Cornwall-Care-Services-Directory
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2017/18 Cornwall Care Services Directory > Home support > Specialist care > Care homes > Useful contacts The independent guide to choosing and paying for care www.carechoices.co.uk Contents Introduction 4 How to use this Directory A message from Cornwall Council 5 Helping you to stay independent 5 Local services, equipment and solutions Where do I start? 16 First steps and assessments Services for carers 19 Assessment, benefits and guidance Care in your own home 20 How it can help Living with dementia at home 21 Residential care in Cornwall 52 Family support, respite and services Comprehensive listings by region Paying for care in your home 28 Useful local contacts 68 Understanding your options Useful national contacts 70 Home care providers 29 A comprehensive list of local agencies Index 72 Housing with care 35 Essential checklists The different models available Home care 27 Specialist services 37 Care homes 42 Disability care, end of life care and advocacy Residential dementia care 44 Care homes 41 Types of homes and activities explained All the listings in this publication of care homes, care homes with nursing and Paying for care 45 home care providers are supplied by the Understanding the system Care Quality Commission (CQC) and Care Important information 48 Choices Ltd cannot be held liable for any errors or omissions. Further help and information To obtain extra copies of this Directory, free of charge, call Care Choices on 01223 207770. This Directory is available electronically at www.carechoices.co.uk Alternative where there is a Browsealoud option for those requiring the formats information in spoken word. Visit www.carechoices.co.uk for further assistance with your search for care 3 Introduction Welcome to this edition of the independent Support or care to remain living in your own Cornwall Care Services Directory, which home may be the option that best suits your contains information for adults looking for circumstances. Ideas to make life easier at care or support within the county, whether home are explored, starting on page 5 and they are paying for it themselves or receiving a list of local home care providers begins on support from the council. page 29. Staying as independent as possible is If you are unable to remain at home, you important to everybody. This Directory may want to consider a housing with care contains information about the care and scheme (see page 35) or residential care. support services available to enable you to Comprehensive lists of care homes and care do this when remaining at home, moving homes with nursing in Cornwall start on page into a housing with care scheme, or within a 52. care home or care home with nursing. In this Directory, you will also find important Your first step to accessing services is to information about care decisions, including arrange an assessment with your local Adult finding care in another county, making a Social Services department to establish your comment or complaint about a service and specific needs. This is free, irrespective of how solicitors can help you. your income and available to all. More details are provided on page 16. The assessment Finding care options in your will determine whether you are eligible for area financial support via a Personal Budget, which may allow you to buy in your own This Directory offers a telephone and support and take control of your situation. website service allowing you to search Often called ‘personalisation’, this model by postcode or region for care homes, of social care puts you at the centre of the care homes with nursing and home care process. providers that meet your requirements across the country. Your search can be Alternatively, your circumstances may mean sent to you by post or email, or discussed you are classed as a ‘self-funder’, with the with you over the telephone. If you are means to pay for your care. This is discussed searching online, the results can be saved on page 28 for those paying for care at home and emailed to others. You can also view and 45 for those paying for residential care. an electronic version of this Directory on the site and have it read to you by using the ‘Browsealoud’ function. Whatever your care needs, this Directory and the Care Choices’ telephone and website service will be able to point you in the best direction, however you would like care information presented. Please call 0800 389 2077 or visit www.carechoices.co.uk 4 For assistance with finding care and support, call Care Choices on 0800 389 2077 A message from Cornwall Council Cornwall Council’s Children, Families and The Directory includes: Adults Directorate has responsibility for • support at home; providing social care to adults in Cornwall, • leisure activities; as well as providing children’s social care, • getting around; and support to schools. We help adults with • health and wellbeing; eligible social care needs, find care and • work, learning and volunteering; support so they can live as independently as • advice, information and money matters; possible in their own homes. These may be • staying safe; older people, people with physical disabilities • caring for someone; and or learning disabilities and mental health • housing and care homes. service users. We also provide support for carers who look after relatives or friends who In many cases, we work with organisations can’t manage on their own. in the community, or health colleagues, to support people to live as independently as Social care support includes: they wish to. • making sure you eat well and look after yourself; The Care Act will have an impact on the • help with day-to-day living; services we provide and the way those • ensuring your emotional wellbeing and services are delivered and charged for. For mental health are good; and more information on the Care Act, go to • supporting your family and friends to care www.cornwall.gov.uk/careact for you. Adult Social Services You can also use the online Cornwall Children, Families and Adults Community Directory County Hall, Treyew Road, Truro TR1 3AY (www.supportincornwall.org.uk) to find Tel: 0300 1234 131 help from community and voluntary groups. Helping you to stay independent Services developed in partnership groups; with the voluntary sector • befriending, visiting and telephone contact services; Adult Social Services works with and funds • support schemes to help people being voluntary and community organisations discharged from hospital; to supply preventative care services. These • support for carers; are a vital form of support and help to • respite care; maintain independence, social inclusion, and • advocacy, information and advice; and delay or avoid the need for more statutory • handyperson schemes. interventions. Day care centres Examples include: • day services, lunch clubs and social Many people can feel lonely or isolated Visit www.carechoices.co.uk for further assistance with your search for care 5 without an opportunity to fill their days with meaningful activities. Research has shown Other day centres that one way to alleviate loneliness and Caradon Mental Health Resource Centre promote wellbeing and independence is to The Coach House, Trevillis House, provide regular social contact and a focus for Lodge Hill, Liskeard PL14 4EJ activities. Tel: 01579 347651 Day care centres give people the chance Carleen Care Centre to change their routine, meet new people, Wheal Vor, Carleen Breage, take up an activity or receive specialist Helston TR13 9NP services such as chiropody or hairdressing. Tel: 01736 763604 There is a wide variety around the county, catering for older people, people with mental Carol Spinks Homecare health conditions, learning disabilities and Offices Room 6, 12-14 Fore Street, dementia. Saltash PL12 6JL Tel: 01752 844832 Centres can be as important for carers as those attending as they allow for a regular Hayle Day Care Centre break from caring. Commercial Road, Hayle TR27 4DE Tel: 01736 755000 Age UK day centres Pengarth Day Centre Age UK Cornwall & The Isles of Scilly Morrab Gardens, Penzance TR18 4DA Boscawen House, Tel: 01736 364307 Chapel Hill, Truro TR1 3BN Tel: 01872 266383 Reflections Parkhenver, West End, Truro Day Centre Redruth TR15 3AA St Clement Street, Truro TR1 1EQ Tel: 01209 215790 / 01209 218004 Tel: 01872 279279 St Mary’s Haven Day Care Centre Falmouth Day Centre St Mary’s Haven, St Mary’s Street, Killigrew Street, Penzance TR18 2DH Falmouth TR11 3QP Tel: 01736 367342 Tel: 01326 316880 Concern Wadebridge Newquay Day Centre John Betjeman Centre, Crantock Street, Newquay TR7 1JR Southern Way, Tel: 01637 876150 Wadebridge PL27 7BX Tel: 01208 812392 St Austell Day Centre St John’s Church Hall, Westgate Centre 20a Bodmin Road, 28a Westgate Street, St Austell PL25 5AE Launceston PL15 7AE Tel: 01726 76806 Tel: 01566 777344 6 For assistance with finding care and support, call Care Choices on 0800 389 2077 Learning disability day centres Leats, The Truro TR1 3AH Drym Valley Centre (Learning disability Tel: 01872 322220 and previous mental health) Higher Drym Farm, Morley Tamblyn Lodge Praze, Camborne TR14 0NU Lodge Hill, Liskeard PL14 4EN Tel: 01736 850707 Tel: 01579 345858 Blantyre Centre Park View Truro Road, St Austell, The Old Castle Market, Cornwall PL25 5HJ Porthleven Road, Helston TR13 0FR Tel: 01726 72583 Tel: 01209 615056 Bodmin Day Services Studio 61 Lyndhurst, 66 St Nicholas Street, 61 Lemon Street, Truro TR1 2PE Bodmin PL31 2AS Tel: 01872 241767 Tel: 01208 73623 Mental health day centres Bridge, The Farnsworth Skills for Life Centre,