Library Reference Desk Survey

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Library Reference Desk Survey Please tell us about your experience today at the Evergreen Valley College Library Reference Desk 23 TOTAL RESPONDENTS 1. The purpose of my visit to the reference desk today was to: (Please check ALL that apply) Find a needed book or other library material (related to course work or for personal needs) 19 83% Find an article from a subscription database or get assistance in using an online resource 8 35% Get help with MLA/APA citation 4 17% Get information about library services / facilities 7 30% Get information about other campus or outside services / facilities 3 13% Other (Please explain) : 4 17% o Watch the video clip in my lesson o Video clip o Finding books on a certain subject o Print out my documents 2. As a result of my interaction with the reference librarian today, I am now better able to: (Check ALL that apply) Use the library catalog to find material of interest using the most appropriate search method 21 91% Access subscription databases and retrieve articles relevant to my research topic or information need 12 52% Tell the difference between sources that are available on the free web and those that are available through subscription database 8 35% Distinguish between scholarly and popular information sources 6 26% Document the information sources according to MLA or APA guidelines 7 30% Locate other library or learning center resources (tutoring services, study rooms, printers, computers, etc) that meet my other information needs 12 52% Please use the space provided to include any additional comments you have about the service you received today or tell us how you would like us to serve you better. (Use the back of the page if needed) Assistant was help checked out my books. I was happy with all assistants in the library. I like how the library books are neatly organized and planned out. You guys are doing a great job running the library. No problem at all with anything. My visit to the reference desk was great. She helped me out and answered my question. The service was great. The librarian did a great job in explaining. Sometimes I don’t have enough time to study in the library. Please lend some books or VHS I can bring them at home and return a few days. She helped me out a lot, and answered all questions I had Very nice, helpful, and informative..a great resource! n/a Good work every time. The male librarian is extremely helpful. Library Reference Desk Survey I realize that most of the books place in the reference section is due to the fact most people just use those materials as a reference on one thing in the book they are interested in; although some may actually be interested in reading entire book for study and learning. Maybe there could be special circumstances. I was very pleased with the service. Librarian was very helpful. The service I received today was good because I was looking for a specific book and got help and suggestions to better find my book. I think that the service provided was great and very helpful. It lets me know I can get help when I need it. Everything is all right Very friendly and helpful. Went above and beyond to find answers to my question. The librarians are wonderful. I feel absolutely great today. .

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