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Sunwater 2019-20 Annual Report

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Sunwater 2019-20 Annual Report Annual Report 2019-20 ISSN 2652-6492 © The State of Queensland (Sunwater Ltd) 2020. Published by Sunwater Ltd, September 2020. Green Square North, Level 9, 515 St Pauls Terrace, Fortitude Valley, Queensland 4006. 2. Highlights | Page 2 About this report We are pleased to present this annual report to provide an overview of Sunwater Limited’s (Sunwater) financial and non-financial performance for the 12 months to 30 June 2020. This report includes a summary of the activities carried out to meet the Key Performance Indicators (KPIs) set out in Sunwater’s 2019–20 Statement of Corporate Intent (SCI 2019—20), which is our performance agreement with our shareholding Ministers. This report aims to provide information to meet the needs of Sunwater’s broad range of stakeholders, including our customers, state and local government partners, delivery partners, current and future employees and other commercial stakeholders. An electronic version is available on the Sunwater website at www.sunwater.com.au/about/publications. We invite your feedback on this report. If you wish to comment, please contact our Customer Support team by calling 13 15 89 or emailing [email protected]. Scope This report covers all Sunwater operations in Queensland and the Australian Capital Territory (ACT) in Australia, including dams, weirs, barrages, water channels, pumping stations, pipelines, water treatment plants and our physical hydraulic modelling laboratory at Rocklea in Brisbane. We acknowledge the traditional owners We acknowledge the Traditional Owners of the land on which we operate and recognise their continuing connection to land, waters and community. We pay our respects to them and their cultures, and to elders both past and present. Translation and interpreting assistance We are committed to providing accessible information to customers and stakeholders from culturally and linguistically diverse backgrounds. If you or an interested party has difficulty understanding this annual report, please contact us on 13 14 50 and we will arrange an interpreter to share the information in it. About this report | Page 3 Table of contents Page 1. About us 5 2. Highlights 10 3. Year in review 13 4. Performance 15 5. Employment and industrial relations 25 6. Governance 27 7. Summary of key performance indicators 37 Directors’ Report 38 Auditor’s Independence Declaration 45 General Information 46 Consolidated Statement of Comprehensive Income 47 Consolidated Statement of Financial Position 48 Consolidated Statement of Changes in Equity 49 Consolidated Statement of Cash Flows 50 Notes to the Consolidated Financial Statements 51 Directors’ Declaration 92 Independent Auditor’s Report 93 Table of contents | Page 4 1. About us Our values A snapshot We: Sunwater services more than 5000 customers. • value people Our clients include irrigators, industrial and • work together commercial companies such as mines and urban water suppliers. • take responsibility. We supply around 40 per cent of the water used Our goals commercially in Queensland. • a safe high-performance culture Just over half of our people live and work in regional Queensland. • a sustainable business We have 400+ staff across 33 locations. • supportive stakeholders We delivered 1558 gigalitres (GL) of water in • commercially-focused operations. 2019–20. That’s enough water to fill Sydney Harbour at least three times. Organisational background Sunwater was established on 1 October 2000 Our assets under the Government Owned Corporations Act 1993 (Qld) (GOC Act) administered by Sunwater owns $13.7 billion (replacement cost) Queensland Treasury. We are a water service in assets, including: provider under the Water Act 2000 and are • 19 dams regulated by the Water Supply (Safety and Reliability) Act 2008 (Qld), which are both • 64 weirs and barrages administered by the Queensland Department of • 595 km water channels Natural Resources, Mines and Energy (DNRME). Our organisational chart can be seen on page 7. • 70 major pumping stations We are governed by an independent board. • 1,951 km of pipelines Our people • five water treatment plants. As a regional water entity, 52 per cent of our people work in 33 offices and depots across Who we are Queensland. The remainder work in our Brisbane office, providing support and services Sunwater is a Queensland Government-owned to our regional operations. When tendering for corporation which provides 40 per cent of all subcontractors and suppliers in the regions, we water used commercially in Queensland - which use local labour and materials wherever in 2019–20 totalled 1558 GL. We provide water possible. solutions and supply bulk water for irrigation, commercial, industrial and urban customers and To deliver our services efficiently, we employ play an essential role in delivering water to staff with the relevant skills and experience to support regional growth and prosperity. meet our existing and future business needs in a changing environment. Our purpose At 30 June 2020, Sunwater had a total Delivering water for prosperity workforce of 512.76. For a breakdown of our total workforce, please see Table 1. 1. About us | Page 5 Sunwater Annual Report 2019—20 Table 1: Sunwater’s workforce Employment Category 2019–20 2018–19 2017–18 Statement of Corporate Intent (SCI)(1) 441.5 412 469.3 Total approved positions (2) 489 419 449 Subtotal Employees (3) 420.76 385 379 Vacancies (4) 38 29 29 Apprentices and Group Trainees (5) 3 6 2 Total positions (6) 461.76 420 410 Contractors (7) 52 41 14 TOTAL WORKFORCE 512.76 461 424 1. Positions as outlined in Sunwater’s 2019–20 SCI, which excludes contractors 2. Approved positions as per Sunwater’s workforce planning process which includes contingent workforce 3. The total full-time-equivalent (FTE) permanent / temporary / casual enterprise agreement and Individual Employment Contract (IEC) employees and senior executives 4. Total vacant (approved) positions 5. Total apprentices and group trainees 6. Total of subtotal employees, vacancies and apprentices and group trainees 7. All contractors not employed against an approved vacant position or contingent. The flexible labour relates to Rookwood Weir Project, Paradise Dam Essential Work and new finance and asset management solution (FAMS) 1. About us | Page 6 Sunwater Annual Report 2019—20 What we do Organisational chart Sunwater Board Chief Executive Officer Infrastructure Dam Safety and Customer and Delivery and People and Corporate Operations Water Resources Stakeholder Development Transformation Services Relations Executive Executive Chief Executive Chief Financial General Manager General Executive Development General Manager Officer Manager General Manager Officer Corporate Dam Safety Health, Safety Customer Energy Legal Accounts and Development Management and Environment Compliance Asset Strategy Project Delivery People and Customer Public Safety Finance and Planning Major Projects Culture Experience Technical Project Delivery Enterprise Stakeholder Water Resources Procurement Services Paradise Dam Change Relations Project Delivery Operations Portfolio Commercial South Communication Rookwood Weir Centre Assurance Customers Burnett and Project Delivery Operational Organisation ICT Operations Lower Mary Fairbairn Dam Technology Capability Central ICT Delivery Information North Management and Improvement 1. About us | Page 7 Sunwater Annual Report 2019—20 Our key partners Water delivered Sunwater supplies water to more than 5000 At 30 June 2020, the total combined storage agricultural, industrial, commercial and urban volume of Sunwater’s 19 dams was 6385 GL, customers throughout regional Queensland. with 3980 GL available. Sunwater delivered 1558 GL of water in 2019–20. We provide services where and when our customers need us, supplying water across 31 During the financial year, storages in regional bulk water and irrigation supply schemes and 14 Queensland were affected by the extremes of pipelines, engaging with state government and drought and flooding. At 30 June 2020, the our customers to drive efficiency and minimise total volume of water in our dams was 59 per costs. We help our customers thrive by: cent with 41 per cent airspace, compared with a total volume of 67 per cent, with 33 per cent • working with them to make the most of the airspace 12 months ago. available water supply Most of Sunwater’s water supply schemes use • ensuring our resources are geared towards the announced allocation system to determine timely and cost-efficient water delivery how water is shared with customers. Not all available water can be allocated to customers, Our communities with volumes set aside to cover: Our community stakeholders are those we • evaporation interact with in regional Queensland, including: • seepage and transmissions allowances for • recreational dam users delivering water (or water losses) • suppliers and contractors • unusable storage (dead storage below the outlet works) • councils • reserves for use by high priority allocations in • environmental interest groups. future years. The remaining water is shared with customers - Shareholding high priority allocations first and then medium priority allocations. There may also be unused Ministers water which can be carried over from one water The Honourable Cameron Dick, MP year to the next water year for use. Treasurer and Minister for Infrastructure and Of the water available for allocation in 2019–20: Planning • 49 per cent was used by customers (11 May 2020 - ongoing) • 32 per cent was owned by customers but kept
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