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Ipassconnect 3.2 for Mac - Release Notes iPassConnect 3.2 for Mac - Release Notes Version 1.3, December 2009 Corporate Headquarters iPass Inc. 3800 Bridge Parkway Redwood Shores, CA 94065 USA www.ipass.com +1 650-232-4100 +1 650-232-4111 fx C o n t e n t s Purpose 1 iPassConnect 3.2 for Mac 1 Name and Version 1 Software Availability 1 Configuration Codes for Mac .................................................................................................................... 1 New Feature Enhancement 1 Support for Ad-hoc Networks (Devices) ................................................................................................... 2 Resolved Issues 2 Improved "Resume from Sleep" ............................................................................................................... 2 Removal of Animated Icon in Menu Extras .............................................................................................. 2 Support for Trailing Spaces in SSIDs ....................................................................................................... 2 SQM Counter Sequence ........................................................................................................................... 2 Support of WEP 40/128 bit ASCII Key ..................................................................................................... 2 Discontinued Feature: Dial/Ethernet Menu Option 2 Technical Requirements 2 Hardware Requirements ........................................................................................................................... 2 Supported Languages .............................................................................................................................. 3 Known Limitations 3 iPassConnect Preferences option causes Mac System Preferences dialog to be reopened .................. 3 iPassConnect menu behavior differs from other Mac menu extras .......................................................... 3 iPass Menu does not support "option-clicking" to reveal network details................................................. 3 Device connections made through the native Airport menu are not reflected in iPassConnect following launch. ...................................................................................................................................................... 3 Known Issues 3 iPassConnect 3.2 for Mac – Release Notes Version 1.3, December 2009 Page 2 2009 iPass Inc. 2 Manually switching from a non-broadcast network to another network fails on the first attempt ............. 3 Following uninstallation, OS X prompts user to "Choose Application" ..................................................... 4 iPassConnect is not transparent to 802.1X enterprise networks .............................................................. 4 User cancellation of the OS X prompt to "join a network" occasionally triggers the "iPassConnect is currently disabled" dialog. ......................................................................................................................... 4 If a network is changed from non-broadcast to broadcast then the hotspot entry is not updated in the Preferred Networks tab. ............................................................................................................................ 4 iPassConnect can take 20-30 seconds to show a connected state following connection to a new device .................................................................................................................................................................. 4 Personal Network WEP Key is erroneously carried-over to connections to other networks .................... 4 Further Information 4 iPassConnect 3.2 for Mac – Release Notes Version 1.3, December 2009 Page 3 2009 iPass Inc. Purpose This document is intended to provide an introductory overview to the iPassConnect 3.2 for Mac client. This includes: a summary of new features; details of the scope of support and testing; known limitations and open issues. The document is intended for customer and partner administrators who wish to evaluate this client for deployment within their organizations. Refer to the iPassConnect 3.2 for Mac Users Guide for information on installation, configuration and usage of the client iPassConnect 3.2 for Mac iPassConnect 3.2 for Mac is an easy-to-use Wi-Fi Connectivity Manager for Mac OS X 10.5 and above. It allows remote users to connect to the Internet through iPass' global network of Wi-Fi providers as well as to ad-hoc networks Name and Version Product Name: iPassConnect for Mac Version Number: 3.2.0.2 File Name: iPassConnect for Mac is delivered as a .dmg disk image file. Software Availability At the time of release, the latest software is available from the following locations: Portal under Service Information > Mobile Office > iPassConnect iPass Trial Account Site: http://www.ipass.com/support/support_guestaccount.html iPass Public Software Downloads: http://www.ipass.com/services/services_software.html These last two links offer the generic client only: a configuration code will be needed with these installers. A code suitable for trial users is provided in the text of the trial account site. Configuration Codes for Mac Customer administrators and users may request a configuration code through the public form available at: http://info.ipass.com/forms/iPassConnectDownload?docid=iPassConnectMac Please note that configuration code requests may take several days to process. When complete, the code will be emailed to the requestor. New Feature Enhancement The features and enhancements introduced in this release of iPassConnect for Mac are listed below. iPassConnect 3.2 for Mac – Release Notes Version 1.3, December 2009 Page 1 2009 iPass Inc. Support for Ad-hoc Networks (Devices) iPassConnect 3.2 lists devices (ad-hoc networks) separately from hotspots (infrastructure networks) and it supports connectivity to these devices to mirror the functionality of the native Airport menu. iPass provides this functionality as a convenience and for consistency of display with the native Airport menu. The limitations of iPass support are confined to confirmation that this feature accurately mirrors the native Apple functionality and not to the network connections which may be made with this functionality as this is beyond iPass' control. iPass does not collect SQM data for ad-hoc networks. Resolved Issues Improved "Resume from Sleep" In iPassConnect 3.1 for Mac is was observed that on occasion, on resume from sleep, the iPassConnect UI would sometimes become unresponsive. This has now been fixed. (Bug 101404) Removal of Animated Icon in Menu Extras iPass received significant user feedback that the animated menu extras icon when connected was too distracting. The icon set has therefore been updated. (Bug 101494) Support for Trailing Spaces in SSIDs iPass has become aware that certain commercial Wi-Fi providers use one or more trailing spaces in their SSIDs, "Wireless@SG " being a real world example from Singapore airport. A bug preventing connectivity to such networks was found in the previous release and it has been fixed in v3.2. (Bug 102149) SQM Counter Sequence The SQM counter sequence was previously seen to occasionally incorrectly increment by two. This is now fixed. (Bug 101772) Support of WEP 40/128 bit ASCII Key iPassConnect 3.2 for Mac now connects successfully to hotspots which are configured with the ―WEP 40/128 bit ASCII‖ security mode. (Bug 101789) Discontinued Feature: Dial/Ethernet Menu Opt ion The Dial/Ethernet menu item has been removed from this release as the number of caveats for normal operation was found to be too great to be realistically supportable. In the versions 3.0 and 3.1, if iPassConnect detected that iPassConnect 2.x was also installed then it displayed a Dial/Ethernet option in the iPassConnect menu. This option would launch the older client for establishing a Dial-up or Ethernet connection. This is no longer present in 3.2. Technical Requirements Hardware Requirements iPassConnect 3.2 is a 32-bit application which is supported on the following platforms: iPassConnect 3.2 for Mac – Release Notes Version 1.3, December 2009 Page 2 2009 iPass Inc. OS X 10.6 (Snow Leopard) OS X 10.5 (Leopard) This release does not support Mac OS X 10.4 (Tiger) or earlier releases. iPassConnect 3.2 requires at least 8 MB free disk space The client has been tested with a range of Mac notebook computers including: MacBook; MacBook Pro and MacBook Air. Supported Languages iPassConnect for Mac is currently offered in US English only Known Limitations iPassConnect Preferences option causes Ma c System Preferences dialog to be reopened When selecting the "iPassConnect Preferences" menu item, the Mac System Preferences dialog is opened but it is followed by the following pop-up message: "To use the 'iPassConnect' preferences pane, System Preferences must quit and reopen." Upon confirmation the iPassConnect preferences are opened correctly. This behavior is common to all 32-bit applications with a preference pane in OS X 10.6 (Snow Leopard). (Bug 100632) iPassConnect menu behavior differs from other Mac menu extras The iPassConnect menu bar icon has a slightly different response to the other menu extras as it needs an independent mouse click (e.g. user cannot click on Airport and then hover over iPass and it also cannot be "command dragged" into a different position. (Bugs 99512, 99851) iPass Menu does not support "option-clicking" to reveal network details The native Airport menu allows
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