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What’s inside: If we train them, they will stay: Medical Residency •Message from the 2 board chair Program to reinforce physician recruitment to region ecruiting and retaining partnerships with Selkirk Medical make a residency program happen, Skinner. “The promise is that it will •Efforts to boost physicians in - Associates, the University of Dr. Alexander said it was community be a regional program because we primary care Eastern RHA has been a and the Manitoba HealthCare partnership that was pivotal in finding need to recruit physicians everywhere, 3 providers paying off longstanding challenge Providers Network and an outpouring support. The real momentum began not just Selkirk. Having a stable Rover the past decade. Although there of community support, the region will about a year ago, when Interlake- teaching unit creates a steady stream has been a surge of new physicians host its first two medical residents in Eastern RHA struck a task force with of potential physician recruits for the •What is primary recruited to communities over the July 2019 in Selkirk. 17 community leaders, physicians longer term.” past three years, community leaders, health care? The dream to have a medical and senior IERHA leadership. local physicians and Interlake-Eastern 4 residency program began with Dr. Benefits for physicians and RHA have realized there is a lot more “We reached out to communities in Alexander’s initiative. He was driven medical residents that can be done to bring new doctors the region to share the to set the program in motion based Having a medical residency •Indigenous Health to the region who want to stay, live importance of having on his love of teaching medical program not only has Program and work here. training available 5 students in his own clinic and his own benefits for our region’s for medical The original communities but for Ron Van Denakker, CEO for Interlake- experience as a medical resident. practitioners in dream to have a • Innovative pilot Eastern RHA, says that the vision for physicians and medical “Because Interlake-Eastern was rural parts of medical residency project for people attracting physicians to and retaining graduates as well. the only regional health authority the province program began Interlake-Eastern’s 6 living with COPD them in communities over the long and they have nearly four years ago without a residency program, when family medicine term includes training them on home I was going through medical school I stepped up to practitioners have long ground in our communities. through the initiative • Interlake-Eastern could not complete my training here ensure we’re of Selkirk physician offered opportunities Health Foundation “The vision we’ve been working in Selkirk,” said Dr. Alexander “Even able to provide Dr. Ian Alexander to both medical celebrates first towards over the last four years for though I knew that I wanted to work a robust learning residents and students 7 year the RHA and for our communities here when I finished, I had to go experience for on short rotations of four requires us to expand on what we’re elsewhere to find that training. I was trainees,” said Dr. to five weeks and the benefits doing to recruit physicians. We have very lucky to get excellent training in Alexander. “We are definitely go both ways. According been doing many things, including Dauphin – but it just wasn’t home.” certain that our graduates will to Dr. Alexander, working with •Service Directory hiring some excellent internationally continue the trend seen in other rural learners—whether students or more Alexander said that although his 8 trained physicians,” said Van training sites where locally trained highly trained residents—keeps our original drive to create a residency Denakker. “But in the longer term, physicians join their community of region’s physicians on their toes. program was based on personal the best way to continue to address practice and become an important experience, he also understood “I’ve always enjoyed teaching and physician shortages is to take a multi- piece of the health-care system in the Interlake-Eastern there were strategic advantages being involved with medical education. pronged approach which includes, for region.” for physicians and for communities Learners make me a better doctor,” Board of Directors example, providing opportunities to said Dr. Alexander. “They push me. All Interlake-Eastern RHA board members throughout the region. mayor Blair Skinner, who train and educate Manitoba medical dedicate their time and energy to helping participated in the community They ask me questions. You need to be graduates through work experiences “There was a piece of me that on the ball. You don’t fall into the trap make our health-care services accountable, task force, said Interlake-Eastern in rural communities across the wanted to offer this option for our of doing the same thing over and over sustainable and responsive to local needs communities have understood for region.” own graduates, local Manitobans, years that a medical residency again.” across the Interlake-Eastern region. to train in the area. This wasn’t This vision, partnered with the program was one of the best ways to Among the University of Manitoba’s just because I think we offer a great dedicated efforts of Dr. Ian Alexander ensure the region could be recruiting pre-requisites for establishing a experience to students but also Margaret Mills, Chair (Pinawa) of Selkirk Medical Associates, has instead of losing physicians. regional residency program was the it helps with retaining locally Oral Johnston, Vice Chair (Black River) recently paved the way for the Although the program will inclusion of opportunities for students trained graduates,” said Dr. Steve Day, Treasurer (Beausejour) recent announcement that Selkirk be hosted in Selkirk, he said to learn from many different care Alexander. “We’ve seen return Ruth Ann Furgala, Secretary (Riverton) Medical Associates will be launching communities across the region providers in different care settings. rates of as much as 70 to a medical residency program in stand to benefit. Once they begin training in July 2019, Laurie Andrews (East St. Paul) 80 per cent in other regions. Selkirk. The program will train new our first regional medical residents Judith Cameron (Gimli) We know that they are more “Part of the reason that other medical graduates in communities will have many opportunities to work Judy Dunn (Dugald) likely to stay in a community municipalities got involved across the RHA for their two years of was because there’s an in clinic settings in communities Brian Magnusson ( Beach) when there’s that sense of residency. This news has been a long understanding that across the region and on rotations in attachment between David Oakley () time coming for the many community, the residents the Selkirk Regional Health Centre. the care provider Charlene Rocke (Winnipeg) physician and provincial stakeholders would get the They will also work in a wide variety of communities and facilities and with Amanda Stevenson () that have been working to make a and community.” chance to work care providers from many disciplines Glen West (Selkirk) regional residency program a reality for blocks For profiles of our directors, visit www.ierha.ca and Community of time in including dietitians, chronic disease for the last four years. nurses, mental health practitioners, click on “About Us” and “Board of Directors Support medical Building the dream Pivotal to facilities palliative care providers and other throughout areas that complement family Interlake-Eastern RHA has been the Success the Interlake- medicine. only regional health authority without Even with his Eastern TO COMMENT ON A STORY OR SUBMIT A a medical residency program which The program will also include an STORY IDEA, EMAIL [email protected], CALL commitment to region and emphasis on understanding the trains new graduates. Thanks to gain some US TOLL-FREE AT 1-855-347-8500 OR health-care needs of Indigenous knowledge and populations in the region and the WRITE IERHA AT 233A MAIN STREET, experience in SELKIRK, MB R1A 1S1. Dr. Ian Alexander, of Selkirk Medical Associates, family physician working in rural Continued on page 2... lead in establishing the region’s medical residency program. communities,” said Interlake-Eastern RHA Strategic Priorities (2016-2021) - To ensure the utmost transparency in operations, Interlake-Eastern Continued from page 1 RHA’s board of directors has reviewed and revised its regional strategic priorities to ensure they align with provincial priorities as health- social factors that can impact a care transformation evolves. The board regularly evaluates the RHA’s activities through executive team reports. person’s health. Students will work in Message some of the smaller communities in Provincial Goal IERHA Strategic Direction IERHA Strategic Focus the region and provide care in remote CAPACITY BUILDING BUILDING TODAY FOR TOMORROW - FISCAL settings where distance and access from the • Achieve strategic priorities through a sustained planning and alignment We are committed to making the most of our human and finan- SUSTAINABILITY to specialty care is more limited. This process that advances role clarity, collaborative and innovative work cial resources to ensure that we are in the best position possible PLAN will expose medical residents to some Board practices, risk management, and effective use of resources. to serve our communities today and into the future. All decisions of the specific challenges of providing • Apply innovative human resource policies and practices to help recruit and are based on evidence, ethics and efficiency. health care at sites with more limited retain department staff. These policies and practices will focus on support- resources. Chair ing staff development, work-life balance and opportunities for advancement appreciate the opportunity to that are consistent and fair across the department. be able to highlight Interlake- Moving towards capacity for Eastern’s accomplishments and HEALTH SYSTEM INNOVATION INNOVATION, LEARNING AND GROWTH - We embrace new ideas, ACCESSIBILITY – shared care challenges from the past year • Drive innovation in the health system and the department to improve health explore opportunities, focus on innovation, and build and strengthen EMBRACING NEW IDEAS Van Denakker says training regional Ibut our work also speaks to the outcomes, contain costs, and support appropriate and effective services. partnerships through communication and mutual understanding. TO IMPROVE ACCESS residency students with this multi- broader plan underway provincially. HEALTH SYSTEM SUSTAINABILITY KEEPING IT GOING AND MOVING IT FORWARD - We will meet ACCESSIBILITY – disciplinary approach is part of the Never before has Interlake-Eastern • Direct the development and implementation of a long-term action plan that the needs of our clients and patients by sustaining appropriate SUSTAINING RHA’s vision for creating a shared RHA’s role in contributing to defines Manitoba’s future health system, establishes clear roles for the levels of care and service delivery. We will choose wisely, have APPROPRIATE care model for primary health care. provincial principles of value, department and other stakeholders, and how the system can be sustained. the courage to address challenges, focus on our priorities and LEVELS OF CARE AND This vision would involve teams of care take action to provide the best care possible. quality, efficiency and effectiveness • Lead the development and implementation of a broad, health system human SERVICE DELIVERY providers with different specialties been so clearly defined. resource plan that is sustainable and aligns with department priorities. and experience working together • Build sustainable, innovative and evidence-based service provider funding collaboratively to put the patient at the We have been steadfast in our centre of their care. efforts to achieve our regional methods to ensure accountability, meet the health needs of Manitobans, and contain the rise in health costs. objectives that contribute to the “We want these medical residents to provincial transformation plan and • Enable information systems and technologies that improve Manitoba’s work with this full spectrum of health we are continuing to manage to health system and department processes in a sustainable way. Influence practitioners and understand what the creation of conditions, both within and outside the health sector, that it means to work as part of a multi- budget. We have never had so many support healthy living and well-being through the development of a strong opportunities to work so closely active living, health promotion and disease, illness and injury prevention professional team so that they will help with our regional counterparts agenda across all ages continue this patient-centered model in in collaboration with health-care the future,” said Van Denakker. IMPROVED ACCESS TO CARE EXPANDING OPPORTUNITIES – our opportunities - We CUSTOMER SERVICE leaders at the provincial level. • Enhance and improve access to health services for all Manitobans. welcome everyone we serve with approachable, accessible and But this model needs time and • Implement a strategy to enhance the primary health-care system that better appropriate care and services by providing the right care, in the infrastructure to grow, cautioned Van This has been an exceptional right place, and at the right time. We want to contribute to the Denakker. The current clinic spaces page year for the region and meets the patient and population needs of Manitobans through a greater emphasis on the patient. vibrancy and health of the communities we serve. available for training residents are our employees as we sufficient for the early stages of begin to understand our IMPROVED SERVICE DELIVERY PATIENT SAFETY the program, but in the future a lot 2 role as a service delivery • Lead advances in health service delivery with , Métis, and THE BEST WE CAN BE INDIGENOUS HEALTH more partnership is needed from all Each health-care experience is as unique as the person being organization within the Inuit Manitobans, through policy and programs with a focus on prevention, stakeholders to find a way to build primary health care, public health, and education. cared for. We will deliver quality and safe care by doing it right provincial context of health-care and doing it well through a person-centered experience. We will the capacity needed to continue to transformation that is designed to • Lead emergency management by establishing strategies, policy and be accountable for using human and financial resources wisely. host students – and ultimately recruit improve the quality, accessibility and partnerships that improve operational readiness to meet population needs a steady stream of new physicians efficiency of services. in emergency and disaster situations. to our communities. The long-term • Realize customer service excellence through improving Manitoba Health’s vision is for a physical space that can Guiding the work of the services. house a number of physicians and transformation are a number of • Guide effective and efficient department policies, processes, and service de- care providers from many disciplines expert reports. These include the livery methods to support the department and its funded service providers who can train new residents while Health Sustainability and Innovation to strengthen capacity, ensure roles are clear, accountabilities are met, and sustaining care for their own patients. Review conducted by KPMG, the services are delivered to meet the health needs and safety of Manitobans in This will be the next challenge for the Provincial Clinical and Preventive the best way possible. task force to explore. GETTING BETTER, STAYING HEALTHY Services Planning for Manitoba IMPROVING HEALTH STATUS AND REDUCING HEALTH DISPARITIES MENTAL HEALTH review report (also known as the AMONGST MANITOBANS Challenges related to education, income, culture, and social “We have no choice, we have to do factors can make it harder to stay healthy. It is important to us this,” said Van Denakker. “We know Peachey report), the Wait Times • Steer an innovative, evidence-based action plan to reduce health disparities to work with everyone to improve their health. We plan to do that this vision already has the and improve the health of Manitobans. This involves negotiating clear roles Reduction Task Force Report and this through strong partnerships and by working together, to support of so many stakeholders recent reviews of EMS services and and effective working relationships with other government departments, find new ways to improve the health and well-being of everyone municipalities, regions, and other appropriate partners. who want to make this happen. Right home care, as well as a review of we serve. We will create a legacy of health and wellness for now, that’s why we’re looking for mental health services. Interlake- • Create an innovative, collaborative plan for public health to target major generations to come. gaps in health status and improve the health of Manitobans. community input from our task force Eastern RHA’s perspectives are to help build this vision.” ● incorporated into these guiding documents through consultations with residents from the region, frontline staff, senior leaders and executive members. We hope that you find some Health-care Transformation – Why is it necessary? inspiration in the stories we’re he health system is undergoing people have been waiting for are Right now we have over 250 Where health-care transformation sharing with you in the pages major transformation right coming because we’ve been included organizations delivering health care has occurred elsewhere, changes in to follow, which highlight recent now. As CEO Ron Van Denakker in efforts to create a better health across the province. Across these governance and the development of a progress in the recruitment of new travels through the region system.” services, there are redundancies, gaps clinical services plan have improved Tand speaks with staff, residents and inconsistencies both in access and outcomes and resulted in more physicians, new plans for training To understand the work underway, it’s and recruiting medical students, and elected leaders, he’s clearly in standards of quality. consistent access to quality services. hearing that people are anxious important to understand why health These changes have also resulted investments in primary health care care needs to change for the better. and emergency medical services and about what this transformation may in more informed and integrated Health care is focused on hospitals planning for human resources, our collaboration with Indigenous mean for health-care services in their communities. We’re spending more money but and emergency room care including physician recruitment and communities. As you will see in the retention. stories we’re sharing with you, we “Right now, as we move forward not seeing better health outcomes These care options are the most are already well on our way towards expensive to operate. Relying on them The Health System Transformation with implementing health-care Between 2003 and 2016, health- creating positive changes that will for all care needs contributes to longer Program has been established to guide transformation, there is an care funding in Manitoba rose by allow you better access to the care unprecedented opportunity to do what wait times and fewer patients can the thoughtful planning and phased 97 per cent. Despite these funding be seen compared to a system with you need when you need it, in a Manitobans have been asking for. I implementation of broad health increases, Manitoba remains at or robust primary health care in place. system changes aimed at improving system that is patient-focused and have heard over and over again that near the bottom of national rankings the quality, accessibility and efficiency sustainable for generations to come. people want lasting and meaningful in a number of categories including improvements to how our health of health-care services province-wide. wait times for emergency department The system isn’t focused on With its updated strategic plan, Margaret Mills, system operates. They want to see services and some diagnostic tests Board Chair patients Interlake-Eastern RHA is contributing real impact on the quality of services and surgeries. to the goals and objectives of the available to them and the accessibility Despite all the money we’ve been spending and the complexity of our health system transformation of the care they need,” Van Denakker program. ● said. “We have waited a long time, We have a highly complex and health-care system, Manitobans aren’t but I really believe the improvements reporting better care than patients in inefficient health-care system other provinces. Good first impressions lead Efforts to increase primary care to connections nterlake-Eastern’s physician the Manitoba HealthCare Providers providers are paying off recruitment efforts have been Network, the university and the instrumental bringing new medical regional health authority, also provides rimary health care is the most was most pressing. These efforts Interlake-Eastern RHA continues to graduates to our communities first-hand experience of how rural and important care. Interlake- have been paying off, according to assess community needs and target andI showing up-and-coming medical northern medical practices run. Eastern community members Paul Barnard, regional director of areas where additional primary students what it’s like to live, work and are finally seeing increased primary health care and physician health care services are needed. build relationships in rural This past year in the Interlake- physicianP recruitment after many services. Selkirk is a priority as demand for Eastern region, the RHA, communities. years of wondering whether they care is currently exceeding physician local physicians and would have to go to the city to see “We’re focusing on recruiting new capacity. Barnard says that now, Over the past four care providers who really want “It is the dedicated community a doctor for regular care. In the more than ever, it’s important to years, student volunteers supported past three years, a total of 26 new to work in our rural communities. connections built Getting people the care they need, support these new physicians who internships with local physicians this experience for primary care physicians and nurse have come to work in our rural and regional 21 medical students practitioners have been added to the closer to home, is what solid primary and care providers health care is all about and we’re communities and ensure they have recruitment who were placed in ranks of home clinics across many programs such and, more importantly, the communities of communities. continuing our recruitment efforts the patient roster to continue offering with the community to make that a reality across our care so close to home. as rural week Arborg, Beausejour, This change in the tide is a result region,” said Barnard. and home for the that has made these Eriksdale, Gimli, of careful research, planning and “As recently as five years ago, it was summer have been programs such a Lac du Bonnet, recruitment by Interlake-Eastern Recruitment has been vital in unusual for people living in some growing in scale and success” Oakbank, Pinawa, RHA’s primary health-care team. securing local and international rural communities to expect to have popularity. Through Pine Falls, Selkirk and medical grads to work in the Community needs for primary care a regular primary care physician these experiences in Teulon. In addition to were assessed and specific areas region’s communities. Among these are Arborg, , Beausejour, or nurse practitioner offering communities across the shadowing physicians were targeted for recruitment and appointments close to home,” said region, medical students have come and care providers in hiring in communities where the need Erickson, Gimli, Pine Falls, Teulon and Whitemouth. In Barnard. “Now that we’re seeing a to see Interlake-Eastern as a potential these communities, page addition, other care reverse in this trend, it’s important destination for future medical careers. the students also had providers such as that people start making a home- Lorri Beer, who is responsible for opportunities to take surgeons, obstetricians coming to local clinics to support Interlake-Eastern RHA physician in the perks of rural 3 and psychologists have physicians who want to work in rural recruitment activities, said it’s a sense lifestyle with trips to communities and ensure that this also arrived to offer of connection that keeps the region beaches, tours of bison farms services in the past three care can continue.” ● and local recreational activities such years. top of mind as students complete their medical studies. as golfing and fishing. “It is the connections built with local Community volunteers play a pivotal physicians and care providers and, role in organizing these activities Lori Wahoski, primary care clinical team manager, Paul Bar- more importantly, with the community and in hosting students throughout nard, regional director of primary care and Dr. Mike Loudon, that has made these programs such the week. The RHA’s ability to Teulon Medical Clinic a success,” said Beer. “Even more provide this experience wouldn’t be encouraging are the connections that possible without the many community we have now established with medical volunteers and physicians who take students through these recruitment the time to make students feel at home programs.” in our region says Interlake-Eastern’s vice president of primary health care Rural week enriches community and chief medical officer, Dr. Myron New physicians enjoying country life experience Thiessen. any of the newly recruited clinic in Teulon and surrounding area, from the Beausejour area. We have One of the first recruitment programs “The experience wouldn’t be as rich for care providers are definitely it really feels like we take care of our seen the need for physicians in the that most medical students encounter these students without the willingness enjoying their practice and own,” says Sawatzky. area for several years and thought in our region is rural week. During of community leaders, physicians bonding with Interlake- it would be an ideal location to the last weekend of May, first-year and health-care staff who engage and Eastern’sM communities. Whether Other new physicians, like Gimli’s practice,” said Walmsley. “The people make this a meaningful time for these medical students from the University they are local graduates or recruited Dr. Jonah Fulmore, were charmed of the region are what I enjoy most students. We are thankful for this by what the region had to offer even of Manitoba’s Max Rady College of internationally, their adoption of about my work. First and foremost, Medicine spread out across rural and support that goes a very long way their new communities and their before beginning practice here. In I enjoy building relationships with towards making the region attractive addition to the warm welcome he to experience what experiences in their practices are people and helping them as best I it’s like to live and work in a rural to new graduates,” Thiessen said. showing a commitment to providing received from clinic and hospital staff can.” care in the region. and the people of the community, he community. The event, coordinated said that growing up in the Northwest Similarly, Gimli’s Dr. Sarah Blelloch, Continued on page 4... Even though he grew up as a self- Territories and being an outdoorsman said that it was her rural upbringing proclaimed city slicker, Teulon’s definitely made the lifestyle of the that motivated her to always intend newest nurse practitioner, Adrian Gimli area a place where he and his to practice in a smaller community. Sawatzky, says his time training in wife could imagine “putting down Originally from Virden, she knew what the Teulon Medical Clinic made him roots and serving the population it was like to live, work and be part of see the close community values that here.” a rural community. come with providing care in a rural community. For new Beausejour physician Dr. “I always knew that I wanted to Chris Walmsley, there was no question practice rurally and the Interlake- “I’m a city slicker who was placed for that he wanted to live and work in the Eastern staff and patients have been a clinical rotation in Teulon. I liked Interlake-Eastern region. He grew up very friendly and supportive of having it so much I requested to come back here and he knew the needs that rural me as a part of their practice,” said for a second rotation. I love the team communities have for solid primary Blelloch. “I also like the variety. I can in the Teulon Medical Clinic. I have care. tailor my practice to my interests and developed good relationships in this what I enjoy most.” ● 2018 Rural community as a student and I am “I grew up in Oakbank and my wife Week excited to come back. Being the only in Hazelridge. Her extended family is

From L to R: Nurse practitioner Adrian Sawatzky (Teulon), Dr. Jonah Fulmore (Gimli), Dr. Sarah Blelloch (Gimli) and Dr. Christopher Walmsley (Beausejour) Continued from page 3 students, but now extends to nursing experience Selkirk’s completed her third not cover in our clinical rotations at and other students in fields of home emergency department year of a bachelor school. As a nursing student, working care, mental health, public health, and the Indigenous of nursing program here helps me build confidence in my A homecoming for summer long term care nursing and pharmacy. traditional healing at the University of analytical skills, observation skills students Interlake-Eastern RHA is becoming centre, Giigewigamig, Manitoba. This is her and increases my understanding of The home for the summer program a favourite with medical students, which is part of Pine second year working what health care really is.” according to Beer. Falls Health Complex. with the home for the provides an even stronger opportunity ​​Jess Polley, a second year medical for connection with medical students. summer program. “Four years ago, we had two students “We’d be nowhere if we In her first year, she student, spent six weeks at hospitals Students originally from Interlake- interested in home for the summer didn’t have doctors in in Pinawa, Lac du Bonnet and Selkirk Eastern RHA or who have ties to this worked in regional positions. This year we hosted 17 clinics and hospitals personal care homes working with both acute and chronic region receive hands-on clinical or site students – more than any other who are willing to invest care patients. He said he very much experience through job shadowing completing surveys health authority in the province. Our time in mentoring new and audits. This year appreciated developing a familiarity roles with local medical staff. The practitioners and community practitioners. We are with the region’s staff and facilities program started with medical she was placed in members have worked hard to extremely fortunate Selkirk to work with and developing a more integrated highlight the many to have so many Interlake-Eastern knowledge and experience of health benefits that come outstanding physicians RHA’s community care. Jess highly recommended the when working in this with such a strong Sanisha Taylor at Selkirk’s mental health program as a way for medical and beautiful region. That commitment to and program. other health-care students to develop work is starting to pay affinity for medical community health office this practical skills and understand what off,” Beer said. learners. In turn, the summer Speaking of her it’s like to work in rural communities. student response and journey over the past Practices in Arborg, enthusiasm has been overwhelming couple of years in the program, she is “I would recommend home for the Beausejour, Gimli, as they work side-by-side with our grateful for the practical experience summer for any student, especially Oakbank, Pinawa, dedicated rural practitioners,” Beer and confidence she gained. those interested in enhancing their Selkirk and Stonewall said. hands on skills in rural medicine. The hosted medical “This program is a huge benefit IERHA has outstanding physicians, students for anywhere This year’s home for the summer to my studies. It allows me to see nurses and other health-care from two to six weeks. students had some great things different levels of work within the professionals who make it a fun Jess Polley (pictured in centre wearing light blue shirt) Many students were to say about the benefits of the system from front line workers to experience and help to take students’ also provided with program. Sanisha Taylor, born and high-level administrative staff. I get to learning to the next level!” ● in a farewell group photo with Pinawa Hospital staff opportunities to raised in , recently experience fields of work that we do this summer Who’s on your team? What is Primary Health Care? Know which health-care providers you can What is primary health Having a care provider in a home and can continue care seamlessly clinic means a patient will also be or link them to any other care that’s enlist to help keep you healthier, longer care? “Primary” means able to get other health-care services required, whether that’s the care of Many of our region’s clinics have a collaborative, team-based approach it is the first and longest when necessary. In addition to regular a specialist or more urgent care in to ensure you have the right care, in the right place at the right time. In lasting relationship people care providers, patients can receive hospital. addition to family physicians and nurses, your home clinic or community added care and advice from a larger health office may have other types of care providers – such as dietitians, have to keep themselves team who can provide additional or Primary health care is the gold chronic disease nurses or mental health specialists – that you can go to and their families complementary care. Some of the standard of care. It’s the kind of care for advice on your health, often without referrals. Because they all have that Manitobans have been asking for. page healthy. It’s the other team members in a home clinic shared access to your electronic medical records in your home clinic, they may include a dietitian or a chronic It is the most important health care a all know your health-care story without you having to repeat your health regular care disease nurse. Barnard notes that this person needs to stay healthier, longer. history to each new care provider. people receive type of collaborative care is part of Interlake-Eastern RHA’s primary 4 health-care team has been working See this helpful list below to learn about some of the different types of care to prevent more the training of up-and-coming medical providers that you may have access to as part of your home clinic team: graduates and will eventually be a hard to make sure people have this serious or urgent new model for primary care in the stable, reliable and consistent care, ● health problems. It’s the future. closer to home. Chronic Disease Nurse Chronic disease nurses help you focus on the prevention and day-to- care received through “Young medical graduates are being day management of chronic diseases. They work with individuals and regular visits with care trained in collaborative medical care community groups to provide education on healthy lifestyle choices when providers in a clinic – care environments and are learning to Primary health care teams in the living with conditions such as diabetes, heart conditions, stroke, high blood work as teams to ensure the most communities of Arborg (top) and Pine pressure or high cholesterol. that can help prevent comprehensive health care,” said Falls (below) visits to the hospital. Barnard. “This is Nurse Practitioner part of the evolution Through primary care, people connect Nurse practitioners (NPs) are health-care professionals who are trained to of primary medical with a health-care provider (such as offer most of the same services that a primary care physician can provide. a doctor or nurse practitioner) who care, which doesn’t assume that a NPs provide care in a variety of health-care settings in our region and can follows their health care throughout help you by diagnosing and treating illnesses, ordering tests, prescribing all stages of life. When a person single care provider has to provide medications, managing chronic illness and educating you on disease comes to a local home clinic, they prevention and healthy lifestyles. can trust that their care provider everything to a has all of their health information single patient. With at hand for the appointment. By this change in Primary Care Nurse developing a long-term health history, focus, the patient Primary care nurses provide a variety of health-care support, education care providers get to know patients becomes the centre and services. They offer physical exams and health assessments, check- well and keep them healthy by doing of care for all care ups for expecting or new mothers, blood sugar monitoring, removal of regular check-ups and early testing. providers.” stiches, wound care and administering injections and IV medications. In this way, treatment happens early Home clinic teams and prevents more serious health provide routine Primary Care Physician issues. check-ups, address Primary care physicians are family physicians who work with you to Paul Barnard, Interlake-Eastern RHA minor health-care monitor your health and ensure that you and your family stay healthy regional director of primary health concerns and throughout all stages of your life. They can assist you by providing care and physician services, notes provide advice from physical exams, prescribing medication, ordering tests, treating common that electronic medical records are an various specialties illnesses, helping you manage chronic conditions such as diabetes or high important innovation in the region’s in care to keep blood pressure and monitoring changes in your health that may require home clinics. patients healthier, attention. longer. If a patient’s “It’s a requirement of our region’s primary care Registered Dietitian home clinics to have a system of physician or nurse Registered dietitians provide counseling about diet, food and nutrition. electronic medical records (EMR) for practitioner ever all patients,” said Barnard. “A robust retires or leaves, They can help you plan meals and make healthy food choices; advise you EMR system ensures that all care the other members on how to adjust your diet to prevent and/or treat chronic disease such as providers in a clinic have access to diabetes, high blood pressure and high cholesterol; provide information a patient’s medical history and can of the home clinic team know their on food allergies and intolerances; and educate you on how to maintain a provide seamless medical care when healthy weight. referring to specialists as well.” health history Pictured here with Indigenous human resources development officer, Robert Maytwayashing, at a recent Indigenous cultural awareness session in Selkirk are some of Interlake-Eastern RHA’s directors: (back row, from L to R) Oral Johnston (vice chair), Brian Magnusson and Steve Day; (front row, from L to R) Laurie Andrews, Robert Maytwayashing, Charlene Rocke, Margaret Mills (chair), Ruth Indigenous Ann Furgala and David Oakley. Collaborating for Indigenous Health Care Health Indigenous health overlaps into nearly all programs and services across the Interlake- Indigenous Health Challenges in Eastern region. To ensure that there is coordination and collaboration in delivering Staff members Our Region and the public regional health programs and services, the RHA regularly consults with three First Nations Health disparities exist between communicate respect each other with regard to our Community Partnership Collaboration Tables. Representation on each of the Southeast, Manitoba’s Indigenous and non- directly with Vernon and Bella Monday shared history as Canadians, the better Northwest and East collaboration tables include: Indigenous populations. Similar to to Friday (8:30 a.m. to 4:30 p.m.) off we will all be as we work towards • the 17 First Nation communities in the region, other parts of this province and the as patient needs arise. In the event a better and healthier community and rest of , Interlake-Eastern that interpreter services are required nation,” Maytwayashing said. • two of the province’s seven tribal councils (South East Resource Development RHA’s Indigenous population is after hours, a new partnership with Council Corporation and the Interlake Reserves Tribal Council), Regional Indigenous cultural Winnipeg Regional Health Authority’s generally young and growing with awareness sessions are available to • University of Manitoba’s Ongomiizwin Health Services - Indigenous interpretive services program lets a high birth rate. Indigenous adults residents in our region at a cost of Institute of Health and Healing us access Indigenous languages page in the region are diagnosed with $100 for a full day of training. • Manitoba Health Seniors and Active Living, chronic diseases at higher rates as required. These partnerships and at younger ages compared to are paying off through improved For more information about upcoming • Department of Indigenous Services Canada communication between care providers sessions in our communities, please non-Indigenous Manitoban residents. • Interlake-Eastern RHA Authority programs and services staff 5 and the people they care for. For more contact: Robert Maytwayashing, The overall cancer incidence rate information on Interlake-Eastern 204-280-0268 or rmaytwayashing@ Collaboration tables were designed to ensure all health program areas among First Nations residents in our RHA’s Indigenous health program, ierha.ca or Lori Buors, 204-280- are represented at the table to either immediately address concerns and/or take region was 629.6 cases per 100,000 contact program manager Lynette 1279 or 204-646-2504 Ex. 8, recommendations away to do further work or research. The tables meet quarterly to people, significantly higher than the Klein at (204) 378-3117 or lklein@ [email protected], St. Laurent Health ierha.ca. openly discuss gaps in services, planning and programming and potential ways of closing overall Manitoba average of 471.2. Centre, 51 Parish Lane, Box 130, St. those gaps. The tables are also a way for programs to share information, provide news of This information is helping to inform Laurent, MB R0C 2S0. ● Regional Indigenous Cultural upcoming educational opportunities, and allow consistent, one-to-one communication Interlake-Eastern RHA’s community across the regions. Through the collaboration tables, Interlake-Eastern RHA continues to wellness programming and is defining Awareness Training work with Indigenous stakeholders to create positive paths moving forward to improve the focal point for primary care Approximately one in four residents in health outcomes for Indigenous communities across the region. services in First Nations communities. the region self-identify as Indigenous Interlake-Eastern RHA is actively (includes First Nation, Métis and Inuit engaged with Indigenous communities residents). In 2009, 4.5 per cent of to reduce these disparities in health. our staff self-identified as Indigenous. With concerted effort to develop and Indigenous Health Program maintain a representative work force, Preparing for Repatriation of Flood Affected Communities Language is at the forefront of all today 14 per cent of our 3,200 staff Working with a cross section of communities and agencies, Interlake-Eastern RHA has contributed to proactive planning to assist with cultures and is vital to understanding self-identify as Indigenous. Part of the repatriation of approximately 2,000 people to the northwestern part of the region. Displaced by flooding in 2011, former residents a client’s health-care needs. As a Indigenous health goals in the region is have returned to their communities and they bring with them significant medical and mental health-care needs. Accessing resources result of a recommendation from the ensuring Interlake-Eastern RHA staff and funding in a timelier manner has been enhanced through our partnerships that help to ensure care is in place for these people who First Nations Community Partnership members are trained to be more aware experienced significant loss. Collaboration Tables, Interlake-Eastern of what it means to create culturally RHA now has an Indigenous health safe settings for Indigenous clients and program that provides clients with patients. access to health care in their own To foster this cultural sensitivity, language. The program was designed Interlake-Eastern RHA offers an in partnership with the Interlake ongoing series of full-day Indigenous Reserves Tribal Council and it has cultural awareness sessions which recently hired a second full-time Giigewigamig have been offered by Indigenous HR engagement and communication trainers Robert Maytwayashing and coordinator, Vernon Paul (western Lori Buors for nearly 10 years. Since region), who will work with Bella Malo 2009, approximately 659 IERHA staff (eastern region) to deliver services Traditional Healing members have received this training as across the region’s facilities. well as representatives from the RHA’s Coordinators act as interpreters board of directors. when clients do not share a common Maytwayashing says that the cultural language with health-care providers. Centre in Pine Falls awareness courses are important way This ensures that clients’ health- The opening of the Giigewigamig Traditional Health Centre in 2017 marked the culmination of a journey that for all non-Indigenous people in our care needs and preferences are began 10 years ago with the communities of Black River, Bloodvein, Hollow Water and Sagkeeng First Nations. Housed in the Pine Falls Health Complex, the centre is run through the direction of the Giigewigamig Regional communicated as accurately and region to build understanding and community. Health Authority, represented by the four founding communities and their elders. The facility itself if a reflection of as faithfully as possible, enhancing further collaboration with representatives from Powerview-Pine Falls and other local communities; the Province of patient safety and satisfaction, and “As residents and consumers of the Manitoba; Health Canada; and Interlake-Eastern RHA. improving overall quality and access IERHA’s services, we are all here to to care. stay. The sooner we understand and The healing centre answers the Truth and Reconciliation Commission report’s recommendation that calls upon the federal government to provide sustainable funding for existing and new Aboriginal healing centres to address the physical, mental, emotional, and spiritual harms caused by residential schools. It is also a response to another VISIT OUR WEBSITE AT recommendation that calls upon those who can effect WWW.IERHA.CA change within the Canadian health-care system to & CLICK CAREERS recognize the value of Indigenous healing practices and use them in the treatment of Indigenous patients in collaboration with healers and elders upon request. Elders are now working together to lead on developing program and service delivery at Giigewigamig. The healing centre allows people from different cultures to learn from each other and grow as a community. It also brings traditional Indigenous values and practices to the forefront of care and helps strengthen policies, programs and services ● WHERE IS YOUR CAREER TAKING YOU? across the health system. SURGERIES TAKING PLASTIC SURGERY Endometrial Ablation Cystectomy and PLACE AT SELKIRK Carpal Tunnel Illeal Conduit Release Epi-morph REGIONAL HEALTH Epidural Program Bilateral Pelvic Providing holistic care for people living with COPD CENTRE Blepharoplasty Lymphadenectomy t is well-known that people their own primary care physicians their own COPD action plan. Follow-up ENDOSCOPY living with chronic obstructive collaborate with a network of support visits organized through home care, There are a Ganglionectomy EGD Primary Bladder pulmonary disease (COPD) can that includes chronic disease nurses, chronic disease nurse check-ins number of surgical Repairs procedures taking Palmar Fasciectomy Colonoscopy Ioften develop symptoms that dieticians, home care and even and engagement of the patient’s place at Selkirk Reimplantation of Release Trigger result in a visit to a hospital more spiritual health. own primary health-care team Regional Health Finger PEG Tube Insertions Ureters often than other people living with provide ongoing contact to ensure Centre. You might be Proctoscopy/ “The process begins from the moment Skin Graft Scrotal Surgery a chronic disease. To address this, that community support for disease surprised to see this Endoscopy the client is admitted and continues (hydrocele, some very innovative systems of care management is available. These summary! Ulnar Nerve spermatocele, when they return to community. It’s Sigmoidoscopy -- such as the Canadian Foundation follow-up visits coupled with the family GENERAL SURGERY Decompression varicocele) for Healthcare Improvement’s (CFHI) holistic, proactive, community-based Hemorroidectomy UROLOGY physician care provide a collaborative Ureteroscopy & Orchiectomy INSPIRED program -- have been and patient-centred. That’s the GYNECOLOGY & approach to the management of COPD. Lateral OBSTETRICS Laser Lithotripsy Vasectomy** developed to help people living with strength of the program,” Wood said. Sphincterotomy The program will continue for a year, Hysteroscopy Extra-corporeal Circumcision COPD achieve better health outcomes The COPD system of care will be made with success being measured by an Fistulotomy/ A&P Repair Shockwave through community-based primary available to COPD patients in Selkirk Fistulectomy Cystoscopy anticipated reduction in the number Lithotripsy care support and education for and the immediate surrounding area Tubal Ligation of hospital visits by COPD clients. It Hernia Repair/Open/ Percutaneous Renal * Consult available preventative self-care. Seeing the over the next 12 months. The system D&C in Selkirk, procedure is hoped that eventually, the program Lap/Open Surgery* multiple benefits of this approach initiates in the hospital setting as performed in could be expanded to facilities across Cholecystectomy Hysterectomy— Trans Urethral and to chronic disease management, a follow-up to a patient’s visit and vaginal/ total Winnipeg only the region with the potential to extend Lap/Open Bladder Surgery Interlake-Eastern RHA has joined treatment by respiratory therapists. abdominal/ **procedure offered this model of holistic, collaborative Appendectomy (TURP, TURBT, Winnipeg Regional Health Once patients leave the hospital to laparoscopic by Dr. Kroczak only care to the management of other cystolithopaxy) page Authority and Prairie return home, they receive a follow-up All Major Bowel Cystocele Repair Diagnostic Imaging Mountain Health to offer a chronic diseases.● Surgeries Radical Retropubic visit from a chronic disease nurse Rectopexy Prostactectomy Services COPD patient support pilot who educates them on how to initiate Excisions (open)* X-Ray, Ultrasound, 6 project that, in our region, Rectocele Repair CT, Fluoroscopy, EKG, Amputations Trans Rectal began last April at the Selkirk Laparoscopic Holter Monitoring, Lumpectomy/ Ultrasound Biopsy of Regional Health Centre. L to R: Sally Yokimas and Oophorectomy Stress Testing Jacqueline Winnemuller our Mastectomy prostate Suprapubic Bladder Laboratory According to Karen Wood, IERHA’s regional respiratory therapists Laparascopic Nissen Nephrectomy Services working with the COPD Suspension (radical & partial)* regional manager of home care and System of Care pilot project. Fundoplication Chemistry, hospital home program, the success Colposcopy Laparoscopic Hematology, of programs like these is largely due Breast Biopsy C-Section Surgery Microbiology, Urinalysis, to their holistic nature that extends a Port-a cath LEEP (Loop (Nephrectomy*, Partial Phlebotomy, system of care beyond the hospital. In Gastrectomy Electrosurgical Transfusion, Excision Procedure) Nephrectomy*, addition to the support of acute care Adrenalectomy, Medicine respiratory therapists, patients and Cone biopsy Pyeloplasty)

RAAM clinics are walk-in clinics for No referral is needed and you don’t Investments in regional EMS already paying off RAAM Clinic Service profile adults (ages 18+) looking to get help need an appointment, just show up aving strong emergency Interlake-Eastern RHA started filling with high-risk substance use and during clinic hours. If you have a ew RAAM clinic in Selkirk Manitoba Health card or Manitoba medical services (EMS ) these new paramedic positions in allows faster access to help for addiction. This includes people who across the Province has been want to try medical assistance to Health number, please bring this stations located in West St. Paul, Teulon addictions along. For more information, call identified as one of the key N reduce or stop their substance use. and Gimli. It is anticipated all new Hways to ensure that people are getting On Nov. 13, Interlake-Eastern RHA the Manitoba Addictions Helpline at positions will be filled by January 1, It can be very difficult for people to the right facility, for the level of care opened a Rapid Access to Addictions 1-855-662-6605 or go to https://is.gd/ 2019. to accept that substance use is MBAddictionRAAM. they need and when they need it most. Medicine (RAAM) clinic at Selkirk’s problematic, and it’s normal for Over the past year, recommendations community health office on 237 For youth under 18 years old, provided in the Manitoba EMS System Two new 24-7 EMS stations starting people to feel ashamed, frightened or Manitoba Ave.. The clinic operates every angry. But the good news is medical please contact the Youth Addiction Review (2013) have been implemented in up in January Tuesday from 12:30-3:30 p.m. Centralized Intake service at 1-877- Interlake-Eastern RHA to deliver more treatment for problematic substance Teulon and Gimli EMS stations will use and addiction is safe and effective. 710-3999 (8:30 am – 4:30 pm, efficient and effective EMS services weekdays) or visit https://is.gd/ across the region. Here’s a summary of be moving to 24-7 coverage in as People can and do recover from YouthAddiction. ● some recent investments in the Interlake- of January 1, 2019. In support, the addiction. Eastern Region. Province has announced funding to upgrade the EMS garage in Teulon so New paramedics coming to Gimli, that we can bring this station up to IERHA board chair, Margaret Mills with Minister of Health Seniors and Active Living, Cameron Friesen (middle) and family physician Teulon and West St. Paul standard for a 24-7 operation. We will be Dr. Manish Garg who spoke at the RAAM clinic opening. exploring options for this EMS station in This past April, the Province of Manitoba conjunction with the Town of Teulon. announced funding would be made available for 26 new full-time paramedic This move to increased staffing and positions in the Interlake-Eastern region. 24-7 coverage in EMS stations reduces New Breast Surgery program the need for the former “On-call status” These new positions ensure highly- s of January 2019, a new The program is led by general experts in breast cancer surgery and skilled paramedics are available at a that has been used in stations across breast surgery program surgeons Dr. Anthony Anozie and Dr. treatment at Sunnybrook, Mount moment’s notice if and when they are the region. On call status means that will help us to treat people Angela Schellenberg. Dr. Schellenberg Sinai, Princess Margaret and Women’s needed. To ensure residents have access paramedics are required to respond Adiagnosed with breast cancer joined Selkirk’s team of general College Hospital in Toronto. to consistent, reliable health care no from home whenever a call comes in closer to home. surgeons in January 2018 after matter where they live, the new positions at night. In the past this has made completing a one-year fellowship in In the coming months, Drs Anozie and ambulance wait times longer and Each year about 900 women in Schellenberg will be traveling across are strategically placed throughout the Manitoba are diagnosed with breast breast surgical oncology with the region. resulted in paramedic fatigue. The new the IERHA giving presentations to cancer and, of these, 100 live in the University of Toronto. She spent this 24-7 stations have paramedics on shift extra year of subspecialty training family physicians introducing our new Interlake-Eastern Regional Health breast surgery program.● at work at all times. Authority. All women living in the under some of the world’s foremost Consultations with regional paramedics IERHA who require breast cancer determined the changes they believed surgery have previously had to travel would give them appropriate rest to Winnipeg for their surgery. This periods and ultimately improve access January, the Selkirk Regional Health to care for residents. Louise Alarie, Centre (SRHC) will launch a new breast surgery program which will be ready to Interlake-Eastern RHA’s director of accept new patients. emergency medical services, says these CEO Ron Van Denakker (back changes are already getting positive row, second from left) and the West feedback from the region’s paramedics Dr. Angela Schellenberg (left) and Dr. St. Paul EMS team celebrating the and EMS staff. ● Anthony Anozie (right) of SRHC’s new announcement of new regional breast surgery program investments in EMS. Interlake-Eastern Health Foundation celebrates first year his November, the Interlake- 129,000 residents, 10 hospitals, Eastern Health Foundation and 16 long-term care sites that celebrated its first year provide general and specialized care of creating charitable to a diverse patient population. By opportunitiesT to benefit health care working with community partners to in our region. The mission of the create a culture of philanthropy, the foundation is to raise funds that foundation is ensuring the health-care support health care across the expectations of our communities and Interlake-Eastern region. Their goal our staff are met. The foundation is to build healthier lives and enhance works to partner with members of Jim and Betty Anne Gaynor made a Bill and Olive Cholosky set aside Pamela McCallum (executive the quality of life by improving access the community and with our staff to resources through philanthropy. $20,000 donation to create the “Gaynor $100,000 from their estate to create director, Interlake-Eastern Health to implement a wide variety of Family Children’s Fund” to support an endowment fund that will support Foundation) with Wendy and Bob Pamela McCallum, executive director fundraising initiatives to achieve this children’s health and wellness across operations at the Selkirk Regional McCleary next to the stained glass of the foundation, says giving ambitious goal. the region. (L to R: Jim and Betty Health Centre. (L to R: Dr. Daniel artwork that they commissioned through the Interlake-Eastern Health Over the past year, the Interlake- Anne Gaynor with Pamela McCallum, Lindsay, director of diagnostic and donated to Selkirk Regional Foundation is an opportunity to care Eastern Health Foundation has executive director of the Interlake- imaging, Interlake-Eastern RHA, Health Centre. The McClearys for your community. raised nearly $300,000 to improve Eastern Health Foundation) Pamela McCallum, executive director, consulted with the foundation to Interlake-Eastern Health Foundation, find out what they could do to create “We are the essence of what our health-care facilities and programming in communities across Brent Wynnyk, estate executor and more peaceful settings for staff and community stands for; we take care of nephew of Bill and Olive Cholosky, patients. Their donation of $10,700 each other,” she said. the region. Here are some of the many examples of generosity the foundation and Ron Janzen, vice present corporate was used to create stained glass With an area of 61,000 km2, has coordinated to contribute to services and chief operating officer that Bob designed himself, a bench Interlake-Eastern Regional Health community health and wellness. ● of Selkirk Regional Health Centre, for the hospital’s courtyard and a Authority is one of Manitoba’s Interlake-Eastern RHA.) much needed scale for the surgery largest health regions, home to department.

“I have the honour of representing the IERHA A big thank you to our region’s generous auxiliaries Local Health Involvement board of directors on two of the three Creating giving uxiliaries Selkirk. This generous Local Health Involvement Groups all over the donation will allow the Pine Falls Health Groups: Guiding the future (LHIG) in the Interlake-Eastern page region have Selkirk Regional Health Auxiliary: Pine RHA. It is my pleasure to hear opportunities in always been Centre to purchase Falls Primary of regional health care the wealth of information that anA integral source echocardiography the groups bring to the table. nterlake-Eastern RHA’s Local Health 7 of support for health technology, a painless Healthcare Centre Having a diverse membership Involvement Groups (LHIGs) are joining this committee allows for your community care in communities. test that uses sound and Giigewigamig made up of community volunteers he Interlake-Eastern Health The tireless work of waves to create moving Traditional Healing wonderful community feedback and is crucial who are motivated to influence to giving our board guidance in any regional Foundation makes it easy to auxiliary volunteers to pictures of the heart. Centre upgrades Iand inform decision-making about the target priority health-care needs raise funds in support This imagery shows future of health care in our region. health concerns. The information shared helps of community wellness the size and shape of a in our region’s facilities and The Pine Falls Health LHIGs regularly provide input on topics direct us toward positive changes to make our T has resulted in countless patient’s heart as well Auxiliary learned of facility health-care system the best that it can be.” of key concern to improving regional create meaningful opportunities for donations that contribute as the functioning of the donations. Contributions can make a upgrading needs in Pine health care. Together, they explore Judy Dunn – Interlake-Eastern Board of Directors to the maintenance heart’s chambers and Falls and donated $35,000 ideas and provide advice to Interlake- difference in so many different ways: of our facilities, allow valves. The addition of to the Pine Falls Primary Eastern RHA’s board of directors for Interlake-Eastern Regional Health for the purchase of this service in Interlake- Healthcare Centre and the consideration on topics directly linked 1 HIGHEST PRIORITY FUND: A top health- valuable equipment and Eastern will lessen wait Authority residents who have an interest care priority is identified each year Giigewigamig Traditional to the boards’ strategic priorities. On improve community times and reduce the Healing Centre. The funds in improving health care in the region based upon recommendations from December 4, our first LHIG concerning wellness. In the past year need for travel. were used to purchase patient experience was launched in our and who are able to commit the time the Interlake-Eastern Regional Health alone, ladies auxiliary According to the chair new furniture, a blood region. required to participate in a Local Health Authority. organizations in Pine pressure machine and Falls and Selkirk have of the Selkirk Ladies What is it like to be part of a LHIG and Involvement Group are encouraged Hospital Auxiliary, Betty heart monitor and provide 2 AREAS OF INTEREST FUND: Donations made considerable internet and television what value does it bring to our region? to apply by visiting www.ierha.ca and of $25 or more can be targeted funding available to Milkowski, the auxiliary Here is testimony from previous LHIG has been in operation services for the waiting click on “About Us” and “Community to a donor’s specific health-care support the purchase room. members as well as an Interlake-Eastern Involvement”. LHIGs are organized of equipment, upgrade since the hospital was RHA director who works closely with the programming interests, such as acute located on Eveline Street. according to community boundaries care in hospitals, cancer care, healthy facilities and improve “Giving back to the LHIGs: within our region. See below to find out living, mental health and addiction patient experience. See “Our goal has always community was a below to learn how been to provide extra primary goal of this “LHIG membership has given me new insight which LHIG would include residents services, palliative and end-of-life care they’ve made a difference donation from the Pine into the successes and challenges of providing or personal care homes. funds for the purchase from your community. for health care in their of additional equipment Falls Health Auxiliary,” health care in our area. Changes in health-care 3 COMMUNITY SPECIFIC DONATIONS: communities. or the replacement of said Pamela McCallum, delivery are inevitable; and planning service LHIG COMPOSITION BY GEOGRAPHY: executive director of Donations of $500 or more can be equipment that has been approaches is more effective for patients if LHIG membership in our region is Selkirk Rotary Club the Interlake-Eastern the local health authority is aware of issues directed to any of the 15 communities identified by the hospital divided up into three distinct geographic and Ladies Auxiliary: Health Foundation. “We and needs of citizens. The board of IERHA has that are home to Interlake-Eastern RHA staff with the comfort Project Echo of patients in mind,” thank them for this very responded positively to suggestions from the areas: facilities. Milkowski said. generous donation that LHIGS and has made a conscientious effort to This April, the Selkirk will be appreciated by CENTRAL – reflects residents living in 4 INTERLAKE-EASTERN HEALTH FUND: Ladies Auxiliary donated translate concerns into policies and procedures. community members and I especially liked the fact that the process and the northern most limit of East St. Paul, Donations can be made to our $25,000 in support the staff who deliver health- including Selkirk, Beausejour, Oakbank undesignated endowment fund in which of the Project Echo ● terms of the LHIGs are ever evolving according care services here.” and Stonewall. donations are held in perpetuity and campaign, established to constant LHIG and board communication.” by the Rotary Club of Gail, LHIG member, East​​​​​​ only the annual income is spent. EAST – reflects residents living in 5 FOUNDATION OPERATING FUND: “As a layperson when dealing with anything the area that starts at the point of Donations to this fund are used to medical I feel that I am slowly, learning what intersection with the Eastern boundary help offset the costs of operating the is available within the IERHA services and of the Province of Manitoba and the foundation. facilities, and what I can expect in terms of Southern limit of the Trans Canada, medical assistance when it is required. As 6 OTHER NAMED ENDOWMENT FUNDS: including all towns and First Nations on a community member I am able to bring the East side of . Donations of $10,000 or more can be forward the concerns and experiences that used to start a specified endowment our residents and communities have when WEST – reflects residents living in the fund for a special area of interest. it comes to receiving medical services; and From L-R: Jean Oliver, Lee Hanson, From L to R: Corinne Katazinski, northwestern most limit of the RM of their concerns for the future availability and How to give: To make your donation, and Gayle Halliwell from the Rotary primary health care clinical team East St. Paul to the intersection with the delivery of all medical services including please make cheques payable to the Club of Selkirk, Pamela McCallum, manager for Pine Falls, IEHRA; shoreline of Lake Manitoba including executive director, Interlake-Eastern representatives of the Pine Falls doctors, hospitals, care homes, ambulances Interlake-Eastern Health Foundation, and all other services required for their and the all towns and First Nation communities 233a Main Street Selkirk, MB R1A Health Foundation, Pat Pennington Health Auxiliary, Anita, Sharon, Kim and Betty Milkowski, Selkirk Ladies Bonecamp, Tammy Kunz; and Pamela community’s health.” up to and including Berens River First 1S1 or make a donation through the Auxiliary representatives and SRHC Henry – LHIG member, West Nation. ● ● McCallum, executive director, Interlake- foundation website at www.iehf.ca gift shop volunteers. Eastern Health Foundation. Poplarfield, Poplar Villa, RM Whitemouth – Whitemouth connect Francophone clients 204-886-4064, [email protected] of Fisher District Health Centre PO to appropriate health services, or Bev Airey, services to seniors Gimli – Gimli Community Health Box 160, 75 Hospital Street, promote active offer by our coordinator—East, 204-785- Interlake-Eastern RHA DIRECTORY OF SERVICES Office 120-6TH Avenue, Box Whitemouth MB, R0E 2E0, health care providers, promote 7707, [email protected]. 250, Gimli, MB R0C 1B0 204-348-460 staff language training, identify COMMUNITY WELLNESS TEAM LOOKING FOR A FAMILY PUBLIC HEALTH OFFICES & Oakbank, Beausejour, Pinawa, Cancer Navigation Services 204-642-4596 / 204-642-1607 Areas of responsibility: documents and resources for DOCTOR OR NURSE PROGRAMS Pine Falls, Whitemouth, Lac du Cancer navigation can guide Areas of responsibility: Arnes, Whitemouth Area: Elma, Lewis, translation and represent the Delivering FREE health and PRACTITIONER: Serves individuals and families Bonnet, 204-444-6115 and support you and your Camp Morton, Fraserwood, Gimli Prawda, River Hills, Seven region on provincial French wellness expertise Family Doctor Finder is an by providing information, family through the entire cancer RM, Parts of Armstrong RM, Sisters, Town of Whitemouth; Language Service committees. Health experts on our community FETAL ALCOHOL SPECTRUM easy way to find a health-care guidance and support on topics journey. Receiving information Meleb, Malonton, Matlock (Rd Reynolds Area: East Braintree, Michelle Berthelette, French wellness team include nurses, DISORDER (FASD) provider for your or your family’s such as pre- and post-natal care, and support in a timely manner Hadashville, McMunn, Rennie, language services coordinator dietitians, exercise consultants To discuss a potential referral of 97N), Rockwood RM, Ponemah, primary health-care needs infant nutrition, healthy child can help to reduce distress Richer East, Ste. Rita, Spruce Pine Falls (204) 367-5402, and people trained to help all children and youth up to the Sandy Hook & Monday – Friday, 8:30 a.m. to development, immunizations, and anxiety. Cancer navigation Siding, Whiteshell Provincial Park [email protected] motivate you to live a healthier age of 18 years old for an FASD 204-642-4581 4:30 p.m. sexually transmitted diseases, services are provided free of (excluding Falcon Lake) Lori Carrière, French language life. Our wellness teams visit assessment, contact: Lac du Bonnet – Lac du 1-866-690-8260 and healthy living and disease charge to Interlake-Eastern services coordinator communities for events and Sherisse Picklyk Dear, FASD Bonnet District Health Centre 89 Or register online at http:// prevention. Regional Health Authority MENTAL HEALTH St. Laurent (204) 646-2504 ext. they deliver free classes and Diagnostic Coordinator McIntosh Street, Lac du Bonnet, www.gov.mb.ca/health/ Arborg Community Health residents and their families. Your Mental health includes our 3, [email protected] programs all over the region. We familydoctorfinder/ Phone: (204) 785-7547, Fax: family doctor, nurse or any other MB R0E 1A0 204-345-1217 / emotional and social wellbeing. Office Services en langue française offer something for everyone! (204) 785-7698, spicklykdear@ 204-345-1235 It affects how we think, feel 204-376-5559 health-care professional can L’Office régional de la santé Explore what community ierha.ca Areas of responsibility: Bird River, and act. It also helps determine IF YOU HAVE A GENERAL 317 River Road refer you to the nurse navigators. d’Entre-les-Lacs et de l’Est wellness offers and make a Devon Ungurain, FASD Great Falls, Lac du Bonnet, Lee how we handle stress, build HEALTH CONCERN: You can also contact the nurse est désigné comme un office commitment to do the best thing Ashern Community Health Diagnostic Coordinator River, Leisure Falls, Pinawa, relationships, and make choices. Health Links – Info Santé: 24- navigator directly to seek the régional de la santé bilingue you can do for yourself: live a Office Phone: (204) 268-2288, Fax: Pointe du Bois, Wendigo, White Mental health is important hour, 7-days a week telephone support of this program. par la Province du Manitoba. healthy life. Visit www.ierha. 1 Steenson Avenue (204) 268-4194, dungurain@ Mud Falls at every stage of life, from information service. Staffed Nurse Navigators and Les francophones représentent ca and click on “Care in your 204-768-2585 ierha.ca childhood through to adulthood. by registered nurses with the Psychosocial Oncology Clinician Lundar / Eriksdale – Lundar 5,7 % de toute la population de Community” and “Community Mental health challenges can knowledge to provide answers Beausejour Community ​Toll-Free: ​​​​​​ 1.855.557.2273 Health Centre 97-1ST Street la région. Wellness Team & Newsletter HEALTHY BABY DROP IN / affect us all and may include over the phone to health-care Health Office (CARE) South, Box 296, Lundar, MB Les plus fortes concentrations de Sign-up” or call 1-877-979- STEP’N OUT WITH MOM / difficulties in thinking, mood and questions and guide you to the 151 – 1st Street South Email: [email protected] R0C 1Y0 francophones dans notre région WELL (9355) to learn more about OUR TIME behaviour, but help is available. care you need. Call anytime 204-268-4966 Community Cancer Programs 204-762-6504 se trouvent dans les endroits upcoming events near you. (204) 788-8200 or A drop-in group for pregnant Areas of responsibility: Coldwell Non-crisis mental health support Eriksdale Wellness Centre women and parents with CancerCare Manitoba working suivants : toll-free 1-888- RM, Town of Clarkleigh, Lundar, call toll-free 1-866-757-6205 INTERLAKE-EASTERN RHA 35 Railway Avenue infants up to one year of age in partnership with the Regional • Municipalité rurale de Saint- page 315-9257. 204-739-2777 Health Authorities has supported RM & Town of Eriksdale 24-hour crisis mental health HUMAN RESOURCES Hospitals to connect with other parents support call toll-free 1-866- Laurent, y compris Marquette rural communities in establishing Oakbank – Kin Place Health For the most recent job For more Fisher Branch Community on issues such as nutrition, 427-8628 (M. R. de Woodlands) community cancer programs for Complex 689 Main Street, opportunities, visit www.ierha.ca information on Health Office pre-natal care, breastfeeding, Crisis Stabilization Unit – 482- the provision of cancer services Oakbank, MB R0E 1J0 • Ville de Powerview-Pine Falls and click on “Careers”. 8 Interlake-Eastern 23 Main Street baby development, parenting and 5361 Toll free: 1-888-482-5361 within the Interlake RHA and they 204-444-6139 / 204-444-6119 • Municipalité rurale d’Alexander, RHA’s hospitals and 204-372-8859 overall child care concerns. The Mobile Crisis Unit – 482-5376 General Recruitment are located in: Areas of responsibility: y compris Saint-Georges Inquiries services visit www.ierha. Gimli Community Health program meets in various sites Toll free: 1-877-499-8770 Gimli – 204-642-4520 Anola, Cooks Creek, Dawson Human Resource Assistant ca and click on “Care in Your Office throughout the Interlake-Eastern Visit ierha.ca, “Care in your • Municipalité rurale de Victoria Pinawa – 204-753-2334 Rd (portion), Deacons 233A Main Street Hospital” 120 – 6th Avenue region on a regular basis and community” and “Mental Health” Beach provides a friendly, informal Selkirk – 204-785-7400 Corner, Dugald, Hazelridge, Selkirk, MB R1A 1S1 204-642-4595 Eriksdale – Community for self-help online resources. • Grand Marais et Grand Beach REGIONAL CLINICS – environment where families and Queensvalley, Meadow Crest, Office: 204-785-4772 Lac du Bonnet Primary Engagement Liaison – (M. R. de St. Clements) SERVICING PEOPLE FROM their children can ask questions Oakbank, Pine Ridge, Symington PALLIATIVE CARE Email: [email protected] Health Care Centre 204-739-2777 St. (portion) Deux coordonnatrices de ALL OVER THE REGION and receive current, relevant A philosophy of care that aims services en français travaillent Physician Employment 89 McIntosh Street information. For the day and Rapid Access to Addictions HOME CARE Pine Falls – Pine Falls Health to provide comfort and quality of dans la région avec des bureaux Inquiries 204-345-8647 time that a group meets in Medicine (RAAM) Clinic Home care is a community Centre PO Box 548, Pine Falls, life for individuals and families basés à Saint-Laurent et Pine Lorri Beer your community or for more For adults (ages 18+) looking for Lundar Community Health based service that provides MB R0E 1M0 facing a life-limiting, non- Falls. Ces coordonnateurs de Physician Recruitment information call 1-866-211- confidential help for substance Office essential in-home support to 204-367-5403 curative illness. Palliative Care services en français sont liés Officer, Physician Services 97 – 1st Street South 1703 for West side of Lake use problems. Offering individuals, regardless of age, Areas of responsibility: does not take place within four aux programmes de soins de [email protected] 204-762-5469 Winnipeg including Selkirk and addictions medicine, counselling who require health services Albert Beach, Belair, Bissett, walls - services and support are santé primaires et du mieux-être 204-345-0284 for the East side Indigenous Human Resources and other supports. Easy access, Oakbank – Kin Place Health or assistance with activities of Lester Beach, Hillside Beach, provided for people where they communautaire de la région. Ils of Lake Winnipeg. Manigotogan, Northern Beaches are living: hospitals, personal Initiative walk-in, first come first serve, no Complex daily living. Manitoba residents participent à la prestation des Robert Maytwayashing, 689 Main Street (east side of lake), Northern care homes and in your own services en français, réfèrent appointment or referral needed. TEEN CLINICS registered with Manitoba Indigenous Human Resources 204-444-2227 Reserves (not incl. Ft. Alex), Pine home by a variety of caregivers Selkirk Community Health Office, Teen clinics address the unique Health who require services or les clients francophones à des Development Officer 237 Manitoba Ave., Selkirk assistance with activities of daily Falls, Powerview, St. George, including physicians, nurses, services de santé appropriés, Pinawa Primary Health questions and health concerns Seymour, Stead (not Gull Lake), pharmacists, home care workers, 204-280-0268, Every Tuesday, 12:30 to 3:30 Complex that today’s teens have. Services living such as bathing, dressing, promeuvent l’offre active par [email protected] p.m. meal preparation or medication Traverse Bay, Victoria Beach volunteers, pastoral care, nos fournisseurs de soins de 30 Vanier Drive are free and confidential. Visit Lori Buors, Indigenous Human administration are eligible for Riverton (see Arborg) families and friends. Palliative santé, promeuvent la formation Selkirk Quick Care Clinic 204-753-2334 Teen Clinics on Facebook: Resources Development home care service to allow them Care helps individuals to achieve linguistique du personnel, Staffed with nurse practitioners Interlake Eastern Teen Clinics, St. Laurent – St. Laurent Assistant Pine Falls Health Complex to remain safely in their home. the best possible quality of life identifient les documents et les and primary care nurses who and Instagram: interlake.eastern. Community Health Office 1 204-280-1279 or 204-646- 37 Maple Street Self-referrals are accepted as right up until end of life. For more ressources pour la traduction can help you with non-urgent 204-367-4441 teen.clinic Parish Lane, St. Laurent, MB information on this program 2504 Ex. 8, [email protected] health-care needs. Phones well as referrals from physicians, R0C 2S0 et représentent la région au Riverton Community Health Beausejour Teen Clinic hospitals, family/friends or other visit www.ierha.ca and click sein des comités de services answered at 9:30 a.m. Please HEW building 204-646-2504 on “Care in your Community” TELL US! WE’D LIKE be patient and continue to call Office programs/agencies. Services Areas of responsibility: RM & provinciaux de la langue 68 Main Street 31-1st Street South provided are determined by a and “Palliative Care” or contact française. TO HEAR YOUR back if you would like to make Thursdays, 11:00 to 4:30 pm Town of St. Laurent, Twin lakes Tammie-Lee Rogowski, clinical an appointment. Making an 204-378-2460 comprehensive assessment by Beaches & Oak Point, Assisted Michelle Berthelette, coordinator COMPLIMENTS AND 204-268-7468 the home care case coordinator team manager, regional palliative of French language services/ appointment by phone is the Selkirk Community Health Living Centre & Laurentia Lodge care program, Office: 204-785- Lundar Teen Clinic and an individual care plan is coordonnatrice des services en CONCERNS. best way to ensure you will be Office 7756, [email protected] Lundar Primary Care Centre, then developed with input from Selkirk – Selkirk Community langue française At Interlake-Eastern RHA, seen in the clinic in a timely 237 Manitoba Avenue Health Office 202-237 Manitoba manner. Walk in appointments 204-785-7500 97-1st Street South the client. Pine Falls 204 367-5402, we are committed to Ave., Selkirk, MB R1A 0Y4 [email protected] may be available during low Wednesdays, 11:00 – 1:00 p.m. Arborg - Arborg Community FRENCH LANGUAGE SERVICES serving you with respect, St. Laurent Community 204-785-7703 Lori Carrière, coordinator of volume times but are NOT 204-762-6076 Health Office Interlake-Eastern RHA is care and compassion. Health Office Areas of responsibility: Beaconia French language services/ guaranteed. When you visit the Oakbank Teen Clinic 317 River Road, Box 423, designated as a bilingual We are here to listen and 51 Parish Lane (Taxes to St. Clements) coordonnatrice des services en clinic, please be ready to present 689 Main Street, Oakbank Arborg, MB R0C 0A0 regional health authority by 204-646-2504 Clandeboye, Grand Marais, langue française respond to your needs. your Manitoba Health card Wednesdays, 11:00 - 4:00 p.m. 204-376-5559 ext. 1 & 7 the Province of Manitoba. Stonewall Community Health Lockport, Narol, Petersfield, Saint-Laurent 204 646-2504, You can reach us in a few before your appointment. 204-444-6131 Areas of responsibility: Arborg, Francophones account for 5.7 Office St. Andrews RM, St. Clements, ext. 3/poste 3, lcarriere@ different ways: #3-1020 Manitoba Ave., Selkirk Matheson Island RM, , per cent of the region’s overall 589–3rd Avenue South École Powerview School South of Grand Beach on Hwy ierha.ca (across from Boston Pizza) Riverton, Icelandic Lodge & population. Visit ierha.ca and click 204-467-4400 Teen Clinic 59, Town of Selkirk 204-482-4399 Sunrise Lodge The largest concentrations on “Tell Us” in the middle Every second Thursday, Noon to Stonewall – Stonewall District Teulon Community Health of Francophone populations of our home page. You Travel Health Clinic 4:00 p.m. Ashern – Lakeshore General Health Centre 589 3rd Avenue SERVICES TO SENIORS Office identified in our region are: can fill in an electronic If you are planning to travel Riverton Collegiate Teen Hospital 1 Steenson Drive, South, Stonewall, MB R0C 2Z0 Senior supports programs internationally, you should be 162 – 3rd Avenue SE Ashern, MB, R0C 0A0 Clinic 204-467-4413 / 204-467-4414 • The Rural Municipality of St. and services are developed feedback form that will aware that conditions in other 204-886-4065 204-768-5225 Thursdays, 11:30 – 12:30 / 204-467-4769 Laurent, including Marquette to maintain independence automatically reach our countries may be very different Whitemouth District Health Areas of responsibility: Ashern, Areas of responsibility: Crocus (RM of Woodlands). and enhance the quality of Tell Us staff. Printed from those in Canada and may Centre Selkirk Teen Clinic RM of Grahamdale & Siglunes, Hilltop Manor, Grosse Isle, • The Town of Powerview-Pine- life of our senior population. seriously affect your health 75 Hospital Street Community Health Office, 237 Camper, Glencora, , forms are also available at Marquette, Oak Park Lodge, RM Falls. Community run services such all Interlake-Eastern RHA and personal security. A well- 204-348-7191 Manitoba Avenue, Selkirk , Mulvihill, Pioneer & Town of Woodlands, Rosser as congregate meals, grocery • The Rural of Municipality informed traveler is more likely Thursdays, Noon to 6 p.m. Heritage, Vogar RM, Rockwood RM, South of Rd shopping, transportation and facilities – just ask for one FAMILIES FIRST PROGRAM 204-785-7500 of Alexander including St- to be a healthy traveler. Beausejour – 71107 Hwy 84N, Town of Argyle, Stonewall, home maintenance may be at our business offices. Program offers home visits to Georges. Selkirk Community Health Office, Wanipigow School Teen 302S Box 209, Beausejour, MB Stony Mountain, Warren, Lions offered through services to You can also always call families with children, from • The Rural Municipality of 237 Manitoba Avenue, Selkirk Clinic R0E 0C0 Manor, Headingly Colony seniors. Specific services us toll free at 1-855-347- Appointments can be made by pregnancy to school entry. The Second Tuesday of every month, Victoria Beach. will vary from community to 204-268-6747/ 204-268-6721/ Teulon – Teulon Community 8500. calling 204-785-4891 program works with public health • Grand Marais and Grand community. Services to seniors 10:30 to 2:30 p.m. 204-268-6720 Health Office 162-3rd Avenue, It is recommended that nurses to access community Beach (RM of St. Clements). focuses on wellness and support Warren Collegiate Teen Clinic Areas of responsibility: Box 89, Teulon, MB R0C 3B0 appointments be made at least 6 resources, information and Two French Language Service and works alongside home Interlake-Eastern RHA Wednesdays, 1:00 – 3:30 p.m. Beausejour & Whitemouth 204-886-4053 / 204-886-4066 to 8 weeks in advance of travel. support for up to three years. coordinators work in the region care services in the community Corporate Office Selkirk and area – 204-785- Eriksdale – (see Lundar) Areas of responsibility: out of offices based in St. CANCER CARE with the goal of helping people 233A Main Street, Selkirk PROGRAMS AND SERVICES 7693 or 204-785-7505 Armstrong RM, Balmoral, Laurent and Pine Falls. These People living with a cancer Fisher Branch – Fisher Branch remain in their own homes. If R1A 1S1 For more information on the Teulon and area (St. Laurent, Clearwater Colony, Gunton, French Language Service diagnosis and treatment have a PCH 7 Chalet Dr., Box 119, you require more information, following programs and services Stonewall) – 204-886-4071 Interlake Colony, Inwood, coordinators are linked to the 1-855-347-8500 number of supports in the region Fisher Branch, MB R0C 0Z0 visit www.ierha.ca and click visit www.ierha.ca and click on Gimli and area (Ashern, Komarno, Malonton, Narcisse, region’s Primary Health Care www.ierha.ca where care and concern are 204-372-7306 on “Care in Your Community”, “Programs and Services” and Eriksdale, Lundar, Arborg, Rockwood RM, Teulon, and Community Wellness complemented with information Areas of responsibility: “Services for Seniors” or “Care in Your Community”. Riverton, Fisher Branch) 204- Woodlands #415 & North programs. They participate in and empowerment. Chalet Lodge, Dallas, Fisher contact: Maureen Tully, services 642-1610 Branch, Fisher River, Hodgson, delivering services in French, to seniors coordinator—West,