Cumbernauld & Kilsyth
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Citizens Advice service in Scotland Cumbernauld, Kilsyth Westminster Constituency Statistics 2019-20 & Kirkintilloch East Westminster Constituency Cumbernauld, Kilsyth & Kirkintilloch East contains the following member bureau(x) Cumbernauld CAB *stats are for the whole service provided by the bureau(x); constituency residents may also be served by other bureaux outwith the constituency … dealt with in 2019-20 clients 2,093 helping clients gain £2.0 million Areas of advice for Citizens Advice Bureau(x) within constituency Benefits 3,059 Housing 221 Consumer 109 Immigration, Asylum and Nationality 45 Debt 686 Legal Proceedings 424 Discrimination 13 NHS Concern or Complaint 11 Education 23 Relationship 136 Employment 474 Tax 179 Finance and Charitable Support 489 Travel, Transport and Holidays 108 Health and Community Care 41 Utilities and Communications 320 In total the bureau gave advice 6,338 times Scottish Index of Multiple Deprivation - bureaux clients and population residing in constituency 46% 32% 24% 22% 18% 15% 14% 12% 10% 8% Quintile 1 Quintile 2 Quintile 3 Quintile 4 Quintile 5 Most Deprived Least Deprived Clients served by bureau(x) Cumbernauld, Kilsyth & Kirkintilloch East % of clients seen residing in each quintile % of datazones in constituency that are in each Scottish quintile Citizens Advice service in Scotland Cumbernauld, Kilsyth National Statistics 2019-20 & Kirkintilloch East Profile of clients served by Citizens Advice Bureau within constituency *based on a sample from November 2019 Gender Ethnicity Male BAME 46% 2% Female White 54% 98% Disability Age 18 - 24 7% 25 - 34 15% Yes to No to having a 35 - 44 15% having a disability 45 - 59 35% disability 52% 48% 60 - 64 10% 65+ 19% Employment Housing Status Owner Occupier 33% Employed 31% Private landlord 20% Unemployed 27% Council Rented 20% Unable to work due to ill health /… 17% Other Social rented 16% Retired 18% Staying with friends / relatives 5% Other 7% Homeless / temporary housing 4% Other 1% Citizens Advice service in Scotland includes…. Key National Service Facts Citizens Advice Scotland Clients advised 188,000 Pieces of advice given 675,000 59 member Citizen Advice Bureaux Community Locations 290+ Extra Help Unit Number of paid staff and volunteers 3,350 …and together forms Scotland’s largest independent Value of volunteer hours annually £11 million advice service The Scottish Association of Citizens Advice Bureaux – Citizens Advice Scotland (Scottish charity number SC016637) t: 0131 550 1000 w: www.cas.org.uk Published Sep 2020.