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Operation A.B.L.E. 174 Portland Street Tel: 617.542.4180 5th Floor E: [email protected] Boston, MA 02114 W: www.operationable.net Older Workers Rock! We’re Not Done Yet!

A.B.L.E. SCSEP Office Locations:

SCSEP Suffolk County, MA Workforce Central SCSEP Hillsborough County, NH 174 Portland Street, 5th Floor 340 Main Street 228 Maple Street., Ste 300 Boston, MA 02114 Ste.400 Manchester, NH 03103 Phone: 617.542.4180 Worcester, MA 01608 Phone: 603.206.4405 eMail: [email protected] Tel: 508.373.7685 eMail: [email protected] eMail: [email protected] SCSEP Norfolk, Metro West & SCSEP Coos County, NH Worcester Counties, MA Career Center 961 Main Street Quincy SCSEP Office of North Central MA Berlin, NH 03570 1509 Hancock Street, 4th Floor 100 Erdman Way Phone: 603.752.2600 Quincy, MA 02169 Leominster, MA 01453 eMail: [email protected] Phone: 617-302-2731 Tel: 978.534.1481 X261 and 617-302-3597 eMail: [email protected] eMail: [email protected] South Middlesex GETTING WORKERS 45+ BACK TO WORK SINCE 1982 SCSEP Essex & Middlesex Opportunity Council Counties, MA 7 Bishop Street Job Search Workshops | Coaching & Counseling | Training | ABLE Friendly Employers | Resource Room 280 Merrimack Street Framingham, MA 01702 Internships | Apprenticeships | Professional Networking | Job Clubs | Job Seeker Events Building B, Ste. 400 Tel: 508.626.7142 Lawerence, MA 01843 eMail: [email protected] Phone: 978.651.3050 eMail: [email protected] 2018 Annual Report September 2018 At Operation A.B.L.E., we work very hard to Operation A.B.L.E. Addresses the Changing Needs keep the quality of our programs up and our costs down. In FY 2018, 92 cents of every of Older Workers in FY 2018 dollar went to support our efforts to help 92 unemployed mature workers get back to work. GREETINGS! THE FEDERAL DEPARTMENT OF Group. Operation A.B.L.E. has embraced the role We are proud that our efforts far exceed the 65% LABOR estimates that 20 percent of the available of educating employers and lawmakers about the minimum standard set by the Better Business workforce is 55 or over and by 2024, that roadblocks faced by older workers who still want Bureau Wise Giving Alliance. 65% 92% 100% percentage will increase to 25 percent, one in four. and need to work and who have a lot to offer.

For many companies, As part of the Age-Friendly Initiative, we have these numbers have presented to various business groups including linked to our ABLE-Friendly web page in support During the last 36 years, Operation A.B.L.E. has prompted changes in the Boston Chamber of Commerce, Boston of Operation A.B.L.E.’s mission of providing evolved in times of high unemployment, slow % the way they retain Convention Center, Connexion, New England employment opportunities for job seekers 45 and economic times and now changing demographics, and recruit workers. Human Resources Association, North Shore and older in Massachusetts and New Hampshire. by creating programs that will meet the needs of 25 They are embracing South Shore Chambers of Commerce and the Small Our Board Chair, Lydia Greene, wrote an op-ed for our older job seekers and our employer community. According to the U.S. Bureau of Labor Statistics, Older Workers the fact that an age- Business Association. Operation A.B.L.E. presented the Boston Business Journal that was very well 55+, will make up 25% of the In this Annual Review, we will introduce you to a workforce by 2024. diverse workplace is testimony in support of House Bill 3153 and received, “Viewpoint: New Approaches Needed few of our Employer Partners, Graduates’ success an asset. Senate Bill 985 that addressed the issues of credit to Address Workforce Challenges,” outlining stories, a recap of our Annual Starfish Gala and In the last year, Operation A.B.L.E. has been reporting by employers and age discrimination how businesses need to develop successful recogize the amazing donors that help support our working to raise awareness of how important it is against the long-term unemployed, respectively. strategies to leverage the experience of older mission of “Getting Older Workers back to Work.” to be an age-friendly employer. I joined the City of We also voiced our support for the legislature’s five workers to address today’s workforce challenges. Boston’s Commission for the Elderly’s Age-Friendly percent set aside for workforce training that will Overall, changing times are bringing significant Best regards, Campaign and both Lydia and I participated in the benefit unemployed workers who need training. challenges to both older workers and businesses.

Governor’s Council on Aging Employment Working I am proud to say that 50 plus companies have Lydia Greene Joan Cirillo Board Chair President & CEO

A.B.L.E. by the Numbers Hashtag Campaign

FY ‘18 Revenue Sources FY ‘18 Revenue Expenditures Launched in September 2018 to celebrate and bring awareness to older workers through social media with 3 NEW #hashtags #NotDoneYet #FavoriteOlderWorkers #OlderWorkersRock

Empowering Job Seekers 45+ 1 Free Information Sessions A.B.L.E. Programs Prepare Mature Workers Every Wednesday @ 10:00 AM 174 Portland Street, 5th Floor, Boston, MA for Today’s Workforce Environment Call for details: 617-542-4180 Visit our website: www.operationable.net

Operation A.B.L.E. offers workforce training programs designed to correspond to jobs and requirements employers are looking for today. Our programs have evolved over the years as the needs of the workforce and employers have changed. We strive to prepare mature adults to succeed in an age-diverse workplace, whether as a receptionist, manager or director of a department. Their new or enhanced skills, combined with the students’ wealth of life experiences and maturity, enable the students’ to be successful and Resources & Support productive in almost any working environment. Sometimes a job seeker just needs a few hours with a good coach to get focused on a job search strategy. We have several great job coaches with whom job seekers 45+ can work. ABLE Beginnings Medical and Healthcare Office Training A mature worker may have experience, but need a Addresses the needs of mature workers whose Prepares older workers for the growing number of little help to sharpen workplace skills and job search Resource Room Operation A.B.L.E. has an active Resource Room previous work experience did not prepare them to use jobs in the healthcare industry. It covers medical techniques. For these reasons we offer: located at our headquarters at 174 Portland Street. computers and modern office software. It also focuses terminology, and regulatory information and medical It is open every day to job seekers 45+ from 2-5 PM. on today’s job search standards such as preparing office procedures. Short-Term Training Classes Available for a modest fee to brush up on the Work stations are available to update your resume, electronic resumes, use of social media and the internet Microsoft Office Suite, as well as training in digital file apply for jobs, or test your Microsoft Office skills as the medium for applying and looking for jobs. Senior Community Service Employment on our Kenexa testing software. This is the same Program (SCSEP) management and how to more effectively use Outlook Skills2Work Operation A.B.L.E. manages this federally funded tools. Participants can also learn how to use social testing software used in many staffing agencies Provides mature workers who have worked with program for unemployed job seekers 55 and older who media and other social media tools. and you can get immediate results so you will computers in an office environment a deeper are committed to finding a job. Participants must meet know which programs you know well and which understanding of the world of MS Office, Outlook, federal low-income guidelines. They are paid a minimum Computer Workshops & Personalized Job need more study. and Quick Books. It also focuses on customer relations wage stipend for up to 20 hours a week and are provided Search Training A.B.L.E.’s Job Resource Center Program is a no cost and honing communication skills. job search assistance and employment training. Job Opportunities program available to Boston Neighborhood residents We see ourselves as the conduit between job and most SNAP recipients. Students must already have seekers 45+ and employers, and so we host working knowledge of technology, but need to update events throughout the year to bring employers their existing skills. The Resource Center offers a mix and job seekers together. Our website, www. of computer skills training and job search skills. operationable.net, is a resource job seekers and employers should visit regularly. It features a list of over 50 Age-Friendly employers, links to register for our free info sessions, special events and program announcements, job search articles and much more. Some event examples include: Job Fairs, A.B.L.E. Showcases, Networking Events, Job Search Workshops, Industry Panels, and Starting Your Own Business.

2 Operation A.B.L.E. Empowering Job Seekers 45+ 3 Employer Profiles Solid Supporter & Performers Partnerships & Participants MGH’s Steven Taranto & JoAnne Meyer Meg Barhite, Ethos & the A.B.L.E. Interns

Meg Barhite (L), with SCSEP Participant Paul Farber (Center) and Boston Money Management Program Manager, David Ross.

Steven Taranto, Director of Human Resources, seen here with A.B.L.E. graduate JoAnne Meyer, who was recently hired as a Patient Service Coordinator at MGH.

IN THE LAST YEAR, Massachusetts General Hospital A.B.L.E.’s Medical Office Training program are especially MEG BARHITE, Director of Counseling and Support “In short, the Operation A.B.L.E. participants at Ethos has hired 13 graduates of Operation A.B.L.E.’s training well suited to work at the medical institution. I find Services for Ethos Care, has worked with Operation have increased the program’s capacity in a very large programs. MGH is a solid supporter of Operation that A.B.L.E. grads are proud of what they have learned A.B.L.E. for the last six years, hosting internships for and very meaningful way. Their addition to the program A.B.L.E and according to Steven Taranto, Director and eager to put their training to work, and open to graduates of the Skills2Work and SCSEP programs. has added enhanced organization, efficiency, customer of Human Resources, the reason is simple: “A.B.L.E. learning more.” “We have had four different Operation ABLE participants service, and data fidelity. Our Operation A.B.L.E. graduates are well prepared and motivated, and they A.B.L.E. alumni at MGH are noted for being solid this year, two from the Skills2Work Training Program participants have become key members at Ethos and fit in well with MGH’s philosophy of maintaining a performers who don’t rattle easily, and often serve as and two from SCSEP. Combined, these participants we are deeply grateful for the support of each individual multi-generational workforce.” He added, “Graduates of mentors to younger co-workers. have donated 877 hours of service to Ethos to date. participant and for our partnership with Operation The Independent Sector values one volunteer hour in A.B.L.E. as an organization!” Massachusetts at $29; this means that Operation A.B.L.E. has provided $25,433 in in-kind services to this agency.

These leading Companies support Operation A.B.L.E.’s mission of providing A.B.L.E. Friendly Employers employment opportunities for job seekers 45+ in Massachusetts.

4 Operation A.B.L.E. Empowering Job Seekers 45+ 5 Student Profiles Graduation 2018

Charlie Cross CHARLES CROSS WORKED FOR 24 YEARS for a local fashion house responsible for all aspects of office management, sales and processing orders. When the company went out of business,“I had plenty of experience, but the business was not computerized. We did everything with pen and paper,” Charlie said. He enrolled in A.B.L.E. Beginnings and learned the basics and continued into the Skills2Work program. Armed with confidence and skills and the support of the A.B.L.E. staff, Charles got a job he enjoys, Office Manager for the Tom James Company. On June 15, 2018, Operation A.B.L.E. graduated 102 participants who had completed one of three training courses and internships this year. In total 1,116 job seekers came to Operation A.B.L.E. to take classes, see a job coach or attend one of our events. Even with the low unemployment Darneese Carnes rates, Operation A.B.L.E. continues to see an increase in interest from DARNEESE CARNES HAS A NEW JOB, thanks in large older workers who are still unemployed, underemployed or looking to part to help she received from Operation A.B.L.E. change to more stable employment. Darneese’s journey started with the loss of her job after caring for her terminally ill sister. She was in a financial tailspin when she came to A.B.L.E. and was accepted into the Senior Community Service Employment BENEFITS OF HIRING AN OLDER WORKER Program (SCSEP). With the help of A.B.L.E. staff, she was able to improve her office skills, develop a strong Older workers are: Older workers: resume and interviewing techniques and land a good · Reliable · Have vision paying job with Boston Duck Boat Tours. · Competent · Have a strong work ethic Darneese said, “I cannot say enough about the staff · Collaborative · Have perspective and programs at Operation A.B.L.E. I was in a very dark · Make great mentors · Perform well place, but the help and support I received brought me back into the light.”

These leaders in the business community support Operation A.B.L.E.’s AGE-Friendly mission. A.B.L.E. Friendly Employers For more information, visit https://operationable.net/able-friendly-employers

6 Operation A.B.L.E. Empowering Job Seekers 45+ 7 OPERATION A.B.L.E. 2018 A.B.L.E. in the News In FY2018, telling the story about the issues facing mature workers continues to reach statewide and national audiences. This year also saw an increased use of social media to spread the word about age issues in the workplace and positive achievements of A.B.L.E. participants. G Operation A.B.L.E.’s Annual Starfish Thrower Gala A honored the mighty Boston Red Sox organization for H the many good works they do for the community in general, and older workers in particular. The Red Sox organization is an Age-Friendly employer known for its Workers ready, willing recruitment and hiring of older workers. The Starfish award was accepted by Amy Waryas, Senior Vice at A.B.L.E. President for Human Resources and several Red Sox April 30, 2018 – Boston Herald (MA) B employees who have worked for the organization for A booming economy that has benefited businesses and the over 30 years. unemployment rate for many isn’t working for everyone. Once again, Operation A.B.L.E. was honored to have Instead of matching the pace of declining rates, workers over Emmy Award winner Susan Wornick as Emcee and 45 in Massachusetts now have higher unemployment rates than their age 25-44 counterparts. Auctioneer. The former anchor and reporter for WCVB- For those over 45 entering or re-entering the workforce TV kept things lively as she auctioned and entertained after an absence, “There are myths that exist that don’t seem bidders to raise money for Operation A.B.L.E.’s to go away,” said Joan Cirillo, CEO of Operation A.B.L.E., a workforce training programs. I Boston-based nonprofit dedicated to providing training and employment services to older job-seekers. “They say that you C D E J can’t teach an old dog new tricks, that older workers aren’t No Boom Time for tech-savvy, that they lack stamina.” Boomers – Unemployed Older Workers Not Benefiting January 6, 2018 F K Older unemployed workers have not benefited as much as younger workers from the strong economy. And retraining programs are struggling to help the problem. State employment numbers that older unemployed workers have not benefited as much as younger workers from the strong economy. And retraining programs are struggling to help the problem. Program helps those over 45 jump back into the job market L March 2018 – CNBC A booming economy that has benefited businesses and the A: Gala Emcee, Susan Wornick, B: Gate A,C: (L-R) Ann and Dick Anderson, Linda and David Austin and Steven Pascal, D: A.B.L.E. Board Chair Lydia Greene, E: Ruth Ann (Rickie) Moriarty, F: (L-R) Susan Wornick, unemployment rate for many isn’t working for everyone. Instead Amy Waryas, Joan Cirillo and Lydia Greene, G: Alice Greene and Joan Cunnick, H: (L-R) Lydia Greene, of matching the pace of declining rates, workers over 45 in Jeanine Hamilton, Aaron Greene, and Doris Jurisson, I: (L-R) Jane Ahern-DeFillippi, Hanna Wright, Kelli Lefler Massachusetts now have higher unemployment rates than their and Mike Festa, J: (L-R) Angel Miranda, Liz Tinsley, Rick Ellis, Amalfi Ginnetty, Mark Gyurina, Paul & Marilyn age 25-44 counterparts. Piket, K: (L-R) Tarnya Jones-Jenkins, Gerry Van, Dave Pearson, Dick Taylor and Zoleka Taylor, L: Ted Hoff 8 Operation A.B.L.E. Empowering Job Seekers 45+ 9 Operation A.B.L.E. Gives Thanks to: Our Government, Corporate, Foundation and Individual Contributors!

Government Funders Corporate, Foundation & $1,001 - $5,000 Massachusetts General $250 - $500 Under $250 Sister Eileen Finnigan Elizabeth Tinsley City of Boston-Mayor’s Office Individual Donors AARP MA Hospital Mark Backon AAA Northeast In memory of Enery Martinez Lisa Tracy of Workforce Development Over $50,000 David Abelman & Marilyn Maximus Foundation Arthur E. & Janet Banks Dolores Alberghini Myriam Forero Karen L. Turner City of Boston-Neighborhood United Way of Massachusetts Weil-Abelman Morgan, Brown & Joy, LLP Jeanne L. Benoit Jane Ahern-Defillipa Kathy Gallery Misako Uda Jobs Trust Bay and Merrimack Valley Action for Boston Commu- Professional Staffing Group, Inc. Charles G. Buyer Anonymous (2) Neil & Barbara Gold Gerald Vann Commonwealth of MA nity Development Mary Ellen Radtke Peter J. Gorham Department of Elementary Community Work Services Andrew & Meg Barhite Mimoza Vreka $10,001 - $50,000 Agnes M. Lindsay Trust & Secondary Education Rasky Partners, Inc. Richard W. Curtis Suzanne T. Barrett Shane Jerry Grady Amy Waryas Amelia Peabody Charitable Aigner/Prensky Marketing Commonwealth of MA Matthew Shadrick Peter & Hinda Drotch Dave Bassett Maureen Gray Joan Whitaker In memory of Fund Group Executive Office of Elder Clinton H. & Wilma T. In honor of Lydia Greene Michael & Donna Beaulieu Tricia Griffin-Carty Mary E. Deload Affairs Bank of New York Mellon, Richard & Ann Anderson Shattuck Charitable Trust Alonzo Ellis Laila Habib Deborah L. Whiting Harriet B. Bayley Trust Sylvia L. Beville Economic Development & Atrius Health Glenn & Bridget Stewart Marvin Gilmore Helen Bickford Greg Haig George & Ellen Zeller Industrial Corporation of Eastern Bank Berkshire Bank Steven Taranto Charles Glick William & Lisa Hawley Mary L.Zimmerman Boston (EDIC) Liberty Mutual Foundation Patricia Blake Boston Children’s Hospital TD Charitable Foundation JVS ABAWD/SNAP Global View Communications Valeda Britton Jeanine R. Hirst State Street Foundation Boston University’s Human Massachusetts Department The Boston Foundation George & Margaret Gray Kevin Honan In-Kind Goods and Services Tufts Health Plan Resources Policy Institute Kenneth Brown of Workforce Development The Caleb Loring, Jr. and Carmine Guarino William A. Brownstein Susan Horan Aigner/Prensky Marketing Bushrod H. Campbell & Adah Rosemary M. Loring 1997 Massachusetts Rehabilitation Christie Jacobs Group F. Hall Charity Fund Mark E. Gyurina Denise Brzezinski Commission $5,001 - $10,000 Charitable Lead Unitrust Bain Capital Jeanine Hamilton Kara Buckley Leslie Joannides-Burgos North Shore Workforce A.C. Ratshesky Foundation Cambridge Savings Bank The Cruz Companies Doris Jurisson Wayne F. Jones Bank of America Investment Board Adelaide Breed Bayrd David & Joan Cirillo Bonnie Bystrek Stephen & Mary Jane Lenhardt Dr. George & Myrsini Karkazis James Brown South Coastal Career Foundation Citizens Bank $501 - $1,000 Robert Callahan Development Administration David Loring Linda J. Lerner Boston Red Sox Foundation Boston Red Sox James & Shirley Curvey Associated Industries of MA Lisa E. Carbone USDA SNAP Employment & MASCO Services, Inc. Jay Levin & Katherine Burns Compliments Food Truck Brookline Bank Delta Dental of MA David & Linda Austin Robert H. Carpenter Training Program Partners Health/Spaulding Mark Luckman Food Truck Festivals of Fidelity Investments Fiduciary Trust Company Cambridge Trust Company Kelly Ciano U.S. Department of Labor, Rehabilitation Services America Timothy Conant Richard Ludwig Employment & Training Frederick E. Weber Charities GE Healthcare Larry & Atsuko Fish Dr. Victor J. Skowronski Maura McLaughlin, Esq. Harvard Pilgrim Health Care Administration Harvard Pilgrim Health Care Greenberg Traurig, LLP Fred & Graceann Foulkes Judith Connolly Robert R. & Eileen Spellman Colleen Moran iHeart Entertainment People’s United Community Lydia Greene Ari Gray Joan L. Cunnick State Street Foundation Marilyn S. Morgan Museum of Fine Arts, Boston Foundation Hamilton Charitable Nicholas Curie Charles R. Laverty, Jr. Matching Gift Program Phyllis W. McGillicuddy Foundation In honor of Dick Tufenkjian Stephen D. Currier Joel & Sherri Nemirow Operation A.B.L.E. Charitable Trust Barbara Sullivan In honor of Joan Cirillo Board of Directors Harvard University Ruth Ann Moriarty Michael Danubio Pitney Bowes Foundation Miriam Sullivan Douglas Orciani Seaport Boston Hotel John & Virginia Kaneb New England Baptist Frank & Linda DeAngelo Andrew & Maureen Judy Parisella John H. & Naomi Tomfohrde Carole McDonough Hospital Gregg Dennison Steven Taranto Foundation Thurnauer Debra Sue Poskanzer Laura J. Niles Foundation Winston & Charlotte Richie, Jr. Leonard DiFranco Tiffany & Co. Judith M. Serode Marion L. Decrow Memorial Dick & Joan Tufenkjian Francis & Elaine Donovan Tufts Health Plan Carol Sexton Foundation Michael & Kitty Dukakis Brenda R. Thompson Stuckey Eastern Bank Charitable Foundation Harold W. Taylor Shirley H. Fickett Charles Tharp Bill Fine/WCVB Channel 5 Lewis M. Finfer 10 Operation A.B.L.E. Empowering Job Seekers 45+ 11 And thanks to all of our Community Partners Board of Directors A.B.L.E. Staff FOUNDER Esmael Abdulkerim Amalfi Ginnetty Marilyn Piket ABCD, Inc. Cultural Survival Inc. Lynn Housing Authority Salem State University Ezra Merrill (1909 - 1985) IT Systems Administrator SCSEP Employment Spcialist Internship & Development Specialist ABCD Fuel Assistance Danvers Community YMCA Lynn Museum and Historical Society Salisbury Council on Aging HONORARY CHAIRMAN Patrice Ball Kristin Gorrie African Community Economic Department of Unemployment MA DCR – Maudslay State Park Salvation Army, 23 Vernon Street James C. Curvey* Program Manager, SCSEP Regional Manager – NH Paul Piket Development of New England Assistance Margaret Fuller Neighborhood Salvation Army, 1500 Washington Street Fidelity Investments A.B.L.E. Job Resource Center Claudine Guerrier Training Specialist (ACEDONE) Donovan School House Inc. David Bassett SNAP Outreach Coordinator Joslyn Portier Salvation Army - Chelsea BOARD OFFICERS Adecco Dracut Council on Aging Massachusetts Association Minority Law A.B.L.E. SCSEP Director SCSEP Employment Specialist – Salvation Army - Haverhill Chair Mark Gyurina African Community Education DTA Department of Transitional Enforcement Officers Chief Program Officer Norfolk/Worcester Salvation Army – Lynn Citadel Lydia Greene Shirley Baker Agape Ministries Thrift Shop Assistance, Malden Massachusetts Audubon Society – Assessment Specialist Joyce Reekie Salvation Army - Newburyport Tufts Health Plan Donny Hampton Age Friendly Boston Blue Hills Trailside Museum Earl M. Bourdon Center Seaside Sustainability Inc. Charles (Keith) Benton Office Assistant SCSEP Employment Specialist – American Southeast Asian Education Massachusetts Audubon Society - Vice Chair Norfolk/Worcester El Centro Youth Program/ Catholic Social Security Administration – SCSEP Regional Manager – Wayne Jones Counseling Oak Knoll Charities Manchester Steven Taranto Boston Program Manager, A.B.L.E. Terri Rongitch Andover Elder Services Massachusetts Eye and Ear Hospital Massachusetts General Hospital Elderly Affairs Commission, Boston Social Security Administration – Charlie Birchimeier Beginnings SCSEP Employment Specialist – Asian American Civic Association Essex/Middlesex Counties Emmanuel Gospel Center Inc. Massachusetts General Hospital Portsmouth Treasurer SCSEP Area Program Manager – NH Tarnya Jones-Jenkins Atrius Health Emmanuel Music Inc. Massachusetts Senior Action Council Somali Development Center Guale Valdez Keith Boyle SCSEP Admin Assistant Hyacinth Sankey Baby Steps Family Assistance Training Specialist – A.B.L.E. Employment and Training Resources – Mayor’s Office of Returning Citizens South Cove Manor Nursing & Mattapan Community Health Center Class Administrative Assistant Samira Karrar Berlin & Coos County Historical Society Framingham Medical Academic & Science Beginnings Rehabilitation Center Secretary Kathryn Brown SCSEP Employment Specialist – NH Berlin Housing Authority Ethos Community Organization (MASCO) Darlene Savageau South End Technology Center Carmine M. Guarino SCSEPF Employment Specialist – NH Kate Kozisky Boston Arts Academy Foundation Executive Office of Elder Affairs Monadnock Humane Society Southern New Hampshire Services Inc. SCSEP Employment Berkshire Bank Barbara Chervin SCSEP Employment Specialist - Specialist – NH Boston Career Link Families In Transition (FIT) Museum of Fine Arts - Boston Southwest Boston Community Senior Training Specialist, Skills2Work Essex/Middlesex Counties Boston Centers for Youth & Families, Family Nurturing Center MWV Children’s Museum Development Corp. DIRECTORS & Medical Office Training Diane Smith Benetta Kuffour SCSEP Employment Specialist – Vine St. Community Ctr. Family Outfitters N.H. Food Bank (N.H.F.B.) Spaulding Rehabilitation David Abelman Joan Cirillo SCSEP Employment Specialist – Essex/Middlesex Counties Boston Children’s Hospital Family Promise Metrowest N.H. Works State Street Corporation Delta Dental of MA President & Chief Executive Officer Norfolk/Worcester Boston Commission on Elderly Affairs Nashua Association for the Elderly Inc. Karen Sowsy Fenway Community Development St. Chrysostom’s Episcopal Church Ann S. Anderson* Robert Crews Stephanie Legatos Boston Medical Center (BMC) Nashua Police Athletic League (NPAL) SCSEP Regional Manager - Fenway Health St. Francis House Blue Cross Blue Shield of MA, Retired IT Technical Support Career & Job Search Coach Health Net Norfolk, Metro West & Worcester Friends of Access Nashua Nashua Soup Kitchen & Shelter Inc. St. Joseph’s Community Service - M.O.W. John Cross Richard Ludwig Counties Boston Neighborhood Network Friendship Works Neighborhood Health Plan St. Mary’s Center for Women and Kelly L. Ciano Database Analyst & Skills2Work Chief Financial Officer Television (BNN-Roxbury) Knowledge Link Donna Steinberg Frisbie Memorial Hospital (FMH) New England Baptist Hospital Children Assistant Paula McCarron Boston Public Schools East Zone Family SCSEP Employment Specialist – Gather for a Hunger Free Community Newport Senior Center Inc. Tailored for Success Joan Cunnick Steve Currier SCSEP Employment Specialist - Resources -- Dorchester Norfolk, Metro West & Worcester Georgetown Housing Authority Norfolk County Veterans’ Services Tails to Freedom Inc. (T2F) Marsh & McLennan Agency LLC Job Developer Woburn Counties Boston Public Schools Welcome Center North Country Center of the Arts / The Bridge House Inc. – Roxbury Gloucester COA (Rose Baker Senior Richard W. Curtis Louise DeBlois Angel Miranda Virginia Swanson Center) Jean’s Playhouse The Caleb Group Foundation SCSEP Employment Specialist – Payroll Manager & SCSEP Program Boston Recovery Learning Community State Street Corporation SCSEP Employment Goodwill Clothing Collaborative North Country Council The Cambridge Homes Coos County, NH Assistant Specialist – NH Boston Rescue Mission Martha Dean Gorham Historical Society North Shore Career Center The Caregivers Inc. Rick Ellis Claire Murray Elizabeth Tinsley Boston University Eastern Bank Gorham Public Library (GPL) Northeastern University The Dimock Center Communications Coordinator SCSEP Regional Manager - A.B.L.E. Receptionist Boston University Medical School Grace Center Inc. Northern American Indian Center The Roxbury Presbyterian Church Michael Festa Jill Fainberg Essex & Middlesex Counties Brookline Senior Center Mimoza Vreka Grace Episcopal Church of Boston Impact Center AARP MA Area Program Coordinator - William Nadler Senior Accountant Bulfinch Temporary Services Nuestra Comunidad Development Norfolk/Worcester Senior Training Specialist, Incumbent Grafton County Senior Citizens Council The Upper Room - A Family Resource Fred Foulkes Linda Williams Caleb Interfaith Caregivers Corporation Greater Lawrence Community Action Center Shirley Fickett Workforce Training & Facility Employment Specialist – Cambodian Mutual Assistance Boston University Council Office of Mayor Martin J. Walsh The Way Home (T.W.H.) Program Manager, Skills2Work & Administrator Suffolk County Association Leslie Joannides-Burgos Habitat for Humanity ReStore Office of Workforce Development (OWD) Town of Franklin Medical Office Training Janeen Noyes Cambridge Economic Opportunity Regina Wright Open Pantry of Greater Lowell Town of Littleton Brookline Bank Myriam Forero SCSEP Employment Specialist - NH Committee -- CEOC Help for Abused Women and Children IT Technical Support (HAWC) Pathways Adult Education and Tri County Community Action Program Maura D. McLaughlin, Esq. Finance Manager Dave Pearson Cambridge/Somerville Legal Services Highlands Coalition Training Inc. (TCCAP) Morgan, Brown & Joy, LLP Ron Genzale Job Coach & Resource Specialist Camfield Tenants Association Inc. Hillsborough County Nursing Home Portsmouth Submarine Memorial Tufts Health Plan SCSEP Program Specialist Cape Ann Art Haven Association Inc. Colleen M. Moran Hire Partnership United Teen Equality Center UTEC Spaulding Rehabilitation Network Career Center of Lowell Professional Development Collaborative Hope House Inc. United Way of Tri County Career Place Project Bread Ruth Ann (Rickie) Moriarty** And to Our Wonderful Volunteers Huggins Hospital Urban League of Eastern Massachusetts Career Solution Project Hope Operation A.B.L.E., Retired Immigrant Family Services Institute Valleyworks Career Center Juanita Allen Chad Cotter Judy Parisella Career Source Pyramid Builder Associates Inc. Justice Resource Institute Inc., Victory Programs Inc. Douglas Orciani DHR – Commonwealth of MA Boston Medical Center JP Marketing NE Child and Family Services DBA Strive Quincy College Villa Crest Nursing and Retirement Veritude Beth Baker Richard Curtis Annette Peels Circle of Nations Enterprise Keene Public Library Quilts of Valor Center (VCNRC) Boston Public Health Commission State Street Corporation Executive Office of Elders Affairs Development Trust Corp Janet Prensky Keene Senior Center Quincy Career Center Watch Inc. Commonwealth of Massachusetts Aigner/Prensky Marketing Group Arthur A. Berarducci, Retired Porshia Gray Janial Robinson KNF&T Ray Fre Senior Center Wayside Youth and Family Support Boston Commission on Affairs Dress for Success Claremont Soup Kitchen (CSK) Winston H. Richie, Jr. John Bray Real Kidz Boston White Horse Addiction Center Inc. of the Elderly Lawrence Council on Aging Harvard Medical School Barry Rock Community Action Inc. Refugee & Immigrant and Assistance John Hancock Life Insurance Company, Lawrence Public Library Whittier Street Health Center Patricia Griffin-Carty Boston Medical Center HealthNet Community Labor United Center Retired Marc Cirino Lowell Association for the Blind Women Connecting Affecting Change Griffin-Carty Communications Plan Community Work Services Rockingham Nutrition Program-MOW (WCAC) Bridget A. Stewart, LPD, MBA ACE Staffing Lowell Council on Aging Colleen Moran Lynn Stewart Computer Technology Assistance Corps Roxbury Multi Service Center YMCA of Greater Londonderry Steward St. Elizabeth’s Medical Center Tim Conant Lowell Day Nursery Association Spaulding Rehabilitation New England Baptist Hospital (CTAC) Salem Maritime National Historic Site - Harvard University Lowell Housing Authority YMCA Training, Inc. D. Richard (Dick) Tufenkjian* Conway Area Humane Society National Park Service Dan Neri Marcia Taylor Lowell National Park Sweetheart Plastics, Retired Tom Corrigan Cradles to Crayons Salem Parks & Recreation and Massachusetts General Hospital Tufts University Lynn Community Connections Coalition Hire Partnership Crotched Mountain Residential Services Community Service PRESIDENT & CEO Lynn Council on Aging/GLSS Joan Cirillo 12 Operation A.B.L.E. *Past Board Chair Empowering Job Seekers 45+ 13 **Past CEO