Student guide 2021 Your Key Contacts
ECU ENQUIRIES Student Finance Phone: 134 328 Scholarships Web: askus.ecu.edu.au Phone: 134 328 Facebook: facebook.com/ECUjourney Email: [email protected] Twitter: EdithCowanUni Web: ecu.edu.au/scholarships
Student Hub Fees Phone: 134 328 Phone: 134 328 Joondalup Campus – Building 34, Level 1 Web: fees.ecu.edu.au Mount Lawley Campus – Building 3, Level 1 Library Services South West Campus – Building 1 Phone: (61 8) 6304 5525 SUPPORT SERVICES Email: [email protected] Careers and Employability Services Web: ecu.edu.au/library Phone: (61 8) 6304 5899 IT Service Desk Email: [email protected] Phone: (61 8) 6304 6000 Web: ecu.edu.au/careers Email: [email protected] Equity, Diversity and Disability Service Web: intranet.ecu.edu.au/student/ support/it-support Phone: (61 8) 6304 6960 Email: [email protected] Emergencies and Campus Security Web: intranet.ecu.edu.au/student/ Phone: (61 8) 6304 3333 support/student-equity Email: [email protected] Student Health Services Web: ecu.edu.au/security Phone: Joondalup (61 8) 6304 5618 Kurongkurl Katitjin Phone: Mount Lawley (61 8) 9370 6814 Phone: (61 8) 6370 6689 Web: intranet.ecu.edu.au/student/ Email: [email protected] support/student-health Web: ecu.edu.au/centres/kurongkurl- Online booking available katitjin/overview
Counselling Service University Contact Officers Phone: (61 8) 9370 6706 Web: ecu.edu.au/uco Email: [email protected] Web: ecu.edu.au/counselling
2 Message from the Vice-Chancellor Edith Cowan University (ECU) courses are All members of the ECU community are developed in consultation with industry, encouraged to familiarise themselves with, and our exceptional teaching staff have acknowledge and adopt, our University’s the industry experience and networks to guiding values. These are: benefit you. That’s why, as an ECU student, Integrity – behaving ethically and pursuing you can expect access to placement rigorous intellectual positions opportunities, fieldwork, practicums and networking events as part of your studies. Respect – valuing individual differences and diversity One of the things we’re really proud of at ECU, is our ranking as Australia’s Rational Inquiry – motivated by evidence top public university for undergraduate and reasoning teaching quality for the 5th year in a row. Personal Excellence – striving to realise This ranking was achieved in the Australian potential Government’s 2020 Quality Indicators for I wish you all the best for your time with us Learning and Teaching survey. Just to back at ECU. I hope you succeed in your studies, this up, we’ve also been rated five-stars make lifelong friends and enjoy all that the for teaching quality in the 2020 Good university experience has to offer. Universities Guide, a rating we’ve achieved for a remarkable 14 years in a row!
Steve Chapman, CBE Vice-Chancellor January 2021
ECU is committed to reconciliation and recognises and respects the significance of Aboriginal and Torres Strait Islander peoples’ communities, cultures and histories. ECU acknowledges and respects the Noongar people as the traditional custodians of the land on which our campuses are located. 3 CONTENTS
Your Key Contacts 2 Your Studies 9 ECU Enquiries 2 Student Hub 9 Support Services 2 Managing Your Course 9 Message from the Vice-Chancellor 3 Credit and Recognition of Prior Learning 9 Getting You Started 6 ECU Handbook 10 My Uni Start 6 Credit Points 10 Ask Us 6 Course Advice, Changes or Orientation 6 Withdrawal 10 Activating Your Student Login 7 Re-enrolments 11 Student ID Card 7 Examinations 11 Student Portal 8 Results 11 Student Information Course Status 12 Management Online 8 Requesting a Formal Review Blackboard 8 Assessment Results, or Academic Student Email 8 Progression Course Status 13 Following Us 8 Library 13 Referencing 13 Slide Modules 14 Study Essentials 14 Learning Advice 14 LinkedIn Learning 15 Academic Calendar 15 Financial and Academic Penalty Dates 15 Census Dates 15 2021 Academic Calendar 16 Academic Penalty Dates 18 Postgraduate Research and Higher Degrees Research Support Services 18 SOAR Centre 18 Other Research Support 19 ECU Study Overseas 19
4 Your Support 20 Your Campus 32 Student Hub 20 Campus Maps 32 Student Health Services 20 Getting Around 32 Counselling Service 21 Security on Campus 35 Out of Hours Crisis Line 21 Accommodation 36 Equity Diversity and Disability Service Computers and Multimedia 37 (EDDS) 22 ECU Sport and Fitness Centres 38 Student Success 22 Student Guild 38 Careers and Employability Services 23 Childcare 39 Faith Support 24 Food, Cafés and Bars 40 Online Support 24 ATMs 40 Aboriginal and Torres Strait Islander Crown Salon 41 Student Support 24 ECU Environmental Programs 41 International Student Support 26 Smoke-Free Campus 41 LGBTIQ Support 26 Your University 42 Legal Assistance 27 Student Charter 42 Respect. Now. Always. 27 ECU Act, Statutes and Rules 42 Money Matters 28 ECU Policies 44 Student Services and Amenities Fee 30 External Assistance 46 Scholarships 30 Life Beyond University 47 Loans 31 Elite Athlete Program 31
5 Getting You Started
MY UNI START ORIENTATION The My Uni Start will take you step by ECU’s essential orientation program runs step through the information and actions prior to and into the start of semester. needed to respond to your offer, activate We have a range of fun and informative your accounts and ensure you are able to events planned for students during the complete your enrolment. orientation period to help you successfully transition to the uni life and thrive when All students should complete this after they starting your studies. receive their offer letter. Events are offered at the Joondalup, There is a direct link to respond to your Mount Lawley and South West campuses. offer on the ECU homepage. You can attend any event location, even More info: if you study at another campus or are enrolled to study online. Web: ecu.edu.au/my-uni-start Visit ecu.edu.au/orientation to check out Ask Us keywords: offer the events and register for those you are ASK US able to attend. Some events book out fast so it’s important to register online early to Ask Us is a knowledge-base of frequently avoid missing out! asked questions that you can search to find out information and seek answers. Get ready to enjoy your first days on Look for the ‘Got A Question? Ask Us’ link at campus! If you miss an orientation the bottom of every ECU webpage. If you event or are an off-campus student can’t find the answer in Ask Us, you can use who can't attend, you will find some the same service to send us your question helpful recordings and resources on or chat to us live online. our Orientation webpage, including a series of modules that will teach you Within this Student Guide, wherever you everything you need to get started. These find a reference to ‘Ask Us Keywords’, are called SLIDE: Student Learning in a type the supplied keywords into Ask Us Digital Environment. to obtain further information or links to relevant webpages. More info:
More info: Web: ecu.au.libguides.com/slide Web: askus2.ecu.edu.au Web: ecu.edu.au/orientation Ask Us keywords: Orientation
6 ACTIVATING YOUR STUDENT ID CARD STUDENT LOGIN You need to arrange your University You are automatically allocated an ECU identity (ID) card when you enrol as a student account when you apply for a student with ECU. Your Student ID Card course at ECU, and it is activated when has multiple uses and serves as: you work through the My Uni Start process. • Your photo identification as an The My Uni Start process will let you know ECU student; your username and password that you use • Your borrowing card for ECU Campus to login to the University’s systems. Libraries and multimedia resources; This will give you access to your Student • Your print credit card for printing and Portal, SIMO (Student Information photocopying; Management Online), ECU student • Your Transperth SmartRider travel email, the learning management system concession card, if you so choose; Blackboard (MyECU), campus Wi-Fi and • Your confirmation of identity at the student computers on campus. examinations; For any queries or problems in activating • Your access card for entry to areas or accessing your account contact the IT related to your course and after hours Service Desk. access to the eLabs; More info: • New and replacement cards can be obtained from the eLabs on each Telephone: (61 8) 6304 6000 campus during Library opening hours; Email: [email protected] ‒ Joondalup: eLab counter, Building 31 Web: ecu.edu.au/new-students/ ‒ Mount Lawley: eLab counter, Building 10 virtual-information-pack ‒ South West: eLab counter, Building 3 If you can’t make it to a campus to get your Web: intranet.ecu.edu.au/student/support/ Student ID Card, you can apply online. it-services Ask Us keywords: Computer account More info: Web: intranet.ecu.edu.au/student/ support/it-services/getting-connected/ student-id-cards Ask Us keywords: Student ID, Access, Print
7 STUDENT PORTAL BLACKBOARD Your Student Portal is your gateway to Blackboard is the online learning environment a range of services and information to where you can access unit specific support your study including Blackboard, information such as reading lists and forums, SIMO, your student email, ECU Library and communicate with your lecturer. Services and a wide range of university Each unit uses Blackboard in different ways information. depending on the lecturer’s preferences. To access your Student Portal click If you are an off-campus student, on the Student/Staff Portal button on Blackboard is where you access all your the ECU homepage, then login using unit’s study materials. the ECU Login ID and password you set up when completing your Virtual You can access Blackboard from the links on Information Package. the left hand menu in the Student Portal.
More info: More info: Web: portal.ecu.edu.au Web: blackboard.ecu.edu.au Ask Us keywords: Portal Ask Us keywords: Blackboard
STUDENT INFORMATION STUDENT EMAIL MANAGEMENT ONLINE All students are provided with an ECU Student Information Management Online, student email account. It is important also known as SIMO is where you can: to check your student email regularly as the University will send you important • Enrol in units before the start of each information such as re enrolment periods, semester exam timetables, semester results and • Obtain your class timetable Library notices. • See your exam times and dates You can access your student email by • View your results clicking ‘My ECU Email’ in the left hand side You first access SIMO when you complete menu in the Student Portal, which will take the My Uni Start process and use it to enrol you to the Office 365 login page. Login in in your first semester units. You can then using your student email address (username login to SIMO through the login links on the our.ecu.edu.au) and ECU password. left hand side of the Student Portal. More info: More info: Web: portal.ecu.edu.au Web: portal.ecu.edu.au Ask Us keywords: Email Ask Us keywords: SIMO FOLLOWING US Find ECU on your favourite social media platform to keep connected with ECU. Facebook: facebook.com/ECUJourney Instagram: instagram.com/ edithcowanuniversity Twitter: twitter.com/EdithCowanUni YouTube: youtube.com/edithcowanuniversity
8 Your Studies
STUDENT HUB MANAGING YOUR COURSE The Student Hub is a dedicated service Confirming Your Unit Enrolment centre that can assist with the following: It is your responsibility to confirm that • Course information and advice; your enrolment details, unit selection and • Enrolment assistance, including personal details are correct. You can do this assistance with pre-requisite waivers, through SIMO. Please advise the Student timetable clashes, full unit activities, Hub if you notice there are any errors or invalid enrolments; omissions in the details, or if you need • How to resume a course following a assistance with your enrolment. deferral or discontinuation; More info: • Assistance with resuming your studies following a deferral or discontinuation; Visit: Student Hub • Advice on time requirements for Ask Us keywords: confirming enrolment completion of courses; • Identification of potential graduates; CREDIT AND RECOGNITION • Student support services; OF PRIOR LEARNING • Lodgement of forms. You can apply for Credit and Recognition of Prior Learning to receive credit towards an More info: ECU degree if you have relevant prior learning, Joondalup Campus: Building 34 which you obtained through employment or Mount Lawley Campus: Building 3 studies at another university or recognised tertiary institution (including TAFE). South West Campus: Building 1 More info: Web: intranet.ecu.edu.au/student/ support/contact-us/student-hub Web: ecu.edu.au/future-students/ course-entry/credit-and-recognition-of- Ask Us keywords: Student Hub prior-learning Ask Us keywords: Credit and Recognition of Prior Learning 9 ECU HANDBOOK COURSE ADVICE, CHANGES The ECU Handbook provides you with OR WITHDRAWAL details of all courses at ECU. You can find If you want more information about your details of your course structure, major, study options, are thinking of changing minor and units. your course, withdrawing from a unit or wish to find out more about your career More info: options, there are a range of departments Web: handbook.ecu.edu.au that can help. The below services can explain what alternatives are available: CREDIT POINTS • Careers and Employability Services – The Credit Point system is designed to help for career planning; you keep track of your progress towards • Student Hub – for course advice, study completing your qualification. You will find planning and administrative assistance; the following basic information helpful: • Student Recruitment – for advice on • To complete a single Bachelor degree, alternative courses. you require 360 – 480 credit points. More info: • If you are studying full-time, you are completing between 45 – 60 credit Visit: Student Hub (see page 9) points per semester. Ask Us keywords: Course advice, • You can find out the credit point value Course change of your units by checking the ECU handbook. IMPORTANT: International students who • The majority of undergraduate units at are considering changing their course/ ECU are 15 credit points. major must be aware of the implications More info: it may have on maintaining their Student Visa. International students Visit: Student Hub (see page 9) must call 134 328 and arrange an Web: handbook.ecu.edu.au appointment with a Student Success Officer in order to change their course. Ask Us keywords: Credit points
10 RE-ENROLMENTS RESULTS You will need to re-enrol on SIMO for both Your final unit results will be released on Semester 1 and 2 by the set deadlines. SIMO approximately four weeks after the Enrolled students (or those on intermit final examination period. status up to 12 months from the date of On completion of your course, a hard copy intermit) will be advised of these dates via official Statement of Academic Record, email, and the SIMO homepage. along with a course complete letter, is More info: mailed to your correspondence address usually within two weeks after the results Ask Us keywords: Re-enrolment are available on SIMO. If you require an additional official Statement of Academic EXAMINATIONS Record, you can order both a PDF and You will be able to access your draft exam a hard copy of your transcript via our timetable on SIMO approximately eight online payment portal (at the cost of $20). weeks before the examination period and For further details, please refer to the ‘Got the final exam timetable approximately six a Question? Ask us’ link available at the weeks before. Queries about exam rules bottom of the ECU homepage and on the and procedures should be directed via the Student Portal. ‘Got a Question? Ask us’ link available at Free digital documents are available to the bottom of the ECU homepage and on you if you graduated on or after July 2018. the Student Portal. Queries regarding exam content and/ More info: or format should be discussed with your Web: intranet.ecu.edu.au/student/ lecturer. my-studies/exams-and-results More info: Ask Us keywords: Result Web: intranet.ecu.edu.au/student/ my-studies/exams-and-results Ask Us keywords: Exams
11 COURSE STATUS At Risk Each semester, the University monitors ‘At Risk’ status is a warning that you are your academic progress and assigns you deemed to be at risk of being excluded a course status in line with the University’s from your course. You will also be restricted Admission, Enrolment and Academic to an enrolment of no more than 45 credit Progress Rules. points. ECU will advise you in writing if your enrolment has been assigned ‘At Risk’ status. Good Standing Exclusion ‘Good Standing’ applies to students who are making satisfactory course progress. Students are excluded from their course You will commence your first semester of when they have failed to achieve study with ECU on 'Good Standing'. satisfactory progress. International students note: being placed on ‘Probation’, Probation ‘At Risk’ or ‘Excluded’ status may have ‘Probation’ status is a warning that you are serious implications, as failure to achieve making marginal progress in your course satisfactory academic progress is and that your academic performance will considered a breach of your Student Visa. be monitored. ECU will advise you in writing More info: if your enrolment has been assigned ‘Probation’ status. Ask Us keywords: Academic progression status
12 REQUESTING A FORMAL LIBRARY REVIEW ASSESSMENT More info: RESULTS, OR ACADEMIC Phone: (61 8) 6304 5525 PROGRESSION COURSE STAT U S Web: ecu.edu.au/library If you are not satisfied with an assessment, Email: [email protected] exam or unit result, or your Academic Twitter: twitter.com/ECU_Library Status, you have the right to lodge a Ask Us keywords: Library Formal Review. Time limits apply. In the case of a formal review of an REFERENCING individual Assessment Task, or Examination, At ECU, all written assessments are you must submit your application within required to follow a standard referencing 21 days of the result becoming available. format. Referencing is a formal, systematic In the case of a formal review of final way of acknowledging the sources that unit result/grade, you must submit your you have found in your research and used application no later than 30 days of the in your assessment. Failing to acknowledge final result being made available on SIMO. other writers’ words, ideas or theories, In the case of an academic progression either intentionally or unintentionally, status review, you must submit your is considered plagiarism. application no later than 30 days after the Follow the ECU Referencing Guide to day on which the academic progression ensure that you understand and use status becomes available on SIMO, or correct referencing. when you are notified by email of the status (whichever is earlier). More info: In the case of an appeal to the Student Web: ecu.edu.au/centres/library- Appeals Committee, you must submit your services/how-to-guides/referencing application no later than 14 days after Ask Us keywords: Referencing the date of notification sent to you of the decision.
More info: Web: ecu.edu.au/student/my-studies/ exams-and-results/how-to-appeal Ask Us keywords: Results, appeals, formal review
13 SLIDE MODULES LEARNING ADVICE Student Learning in A Digital Learning Advisers can assist you with Environment developing your study skills and can answer many questions regarding • Need to get familiar with using ECU’s your studies. Digital Learning Environment? • Don’t know what Blackboard is? For example: • What about how to use it? • How do I keep up with all the reading? • Not sure how to access your student • What should I be doing with my email account? lecture notes? • Need tips on how to participate in • How do I know if I’m plagiarising? classes and discussion boards? • What makes a good essay or • Need some tips on safe use of assignment at university level? social media? • How do I know if my assignment draft is Check out the SLIDE Modules. They cover on the right track? a range of topics that will help you get If you would like assistance with study engaged with digital learning at ECU, related questions, please use the link transition to uni life and set you up below to view the workshops and drop to succeed. in services we offer across all campuses More info: and online. Alternatively, you can book a 30-minute appointment with a learning Web: ecu.au.libguides.com/slide advisor (book through searching for Learning Advisor in the ECU Ask Us page). STUDY ESSENTIALS Guarantee the best start to your studies There are also self-access resources at ECU with the new Study Essentials. available in the online Academic Skills Discover what it takes to succeed with Centre, which is accessible through the our range of online guides and modules ‘My Communities’ tab on your Blackboard. offering essential information about the More info: Library, the digital learning environment, research and academic writing. Web: intranet.ecu.edu.au/student/ my-studies/study-advice/learning- More info: advisors Web: ecu.au/libguides.com/ Ask Us keywords: Learning Advice study-essentials
14 LINKEDIN LEARNING FINANCIAL AND ACADEMIC As an ECU student, you have unlimited free PENALTY DATES access to LinkedIn Learning - a huge online You should be aware of the census or library of high-quality instructional videos reporting dates when enrolling in a unit, covering existing and emerging software as these indicate when you can withdraw and business, creative and soft skills without incurring a penalty (either financial development. Taught by industry experts, or academic). LinkedIn Learning is designed for all levels of learners and is available whenever CENSUS DATES you're ready to learn. You can even view The Census Date is the date on which your courses on your iPhone, iPad, Android enrolment is deemed to be finalised. phone or tablet, or other mobile devices. This year, ECU Librarians will be creating If you are in a Commonwealth Supported subject-specific video collections to easily course, you must submit a request for link you to the best content within the Commonwealth Assistance Form before platform. Log in with your ECU credentials. your first Census Date. If you have chosen to defer your fees to a HELP loan, you More info: will be charged for your unit(s) and start Web: linkedin.com/learning/login accumulating a HECS-HELP or FEE-HELP debt after the Census Date. ACADEMIC CALENDAR To withdraw from a unit without incurring The calendar on page 16 contains the the cost for that unit, you must do so standard term dates. Your course may use before the census date. a different calendar so you should check More info: your school webpage to confirm which calendar applies to you. Web: intranet.ecu.edu.au/student/ dates-and-events/withdrawal-dates More info: Ask Us keywords: Census Date Web: intranet.ecu.edu.au/student/ dates-and-events/academic-calendar
15 2021 Academic Calendar
Month Monday Friday Semester Pattern All Schools School Terms WA JAN 4 8 11 15 18 22 25 29 FEB 1 5 1 FEB 8 12 15 19 ORIENTATION 22 26 1 MAR 1 5 2 8 12 3 15 19 4 22 26 5 29 2 6 1 APR APR 5 9 MID SEMESTER BREAK 12 16 7 19 23 8 19 APR 26 30 9 MAY 3 7 10 10 14 11 17 21 12 24 28 13 31 4 STUDY WEEK JUN 7 11 EXAMS 14 18 21 25 INTER SEMESTER 28 2 2 JUL JUL 5 9 DEFERRED EXAMS 12 16 19 23 ORIENTATION 19 JUL 26 30 1
16 Month Monday Friday Semester Pattern All Schools School Terms WA AUG 2 6 2 9 13 3 16 20 4 23 27 5 30 3 6 SEP 6 10 7 13 17 8 20 24 9 24 SEP 27 1 MID SEMESTER BREAK OCT 4 8 10 11 15 11 11 OCT 18 22 12 25 29 13 NOV 1 5 STUDY WEEK 8 12 EXAMS 15 19 22 26 29 3 DEC 6 10 DEFERRED EXAMS 13 17 16 DEC 20 24
Alternative Semester Dates University Observed Public Holidays Some Courses in the following New Years Day 1 January Schools use alternative Semester Australia Day 26 January Dates. Please contact the Course Labour Day 1 March Information Hub for more details. Good Friday 2 April • Education • WAAPA Easter Monday 5 April • Nursing & Midwifery Anzac Day 25 April (Observed • South West Monday 26 April) WA Day 7 June Queen's Birthday 27 September Christmas Day 25 December (Observed Monday 27 December) Boxing Day 26 December (Observed Tuesday 28 December) 17 ACADEMIC PENALTY DATES SOAR CENTRE The Academic Penalty Date is the date on The SOAR Centre is based on the Joondalup which your academic participation in a unit and Mount Lawley campuses, and is a peer is confirmed. to-peer support service for all Higher Degree by Research (HDR) and Honours candidates. You must withdraw from a unit before Our SOAR Ambassadors, who are also this date to avoid incurring a fail for research candidates, offer free support the unit, which carries a grade of WF and resources for the transition to life as a (withdrawn fail). This applies to all courses researcher, career development and building except VET, honours, research masters or research skills. doctoral thesis units. Appointments can be booked online or, More info: alternatively, you can drop-in for a chat and Web: intranet.ecu.edu.au/student/ become part of the research community. dates-and-events/withdrawal-dates More info: Ask Us keywords: Academic penalty date Web: intranet.ecu.edu.au/research/ POSTGRADUATE RESEARCH for-research-students/soar-centre AND HIGHER DEGREES Ask Us keywords: Research Support RESEARCH SUPPORT SERVICES Graduate Research Services ECU’s Graduate Research Services (GRS), provides a supportive environment for research students and their supervisors. We aim to enhance the quality of the research experience and culture at ECU by providing face-to-face and online training, seminars, academic events and social activities. The GRS workshops are free and will help you to develop new research and professional skills and provide the opportunity to network with other researchers. We also offer regular social events to encourage a collaborative and supportive peer network.
More info: Web: intranet.ecu.edu.au/research/ for-research-students/overview
18 OTHER RESEARCH ECU STUDY OVERSEAS SUPPORT There are a number of opportunities for you Extensive support for research students is as an ECU student to broaden your skills, also offered through the Library Services knowledge and intercultural awareness by undertaking part of your study overseas. Centre, Research Centres, Postgraduate Coordinators and school-based services. ECU has more than 100 exchange partners You will have: in 35 countries, and there are financial assistance options which can assist you in • Dedicated Research Consultants, undertaking an overseas study experience. who provide advice on planning Due to the time involved in planning and your research, research design and applying to study overseas, you should methodology, data analysis and contact the Student Hub as early as possible reporting. to discuss your options for studying overseas • Dedicated Higher Degree Research as part of your ECU degree. Advisers, who provide advice on writing research proposals, journal More info: proposals, theses and preparing for oral Web: intranet.ecu.edu.au/student/ examinations. They can also assist with my-studies/study-opportunities/ initial planning of a text, structuring and study-overseas/study-abroad organising ideas, as well as grammar Email: [email protected] and style problems. Ask Us keywords: Study Abroad
19 Your Support
STUDENT HUB STUDENT HEALTH SERVICES The Student Hub on each campus is The Student Health Services provide the first point of reference for all student General Practitioner (GP), Nurse and enquiries, including: Allied Health services to assist you with your health care needs. Appointments • Administration needs are recommended and all consultations • Enrolments occurring within the Student Health Services • Course information and advice are strictly confidential. • Graduation eligibility GP services provided to local students • Student support services are direct billed to Medicare. Services • Lodgement of forms provided to international students with • Lost property current Overseas Student Health Cover (OSHC Allianz and OSHC Medibank Private More info: only) are direct billed to the provider. Joondalup Campus: Building 34 Physiotherapy services are privately billed Mount Lawley Campus: Building 3 (available in Mount Lawley only). South West Campus: Building 1 More info: Telephone: 134 328 Joondalup Campus: Web: intranet.ecu.edu.au/student/ Building 6, Room 230 support/contact-us Phone: (61 8) 6304 5618 Ask Us keywords: Student Hub Mount Lawley Campus: Building 8, Room 109 Phone: (61 8) 9370 6814 South West Campus: there is no medical centre on campus, but there are medical centres in Bunbury and surrounds. Web: intranet.ecu.edu.au/student/ support/student-health Ask Us keywords: Health Services
20 COUNSELLING SERVICE The Counselling Service is a free and Reception office hours are Monday to confidential service to all current ECU Friday from 8.30am to 5.00pm. students residing in Australia to address Emergency and After Hours Services any personal issues that impact on your information is also available on our website. studies. Counsellors can provide you with emotional support, help you understand More info: the problems you have and assist you Joondalup Campus: Building 34, Room 24 to find new solutions and new ways of coping. Sometimes, specialised support Mount Lawley Campus: Building 3, Room 128 or treatment from other agencies may South West Campus: Building 1, Room 121 be required. If this needs to happen, your Telephone: (61 8) 9370 6706 counsellor will discuss a referral with you. Email: [email protected] You can talk to a counsellor about anything that is causing you concern, Web: ecu.edu.au/student/support/ such as: counselling-and-equity-services/ counselling • Balancing study, life and work; • Managing your time effectively; Ask Us keywords: Counselling • Cultural adjustment and living away from home; OUT OF HOURS CRISIS LINE • Feeling stressed, anxious or depressed; This phone support service operates from • Difficulty studying, worrying about 5pm to 9am on weekdays, and 24 hours on achievement, doing presentations weekends, providing students with mental and exams; health and well-being support. The service, which is a collaboration with Lifeline, is • Problems in relationships with family, intended to help callers find immediate friends and partners; relief from emotional distress, explore • You have been sexually assaulted coping strategies for the current crisis. (current or past). If you wish to report a sexual assault or sexual harassment Telephone: 1300 583 032 incident, information on how to do so Text: 0488 884 232 can be found here: intranet.ecu.edu. Web: ecu.edu.au/student/support/ au/student/support/sexual-assault- student-health/emergency-after-hours and-harassment/how-do-i-report-a- sexual-assault Ask Us keywords: Counselling, Crisis • You are having issues around identity; • You are experiencing suicidal thoughts or difficulties with thoughts around harming yourself.
21 EQUITY DIVERSITY AND STUDENT SUCCESS DISABILITY SERVICE The Student Success Teams assist students (EDDS) to stay on track with their studies and to The Equity, Diversity and Disability Service succeed at university. (EDDS) provides a free, confidential service This includes: for students with a disability or medical • Supporting study progress, health condition, either permanent or temporary, and wellbeing; which may affect various aspects of life at ECU. EDDS also caters for students • Assessing personal challenges who are carers for a family member with a and developing action plans to disability or medical condition. Students overcome them; who register with this service can receive • Providing referrals to specialist services help with: at ECU and external services; • For international students, Student • Liaising with academic staff Success also provide guidance on • Reading materials in alternative formats compliance with visa conditions and • Alternative examination conditions support your transition to studying • Resource information and advice in Perth; • Assistance with Library services • The Student Success Officers within • Provision of assistive equipment and Kurongkurl Katitjin provide specialist technology support for Aboriginal and Torres Strait • AUSLAN interpreting services Islander students. • Note-taking and transcription services More info: • Other support as appropriate. Telephone: 134 328 Please contact EDDS for a confidential chat, to find out more information or to Email: [email protected] register as soon as possible to ensure that Web: intranet.ecu.edu.au/student/ appropriate assistance and resources can support/student-connect be organised in good time. Ask Us keywords: Student Success Officer More info: Telephone: (61 8) 6304 6960 Email: [email protected] Web: ecu.edu.au/student/support/ counselling-and-equity-services Ask Us keywords: Equity, Disability
22 CAREERS AND • Assessing your career development EMPLOYABILITY SERVICES goals and assistance to develop an individual action plan. World Ready! • Build self-awareness skills to understand With ECU Careers and Employability your personal strengths, interests Services, you could go anywhere. and qualities. • Am I in the right course for the career • Networking and the importance I want? of making contacts within your chosen industry. • How can mentoring and volunteering improve my employability skills? Volunteering • Where do I find the best employment Taking part in volunteering and mentoring opportunities for me and make myself activities improves your leadership, stand out from the crowd? communication and employability skills. ECU Careers and Employability Services It also looks great on your résumé and offer a range of free resources and helps you stand out from the crowd: professional services to help you answer • Give back to your local community; these questions. • Get involved in important social and Through our service, you will have access environmental issues; to workshops, online resources, virtual • Develop academic, professional and and on-campus careers fairs, one-on- social networks; one career appointments and a range of • Meet like-minded people. volunteering and mentoring opportunities to improve your employability skills and Mentoring make you an ECU job ready graduate. • Help new students settle into ECU as a CareerHub mentor in the Peer Mentoring Program • Gain insights into your chosen industry • Get access to a range of employment, and build valuable professional training, internship, vacation and relationships through the Alumni graduate opportunities. Mentoring Program. • Register for one of our career workshops. • Discover events including employer Unlike other university career services, visits, regular industry networking events, ECU offers ongoing support even after career fairs and panel discussions. you graduate. Regardless of where you are in your career journey, Careers and • Book an appointment with a Career and Employability Services can help make you Employability Adviser. an ECU job ready graduate. Don’t wait, • Access online career resources, career contact us today! direction planning tools and FAQ’s. • Stay informed through the CareerHub More info: News page. Telephone: (61 8) 6304 5899 One-on-one career appointments Email: [email protected] • Job search techniques, including résumé Web: intranet.ecu.edu.au/student/ writing, how to address selection criteria support/careers-and-leadership-services and what to say in an interview. Ask Us keywords: Careers, Mentor, Volunteer
23 FAITH SUPPORT ABORIGINAL AND TORRES You, your faith, and your traditions are STRAIT ISLANDER valued and respected as a member of STUDENT SUPPORT ECU’s dynamic, multicultural and multifaith Kurongkurl Katitjin community. The below resources are available to students: Kurongkurl Katitjin, pronounced koor- ong-curl cut-it-chin, is a Noongar phrase • Mount Lawley Multifaith Centre – meaning “coming together to learn” and is Room 16A.101 is available for meetings, the name of ECU’s Centre for Indigenous prayer, bible studies and other Australian Education and Research. faith purposes. • Joondalup Police Chapel – The Joondalup Established in 1991, Kurongkurl Katitjin plays Police Chapel is available to the ECU a key role in assisting the University to meet community. its commitment to Aboriginal and/or Torres Strait Islander people. • Mussallahs are available at the Joondalup Campus in Room 17G.101 and at the Our Student Success Officers work in Mount Lawley Campus in Room 16B. partnership with the Student Success team For access, call (61 8) 6304 3333. in the Student Life Directorate to provide • There is a reflection room at the tailored support for Aboriginal and/or Joondalup Campus in Room 34.350. Torres Strait Islander students. The Student Success Team provide personalised More info: support to students, who may be facing Web: intranet.ecu.edu.au/student/ any challenges that may disrupt or put campus- life/campus-facilities/ strain on the student’s ability to complete multifaith-centre or continue with their studies. Ask Us keywords: Multifaith prayer room Some of the areas that our student success team provide support in is: ONLINE SUPPORT • Transition to university life Online units are delivered via virtual • Assist with general well being learning environment, Blackboard, • Financial issues including Centrelink accessible through the Student Portal. • Academic support All students studying online units can • Case management access the same services and facilities as on-campus students. ECU is committed to Tutorial Assistance providing you with flexible, student-focused Aboriginal Tutorial and Mentoring Program learning opportunities. (ATMP) More info: The Aboriginal Tutorial and Mentoring Program (ATMP) aims to improve the Telephone: 134 328 educational outcomes of Australian Ask Us keywords: Off-Campus, Online Aboriginal and/or Torres Strait Islander students in tertiary courses to the same levels as those of non-Aboriginal Australians.
24 The ATMP covers the cost of engaging seven days a week and provide additional tutors to provide one-on-one academic computing and printing facilities, quiet and study skills assistance over a semester, space for tutoring sessions and a social hub with the intention of guiding students to to connect as a student community. direct their own learning. Elders-in-Residence All Australian Aboriginal and Torres Strait Kurongkurl Katitjin facilitates unique cultural Islander students who are currently support across the University through our enrolled internally or externally, full time Elders in Residence appointed across each or part-time in undergraduate and of our campuses. They provide high level postgraduate degrees, VET courses and Elder advice and support for Aboriginal the University Preparation Course (UniPrep) cultural activities across the university. Elders are eligible to apply for the program. bring a wealth of cultural knowledge and First year students are strongly encouraged experience for our university community that to apply for ATMP to help with your studies is beyond measure. in your foundation year. Appointments can be arranged by email via Nala Karla Student Rooms Kurongkurl Katitjin.
The Nala Karla rooms are dedicated study More info: and relaxation areas for the University’s Australian Aboriginal and Torres Strait Email: [email protected] Islander students and are located on Web: kk.ecu.edu.au all three campuses. These areas can be Ask Us keywords: Indigenous Studies, accessed between 7.30am – 11.30pm, Tutorial Assistance, Aboriginal, ATMP
25 INTERNATIONAL STUDENT Students are encouraged to familiarise SUPPORT themselves with these conditions and any others by visiting the Department of Home Emergency Assistance Affairs website. Australia's emergency services (Police, Fire or Ambulance) can be reached by calling More info: 000 on any phone. For more information Web: immi.homeaffairs.gov.au/visas/ visit triplezero.gov.au getting-a-visa/visa-finder/study More info: Ask Us keywords: International Visa Telephone: 134 328 International Support and Assistance Web: ecu.edu.au/my-uni-start/preparing International students are able to access all the support services listed in this guide. Maintaining Your Visa Please ensure you have read it thoroughly, International students have particular so you are aware of the services available responsibilities that are related to the to you as an ECU Student. Many of these requirements of your Student Visa. services are free of charge. In addition It is your responsibility to ensure that to this you can also contact the Student you comply with your visa conditions. Success Team for assistance with: If you do not, ECU is obliged to inform • Confirmation of Enrolment (CoE); the Department of Home Affairs of any • General advice regarding maintaining breaches. The Department of Home visa compliance; Affairs may cancel your Student Visa if • Any other issues you are concerned you are found to have breached your visa about that may be affecting your studies. conditions. So if you have any questions, make sure you talk with Student Success. More info: Some of your Student Visa conditions Telephone: 134 328 include: Email: [email protected] • Maintain course requirements in relation Web: intranet.ecu.edu.au/student/ to enrolment and satisfactory progress. support/student-connect • This means enrolling in a full-time study load, unless you receive approval from LGBTIQ SUPPORT Student Success to study less than ECU recognises and values our Lesbian, full-time. Gay. Bisexual, trans, Intersex and Queer • And completing your course within and/or Questioning (LGBTIQ) community the duration of your Confirmation of members and has a range of specific Enrolment. support networks should you need them: • Providing ECU with your Australian • Equity Project Officers are available to contact details within 7 days of arrival or provide information and resources about address change. the different LGBTIQ inclusion initiatives at • Having sufficient funds for study and living. ECU and provide appropriate referrals. • Not working more than 40 hours per • ECU ALLIES are staff who are educated fortnight. and sensitive to the experiences of • Maintaining overseas student health LGBTIQ people and are available to insurance cover (OSHC). provide support.
26 • UCOs (University Contact Officers) are Support Available available to assist students by providing ECU has staff ready to support students. referral information on matters relating to You can decide if, when and where you harassment, discrimination, or victimisation seek help. including if you experience homophobia, biphobia, transphobia or intersex prejudice. More info: • ECU Queer Collective is a student run club Web: intranet.ecu.edu.au/student/support/ to support LGBTIQ students both through sexual-assault-and-harassment/who-can- social events and advocacy. i-talk-to-about-my-situation More info: Report an Incident Telephone: (61 8) 6304 6170 ‒ 1. You can contact ECU directly on Email: [email protected] (61 8) 6304 2282. This number is available Web: ecu.edu.au/equity 24 hours a day, 7 days a week. ‒ 2. Report an incident by completing LEGAL ASSISTANCE ECU’s Report Sexual Misconduct Form The ECU Student Guild offers services to help Web: ecu.edu.au/student/support/ with Financial and Legal support. sexual-assault-and-sexual-harassment/ how-do-i-report-a-sexual-assault-or- More info: sexual-harassment Telephone: (61 8) 6304 2640 This can be completed anonymously or as a Email: [email protected] formal complaint to ensure all parties receive Web: ecuguild.org.au/student-assist/ appropriate support.
RESPECT. NOW. ALWAYS. Reporting outside ECU Sexual Assault and Harassment • WA Police (131 444) all hours • The Sexual Assault Resource Centre At ECU, we are committed to a safe learning (SARC) on (61 8) 6458 1828 or 1800 199 888 and working environment. We have zero (free from landline) all hours tolerance for sexual assault or harassment. Please let an ECU staff member know you Support is available from ECU and other have made a report so we can support you. organisations, no matter when or where the assault or harassment happened. What Will Happen if I Make a Report? Who do I Call in an Emergency Your report will be escalated to a senior member of ECU staff as soon as possible. If your situation is immediately life- They will attempt to contact you as soon as threatening or urgent: they receive the report and ask how you wish Call 000 from a landline or to proceed. They will arrange any support Call 112 from a mobile. you may need, including police reporting, Request immediate police attendance counselling, medical appointments, and/or ambulance if needed. or rehousing. ECU Security can be contacted at any time You may also choose no action be taken other (day or night). than ECU providing appropriate support. Telephone: (61 8) 6304 3333 More info: ECU Security will also follow up with other Web: intranet.ecu.edu.au/student/support/ ECU support staff or Police and Emergency sexual-assault-and-harassment Services if required. 27 MONEY MATTERS Fees Help Fees Calculator HECS-HELP, FEE-HELP and SA-HELP are available to eligible students. HECS-HELP The Fees Calculator can be used to is a loan that enables Commonwealth calculate the approximate cost of the first Supported students to defer the payment of year of your course or to search for the their student contribution amounts. cost of a unit. FEE-HELP is a loan scheme available to The rate of fees charged will be dependent domestic students in eligible fee-paying on the course in which you are enrolled in, programs. SA-HELP is a loan scheme your Citizenship/Visa status and where you available to eligible students for their are residing. Student Services and Amenities Fee (SSAF). More info: More info: Web: intranet.ecu.edu.au/student/ Telephone: 134 328 money-matters/fees/fees-calculator Web: studyassist.gov.au/help-loans Ask Us keywords: Fees Calculator Web: intranet.ecu.edu.au/student/ Fee Invoices and Due Dates money-matters/fees/domestic/ Tuition fees are payable each teaching help-loans period that you are enrolled in a unit. Ask Us keywords: HECS or HELP loan Your fee invoice, which is also known as your Statement of Account, will Paying Fees be available at the beginning of Ensure that you allow time for your each teaching period (e.g. Semester, payment to reflect on your Statement Trimester, Term) through SIMO. After of Account on SIMO by referring to the you have enrolled into your unit(s), and payment time as outlined above approximately 2-4 weeks prior to the due date, you will receive an email to your More info: student account to advise you of the Web: payonline.ecu.edu.au availability of your Statement of Account. Ask Us keywords: Paying Fees If you are enrolled into teaching periods other than or in addition to Semester 1 and Semester 2, you will be invoiced separately for these units prior to the relevant due date for that teaching period. Please note that the due date for payment of fees is not the ‘Census’ or ‘Financial Penalty’ date.
More info: Web: intranet.ecu.edu.au/student/ money-matters/fees Ask Us keywords: Statement of Account
28 Payment Time Payment Method How to Pay (Business Days)
ECU ONLINE PAYMENT Access our secure transaction site: 1-2 days • VISA and MASTERCARD payonline.ecu.edu.au for payment 24 hours a day by Credit or Debit Card.
PAYMENT FROM OVERSEAS Payment can be made in your 4 days • VISA and MASTERCARD preferred currency from overseas via • Bank Deposit bank transfer or credit card. Log in via • Bank Transfer the secure ECU Western Union site: geoforeducation.com/ecu
TELEPHONE AND INTERNET Contact your participating Bank 3-5 days BANKING or Financial Institution to make • Savings this payment directly from your • Cheque Accounts cheque account, savings account or • VISA and MASTERCARD credit card. When prompted simply • Other Credit cards enter the BPAY Biller Code and your reference number shown on your Statement of Account.
TELEPHONE PAYMENT For payment by Debit / Credit 3-5 days • VISA and MASTERCARD (MASTERCARD / VISA) Cards by telephone: Call 1300 BPOINT or 1300 276 468 When prompted, simply enter the BPOINT Biller Code and your reference number shown on your Statement of Account.
CHEQUE PAYMENT BY MAIL Mail to: AUD Cheques Edith Cowan University 5-10 days Student Fees Office 270 Joondalup Drive Joondalup WA 6027 Please enclose a copy of your Statement of Account.
CASH PAYMENT Provide your Student ID Number and 1-2 days • In person at selected Statement of Account available on Commonwealth Bank of SIMO to pay at the following WA Australia branches Commonwealth Bank of Australia Branches: • Joondalup • Whitfords $ • Dianella • Morley • Karrinyup • Mount Lawley • 150 St Georges Tce Perth • Bunbury
INTERNATIONAL MONEY Pay by International Money Transfer 7 days TRANSFER To transfer money into ECU’s bank (timing may vary account: payonline.ecu.edu.au/imt by bank location)
29 STUDENT SERVICES AND SCHOLARSHIPS AMENITIES FEE ECU Scholarships are offered to potential In October 2011, the Australian Parliament students as well as current students and passed the Higher Education Legislation support undergraduate, postgraduate or Amendment (Student Services and research degree study. ECU Scholarships Amenities) Bill 2011 to allow universities aim to assist you financially while you study and other higher education providers to and can usually be used for a variety of charge a compulsory Student Services expenses including course fees, text books, and Amenities Fee (SSAF) from 2012. other study related or living expenses. Under the legislation, universities are They are available to a wide range of allowed to charge an annual SSAF which is students, such as postgraduate research indexed annually. students, Aboriginal and/or Torres Strait The SSAF revenue is allocated entirely Islander Australians, students from low to the provision of student services and socio-economic backgrounds, students amenities, ranging from student social from rural or regional areas and students clubs and societies, to health, counselling, with disabilities. They are offered to high sport and recreation, student welfare, academic achievers and those in need careers advice, student advocacy, of financial support. There are also many orientation, production and dissemination awards and scholarships funded by to students of media, orientation support external donors. and student representation. Examples include: Your SSAF Fee is not automatically • ECU Equity scholarship included in any HECS-HELP or FEE-HELP • ECU Excellence scholarships payments and must be paid in addition to • ECU Aboriginal and/or Torres Strait your tuition fees. However you may be able Islander scholarships to opt to defer payment of the Services and Amenities Fee using SA-HELP via your • ECU South West Campus scholarships SIMO account, if eligible. More info: More info: Web: ecu.edu.au/scholarships Web: intranet.ecu.edu.au/student/ Ask Us keywords: Scholarships money-matters/student-service- amenities-fee Ask Us keywords: Services and Amenities Fee, SSAF
30 LOANS ELITE ATHLETE PROGRAM ECU Student Loans are aimed at assisting The University recognises and promotes you to successfully complete your the value of combining both sporting and course by improving your circumstances. academic aspirations. ECU is endorsed by ECU Student Loans are available the Australian Sports Commission as part to students who meet the eligibility of the Elite Athlete Education Network, requirements, for amounts between $500 supporting elite athletes in achieving and $1,500. The loans are interest-free and balancing both their academic and and must be fully repaid within 12 months sporting pursuits. (26 fortnightly payments). All student loan There are many elite athletes currently applications are assessed in accordance studying at ECU who compete nationally with the Management of Student and internationally in a broad range of Loans Policy, see the ECU website for sports including: AFL, basketball, soccer, further information including eligibility netball, athletics, swimming, cycling, requirements. rowing, volleyball, hockey and sports for More info: people with a disability. Web: intranet.ecu.edu.au/student/ Visit the ECU website for further information money-matters/loans on whether you qualify as an ECU Elite Athlete and to register for the program. Ask Us keywords: Loan More info: Web: intranet.ecu.edu.au/student/ campus-life/sports/elite-athletes
31 Western Australia Joondalup
Mount Lawley Perth
Bunbury
Your Campus CAMPUS MAPS GETTING AROUND We provide our campus maps in multiple Public Transport formats to assist you to easily locate our buildings and other facilities, including: Public transport to ECU is easy. Our Active Transport maps, which are available • Interactive campus maps to search and through our website, illustrate the bus routes zoom in to find specific locations, rooms and bus stops, CAT (City Area Transit) bus and routes; routes and stops, as well as the train and • Downloadable campus maps are bus stations. provided in PDF format and are suitable Joondalup Campus for print; • Access and mobility maps that provide Our Joondalup Campus is located a short information to help you make informed distance from the Joondalup Train Station choices about safe and accessible – making it easy to catch public transport routes to and from, and within, our to ECU. You can simply walk from the station campuses; to the Joondalup Campus, or there is a free CAT bus service that runs directly from the • Directories that are located at various train station to the Joondalup Campus. points around our campuses. Mount Lawley Campus More info: The Mount Lawley Campus is located on Web: ecu.edu.au/about-ecu/ Bradford Street, and is well serviced by our-campuses/campus-maps buses that run to and from Perth every 15-20 Ask Us keywords: Map minutes, as well as direct services to Morley Bus Station, Alexander Heights and Ballajura.
32 South West Campus Parking on Campus The South West Campus is located in All vehicles parked on University grounds on South Bunbury and is well serviced by weekdays, between 7.00am and 5.00pm, TransRegional buses. are required to display either a current valid parking permit or a valid metered parking More info: ticket. All ECU parking areas and bays are Telephone: (61 8) 9722 7800 clearly marked. You must park within the Web: pta.wa.gov.au appropriate marked bay in accordance with your permit/ticket entitlements. If you Ask Us keywords: Transport to ECU wish to park on campus, you will need to SmartRider purchase a Student (Red) parking permit online. For short-term parking, daily and All full-time ECU students are entitled weekly scratchies can be purchased from to Transperth concession fares as long the campus cafés. as they have a valid Transperth Tertiary SmartRider (no other form of concession For security reasons, students with a current will be accepted). Part-time students are permit who remain or arrive on campus after not entitled to tertiary concession fares. 5.00pm are permitted to park in staff bays (marked blue) in order to be closer to the Your ECU Student ID Card can also be set university buildings. up for Transperth travel (instead of getting a separate Tertiary SmartRider), however, When parking in an ACROD disabled bay you will need to complete the ECU you are required to clearly display a current Transperth Consent Declaration form. ACROD permit as well as a valid ECU Permit. These bays are enforced 24 hours a day, Our eLab staff can assist you, or you can 7 days a week. apply online. More info: More info: Web: ecu.edu.au/centres/facilities-and- Web: ecu.edu.au/about-ecu/ services/our-services/parking/overview getting-to-ecu/tertiary-smartrider Ask Us keywords: Parking permit Ask Us keywords: SmartRider or Transperth concession
30 mins 20 mins 100 mins
ECU Joondalup ECU Mount Lawley ECU South West Campus from Campus from Campus from Perth city by train Perth city by bus Perth city by car
33 Cycling and Walking Urbi There are safe pathways that can be The Urbi Bike Share Scheme offers four used for those who want to travel smart primary docking stations and eight satellite and access the University by walking or stations at the Joondalup Campus. cycling. Detailed information on end-of The app-based bike sharing scheme trip facilities such as lockable bike cages, allows users to borrow a bike and helmet. lockers, showers and change rooms can be Other Urbi bike stations are located at found on the ECU Campus maps webpage. Joondalup Train Station, Joondalup Web: ecu.edu.au/new-students/ Health Campus and Lakeside Joondalup our-campuses/campus-maps Shopping City. Ask Us keywords: Campus maps Urbi Bike Share stations located at:
Student Car Share • Building 2,4 (opposite Café) 17, 18, 21, 22 (Sports and Recreation) 23 & 31 The Student Car Share Scheme allows students to hire a vehicle on a short‑term • Campus Living Villages basis. ECU has four cars available at • Edith Cowan College Joondalup and two cars available at Main bus shelter (near Building 8) Mount Lawley. More info: Student Car Share located at: Telephone: (61 8) 9228 9009 • Car Park 10 at ECU’s Joondalup Campus Email: [email protected] • Edith Cowan College Stancliffe Avenue at ECU Mount Lawley Web: urbi.bike/joondalup/ecu-students/ Campus
More info: Email: [email protected] Web: studentcarshare.com.au
34 SECURITY ON CAMPUS A few things to keep in mind: ECU Security and Traffic Services is staffed • Keep your valuables in a safe place; by qualified, professional and committed • Do not leave bags containing money or Security Officers and operates 24 hours a items of sentimental value unattended; day, seven days a week. Security officers • At night, walk with a friend and keep to are available via our 24/7 control room well-lit areas. If on-campus, you can ask to walk you to your car or bus stop when Campus Security to walk you to your you are studying on-campus during the vehicle or around campus; evening, on weekends or public holidays. • Keep your passport, personal items and Should you notice any suspicious money in a safe place at all times; behaviour, or would like to report an • Always lock the door to your room/home. incident, please call our dedicated and professional team at any time. More info: Security telephones are located on Telephone: Extension 3333 (ECU phone an external wall of most buildings and only), or (61 8) 6304 3333 from any external connect automatically to University or mobile phone. security staff. Security and Traffic Services Web: ecu.edu.au/security ask that all students and staff add the Ask Us keywords: security, safety, Nowforce security number to your mobile phone, in case you need assistance. Nowforce Safety App Telephone: (61 8) 6304 3333 The ECU personal safety app is available for students and staff members. It provides Personal Safety a direct lifeline to campus security While Perth, Bunbury and your ECU personnel and is designed to help minimise campus are very safe, clean and friendly, response times to emergencies and routine it is important to keep in mind that security/safety situations. The app has two our campuses are open to the public. main functions: an SOS (panic) button, and Thus, you are encouraged to use your the ability to report an incident. common sense, remain vigilant and be aware of your personal belongings and More info: surroundings. Web: ecu.edu.au/centres/facilities- and-services/our-services/security-on- campus/hand-held-emergency-phone
35 ACCOMMODATION Off-Campus Accommodation On-Campus (ECU Village) Campus Living Villages (CLV) can also assist you if you are interested in finding Accommodation on ECU campuses is off‑campus accommodation. Contact ECU provided by Campus Living Villages (CLV). Village for more information. CLV specialises in developing exciting and supportive student residential experiences More info: for education institutions across the globe. Email: [email protected] There is an excellent choice of fully furnished, self-catered room options across Ask Us keywords: accommodation the three ECU campuses. Residential life is Homestay a core focus, with events designed to help students meet people from all over the Homestay is another alternative style of world, support their studies and learn new accommodation to on-campus living. life skills. Students selecting Homestay will live in an environment where they can study and have Prices at the Villages are inclusive of all access to the Australian way of life through utilities, making it easy to budget for interaction with another family or individual. with no hidden surprises. On-campus accommodation is limited and places fill More info: up fast. We recommend applying as soon Web: homestaynetwork.org as possible to secure yourself a room.
More info: Web: mystudentvillage.com Ask Us keywords: accommodation
36 COMPUTERS AND Internet on Campus MULTIMEDIA ECU students can connect to wireless eLabs internet on campus using the eduroam Wi-Fi network., to better support your You can use computers in the eLabs study and enable access to the ECU 24 hours a day, 7 days a week. You will network when you are on campus. need your student card to enter the eLab after hours. More info: eLab staff are available during business Web: ecu.edu.au/centres/information- hours and can assist you with issuing your technology-services/our-services/ Student ID Card, provide technical support getting-connected/eduroam and to loan AV equipment. Ask Us keywords: Network access More info: IT Support and Advice Joondalup: Library, Building 31, Room 233 There is a range of IT support available to Mount Lawley: Building 10, Room 136 you at ECU including the IT Service Desk, South West: Library, Building 3, Room 101E eLab staff and IT services intranet pages. Web: intranet.ecu.edu.au/student/ Whether you’ve forgotten your password, support/it-services/support-and-advice having trouble connecting to the ECU network or want to know more about the Web: intranet.ecu.edu.au/student/support/ IT services available to support your study, it-services/computing-and-printing-on- we can help. campus/borrowing-equipment Ask Us keywords: computer labs, borrowing More info: equipment, printing, AV equipment, eLabs Telephone: (61 8) 6304 6000
Purchasing Computers and Software Email: [email protected] ECU students can take advantage of great Web: intranet.ecu.edu.au/student/ discounts from Dell and Apple on computers support/it-services/support-and-advice and tablets, and on a range of software Ask Us keywords: IT help, IT Service Desk, from Adobe, IBM, Microsoft and more. eLab You can also download Office 365 apps (e.g. Word and Excel) on up-to five devices and access LinkedIn Learning for free.
More info: Web: intranet.ecu.edu.au/student/ support/it-services/buying-a-computer- or-software
37 ECU SPORT AND FITNESS Student Sports CENTRES All students have the opportunity to Joondalup and Mount Lawley campuses represent ECU in a chosen sport at a have large modern sport and fitness national level. Multiple sports are available centres, supported by crèche facilities, across two divisions and competitions which can be used by all students and are held in a different state each year. friends of ECU. They offer gym memberships ECU's team starts with the Western Series that include programs, fitness classes, and playing against the other WA universities, a separate female friendly exercise area, as supported by 'Edith' the Emu mascot well as the opportunity for personal training before taking on the rest of Australia in the and social team sports. Nationals.
More info: More info: Web: intranet.ecu.edu.au/student/ Joondalup Campus campus-life/sports Visit: Building 22 Student Sport – Indigenous Nationals Telephone: (61 8) 6304 5000 This UniSport event is held in a different Mount Lawley Campus state each year at the end of first semester. Visit website or email to find out more. Visit: Building 21 Telephone: (61 8) 6304 6700 More info: Email: [email protected] Email: [email protected] Web: ecu.edu.au/about-ecu/ Web: ecu.edu.au/fas/sport/uni_sports campus-facilities/sport-and-fitness STUDENT GUILD South West Campus The ECU Student Guild is an independent ECU’s South West Campus has a organisation governed by students. well-equipped fitness centre with The Guild is involved in advocating for affordable membership and free the interests of students to the University, appraisals. Students have free casual promoting student clubs, organising use of indoor and outdoor sports and social events, communicating with tennis courts. Sport and recreation officers students, and providing academic and organise other free activities such as yoga, welfare services. Guild membership is konga and team sports. free and there are Guild offices on each campus with kitchen and lounge facilities More info: available during opening hours. For more Email: [email protected] information about the Guild and how to [email protected] use its services, visit ecuguild.org.au
38 Guild Student Assist Officers CHILDCARE Guild Student Assist Officers help students Childcare Centres with issues relating to academic or Three childcare centres currently operate personal welfare. They provide information, on or near our Joondalup, Mount Lawley advocacy, support and referral services and South West campuses, catering for students in need. GSA Officers are for children aged 0-5 years (long day independent from the University and work care only). There is also one crèche at the with students to voice their interests in any South West Campus catering for children disputes with ECU. from 2 months to 6 years of age. Email: [email protected] More info: Joondalup Campus: (61 8) 6304 2640 Joondalup Campus – Building 12 Mount Lawley Campus: (61 8) 6304 2640 Telephone: (61 8) 6304 5680 South West Campus: (61 8) 6304 2640 Email: [email protected] Web: ecuguild.org.au/student-assist Mount Lawley Campus – Building 26 Telephone: (61 8) 9370 6850 Second Hand Bookshop Email: [email protected] The Guild’s second hand bookshop provides South West Campus – College Community a resource for ECU students to buy and sell Childcare Centre – Robertson Drive, Bunbury used textbooks. The bookshop is located Telephone: (61 8) 9780 7267 at the Joondalup Guild office in Building Email: [email protected] 34.215. A complete list of books in stock and buy-back conditions are available from the Web: ecu.edu.au/centres/facilities- ECU Student Guild website. and-services/our-services/childcare/ childcare-centres Phone: (61 8) 6304 2640 Ask Us keywords: childcare Email: [email protected] South West Campus – South West Crèche Web: ecuguild.org.au/bookshop Building 4, Room 153 – 155 Dircksey (Student Magazine) Telephone: (61 8) 9780 7723 All bookings are made through: Dircksey is your free and independent student (61 8) 9780 7798 or magazine. Dircksey is produced by volunteers South West Admin: and is open to artwork and content [email protected] contributions from all ECU students. Copies Web: ecu.edu.au/ecu-south-west/services- are available from stands on all campuses. and-facilities/creche-occasional-care Email: [email protected] Ask Us keywords: crèche
Web: dircksey.com.au Occasional Child Care or Occasional More info: Care for Children Whilst you study or work on campus, Web: ecuguild.org.au ECU Sport and Fitness centres offer Facebook: ECUGuild students and staff occasional care for Twitter: ECUGuild children (aged 2 months to 6 years) at the Joondalup or Mount Lawley campuses. Ask Us keywords: Student Guild More info: Web: ecu.edu.au/fas/sport/creche.php
39 ECU Kids Holiday Program Joondalup Campus Outlets The ECU Kids Holiday Program is a sport • Arirang – Building 34 based program offering children a variety • Bermuda Café – Building 31 of different sports and activities to • Boost Juice – Building 34 participate in during the school holidays. • Café 23 – Building 23 The program provides a great environment • Plantation Café – Building 1 to develop skills and make new friends. • Six Street Café – Building 6 More info: • Slice of Italy – Building 9 Web: ecu.edu.au/fas/sport/ • Bar of Edith – Building 9 school_holidays.php • Food trucks – Outside Building 18 and Building 23 (Semester Only) Parent Facilities on Campus Mount Lawley Campus Outlets ECU provides ‘parenting rooms’ or ‘multi access’ rooms on all three campuses. • Bar of Edith – Building 12 • Café 10 – Building 10 Kiosk They are located as follows: • Chatterbox Café – Student Village Joondalup Campus • Grindhouse Eatery – Building 3 • Building 21, Room 546 • Supernatural – Building 17 Kiosk • Building 23, Room 322 South West Campus Outlet • Building 31, Room 223 • Kulbardi Café – Building 4 • Building 34, Room 132A Mount Lawley Campus More info: • Building 10, Room 234 Web: ecu.edu.au/about-ecu/campus- facilities/food-cafes-and-bars South West Campus Ask Us keywords: Food • Building 4, Room 153-155 All rooms include chairs and a change table. ATMS Joondalup Campus: ATMs are located FOOD, CAFÉS AND BARS outside Café 6 (Building 4) From a coffee on the run to a substantial Mount Lawley Campus: ATMs are located meal, the University offers a wide range outside the Library (Building 8) and outside of food and beverage options on each Building 4 opposite Grindhouse Eatery. campus. Each campus features one or several cafés that offer coffee, snacks South West Campus: ATM is located in the and meals. The bars at the Mount Lawley foyer Building 3. and Joondalup campuses also provide More info: alcoholic beverages. Ask Us keywords: ATM These venues have wireless internet, allowing you to study while you eat. Check the opening hours at each location as these can change according to the teaching periods.
40 CROWN SALON We use mostly groundwater on our garden and landscaped areas and use Crown Salon and Bellisima Beauty Salon waterwise plants. are located on the Joondalup Campus in Building 9 (near the tavern), available for all ECU has phased out the use of single-use your hair and hair care product needs and plastic water bottles and straws. beauty services. The salon offers various Waste student incentives at affordable prices throughout the year. ECU provides separation of waste to ensure we recycle as much as possible and More info: reduce the waste we send to landfill. Telephone: Salon (61 8) 6304 2888 We encourage students and staff to recycle Crown Hairdressing and provide signage and information Mobile: 0403 306 028 around campus to ensure this happens. Email: [email protected] We support the ethos of reducing waste and reusing where possible. Bellissima Skin & Beauty We encourage Students and Staff to bring Mobile: 0410 174 887 their own reusable water bottles and Email: [email protected] coffee cups. There are many filtered water Web: ecu.edu.au/about-ecu/campus- stations around campus and cafe outlets facilities/hair-and-beauty-salon offer up to 50c discount on coffee if you bring your own cup.
ECU ENVIRONMENTAL Transport PROGRAMS ECU encourages active forms of travel such Environmental programs have been as cycling, trains, walking and buses to developed to help achieve targets and from campus with the aim of reducing set to reduce ECU’s carbon footprint. air pollution associated with driving. These programs focus on reducing the impacts of the following areas, making More info: ECU a more sustainable organisation. Web: ecu.edu.au/about-ecu/environment Energy SMOKE-FREE CAMPUS ECU aims to be energy efficient by ECU has been smoke-free since 2012 to encouraging staff and students to turn off provide a healthier clean air environment electricity when not in use. We use energy for staff, students and visitors. The smoke- efficient lighting and buildings are designed free initiative applies to all University with passive solar in mind where possible. campuses and facilities including car parks, Water ovals and all University leased premises. ECU is aware that Perth has limited fresh Information and support is available for water and we try to be innovative and anyone wanting to quit smoking. conservative when using water. More info: Our toilets are now all water efficient and/ Web: ecu.edu.au/smokefree or waterless and kitchen and bathroom taps have water saving flow regulators.
41 Your University
STUDENT CHARTER ECU ACT, STATUTES AND ECU is committed to providing a RULES challenging education environment in The Edith Cowan University Act (1984) (WA) which all members of its culturally and establishes the University as a corporate geographically diverse community can body comprising the Council, the members realise their potential. The needs of the of staff and you, the enrolled students. students are our highest priority, and the The Act provides for the governance, University will seek to continuously improve staffing and financial management of the quality of its courses and services to the University. students. In return, ECU invites students to honour their responsibilities to their The internal legislation of the University studies and to contribute to the life of consists of Statutes and Rules (regulating the University. Together, the University aspects of the University’s affairs); and and the student body will strive to ensure the Lands and Traffic By-laws. Information that every graduate has been given about the ECU Act and internal legislation the opportunity to enjoy a fulfilling and of the University is available on the rewarding learning experience which has Strategic and Governance Services promoted their academic, social and webpage. personal growth. It is your responsibility as an ECU student The University has pledged to provide to be aware of, understand and comply all students with equal opportunities, with the University’s Rules, By-Laws and embraces its statutory obligations to and Statutes. guarantee an environment free of racial, This section lists some important rules that sexual, religious, cultural and physical are intended to guide your conduct and discrimination. In addition, the University behaviour throughout your studies at ECU. is committed to the values of integrity, Please familiarise yourself with these. respect, rational inquiry and personal excellence, and the Student Charter is More info: informed by these values. It sets out the Web: ecu.edu.au/centres/strategic-and- standards of provision which students governance-services/overview are expected to assume as members of the University. Web: ecu.edu.au/centres/strategic-and- governance-services/our-services/policy- All students are encouraged to read the full and-legislation/university-statutes-rules- student charter which is available online. and-by-laws More info: Web: intranet.ecu.edu.au/student/ my-studies/rules-policy/student-charter
42 Academic Misconduct Copyright Academic misconduct is unacceptable. Legislation Under the Academic Misconduct Rules The Copyright Act 1968 (Cth) protects the (Students), academic misconduct is exclusive rights of copyright owners (usually, any conduct by a student in relation to the creators of the work, their employer or academic work that is dishonest or unfair, a publisher) to use, publish and otherwise including: exploit copyright material. The copyright • Bribery or Coercion; owner’s permission is generally required to • Cheating in Examinations; deal with copyright material in this way. • Contract Cheating; However, in order to balance the rights of • Fabrication or Falsification; owners and the benefits to the education sector of being able to deal with a wide • Failure to meet required research range of copyright material, the Copyright standards; Act permits use of copyright material • Plagiarism; or without the consent of copyright owners • Unauthorised Collaboration, under prescribed conditions. but does not include conduct which Under the Copyright Act a ‘fair dealing’ with a constitutes an ‘academic breach.’ literary, dramatic, musical or artistic work does An academic breach is as an act of minor not constitute copyright infringement where and unintentional plagiarism, as determined it is for the purpose of research or study. by the University under the Academic Where a work is dealt with for the purposes Misconduct procedures, committed by a of research or study and the portion of the student new to the University. work dealt with is a ‘reasonable portion’ that dealing is a ‘fair dealing.’ A reasonable More info: portion is one article in a journal, periodical Web: ecu.edu.au/centres/strategic-and- or newspaper (or more than one article governance-services/our-services/policy- if on the same subject matter within that and-legislation/ publication); or 10 percent or one chapter of a work published in an edition of 10 pages or General Misconduct more. Where the reproduction is in excess of Any form of general misconduct is the above limits, whether or not it amounts to unacceptable. Under the General a ‘fair dealing’ depends upon several factors Misconduct Rules (Students), ‘general such as: misconduct’ is misconduct, other than • The purpose and nature of the dealing an academic breach or an academic (paid research is not as likely to be misconduct, on University premises or in considered ‘fair dealing’) connection with University related activity • The amount and substantiality of the part (including placements or work integrated being copied (this is qualitative rather learning). than quantitative) More info: • The possibility of purchasing the work Web: ecu.edu.au/centres/strategic-and- within a reasonable time at an ordinary governance-services/our-services commercial price • The effect of the dealing upon the potential market (i.e. whether the dealing is likely to deprive the copyright owner of revenue)
43 Diagrams, tables, graphs, maps, ECU POLICIES photographs and colour plates of artwork Strategic and Governance Services are each complete ‘works’ in their own (university Governance) maintains right. To copy them separately from the the University Legislation and Policy text that they accompany means you are Database – a searchable database of all copying the whole work and need to check of ECU’s policies. As well as keeping the the fair dealing conditions above. policies database up-to-date, University Copies made under the fair dealing Governance publishes a newsletter provisions may not be used for any other which lists changes made to the policies purpose. When material copied under fair database. The policies database webpage dealing is used for any other purpose, the may assist you if you wish to learn more copy becomes an infringing copy. about ECU policies or procedures that may The copyright owner’s permission must be be relevant to you. obtained. More info: In addition to copyright, the creators of a Web: ecu.edu.au/centres/strategic- literary, artistic, musical, dramatic works, and-governance-services/our-services/ computer programs or films may have policy-and-legislation moral rights under the Copyright Act which entail reasonable acknowledgement Privacy Policy and attribution. Learning Advisers and ECU will not disclose personal or health your lecturers/ tutors can help you to information about students to another understand how to acknowledge and student, to people outside the University reference other sources of information. (including parents of students) or to staff Breach of Copyright who have no need for access to the information, unless you authorise the The University takes a very serious view of disclosure in writing. any copyright breaches including the use of any University facilities (such as the IT Exceptions to this general application of system) to infringe copyright. All students the Privacy Policy may include obligations are subject to, and expected to abide by, imposed on ECU by law. The University’s the University policies that are in place to Privacy Policy provides more detail and ensure compliance with the Copyright Act is available from the University Policies 1968 (Cth). Database. You are also advised that legal action may More info: be taken by the owner of copyright against Web: ecu.edu.au/supplemental/privacy students personally if the owner considers that its rights have been infringed by Student Complaints a student. Concerns that you may have about your More info: experience at ECU can often be easily resolved by discussing them with staff. Web: ecu.edu.au/staff/centres/strategic- and-governance-services/our-services/ legal-and-integrity/copyright/ copyright-for-students
44 If you have a complaint about ECU’s Equity Complaints service or administrative practices you are ECU is committed to maintaining a work welcome to discuss your concerns with a and learning environment free from relevant member of staff involved in the harassment, discrimination and/or bullying. service delivery or administration. ECU does not tolerate harassment, If your complaint is not able to be resolved discrimination and/or bullying of any kind. in this way you can lodge a formal University Contact Officers (UCOs) complaint. A Formal Complaint Form and perform an important role by acting as an further information regarding the handling alternative support contact on matters of student complaints at ECU can be related to harassment, discrimination and/ found at the Complaints Resolution and or victimisation. Trained UCOs are located Integrity webpage below. Students wishing on each campus and are available to to lodge an appeal against an academic provide assistance to students and staff result, or request a review of academic who are, or feel that they may have been, progression status, should refer to the steps the subject of bullying, harassment or and deadlines outlined in the 'Requesting discrimination at ECU. The role of the UCO a Formal Review Assessment Results, or is to listen to concerns, explain University Academic Progression Course Status' policies and procedures and provide section of this guide. information regarding services available to More info: assist in resolving the issues of concern. Email: [email protected] ECU’s ALLY Network is a group of like- minded ECU staff who actively and visibly
Web: ecu.edu.au/complaints/ecu-students support the rights and inclusion of LGBTIQ Ask Us keywords: Complaints populations through visibility, awareness raising and activities. You can contact Sexual assault and sexual harassment them for support if you feel as though you At ECU, we have zero tolerance for sexual have be discriminated against based on assault and sexual harassment. Over your diverse sex, sexuality or gender. many years, policies have been developed More info: to prevent sexual assault and sexual harassment and ensure that services are in Web: ecu.edu.au/equity & ecu.edu.au/uco place to support students and staff when Email: [email protected] or they disclose or report an incident. [email protected] To report an incident of sexual assault or Phone: 6304 6170 sexual harassment or for more information Ask Us keywords: Equity complaints, on how to support someone who discloses harassment, discrimination sexual assault and/or sexual harassment can be found on the Complaints Resolution and Integrity web pages.
More info: Web: ecu.edu.au/complaints/overview
45 EXTERNAL ASSISTANCE Freedom of Information (FOI) WA Ombudsman If information is not routinely available, the Freedom of Information Act (1992) If you are not satisfied that the University’s provides you with a right to apply for internal complaint and appeal process documents held by the University; and has been conducted fairly, another a mechanism by which you (and the avenue of review available, is through the public generally) are able to ensure that WA Ombudsman. The WA Ombudsman personal information in documents is is independent and external to the accurate, complete, up to date and not University and does not charge any fees misleading. It is the aim of the University to for services provided. You can complain to make information available promptly and the WA Ombudsman about any decision, outside of the FOI process where possible action or inaction of the University, but only and appropriate to do so. Details of the if the complaint is related to a matter of operation of FOI at ECU can be found in administration and the matter affects ECU’s Information Statement, available you personally. from Strategic and Governance Services More info: Centre (Legal and Integrity) Web: ombudsman.wa.gov.au More info: Ask Us keywords: Ombudsman Web: ecu.edu.au/centres/strategic- and-governance-services/our-services/ freedom-of-information Ask Us keywords: Freedom of Information
46 Student Services and Amenities Fee (SSAF) Some of these services are provided by the Student Guild, others by the University and Under the Higher Education Support Act some jointly by the University and the Guild. 2003 (Cth) legislation, universities may The SSAF revenue is allocated entirely to the charge a compulsory Student Services provision of student services and amenities. and Amenities Fee (SSAF) annually, up to the maximum amount prescribed in More info: the legislation and indexed each year. Web: intranet.ecu.edu.au/student/money- For International students the SSAF is matters/student-service-amenities-fee included as a component of their course fees. Australian citizens and permanent Web: education.gov.au/student-services- humanitarian visa holders are eligible and-amenities-fee for a SA-HELP Loan to defer payment of Web: comlaw.gov.au/Details/C2020C00078 the SSAF. SSAF income funds support services and LIFE BEYOND UNIVERSITY facilities to enhance the student experience Alumni at ECU. For International students the SSAF will continue to be included as a component All ECU students become alumni when they of their course fees. graduate from the University. As alumni we hope you will stay in touch with ECU More info: as we have much to offer you in the years ahead. A strong alumni network Web: intranet.ecu.edu.au/student/money- can be an extremely valuable resource in matters/student-service-amenities-fee opening doors to employment prospects, Ask Us keywords: Student services and business opportunities, social and cultural amenities fee, SSAF exchanges, research leads, personal development and so much more. Allocation of Income from the SSAF As a student, you can start to benefit from A Steering Committee provides advice to the alumni community through the ECU the Vice-Chancellor on the services and Alumni Mentoring Program. Through this amenities provided to ECU students and the initiative, students are paired with ECU best methods for providing these. graduates who are currently working in Membership of the Steering Committee industry, to offer you career insight whilst still includes undergraduate, postgraduate studying. For more information about the and International student representatives benefits and how to access them, or simply nominated by the ECU Student Guild, to update your details, get in touch with a student member of Council, the Guild ECU’s alumni office. President and senior staff of the University. More info: Early in each year, the Steering Committee drafts priorities for expenditure of the SSAF Email: [email protected] income. These priorities are published for Web: ecu.edu.au/alumni feedback from students prior to finalisation. Ask Us keywords: Alumni To date, SSAF proceeds have been allocated to services and initiatives ranging from student social clubs and societies to health, counselling, sport and recreation, student welfare, careers advice, student advocacy, orientation, student support for media, and student representation.
47 Contact P 134 ECU (134 328) E [email protected] W ecu.edu.au
Find us at Every effort has been made to ensure that the information in this publication is correct at the time of ECUjourney production. The information is subject to change from time to time and the University requests the right to add, EdithCowanUni vary or discontinue courses and impose limitations on enrolment in any course. The publication constitutes an edithcowanuniversity expression of interest and is not to be taken as a firm offer or understanding. This publication is intended for school/edith‑cowan‑university Australian citizens and permanent residents only. Some information contained in this publication may not be edithcowanuniversity applicable to international students.
CRICOS IPC 00279B 41378_key2creative_12/20