Serving Colleges and Universities

MONTREUX BALLROOM STUDENT ADVOCATES FOR IMPROVED LEARNING (SAIL) SECOND FLOOR Gail Burd and Dana Narter, University of Arizona EVENT CENTRE, SWISSOTEL Large Universities, Mid-size Colleges and Universities, Public Colleges and Universities

TORONTO STUDENT ID VERIFICATION: BIOSIG-ID ASSURES COMPLIANCE AND BALLROOM LEVEL CATCHES CHEATERS WEST TOWER, HYATT Mark Sarver and Jeff Maynard, Biometric Signature ID

REGENCY BALLROOM C TRANSFERABILITY OF GENERAL EDUCATION COMPETENCIES BALLROOM LEVEL Linda Davis, Julie Armstrong and C. Brent Forsgren, St. Clair County WEST TOWER, HYATT Community College Community and Technical Colleges, Public Colleges and Universities, Small Colleges and Universities

1:00–2:00 PM / FEATURED SPEAKER

UNDERSTANDING THE FEDERAL LANDSCAPE Terry Hartle, American Council on Education Grand Ballroom C–D, Ballroom Level, East Tower, Hyatt

MICHIGAN 1 USING THE ASSURANCE SYSTEM: BEYOND THE BASICS CONCOURSE LEVEL Janet Smith, Pittsburg State University EAST TOWER, HYATT

46 2019 HLC Annual Conference Program Book General Program: Sunday (for full details on all presentations, refer to the mobile app) 1:00–2:00 PM

CRYSTAL BALLROOM C WHAT INSTITUTIONS SHOULD CONSIDER WHEN SUBMITTING LOBBY LEVEL INTERIM REPORTS WEST TOWER, HYATT Steve Kapelke and John Marr, Higher Learning Commission

PLAZA BALLROOM A–B ZERO-COST CURRICULUM LOBBY LEVEL Kristine Sudbeck, Nebraska Indian Community College EAST TOWER, HYATT Community and Technical Colleges, Minority-Serving Colleges and Universities, Tribal Colleges and Universities

2:30–3:30 PM

REGENCY BALLROOM B A LAG ANALYSIS OF THE CFI AND ITS COMPONENTS BALLROOM LEVEL Jeffrey Slovak, Governors State University; Jeffrey Rosen, Higher Learning WEST TOWER, HYATT Commission

TORONTO AN ASSESSMENT SOLUTION JOURNEY BALLROOM LEVEL Karen Rothstein, eLumen, Inc.; Bruce Moses and Wendy Weeks, Pima County WEST TOWER, HYATT Community College District

GOLD COAST AN OVERVIEW OF HLC’S TEACH-OUT POLICY AND PROCEDURE CONCOURSE LEVEL Marla Morgen, Higher Learning Commission; Sam Kerr, Lynn, Jackson, Shultz 1:00–2:00 PM / FEATURED SPEAKER WEST TOWER, HYATT & Lebrun

ROOSEVELT 1 ASSESSMENT IN COMPETENCY-BASED EDUCATION CONCOURSE LEVEL Brooks Doherty and Robert Knops, Rasmussen College EAST TOWER, HYATT Community and Technical Colleges, Large Universities

46 2019 HLC Annual Conference Program Book General Program: Sunday (for full details on all presentations, refer to the mobile app) 2:30–3:30 PM / FEATURED PANEL

CAN MAKING COLLEGE FREE INCREASE AFFORDABILITY, QUALITY AND COMPLETION? Martha Kanter, College Promise Campaign; Sally Johnstone, National Center for Higher Education Management; Henry Fernandez, Complete College America Grand Ballroom C–D, Ballroom Level, East Tower, Hyatt Community and Technical Colleges, Minority-Serving Colleges and Universities, Public Colleges and Universities

2:30–3:30 PM

REGENCY BALLROOM C COLLABORATING ACROSS DIVISIONS BALLROOM LEVEL Lynette Olson, Howard Smith, and C. Jason Kegler, Pittsburg State University WEST TOWER, HYATT Mid-size Colleges and Universities, Public Colleges and Universities

GRAND BALLROOM E–F DEGREE COMPLETION THROUGH PARTNERSHIPS BALLROOM LEVEL Duane Dunn, Jennifer Pfortmiller and Beth Stuewe, Kansas State University EAST TOWER, HYATT Community and Technical Colleges, Large Universities, Public Colleges and Universities

CRYSTAL BALLROOM B DUAL CREDIT QUALITY IMPROVEMENT LOBBY LEVEL Freda Richmond, National Alliance of Concurrent Enrollment Partnerships; WEST TOWER, HYATT Bretton DeLaria, Saint Louis University Community and Technical Colleges, Private, Not-for-Profit Colleges and Universities, Public Colleges and Universities

GRAND BALLROOM B EXPEDITED AND EXPERIMENTAL OPPORTUNITIES BALLROOM LEVEL Joseph Levy, National Louis University; Hank Radda, Grand Canyon University EAST TOWER, HYATT

CRYSTAL BALLROOM A HOW NMSU BRIDGES THE TEACHING EVALUATION GAP LOBBY LEVEL David Sarnowski, Watermark; Calixto Melero Jr., New Mexico State University WEST TOWER, HYATT

48 2019 HLC Annual Conference Program Book General Program: Sunday (for full details on all presentations, refer to the mobile app) ZURICH BALLROOM A–D INSIGHTS ON THE ACCREDITATION LIAISON OFFICER ROLE FIRST FLOOR Christine Engel, Higher Learning Commission; David Moon, University of EVENT CENTRE, SWISSOTEL Colorado Colorado Springs; Patricia Rogers, Winona State University; Janna Oakes, Regis University

ZURICH BALLROOM E–G LESSONS FROM THE ASSESSMENT ACADEMY FIRST FLOOR Susan Murphy, Central New Mexico Community College; Dana Jenkins, Lake EVENT CENTRE, SWISSOTEL Michigan College; Cathleen Hernandez, Maricopa Community Colleges- GateWay Community College; Glenda Gallisath, Rosalind Franklin University of Medicine and Science; Sarah Luczyk, Heidelberg University

ACAPULCO MAKING CONNECTIONS: CONVERSATION WITH MINORITY-SERVING BALLROOM LEVEL INSTITUTIONS WEST TOWER, HYATT John Marr and Mary Vanis, Higher Learning Commission

PLAZA BALLROOM A–B MEANINGFUL PROGRAM REVIEW LOBBY LEVEL Mahrie Peterson and Vicki Besaw, College of Menominee Nation EAST TOWER, HYATT Minority-Serving Colleges and Universities, Tribal Colleges and Universities

WATER TOWER OHIO’S COLLECTIVE PUSH TOWARD SCALING GUIDED PATHWAYS CONCOURSE LEVEL Laura Rittner, Ohio Association of Community Colleges; Kevin Boys, Southern WEST TOWER, HYATT State Community College; Doreen Larson, Edison State Community College Community and Technical Colleges, Public Colleges and Universities

CRYSTAL BALLROOM C RESILIENCY FOR CONDITIONALLY ADMITTED STUDENTS LOBBY LEVEL Paula Kinney, Cyndi Walljasper and Megan Hills, Iowa Wesleyan University WEST TOWER, HYATT Minority-Serving Colleges and Universities, Small Colleges and Universities

REGENCY BALLROOM A STRATEGIC PLANNING AT COMMUNITY COLLEGES BALLROOM LEVEL Doug Minter, Heartland Community College; Kim Dale, Western Nebraska WEST TOWER, HYATT Community College; William Tammone, Macomb Community College

MICHIGAN 1 STRUCTURED EXPERIENTIAL LEARNING CONCOURSE LEVEL Ann Hall, Jeff Abernathy and Kathleen Dougherty, Alma College EAST TOWER, HYATT Minority-Serving Colleges and Universities, Small Colleges and Universities

LUCERNE BALLROOM STUDENT SUCCESS CAN PAY FOR ITSELF LUCERNE LEVEL Monica Brockmeyer, Wayne State University; Ed Venit, EAB CLASSIC SPACE, SWISSOTEL Community and Technical Colleges, Private, Not-for-Profit Colleges and Universities, Public Colleges and Universities

GRAND BALLROOM A THE NUTS AND BOLTS OF INSTITUTIONAL CHANGE BALLROOM LEVEL Tamas Horvath, Thomas Bordenkircher and Marisol Gomez, Higher Learning EAST TOWER, HYATT Commission

48 2019 HLC Annual Conference Program Book General Program: Sunday (for full details on all presentations, refer to the mobile app) 2:30–3:30 PM

REGENCY BALLROOM D TRANSFER PARTNERSHIP ADDRESSES BARRIERS BALLROOM LEVEL Kimberly Collins, Sinclair Community College; Julia Thompson, University of EAST TOWER, HYATT Dayton Community and Technical Colleges, Private, Not-for-Profit Colleges and Universities, Public Colleges and Universities

ALPINE USING COURSELEAF TO CLOSE ADMINISTRATIVE GAPS FOR LUCERNE LEVEL INSTITUTIONAL EFFECTIVENESS AND LONG TERM STUDENT SUCCESS CLASSIC SPACE, Brooke Johnson, Blackhawk Technical College; Shari Friedman, CourseLeaf from SWISSOTEL Leepfrog Technologies

MONTREUX BALLROOM VALUING DIVERGENT PERSPECTIVES SECOND FLOOR Doug McGee, Leah Barrett and Samantha Power, Northern Wyoming EVENT CENTRE, SWISSOTEL Community College District Community and Technical Colleges, Public Colleges and Universities, Small Colleges and Universities

RANDOLPH 3 VENDING MACHINES DISPENSING LAPTOPS CONCOURSE LEVEL David Anderson, Kurt Meinders and Bill Pink, Grand Rapids Community College EAST TOWER, HYATT Community and Technical Colleges, Minority-Serving Colleges and Universities, Public Colleges and Universities

ROOSEVELT 3 WORKFORCE DEVELOPMENT: A 360-DEGREE APPROACH CONCOURSE LEVEL Andrew Bolger, Eric Bolger and Sue Head, College of the Ozarks EAST TOWER, HYATT Community and Technical Colleges, Faith-Based Colleges and Universities, Private, Not-for-Profit Colleges and Universities

3:45–4:45 PM / FEATURED SPEAKER

ALL-AROUND INCLUSION: MAINSTREAMED DEAF STUDENTS’ PERCEPTIONS ON ACCOMMODATIONS AND ACCESS Rachel Kolb, Emory University, Atlanta, Georgia Grand Ballroom C–D, Ballroom Level, East Tower, Hyatt

50 2019 HLC Annual Conference Program Book General Program: Sunday (for full details on all presentations, refer to the mobile app) 3:45–4:45 PM

ZURICH BALLROOM A–D BEHAVIORAL MESSAGING PRINCIPLES FIRST FLOOR Bob Haas, Marion Technical College; Camielle Headlam, MDRC; Teddi EVENT CENTRE, SWISSOTEL Lewis-Hotopp, Columbus State Community College Community and Technical Colleges, Minority-Serving Colleges and Universities, Public Colleges and Universities

PLAZA BALLROOM A–B BUILDING EVIDENCE AND DOCUMENTATION: TRIBAL COLLEGES LOBBY LEVEL AND UNIVERSITIES EAST TOWER, HYATT Koreen Ressler, Sitting Bull College Tribal Colleges and Universities

GRAND BALLROOM E–F COCURRICULAR ASSESSMENT: A BIG PICTURE DEFINITION FOR BALLROOM LEVEL STUDENT SUCCESS EAST TOWER, HYATT Heather Schmidt and Chris Daood, Waukesha County Technical College

ZURICH BALLROOM E–G COMMUNITY COLLEGE DATA AS EVIDENCE FIRST FLOOR Melissa Giese, Metropolitan Community College-Kansas City; Michelle Taylor, EVENT CENTRE, SWISSOTEL Johnson County Community College Community and Technical Colleges

TORONTO CURRICULUM AND ASSESSMENT SOLUTIONS IN THE WIDS SOFTWARE BALLROOM LEVEL Terri Johnson, WIDS; Robin Nickel, Madison Area Technical College WEST TOWER, HYATT

ACAPULCO CURRICULUM AND CLINIC FOSTER STUDENT SUCCESS BALLROOM LEVEL Rachelle Karstens, Patrick Cross and Brian Wienk, Briar Cliff University WEST TOWER, HYATT Faith-Based Colleges and Universities, Private, Not-for-Profit Colleges and Universities, Small Colleges and Universities

ALPINE CREATING YOUR ROADMAP FOR STUDENT SUCCESS 3:45–4:45 PM / FEATURED SPEAKER LUCERNE LEVEL Crystal Braden, SPOL; John Snelling, Paradise Valley Community College CLASSIC SPACE, SWISSOTEL

LUCERNE BALLROOM EMPOWER YOUR MISSION WITH ACTIONABLE DATA FROM LUCERNE LEVEL CAMPUS LABS CLASSIC SPACE, SWISSOTEL Shannon LaCount, Campus Labs; Holly Martin and Brandon Weger, Illinois Eastern Community Colleges

50 2019 HLC Annual Conference Program Book General Program: Sunday (for full details on all presentations, refer to the mobile app) 3:45–4:45 PM

REGENCY BALLROOM B GRADUATE STUDENT SUCCESS THROUGH FORMATIVE ASSESSMENTS BALLROOM LEVEL Felix Wao, University of Oklahoma WEST TOWER, HYATT Large Universities, Mid-size Colleges and Universities, Public Colleges and Universities

GOLD COAST GUIDED MATH PLACEMENT CONCOURSE LEVEL Tiffany Evans, Utah Valley University WEST TOWER, HYATT Community and Technical Colleges, Large Universities, Public Colleges and Universities

MICHIGAN 1 HLC’S STUDENT OPINION SURVEY CONCOURSE LEVEL Stephanie Brzuzy and Vince Coraci, Higher Learning Commission EAST TOWER, HYATT

CRYSTAL BALLROOM A KEY INSIGHTS: TEAM DETERMINATIONS FOR COMPREHENSIVE LOBBY LEVEL EVALUATIONS WEST TOWER, HYATT Barbara Johnson, Higher Learning Commission

REGENCY BALLROOM A MEET ONLINE STUDENTS WHERE THEY ARE WITH DATA-INFORMED BALLROOM LEVEL ACADEMIC COACHING WEST TOWER, HYATT Nicole Scott, Indiana Institute of Technology; Bettyjo Bouchey, National Louis University; Monica Ramirez, Century College

CRYSTAL BALLROOM B PROGRAM REVIEW AND ASSESSMENT: TOOLS AND TEMPLATES LOBBY LEVEL Michael Rosewall and Raymond Zurawski, Saint Norbert College WEST TOWER, HYATT Private, Not-for-Profit Colleges and Universities, Small Colleges and Universities

REGENCY BALLROOM C STRATEGIC PLANNING AT REGIONAL COLLEGES BALLROOM LEVEL Kristin Buscher, Peru State College; John Barthell, University of Central WEST TOWER, HYATT Oklahoma; Marius Boboc, Cleveland State University

REGENCY BALLROOM D SURVIVING A CYBER ATTACK BALLROOM LEVEL Brian Inbody, Neosho County Community College WEST TOWER, HYATT Community and Technical Colleges, Faith-Based Colleges and Universities, Mid-size Colleges and Universities, Minority-Serving Colleges and Universities

NEW ORLEANS THE AQIP PATHWAY’S COMPREHENSIVE QUALITY REVIEW BALLROOM LEVEL Carla Connor, Dunwoody College of Technology WEST TOWER, HYATT

52 2019 HLC Annual Conference Program Book General Program: Sunday (for full details on all presentations, refer to the mobile app) WATER TOWER THE MISSING VARIABLE: STUDENT ORGANIZATIONS CONCOURSE LEVEL Adenuga Atewologun, Keith Cich and Senait Wubneh, Riverland WEST TOWER, HYATT Community College Community and Technical Colleges, Minority-Serving Colleges and Universities, Small Colleges and Universities

GRAND BALLROOM A THE OPEN PATHWAY YEAR 4 ASSURANCE ARGUMENT: PROCESS, BALLROOM LEVEL EVIDENCE AND REVIEW EAST TOWER, HYATT Jeffrey Rosen, Higher Learning Commission; John Blaylock, Northeast Community College; Stephanie Fujii, Maricopa Community Colleges-Scottsdale Community College

ROOSEVELT 3 UNDERSTANDING IGEN STUDENTS CONCOURSE LEVEL Kimberly Kilgore, Saint Louis College of Pharmacy EAST TOWER, HYATT Community and Technical Colleges, Private, Not-for-Profit Colleges and Universities, Public Colleges and Universities

GRAND BALLROOM B WORKING WITH THE TRIAD BALLROOM LEVEL William Tammone, Macomb Community College; Stephanie Davidson, Ohio EAST TOWER, HYATT Department of Higher Education; Zach Waymer, Higher Learning Commission

5:15–6:30 PM DIVERSITY RECEPTION Crystal Ballroom Foyer, Lobby Level, West Tower, Hyatt (Pre-registration required)

HELP STUDENTS ACHIEVE THEIR POTENTIAL WITH HLC’S STUDENT SUCCESS ACADEMY Establish sustainable structures that support students’ achievement of their higher education goals. Receive guidance and access to research on how to: • Design an integrated approach to student learning and student success that is sensitive to the institution’s resources and realities • Create campus-wide engagement in supporting student success • Embed student success into the values and practices of the institution

HLC’s Academies are multi-year, structured programs that provide a framework and guidance for developing customized projects aimed at institutional improvement. Learn more and apply at hlcommission.org/academies.

52 2019 HLC Annual Conference Program Book General Program: Sunday (for full details on all presentations, refer to the mobile app) GENERAL PROGRAM Monday, April 8

Day-At-A-Glance 7:00–8:30 am Breakfast 8:30–9:30 am Keynote 10:00–11:30 am Interactive Session 10:00 –11:00 am Concurrent Sessions (1 Featured Session) 10:00 am–Noon Federal Compliance Overview 11:15am–12:15 pm Concurrent Sessions (2 Featured Sessions) 12:15–1:30 pm Lunch Break 12:15–1:30 pm Tribal College Lunch 1:30–2:30 pm Concurrent Sessions 2:30–3:00 pm Ice Cream Social 3:00–4:30 pm Interactive Sessions 3:00–4:00 pm Concurrent Sessions 4:15–5:15 pm Concurrent Sessions

54 2019 HLC Annual Conference Program Book General Program: Monday (for full details on all presentations, refer to the mobile app) 7:00–8:30 AM COMPLIMENTARY CONTINENTAL BREAKFAST Riverside Hall, Exhibit Level East Tower, Hyatt

8:30–9:30 AM / KEYNOTE SPEAKER

WHO GETS TO GRADUATE? ADDRESSING THE STUDENT WEALTH GAP Paul Tough Grand Ballroom A–F, Ballroom Level, East Tower, Hyatt Keynote Overflow: East Tower, Riverside Hall, Exhibit Level and West Tower, Crystal Ballroom B, Ballroom Level

10:00–11:00 AM

CONNECTION HUB BOOK SIGNING BALLROOM LEVEL Paul Tough, Keynote Speaker EAST TOWER, HYATT

PLAZA BALLROOM A–B A TRIBAL COLLEGE’S PATH TO ASSESSMENT LOBBY LEVEL Monte Randall and Mackie Moore, College of the Muscogee Nation EAST TOWER, HYATT Tribal Colleges and Universities

LUCERNE BALLROOM ASSESSMENT REFINEMENT & EXPANSION LUCERNE LEVEL Joseph Levy, National Louis University CLASSIC SPACE, SWISSOTEL Mid-size Colleges and Universities, Private, Not-for-Profit Colleges and Universities, Small Colleges and Universities

54 2019 HLC Annual Conference Program Book General Program: Monday (for full details on all presentations, refer to the mobile app) 10:00–11:00 AM

ROOSEVELT 3 CALCULATING SEAT-TIME IN ONLINE EDUCATION CONCOURSE LEVEL Doug Johnson, Bradley Bennett and Beth Fenton, Colby Community College EAST TOWER, HYATT Community and Technical Colleges, Small Colleges and Universities

REGENCY BALLROOM D CATCH AND KEEP: IMPROVING RETENTION EFFORTS THROUGH BALLROOM LEVEL FIRST-YEAR PROGRAMMING WEST TOWER, HYATT Jennifer Young, Calumet College of St. Joseph; Mitch Kinsinger, Augustana University; Kathy Parkison, Indiana University Kokomo

MICHIGAN 3 CREATING EQUITABLE ASSESSMENT PRACTICES CONCOURSE LEVEL Brandon Nichols, City Colleges of Chicago-Kennedy-King College; Veronica EAST TOWER, HYATT McGowan, Southwestern Oklahoma State University; Claire Berkley, Higher Learning Commission

CRYSTAL BALLROOM A DEFINING STUDENT SUCCESS DATA: PERSPECTIVES ON ACCREDITATION LOBBY LEVEL Jeffrey Slovak, Governors State University; Nikos Varelas, University of Illinois WEST TOWER, HYATT at Chicago

VEVEY BALLROOM EVALUATING DISTANCE EDUCATION: ARE YOU READY? SECOND FLOOR Mary Vanis, Higher Learning Commission; Cheryl Murphy, University of EVENT CENTRE, SWISSOTEL Arkansas, Fayetteville

REGENCY BALLROOM C MAKING THE MOST OF YOUR EVIDENCE BALLROOM LEVEL Barbara Johnson, Higher Learning Commission WEST TOWER, HYATT

ALPINE MOVING FROM PERCEPTION TO DATA BY TELLING THE LUCERNE LEVEL RETENTION STORY CLASSIC SPACE, SWISSOTEL Elizabeth Kavran, Ursuline College; Lisa Reilly, Bethany College Faith-Based Colleges and Universities, Private, For-Profit Colleges and Universities, Small Colleges and Universities

RANDOLPH 3 OUTCOMES SOLUTION TO TRANSFER CREDIT LOSS CONCOURSE LEVEL Jane Sherman and Anna Galas, Western Interstate Commission for EAST TOWER, HYATT Higher Education Community and Technical Colleges, Minority-Serving Colleges and Universities, Public Colleges and Universities

REGENCY BALLROOM B PLANNING FOR A NEW PROGRAM BALLROOM LEVEL Thomas Bordenkircher, Higher Learning Commission; Kristin Stehouwer, WEST TOWER, HYATT Northwood University

56 2019 HLC Annual Conference Program Book General Program: Monday (for full details on all presentations, refer to the mobile app) TORONTO QUALITY INITIATIVE PROCESS: GOOD PRACTICES PANEL BALLROOM LEVEL Andrew Bolger, College of the Ozarks; Paul Burkhardt, Prescott College; WEST TOWER, HYATT Jeffrey Rosen, Higher Learning Commission

MICHIGAN 1 ROADMAP TO ACADEMIC ADVISING SUCCESS CONCOURSE LEVEL Cindy Krueger, Northwest State Community College; Kristina Binard, Front EAST TOWER, HYATT Range Community College; Jill Carlson, Santa Fe Community College

10:00–11:00 AM / FEATURED SPEAKER

SAFETY IS PERSONAL: LESSONS LEARNED AS A SURVIVOR OF THE VIRGINIA TECH TRAGEDY Kristina Anderson, The Koshka Foundation for Safe Schools Crystal Ballroom B, Lobby Level, West Tower, Hyatt

REGENCY BALLROOM A STREAMLINING ASSESSMENT CONCOURSE LEVEL Rebecca Baranowski and Teri Graham, Maricopa Community Colleges-Estrella WEST TOWER, HYATT Mountain Community College Community and Technical Colleges, Minority-Serving Colleges and Universities, Public Colleges and Universities

MONTREUX BALLROOM SUPPLEMENTAL INSTRUCTION: A PROVEN METHOD FOR SECOND FLOOR STUDENT SUCCESS WEST TOWER, HYATT Julie Collins and Megan Cross, University of Missouri-Kansas City Community and Technical Colleges, Minority-Serving Colleges and Universities, Public Colleges and Universities

ROOSEVELT 1 SUPPORT OF MILITARY-CONNECTED STUDENTS CONCOURSE LEVEL Robert James, Henry Ford College; Julie Lavender, Kirtland Community College EAST TOWER, HYATT Community and Technical Colleges, Minority-Serving Colleges and Universities, Public Colleges and Universities

56 2019 HLC Annual Conference Program Book General Program: Monday (for full details on all presentations, refer to the mobile app) 10:00–11:00 AM

ACAPULCO THE HLC COMPLAINTS PROCESS FOR INSTITUTIONAL STAKEHOLDERS BALLROOM LEVEL Zach Waymer, Higher Learning Commission WEST TOWER, HYATT

CRYSTAL BALLROOM C USING DATA TO DRIVE UMKC’S HLC QUALITY INITIATIVE PROJECT LOBBY LEVEL Cynthia Pemberton, University of Missouri-Kansas City; Ali Korkmaz, University WEST TOWER, HYATT of Missouri-Kansas City; Tina Donahoo, Civitas Learning

10:00–11:30 AM

ZURICH BALLROOM E–G ASSIGNMENTS TO ASSESS CRITICAL THINKING FIRST FLOOR Steven Jones, United States Air Force Academy; Kevin Harris and Elizabeth EVENT CENTRE, SWISSOTEL Lisic, Tennessee Tech University Large Universities, Mid-size Colleges and Universities, Small Colleges and Universities

10:00 AM –12:00 PM

ZURICH BALLROOM A–D FEDERAL COMPLIANCE OVERVIEW FIRST FLOOR Anthea Sweeney, Higher Learning Commission EVENT CENTRE, SWISSOTEL

11:15 AM –12:15 PM

CRYSTAL BALLROOM C BUILDING A SUSTAINABLE INFRASTRUCTURE FOR ASSESSMENT LOBBY LEVEL USING NUVENTIVE IMPROVE AND IMPROVE ANALYTICS WEST TOWER, HYATT Denise Raney, Nuventive; Jennifer Ivie and Lisa Gerow, Tulsa Community College

58 2019 HLC Annual Conference Program Book General Program: Monday (for full details on all presentations, refer to the mobile app) 11:15 AM –12:15 PM

GRAND BALLROOM E–F COCURRICULAR ASSESSMENT OF STUDENT LEARNING OUTCOMES BALLROOM LEVEL Lynne Gabriel, Natalie Hopper and Nichole Dauenhauer, Lakeland EAST TOWER, HYATT Community College Community and Technical Colleges, Mid-size Colleges and Universities, Public Colleges and Universities

ROOSEVELT 3 COALITION FOR CYBER SECURITY EDUCATION CONCOURSE LEVEL Richard Hanson and Jose-Marie Griffiths, Dakota State University EAST TOWER, HYATT Community and Technical Colleges, Public Colleges and Universities, Tribal Colleges and Universities

REGENCY BALLROOM A COMMUNITY-BASED STRATEGIC PLANNING BALLROOM LEVEL Matthew Simpson and Hal Higdon, Ozarks Technical Community College WEST TOWER, HYATT Community and Technical Colleges, Public Colleges and Universities

GRAND BALLROOM B CONSIDERATIONS ON ASSESSMENT: INSIGHTS FROM PEER REVIEWERS BALLROOM LEVEL Stephanie Brzuzy, Higher Learning Commission; Andy Chambers, Missouri EAST TOWER, HYATT Baptist University; Sarah Westfall, Kalamazoo College

CRYSTAL BALLROOM A DEFINING STUDENT SUCCESS DATA: GLOSSARY OF TERMS LOBBY LEVEL Victor Borden, Indiana University, Bloomington; Vernon Smith, American WEST TOWER, HYATT Public University System

CRYSTAL BALLROOM B DESIGNING SIGNATURE ASSIGNMENTS LOBBY LEVEL Pamela Pinahs-Schultz, Carroll University WEST TOWER, HYATT Private, For-Profit Colleges and Universities, Private, Not-for-Profit Colleges and Universities, Public Colleges and Universities

MICHIGAN 3 ENGAGING “TEMPORARY” STUDENTS CONCOURSE LEVEL Susan Wood, New Mexico State University-Dona Ana Community College; Lynn EAST TOWER, HYATT Burks, DeVry University; Claire Berkley, Higher Learning Commission

58 2019 HLC Annual Conference Program Book General Program: Monday (for full details on all presentations, refer to the mobile app) 11:15 AM–12:15 PM / FEATURED PANEL

HIGHLIGHTS FROM THE NATIONAL ACADEMIES’ ROUNDTABLE ON SYSTEMIC CHANGE IN UNDERGRADUATE STEM EDUCATION Ann Austin, Michigan State University; Kerry Brenner, Board on Science Education, National Academies; Annette Parker, South Central College; Noah Finkelstein, University of Colorado Boulder (Member, HLC Board of Trustees) Grand Ballroom C–D, Ballroom Level, East Tower, Hyatt

11:15 AM –12:15 PM

ACAPULCO HLC’S APPROVAL PROTOCOL FOR DIRECT ASSESSMENT AND BALLROOM LEVEL CREDIT-BASED COMPETENCY-BASED EDUCATION WEST TOWER, HYATT Jeffrey Rosen, Higher Learning Commission

REGENCY BALLROOM B HLC’S REVISED CRITERIA FOR ACCREDITATION: TOWARD BALLROOM LEVEL IMPLEMENTATION WEST TOWER, HYATT Eric Martin and Andrew Lootens-White, Higher Learning Commission

TORONTO INSTITUTIONAL EFFECTIVENESS: EVALUATING AND IMPROVING BALLROOM LEVEL OUTCOMES AND ALIGNMENT TO THE CRITERIA WEST TOWER, HYATT Hal Morgan, University of Phoenix; Jen DeGroote and Richard Senese, Capella University

REGENCY BALLROOM D INTEGRATING CAREER SERVICES BALLROOM LEVEL Bob Haas and Shannon Niedzwicki, Marion Technical College WEST TOWER, HYATT Community and Technical Colleges, Small Colleges and Universities

60 2019 HLC Annual Conference Program Book General Program: Monday (for full details on all presentations, refer to the mobile app) REGENCY BALLROOM C LISTENING SESSION: IS MISSION IN JEOPARDY IN THE CHANGING BALLROOM LEVEL WORLD OF HIGHER EDUCATION? WEST TOWER, HYATT Barbara Gellman-Danley, Higher Learning Commission; David Wright, Indiana Wesleyan University; Michael Poliakoff, American Council of Trustees and Alumni

MICHIGAN 1 LISTENING SESSION: TRENDS IN HIGHER EDUCATION (REPEAT) CONCOURSE LEVEL Karla Leach and David Wissmann, HLC Board of Trustees EAST TOWER, HYATT

ROOSEVELT 1 MAKING THE TRANSITION OUT OF AQIP (REPEAT) CONCOURSE LEVEL Linnea A. Stenson and Stephanie Kramer, Higher Learning Commission; Joan EAST TOWER, HYATT Kuzma Costello, Inver Hills Community College

LUCERNE BALLROOM QUALITY OF ASSESSMENT—SHOULD ADMINISTRATORS CARE? LUCERNE LEVEL Gloria Rogers, consultant for the Higher Learning Commission CLASSIC SPACE, SWISSOTEL

RANDOLPH 3 REPRESENTING UNDERREPRESENTED STUDENTS CONCOURSE LEVEL Mitsu Narui, Capital University EAST TOWER, HYATT Faith-Based Colleges and Universities, Mid-size Colleges and Universities, Private, Not-for-Profit Colleges and Universities

MONTREUX BALLROOM SUCCESSFUL STUDENT RESEARCH AND RESEARCH SYMPOSIUMS SECOND FLOOR Emily Devereux, Arkansas State University; John F. Barthell, University of EVENT CENTRE, SWISSOTEL Central Oklahoma; Michael Wilds, Northeastern State University

ALPINE TEACHING METHODS VS. LEARNING STYLES IN STUDENT SUCCESS: LUCERNE LEVEL FACULTY PERSPECTIVES CLASSIC SPACE, SWISSOTEL Abour Cherif, American Association of University Administrators; Gerald Adams, Columbia College Chicago; Farahnaz Movahedzadeh, City Colleges of Chicago-Harold Washington College Large Universities, Mid-size Colleges and Universities, Small Colleges and Universities

PLAZA BALLROOM A–B TEAM CHAIR ROLE AND OUTREACH: TRIBAL COLLEGES LOBBY LEVEL AND UNIVERSITIES EAST TOWER, HYATT John Marr and Mary Vanis, Higher Learning Commission

60 2019 HLC Annual Conference Program Book General Program: Monday (for full details on all presentations, refer to the mobile app) 12:15–1:30 PM

GRAND BALLROOM A LUNCH AND DISCUSSION WITH TRIBAL COLLEGE REPRESENTATIVES BALLROOM LEVEL Barbara Gellman-Danley, Karen Solomon and Mary Vanis, Higher EAST TOWER, HYATT Learning Commission

1:30–2:30 PM

TORONTO ASSESSMENT PLANS FOR COCURRICULAR PROGRAMS BALLROOM LEVEL Jessica Brosilo and Ryan Johnson, Maricopa Community Colleges-GateWay WEST TOWER, HYATT Community College Community and Technical Colleges, Mid-size Colleges and Universities, Small Colleges and Universities

LUCERNE BALLROOM COLLABORATIONS BETWEEN ACADEMIC AND STUDENT AFFAIRS LUCERNE LEVEL Trevor Bates, Kimberly Watson and Marc Adkins, Mercy College of Ohio CLASSIC SPACE, SWISSOTEL Faith-Based Colleges and Universities, Private, Not-for-Profit Colleges and Universities, Small Colleges and Universities

REGENCY BALLROOM C COMPREHENSIVE EQUITY ANALYSIS BALLROOM LEVEL Anne Deeter and Elizabeth Silk, Dominican University WEST TOWER, HYATT Minority-Serving Colleges and Universities, Private, Not-for-Profit Colleges and Universities, Small Colleges and Universities

ACAPULCO CONTRACTUAL ARRANGEMENTS REVISITED BALLROOM LEVEL Thomas Bordenkircher and Marla Morgen, Higher Learning Commission WEST TOWER, HYATT

MICHIGAN 1 CREATING A BENCHMARKING ALLIANCE TO ADVANCE CONCOURSE LEVEL STUDENT SUCCESS EAST TOWER, HYATT Tafaya Ransom, NORC at the University of Chicago; Laura Fingerson, Capella University; Alisa Fleming, University of Phoenix

GRAND BALLROOM E–F DEVELOPING COCURRICULAR ASSESSMENT BALLROOM LEVEL Gary Sorensen, Kenny Smith and Danny Battraw, Eastern Arizona College EAST TOWER, HYATT Community and Technical Colleges, Public Colleges and Universities, Small Colleges and Universities

62 2019 HLC Annual Conference Program Book General Program: Monday (for full details on all presentations, refer to the mobile app) REGENCY BALLROOM A ENHANCING LEARNING THROUGH ASSESSMENT BALLROOM LEVEL Frederick Burrack, Kansas State University; Ryan Chung, Oklahoma State WEST TOWER, HYATT University; Sheri Barrett, Johnson County Community College Community and Technical Colleges, Large Universities, Mid-size Colleges and Universities

REGENCY BALLROOM D HISTORY INTRODUCTORY COURSES BALLROOM LEVEL Andrew Koch, John N. Gardner Institute for Excellence in Undergraduate WEST TOWER, HYATT Education; Amy Powers, Waubonsee Community College; Chris Chulos, Roosevelt University Private, For-Profit Colleges and Universities, Private, Not-for-Profit Colleges and Universities, Public Colleges and Universities

CRYSTAL BALLROOM B HOW STUDENTS DEFINE SUCCESS LOBBY LEVEL Pamela Fly, Cari Keller and Julie Sawyer, Northeastern State University WEST TOWER, HYATT Community and Technical Colleges, Minority-Serving Colleges and Universities, Public Colleges and Universities

GRAND BALLROOM B HUNGRY FOR SUCCESS? STUDENT FOOD PANTRIES ON CAMPUS BALLROOM LEVEL Holly Lincoln, Jefferson College; Michael Maffucci, Pueblo Community College; EAST TOWER, HYATT Sue Darby, National American University

MONTREUX BALLROOM INSIGHTS ON THE ACCREDITATION LIAISON OFFICER ROLE SECOND FLOOR Christine Engel, Higher Learning Commission; Alan Borcherding, Concordia EVENT CENTRE, SWISSOTEL Seminary; Jennifer Miller, Mercy College of Health Sciences; Jamal Scott, Waubonsee Community College

CRYSTAL BALLROOM C KEY INSIGHTS: TEAM DETERMINATIONS FOR COMPREHENSIVE LOBBY LEVEL EVALUATIONS (REPEAT) WEST TOWER, HYATT Barbara Johnson, Higher Learning Commission

MICHIGAN 2 LESSONS FROM THE PERSISTENCE & COMPLETION ACADEMY CONCOURSE LEVEL Rosemary Niedens, Newman University; Karla Oty, Cameron University; Marla EAST TOWER, HYATT Smith, Mitchell Technical Institute; Edward Hummingbird, Southwestern Indian Polytechnic Institute; Cynthia Pemberton, University of Missouri-Kansas City

ZURICH BALLROOM A–D POWERED BY PUBLICS: SCALING STUDENT SUCCESS FIRST FLOOR Julia Michaels, Association of Public and Land-grant Universities; Dennis EVENT CENTRE, SWISSOTEL Groth, Indiana University Bloomington; Jocelyn Milner, University of Wisconsin-Madison Large Universities, Minority-Serving Colleges and Universities, Public Colleges and Universities

62 2019 HLC Annual Conference Program Book General Program: Monday (for full details on all presentations, refer to the mobile app) 1:30–2:30 PM

ZURICH BALLROOM E–G PREPARING FINANCES FOR HLC REVIEW FIRST FLOOR Jeffrey Slovak, Governors State University EVENT CENTRE, SWISSOTEL

PLAZA BALLROOM A–B QUANTITATIVE ASSESSMENT OF STEM LABS LOBBY LEVEL Jim Brinson, Saint Mary-of-the-Woods College EAST TOWER, HYATT Community and Technical Colleges, Minority-Serving Colleges and Universities, Small Colleges and Universities

ROOSEVELT 3 STUDENT SUCCESS AT SMALL OR RURAL INSTITUTIONS CONCOURSE LEVEL Lynette Olson, Pittsburg State University; Paul Burkhardt, Prescott College; EAST TOWER, HYATT Paul Robertson, Tohono O’odham Community College Private, Not-for-Profit Colleges and Universities, Public Colleges and Universities, Small Colleges and Universities

1:30–2:30 PM / FEATURED SPEAKER

SUPPORTING STUDENT VETERANS’ SUCCESS Jared Lyon, Student Veterans of America Grand Ballroom C–D, Ballroom Level, East Tower, Hyatt

CRYSTAL BALLROOM A TESTING STUDENT SUCCESS DATA: EVALUATING OUTCOMES LOBBY LEVEL Erica Wager, Estrella Mountain Community College; Stephanie Brzuzy, Higher WEST TOWER, HYATT Learning Commission

REGENCY BALLROOM B THE SYLLABUS: HOW SOFTWARE IS CHANGING ACCREDITATION, BALLROOM LEVEL STUDENT SUCCESS, AND REDUCING INSTRUCTOR WORKLOAD WEST TOWER, HYATT Gina Monaghan, Simple Syllabus; Rob Spohr, Montcalm Community College

64 2019 HLC Annual Conference Program Book General Program: Monday (for full details on all presentations, refer to the mobile app) ALPINE USING GOOGLE TO DO ASSESSMENT LUCERNE LEVEL Krysten Pampel, Maricopa Community Colleges-Glendale Community College CLASSIC SPACE, SWISSOTEL Community and Technical Colleges, Public Colleges and Universities, Small Colleges and Universities

2:30–3:00 PM ICE CREAM SOCIAL Connection Hub, Ballroom Level, East Tower, Hyatt Regency Foyer, Ballroom Level, West Tower, Hyatt

3:00–4:00 PM

CRYSTAL BALLROOM C AFFORDABILITY IS FUNDAMENTAL. ACHIEVEMENT IS YOUR PURPOSE LOBBY LEVEL Kenneth Wincko, Barnes & Noble College WEST TOWER, HYATT

MICHIGAN 1 ANNUAL REPORTS TO AID PROGRAM REVIEW CONCOURSE LEVEL Lee Bash and Kathleen Bash, Graceland University EAST TOWER, HYATT Mid-size Colleges and Universities, Private, Not-for-Profit Colleges and Universities, Small Colleges and Universities

GRAND BALLROOM B CHALLENGES IMPLEMENTING STUDENT SUCCESS INITIATIVES AT BALLROOM LEVEL RURAL COMMUNITY COLLEGES EAST TOWER, HYATT Scott Farnsworth, Yavapai College; Renell Heister, Northland Pioneer College; Koreen Ressler, Sitting Bull College Tribal Colleges and Universities

REGENCY BALLROOM A COMPOSITE FINANCIAL INDEX SCORE TRENDS BALLROOM LEVEL Mike Seuring, Higher Learning Commission; J. Lee Johnson, Siena WEST TOWER, HYATT Heights University

TORONTO CREATING A LIVING ASSURANCE ARGUMENT BALLROOM LEVEL Susan Wood, New Mexico State University-Dona Ana Community College; WEST TOWER, HYATT Shelly Stovall, New Mexico State University; Greg Hillis, New Mexico State University Alamogordo Community and Technical Colleges, Large Universities, Public Colleges and Universities

64 2019 HLC Annual Conference Program Book General Program: Monday (for full details on all presentations, refer to the mobile app) 3:00–4:00 PM

REGENCY BALLROOM C DEVELOPING A HIGH-IMPACT ORIENTATION BALLROOM LEVEL Natalie Shrestha, Anna Voight and Jonathan O’Hara, Dakota County WEST TOWER, HYATT Technical College Community and Technical Colleges, Minority-Serving Colleges and Universities, Small Colleges and Universities

ZURICH BALLROOM E–G FACULTY QUALIFICATIONS: STRATEGIES AND TOOLS FIRST FLOOR Eric Martin, Higher Learning Commission; Kaylah Zelig, Community College of EVENT CENTRE, SWISSOTEL Denver; Jennifer Parks, Midwestern Higher Education Compact

ALPINE HOW MARKETS AND MARGINS DRIVE PROGRAM DECISIONS LUCERNE LEVEL Robert Atkins, Gray Associates, Inc.; Mike Voss, Mesa Community College CLASSIC SPACE, SWISSOTEL

CRYSTAL BALLROOM A IMPROVING ATTAINMENT: THE NATIONAL DIALOGUE LOBBY LEVEL Debra Humphreys, Lumina Foundation; Karen Solomon, Higher Learning WEST TOWER, HYATT Commission

MICHIGAN 3 INSTITUTIONAL BARRIERS TO STUDENT SUCCESS CONCOURSE LEVEL Helen Wood, Rush University; Peter Wielinski, Minnesota State Community EAST TOWER, HYATT and Technical College

MICHIGAN 2 MAXIMIZING THE ONLINE CLASSROOM CONCOURSE LEVEL Jean Mandernach, Grand Canyon University; Kelly Palese, Grand Canyon University EAST TOWER, HYATT Large Universities, Mid-size Colleges and Universities, Small Colleges and Universities

CRYSTAL BALLROOM B PROGRAM ASSESSMENT: E-PROGRAM PORTFOLIOS LOBBY LEVEL Phil McBride, Michael Crockett and Janice Lawhorn, Eastern Arizona College WEST TOWER, HYATT Community and Technical Colleges, Mid-size Colleges and Universities, Small Colleges and Universities

REGENCY BALLROOM D PROGRAM ENROLLMENT COST ANALYSIS BALLROOM LEVEL Jessica Daniels, Randy Bergen and Ross Jahnke, Bethel University WEST TOWER, HYATT Faith-Based Colleges and Universities, Private, Not-for-Profit Colleges and Universities, Small Colleges and Universities

MONTREUX BALLROOM PROGRAM REVIEW AND VIABILITY SECOND FLOOR Wendy Weeks, Bruce Moses and Vanessa Romero, Pima County Community EVENT CENTRE, SWISSOTEL College District Community and Technical Colleges, Public Colleges and Universities

66 2019 HLC Annual Conference Program Book General Program: Monday (for full details on all presentations, refer to the mobile app) GRAND BALLROOM E–F STRATEGIC INFORMATION COUNCIL ACCELERATES STUDENT SUCCESS BALLROOM LEVEL Kathy Johnson and Michele Hansen, Indiana University-Purdue University EAST TOWER, HYATT Indianapolis Large Universities, Public Colleges and Universities

REGENCY BALLROOM B STUDENT ACHIEVEMENT THROUGH RESEARCH & SCHOLARSHIP BALLROOM LEVEL Nathan Tintle and Eric Forseth, Dordt College WEST TOWER, HYATT Mid-size Colleges and Universities, Private, Not-for-Profit Colleges and Universities, Small Colleges and Universities

LUCERNE BALLROOM STUDENT SUCCESS THROUGH PERFORMANCE MODELING LUCERNE LEVEL Cameron Scott, Linda Hollinger-Smith and Carla Sanderson, CLASSIC SPACE, SWISSOTEL Chamberlain University Large Universities, Mid-size Colleges and Universities, Small Colleges and Universities

ACAPULCO THE OPEN PATHWAY YEAR 4 ASSURANCE ARGUMENT: PROCESS, BALLROOM LEVEL EVIDENCE AND REVIEW (REPEAT) WEST TOWER, HYATT Jeffrey Rosen, Higher Learning Commission; John Blaylock, Northeast Community College

PLAZA BALLROOM A–B TRIBAL COLLEGE INFORMATION SESSION LOBBY LEVEL Mary Vanis and John Marr, Higher Learning Commission EAST TOWER, HYATT

FOCUS ON STUDENT LEARNING WITH HLC’S ASSESSMENT ACADEMY Receive personalized guidance in developing, documenting and implementing a systematic approach to institutional assessment of student learning. Gain access to new ideas and techniques to: • Influence institutional culture • Increase capacity to assess student learning • Use assessment data to improve student learning

HLC’s Academies are multi-year, structured programs that provide a framework and guidance for developing customized projects aimed at institutional improvement. Learn more and apply at hlcommission.org/academies.

66 2019 HLC Annual Conference Program Book General Program: Monday (for full details on all presentations, refer to the mobile app) 3:00–4:00 PM

ROOSEVELT 3 USING THE TEAM REPORT CONCOURSE LEVEL Charlene Widener, Hutchinson Community College; David Keller, Kirkwood EAST TOWER, HYATT Community College; Steven Lewis, Three Rivers College Community and Technical Colleges, Large Universities, Mid-size Colleges and Universities

ZURICH BALLROOM A–D WRITING TO THE CRITERIA: CRITERION 3 FIRST FLOOR Monica Varner, University of Tulsa EVENT CENTRE, SWISSOTEL

3:00–4:30 PM / FEATURED PANEL

LESSONS LEARNED ABOUT SYSTEMIC APPROACHES TO MAJOR INSTITUTIONAL CHANGE INITIATIVES Ann Austin, Michigan State University; Darlene Schlenbecker, Harper College; Marty Sweidel, Goucher College Grand Ballroom C–D, Ballroom Level, East Tower, Hyatt

3:00 –4:30 PM

GRAND BALLROOM A STRATEGIC PLANNING: BEST PRACTICES ON BUILDING A PLAN THAT BALLROOM LEVEL WON’T JUST SIT ON THE SHELF EAST TOWER, HYATT Barbara Gellman-Danley, Higher Learning Commission

4:15 –5:15 PM

CRYSTAL BALLROOM C ACCELERATING DIGITAL TRANSFORMATION WITH CONNECTED LOBBY LEVEL CURRICULUM WEST TOWER, HYATT Courtney Diaz, DIGARC

68 2019 HLC Annual Conference Program Book General Program: Monday (for full details on all presentations, refer to the mobile app) 4:15 –5:15 PM

ACAPULCO ALIGNING FRAMEWORKS FOR IMPACT BALLROOM LEVEL Heather Schmidt, Chris Daood and Nicole Gahagan, Waukesha County WEST TOWER, HYATT Technical College Community and Technical Colleges, Mid-size Colleges and Universities, Public Colleges and Universities

TORONTO ATTENDANCE TRACKING SUPPORTS STUDENT SUCCESS BALLROOM LEVEL Kim Harvey, Sarah Bright and Mary Baricevic, Jefferson College WEST TOWER, HYATT Community and Technical Colleges, Mid-size Colleges and Universities, Public Colleges and Universities

GRAND BALLROOM E–F CHANGE OF CONTROL, STRUCTURE OR ORGANIZATION: A KEY HLC BALLROOM LEVEL POLICY IN A TRANSFORMING LANDSCAPE EAST TOWER, HYATT Anthea Sweeney and Marla Morgan, Higher Learning Commission; Sam Kerr, Lynn, Jackson, Shultz & Lebrun

REGENCY BALLROOM B CONTINUOUS QUALITY IMPROVEMENT: AUTHENTIC ASSESSMENT, BALLROOM LEVEL FACULTY DEVELOPMENT AND INSTITUTIONAL COLLABORATION WEST TOWER, HYATT Patricia Casello-Maddox, Jodell Skaufel and Christopher Petrie, Northwestern Health Sciences University Private, For-Profit Colleges and Universities, Private, Not-for-Profit Colleges and Universities, Special Focus Institutions

CRYSTAL BALLROOM B CREATING A POSITIVE CULTURE OF ASSESSMENT AND ACTION LOBBY LEVEL Liz Medendorp, Pueblo Community College; Desi Maxwell, Trinidad State WEST TOWER, HYATT Junior College; Cindy Hoss, Hutchinson Community College

REGENCY BALLROOM D IMPROVING CLIMATE WITH HLC FEEDBACK BALLROOM LEVEL Scott VanderStoep and Sonja Trent-Brown, Hope College WEST TOWER, HYATT Faith-Based Colleges and Universities, Private, Not-for-Profit Colleges and Universities, Small Colleges and Universities

CRYSTAL BALLROOM A LISTENING SESSION: INNOVATION AND STUDENT SUCCESS LOBBY LEVEL David Wendler, Martin Luther College (retired); Karen Solomon, Higher WEST TOWER, HYATT Learning Commission

ROOSEVELT 3 LISTENING SESSION: TRENDS IN HIGHER EDUCATION (REPEAT) CONCOURSE LEVEL Jackie Elliott and J. Lee Johnson, HLC Board of Trustees EAST TOWER, HYATT

68 2019 HLC Annual Conference Program Book General Program: Monday (for full details on all presentations, refer to the mobile app) 4:15–5:15 PM

REGENCY BALLROOM A MAXIMIZE RETURN ON INVESTMENT DECISIONS BALLROOM LEVEL Kelli Cox, University of Missouri-Kansas City; Barbara Bichelmeyer, University WEST TOWER, HYATT of Missouri-Kansas City Large Universities, Mid-size Colleges and Universities, Public Colleges and Universities

REGENCY BALLROOM C PARTNERING WITH THE BOARD BALLROOM LEVEL Carolyn Kasdorf, Arlen Leiker and George McNulty, Colby Community College WEST TOWER, HYATT Community and Technical Colleges, Small Colleges and Universities, Special Focus Institutions

MICHIGAN 1 SCALING STUDENT SUCCESS AT REGIONAL COLLEGES AND CONCOURSE LEVEL UNIVERSITIES: APLU’S POWERED BY PUBLICS EAST TOWER, HYATT Julia Michaels, Association of Public and Land-grant Universities; Susan Poser, University of Illinois at Chicago; Peter Meiksins, Cleveland State University

PLAZA BALLROOM A–B STRENGTHENING THE CULTURE OF PLANNING THROUGH LOBBY LEVEL DEPARTMENTAL MASTER PLANS EAST TOWER, HYATT Edward Hummingbird and Luanne Manwell, Southwestern Indian Polytechnic Institute Community and Technical Colleges, Mid-size Colleges and Universities, Public Colleges and Universities

EVALUATE CONFERENCE SESSIONS Brief surveys about every conference session are available in the mobile app. From any presentation description, tap “Evaluate This Session” to answer a few short questions about the experience. HLC relies on attendees’ feedback to improve the conference each year. For every evaluation an attendee completes, that person will be entered to win a $25 gift card (name and email address required). Winners will be announced daily. Limit one card per person per day. Don’t Have the Mobile App? Use the iPad kiosks in the Grand and Regency Ballroom foyers and the Riverside Hall to complete the surveys.

70 2019 HLC Annual Conference Program Book General Program: Tuesday (for full details on all presentations, refer to the mobile app) GENERAL PROGRAM Tuesday, April 9 This day will be made up of 90-minute interactive sessions

8:00 –9:30 AM

COLUMBUS HALL G–H AI AND DATA VISUALIZATION BALLROOM LEVEL Lynn Burks, Travis Averett and Michelle Bradford, DeVry University EAST TOWER, HYATT Community and Technical Colleges, Large Universities, Mid-size Colleges and Universities

GRAND BALLROOM A CAMPUS CLIMATE FOR TRANSGENDER AND NONBINARY STUDENTS BALLROOM LEVEL Jon Humiston and Sarah Marshall, Central Michigan University EAST TOWER, HYATT Large Universities, Mid-size Colleges and Universities, Public Colleges and Universities

GRAND BALLROOM E–F CONNECTING MORE INCLUSIVELY: CREATING A USER-FRIENDLY BALLROOM LEVEL WORKPLACE FOR STAFF AND STUDENTS EAST TOWER, HYATT Ralph Brandt, RDR Group Large Universities, Mid-size Colleges and Universities, Small Colleges and Universities

GRAND BALLROOM B EVIDENCE-BASED STORYTELLING BALLROOM LEVEL Natasha Jankowski and Gianina Baker, University of Illinois at Urbana-Champaign EAST TOWER, HYATT Community and Technical Colleges, Minority-Serving Colleges and Universities, Public Colleges and Universities

COLUMBUS HALL I–J EXPLAINING PROCESSES AND USING RESULTS BALLROOM LEVEL Pamela Monaco, City Colleges of Chicago-Wilbur Wright College; Sue Wilde, EAST TOWER, HYATT Southeast Missouri State University; Laurie Gruel Community and Technical Colleges, Private, Not-for-Profit Colleges and Universities, Public Colleges and Universities

70 2019 HLC Annual Conference Program Book General Program: Tuesday (for full details on all presentations, refer to the mobile app) 8:00 –9:30 AM

COLUMBUS HALL K–L INTEGRATED PLANNING: THE KEY TO INSTITUTIONAL THRIVING BALLROOM LEVEL Nicholas Santilli, Society for College and University Planning EAST TOWER, HYATT Community and Technical Colleges, Minority-Serving Colleges and Universities, Public Colleges and Universities

COLUMBUS HALL C–F POVERTY, RACISM, AND MARGINALIZATION BALLROOM LEVEL Cia Verschelden, City Colleges of Chicago-Malcolm X College; Tina Bhargava, EAST TOWER, HYATT Kent State University Community and Technical Colleges, Large Universities, Mid-size Colleges and Universities

9:45 –11:15 AM

GRAND BALLROOM E–F CONNECTING COMPETENCIES: CREATING CULTURE CHANGE AROUND BALLROOM LEVEL INCLUSION AND DIVERSITY EAST TOWER, HYATT Ralph Brandt, RDR Group Large Universities, Mid-size Colleges and Universities, Small Colleges and Universities

BALLROOM LEVEL CONVERSATION AND CLOSING QUESTIONS WITH HLC STAFF LIAISONS EAST TOWER, HYATT COLUMBUS HALL G–H Thomas Bordenkircher and Karen Solomon GRAND BALLROOM B Andrew Lootens-White and Stephanie Brzuzy COLUMBUS HALL K–L A. Gigi Fansler and Jeffrey Rosen COLUMBUS HALL I–J Barbara Johnson and Linnea A. Stenson COLUMBUS HALL C–F John Marr, Eric Martin and Mary Vanis

9:45–11:15 AM / FEATURED SESSION

ONLINE STUDENT VOICES ON STUDENT SUCCESS: VIRTUAL FISHBOWL SESSION The session will include online students from Adler University, Arizona State University, Colorado State Global Campus, National Louis University, Minnesota Community and Technical College and Walden University Grand Ballroom C–D, Ballroom Level, East Tower, Hyatt

72 2019 HLC Annual Conference Program Book Exhibitors in the Connection Hub EXHIBITORS in the Connection Hub

EXHIBIT KIOSK NUMBERS 801...... Civitas Learning 100...... Turning Technologies 802...... Watermark 101...... Higher Education Research Institute 102...... Concourse, by Intellidemia EXHIBITOR DIRECTORY 103...... Barnes & Noble College AEFIS 208 104...... Weave 1429 Walnut Street, Philadelphia, PA 19102 106...... SPOL AEFIS is the complete solution for assessment and 200...... IDEA continuous improvement on your campus. Our user- 201...... eScience Labs friendly assessment management platform enables 202...... Campus Labs easy automation of evaluation, supports individual 203...... Scantron student assessment, facilitates curriculum review, 204...... Husch Blackwell streamlines campus-wide accreditation processes, and 205...... CourseLeaf from Leepfrog Technologies helps to achieve your strategic and educational goals. 206...... Biometric Signature ID aefis.com 207...... Nuventive 208...... AEFIS APL nextED 314 209...... Gray Associates, Inc. 87 E Long Lake Road, Valparaiso, IN 46383 210...... elumen APL nextED is the first comprehensive Academic 211...... The Learnng House, Inc. Operations Platform designed to help higher education 212...... ETS institutions manage all data and workflows associated 213...... Global Financial Aid Services with academic affairs in one, single sign-on hub. APL’s 214...... Axiom Mentor integrated platform has modules for credentialing, 215...... NORC at the University of Chicago staffing, contracting, workload, performance, activity 217...... WIDS - Worldwide Instructional tracking, advancement, assessment, and reporting. Design System aplnexted.com 300...... Ruffalo Noel Levitz 301...... Concord USA, Inc. Aviso Retention 302 302...... Aviso Retention 1275 Kinnear Road, Columbus, OH 43212 303...... Cultural Intelligence Center Aviso Retention is a student retention solution that helps 304...... DIGARC institutions solve one of the biggest challenges in higher 305...... Interfolio education: keeping students engaged, optimizing the 306...... StraighterLine chances of student success, and avoiding attrition. Aviso 308...... SmarterServices drives student retention by combining and applying 310...... Capital Education three key tools – Aviso Connect, Aviso Predict, and Aviso 312...... Simple Syllabus Engage. avisoretention.com 314...... APL nextED

72 2019 HLC Annual Conference Program Book Exhibitors in the Connection Hub HLCColumbus ANNUAL CONFERENCE Hall APRIL 6-8, 2019 COLUMBUS HALL - HYATT REGENCY CHICAGO - CHICAGO, ILLINOIS

N710 N710 N710 N710 PARK BENCH PARK BENCH

820 20' 820 52 52 48 48 48 48

N710 48 820 Assurance Lab Liasion Appt. Desk 52 N750 79 N710 48

N710 48 N750 79 N710 48

820 820 820 52 52 52 100 101 201 200 300 301 102 103 203 202 302 303 104 205 LOUNGE LOUNGE 204 304 305 20' 106 FOOD & BEVERAGE 207 801

206 209 306

N710 20' 89 Book N720 Signing

820 820 64 52 52 89 N710 20' 802 208 211 308 N710 89

N720

64 89 N710 210 213 310

820 820 820 820 52 52 N710 52 52 89

N720

64 89 N710 212 FOOD & BEVERAGE 215 820 820 52 52

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MONITOR 64

92 89 N710 N710 N710 214 92 217 MONITOR

N710 314 89 Book N720

64

89 Store N710 820 820 216 219 52 52 20' LOUNGE

820 820 52 52 Charging 820 820 Locker 52 52

74 2019 HLC Annual Conference Program Book Exhibitors in the Connection Hub forensic reports, only with BioSig-ID alert the school to HLC THANKS “cheaters.” biosig-id.com The 2019 Annual Conference Sponsors Showcase Presentation: Student ID Verfication: BioSig- ID Assures Compliance and Catches Cheaters Campus Labs 202 Gold Level 298 Main Street, Buffalo, NY 14202 Civitas Learning Husch Blackwell LLP Campus Labs empowers institutions to make valuable Booth 801 Booth 204 connections with their data. We offer a complete set of integrated solutions for areas such as assessment, retention, teaching and learning, student engagement, and institutional effectiveness. We’re proud to serve more than 1,400 public and private colleges and universities. campuslabs.com Showcase Presentation: Empower Your Mission with Silver Level Actionable Data from Campus Labs Watermark Capital Education 310 Booth 802 1650 Tysons Boulevard, Suite 600, McLean, VA 22102 Capital Education (CapEd) is a full-service provider of online and post-traditional learning solutions for colleges and universities. Our solutions-focused Axiom Mentor 214 relationships are custom built to support the broadest 4 Research Drive, Suite 402, Shelton, CT 06484 strategic intents of our partners allowing for packages Axiom Mentor’s software transforms tasks into that range from comprehensive revenue share to fee streamlined processes. From accreditation to annual for service. capitaleducation.com reviews to research, you can improve productivity Civitas Learning 801 while reducing costs through efficient collection and 100 Congress Avenue, Austin, TX 78701 dissemination of information. Education modules Civitas Learning partners with universities and colleges include Faculty Reporting, Course Evaluation, dedicated to helping more students learn well and Committee Workflow and Internship Management. finish strong. Today, Civitas Learning is a strategic Research compliance modules include IRB, IACUC, and partner to more than 350 colleges and universities, IBC. axiom-mentor.com serving nearly 8 million students. civitaslearning.com Barnes & Noble College 103 Showcase Presentation: Using data to drive UMKC’s 120 Mountain View Boulevard, Basking Ridge, NJ 07920 HLC Quality Initiative Project At Barnes & Noble College, we’re more than just a bookstore operator. We’re a trusted and valued Concord USA, Inc. 301 partner to the schools we serve, transcending the 1 Dunwoody Park, Suite 103, Atlanta, GA 30338 role of the traditional campus store by delivering an Xitracs allows you to manage strategic planning, goal unmatched retail and digital education experience. alignment, program assessment, learning outcomes bncollege.com assessment, credentials management and accreditation reporting to regional and program agencies. We can Showcase Presentation: Affordability is Fundamental. host a Xitracs system for you and have you up and Achievement is Your Purpose running securely, quickly and easily. The most cost- Biometric Signature ID 206 effective solution you can buy.xitracs.com 708 Valley Ridge Circle, Suite 8, Lewisville, TX 75057 Concourse, by Intellidemia 102 BSI has reinvented the password. The simple change 2144 N Lincoln Park West, Chicago, IL 60614 from a typed password to a DRAWN password Concourse is the world’s first and most widely adopted eliminates imposter login and prevents fraud. BioSig-ID, syllabus platform. Our templates achieve consistency the word’s only biometric password, offers continuous for complying with institutional, state, and accessibility authentication throughout the course. Real time

74 2019 HLC Annual Conference Program Book Exhibitors in the Connection Hub requirements. Seamless integration with your LMS and nationwide to provide comprehensive, tactile lab kits SIS, plus powerful auditing and accreditation reporting. and digital lab curriculum that allow online students to Faculty workload is cut in half while maintaining have a robust, safe lab experience without ever having academic freedom and intellectual property. to come to campus. esciencelabs.com intellidemia.com ETS 212 CourseLeaf from Leepfrog Technologies 205 660 Rosedale Road, Princeton, NJ 08540 2451 Oakdale Boulevard, Coralville, IA 52241 At nonprofit ETS, we advance quality and equity in Leepfrog Technologies redefines all aspects of education for people worldwide by creating high- higher education planning from course inception to quality assessments based on rigorous research. registration with their growing suite of CourseLeaf Institutions of higher education rely on ETS to help solutions – Catalog, Curriculum, Section Scheduler, and them demonstrate student learning outcomes FocusSearch. Building off 23+ years of excellence in and promote student success and institutional software development. courseleaf.com effectiveness.ets.org/highered Showcase Presentation: Using CourseLeaf to Close Global Financial Aid Services 213 Administrative Gaps for Institutional Effectiveness and 10467 Corporate Drive, Gulfport, MS 39503 Long Term Student Success Since 1996, Global Financial Aid Services has provided Cultural Intelligence Center 303 financial aid processing solutions and an array of 678 Front Avenue North West, Suite 340, Grand consulting services. As a strategic operating partner Rapids, MI 49504 our full scope financial aid processing solutions ensures We provide research-based tools, training, and federal compliance, process efficiency, regulatory assessments to build Cultural Intelligence (CQ)—the expertise, and service accountability in a close ability to relate and work effectively with people from relationship where client needs come first. different nationalities, ethnicities, age groups, and globalfas.com more. culturalq.com Gray Associates, Inc. 209 DIGARC 304 355 Sudbury Road, Concord, MA 01742 5015 South Florida Avenue, Lakeland, FL 33813 Gray Associates, Inc. is a strategy consulting firm DIGARC’s market-leading SaaS solutions streamline, focused on higher education. We help education clients track and connect catalog, curriculum, and section develop fact-based portfolio and marketing strategies data. Our unmatched client loyalty is a direct result that maximize outcomes for students, the school, and of time savings, transparency, and an improved its constituencies. grayassociates.com experience for faculty, staff and students.digarc.com Showcase Presentation: How Markets and Margins Showcase Presentation: Accelerating Digital Drive Program Decisions Transformation with Connected Curriculum Higher Education Research Institute 101 elumen 210 457 Portola Plaza - 3005 Moore Hall, Los Angeles, CA 90095 514 North 3rd Street, Suite 203, , MN 55401 The Higher Education Research Institute (HERI) eLumen’s curriculum and assessment management at UCLA, an interdisciplinary center for research, system supports a holistic approach to ensuring evaluation, information, policy studies, and research student success through integrated curriculum and training in postsecondary education, administers the catalog management, program planning, outcomes Cooperative Institutional Research Program: CIRP assessment, strategic planning, accreditation, student Freshman Survey, Your First College Year survey, engagement, ePortfolios, badging, labor market data & Diverse Learning Environments survey, College Senior extended transcripts. elumenconnect.com Survey, and the triennial HERI Faculty Survey. heri.ucla.edu Showcase Presentation: An Assessment Solution Journey: The Need, The Implementation, The Future Husch Blackwell 204 4801 Main Street, Suite 1000, Kansas City, MO 64112 eScience Labs 201 Husch Blackwell’s Higher Education team has more 1500 W Hampden Avenue, Building 2, Sheridan, CO 80110 than three decades of experience representing eScience Labs works with over 400 institutions educational institutions across the nation. Our full-

76 2019 HLC Annual Conference Program Book Exhibitors in the Connection Hub service education practice provides strategic and Showcase Presentation: Building a Sustainable comprehensive regulatory counseling to institutions Infrastructure for Assessment Using Nuventive Improve regarding compliance with accreditation requirements, and Improve Analytics state regulatory requirements, issues related to Title IV and Title IX, faculty concerns and litigation. Ruffalo Noel Levitz 300 huschblackwell.com 1025 Kirkwood Parkway SW, Cedar Rapids, IA 52404 Ruffalo Noel Levitz helps campuses reach their goals Showcase Presentation: Faculty Handbooks—Ten Best for student retention and completion, providing Practice Do's and Don’ts cost-effective assessments, analytics, and consulting IDEA 200 services. Our tools include the Student Satisfaction 301 S. 4th Street, Suite 200, Manhattan, KS 66502 Inventory, the College Student Inventory, plus IDEA, a nonprofit organization established in 1975, assessments for other campus populations. Many of improves learning in higher education through our tools are mapped to accreditation requirements. quality research, effective assessment systems, ruffalonl.com and professional development for both faculty and Scantron 203 administrators. IDEAedu.org 1313 Lone Oak Road, Eagan, MN 55121 Showcase Presentation: Innovation, Lean Startup and Need to do more with less? Scantron’s solutions the Scientific Method automate course evaluations and testing for institutions who need high-quality student feedback Interfolio 305 and reliable assessment results. Connect evaluations 1400 K Street NW, Floor 11, Washington, D.C. 20005 directly to your LMS to improve response rates and Interfolio offers the first holistic faculty information easily import scores to your gradebook. See what system to support the full lifecycle of faculty work, Scantron can do for you today! scantron.com from hiring to annual review, committee work, research, activity reporting, and more. With over Simple Syllabus 312 275 clients, Interfolio leads the market in innovative 12157 West Linebaugh Avenue, Suite 275, Tampa, technology designed specifically to benefit both FL 33626 institutions and their faculty. interfolio.com Simple Syllabus is a centralized, template-driven platform that enables instructors to quickly personalize NORC at the University of Chicago 215 and publish interactive class syllabi to web, mobile, 55 East Monroe Street, 30th Floor, Chicago, IL 60603 and print formats while promoting institutional NORC hosts an institutional alliance that allows and accreditation standards. Built on a centralized member institutions to benchmark critical student repository, your school’s syllabi become easily data against similar institutions and programs while retrievable data for quick evidence collection and preserving the data confidentiality for each individual assessment activities. simplesyllabus.com institution. In 2018, the inaugural year, the project included an array of doctoral programs and focused Showcase Presentation: The Syllabus: How Software is on critical institution and program level comparisons. Changing Accreditation, Student Success, and Reducing norc.org Instructor Workload Showcase Presentation: Creating a Benchmarking SmarterServices 308 Alliance to Advance Student Success 1 Allegheny Square, Pittsburgh, PA 15212 SmarterServices’™ develops educational technology Nuventive 207 solutions for learners, instructors, institutions. 9800B McKnight Road, Suite 255, Pittsburgh, PA 15237 Products: SmarterMeasure Learning Readiness Nuventive provides institutions capacity to improve Indicator measures learner readiness & non-cognitive and transform through the better use of information. attributes. SmarterProctoring™ is a complete We provide solutions to assess, communicate and management system that organizes all proctoring improve personal and institutional performance. Fully tasks, centralizes workflows and accommodates cloud-based services bring business processes and multiple modalities. SmarterID uses facial recognition data/information together in a Platform which supports technology to validate identity and document any improvement initiative including SLOs, planning attendance. smarterservices.com and program review. nuventive.com

76 2019 HLC Annual Conference Program Book Exhibitors in the Connection Hub SPOL 106 Showcase Presentation: How NMSU Bridges the 5411 N. University Drive, Suite 203, Coral Springs, FL 33067 Teaching Evaluation Gap SPOL helps colleges and universities improve institutional effectiveness and better prepare students Weave 104 for success. Our integrated strategic management PO Box 4463, Greensboro, NC 27404 software encompasses planning, accreditation, Weave is the leading provider of software for assessment, credentialing, and budgeting. spol.com educational programs, institutions, and accrediting bodies to manage their intentional, continuous Showcase Presentation: Creating Your Roadmap for improvement processes. We provide a platform that Student Success vastly simplifies the management of institutional StraighterLine 306 effectiveness, including applications to simplify 1201 S. Sharp Street, Suite 110, Baltimore, MD 21230 assessment, accreditation, faculty credentials, and StraighterLine partners with colleges and universities review processes. weaveeducation.com (currently over 130) providing self-paced online general WIDS—Worldwide Instructional Design System 217 education courses via flexible delivery pathways. The 6602 Normandy Lane, Madison, WI 53719 benefits of partnering with StraighterLine include: WIDS is a web-based instructional design system built real solutions for at risk students, proven outcomes around a proven performance-based learning and to improve retention and degree completion assessment model. Colleges use WIDS software and performance and quick implementation and no budget consulting services to design, and store outcomes, expenditures. straighterline.com curriculum maps, rubrics, assessment plans, and The Learning House, Inc. 211 improvement strategies. wids.org 427 South Fourth Street, Louisville, KY 40202 Showcase Presentation: Curriculum and Assessment The Learning House, Inc. is an academic program Solutions in the WIDS Software manager that offers a broad portfolio of technology- enabled education solutions. With a focus on data-driven decision making, Learning House is on the leading edge of higher education, delivering more students, more graduates and better outcomes. LearningHouse.com Turning Technologies 100 255 W. Federal Street, Youngstown, OH 44503 TurningPoint interactive technology provides educators with ways to assess learning and engage students both inside and outside the classroom. Collect responses with mobile devices or clickers, and choose from a desktop or web solution. Instructors can poll in PowerPoint or on-the-fly, deliver self-paced assessments and schedule surveys and homework. turningtechnologies.com Watermark 802 71 W 23rd Street, New York, NY 10010 Watermark’s mission is to put better data into the hands of educators and learners to empower them to gain insights into learning and drive meaningful improvements. Through its educational intelligence platform, Watermark supports institutions in developing an intentional approach to learning and development based on data they can trust. watermarkinsights.com

78 2019 HLC Annual Conference Program Book Keyword Index KEYWORD INDEX of General Program Presentations

ACADEMIC AFFAIRS ADMINISTRATION 69...... Continuous Quality Improvement: 41...... Cocurricular Assessment: Creating a Strong Assessment, Faculty Development and Foundation to Enhance Student Success Collaboration 56...... Creating Equitable Assessment Practices 69...... Creating a Positive Culture of Assessment and Action 59...... Engaging “Temporary” Students 51...... Curriculum and Clinic Foster Student Success 42...... Engaging the Institution in Assessment of Student Learning 59...... Designing Signature Assignments 66...... Institutional Barriers to Student Success 63...... Enhancing Learning Through Assessment 49...... Lessons from the Assessment Academy 71...... Evidence-Based Storytelling 63...... Lessons from the Persistence & Completion 52...... Graduate Student Success Through Formative Academy Assessments 45...... Maintaining Momentum in an Environment of 42...... Helping Students Develop Critical Thinking Ongoing Change Skills 45...... HLC Academies and Workshops Information AQIP PATHWAY Session 41...... Accreditation Share Fair 41...... Indigenous Assessment: A Qualitative 46...... Structured Approach for Evaluating Processes Approach to Assessment 49...... Meaningful Program Review ASSESSMENT OF STUDENT LEARNING 43...... Norming Faculty Enhances Learning 55...... A Tribal College’s Path to Assessment 66...... Program Assessment: E-Program Portfolios 47...... Assessment in Competency-Based Education 52...... Program Review and Assessment: Tools and 62...... Assessment Plans for Cocurricular Programs Templates 55...... Assessment Refinement & Expansion 64...... Quantitative Assessment of STEM Labs 58...... Assignments to Assess Critical Thinking 57...... Streamlining Assessment 59...... Cocurricular Assessment of Student Learning 49...... Structured Experiential Learning Outcomes 41...... Student Partnerships in Assessment 59...... Considerations on Assessment: Insights from Peer Reviewers

78 2019 HLC Annual Conference Program Book Keyword Index 67...... Student Success Through Performance 49...... Student Success Can Pay for Itself Modeling 57...... Support of Military-Connected Students 61...... Teaching Methods vs. Learning Styles in 50...... Transfer Partnership Addresses Barriers Student Success: Faculty Perspectives 46...... Transferability of General Education COLLEGE READINESS/FIRST-YEAR Competencies PROGRAMS 65...... Using Google To Do Assessment 44...... A Community College’s Placement Redesign 50...... Workforce Development: A 360-Degree 48...... Dual Credit Quality Improvement Approach 52...... Guided Math Placement 45...... Innovative Summer-Before Online Experience CIVIC ENGAGEMENT/SERVICE LEARNING/ COCURRICULAR LEARNING 53...... The Missing Variable: Student Organizations 62...... Assessment Plans for Cocurricular Programs COMPETENCY-BASED EDUCATION 59...... Coalition for Cyber Security Education 47...... Assessment in Competency-Based Education 51...... Curriculum and Clinic Foster Student Success 59...... Coalition for Cyber Security Education 62...... Developing Cocurricular Assessment 44...... Competency-Based Preparation and 60...... Integrating Career Services Credentialing 50...... Workforce Development: A 360-Degree 60...... HLC’s Approval Protocol for Direct Approach Assessment and Credit-Based Competency- Based Education COLLABORATIONS/PARTNERSHIPS 43...... Sharing Technology Innovations 44...... Address Workforce Needs and Secure Support 50...... Workforce Development: A 360-Degree 59...... Coalition for Cyber Security Education Approach 48...... Collaborating Across Divisions 62...... Collaborations Between Academic and DIVERSITY/INCLUSION Student Affairs 71...... Campus Climate for Transgender and Nonbinary Students 51...... Community College Data as Evidence 62...... Comprehensive Equity Analysis 65...... Creating a Living Assurance Argument 69...... Improving Climate with HLC Feedback 48...... Degree Completion Through Partnerships 45...... Institutional Growth Mindset 66...... Developing a High-Impact Orientation 72...... Poverty, Racism, and Marginalization 48...... Dual Credit Quality Improvement 63...... Powered by Publics: Scaling Student Success 60...... Integrating Career Services 61...... Representing Underrepresented Students 49...... Ohio’s Collective Push Toward Scaling Guided Pathways EXHIBITOR PRESENTATION 56...... Outcomes Solution to Transfer Credit Loss 68...... Accelerating Digital Transformation with 70...... Partnering With the Board Connected Curriculum 63...... Powered by Publics: Scaling Student Success 65...... Affordability is Fundamental. Achievement is 43...... Sharing Technology Innovations Your Purpose 67...... Student Achievement Through Research & 47...... An Assessment Solution Journey: The Need, Scholarship The Implementation, The Future 41...... Student Partnerships in Assessment

80 2019 HLC Annual Conference Program Book Keyword Index 58...... Building a Sustainable Infrastructure for 67...... Student Achievement Through Research & Assessment Using Nuventive Improve and Scholarship Improve Analytics 61...... Teaching Methods vs. Learning Styles in 62...... Creating a Benchmarking Alliance to Advance Student Success: Faculty Perspectives Student Success 53...... Understanding iGen Students 51...... Curriculum and Assessment Solutions in the WIDS Software FEATURED PRESENTATION 51...... Creating Your Roadmap for Student Success 50...... All-Around Inclusion: Mainstreamed Deaf Students’ Perceptions on Accommodations 51...... Empower Your Mission with Actionable Data and Access from Campus Labs 60...... Highlights From The National Academies’ 42...... Faculty Handbooks—Ten Best Practice Dos Roundtable on Systemic Change in and Don’ts Undergraduate STEM Education 66...... How Markets and Margins Drive Program 68...... Lessons Learned about Systemic Approaches Decisions to Major Institutional Change Initiatives 48...... How NMSU Bridges the Teaching Evaluation 57...... Safety Is Personal: Lessons Learned as a Gap Survivor of the Virginia Tech Tragedy 45...... Innovation, Lean Startup and the Scientific 64...... Supporting Student Veterans’ Success Method 46...... Understanding the Federal Landscape 46...... Student ID Verification: BioSig-ID Assures Compliance and Catches Cheaters FINANCE/RESOURCE ALLOCATION 64...... The Syllabus: How Software is Changing 65...... Annual Reports to Aid Program Review Accreditation, Student Success, and Reducing Instructor Workload 59...... Community-Based Strategic Planning 50...... Using CourseLeaf to Close Administrative 65...... Composite Financial Index Score Trends Gaps for Institutional Effectiveness and Long 70...... Partnering With the Board Term Student Success 64...... Preparing Finances for HLC Review 58...... Using Data to Drive UMKC’s HLC Quality Initiative Project 66...... Program Review and Viability 70...... Strengthening the Culture of Planning FACULTY DEVELOPMENT AND Through Departmental Master Plans EVALUATION 67...... Student Achievement Through Research & 42...... Analyzing Tested Experience Scholarship 69...... Continuous Quality Improvement: 52...... Surviving a Cyber Attack Assessment, Faculty Development and Collaboration GENERAL EDUCATION 63...... Enhancing Learning Through Assessment 59...... Cocurricular Assessment of Student Learning 44...... Faculty Development With Student Results Outcomes 42...... Helping Students Develop Critical Thinking 52...... Guided Math Placement Skills 56...... Outcomes Solution to Transfer Credit Loss 66...... Maximizing the Online Classroom 70...... Partnering With the Board 43...... Norming Faculty Enhances Learning 49...... Resiliency for Conditionally Admitted 45...... Removing Roadblocks to Success Through Students Data Analysis 57...... Streamlining Assessment

80 2019 HLC Annual Conference Program Book Keyword Index 46...... Transferability of General Education 72...... Conversation and Closing Questions With HLC Competencies Staff Liaisons: Bordenkircher and Solomon 53...... Understanding iGen Students 72...... Conversation and Closing Questions With HLC Staff Liaisons: Brzuzy and Lootens-White HLC ACADEMY PROJECT 72...... Conversation and Closing Questions With HLC 55...... A Tribal College’s Path to Assessment Staff Liaisons: Fansler and Rosen 56...... Moving from Perception to Data by Telling the 72...... Conversation and Closing Questions With HLC Retention Story Staff Liaisons: Johnson and Stenson 52...... Program Review and Assessment: Tools and 72...... Conversation and Closing Questions With HLC Templates Staff Liaisons: Marr, Martin, and Vanis 45...... Removing Roadblocks to Success Through 56...... Evaluating Distance Education: Are You Data Analysis Ready? 49...... Resiliency for Conditionally Admitted Students 71...... Explaining Processes and Using Results 58...... Federal Compliance Overview HLC CRITERIA 60...... HLC’s Approval Protocol for Direct 40...... Accreditation Liaison Officers (ALOs): An Assessment and Credit-Based Competency- Overview of the Role and What’s New at HLC Based Education 60...... HLC’s Revised Criteria for Accreditation: 52...... HLC’s Student Opinion Survey Toward Implementation 69...... Improving Climate with HLC Feedback 49...... Insights on the Accreditation Liaison Officer Role 49...... Insights on the Accreditation Liaison Officer Role 52...... Key Insights: Team Determinations for Comprehensive Evaluations 56...... Making the Most of Your Evidence 63...... Key Insights: Team Determinations for 70...... Partnering With the Board Comprehensive Evaluations (REPEAT) 52...... The AQIP Pathway’s Comprehensive Quality 56...... Making the Most of Your Evidence Review 64...... Preparing Finances for HLC Review 58...... The HLC Complaints Process for Institutional Stakeholders HLC PROCESSES 49...... The Nuts and Bolts of Institutional Change 47...... A Lag Analysis of the CFI and Its Components 43...... The Open Pathway 40...... Accreditation Liaison Officers (ALOs): An 53...... The Open Pathway Year 4 Assurance Overview of the Role and What’s New at HLC Argument: Process, Evidence and Review 69...... Aligning Frameworks for Impact 43...... The Standard Pathway 47...... An Overview of HLC’s Teach-Out Policy and 47...... What Institutions Should Consider When Procedure Submitting Interim Reports 69...... Change of Control, Structure or Organization: 68...... Writing to the Criteria: Criterion 3 A Key HLC Policy in a Transforming Landscape 51...... Community College Data as Evidence INSTITUTIONAL ADMINISTRATION 65...... Composite Financial Index Score Trends 41...... Agreements to Help Students Transfer 59...... Considerations on Assessment: Insights from 42...... Analyzing Tested Experience Peer Reviewers 65...... Creating a Living Assurance Argument 42...... Consumer Protection: Policy Overview 63...... Enhancing Learning Through Assessment 62...... Contractual Arrangements Revisited 71...... Explaining Processes and Using Results

82 2019 HLC Annual Conference Program Book Keyword Index 72...... Integrated Planning: The Key to Institutional 71...... Connecting More Inclusively: Creating a User- Thriving Friendly Workplace for Staff and Students 70...... Strengthening the Culture of Planning 62...... Lunch and Discussion With Tribal College Through Departmental Master Plans Representatives 52...... Surviving a Cyber Attack ONLINE LEARNING/DISTANCE LEARNING INSTITUTIONAL EFFECTIVENESS/ 71...... AI and Data Visualization INSTITUTIONAL RESEARCH/DATA 56...... Calculating Seat-time in Online Education MANAGEMENT 69...... Aligning Frameworks for Impact 56...... Evaluating Distance Education: Are You Ready? 42...... Analyzing Tested Experience 44...... Faculty Development With Student Results 65...... Annual Reports to Aid Program Review 66...... Maximizing the Online Classroom 55...... Assessment Refinement & Expansion 45...... Quality Online Delivery 51...... Behavioral Messaging Principles 64...... Quantitative Assessment of STEM Labs 48...... Can Making College Free Increase Affordability, Quality and Completion? 45...... Removing Roadblocks to Success Through Data Analysis 51...... Community College Data as Evidence 43...... Tutoring Strategies for Online Students 44...... Disrupting the Remedial Math Cycle 47...... Zero-Cost Curriculum 71...... Evidence-Based Storytelling 72...... Integrated Planning: The Key to Institutional OPEN PATHWAY Thriving 41...... Accreditation Share Fair 45...... Leveraging Longitudinal Data 69...... Attendance Tracking Supports Student 70...... Maximize Return on Investment Decisions Success 70...... Partnering With the Board 69...... Improving Climate with HLC Feedback 66...... Program Enrollment Cost Analysis 45...... Quality Initiative: Gateway Courses 67...... Strategic Information Council Accelerates 45...... Removing Roadblocks to Success Through Student Success Data Analysis 46...... Structured Approach for Evaluating Processes 46...... Student Advocates for Improved Learning (SAIL) 67...... Student Success Through Performance Modeling 68...... Using the Team Report 65...... Using Google To Do Assessment ORGANIZATIONAL CHANGE 50...... Valuing Divergent Perspectives 72...... Connecting Competencies: Creating Culture Change Around Inclusion and Diversity KEYNOTE PRESENTATION 71...... Connecting More Inclusively: Creating a 40...... Resonant Leadership: How Emotional User-Friendly Workplace for Staff and Intelligence Leads to Success Students 55...... Who Gets to Graduate? Addressing the Student Wealth Gap PERSISTENCE/RETENTION/COMPLETION 44...... A Community College’s Placement Redesign MISSION/VISION/VALUES 41...... Agreements to Help Students Transfer 72...... Connecting Competencies: Creating Culture Change Around Inclusion and Diversity 71...... AI and Data Visualization

82 2019 HLC Annual Conference Program Book Keyword Index 69...... Attendance Tracking Supports Student PLANNING/STRATEGIC PLANNING Success 44...... Address Workforce Needs and Secure 51...... Behavioral Messaging Principles Support 48...... Can Making College Free Increase 69...... Aligning Frameworks for Impact Affordability, Quality and Completion? 59...... Community-Based Strategic Planning 48...... Collaborating Across Divisions 65...... Creating a Living Assurance Argument 62...... Comprehensive Equity Analysis 71...... Explaining Processes and Using Results 48...... Degree Completion Through Partnerships 72...... Integrated Planning: The Key to Institutional 66...... Developing a High-Impact Orientation Thriving 44...... Disrupting the Remedial Math Cycle 70...... Maximize Return on Investment Decisions 52...... Guided Math Placement 70...... Partnering With the Board 45...... HLC Academies & Workshops Information 66...... Program Assessment: E-Program Portfolios Session 66...... Program Enrollment Cost Analysis 63...... How Students Define Success 70...... Strengthening the Culture of Planning 41...... Indigenous Assessment: A Qualitative Through Departmental Master Plans Approach to Assessment 64...... Student Success at Small or Rural Institutions 45...... Innovative Summer-Before Online Experience 49...... Student Success Can Pay for Itself 45...... Institutional Growth Mindset PROGRAM REVIEW/PROGRAM 60...... Integrating Career Services EVALUATION 56...... Moving from Perception to Data by Telling the 65...... Annual Reports to Aid Program Review Retention Story 59...... Designing Signature Assignments 49...... Ohio’s Collective Push Toward Scaling Guided Pathways 71...... Evidence-Based Storytelling 56...... Outcomes Solution to Transfer Credit Loss 52...... Graduate Student Success Through Formative Assessments 63...... Powered by Publics: Scaling Student Success 45...... Leveraging Longitudinal Data 45...... Removing Roadblocks to Success Through Data Analysis 70...... Maximize Return on Investment Decisions 61...... Representing Underrepresented Students 49...... Meaningful Program Review 49...... Resiliency for Conditionally Admitted Students 56...... Moving from Perception to Data by Telling the Retention Story 67...... Strategic Information Council Accelerates Student Success 66...... Program Assessment: E-Program Portfolios 49...... Structured Experiential Learning 66...... Program Enrollment Cost Analysis 64...... Student Success at Small or Rural Institutions 52...... Program Review and Assessment: Tools and Templates 49...... Student Success Can Pay for Itself 66...... Program Review and Viability 57...... Supplemental Instruction: A Proven Method for Student Success QUALITY IMPROVEMENT 57...... Support of Military-Connected Students 44...... Address Workforce Needs and Secure 53...... The Missing Variable: Student Organizations Support 50...... Transfer Partnership Addresses Barriers 58...... Assignments to Assess Critical Thinking 50...... Valuing Divergent Perspectives 62...... Collaborations Between Academic and Student Affairs

84 2019 HLC Annual Conference Program Book Keyword Index 62...... Comprehensive Equity Analysis 48...... Degree Completion Through Partnerships 69...... Continuous Quality Improvement: Authentic 63...... History Introductory Courses Assessment, Faculty Development and 63...... How Students Define Success Institutional Collaboration 45...... Institutional Growth Mindset 48...... Dual Credit Quality Improvement 49...... Ohio’s Collective Push Toward Scaling Guided 44...... Faculty Development With Student Results Pathways 52...... Graduate Student Success Through Formative 72...... Poverty, Racism, and Marginalization Assessments 61...... Representing Underrepresented Students 63...... History Introductory Courses 50...... Transfer Partnership Addresses Barriers 45...... HLC Academies and Workshops Information Session 47...... Zero-Cost Curriculum 63...... How Students Define Success STUDENT SERVICES/STUDENT AFFAIRS 69...... Improving Climate with HLC Feedback 62...... Assessment Plans for Cocurricular Programs 41...... Indigenous Assessment: A Qualitative 55...... Assessment Refinement & Expansion Approach to Assessment 69...... Attendance Tracking Supports Student 49...... Meaningful Program Review Success 70...... Partnering With the Board 51...... Behavioral Messaging Principles 66...... Program Review and Viability 71...... Campus Climate for Transgender and 45...... Quality Initiative: Gateway Courses Nonbinary Students 45...... Quality Online Delivery 51...... Cocurricular Assessment of Student Learning Outcomes 67...... Strategic Information Council Accelerates Student Success 48...... Collaborating Across Divisions 46...... Structured Approach for Evaluating Processes 62...... Collaborations Between Academic and Student Affairs 46...... Student Advocates for Improved Learning (SAIL) 66...... Developing a High-Impact Orientation 64...... Student Success at Small or Rural Institutions 62...... Developing Cocurricular Assessment 67...... Student Success Through Performance 57...... Support of Military-Connected Students Modeling 53...... The Missing Variable: Student Organizations 46...... Transferability of General Education 43...... Tutoring Strategies for Online Students Competencies TEACHING/PEDAGOGY/CURRICULUM STANDARD PATHWAY 55...... A Tribal College’s Path to Assessment 41...... Accreditation Share Fair 44...... Accessibility and Universal Design for 68...... Using the Team Report Learning 58...... Assignments to Assess Critical Thinking STUDENT ACCESS/EQUITY 44...... A Community College’s Placement Redesign 71...... Campus Climate for Transgender and Nonbinary Students 44...... Accessibility and Universal Design for Learning 44...... Competency-Based Preparation and Credentialing 48...... Can Making College Free Increase Affordability, Quality and Completion? 51...... Curriculum and Clinic Foster Student Success 62...... Comprehensive Equity Analysis 59...... Designing Signature Assignments

84 2019 HLC Annual Conference Program Book Keyword Index 44...... Disrupting the Remedial Math Cycle TECHNOLOGICAL TOOLS 42...... Helping Students Develop Critical Thinking 44...... Accessibility and Universal Design for Skills Learning 63...... History Introductory Courses 71...... AI and Data Visualization 66...... Maximizing the Online Classroom 44...... Competency-Based Preparation and Credentialing 72...... Poverty, Racism, and Marginalization 43...... Norming Faculty Enhances Learning 45...... Quality Initiative: Gateway Courses 52...... Program Review and Assessment: Tools and 64...... Quantitative Assessment of STEM Labs Templates 43...... Sharing Technology Innovations 43...... Sharing Technology Innovations 46...... Student Advocates for Improved Learning 52...... Surviving a Cyber Attack (SAIL) 43...... Tutoring Strategies for Online Students 57...... Supplemental Instruction: A Proven Method for Student Success 53...... Understanding iGen Students 61...... Teaching Methods vs. Learning Styles in 50...... Vending Machines Dispensing Laptops Student Success: Faculty Perspectives TRIBAL COLLEGES AND UNIVERSITIES 53...... Understanding iGen Students 62...... Lunch and Discussion With Tribal College 65...... Using Google To Do Assessment Representatives 50...... Valuing Divergent Perspectives 47...... Zero-Cost Curriculum

86 2019 HLC Annual Conference Program Book Become a PEER REVIEWER

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Serving as a peer reviewer is an engaging, immersive professional development opportunity that allows individuals to gain insight and knowledge from their colleagues in higher education as well as a comprehensive understanding of HLC’s accreditation requirements.

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