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Water Services Monthly Review March 2020 Engineering & Commercial Infrastructure - Water Services Monthly Review > March 2020

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Water Services Monthly Review March 2020 Engineering & Commercial Infrastructure - Water Services Monthly Review > March 2020 Engineering and Commercial Infrastructure - Water Services Monthly Review March 2020 Engineering & Commercial Infrastructure - Water Services Monthly Review > March 2020 1 OVERVIEW ............................................................................................................................... 3 SAFETY .................................................................................................................................. 4 1.1. Incident Statistics ......................................................................................................... 4 1.2. Lost Time Injuries ......................................................................................................... 4 FINANCE ................................................................................................................................ 6 2.1. Water and Wastewater Financial Fund Report ............................................................ 6 2.2. Operating Result for Water and Sewerage Fund ......................................................... 6 CUSTOMER SERVICES ..................................................................................................... 7 3.1. Work Requests Received............................................................................................. 7 3.2. Work Orders Completed .............................................................................................. 7 3.3. Water Requests Closed ............................................................................................... 8 3.4. Works Completed by Asset Type ................................................................................. 8 3.5. Estimated Works .......................................................................................................... 9 3.6. Plumbing Applications .................................................................................................. 9 3.7. Trade Waste Approvals .............................................................................................. 10 3.8. Annual Trade Waste Activity ...................................................................................... 10 3.9. Scientific and Analytical Services ............................................................................... 11 3.10. Leak Detection Notifications....................................................................................... 11 3.11. Myh2o Registrations .................................................................................................. 12 3.12. Community Engagement - Media and Customer Survey Results .............................. 13 ASSET MANAGEMENT .................................................................................................... 15 4.1. Surface Water Raw Water Storage Capacities .......................................................... 15 4.2. Annual Water Consumption vs Allocation by Source ................................................. 15 4.3. Water Consumption by Locality – Residential Customers Only ................................. 16 REGULATORY COMPLIANCE ....................................................................................... 16 5.1. Drinking Water Compliance ....................................................................................... 16 5.2. Wastewater Compliance ............................................................................................ 17 5.3. Regulator Reporting ................................................................................................... 17 5.4. Backflow Prevention Device Register ........................................................................ 18 Page 2 Engineering & Commercial Infrastructure - Water Services Monthly Review > March 2020 OVERVIEW This report is for Water Services activities for the period of 1 – 31 March 2020. Significant items in this period include: No Lost Time Injuries recorded for the month of March 2020. MRC presented at the Queensland Water Skills Forum in Brisbane on Thursday, 5 March 2020 with an overview of the journey and learnings from the Regional Water Industry Worker Pilot for Water Network Staff and across other regional councils MRC representatives attended the Australian Water Association (AWA) Young Water Professionals Conference from 12–13 March 2020 Mirani Weir, Marian Weir and Dumbleton Weir are all at or above 100% capacity at this time Strong Customer Feedback results were received again for the January/February 2020 period showing a very high level of customer focus Business Continuity Planning has been implemented as a result of COVID-19. Some additional refinements were required given the different implications of the COVID-19 epidemic however all teams have been very receptive and adjusted accordingly. Overall the W&S budget remains on target however sewerage Treatment is tracking ahead of YTD budget with additional costs incurred in transitioning operations back in house. Director Engineering & Commercial Infrastructure Page 3 Engineering & Commercial Infrastructure - Water Services Monthly Review > March 2020 SAFETY 1.1. Incident Statistics The incident statistic details a summary of the Water Services safety incident performance. Water Services aspires to achieve zero harm with a stretch target of zero injuries. 7 6 5 4 3 Number of Incidents of Number 2 1 0 Total Incidents Lost Time Injuries Total Recordable Injuries All Injuries March Summary: No of Incidents Mechanism of injury Injury Type 4 Vehicle Incident Asset Damage 1.2. Lost Time Injuries Water Services aspires to achieve zero Lost Time Injuries by improving safety performance by developing a proactive safety culture and implementing best practice safety management across all business areas. Page 4 Engineering & Commercial Infrastructure - Water Services Monthly Review > March 2020 2015-16 2016-17 2017-18 2018-19 2019-20 Days Days Days Days Days Department LTI Lost LTI Lost LTI Lost LTI Lost LTI Lost Administration 0 0 0 0 0 0 0 0 0 Business Services 0 0 0 0 0 0 0 0 0 0 Water & Sewerage Infrastructure Planning 0 0 0 0 0 0 0 0 0 0 Water Network 0 0 1 13 2 35 0 0 0 0 Water Treatment 0 0 0 0 0 0 0 0 0 0 Water Services (total) 0 0 1 13 2 35 0 0 0 0 March 2020 Summary: No Lost Time Injuries were sustained for the 2019/2020 financial year to date. The table above shows the Lost Time Injuries over previous years. Page 5 Engineering & Commercial Infrastructure - Water Services Monthly Review > March 2020 FINANCE 2.1. Water and Wastewater Financial Fund Report Financial Performance Report % YTD Variance of YTD Budget Commercial Infrastructure Period Covered: 1 July 2019 to 31 March 2020 YTD Variance favourable of budget YTD Variance unfavourable, between 0% and 5% of YTD Budget YTD Variance unfavourable, more than 5% of YTD Budget Revised YTD YTD YTD YTD Budget Budget Actual Variance % S pe nt Water Fund 6.01 - Commercial Infrastructure Management (43,143,398) (30,863,390) (31,174,419) (311,028) 101% Fixed Charge Income, Usage Income and Water Sales over Budget $46,000, $30,500 and $213,000 respectively. Interest Received under Budget $22,500. Material and Services are under Budget by $39,000. 6.02 - Water & Sewage Infrastructure Planning 853,612 660,100 590,144 (69,956) 89% Wages over Budget $11,000. Material and Services under Budget $79,000. 6.04 - Water Networks 6,697,110 4,851,222 4,875,088 23,866 100% Recoverable Works, Search Fees and Other Revenue over Budget by $75,000, $19,000 and $10,000 respectively. Backflow Fees are under Budget by $18,000. Wages and Material and Services over Budget $18,000 and $91,000 largely due to Electricity and Internal Plant Hire. 6.06 - Business Services 28,896,849 21,694,511 21,547,113 (147,398) 99% Revenue over Budget $42,000 from Plumbing Fees. Depreciation and Material and Services under Budget $87,000 and $14,000 respectively. 6.07 - Water Treatment 4,944,462 3,718,199 3,728,643 10,444 100% Revenue under Budget $76,000 from External Lab Fees. Wages are under Budget $151,500. Material and Services are over Budget by $85,500. Total Water Fund (1,751,366) 60,642 (433,430) (494,072) (715%) Sewerage Fund 6.01 - Commercial Infrastructure Management (44,802,178) (44,961,082) (45,088,310) (127,228) 100% Rates Revenue is over Budget $120,000. Wages are over Budget by $12,000 and Material and Services are under Budget $27,000. 6.02 - Water & Sewage Infrastructure Planning 929,925 595,377 512,539 (82,839) 86% Wages and Material and Services under Budget by $21,000 and $62,000 respectively. 6.04 - Water Networks 5,592,628 4,090,043 4,115,980 25,937 101% Revenue over Budget $13,000. Wages are under Budget by $59,000. Material and Services over Budget $98,000 largely due to Electricity and Internal Plant Hire. 6.06 - Business Services 32,692,172 24,642,106 24,513,255 (128,852) 99% Revenue over Budget $228,000 from Trade Waste and Plumbing Fees. Material and Services are over Budget $102,000. 6.07 - Water Treatment 7,308,924 5,595,745 6,106,487 510,742 109% Septic Waste Revenue under Budget by $212,000. Wages and Material and Services are over Budget by $287,000 and $13,000 respectively. Total Sewerage Fund 1,721,472 (10,037,810) (9,840,050) 197,761 98% Operating (surplus) / deficit (29,894) (9,977,168) (10,273,480) (296,312) 103% 2.2. Operating Result for Water and Sewerage Fund Operating (surplus) / deficit 5,000,000 - July August September October November December January February March April May June (5,000,000) (10,000,000) (15,000,000) (20,000,000) (25,000,000) (30,000,000) (35,000,000)
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